YOUR FEEDBACK IS DRIVING POSITIVE CHANGE AT THE CLUB

BY KRISTINE ROBERSON MEMBERSHIP DIRECTOR

Since launching our ClubIQ member surveys last November, your feedback has been instrumental in shaping meaningful improvements here at the Club. By taking the time to share your thoughts and experiences, you’ve helped us refine the way we operate, ensuring we continue to meet your needs and enhance your overall experience.

Thanks to your input, we’ve already implemented several exciting changes, including:

• Adding vegetarian options to our lunch menu, providing more variety to cater to a broader range of dietary preferences.

• Resurfacing the tennis courts, ensuring top-quality conditions for your game and overall enjoyment.

• Rearranging the Fitness Center equipment to create better flow, giving you a more comfortable and efficient workout environment.

• Improving staff training to elevate service quality and ensure each interaction at the Club leaves a positive impression.

These upgrades are just the beginning! We’re always listening, and we’re thrilled to announce an exciting new project based on your feedback: the renovation of the Founders Café, scheduled for this month. Our goal is to provide a refreshed, welcoming space for casual dining that matches the high standards you expect from the Club.

None of this progress would be possible without your continued participation in the ClubIQ surveys. These surveys, which are sent randomly to members four times a year, provide us with critical insights into what’s working, what can be improved, and what you love most about the Club. Your responses help us measure the effectiveness of staff training, prioritize new projects, and make adjustments that benefit all members.

We’re deeply grateful for your engagement and encourage you to keep an eye on your inbox for future survey opportunities. Your voice truly matters, and your feedback is driving the positive changes that make the Club an even better place to enjoy. Let’s continue working together to ensure that Woodbridge remains the best it can be for all of us.

Thank you for your ongoing support and commitment to making the Club a special place for everyone!