Portland Oregon Telecom As a company owner, IT manager or office manager in Portland, you have a myriad of telecom services and products to pick from. Learning all the options can be a complicated task so it can be tough to understand where to start. Whether you are starting a brand-new business, thinking about a brand-new telephone system for your existing business or trying to find ways to enhance your company communications-- we can assist. Letting Northwest Telecom Systems be your single point of contact for your telecommunication needs allows you to do what you do finest while relying on us to lead you through your telecom job-- small or huge. Making the right selection for your telecommunication requires is critical in business. Let us simplify the procedure for you. We provide a broad array of services: •
Telephone Systems (new & reconditioned) Digital, Hybrid & VoIP.
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Voice Over Internet Protocol (VoIP).
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Automated Attendant.
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Voicemail & Voicemail to Email.
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Call Center Solutions.
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Computer system Telephony Integration (CTI).
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Conference Phones.
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Music on Hold.
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Remote Maintenance & Support.
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Moving / Relocation.
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Design & Consulting.
Telephone Systems (new & reconditioned) Digital, Hybrid & VoIP. Digital phone systems have the ability to run making use of the existing wiring in your office while offering an exceptionally feature rich & flexible platform. These systems support POTS lines (Plain Old Telephone Service), PRI Trunking along with T-1 trunks. A range of digital telephones are readily available to support your individual demands. Hybrid Phone Systems mix traditional digital innovation incorporated with the versatility of utilizing VoIP telephones too. This can be practical if you have telecommuters or various other areas you desire linked to your system. Additionally, you can benefit from other VoIP services such as SIP trunking. Those systems can be linked together permitting potentially seamless operation simply as if everybody is found in the exact same office if you have Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255
extra branch locations. VoIP phone systems run on your company computer network and use that electrical wiring instead of traditional telephone electrical wiring. These systems can offer the exact same function flexible & rich platform and enable easy relocation of personnel in your workplace. When considering a 'VoIP just' system, it is necessary to consider your network quality (cabling, routers & switches).
Voice Over Internet Protocol (VoIP). Voice over Internet Protocol, likewise called VoIP or IP Telephony is becoming significantly popular. This innovation allows you to have remote phones running off of your system for remote workers, branch offices. This also can provide functions such as SIP trunking which can be a cost conserving method of acquiring trusted telephone service rather of conventional telephone business lines.
Automated Attendant. This feature can be exceptionally useful when your calls can not be answered by a live person, either during or after company hours. Various options can be presented to a caller enabling them to course to internal extensions, various divisions, a personnel directory or mail box. A well created Automated Attendant can match your system providing added flexibility for you and choices for your callers.
Voicemail & Voicemail to Email. Standard voicemail systems allow you to receive personal messages from callers. To offer a higher level of customer service, you can have a live caller routed to your wireless phone or various other remote area straight from your voicemail.
Call Center Solutions. Do you have a team of people or a particular division that receives a considerable number of calls? Utilizing a call center option permits the system to answer calls when your agents are active, then advise the caller that you'll be right with them. When an agent is readily available, the caller will ring to the next readily available agent. This can minimize phones ringing off the hook and the rather normal "XYZ business, please hold" kind circumstance.
Computer Telephony Integration (CTI). Various applications are readily available for your computer desktop. These applications can provide 'display pops' which show caller ID from the inbound caller as well as 'click to dial' functions enabling you to call directly from your contact management software such as Microsoft Outlook. Shows of your specific telephone is also available with this kind of application. Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255
Conference Phones. Conference phones provide high quality, full duplex operation more fit for conference rooms or larger offices where there are several people associated with a conference. Both wired and wireless options are available which make these exceptionally flexible.
Music on Hold. Having some kind of music or message on hold can keep callers material while on hold in addition to promoting your business. There are lots of different choices readily available. Please bear in mind there are licensing guidelines if you are playing a radio station, utilizing an iPod or other kind of gadget to play music to the public. Certified music is available to prevent that risk. Likewise, remember-- if you have a client on hold, they may hear your competitors advertising!
Remote Maintenance & Support. It is vital that any system you have actually set up be set up for remote maintenance and support. This enables service workers to from another location identify and fix lots of possible issues as well as completing configuration modifications asked for by you. Furthermore, software application upgrades can be done keeping your system approximately date with the current features. Remote upkeep & support can provide quick turn-around on requests along with saving you money by not having a specialist on site.
Moving / Relocation. Relocating your company from one location to an additional is enough of a hassle without having to bother with telecommunication issues. Northwest Telecom will collaborate and plan with you and your existing or new provider to make sure that the move will be a success, therefore avoiding any full-blown "The phones are down!" crisis.
Design & Consulting. Design of your telecommunication system and integration with your service carriers is potentially the most vital element of your communications. It makes no distinction how much you invest on a system if it is poorly made and or executed.
Who should we utilize for our phone lines and web service? Northwest Telecom Systems has alliances with lots of voice and data provider. We are keenly mindful of all the voice and information service options readily available. Let us be your "Subject matter Expert" and make referrals as to which services resolve your demands and benefit your business. Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255
Business Phone Systems Northwest Telecom Systems recognizes just how essential your phone system is to your company. Our communication specialists will listen to your needs, examine your present system and help create a personalized solution which utilizes current innovations while maintaining a return on your investment. Company Systems Sold by Northwest Telecom: VoIP Phone Systems Hybrid Phone Systems
Exactly what's New With Business Phone Systems? The majority of companies presently have or have had some sort of digital or analog phone device. While still available today, technology has actually developed adding VoIP and Hybrid devices to our item providing. Just what does every one of this brand-new modern technology mean for you and your business? Selections! While VoIP (Voice over Internet Protocol) could be a perk to some businesses, utilizing a Hybrid system permits you to take advantage of your existing facilities and deploy VoIP where it can be of perk-- such as distant workers or a division workplace. We could help you leverage the advantages of VoIP while keeping your existing cabling undamaged and saving you cash. To learn more on just how your company can profit from these arising technologies visit our VoIP or hybrid pages.
Company Phone System Features and Benefits. Company phone systems no more limit you to your desk. With arising innovations, Hybrid and VoIP remedies are enabling business and their staff members to be considerably mobile. This improved flexibility enables you to run better. Lots of components that were previously just offered to huge businesses are now readily available on even the smaller devices. Here are simply a couple of components of current business phone systems: Improved Flexibility-- You can be alerted via text of a message standing by, have a caller in your office routed to your wireless phone or obtain a copy of your voicemail rapidly directed to your wireless phone allowing you to be effective also when away from the workplace. Distant Worker Integration-- Systems today allow your personnel that could be functioning from house, a division office or when driving to access your company phone system and capitalize on all your device functions, merely as if they were resting in your business office. Cost Saving Benefits-- When VoIP is deployed properly, you can save cash on lengthy proximity fees, enhance
Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255
your intra-office communications and provide more reliable solution to your clients and customers. Consumers with numerous areas could make the most of a single, unified dialing strategy where every employee, no matter what their area-- is just a quick intercom phone call away.
Northwest Telecom Systems Does It Better. You have a myriad of selections when taking into consideration a brand-new business phone system. Lots of service providers will attempt to convince you that their item or remedy is the very best. You may be shown a brochure listing hundreds of attributes when what you appreciate is exactly how the device is visiting profit your business specifically. When you ask Northwest Telecom Systems for an assessment-- the initial thing we do is pay attention. You know your business much better compared to any person and we should know exactly what is essential to you. We could review your existing device along with your voice and data carriers, talk with you concerning your needs-both present and future. With that info we could create a company communication device that resolves your certain necessities and allow you learn about choices that can be of perk to you. Every company is special and has certain necessities. We identify that and aim to offer an extensive solution for you.
Company Phone System Case Study. Northwest Telecom Systems aided a large city automobile car dealership with several places use their existing infrastructure, and networked all four of their places while conserving them over $50,000. The seamless integration of this hybrid system enabled their workers easy accessibility to any sort of staff member at any one of the locations as well as streamlining and boosting telephone call managing for their clients. "Although this customer had considered a pure IP option being marketed by another firm, Northwest Telecom Systems checked out their application which had multiple buildings and an older cabling facilities. This was just not the most effective application for a pure VoIP solution. The additional prices of brand-new data cabling and network changes would certainly have been added-- just to allow the customer to utilize an IP phone on their desktop. Northwest Telecom Systems advised that the customer network their numerous locations through IP over their alreadying existing information network and use electronic telephones in their center workplaces which give the very same functions and performance as IP phones, yet saved a substantial amount of money over rebuilding their office infrastructure. This is another occasion of Northwest Telecom Systems listening to a consumers demands and offering a creative option rather than attempting to market the customer on a particular product and services.".
Just what Should I Do Now? Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255
It could look like a challenging task when considering all your choices. Call and make the appropriate selection one of our communication specialists today. We recognize the intricacies of the telecommunication industry and could simplify the process for you.
Why Choose Northwest Telecom? Some companies sell hardware. Others offer service. Northwest Telecom integrates both. Whereas lots of other business don't offer you with several choices, our partnerships with a variety of telephone and internet service providers manage us the opportunity to make the most accurate referrals for your particular needs. The outcome: the very best service at the finest costs. Established in 1989, Northwest Telecom Systems, Inc. has a legacy of providing high quality telecommunication services and solutions with a personal touch. Local businesses consisting of Auto Dealerships, Call Centers, Finance, Medical, Legal, Amusement Parks and NonProfits (just to call a few) depend on Northwest Telecom Systems, Inc. for their telecommunication requires. What differentiates Northwest Telecom Systems, Inc. from the rest? Reputation: Knowledge, stability, trustworthiness and commitment as an outcome of over 23 successful years in the telecom market Convenience: Offering consumers a single point of contact for all their telecommunication needs Products: Offering a variety of creative options at affordable costs for little, average and huge businesses Superior Customer Service: Operators are available 24 hours a day for any and all of your telecommunications emergencies
Northwest Telecom - www.nwtelecom.com - Portland Oregon - 503-243-2255