Guelph General Hospital Patient and Family Information Guide

Welcome to Guelph General Hospital

Whether you’re visiting us briefly, or you’re at the hospital frequently, we’ve created this guide to help you navigate your care journey. We created it with our patients, families, and caregivers in mind. In fact, it was co-designed by our Patient and Family Advisory Council to ensure the patient and family perspective has been included.

We know how stressful a visit to the hospital can be. Please be assured that everyone who works at Guelph General Hospital (GGH) is committed to making your stay as safe and comfortable as possible.

This guide is one way we want to help you prepare for your stay with us or answer questions you may have about our hospital. Please read through the information and share it with your friends and family.

If you don’t find the answers you are looking for in this guide, please connect with a member of your care team. We want you to feel informed and confident about everything that is happening while you are at Guelph General Hospital.

We hope your experience with us is positive and you see our values of being Compassionate, Inclusive, Respectful, Collaborative, and Inspired in every interaction you have with our team. As always, I welcome feedback and encourage you to reach out anytime to info@gghorg.ca

Sincerely,

Mark Walton, President and Chief Executive Officer

2022-2027 Strategic Plan

Our strategic plan is the framework which we use to make decisions, prioritize, and invest. It reflects the realities of delivering health care to a vibrant and diverse community in a complex and dynamic environment.

VISION

Together, a healthier community for everyone

MISSION

Exemplary and equitable care for and with our community

VALUES

Our values are the core of who we are at Guelph General Hospital. They govern all our actions and decision making.

We are:

• Compassionate

• Inclusive

• Respectful

Our Strategic Directions are:

Welcome patients and care partners as team members Use technology to enhance quality, efficiency, and safety

• Collaborative

• Inspired

Collaborate to provide integrated patient care

Invest in our team

Design and plan for the future

We’d love to hear how you have seen our plan in action and your ideas for how we can help move in this direction. Please scan the QR code below to connect with us and share your experience or email us at info@gghorg.ca.

To read the 2022-2027 Strategic Plan, scan the QR code.

Diversity, Equity and Inclusion at the forefront of patient care

A key aspect of our 2022-2027 Strategic Plan is investing in people, providing a supportive and safe workplace, as well as foster a culture that embraces diversity, gratitude, and appreciation, ensuring that every individual feels valued and celebrated.

In early 2022, Guelph General Hospital welcomed an Equity, Diversity and Inclusion (EDI) Specialist to support the diverse needs of our team members and support the hospitals commitment to creating a just and inclusive culture in which all staff, patients and families feel welcomed and supported.

The hospital also recently partnered with Southwestern Ontario Aboriginal Health Access Network (SOAHAC) and has welcomed an Aboriginal Patient Navigator to ensure patients receive cultural care while in the hospital and are connected to support after being discharged home. If you would like to connect with the Aboriginal Patient Navigator, or referral, please call 519-837-6440, ext. 2398.

Spiritual Care

On-Call Spiritual Care Providers are volunteers available by request for families, patients and team members of all faiths/spiritualties for a crisis or emergency and work with your health care team to provide support such as;

Ensuring respect for patients’ religious and spiritual values in relation to their treatment;

Providing a spiritual perspective in ethical decision making;

Providing support for those feeling overwhelmed.

Our newly renovated Reflection Space offers dimmed lighting, soundproof walls, and a ventilation system for smudging. The room is free of any symbols and includes cupboard space with separate shelving for different sacred practices. This space is open for prayer or quiet contemplation 24 hours a day and can be accessed on Level 5, Room 5078.

If you require spiritual support or would like to access an Aboriginal Patient Navigator, please let your care team know or contact ext. 2398 to speak with the Volunteer Services Coordinator or scan the QR code for more options.

Our new Reflection Space officially opened in February 2023. Many teams were involved in making this new area come to life. Thank you to the individuals who supported and facilitated this work in order to provide patients with a safe space to reflect, mourn and participate in religious and spiritual practices.

www.gghorg.ca

Delivering equitable care through Voyce Translation Services

Voyce is a translation service part of GGH’s commitment to increasing knowledge and cultural competency to ensure our practices and processes are inclusive, accessible, and equitable for all. The service allows our team members to properly communicate with patients in more than 240 languages using tablets or a smartphone. The service is easy to use and there are many preferences available; allowing both those that work and receive care at GGH to feel confident.

If you require translation services as apart of your care, please ask for Voyce Translation Services when chatting with your care team.

A team member demonstrating how to use Voyce Translation Services.

Parking at the hospital

It can be challenging to find parking in the limited space we have at the hospital. We are working to find long-term solutions to this difficult situation. Please consider the following options when visiting or receiving care:

If possible, avoid visiting on Tuesday – Thursday between 9:00 a.m. – 4:00 p.m.

For those with an appointment, please arrive 30-45 minutes early if you need to park at the hospital.

If you are able, please consider asking a friend or a loved one to drop you off.

Considering using public transit. Bus Route 12 takes you directly to Guelph General Hospital.

Our parking rates:

$3.00 each ½ hour

$13.75 is the daily maximum you will pay

$16.00 daily will let you go in and out of the parking lot

Parking frequently at the hospital?

Discount parking passes for our gated parking lots are available for purchase at the Level 1 Information Desk. Parking passes must be used within one year of purchase date.

$40.00 for a 5-day pass

$80.00 for a 10-day pass

$240.00 for a 30-day pass

Revenue generated from parking fees at the hospital is used to maintain and refurbish the parking surface, purchase parking equipment, snow removal, and salt and clean the

www.gghorg.ca

parking lots. If parking revenue collected is in excess of these costs, the money is re-directed to support patient care equipment and resources.

ATM / Paying for parking

An ATM is available 24/7 near the staircase in the Level 1 main lobby.

What to bring to the hospital

Ontario health card (OHIP)

Private health insurance information

A list of medications you are taking now, including over the counter medicines herbal remedies, vitamins and diet pills in their original bottles

Aerochamber and/or CPAP machine (if applicable)

Pajamas / comfortable clothes and robe (if preferred over a hospital gown)

Your own pillow / pillow case (if preferred)

Toiletries (toothbrush and toothpaste, hairbrush and unscented bathroom supplies if possible

Undergarments

Diapers for children / babies

Favourite toys / blankets for children

Eyeglasses, contact lenses and cleaning solution and proper storage

Hearing aids and case

Items to leave at home / avoid bringing to the hospital

Please only bring foil balloons to the hospitals as latex balloons can cause allergic reactions in some people. Please avoid bringing strongly scented flowers to the hospital due to the risk of causing allergic reactions. Flower arrangements can be purchased in the Level 1 Gift shop.

Credit cards, large sum of cash

Perfume / body sprays

Jewelry / watches

Lost and found items

Guelph General Hospital is not responsible for lost or stolen items. The hospital’s lost and found is run by the Environmental Services team who can be reached at ext. 2712. If no one is available to take your call, please leave a detailed message.

Smoke-free Policy

Guelph General Hospital has a smoke-free policy enforced with the assistance of Public Health under the Tobacco Control Act, prohibiting smoking, vaping and e-cigarettes across all areas of hospital property.

If you need to smoke or consume tobacco products (vaping and/or e-cigarettes) please do so on the public sidewalk on Delhi Street and deposit your cigarette butts into the containers provided near hospital entrances. Thank you for helping to keep our facilities smoke free.

Food / snacks

Patient meals

Breakfast is served between 7:45 a.m. – 8:45 a.m.

Lunch is served between 11:45 a.m. – 12:45 p.m.

Dinner is served between 4:45 p.m. – 5:45 p.m.

Your doctor or dietitian will order a diet that best fits your needs based on your medical condition.

Please let a member of your care team know if you have any allergies or special dietary requirements.

Our Food Services team works to bring you meals that are delicious, nutritious and promote healing.

Cafeteria / Bistro

A variety of warm meals suitable for most dietary preferences and restrictions are available for purchase in the Cafeteria (Bistro) on Level 2, just off the main elevators.

Breakfast is served Monday – Friday between 7:30 a.m. to 10:30 a.m.

www.gghorg.ca

Lunch is served Monday – Friday between 11:00 a.m. to 2:30 p.m.

A Snack Bar is also available near the entrance on Level 3 serving hot tea and coffee, and baked goods for purchase Monday – Friday between 8:00 a.m. – 4:00 p.m.

Tim Hortons

Guelph General Hospital has a Tim Hortons onsite located in the Level 2 Cafeteria (Bistro) that is open Monday-Friday between 8:00 a.m. – 4:00 p.m. This satellite location serves hot tea / coffee and a variety of baked goods.

24/7 vending machines

To accommodate patients, families and team members 24/7, the Bistro also creates meals/snacks for purchase in refrigerated vending machines. There are also vending machines containing non-perishable food items and items like chips and sweets and be found just outside the Bistro on Level 2 and near the elevators on Level 3.

In 2023, we implemented a selfcheckout kiosk in the Bistro to help expedite meal purchases!

Free Wi-Fi for patients, families and caregivers

The hospital has free Wi-Fi available for all patients, families and caregivers to enjoy using a smartphone, tablet or laptop. Wi-Fi can be accessed through the settings app in your smartphone or tablet under the name “Guelph General Hospital – Guest”.

TV rental

Patients are able to sign up for TV services through our vendor “LOC Medical” using the following methods;

Directly on the Bedside TV: Select the “Rent TV Service” icon on the TV’s home screen and follow the prompts to complete the rental.

Online or on a mobile device: Visit www.locmedical.com

Select > For Patients > TV Rental > Select Guelph General Hospital from the list of options > Select your room and bed number and confirm your plan and payment method.

Through the National Call Center: Dial ext. 3300, or call all 1-800 263-1113 and select option-1 during business hours to speak to a LOC Medical Customer Support Team Member.

Daily TV Rental - $15.54

7-Day TV Rental - $77.70

30-Day TV Rental - $233.10

TV rental services are conducted directly through the patient / family member purchasing the service and the service provider, LOC Medical. If you require assistance with your purchase, please connect with LOC Medical directly by contacting their helpline; 1-800 263-1113 or send an email to the portal on their website. Please scan the QR code to access LOC Medical’s website.

www.gghorg.ca

Visiting

Patients can have an unlimited number of visitors but only two at a time at the bedside. There are additional exceptions and restrictions depending on a patient’s care needs. For example, COVID-19 positive patients are not allowed visitors.

If you are planning to visit and are unsure of the units visiting guidelines, please call the hospital and ask to speak with the patient’s unit.

Guelph General Hospital will continue to assess and make changes to its visitor guidelines based on the status of COVID-19 and with consideration to the safety of patients, staff and our community.

Code of Conduct for Patients and Visitors

Guelph General Hospital encourages mutual respect at all times. We are committed to providing a safe environment for patients, visitors, caregivers, staff and volunteers.

Personal interactions are expected to reflect mutual respect for self and others. Behaviours such as verbal and physical aggression are not acceptable. We can’t create a safe work environment without your cooperation.

The following is not allowed at Guelph General Hospital:

Any form of violence or threats

Threatening or abusive language or behaviours such as swearing, racial or sexual remarks to other patients, staff, volunteers, students or visitors

Possession and/or use of weapons

Use of alcohol, marijuana or illicit drugs on hospital property

Damaging hospital property

Smoking and vaping anywhere on hospital property

www.gghorg.ca

Taking pictures of people without their permission

Thank you for your cooperation in making Guelph General Hospital a safe and respectful environment for all.

Masking and COVID-19

We continue to monitor COVID-19 within our community and beyond. To ensure safety for our most vulnerable patients, masking requirements may change according COVID-19 transmission and outbreak levels.

Our staff, patients, families, caregivers and volunteers are welcome to wear a mask if they prefer. Mask recycling stations are also available throughout the hospital when you are finished using yours.

Gift Shop

The hospital’s Gift Shop is located in the main lobby on Level 1 and open Monday-Friday 11:00 a.m. – 3:00 p.m. 100% of the Gift Shop’s earnings go towards purchasing patient care equipment, through The Foundation of Guelph General Hospital.

We want to hear from you

Our patients are our top priority and we strive each and every day to deliver exceptional patient care to everyone who walks through our doors. If you have a compliment, concern or question about you or your loved ones’ experience at Guelph General Hospital, we want to hear more.

The Patient Relations, Quality and Patient Safety team is available to ensure compliments are shared and concerns are resolved between patients, families and the health care team.

Contact the Patient Relations, Quality and Patient Safety team between 8:00 a.m. – 4:00 p.m. Monday through Friday.

Call: (519) 837-6440 ext. 2815

Email: patient.representative@gghorg.ca

Mail: Guelph General Hospital

115 Delhi St., Guelph, ON, N1E 4J4

If you are still at the hospital, please express compliments or concerns with your family member’s or your care team. You can also speak with the Resource Nurse of the unit or contact the Director of the unit where your care is being provided.

Our Patient Relations, Quality and Patient Safety team are always here to ensure compliments are shared and concerns are resolved between patients, families and the health care team.

www.gghorg.ca

Consent to treatment

Guelph General Hospital is committed to a process that helps staff and patients in making difficult decisions. During your hospitalization you may be asked to sign a consent form for tests, procedures and treatments. Before signing your consent, please be sure you understand all risks and benefits and ask for further clarity from your care team if you need it.

Safety tips

The Ontario Hospital Association developed five tips that will help make your health care as safe as possible:

1. Be involved in your health care. Speak up if you have questions or concerns about your care.

2. Tell a member of the health care team about your past illnesses and your current health condition(s).

3. Bring all your medications with you in the original container to all medical appointments.

4. Tell a member of your health care team if you have ever had an allergic reaction to any medicine or food.

5. Make sure you or a family member understand your at-home care instructions when leaving the hospital or medical appointment.

Advanced Health Care Directives

(Living Will, Power of Attorney for Personal Care)

Advance care planning is about expressing your wishes, while you are capable, about how you wish to be cared for in the future. It is also about giving someone you trust information regarding your wishes and the authority to make decisions for you in the future if you are not capable of doing so yourself. At a time when you are not capable of

making decisions the person legally responsible for making decisions for you is called a substitute decision maker.

A Power of Attorney for Personal Care is a document which identifies the person you wish to be your substitute decision maker. A copy of your Advance Care Plan or Power of Attorney for Personal Care documentation may be requested to assist your team in planning for your care. If you have questions about Advanced Care Planning or Powers of Attorney for Personal Care, or if you have a document prepared, please inform your health care team.

Thank you for being a partner, for sharing with us, and helping us be better.

Managing your pain

During your stay, a staff member will assess your pain using a numeric pain scale of 0 to 10 or a visual face chart. A score of 0 is no pain and a score of 10 is the worst possible pain. Be sure to discuss your pain and possible pain management options with your health care team.

The visual face chart will help you effectively communicate your pain levels to your care team.

www.gghorg.ca

Your medications

It is important that your health care team is made aware of all of the medications you are currently taking. You may hear this referred to as your “Best Possible Medication History” or “BPMH”. Bring your home medications to the hospital in their original containers and show them to a member of your care team, and notify your team of any allergies or reactions that you have had to medications, foods or supplements in the past.

A nurse will administer medications that are supplied by our Pharmacy department. Occasionally, you may be asked if your medication(s) from home can be used while you are in hospital. A hospital pharmacist will identify these medications and a nurse will administer them for you.

Please be aware that while you are in hospital your medications may be changed. Any of your medications not used in hospital will be safely stored and returned to you at the time that you are discharged.

Five important questions to ask about new medication:

1. What is the name of the medication and why am I taking it?

2. When and how do I take it and for how long?

3. Are there food, drinks and activities I should avoid while taking this medication?

4. Are there side effects? What should I do if I experience them?

5. Will this new medication work safely with other medications I already take?

Our wonderful Pharmacy team!

Staying well while at the hospital

During your stay:

You will receive an identification bracelet on admission that is to be worn at all times.

Newborns and parents also receive an identification bracelet.

Staff, doctors, and volunteers are identified by their name badges.

Avoiding blood clots

When you come to the hospital, our care team will look at all the risks you may have to get a blood clot in your legs or lungs. Blood clots are a common complication in hospitalized patients.

Ask your doctor or nurse if you should be given a medication to prevent blood clots. Let your health care team know if you have any chest pain, shortness of breath or swelling in your leg.

Falls prevention

While in hospital, you may be at a higher risk of falling because of illness, surgery and medications that can lead to weakened muscles and/or affect your balance and judgment.

Unfortunately, forty percent of admissions into nursing homes happen after a person falls. The resulting head injury, broken bones and increased fear can lead to declining mobility and health.

To reduce the likelihood of falling:

Use the call bell (cord) to get assistance before you get up, if you need it;

Always wear nonslip slippers or shoes;

www.gghorg.ca

Get up slowly;

Before standing, sit on the edge of the bed for a few minutes. If you are dizzy do not get up, and call your nurse;

Make sure you have a clear path to your chair or the bathroom before getting up.

Staying active

To prevent the negative effects of bedrest and immobility, ask a member of your care team which activities you can safely do. Some examples include:

Spending time out of bed or sitting in a chair for meals;

Performing your own hygiene, such as bathing and grooming;

Using the bathroom on your own, when you are able;

Going for walks in the hallway, with supervision and/or equipment as needed.

Pressure injury and ulcer prevention

A pressure injury is also known as a bedsore or pressure ulcer. Pressure injury is damage that occurs on the skin and underlying tissue. Inactivity, friction, poor nutrition and moist/ wet skin are common causes. The most common places for pressure ulcers to develop are over bony areas such as heels, ankles, elbows, hips, shoulders, and the lower back.

Pressure injuries are caused by a lack of blood supply to an area of skin. These injuries begin as a reddened area on the skin and can become an open sore. They can occur from intense pressure over a lengthy period of time or less pressure over a long period of time.

Ways to prevent pressure injuries; Keep your skin clean and dry.

Do not lie or sit in one position for a long time.

Be as active as you can.

Move or change positions every two hours or as told by your care team.

Eat a healthy diet that includes protein.

Drink enough fluid to keep your urine clear or pale yellow.

Ensure you let your care team know if you feel or see any changes in your skin. Ask them to check areas you cannot see.

Speak to your care team if you have any questions.

We strongly encourage that family members and caregivers of the patient support their overall health when in the hospital by encouraging these habits as a way to avoid pressure injuries and ensure a smooth return home.

Our volunteers

At Guelph General Hospital, our volunteers are a part of the team in more ways than one. They are an important part of a wrap-around approach to help create an enhanced care experience for all our patients, families and caregivers. You may see these valuable team members in a number of areas around the hospital. They are always happy to help or answer questions if you need assistance.

Guelph General Hospital volunteer, Judy enjoying her first shift back since 2020 in February of 2023.

To learn more about volunteers, or how to become a volunteer at Guelph General Hospital, scan the QR Code.

Hospital Elder Life Program (HELP)

HELP is designed to improve the hospital stay for older adult patients to prevent delirium and functional decline. HELP volunteers deliver targeted interventions specific to each patient including cognitive stimulation, physical mobility, meal time assistance, and socialization and orientation

Patient and Family Advisory Council

The Patient and Family Advisory Council (PFAC) advocates to help ensure the voice of the patient is represented in decision making at the hospital.

The committee’s overall purpose is;

Promote respectful and effective partnerships between patients, families and the care team

Increase understanding and collaboration between patients, families and team members

Transform the culture towards patient-centred care

Improve quality, patient safety, and patient health outcomes

Establish a link between the hospital and the community

To learn more about the Patient and Family Advisory Council, or to learn how you can join, please scan the QR code.

Infection prevention control / Washing your hands

The hospital has an Infection Prevention and Control (IPAC) team who ensures the utmost safety of patients and team members while they are at Guelph General Hospital. The team helps decrease any possible bacterial or viral infections by requiring use of various personal protective equipment (PPE) and safety protocols for patients and team members.

Special infection prevention control precautions may be required during your stay because of a suspected or confirmed condition. We ask that all visitors follow the infection prevention and control protocols. If you require support putting on / taking off your PPE, a nearby team member would be glad to support to you.

www.gghorg.ca

Preparing to go home

When will you be discharged?

Your doctor or nurse practitioner will discharge you from the hospital when you are medically stable and it is safe for you to go back to the community. Discharge time is approximately 9:00 a.m., but can be delayed if test results are still outstanding.

Will you need support after you are discharged?

You may meet with a social worker or a care coordinator from the Home and Community Care Support Services who will connect you to health care services you may need at home, at school and in the community. Home and Community Care helps you maintain independence after you have been discharged and connects you to the right long-term care placement when living independently is no longer possible. They are also a resource for communitybased services like meal delivery, light housekeeping, transportation and day programs.

Before you leave:

Please arrange to have someone pick you up on the day that you are discharged from the hospital. Make sure you take your health card with you, any medications, and belongings that you brought with you to the hospital upon admission. Your nurse will review any instructions and prescriptions with you.

Be sure you understand:

The reason for your hospitalization and any necessary follow up appointments.

Your diet or activity restrictions and signs of danger to watch for after your discharge.

Changes to your medications and who to call with questions.

Community services that you might need to access after leaving the hospital. If you are unsure about anything, ask your health care provider before you leave.

Accommodations

Upgrading your room

Residents of Ontario with Ontario Health Insurance Plan (OHIP) coverage are entitled to complete access to health care while in the hospital. OHIP covers the cost of a standard ward room (four or more beds in one room).

You may choose to upgrade your room to:

Semi-private: (two beds in one room): Additional cost of $235 per day.

Private: (single room): Additional cost of $275 per day.

We will make every effort possible to provide you with the type of accommodation you request. We do have a limited number of private rooms and priority is given to patients who require additional precautions for a medical condition or infection prevention and control.

Preferred accommodation

Including:

Semi-private Private rooms

If you have provided the hospital with the information for your private insurance policy regarding preferred accommodation only, our Finance department will bill your insurer directly.

Patient Accounts

The Ontario Health Insurance Plan (OHIP) may not cover all services and items related to your health care. Check with your private insurance carrier for details on what may be covered in your policy. If you do not have private insurance, you will receive a bill from the hospital approximately one week after your discharge

Some of the items you can expect to pay directly for are:

Preferred accommodation (see page 27)

Medical appliances (i.e. splints and fiberglass/aircasts)

Finance and payments

Hospital bills can be settled through the following methods:

By phone for billing inquiries and payments, (519) 837-6440 ext. 2207

Pay online by Visa or Mastercard 24 hours at www.gghorg.ca

Payment by phone available 24/7 toll free (855) 329-5684

Payment by mail with cheque. Write your account number on the cheque and return the upper portion of the invoice with your payment to 115 Delhi St., Guelph, ON N1E 4J4

In person at the front desk (Switchboard) 24/7; please bring your invoice with you.

In person weekdays 8:30 a.m. to 4:30 p.m. at 73 Delhi St., 4th Floor, Finance department.

www.gghorg.ca

Security

For your protection, our security program includes cameras, card access and security guards around the building. All staff and volunteers wear photo identification badges and you should only accompany someone who is wearing a badge. Patients are encouraged to clarify the names their care teams and ensure a staff member’s badge is visible before receiving care from that staff member.

Contact

Security Services: (519) 837-6440 ext. 2908

These are just a few of the many security members working behind the scenes to ensure our hospital is safe and secure.

Community health partners

Guelph General Hospital would not be able to provide exemplary care without the help of community health partners. They support patients and families with getting to the hospital, and/or see that each patient receives adequate continuing care after their stay. We are proud to partner with reliable organizations across Waterloo-Wellington.

www.gghorg.ca

Here are just a few;

Alzheimer Society

Guelph Community Health Centre

Guelph Police Services

Guelph-Wellington Ontario Health Team

Guelph-Wellington Paramedic Services

Guelph-Wellington Women in Crisis

Homewood Health

March of Dimes

Portage

Regional Geriatric Program Central SHIFT Concussion Management

Southwestern Ontario Aboriginal Health Access Network

St. Joseph’s Health Centre Guelph

Stonehenge

Therapeutic Community

University of Guelph

A few members of our emergency department team with Guelph Police Services.

Connected care across the province

We work cooperatively with many provincial partners to ensure Guelph community residents receive the best care possible close to home. Our provincial partners include Trillium Gift of Life, and the Canadian Blood Services, McMaster University and University of Guelph to name a few.

Saving lives through organ donation

To learn more about becoming an organ donor, please scan the QR code.

Have you signed up? ConnectMyHealth

ConnectMyHealth is a collaborative project made possible through Hamilton Health Sciences and Ontario Health. It is a free-online patient portal that allows patients to view their health records online through a secure single-access channel.

The web-based tool combines various types of health records created at hospitals you’ve visited in Southwestern Ontario into one, consolidated view.

Empower your health journey. To learn more, or sign up scan the QR code.

Access your diagnostic images anywhere with PocketHealth, available at Guelph General Hospital

PocketHealth is a secure, online storage hub for your medical imaging records – accessible by you from any device, anywhere in the world. Your imaging information is important to you and your physician, and PocketHealth puts it in your control. When you visit a PocketHealth connected imaging centre, you will be able to receive a permanent, digital copy of your imaging record and share it easily with any health care professional.

To learn more, or sign up scan the QR code.

www.gghorg.ca

Together, redeveloping our spaces

Guelph General Hospital is under construction. We need to renovate our hospital, so we can continue to meet your care needs and improve the experiences of our patients, families, and caregivers as well as the people that work here.

Thank you to our community for helping to fund our redevelopment projects through donations to The Foundation of Guelph General Hospital.

Updated hospital areas;

An all-new MRI machine and updated space in which patients receive MRI scans.

An all-new Special Care Nursery equipped to support the specific needs of our tiniest patients.

We continue to look for areas to invest in the hospital to ensure our facility is equipped to meet the evolving needs of our community in the coming years. To find out the latest information about our redevelopment or master planning efforts visit us online at www.gghorg.ca.

Celebrating the opening of our all new Special Care Nursery in October

You can make a donation to support patient care !

Please consider adding your support with a donation to The Foundation of Guelph General Hospital today. The easiest way to donate is online at www.gghfoundation.ca or by scanning the QR code. Donations of all sizes are welcome and appreciated, and those of $10 or more will receive an official receipt for income tax purposes.

It takes many different perspectives and types of support to help create a healthy community. We invite you to be part of our work to ensure a strong and vital future for health care in Guelph-Wellington.

All equipment used in the direct care of patients at GGH is funded by donations.

Notes: Notes

Community supporters

We make the transition from hospital to home safe and comfortable. Whether you need light assistance with daily tasks or round-the-clock care, Bayshore has you covered.

• Sergio J. Manera, B Math, LLB

Patrick G. Morris, BA, LLB • Gregory G. Matthews, BA, MBA, LLB

Elliott Braganza, M.MUS., J.D.

Hayes Murphy BA, LLB, (1936-2022)

Jerry W. Matthews, QC (1927-2018) • Patrick J. Morris, LLB, QC (1923-2012)