Aleyantleverages newownership tospurfurther growth

Over the years, they grew organically and through acquisition, adding tFLOW, its prepress workflow automation tool; eDocBuilder, a document designer; and PrintJobManager, an MIS system. The company is now owned by Lumine Group, which Salzman notes, has given Aleyant the ability to continue to operate autonomously.

Salzman thinks Lumine does a good job of spreading knowledge, including best practices, and invests in their leaders.

“If I have a challenge with something, I can gain introductions to three other companies that have experienced a similar challenge,” Salzman said. “I can learn from them about what they did right and what they wished they had done differently.”

Aleyant is also part of the Zapier cloud-based API hub and has already established integrations with more than 1,500 third-party apps via direct API or Zapier.

“We increasingly see that data is king, and whenever you have that data locked within one system, it’s really a tremendous disadvantage to the printing company,” Salzman said. “It’s important to play well with others and make sure that data can flow

There are other advantages to an easy-to-use-and-implement MIS.

“Rather than buying expensive bar code readers, employees can use their phones for shop floor data collection, managing inventory, tracking job status and things like that,” Salzman said. “And PrintJobManager can be implemented within a month or two. We are very involved in the implementation process; that’s what most of our customers need to be successful.”

Aleyant also offers an extensive library of materials for selfpaced learning, which comes in handy for onboarding new employees, keeping up to date with new developments, and generally refreshing knowledge.

“I think one of the biggest trends we will see is software vendors providing more and more services to their customers,” Salzman said, “becoming more of a partner, not just in implementation, but in providing ongoing services.

“We’ve seen a lot of customers that have strategically decided not to hire the staff internally to manage the software, but to use our professional services. If they need something done, they just contact us and we do it for them. Depending on their needs, this services-on-demand model can be more cost effective than a full-time employee. They are also guaranteed a result in a timely fashion and with more predictability.”