Carolina Donor Services New Employee Orientation

Page 1

New Employee

ORIENTATION


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1|

OUR MISSION

Welcome

Carolina Donor Services maximizes the passing of the heroic gift of life from one human being to another through organ and tissue donation.


Who We Are

2|

7.4M

CDS is a federally designated organ procurement organization serving 7.2 million people in 77 counties of North Carolina and Danville, Virginia. Our service area includes over 100 hospitals and four transplant centers that perform heart, lung, liver, kidney, pancreas and intestine transplants.

Counties in NC served by Carolina Donor Services Area around Danville, VA served by Carolina Donor Services Counties served by LifeShare of the Carolinas County served by LifeNet Health in Virginia Carolina Donor Services’ three offices in Pitt, Orange and Forsyth counties


Our team of dedicated professionals work diligently to increase the awareness of the need

ORGAN DONOR

for organ, tissue and eye donors and to deliver the most sensitive approach. We coordinate the

Organ Procurement Organization

entire organ and tissue donation process.

Transplant Center

United Network for Organ Sharing Database (Prioritized by: time on list, blood

Potential Recipient

type, weight, medical need, location, etc.)

Carolina Donor Services facilitates the recovery of live saving organs and recovers tissue that helps thousands of people regain their mobility and independence while improving their quality of life. Carolina Donor Services also provides public and professional education about donation while working alongside local media to ensure the positive portrayal of donation and transplantation.

Our Offices Lungs

4 transplant centers

Heart

Liver

Pancreas

Durham, 3621 Lyckan Parkway

Kidney

Intestine

VCA

Greenville, 909 E. Arlington Boulevard

Winston-Salem, 1430 Westbrook Plaza Drive


3|

History & Background

North Carolina History & Laws ORGAN, TISSUE & EYE DONOR REGISTRY Required DMV to offer a donor card to each applicant. Also specified that a gift made in accordance with the Uniform Anatomical Gift Act (UAGA) is sufficient legal authority for

Registering as a Donor Place a heart on your license at the DMV

procurement without additional authorization.

1997

2001

AMENDMENTS TO “GIFT OF LIFE” ACT Specified that hospitals are to notify the organ procurement

Register online at DonateLifeNC.org

organization (OPO) of all cardiac deaths and impending brain deaths up to age 75. The hospital must provide the OPO with reasonable access to patients’ charts to determine donation potential and conduct record reviews for evaluation of educational needs. Establishes the OPO

Complete a paper enrollment form and return it to Donate Life NC

as the responsible party for evaluating all referrals for donation potential and making the families aware of their option to donate.


THE HEART PREVAILS Specified that the heart symbol on driver’s licenses is legal first person authorization (NOT just intent) for organ and eye donation.

2005

2007

HEALTHCARE POWER OF ATTORNEY/ DISPOSITION OF REMAINS Enabled those with a legal healthcare power of attorney document to designate a specific person as having primary decision making rights regarding their healthcare when unable to express wishes. This law extends beyond death to organ donation and disposition of the body. Provided healthcare power of attorney holder with rights to supersede wishes of next-of-kin regardless of relationship with patient.

2019

TISSUE DONATION/ HEART HEROES Incorporated tissue for transplantation along with organ and eye when a heart is added or renewed on a NC driver’s license after October 1, 2019.


History & Background,

3b |

Milestones in Federal Regulation

contd.

National Organ Transplant Act established the Organ Procurement and Transplantation Network to ensure fair and equitable allocation

End Stage Renal Disease Program

of donated organs and outlawed the sale of

provided for reimbursement under

human organs. It also provided for grants for

Medicare for dialysis, kidney acquisition,

the establishment, operation and expansion of

and kidney transplantation.

organ procurement organizations (OPOs).

1972

1966

1984

1980

The Uniform Anatomical Gift Act (UAGA) established the Uniform Organ Donor Card

1986

1985

The Uniform Determination of

Consolidated Omnibus Budget

Death Act recognizes death as either

Reconciliation Act required that

a determination of irreversible

individual states have written

cessation of circulatory and

standards regarding coverage of

respiratory functions or irreversible

organ transplants.

cessation of all functions of the entire brain, including the brain stem.

as a legal document in all 50 states making it possible for anyone 18 years or older to legally donate his or her organs upon death.

Medical Advancement of Organ & Tissue Transplantation First Tissue Allograft by Swiss

First successful living related

Surgeon Jacques Louis Reverdin.

donor kidney transplant

First lung Transplant by Dr. James Hardy in Mississippi.

(between identical twin brothers) by Drs. Joseph Murray and Hartwell Harrison in Boston.

1868

190

5

1954

1962

1963

1966

First successful

First pancreas transplant

cornea transplant by

by Dr. Richard Lillehei in

Eduard Zirm, Austria.

Minnesota. First successful deceased donor kidney transplant by Drs. Joseph Murray and David Hume in Boston.


Organ Donation and Recovery Improvement Act (ODRIA) focused on increasing donation rates, in part by authorizing reimbursement of travel and subsistence Omnibus Budget Reconciliation

expenses for living organ donors. This Act authorized

Act required hospitals receiving

grants to state and public entities for awareness studies

reimbursement from Medicare and

and demonstration projects.

Medicaid to establish protocols to insure the approach of potential donor families and notification of an Organ Procurement Organization. This Act also provided for Medicare coverage for immunosuppressive drugs.

The FDA initiated regulation of all U.S. tissue banks.

1993

1987

6

2004

1998

2015

The Centers for Medicare and Medicaid Services issued its Hospital Conditions of Participation in Medicare and Medicaid programs requiring participating hospitals to refer all deaths and imminent deaths to the local organ procurement organization.

Omnibus Budget Reconciliation Act

The HOPE (HIV Organ Policy Equity) Act was passed, allowing the recovery of suitable organs from HIV-positive

provided for Medicare reimbursement

donors for transplant into

for heart transplants performed at

HIV-positive recipients.

approved centers.

First intestine transplant by Richard Lillihei.

First split liver transplant from a living related donor by Dr. Christopher Broelsch in Chicago.

First Vascularized Composite Allograft (VCA) – hand transplant by Earl Owen, Jean-Michel Dubernard and Nadley Hakin. Since then continued development of procedures to include, but not limited to, upper and lower limbs, face, abdominal wall and penis.

FDA approves cyclosporine, the most successful anti-rejection medication developed to date.

1967

1983

1989

1990

1998

2018

First successful heart transplant by Dr. Christiaan

First lung transplanted from a

First baby born via a

Barnard in South Africa and first successful liver

living-related donor by Dr. Vaughn

uterus transplant from a

transplant by Dr. Thomas Starzl in Denver.

Starnes in California.

deceased donor.


Making Donation Happen

4|

Every 10 minutes, a new name is added to the waiting list. Sadly, an average of 22 people die each day while waiting, simply because the organ they needed didn’t become available in time.

Most Common Donation Myths DOCTORS WON’T TRY TO SAVE ME

MY FAMILY WILL BE CHARGED

REALITY: Saying “yes” to donation will not

REALITY: Donation costs nothing to the

affect your medical care. If you are sick or

donor’s family or estate. All costs related

injured, a doctor’s top priority is to save

to donation are charged to the OPO.

your life.

I’M TOO OLD REALITY: Potential donors are evaluated on an individual basis, regardless of age.

ONLY RICH & FAMOUS PEOPLE GET TRANSPLANTS REALITY: The organ allocation system is blind to wealth and social status.

I’LL BE DISFIGURED REALITY: An open casket funeral is possible for donors. The donor’s body is always treated with respect.

IT’S AGAINST MY RELIGION REALITY: All major religions support organ donation or view it as an individual’s decision.


Organ Needed

Patients in US

Patients in NC

Kidney

94,534

2,896

Liver

12,629

181

Pancreas

858

52

Kidney-Pancreas

1,720

74

Heart

3,686

100

Lung

1,309

21

Heart-Lung

50

1

Intestine

229

6

112,309

3,223

Total

*Based on UNOS data as of February 20, 2020

The Importance of Minority Donation The need for transplants is unusually high among some ethnic groups. African-Americans and Hispanics are far more likely to suffer from chronic diseases such as high blood pressure and diabetes than other groups. Successful transplantation is often enhanced by matching of organs between members of the same

39,717

US Patients received transplants in 2019

racial and ethnic group. African-Americans make up 23 % of NC’s overall population, but represent 48 % of North Carolinians waiting for an organ

4,842 US Patients died while waiting for an organ in 2019.

Of the more than 1,500 AfricanAmericans waiting for transplants in NC, 95 % are waiting for a kidney*

1,392

NC Patients received transplants in 2019

126 NC Patients died while waiting for an organ in 2019.

20 % of all patients awaiting organ transplants in the United States are of Hispanic heritage* Diabetes, a leading cause of kidney failure in the US, is estimated to be twice as common in African Americans and Hispanics. Sources: National Kidney Foundation and UNOS, February, 2020


The Power Of One

5| HEART

CORNEAS

HEART VALVES

Helps patients with cardiomyopathy,

To restore or improve sight

To replace defective or diseased valves

coronary artery disease and other life-threatening heart conditions

INTESTINE For patients with malabsorption or congential defects

LUNGS Single and double lung transplants help patients with emphysema, cystic fibrosis and other life-threatening

VERTEBRAL BODIES For spine stabilization surgery

lung conditions

LIVER Whole or partial liver transplants help patients with cirrhosis, Wilson’s disease and other life-threatening liver conditions

KIDNEYS Each kidney provides life-saving treatment for patients suffering from severe kidney failure caused by conditions such as high blood pressure or polycystic kidney disease (a transplant

LONG BONES & CONNECTIVE TISSUE Long bones for whole or partial replacement, such as hip replacement; to repair skeletal defects caused by cancer, degenerative diseases, trauma or birth defects

Tendons for knees, ankle and shoulder repair and stabilization surgery, such as ACL reconstruction

Connective Tissue for multiple surgical applications

eliminates the need for dialysis)

PANCREAS / ISLET CELL

SKIN Life-saving temporary skin replacement

Can dramatically improve

for severely burned patients; also used

or cure diabetes

for trauma reconstruction (breast reconstruction)

SAPHENOUS & FEMORAL VESSELS To replace blocked arteries in heart

VASCULARIZED COMPOSITE ALLOGRAFT (VCA)

bypass surgery; also used for

Transplantation of multiple tissues

“limb-saving” reconstructive surgeries

as one functional unit for the restoration of patients with loss of one or more limbs, facial tissue with or without underlying bone structures,

This symbol indicates that an organ or a portion of the organ can be donated while you are alive.

and penile tissue.


Over

80%

of the people

on the waiting list need a kidney.

Organ Preservation Time In Hours

Heart

Lungs

Liver

4-6 6-8 10-12

Pancreas

Kidney

12-24 24-48 10-12 (on ice)

Intestine

(on pump)

One donor can save the lives of up to 8 people through organ donation, heal the lives of over 75 people through tissue donation and impact the lives of thousands of people through research.


6|

The Donation Process

I,

______________

(RELA

have been given hopes of helping Write “Yes”, “N

Heart ____ Lun

Heart for Valves

Saphenous & Fe

Bones & Associa

Onsite Evaluation

Collaboration (Hospital Staff & Medical Examiners)

Family Education / Support

Authorization is

I understand Organs/tissu Recovery, d donation, in applicable, the donated funeral cost Services is a services as r kin calling 1 I authorize; examination HIV(AIDS) and recipien including E For Donatio such as Hep me, organ d I authorize,

transportatio I am legally the followin Parents; 5) Guardian of

Organ Recovery

Organ Preservation

Tissue / Eye Recovery

______________

______________

AUTHORIZATI

______________

Date/Time: ____

Having com

Reply: _______

______________


Prior to every organ recovery, our staff leads a moment of honor in appreciation of the donor and their heroic gift.

Ideal Donation Process

Donor Services Center (DSC)

Hospital Referral AUTHORIZATION FOR THE DONATION OF ANATOMICAL GIFT(S)

AUTHORIZATION OBTAINED IN PERSON BY TELEPHONE

Preliminary Screen

, as

_______________________________ TO _____________________________________________________

ATIONSHIP)

(NAME OF DONOR)

an opportunity to ask questions about donation and the donation options have been explained to me in a language that I understand. In g others, I hereby authorize the donation of his/her: No”, “FP”, or “N/A” BESIDE EACH ANATOMICAL GIFT

ngs ____ Kidneys____ Liver/Hepatic Cells_____ Pancreas/Islet Cells _____ Intestine ____ Eyes or Corneas Only (Circle Choice)___

s, Pericardium & Descending Thoracic Aorta ____ Skin, Split Thickness, Full Thickness, Both (Circle Choice) ____

emoral Blood Vessels ____ Aortoiliac Vessel ____ Bones & Associated Soft Tissue of the Lower Extremities _____ Hemi-Pelvis ____

ated Soft Tissue of the Upper Extremities ____

Ulna & Radius ____ Other (Specify) _________

MEDICAL RESEARCH/EDUCATION

granted for these gifts to be placed for medical research/education purposes:

OTHER AUTHORIZATIONS AND ACKNOWLEDGEMENTS

Yes

No

Donor Management

d; 1) Time of death has been or will be determined according to hospital policy, and will not involve members of the transplant team. ues will be surgically removed after the declaration of death by either brain death criteria or cessation of cardio-pulmonary function. 2) distribution and use of these gifts will be done in accordance with medical and ethical standards. 3) The timing and coordination of the ncluding the surgical recovery of organs and/or tissue has been discussed. Release to the funeral home, or Medical Examiner, when will occur after the donation process has concluded. 4) Only those costs specifically relating to evaluation, maintenance and recovery of d organs and/or tissues will be paid by Carolina Donor Services. This does not include medical costs not associated with the donation and ts. Donation is a gift. Neither the donor’s estate nor the authorizing person will receive any compensation for the gift. 5) Carolina Donor a non-profit organization. Other non-profit and for-profit organizations may be involved in facilitating the gifts by providing such recovery, processing, distribution, transportation and preservation. 6) Questions arising after donation can be addressed by the next-of1-800-200-2672. ; 1) The recovery of associated anatomy and vessels to facilitate the transplantation of the donated organ(s). 2) Any testing, ns or procedures necessary to assure medical acceptability of the gifts. This includes, but is not limited to testing for hepatitis, ), removal of the spleen, lymph nodes, and/or blood for the purpose of determining medical suitability and/or compatibility of the donor nt(s). Results will remain confidential and be reported in accordance with Federal and State laws. 3) Release of copies of medical records, Emergency Medical Services records, to the appropriate organ/tissue/eye agencies, including transplant center and tissue/eye bank staff. on After Circulatory Death: 1) I authorize, at the time of withdrawal of life-sustaining treatment, the administration of an anticoagulant parin to prevent clotting and improve the viability of organs. 2) I understand that if death does not occur within the time limit explained to donation will not be possible and the patient will remain in, or be moved to, a patient care area. if necessary, the release of ________________________________________________________ to CDS or their designee, should (NAME OF DONOR) Yes No on to another surgical site facilitate timely recovery of these gifts. y authorized to make this gift, and know of no objection by the donor or person available with the same or higher priority according to ng order: 1) Healthcare power of attorney with authority to make decisions regarding anatomical gifts; 2) Spouse; 3) Adult Children; 4) Adult Siblings; 6) Adult Grandchildren; 7) Grandparents; 8) Adult who exhibited special care and concern for the decedent; 9) f the Decedent; 10) Any Other Person Authorized to Dispose of the Decedent’s Body

Authorization

WITNESSES

Organ Allocation

AUTHORIZATION GRANTED BY

______________________________

Donor Reconstruction

______________________________

Signature: ___________________________________________________

ION EXPLAINED BY:

______________________________

______________________________

Life Anew

Name: ______________________________________________________ (Please Print)

Relationship: ____________________________ Phone: ______________ Street: ______________________________________________________ City: _______________________ State: ____________ Zip: _________

mpleted this authorization, are there any questions that I can answer or concerns that we need to discuss?

__________________________________________________________________________________________________________

_________________________________________________________________________________________________________

Tissue Processing


6b |

The Donation Process,

contd.

INFORMATION SYSTEMS

I am Vikram Udeshi and I work in the Information Technology team at CDS. My world comprises of working in backend with data architecture and clinical information pertaining to procurement and related activities. Every day I feel privileged to be closely connected via data with positivity, hope and a fine team taking steps towards saving more lives.

ADMINISTRATIVE

My name is Tiffany Pittman, as the Secretary/Receptionist of the Durham location I provide administrative and clerical support, office support, greet and assist visitors, responds to inquiries on the phone and face-to-face for the staff of Carolina Donor Services.


Employee Highlights TISSUE SERVICES

My name is Nadia Siddiqui and I am a tissue donation coordinator. My job duties range from donor screening for tissue suitability to the actual recovery of life saving grafts such as skin and heart valves. The best part of my job is knowing that I play a role in helping to save lives by facilitating donation and recovery of the ultimate gift of life.

QUALITY SYSTEMS

I’m Greg McKinney and I am the Director of Quality Systems for CDS. I oversee the quality systems that ensure CDS is in compliance with the various regulations we must adhere to such as FDA, OSHA, CMS, UNOS, and AOPO.

DONOR SERVICES CENTER

I am Patrick Small, a coordinator in the Donor Service Center. My job is one of the early processes of making donation happen. I’m one of the first people that get reports of death from hospitals. I screen medical information to determine the tissue suitability of a potential donor.

FINANCE

I’m Susan Leggett, Accounting Specialist for Carolina Donor Services. My work involves invoicing and posting receipts to customer accounts (Accounts Receivable). I am also responsible for processing payroll for CDS.


Corporate Structure

7|

Executive Assistant to President / CEO

President / CEO

Chief Operating Officer / COO

Director of Marketing / Communications

Materials Control / Facilities Manager

Director of Organ Operations

Secretary / Receptionist - Durham

Mgr. of Preservation

Executive Assistant - Winston Salem

Mgr. of Organ Services

Director of Tissue Operations

Mgr. Hospital Development

Mgr. of Family Services

Mgr. of Tissue Services

Mgr Servi

Tissue Services Supervisor

Organ Services Supervisor

Tissue Donation Coordinators, Tissue Recovery Specialists Per-Diem

Community Relations Coordinators, Marketing & Events Coordinator

Preservation Coordinators, Research Coordinator, Preservation / Organ Materials Coordinator

Organ AOC Coordinators, Clinical Education Coordinator

Hospital Development Specialists

Organ Donation Coordinators, Referral Allocation Coordinators

Funeral Home Liaison, Tissue AOC Coordinator, Tissue Education Coordinator, EMS / Medical Examiner Liaison

Family Support Coordinators, LifeAnew Program Coordinator, Family Support & Aftercare Coordinator, Family Services Eduction Coordinator

Tissue Records Specialist, Materials Control Technicians

Dono Center T Donor Center C


Employee Benefits Carolina Donor Services (CDS) offers a comprehensive benefits package which includes an array of traditional benefits such as health and dental insurance, retirement, accrued vacation and sick time leave, and

Executive Assistant

Chief Financial Officer / CFO

Chief Quality & Information Officer / CQIO

holiday pay. In addition, CDS offers the following: - Life Insurance - Vision Insurance

Director of Human Resources

Director of Quality Systems

Director of Information Systems

- Long-term disability insurance - Longevity pay - Cafeteria plan of supplemental benefits paid for with pre-tax dollars - Tuition reimbursement

r. of Donor ices Center

- Professional dues and membership payments

Mgr. of Financial Operations

- Counseling services - Employee Assistance Plan (EAP) - Holiday Savings Plan - Voluntary Shared Leave

Quality Systems Supervisor

- Community Service Time - Verizon Carrier Phone Discount - Simple Change Wellness Plan

Quality Assurance Coordinators

- Financial Finesse Program - LinkedIn Learning Platform - Travel Assistance /Life Insurance

HR Coordinator, EMR Program Coordinator

or Service Team Leader, r Services Coordinators

Medical Record Review Lead Coordinator, Medical Record Review Coordinator, Medical Records Specialists, Clinical Quality Auditor

Network Administrator, Systems Administrator, BI / Report Developer, Lead Data & Business Architect

For health and dental insurance, eligible employees will become covered on the first day of the month after thirty days of employment. New hires can make voluntary contributions into a tax deferred

Accounting Specialist, Accounting Associate, Accounts Payable Coordinator

Performance Improvement Program Manager

mutual fund account immediately upon hire. Sick / vacation accruals also begin immediately.


8|

After The Gift

Donor families often have many questions following the donation and transplantation process. We believe it is just as important to provide support after the process, as it is during the process.

Share Outcome of Donation When Possible Connect with Local Bereavement Resources Help with Grieving Process

On-going Recognition for Loved Ones Gift LIFE ANEW

Facilitate Correspondence Between Donor Family & Recipients


Families Participate in Video Memorial Tribute

Three Regional Celebrations

Held Each Fall

Donor Families are Invited

DONOR FAMILY TRIBUTES

Families Design Quilt Square in Memory of Their Loved One Honor Loved Ones Who Were Donors


Training & Orientation

9|

Your Orientation Team

Manager

Preceptor

Educator

You

New Employee Process

Human Resources

Safety Training

Corporate Compliance


We utilize a sophisticated computerized orientation and training tracking system called

Q-PULSE

.

Strategic Anchors and Your Role We invest a significant amount of

Staff

time and energy into orientation, training and professional development to insure competency and proficiency.

We value outstanding internal

Service

and external customer service. Learn what this means for your specific job function within the organization.

Maximizing The Gift

Tailored Training CDS has a Preceptor Development Program which trains senior staff members to guide you through your orientation process.

Maintain the highest quality of job

This program is an intense 16 hour

performance and establish and

course focusing on principles of

maintain best practice standards.

adult learning, training in high acuity environments, teaching and learning styles, setting appropriate expectations, effective evaluation and feedback, and dealing with difficult learning situations. You can rest assured that the

Accounting

Specific Job Functions

person leading you through your orientation, not only knows their job, but also knows how to teach!


10 |

Touched By Donation

LAUREN DEER, PRESERVATION COORDINATOR

I suffered a significant injury while skiing that tore ligaments and broke bone. Knee surgery and a tissue graft was required to repair the damage. Today I am grateful to move pain free as I run, play sports and stay active. Because of the gift of tissue donation, most days I cannot even tell I have had an injury to my knee. To my donor, donor family and to all families who have chosen tissue donation, thank you!

DANIELLE MONROE, EMS-MEDICAL EXAMINER LIAISON

In 2002, I suffered an injury in the line of duty while working as a firefighter. My right leg was torn open on scene of a fire resulting in an open fracture of my tibia/fibula and tearing of all my tendon, ligaments, and veins. My right leg was literally hanging on by skin only. I was taken to a local trauma center and underwent emergency surgery. I am the recipient of donor bone grafts, a full cadaver Achilles tendon, and other tendon grafts.

CASEY KALICA, ORGAN DONATION COORDINATOR (pictured on the left)

My sister-in-law Kristina, was a competitive runner all throughout high school and college. When she was 18 she had hip surgery. Unfortunately, due to a complicated procedure she was still enduring chronic hip pain. After dealing with seven years of pain and limited mobility and activity; her hip was reconstructed using human tissue; fascia lata for her labrum, and human dermis on the capsule. She is now free from pain and hopeful about the possibility to run again.

GINGER DELARIO, CLINICAL EDUCATION COORDINATOR

My father was a tissue recipient (bone composite) following an injury. My nephew is a bilateral corneal recipient which took him from almost total blindness to becoming a sharp shooter with the Alaskan State Troopers. Following his death, my brother, Ray healed the lives of 112 people through tissue and cornea donation. In 1992, I donated bone marrow to a 6 year old boy with leukemia and in 2011, I donated a kidney to a stranger. To say I’m passionate about donation is an understatement.


Employee Connections JULIE LANDON, AOC COORDINATOR

Through my work with CDS, I became friends with Sandi, a nurse in the trauma ICU. Sandi’s husband, Terry, was in need of a kidney transplant. Discovering I had the same blood type as Terry, I volunteered to donate a kidney to him. In June 2006, I became a living donor and Terry received his new kidney. It is extremely humbling and gratifying to know that Terry is alive and well because I was able to give him the gift of life.

CHARLES WHITE, HOSPITAL DEVELOPMENT SPECIALIST

My mother and I had talked about things like death and organ and tissue donation. Her health was never great; she was in and out of the hospital. She died from a cardiac event so severe that it detached her heart valve. Although a very painful day, the decision to donate was easy. My mom was a tissue and cornea donor and I couldn’t be prouder! A few years later my wife’s uncle died waiting for a heart transplant and her other uncle died waiting for a kidney.

GLEN HARKIN, ORGAN DONATION COORDINATOR

On Halloween 2011, I was playing in a football game with people from my EMS corps. I jumped to catch a pass and when I landed I felt and heard a ‘pop’ in my right knee with immediate excruciating pain. I had completely torn my ACL. Thanks to a tissue donor, I received the gift of a ligament to replace my torn ACL and was on the road to recovery. A few months later, thanks to that gift, I was back to full duty as a paramedic making a difference in my community.

DEENA EARLY, PRESERVATION COORDINATOR

I remember with such profound honor, respect, dedication and selflessness, the strength and sacrifices my Dad made; he truly had a heart of a hero. Upon his death, he became a tissue donor. I am a survivor of a great loss yet, found favor in faith, joy and peace knowing he saved and healed lives. As a Carolina Donor Services employee, I honor him every day while making donation happen.


11 |

Transplant Testimonials

We’re so glad you’ve joined Carolina Donor Services and we welcome you to our team! You have joined a group of positive, compassionate, and determined professionals working together with the core purpose of Making Donation Happen! Your contributions truly do make an impact! We wish you a long and successful career with us knowing that lives will be saved and enhanced by your unwavering efforts to maximize the passing of the heroic gift of life from one human being to another through organ and tissue donation.


Transplant Testimonials Terry Hall is proud of his family. After his first kidney transplant, he and his wife Sandy went on to have more children. Terry is thankful that his donor’s gift will be felt for generations to come.

Joyce was devastated when her daughter Fargo was killed by a stray bullet, but the decision to donate was an easy one. Fargo had learned about donation in school and made her wishes known. “I would strongly encourage all citizens to share the gift of life,” says Joyce.

Diabetic since childhood, Karen Devine needed a new kidney and pancreas to survive. After years of illness she is now able to fully enjoy being a mom. Karen says, “Every day of life is a blessing.”

Anthony is a liver recipient. Before his transplant, his parents were constantly worried about his health. Today, he has made them proud by becoming a US Transplant Games medal winner in swimming.

As a school teacher, Rosa knew the importance of organ and tissue donation. She never expected she would need a new kidney. Through the generous gift of a donor Rosa was given fifteen additional years to build memories with her husband and family.


3621 Lyckan Parkway, Durham, NC 27707

|

919.489.8404

909 E. Arlington Boulevard, Greenville, NC 27858

|

252.757.0090

1430 Westbrook Plaza Drive, Winston-Salem, NC 27103

|

336.774.4450

Revised February, 2020


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