Frequently Asked Questions CLASSICAL MUSIC for EVERYONE
MUSIC DIRECTOR Scott Speck ADMINISTRATIVE STAFF Andrew Buelow Executive Director Rhonda Bogner, CPA Chief Financial Officer Amanda Dykhouse Orchestra Librarian Kate McClure Patron Services Manager Perry Newson Director of Operations/Guest Artists Keely Payne Art Director/Marketing Manager Gabe Slimko VP of Operations/Orchestra Personnel Manager Karen Vander Zanden Director of Education and Corporate Engagement WEST MICHIGAN SYMPHONY CHILDREN'S CHOIR Beth Slimko Director DEBUT STRINGS Angela Corbin Director
TICKET OFFICE / 231.726.3231 x223 360 W Western Avenue, Muskegon, MI 49440 Online at westmichigansymphony.org FIND US ONLINE West Michigan Symphony Website: westmichigansymphony.org Facebook: facebook.com/wmsymphony Twitter: twitter.com/westmisymphony Email: info@westmichigansymphony.org The Block Website: theblockwestmichigan.org Facebook: facebook.com/AtTheBlock Twitter: twitter.com/attheblock Email: info@theblockwestmichigan.org
The West Michigan Symphony is an Equal Opportunity Employer and provides programs and services without regard to race, color, religion, national origin, age, sex or disability. Programs are funded in part by a grant from the Michigan Council for Arts and Cultural Affairs with the generous support of the National Endowment for the Arts. All sales are final. Dates, artists and programs are subject to change. Cover art by Keely Payne.
2 WEST MICHIGAN SYMPHONY SEASON MAGAZINE
PARKING Free street parking surrounds the theater with additional free parking lots located nearby at 3rd & Morris and at 5th & Western. Disability Parking is provided on Western Avenue adjacent to the theater. DISABILITY SEATING Wheelchair and other disability seating is available. Call 231.727.8001 to reserve. CONCERT LENGTH AND ARRIVAL TIME Most concerts vary between 90 minutes and 2 hours, with a 20-minute intermission. We recommend arriving at least 20 minutes before concert time in order to find your seat and peruse the program magazine. If you do arrive late, you will be asked to listen from the lobby until a suitable break. The timing for latecomer seating varies by concert and is determined by the Music Director. ATTIRE There is no dress code at the Symphony. Attire varies from casual to formal, but most people dress in business attire or business casual. We do recommend that you limit the use of perfume and cologne, as this can sometimes be bothersome to other patrons. PERSONAL MEDIA DEVICES We ask that ALL media devices, including mobile phones, be shut down or silenced inside the concert hall. We discourage texting and other use of phones. Taking of pictures and video is prohibited during concerts. CHILDREN We recommend checking with our Patron Services staff as to the appropriateness of the concert for children under the age of 6. As an alternative, we recommend our Click Clack Moosic storytime concert series at The Block. Please refer to the schedule on p. 10. SUBSCRIBER SERVICES Subscribers are encouraged to call 231.726.3231 or visit the WMS Office, 360 W Western Ave, Suite 200, for all of their service needs. Phone hours M to F, 9 am to 4:30 pm. Walk-in hours M to F, 11 am to 4:30 pm. TICKET EXCHANGES Subscribers only: if you are unable to attend a concert and would like to exchange into a different program, we are happy to assist you prior to 5 pm the night of the concert being exchanged from. No fee exchanges are a subscriber benefit (up-charges may apply) fulfilled only at the WMS Office. SINGLE TICKETS Single tickets are available at the Frauenthal Center Box Office, 425 W. Western Ave or by calling 231.727.8001. Box office hours are M to F, 11 am to 5:30 pm. Symphony concert tickets are also available at startickets.com, 800.585.3737
