Pioneering scheme to deliver hospital care in patients' home is expanded

An initiative run by Nottingham University Hospitals NHS Trust - aiming to ease the pressure on hospital beds – has expanded, helping more medically fit patients to get home.

The initiative, known as, Hospital at Home involves a nursing team travelling with the patient when they leave the ward to support them as they settle in at home.

One patient going home under the scheme can free up to six beds in the patient journey to help relieve the pressure across the hospitals. Since starting in November, Hospitals at Home has successfully sent home 200 medically fit patients, resulting in saving a total of 1,000 bed days. The team has also grown, initially starting with two members of staff, they are now made up of twelve staff, with plans to expand further. Patient, Lillian and the Hospital at Home team Becky Saxton, Clinical Lead for Hospital at Home, based at Berman Ward 2 at Nottingham City Hospital, said: "It’s all about patient care and getting people home to their own environment. It’s proven that patients benefit from this because they are not sitting in hospital, they are not deconditioning or being exposed to infections. It can make rehabilitation a lot shorter and they recover well.”

Lillian, an 85-year-old patient, was admitted to Queens Medical Centre two weeks ago after complications with her diabetes. She is now deemed medically fit to go home but needs a care package in place. This is where Hospital at Home are able to bridge the gap and staff can deliver care in the patient’s home until that social care is put in place. Until then, a rehabilitation nurses will visit Lillian up to four times a day at her home in Nottingham.

Lillian said: "It's just brilliant, I feel much happier. Now I’m home so I’m happy. I’m not going to cry, I’m just going to relax.”

Upon Celebrating 35 years in business Sarah Carley from Complexions Beauty Centre answered a few questions from Cherrelle Stimpson to give our readers an insight on what Complexions Beauty Centre can do for you.

Congratulations on celebrating 35 years is business, What would you say is the key to your success?

Interesting ? really as I suppose the last few years would have changed that answer a little. We have a fantastic loyal client base, who we adore working with and are ever grateful. We also have a great team and we have all worked together for quite a while. All of the team work in a different pattern, so I have an emphasis on work/life balance to keep a happy productive team. They are all good friends in and out of work. Consistency and tenacity and we love the job. Love what I do and love working with the team.

With Complexions being one of the only 70 clarins gold award salons in the UK and Ireland you offer a very generous reward scheme, how can this benefit your client the most?

The Clarins scheme is unique and benefits all our clients. It is basically a reward scheme in Clarins products. The clients get 20% of their purchase back in points, and points turn into products. Twice a year they do double points months where the clients get 40% back in products. Sounds complicated, but it’s not I promise, we do all the work for our clients and promote the scheme in the salon. We also have a generous sample selection for clients when they have Clarins treatments with us. This year for the Clarins Gold Salon Scheme we managed to get £12500 worth of FREE products for our Clarins Clients.

When did you first get into skincare and treatments?

I have been a therapist for 18 years, having been a retail manager for 10 years working for Primark, Disney, Harrods then John Lewis back in my home town of Nottingham. I had been a client of Complexions since I was 16 and always came to Complexions when I was home. I also always found a new salon wherever I was moved to with work, so I know how hard it is to find a good one. I was the Perfumery Manager at John Lewis when I was approached to take over Complexions. I was surprised that no one else was surprised at I was having a complete career change at 35, whilst pregnant with a toddler at home, that involved going back to school. Was an interesting time and could’t of done it without the support of my family, especially my sister Helen.

What are your signature treatment?

The signature treatments are ones we have created for our Clients using the Clarins products that offer something a bit different. The most popular one is a combined treatment of 50 mins so great for gifts, or those short on time and includes a back neck and shoulder massage and a facial. Always a winner with all ages. Our most popular facial is the Guinot HCE facial, which is still one of the very best anti-aging treatments on the market.

What dose a microderm abrasion intail?

Microderabrassion involves a facial deep clean followed by a machine that goes across the skin with a diamond tipped wand, which is rough but gentle at the same time. This has a vacuum tube to allow the skin to be lifted and dead skin cells removed. This leave the skin looking brighter, feeling smoother and gives our own collagen and elastin production a bit of a kick into gear. The skin looks more glowing and youthful after treatment, we recommend 1 a month.

Can you explain the non surgical solutions that you offer for example reducing wrinkle depth?

Non surgical face treatments are always requested as we all strive to look our best. Along with a good skincare routine and quality products, a good diet, spf, plenty of water and getting plenty of sleep we can offer something else. We offer the CACI non surgical face lifts. Caci works on muscle structure, sending electrical impulses through the muscles tightening them, in short it’s like sending your face to the gym. CACI is best as a course of 12 treatments over 3 weeks then monthly maintenance, as its muscle memory. Like the gym if you only went once you wouldn’t see the benefits, but if you did a course you would. CACI has a huge celebrity following and is very popular.

What would you recommend for someone working in a dusty job? (exfoliation for men)

We do have male clients for a selection of treatments. One of our gents, who is a roofer, enjoys a regular facial and massage and often treats his wife too. He gave the statistics his GP had given him and stated that if everyone took time out for a massage the NHS would save a lot of time and money. The best facial for someone in a dirty or dusty environment would be the express Microderm as it’s a short treatment and works well as a one off as well as regular treatment.

We would like to thank Sarah for her time in answering these questions and would urge anyone who would like to know a little more about what Complexions Beauty Centre can do for you to pop in to see them, check them out online or give them a call on 0115 920 8144