Ticket Information Box Office Information

Ticket Information

ALL INDIVIDUALS, INCLUDING THOSE WHO ARE FULLY VACCINATED, ARE EXPECTED TO WEAR MASKS IN PUBLIC INDOOR SPACES ON CAMPUS.

The Lenfest Box Office opens for in-person and online ticket sales on Tuesday, September 14, 2021. The box office hours are Tuesday-Friday, 9 a.m.- 4 p.m. and is open only when undergraduate classes are in session. Forms of payment include cash, check, or credit card. Patrons can contact the Box Office by calling 540.458.8000 or emailing boxoffice@wlu.edu

Les Ballets Trockadero de Monte Carlo Photos by Zoren Jelenic

Box OfficeInformation

Box office opens Tuesday, September 14. Box Office hours are Tuesday-Friday, 9 a.m.-4 p.m. and one hour prior to all ticketed performances.

The Box Office is CLOSED during undergraduate breaks; however, website sales will still be available. •

Seating for events listed in this brochure is by general admission. There is no reserved seating; however, patrons may call the Box Office to reserve handicapped seating.

Patrons are encouraged to call the Box Office for information concerning the suitability of events for children.

Parking is reserved in the Lenfest Center fan for dropoffs, special assistance and wheelchair accessible parking only. The fan will close to staff and faculty at 4:30 p.m. on the day of a performance.

Accessible parking is available in front of the Lenfest Center with a ramp to access the building. Additional accessible parking is available in the parking parage across the street from the Center.

Assisted listening systems have been installed in the Keller Theatre, Johnson Theatre and the Wilson Concert Hall. Please see the house manager at least 15 minutes prior to curtain to sign out a receiver.

Lenfest Center Wait List Ticket Policy Lenfest Center Will Call (Day of Show) Ticket Policy

When an event becomes sold out, a WILL CALL list will • be formed at the Box Office once it opens 1 hour prior to the performance. No calls or emails will be accepted.

If any tickets become available, patrons on the WILL •

CALL list will be called out loud, in order, by the Box

Office agent on duty. Patrons are encouraged to stay near the Box Office in case tickets become available.

If a patron’s name is called three times and there is no response, the patron forfeits the right to the ticket and the next person on the list will be called.

If your name is not called by the Box Office before show time, tickets are not available.

When an event becomes sold out, a WAIT LIST will be formed at the Box Office. Patrons can be added to the list during regular Box Office hours via phone, email or in person. If any tickets become available, patrons on the WAIT LIST will be contacted in order. The patrons who are reached first will be given the available tickets.

This WAIT LIST will be effective until 3 p.m of the last work day before the performance in question.

Example 1: If an event is on a Wednesday, the WAIT LIST will be effective until 3 p.m. on Wednesday afternoon. Example 2: If an event is on a Saturday, the WAIT LIST will be effective until 3 p.m. on Friday.

If you have not received any contact from the Box Office before this time, tickets are not available.