WHIS Inspire | The Pilot Edition

Page 48

Clean Language With Jackie Lawlor Jackie Lawlor and Sioelan Tjoa provided taster training sessions on how to use Clean Language at the WHIS Fylde Coast Summit in Blackpool. The workshop encouraged individuals to connect and communicate with one another, despite being strangers. Through the use of clean language, people were able to openly talk to each other without triggering past trauma or causing upset, whilst obtaining genuine, uninfluenced responses. Developed by psychotherapist David Grove, Clean Language is a technique that enables effective and respectful communication between individuals, especially in healthcare. The technique uses a set of questions that involve the inclusion of the client’s own words to avoid re-traumatisation, and obtain fresh information without influencing the answers. By removing any personal input from the questioner, there is no manipulation or prompting from opinions to distract the client. The client can then maintain their attention on their own David Gore

information through unhindered verbalisation.

For Example: “What kind of tight feeling?” “Whereabouts is that tight feeling?”. “Is there anything else about that tight feeling?” This way, the client is able to take the question into their own understanding, with the freedom to open up about what they want to talk about. 48 Together we Inspire


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