Chandos Publishing New and Forthcoming 2013 titles by Woodhead Publishing

CHANDOS PUBLISHING 2013 NEW AND FORTHCOMING TITLES

• Library Management • Information Management • Asian Studies

• Business Management • Internet, Web and Social Media

www.chandospublishing.com www.chandospublishingonline.com Connecting knowledge...

ABOUT CHANDOS PUBLISHING Established in 1998 Chandos Publishing is a leading international publisher specialising in the following fields: Library and Information Science Library Management Information Management

Business Management Internet, Web and Social Media Asian Studies

This catalogue covers all Chandos Publishing titles published between November 2012 and October 2013. Available / will be available on Chandos Publishing Online All prices are correct at time of going to press but are subject to alteration without notice.

Chandos’ books are aimed at an international audience of researchers, academics and practitioners concerned with the library and information sector. Our ambitious publishing plans for the future will continue to bring you a range of pragmatic, informative books, professional texts and research monographs. Our books are available worldwide, either direct, via our website, or through booksellers and an international network of agents and representatives. To place an order please use the order form provided at the rear of the catalogue or visit our website at www.chandospublishing.com Call for authors We are always pleased to hear proposals from authors for new books. If there is a subject that does not appear in this catalogue, you can’t find the book you want, or think you could write a book, let us know. Please contact Dr Glyn Jones, Publisher (gjones@chandospublishing.com) to discuss further. Stay informed If you would like to receive regular updates and new title alerts by e-mail please sign up to our newsletter at: www.woodheadpublishing.com/chandossubscribe Where is Chandos Publishing? Editorial enquiries Chandos Publishing Hexagon House Avenue 4, Station Lane Witney OX28 4BN, UK Tel: +44 1993 848726 Fax: +44 1223 893694 E-mail: gjones@chandospublishing.com www.chandospublishing.com

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Chandos Publishing is an imprint of Woodhead Publishing Limited

Introducing Chandos Publishing Online... Chandos Publishing Online is an electronic resource of library and information science, knowledge management and business information trends, comprising over 320 e-books, in Library and Information Science, Business Management, Internet, Web and Social Media, and Asian Studies. Designed and created after extensive research the site offers extensive features and functionality and is the only platform to offer the complete Chandos Publishing catalogue in one place. For more information e-mail info@chandospublishingonline.com

Features • Over 320 titles • Regularly updated with new content • Fast and powerful search tools • Flexible purchase options available • Extensive librarian support tools • Perpetual access - No ongoing maintenance fees • Hosted by MetaPress

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Library management LIBRARY POLICY AND STRATEGY

Excellence in the Stacks

How Libraries Make Tough Choices in Difficult Times

Strategies, practices and reflections of awardwinning libraries

Purposeful abandonment David Stern, Illinois State University, USA Chandos Information Professional Series How Libraries Make Tough Choices in Difficult Times is a practical guide for library managers, offering techniques to analyze existing and potential services, implement best practices for maximizing existing resources, and utilize pressing financial scenarios in order to justify making difficult reallocation decisions. The book begins by asking the fundamental questions of why, what, and how, moving on to look at how to manage expectations and report to both administration and faculty. The book then considers the four ‘D’s of Do, Delegate, Delay and Drop, before covering project management, and how to understand the mission and objectives of your organisation. The book then focuses on: service quality improvement analyses; identifying underlying issues; reviewing resources; identifying best practice; managing feedback and expectations; and looking at decision making skills and implications. CONTENTS

Considered and effective leadership; Preparing for analysis; A few important analysis techniques; Understanding and utilizing data and statistical reports; Environmental scans and the power of best practices; Key management skills that contribute to organizational leadership and direction.

226 pages 234 x 156mm (6 x 9) paperback Q1 2013 ISBN: 978 1 84334 701 9 E-ISBN: 978 1 78063 367 1 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347019

Achieving Transformational Change in Academic Libraries Stephen Mossop, University of Exeter, UK Chandos Information Professional Series Deep level cultural change is often part of the process and at the individual level this may be traumatic, but at the strategic level, such change can prove essential. Achieving Transformational Change in Academic Libraries explores the purpose and nature of ‘Transformational Change’ and its exponents, and discusses the benefits and limitations of its place in an academic library setting. CONTENTS

So what is ‘Transformational Change’? Organisational resistance to change: ‘I wouldn’t start from here!’; Staff resistance to change: ‘That’s not how we do things here…’; It’s all about the people; When does it all end? Case studies.

220 pages 234 x 156mm (6 x 9) paperback Q1 2013 ISBN: 978 1 84334 724 8 E-ISBN: 978 1 78063 390 9 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347248

Edited by Jacob Hill and Susan Swords Steffen, Elmhurst College, USA Chandos Information Professional Series Excellence in the Stacks details the philosophies, practices and innovations of award-winning libraries over the last ten years. It will inform the profession and highlight the themes and strategies these liberal-arts colleges share, and where they differ. Using the Association of Research and College Libraries Excellence in Academic Libraries Award standards as guidelines for exploring librarianship, this book gathers the perspectives of all types of librarians at all levels of employment. CONTENTS

Measuring the “excellence” of librarianship at Earlham College; Graduate services at the Newman Library; The evolving liaison model at Mount Holyoke College; Fastforward: The transformation of excellence; In unison with our communities and with each other: Striving for excellence in college librarianship; Looking outward: Partnerships and outreach at Hollins University; The A.C. Buehler Library at Elmhurst College: Handcrafted academic library services; Success through community: Engagement at Grinnell College Libraries; Excellence at Champlain: Spending Groundhog Day in the Kuhlthau model; Afterword: Academic library value and the college library.

198 pages 234 x 156mm (6 x 9) paperback Q1 2013 ISBN: 978 1 84334 665 4 E-ISBN: 978 1 78063 326 8 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346654

Academic Libraries in the U.S. and China Comparative studies of instruction, government documents and outreach Hanrong Wang, Bethany Latham and Charlcie Vann, Jacksonville State University, USA Chandos Information Professional Series Academic Libraries in the U.S. and China compares current practices within Library and Information Science (LIS) in the USA and China, giving a historical overview of instruction, government documents, and outreach in academic libraries. Chapters examine trends and anticipate the future, offering an authoritative overview which libraries can use as a template for immediate and successful implementation and integration into current library workflows, as well as for future planning. CONTENTS

Instruction in American academic libraries; Instruction in Chinese academic libraries; Government publications in American academic libraries; Government publications in Chinese academic libraries; Outreach in American academic libraries; Outreach in Chinese academic libraries; Conclusion: A comparative analysis of U.S. and Chinese academic libraries.

270 pages 234 x 156mm (6 x 9) paperback Q2 2013 ISBN: 978 1 84334 691 3 E-ISBN: 978 1 78063 356 5 £49.50/US$85.00/€60.00 www.woodheadpublishing.com/9781843346913

The Patron-Driven Library A practical guide for managing collections and services in the digital age Dee Ann Allison, University of NebraskaLincoln, USA Chandos Information Professional Series Libraries in the USA and globally are undergoing quiet revolution. Libraries are moving away from a philosophy that is collection-centered to one focused on service. Technology is key to that change. The Patron-Driven Library explores the way technology has moved the focus from library collections to services, placing the reader at the center of library activities. The book reveals the way library users are changing, and how social networking, web delivery of information, and the uncertain landscape of e-print has energized librarians to adopt technology to meet a different model of the library while preserving core values. Following an introduction, the first part begins with the historical milieu, and moves on to current challenges for financing and acquiring materials, and an exploration of why the millennial generation is transformational. The second part examines how changes in library practice can create a culture for imagining library services in an age of information overflow. The final chapter asks: Whither the library? CONTENTS

Introduction: Patron-centered libraries. Part 1 Connections from the past to the present. Part 2 Rise of the librarian.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 736 1 E-ISBN: 978 1 78063 402 9 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347361

Chinese Librarianship in the Digital Era Edited by Conghui Fang, Nanjing University of Science and Technology, China Chandos Information Professional Series The library in China has been transformed by rapid socioeconomic development, and the proliferation of the Internet. The issues faced by Chinese libraries and librarians are those faced by library practitioners more globally, however, China also has its own unique set of issues in the digital era, including developmental imbalance between East and West, urban and rural areas, and availability of skilled practitioners. Chinese Librarianship in the Digital Era is the first book on Chinese libraries responding to these issues, and more. CONTENTS

Historical review of Chinese libraries; The Chinese library’s digital environment; The digital library in China; Digital copyright in China and the library; The debate about Tao and utensils: The core value of a library abstract; The Public Library: The silhouette of China’s social public service; Academic library focusing on service; Library consortia in China: Cooperation, sharing and reciprocity; Future prospects; References.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 707 1 E-ISBN: 978 1 78063 373 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347071

To order: online @ www.woodheadpublishing.com / Tel: +44 (0) 1223 499140 / Fax: +44 (0) 1223 832819

Library management Disaster Planning for Libraries Process and guidelines Guy Robertson, Justice Institute of British Columbia, Canada Chandos Information Professional Series Libraries are constantly at risk. Everyday, many libraries and their collections are damaged by fire, flooding, high winds, power outages, and criminal behaviour. Every library needs a plan to protect its staff, sites and collections, including yours. Disaster Planning for Libraries provides a practical guide to developing a comprehensive plan for any library. Twelve chapters cover essential areas of plan development; these include an overview of the risks faced by libraries, disaster preparedness and responding to disasters, resuming operations after a disaster and assessing damage, declaring disaster and managing a crisis, cleaning up and management after a disaster and normalizing relations, staff training, testing disaster plans, and the in-house planning champion. CONTENTS

Libraries and Risk; Disaster preparedness; Operational resumption, continuity, and recovery; Damage assessment and strategic alliances; Disaster declaration and crisis management; Clean-up, who, when and how; Post-disaster management of patrons; Normalization of operations; Staff orientation and training; Testing, auditing, updating disaster plans; The in-house planning champion; Pandemic management in libraries; Moisture control vendors and their services; Library security and loss control.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 730 9 E-ISBN: 978 1 78063 396 1 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347309

Optimizing Academic Library Services in the Digital Milieu Digital devices and their emerging trends Brendan Ryan, Rhode Island College, USA Chandos Information Professional Series The digital is the new milieu in which academic libraries must serve their patrons; but how best to utilize the slew of digital devices and their surrounding trends? Optimizing Academic Library Services in the Digital Milieu identifies best practices and strategies for using digital devices (such as tablets, e-readers, and smartphones) and copyrighted materials in academic libraries. Special consideration is given to e-books, iBooks, e-journals, and digital textbooks. This title describes how academic libraries can remain current, nimbly addressing user needs. CONTENTS

Overview to the state of technology in academic libraries. Part 1 Digital Rights Management (DRM). Part 2 Practical approaches to e-content for librarians. Part 3 Emerging pedagogy and technology; Conclusion: Remaining nimble and adaptable to survive in the digital milieu.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 732 3 E-ISBN: 978 1 78063 398 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347323

LIBRARY LEADERSHIP AND GENERAL MANAGEMENT

Leadership in Academic and Public Libraries

Workplace Culture in Academic Libraries

A time of change Petra Düren, Hamburg University of Applied Sciences, Germany

The early 21st Century

Chandos Information Professional Series

Edited by Kelly Blessinger and Paul Hrycaj, Louisiana State University, USA Chandos Information Professional Series Workplace culture refers to conditions that collectively influence the work atmosphere. These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners’ viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency.

In a time when libraries have to face constant change, this book provides examples and advises on how to lead when change is needed (for example, when quality management is implemented or when libraries have to merge or to relocate). Engaging with how constant change affects leadership in libraries and how leaders in libraries act in times of change, this book is aimed at practitioners and students of Library and Information Science (LIS) alike, and is based on both theory and expert interviews from leaders in academic and public libraries that are in the midst, or are now coming out of a process of change. CONTENTS

Change management in libraries; Change management; When does change need change management? Implementation of a library RFID management system; Merging libraries and implementing quality management; Relocation processes and reduction of space; Changes in the management of a library; Case studies of change projects described by change managers; Change – What can go wrong and how to do it right? What kind of leadership does change management need? Leaders as change managers; Useful tips for the management of libraries in times of change.

200 pages 234 x 156mm (6 x 9) paperback Q2 2013 ISBN: 978 1 84334 690 6 E-ISBN: 978 1 78063 339 8 Approx. £49.50/US$85.00/€60.00 www.woodheadpublishing.com/9781843346906

CONTENTS

Part 1 Overview of workplace culture: Organizational culture and leadership: Exploring perceptions and relationships; Building on our strengths: Working towards a preferred workplace culture; Organizational culture and administrative change: A case study at a metropolitan academic library. Part 2 Assessment: Organizational climate assessment and improvement planning. Part 3 Acclimation for new librarians: Helping new librarians find success and satisfaction in the academic library. Part 4 Workforce diversity: Beyond diversity: Moving towards inclusive work environments; Cultural competencies in authentic leadership; Diversity and sensitivity in the workplace: Understanding Asian Pacific American staff. Part 5 Physical environment: Challenges of redesigning staff work space; All integration is local: Merging cultures in an academic library; Promoting and enabling civility in the academic library. Part 6 Staff morale/Interpersonal: Building staff morale and creating a positive workplace. Part 7 Interaction between departments: Interdepartmental communication in academic libraries; Interaction between departments: Strategies for improving interdepartmental collaboration through communication. Part 8 Tenure track/ academic culture: No middle ground? Perceptions and realities of the distinctions between tenured librarians and their professional colleagues. Part 9 Mentoring/coaching: Mentoring in academic libraries; How transformational leadership translates into recognized excellence in academic libraries. Part 10 Generational differences: Generations at work: What we can learn from each other. Part 11 Motivation/incentives: Staff motivation at a university library: Use of intrinsic motivation at Western Carolina University. Part 12 Conflict management: Managing conflict and incivility in academic libraries. Part 13 Transparent organization: The transparent organization: Keeping staff in the loop.

388 pages 234 x 156mm (6 x 9) paperback Q1 2013 ISBN: 978 1 84334 702 6 E-ISBN: 978 1 78063 368 8 £55.00/US$95.00/€65.00 www.woodheadpublishing.com/9781843347026

The Librarian’s Guide to Academic Research in the Cloud Steven Ovadia, City University of New York (CUNY), USA Chandos Information Professional Series The cloud can be a powerful tool for conducting and managing research. The Librarian’s Guide to Academic Research in the Cloud is a practical guide to using cloud services from a librarian’s point of view. As well as discussing how to use various cloud-based services, the title considers the various privacy and data portability issues associated with web-based services. The book helps readers make the most of cloud computing, including how to fold mobile devices into the cloud-based research management equation. CONTENTS

What is the cloud? Capturing information; Capturing and managing scholarly information; Storing files; Writing; Staying organized; Communicating; Sharing; The future of the cloud.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 715 6 E-ISBN: 978 1 78063 381 7 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347156

Available / will be available on Chandos Publishing Online

Library management Managing Integrated First-Line Support in Academic Libraries

QUALITY MANAGEMENT, MARKETING AND DESIGN

Mike Berrington and Julie Partridge, Nottingham Trent University, UK

Service Science and the Information Professional

Exploring Education For Digital Librarians

Yvonne de Grandbois, Geneva School of Management, Switzerland

Meaning, modes and models

Chandos Information Professional Series

Sue Myburgh, University of South Australia, Australia and Anna Maria Tammaro, University of Parma, Italy

Chandos Information Professional Series The academic library service environment is changing, higher education is becoming increasingly consumer-oriented and libraries are part of the institutional response to that trend. Managing Integrated First-Line Support in Academic Libraries offers answers to these challenges. The book begins by tracing the development of the student as customer, before defining support from a customer perspective. Next, it looks at the basis of an integrated first-line support service, the challenges and opportunities of staff recruitment and training. CONTENTS

The development of the student as customer; Defining support from the perspective of the customer – surveys, feedback, customer journey mapping etc; The basis of an integrated first-line support service - library, IT, eLearning, study skills; Staff recruitment, development and training - challenges and opportunities; Monitoring service quality service standards and KPIs; The use of technology - roving support, enquiry tracking and escalation; Liaison and relationship management with second-line support teams; Case studies from the U.K. and Australia; The future of integrated support.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 704 0 E-ISBN: 978 1 78063 370 1 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347040

This book demonstrates to information professionals in all sectors that this new discipline exists and why it is relevant to them. It has emerged as we transition to a service and information-based economy, and libraries will deal with both information and services. Information technology, customer service, service innovation and management of services are imbedded in the study of information science, yet grants for the development of service science appear to be going to computer science and engineering schools. Research in service science can be of great benefit to libraries, and information service outlets can be a tremendous field of research for this new science. Information professionals need to be informed of this new discipline and inspired to participate in it. CONTENTS

Service, systems and science; The shift to a knowledge economy; Synergies between service science and the information sector; Service science for a smarter planet; Interview with Jim Spohrer.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 649 4 E-ISBN: 978 1 78063 313 8 Approx. £49.50/US$85.00/€60.00 www.woodheadpublishing.com/9781843346494

Library 3.0 Intelligent libraries and apomediation Tom Kwanya, Christine Stilwell and Peter Underwood, University of KwaZulu-Natal, South Africa Chandos Information Professional Series Library 3.0 explores the ongoing debates on the “point oh” phenomenon and its impact on service delivery in libraries. This title analyses library 3.0 and its potential in creating intelligent libraries capable of meeting contemporary needs, and the growing role of librarians as apomediators. CONTENTS

Introduction: Current issues and emerging trends in librarianship; Drivers and barriers of change in libraries and librarianship; Characterisation of the modern research and academic library user; The future of research and academic librarianship; “Point Oh” libraries: Advances in Web technology – Web 2.0 and Web 3.0; “Point Oh” libraries – Library 0.0, Library 1.0; Library 2.0; Library 3.0; Library 4.0; Change in libraries – evolution or revolution? Reality check; “Point Oh” situation in research and academic libraries; Library 3.0: Principles; Comparison with the other library service models; Unique potential for research and academic libraries; Library 3.0 librarianship: Core competencies of librarian 3.0; Core competencies of patron 3.0; Apomediation; Research and academic librarians as apomediators; Becoming 3.0: Examples of existing 3.0 libraries; Library 3.0 tools; Library 3.0 resources; Role of professional associations; Role of training institutions; Role of researchers and academic library users.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 718 7 E-ISBN: 978 1 78063 384 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347187

PUBLIC AND OTHER NON-ACADEMIC LIBRARIES

Law Firm Librarianship Issues, practice and directions John Azzolini, Reference librarian at a leading global law firm, USA Chandos Information Professional Series The legal information environment is deep, wide, and dynamic with many participants, including courts, parliaments, legislatures, and administrative bodies. None exemplifies the agile, knowledge-engaging legal player better than the law firm. Current, authoritative information is essential for the successful representation of clients. The firm’s most dependable resource for retrieving information is its library staff. Law Firm Librarianship introduces the reader to the challenges, qualifications, and work conditions of this distinct type of research librarian. CONTENTS

Tasks, skills, and attributes; The law firm; The law firm library; The legal publishing world; Research sources and systems; Conclusion: Law firm librarianship: A dynamic profession.

260 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 708 8 E-ISBN: 978 1 78063 374 9 £49.50/US$85.00/€60.00 www.woodheadpublishing.com/9781843347088

PERSONAL AND STAFF DEVELOPMENT

Chandos Information Professional Series Exploring Education For Digital Librarians provides a fresh and new perspective on the discipline and profession of Library and Information Science (LIS), with focus on preparing students for their careers as digital librarians who will deal with the present and future virtual information environments. An exploration of the knowledge base and possible theoretical construction for the academic discipline, as well as a delineation of the competencies for praxis of the profession, suggest a model that could be used internationally to prepare digital librarians for their future professional information careers. CONTENTS

The role of the information professional in the digital future; Issues and challenges of the changing social and technological environment; Embedding information professionals in the virtual information environment; Rejuvenation and reframing; Professional social responsibility and the political role of librarians; A model for curriculum design.

320 pages 234 x 156mm (6 x 9) paperback Q2 2013 ISBN: 978 1 84334 659 3 E-ISBN: 978 1 78063 300 8 £52.50/US$90.00/€65.00 www.woodheadpublishing.com/9781843346593

Managing Burnout in the Workplace A guide for information professionals Nancy McCormack, Queen’s University and Catherine Cotter, University of New Brunswick, Canada Chandos Information Professional Series Libraries are ushering in sweeping changes that involve the closing of branches and reference desks, wholesale dumping of print, disappearing space, and employment of non-professional staff to fill what have traditionally been the roles of librarians. Managing Burnout in the Workplace concentrates on the problem of burnout, what it is and how it differs from chronic stress, low morale, and depression. The book addresses burnout from psychological, legal, and human resources perspectives. The chapters also cover how burnout is defined, symptom recognition, managing and overcoming burnout and how to avoid career derailment while coping with burnout. CONTENTS

What is burnout? Burnout and information professionals: How we got this way; Burnout, information professionals and other helping professions; Burnout: The psychological perspective; Burnout: The organizational perspective; Burnout: The legal perspective; Gender and burnout; Preventing burnout; Managing and overcoming burnout.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 734 7 E-ISBN: 978 1 78063 400 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347347

To order: online @ www.woodheadpublishing.com / Tel: +44 (0) 1223 499140 / Fax: +44 (0) 1223 832819

Information management INFORMATION LITERACY AND STUDY SKILLS

Supporting Research Writing Roles and challenges in multilingual settings Edited by Valerie Matarese, Editorial Consultant, Italy Chandos Information Professional Series Supporting Research Writing explores the range of services designed to facilitate academic writing and publication in English by non-native English-speaking (NNES) authors. CONTENTS

The contribution of language professionals to academic publication: Multiple roles to achieve common goals. Part 1 Teaching NNES authors to write in English: Teaching academic writing in Europe: Multilingual and multicultural contexts; Writing process research: Implications for manuscript support for academic authors; Using genre analysis and corpus linguistics to teach research article writing; Using strategic, critical reading of research papers to teach scientific writing: The reading–research–writing continuum. Part 2 Helping NNES authors publish through translation: The translator as cultural mediator in research publication; Giving authors a voice in another language through translation; Bilingual publication of academic journals: Motivations and practicalities. Part 3 Facilitating publication through editing and writing support: Defining and describing editing; Journal copy-editing in a nonanglophone environment; The authors’ editor: Working with authors to make drafts fit for purpose; The writer’s approach to facilitating research communication: A very different way of engaging with authors; Part 4 Blurring the boundaries: Didactic editing: Bringing novice writers into the arena of scholarly publishing; Collaborative research writing: Developmental editing with an underlying educational vein; Putting ‘wordface’ work at the centre of academic text production: Working with an international journal to develop an authors’ mentoring programme; Afterword Supporting research writing in nonanglophone Europe: Reflections and recurring themes.

330 pages 234 x 156mm (6 x 9) paperback 2012 ISBN: 978 1 84334 666 1 E-ISBN: 978 1 78063 350 3 £52.50/US$90.00/€65.00 www.woodheadpublishing.com/9781843346661

Information Literacy and Cultural Heritage Developing a model for lifelong learning

Creating and Maintaining an Information Literacy Instruction Program in the 21st Century

E-LEARNING AND RESEARCH

Enhancing Learning and Teaching through Student Feedback in Social Sciences

An ever-changing landscape Nancy Noe, Auburn University, USA Chandos Information Professional Series The Association of College and Research Libraries (ACRL) set forth Characteristics of Programs of Information Literacy that Illustrate Best Practices: A Guideline. Creating and Maintaining an Information Literacy Instruction Program in the 21st Century provides readers with a real-world, practical guide for creating an instruction program step-by-step, as well as a framework for reviewing, assessing, and updating existing programs. Each chapter focuses on one of the main aspects of the ACRL guidelines. Current research, anecdotal evidence and tools provide the reader with the support and instruments needed to either begin, or reinvigorate, an instruction program. The book begins by outlining the history of library instruction programmes. It then covers how to survey your current program, and how to develop and implementing a program plan. The next chapters concentrate on administrative and institutional support; curriculum integration and campus collaboration; present and future students; pedagogy for the information professional; program marketing and outreach; assessment and; future trends. Creating and Maintaining an Information Literacy Instruction Program in the 21st Century concludes by asking its readers to re-survey their information literacy instruction program landscape once again. CONTENTS

Where are you now? Really? Why are we here and where do we want to go? Program mission, goals and objectives; Planning. Yes, more planning; Packing for the journey (administrative and institutional support); Articulation and collaboration; Today (and Tomorrow’s) student; Pedagogy or “I’m a librarian, not a teacher!”; Staffing’; Outreach and marketing; Program and student assessment; The road ahead.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 705 7 E-ISBN: 978 1 78063 371 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347057

Kim Baker, University of Cape Town, South Africa Chandos Information Professional Series

Edited by Chenicheri Sid Nair, University of Western Australia, Australia and Patricie Mertova, University of Oxford, UK Chandos Learning and Teaching Series No. 9 This title is the second Chandos Learning and Teaching Series book that explores themes surrounding enhancing learning and teaching through student feedback. It expands on topics covered in the previous publication, and focuses on social science disciplines. The editors previously addressed this gap in their first book Student Feedback: The cornerstone to an effective quality assurance system in higher education. In recent years, student feedback has appeared in the forefront of higher education quality, in particular the issues of effectiveness and the use of student feedback to affect improvement in higher education teaching and learning, and also other areas of student tertiary experience. This is an edited book with contributions by experts in higher education quality and particularly student feedback in social science disciplines from a range of countries, such as Australia, Europe, Canada, the USA, the UK and India. This book is concerned with the practices of evaluation and higher education quality in social science disciplines, with particular focus on student feedback. CONTENTS

Playing broken telephone with student feedback: The possibilities and issues in transformation within a South African case of a collegial rationality model of evaluation; Listening to the student voice to enhance their experience of the University; Feedback cycles or evaluation systems? A critical analysis of the current trends in feedback in Austrian social sciences; Synchronous feedback: Receiving feedback from international students; Using programme-level student feedback: The Chinese University of Hong Kong; Usefulness of student feedback: The Singapore experience; Teacher perceptions of the introduction of student evaluation of teaching in Japanese tertiary education; Improvements to formative feedback: Views of staff and students; Emerging trends and approaches in the student voice in the social sciences.

230 pages 234 x 156mm (6 x 9) paperback Q1 2013 ISBN: 978 1 84334 655 5 E-ISBN: 978 1 78063 352 7 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346555

Information Literacy and Cultural Heritage explores cultural heritage, from museums, archives and libraries perspectives, highlighting the role of memory and contested history in the collection, description and presentation of cultural heritage. CONTENTS

Introduction: Exploring cultural heritage in the context of museums, archives and libraries; Overview of information literacy models in the library context; Critical thinking and lifelong learning; Information literacy and cultural heritage: A proposed generic model for lifelong learning; Guidelines for adapting the generic information literacy and cultural heritage model for lifelong learning to local contexts; Conclusion: Summary observations and a way forward.

226 pages 234 x 156mm (6 x 9) paperback Q2 2013 ISBN: 978 1 84334 720 0 E-ISBN: 978 1 78063 386 2 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347200

Available / will be available on Chandos Publishing Online

Information management External Quality Audit Has it improved quality assurance in universities? Edited by Mahsood Shah, RMIT University and Chenicheri Sid Nair, University of Western Australia, Australia Chandos Learning and Teaching Series No. 11 Whilst external quality audits have been in place for more than a decade in some countries, limited research exists on the extent to which such audits have been effective in improving systems and processes for quality assurance in higher education institutions, and the extent to which such audits have improved academic standards, outcomes and student experience. External Quality Audit looks at the experience of countries where external quality audits have been established by governments, and provides analyses of their effectiveness in improving quality assurance in universities and other higher education institutions. CONTENTS

Quality assurance – corporate fist in a velvet glove? The impact of external quality audit in a private for-profit tertiary education institution; Multiple views of quality audits in New Zealand: A case for advancing systemic understanding; Reflections on the effectiveness of four cycles of external quality audits in New Zealand universities; Enhancing quality assurance in an institution: The University of the South Pacific experience of an external audit; Quality audits in Hong Kong: Seeking evidence of quality enhancement; External quality audits and quality assurance in the higher education sector: The Malaysian perspective; External quality audit in the UK: An impact analysis; Effect of external quality agencies on universities in India; External quality audits in South African higher education: Goals, outcomes and challenges; Development, effectiveness and future of quality assurance and assessment in Italian higher education; Audits of quality assurance systems of higher education institutions in Finland; External quality auditing: Strengths and shortcomings in the audit process; Institutional management and quality audit: The experience in Chile; Scope, transparency and style: System-level quality strategies and the student experience in Australia; Accreditation and institutional learning: The impact interactions based on a minimaxing strategy have on the benefits from external reviews; Has it worked globally?

308 pages 234 x 156mm (6 x 9) paperback Q1 2013 ISBN: 978 1 84334 676 0 E-ISBN: 978 1 78063 315 2 £52.50/US$90.00/€65.00 www.woodheadpublishing.com/9781843346760

Using Network and Mobile Technology to Bridge Formal and Informal Learning Edited by Guglielmo Trentin and Manuela Repetto, Institute for Educational Technology, National Research Council, Italy Chandos Learning and Teaching Series No. 10 Using Network and Mobile Technology to Bridge Formal and Informal Learning introduces new methods (inspired by ‘pedagogy 2.0’) of harnessing the potential of communication technologies for teaching and learning. This book considers how attitudes towards network and mobile technology (NMT) gained outside the school can be shunted into new educational paradigms combining formal and informal learning processes. CONTENTS

Tapping the motivational potential of mobile handhelds: Defining the research agenda; Using social network sites and mobile technology to scaffold equity of access to cultural resources; A mobile Web 2.0 framework: Reconceptualising teaching and learning; Facing up to it: Blending formal and informal learning opportunities in higher education contexts; Networked lives for learning: Digital media and young people across formal and informal contexts; Network and mobile technologies in education: A call for e-teachers; Networked informal learning and continuing teacher education; A conclusive thought: The opportunity to change education is, literally, at hand.

248 pages 234 x 156mm (6 x 9) paperback Q1 2013 ISBN: 978 1 84334 699 9 E-ISBN: 978 1 78063 362 6 £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346999

Whole Brain® Learning in Higher Education Evidence-based practice Ann-Louise de Boer, Pieter du Toit, Detken Scheepers and Theo Bothma, University of Pretoria, South Africa Chandos Learning and Teaching Series No. 12 Teaching practice in higher education can be transformed through the use of Whole Brain Learning (WBL). Whole Brain® Learning in Higher Education argues that teaching practice in Higher Education should undergo transformation in order to develop the full academic potential of all stakeholders following the principles of action research. Empirical data were collected from participants in a number of projects across diverse disciplines. A number of case studies are discussed as evidence for the value of the proposed model for higher education. This title consists of seven chapters, covering: the theoretical framework; baseline study; professional development; studies in whole brain application; learning material that makes a difference; multidisciplinary collaboration; and the way forward. CONTENTS

Theoretical framework; Baseline study – determining thinking preferences; Professional development; Studies in whole brain application; Learning material that makes a difference; Multidisciplinary collaboration; The way forward.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 742 2 E-ISBN: 978 1 78063 408 1 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347422

The Teaching Librarian Managing and Supporting Student Diversity in Higher Education A casebook Robyn Benson, Margaret Heagney, Lesley Hewitt, Glenda Crosling and Anita Devos, Monash University, Australia Chandos Information Professional Series Managing and Supporting Student Diversity in Higher Education focuses on how students succeed amidst a culture of widening participation. The book is divided into seven chapters. The first introduces current literature and policies to present an international perspective on widening participation in higher education. The following five chapters present students’ stories on topics including getting into higher education, the international experience, coping with education later in life, and identity. Stories are followed by implications for management and support, and discussion topics for practitioners. The book concludes by looking at how students succeed in higher education and the implications for managing and supporting student diversity. CONTENTS

Setting the context; Finding the way to higher education: Miranda and Rochelle; This time it’s different: Sesh and Shannon; The international experience: Lam and Zelin; Coming to education later in life: Alex Carole and Virginia; Finding my voice at last: Lillian, Marie and Harriet; Helping students to succeed.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 719 4 E-ISBN: 978 1 78063 385 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347194

Web 2.0, technology, and legal aspects Kris Helge and Laura McKinnon, Texas Wesleyan University School of Law, USA Chandos Information Professional Series Librarians need to utilize Web 2.0 tools to generate rich-text learning environments, creating enriching, challenging, and supportive learning platforms for students. The Teaching Librarian shows how to utilize wikis, mindmaps, and Second Life to improve pedagogy for librarians. The title covers how to obtain administration approval to implement Web 2.0 tools, how to deal with and prevent technological glitches, and remain aware of relevant legal issues in the United Kingdom and the USA. This book also outlines how to create learning interfaces that meet the needs of non-traditional students. The six chapters cover key areas of pedagogy and Web 2.0, including: the relevance of LibGuides and its uses for pedagogy; using cloud computing and mobile apps in teaching; teaching with Wikis, Second Life, and Mind Maps; practical issues with Web 2.0 technology; and a chapter on the legal issues surrounding the use of Web 2.0 for pedagogy. CONTENTS

LibGuides relevance; Cloud computing: Using the cloud, dropbox, and Google documents in pedagogy; Mobile Apps; Pedagogy with Wikis, Second life, and Mind maps; Technology issues; Legal issues.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 733 0 E-ISBN: 978 1 78063 399 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347330

To order: online @ www.woodheadpublishing.com / Tel: +44 (0) 1223 499140 / Fax: +44 (0) 1223 832819

Information management ELECTRONIC AND INFORMATION RESOURCES

Trends, Discovery, and People in the Digital Age Edited by David Baker and Wendy Evans, University College Plymouth St Mark & St John, UK Chandos Digital Information Review No. 1 Digital information is a constantly evolving field. Trends, Discovery, and People in the Digital Age summarises and presents key themes, advances and trends in all aspects of digital information today, exploring the impact of developing technologies on the information world. Important contemporary topics are emphasised, as well as future developments, and an international perspective is taken throughout. This edited volume is based on a dynamic set of contents by leaders in the field, responding to and anticipating what is happening, and what may happen, in the field of digital information. Topics include: the future of digital information provision; Enquire; cloud computing; building an information landscape; e-books and journals in a changing digital landscape; discovering resources; citizens and digital information; data-management; community usage patterns of scientific information; software citations; the future of data curation; JISC; Skills Portal; the future information professional; university library and information services; academic libraries and their future; and impediments to new library futures. CONTENTS

The future of digital information provision; The usability of digital information environments: Planning, design and assessment; The history of Enquire: The story of UK public libraries on the Web; Children of the cloud; Surviving or thriving? Building an information landscape; The effect the changing digital landscape is having on the dissemination of e-books and e-journals in a world dominated by Google; Resource discovery; Using the Mirrorworld to plan and build better futures for our citizens; Beyond the Google generation: Towards community-specific usage patterns of scientific information; What we leave behind: The future of data curation; The digital curation toolkit: Strategies for adding value to work-related social systems; The JISC Business and Community Engagement Programme; Skills Portal: A study skills and information literacy portal created with Open Educational Resources; Free at last; Flexible and agile university library and information services: Skills and management methodologies; Flexible and agile university library and information services: Skills and management methodologies; The future of academic libraries in the digital age; Roadblocks, potholes and obstructions on the path to new library futures.

332 pages 234 x 156mm (6 x 9) paperback Q1 2013 ISBN: 978 1 84334 723 1 E-ISBN: 978 1 78063 389 3 £52.50/US$90.00/€65.00 www.woodheadpublishing.com/9781843347231

Multimedia Information Retrieval Theory and techniques Roberto Raieli, Roma Tre University Art Library, Italy

Legal and ethical considerations

Chandos Information Professional Series Novel processing and searching tools for the management of new multimedia documents have developed. Multimedia Information Retrieval (MMIR) is an organic system made up of Text Retrieval (TR); Visual Retrieval (VR); Video Retrieval (VDR); and Audio Retrieval (AR) systems. So that each type of digital document may be analysed and searched by the elements of language appropriate to its nature, search criteria must be extended. Such an approach is known as the Content Based Information Retrieval (CBIR), and is the core of MMIR. This novel content-based concept of information handling needs to be integrated with more traditional semantics. Multimedia Information Retrieval focuses on the tools of processing and searching applicable to the content-based management of new multimedia documents. Translated from Italian by Giles Smith, the book is divided in to two parts. Part one discusses MMIR and related theories, and puts forward new methodologies; part two reviews various experimental and operating MMIR systems, and presents technical and practical conclusions.

Isaac Gilman, Pacific University, USA Chandos Information Professional Series Libraries must negotiate a range of legal issues, policies and ethical guidelines when developing scholarly communication initiatives. Library Scholarly Communication Programs is a practical primer, covering these issues for institutional repository managers, library administrators, and other staff involved in library-based repository and publishing services. The title is composed of three parts. Part one explores institutional repositories and part two covers library publishing services. Part three concludes with strategies for creating an internal infrastructure, comprised of policy, best practices and education initiatives, which will support the legal and ethical practices discussed in the book. CONTENTS

A cultural and theoretic context for MMIR theory; Scientific principles of MMIR; Processing and indexing of digital multimedia documents; MMIR’s methodology in the context of library and information science; Definition of multimedia information retrieval methodology; The current status of MMIR systems; Exemplifications of functioning of the MMIR system; MMIR techniques and technologies; The integration of MMIR modalities.

Introduction: Library scholarly communication programs and services. Part 1 Institutional repositories: Overview of repository-based services; Published versus unpublished works; Intellectual property; Research ethics; Privacy; Additional considerations for student work; Repository policies. Part 2 Library publishing services: Overview: Legal and ethical issues for publishers; Editorial guidelines; Publication ethics; Contracts and licenses; Supplementary material, data and multimedia; Policy development. Part 3 The road forward: Institutional/departmental policy development; Workflow and compliance issues; Faculty, student and staff education/training.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 722 4 E-ISBN: 978 1 78063 388 6 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347224

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 717 0 E-ISBN: 978 1 78063 383 1 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347170

New Content in Digital Repositories

Metadata Application in Digital Repositories and Libraries

CONTENTS

The changing research landscape

Tools, systems, and architecture

Natasha Simons and Joanna Richardson, Griffith University, Australia

Jung-ran Park, Drexel University, USA

Chandos Information Professional Series

Metadata is essential for organizing, managing and searching for information resources and has been a keystone of resource description and discovery. This book is designed to provide information professionals, paraprofessionals and students with up-to-date, practical knowledge and complex skills centering on metadata application in digital repositories and libraries. It explores emerging user-generated metadata (e.g., social tagging) and introduces mechanisms dealing with the exploitation of social tagging to enhance information discovery and user services.

Chandos Information Professional Series

New publishing paradigms are emerging today, with a focus on research data, huge volumes of which are being generated globally. Repositories are the natural home for managing, storing and describing institutional research data. New Content in Digital Repositories explores the new types of content being stored in institutional repositories with a focus on research data, creative works, and the interesting challenges they pose in areas such as metadata, persistent identifiers, and software and exchange protocols. Chapters in this title cover: repository software; metadata; exchange protocols; research data; persistent identifiers; solving name ambiguity; and reporting tools and applications. CONTENTS

Repository software; Metadata; Exchange protocols; Research data; Persistent identifiers; Solving name ambiguity; Reporting tools and applications; Conclusion.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 743 9 E-ISBN: 978 1 78063 409 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347439

Library Scholarly Communication Programs

CONTENTS

Metadata and digital professionals; Metadata schemas and associated applications; Quality metadata generation: Evaluations, mechanisms and tools; Semi-automatic metadata generation; Technical architecture and systems in building digital repositories and libraries; Web 2.0 and metadata: How to exploit social tagging.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 579 4 E-ISBN: 978 1 78063 336 7 Approx. £49.50/US$85.00/€60.00 www.woodheadpublishing.com/9781843345794

Available / will be available on Chandos Publishing Online

Information management DIGITAL AND DIGITAL RIGHTS MANAGEMENT

A Handbook of Digital Library Economics

The Theory and Practice of the Dewey Decimal Classification System Second edition

Operations, collections and services David Baker and Wendy Evans, University College Plymouth St Mark and St John, UK Chandos Information Professional Series This book provides a companion volume to Digital Library Economics and focuses on the ‘how to’ of managing digital collections and services (of all types) with regard to their financing and financial management. The emphasis is on case studies and practical examples drawn from a wide variety of contexts. A Handbook of Digital Library Economics is a practical manual for those involved – or expecting to be involved – in the development and management of digital libraries. CONTENTS

Digital economics: Introduction and ‘overview’; Assigning cost and value in the digital library; Economic models; Business plans; Funding; Pricing; Resource allocation; Sustainability; Cost-effective decision making; Responding to future developments.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 620 3 E-ISBN: 978 1 78063 318 3 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346203

ARCHIVES, CATALOGUING AND CLASSIFICATION

Demystifying the Institutional Repository for Success Marianne Buehler, University of Nevada, Las Vegas, USA Chandos Information Professional Series Demystifying the Institutional Repository for Success is a practical guide to creating and sustaining an institutional repository through marketing, partnering, and understanding the academic needs of all stakeholders on campus. CONTENTS

Traditional scholarly communication and open access publishing: Why the change? Academic shift towards open access; The successful institutional repository: What it looks like; Institutional repository collaborations and building campus relationships; Building internal and external campus institutional repository relationships; Institutional repository impact and value proposition; Looking ahead to open access opportunities.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 673 9 E-ISBN: 978 1 78063 321 3 Approx. £49.50/US$85.00/€60.00 www.woodheadpublishing.com/9781843346739

M P Satija, Guru Nanak Dev University, India Chandos Information Professional Series The Dewey Decimal Classification system (DDC) is the world’s most popular library classification system. The 23rd edition of the DDC was published in 2011. This second edition of The Theory and Practice of the Dewey Decimal Classification System examines the history, management and technical aspects of the DDC up to its latest edition. The book emphasises explaining the structure and number building techniques in the DDC and reviews all aspects of subject analysis and number building by the most recent version of the DDC. A history of, and introduction to, the DDC is followed by subject analysis and locating class numbers, chapters covering use of the tables and subdivisions therein, multiple synthesis, and using the relative index. In the appendix, a number of academically-interesting questions are identified and answered. CONTENTS

A brief history of the Dewey Decimal Classification; Governance and revision of the DDC; Introduction to the text in four volumes; Basic plan and structure; Subject analysis and locating class numbers; Table and rules for precedence of classes; Number building; Use of Table 1: Standard subdivisions; Use of Table 2: Geographic areas, historical periods, biography; Use of Table 3: Subdivisions for the arts, individual literatures for literary forms; Table 4: Subdivisions of individual languages and language families, and Table 6: Languages; Using Table 5: Ethnic and national groups; Multiple synthesis; Using the relative index; Appendices; Glossary of terms; References and further reading; DDC Web links.

From Knowledge Abstraction to Management Using Ranganathan’s Faceted Schema to develop conceptual frameworks for digital libraries Aparajita Suman, Improving Healthy Behaviors Program FHI 360, India Chandos Information Professional Series The increasing volume of information in the contemporary world entails demand for efficient knowledge management (KM) systems; a logical method of information organization that will allow proper semantic querying to identify things that match meaning in natural language. From Knowledge Abstraction to Management answers this need by analysing ontology tools and techniques, helping the reader develop a conceptual framework from the digital library perspective. Beginning with the concept of knowledge abstraction, before discussing the Solecistic versus the Semantic Web, the book goes on to consider: knowledge organisation; the development of conceptual frameworks; untying conceptual tangles and; the concept of faceted knowledge representation. CONTENTS

Solecistic vs. Semantic Web: The architecture and architectonics; Knowledge organization: Roll within the unfathomed space; Developing conceptual frameworks: Evolution and architecture; Unified Modelling Language: Untying the tangles; Faceted knowledge representation: Putting a leash around the unleashed knowledge; Designing the framework: Get … Set … Go!!

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 703 3 E-ISBN: 978 1 78063 369 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347033

200 pages 234 x 156mm (6 x 9) paperback Q2 2013 ISBN: 978 1 84334 738 5 E-ISBN: 978 1 78063 404 3 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347385

Chandos Publishing Online Chandos Publishing Online is a new electronic resource of library and information science, knowledge management and business information trends. It provides over 300 e-books in Library and Information Science; Business Management; Internet, Web and Social Media; and Asian Studies. Designed and created after extensive research, the site offers extensive features and functionality and is the only platform to offer the complete Chandos Publishing catalogue in one place. For more information e-mail info@chandospublishingonline.com

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Information management The Metadata Manual

Security Risks in Social Media Technologies

SOCIAL MEDIA

A practical workbook Rebecca Lubas, Amy Jackson, University of New Mexico and Ingrid Schneider, New Mexico State University, USA Chandos Information Professional Series Cultural heritage professionals have high levels of training in metadata. However, the institutions in which they practice often depend on support staff, volunteers, and students in order to function. With limited time and funding for training in metadata creation for digital collections, there are often many questions about metadata without a reliable, direct source for answers. The Metadata Manual provides such a resource, answering basic metadata questions that may appear, and explores metadata from a beginner’s perspective. This title covers metadata basics, XML basics, Dublin Core, VRA Core, and CDWA schemes and provides exercise in the creation of metadata. Finally, the book gives an overview of metadata, including mapping and sharing. CONTENTS

Introduction to metadata; XML basics; Using Dublin Core; Using encoded archival description (EAD); Using VRA Core 4.0; Using categories for the description of works of art (CDWA) and CDWA lite; The big picture.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 729 3 E-ISBN: 978 1 78063 395 4 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347293

Bibliographic Information Organization in the Semantic Web

The Plugged-In Professor Tips and techniques for teaching with social media

This edited book provides a timely and exceptional resource for using social media and other new technologies to help college students meet both discipline-specific and general education learning objectives. Techniques and activities built around well-known social networking technologies, including YouTube, Facebook and MySpace, Delicious, Flickr, Tumblr and Twitter as well as other emerging technologies such as mobile phone and tablet apps, GPS/GIS applications, E-Readers/E-Books, and more, are included. 200 pages 234 x 156mm (6 x 9) paperback Q2 2013 ISBN: 978 1 84334 694 4 E-ISBN: 978 1 78063 342 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346944

Local Community in the Era of Social Media Technologies

Chandos Information Professional Series

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 731 6 E-ISBN: 978 1 78063 397 8 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347316

Web 2.0; The potential of social media; The potential of wikis; Relevant security threats; Social media sites; Social engineering; Web applications within social media sites; Security controls applied to the participation-collaboration pattern; Types of security control; Stages in deciding on security controls; Who is involved in security? Acceptable use practices; Reasons for acceptable use policies; Content of acceptable use policies; Acceptable use policies for citizens; Acceptable use policies for public service employees; Parental participation-collaboration in schools; Security controls; Governmental involvement.

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 714 9 E-ISBN: 978 1 78063 380 0 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347149

José-Antonio Cordón-García, Julio Alonso-Arévalo, Raquel Gómez-Díaz and Daniel Linder, University of Salamanca, Spain

Social media technologies can help connect local communities to the wider world. Local Community in the Era of Social Media Technologies introduces the experience of bringing a local community to the world.

Chandos Publishing Social Media Series No. 10

CONTENTS

History: The Early Efforts: Never a Dull Moment; The era of Library 1.0: Making local photograph collection and articles available on the homepage in the 1990’s; Publishing local interests; Creating and compiling local online resources; Cataloguing and organizing historical local government documents on city and county planning, and environmental impact reports to make them available to local and remote users via OPAC; Present: Library 2.0: Systematic introduction to the world through international publications and conferences; Library 2.0 technologies have made for the realization of the one-stop shopping concept; Promote local authors; Rejuvenate Library OPAC, enabling it to be a gateway to library’s home databases; Consolidate in one place online directories for local non-profit and religious organizations; Collaborate with other organizations to have full access to the local collection; Future: Library 3.0 and Beyond: Implications: Provide systematic and continuous training to staff members as we step into the world of Library 3.0 where new technical and cultural challenges occur; Continue ongoing adult classes and other tutorials to the public as technologies advance; Build a user-friendly experience with a virtual library for users to access; Citizeninitiated information and materials to be presented to the outside world; Awareness that technology can always be replaced by newer inventions; The most valuable assets are your staff and community.

CONTENTS

Platforms, applications, clouds and tags

200 pages 234 x 156mm (6 x 9) paperback Q3 2013 ISBN: 978 1 84334 696 8 E-ISBN: 978 1 78063 361 9 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843346968

Security measures can be used by management, IT staff, and users in participatory/collaborative service provision within the public sector. Security Risks in Social Media Technologies explores this use. Topics are targeted, and issues raised and lessons learnt are analyzed. The book helps the reader understand the risks posed by relevant Web 2.0 applications and gives clear guidance on how to mitigate those risks.

Social Reading

A global approach

Chandos Publishing Social Media Series No. 5

Why we have to look to the Semantic Web for a new technological environment; Bibliographic information organization: A view from now into the past; Semantic Web and open linked data; Publishing and maintaining bibliographic metadata as linked data; Using bibliographic metadata as linked data; We are not alone but part of the linked data environment.

Chandos Publishing Social Media Series No. 8

Chandos Publishing Social Media Series No. 6

Hui-Lan Titangos, Santa Cruz Public Libraries, USA

CONTENTS

Alan Oxley, Universiti Teknologi PETRONAS, Malaysia

Edited by Sharmila Ferris and Hilary Wilder, William Paterson University of New Jersey, USA

Mirna Willer, University of Zadar, Croatia and Gordon Dunshire, Independent Consultant, UK New technologies will underpin the future generation of library catalogues. In order to maintain their role providing information, serving users, and fulfilling their mission as cultural heritage and memory institutions, libraries must take a technological leap; library bibliographic standards, models, and services must be transformed to those of the Semantic Web. Bibliographic Information Organization in the Semantic Web explores the technologies that will power the future generation of library catalogues, and argues the necessity of such a leap.

Safe practices in public service applications

Changes in established understandings of authorship and readership are leading to new business models in line with the postulates of Web 2.0. Socially networked authorship, book production and reading are among the social and discursive practices starting to define this emerging system. Websites offering socially networked, collaborative and shared reading are increasingly important. Social Reading maps socially networked reading within the larger framework of a changing conception of books and reading. This book is structured into chapters covering topics in: social reading and a new conception of the book; an evaluation of social reading platforms; an analysis of social reading applications; the personalization of system contents; reading in the Cloud and the development of new business models; and Open Access e-books. CONTENTS

New readings, new readers: Social reading-a new conception of books; Social reading platforms: Diagnosis and evaluation; Social reading applications: An analysis; Personalization of system contents; New business models: Reading in the cloud; Open access e-books.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 726 2 E-ISBN: 978 1 78063 392 3 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347262

Available / will be available on Chandos Publishing Online

Asian studies Building Communities

GENERAL BUSINESS ISSUES IN ASIA

Globalization, Change and Learning in South Asia

Social networking for academic libraries

The Private Sector’s Role in Poverty Reduction in Asia

Shaista Khilji, George Washington University, USA and Chris Rowley, City University, UK

Denise Garofalo, Mount Saint Mary College, USA Chandos Publishing Social Media Series No. 13 Social media is here to stay. A robust social media campaign can provide academic libraries with a means to showcase library resources, highlight content and events, and attract students to sample what the library has to offer. Building Communities is a handbook to implement social media technologies for academic libraries. It is a guide to planning and implementing a successful social media campaign and evaluating its impact. This title covers: the beginning of social networking in the academic context; how to implement use of social media technologies; and evaluating their use. The final section considers the future and asks: ‘What’s next?’ CONTENTS

In the beginning; Starting construction; Step back and review; Looking ahead.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 735 4 E-ISBN: 978 1 78063 401 2 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347354

Social Media Audits How to quickly measure your firm’s impact

Scott Hipsher, Fort Hays State University’s program in China, China Chandos Asian Studies Series No. 47 The private sector has an important role in poverty reduction in Asia. The Private Sector’s Role in Poverty Reduction in Asia argues that the best way to create sustainable projects is to create win-win situations where both private companies and individuals working their way out of poverty can benefit. The book provides a practical guide for managers and individuals working in the private sector in the least developed areas of Asia to help make a difference to the lives of others. CONTENTS

Private sector’s role in poverty reduction; Development: One size does not fit all; Environmental conditions in Asian developing economies; Business strategies and practices in developing economies; Asian success stories; China; Vietnam; Thailand; Cambodia; Laos PDR; Island Southeast Asia (Indonesia and the Philippines); South Asia; Central Asia: Afghanistan, Kazakhstan, Kyrgyz Republic, Mongolia, Tajikistan, Turkmenistan and Uzbekistan; Myanmar/Burma; Creating sustainable win-win situations.

352 pages 234 x 156mm (6 x 9) hardback Q1 2013 ISBN: 978 0 85709 448 3 E-ISBN: 978 0 85709 449 0 £85.00/US$145.00/€100.00 www.woodheadpublishing.com/9780857094483

Urs Gattiker, MyComMetrics, Switzerland Chandos Publishing Social Media Series No. 14 Social media is quickly becoming important to most businesses, but many managers, professionals, and marketing experts are unsure about the practicalities of social media marketing and how to measure success. Social Media Audits gives people dealing with social business in their working life a guide to social media marketing, measurement, and how to evaluate and improve the use of social media in an organizational context. This book consists of three parts, the first of which introduces the reader to concepts and ideas emerging in social media. The second part considers the need to shift from traditional ‘shout marketing’ to a more conversational, social approach to customers. The third part moves the discussion towards a systematic approach to evaluating social media activities. CONTENTS

Part 1 Setting the stage: Setting the stage; Community love: Observing, connecting and helping customers; Part 2 Decide in haste, repent at leisure: Think strategic; Cost and benefits: Killing the useless metrics; Finding the best social monitoring approach: Another fairy tale; Part 3 Focusing on impact: Preparing the process; Managing continuous improvement; Controlling and evaluating the process; Conclusion: Think outside the box; Appendices.

200 pages 234 x 156mm (6 x 9) paperback Q4 2013 ISBN: 978 1 84334 745 3 E-ISBN: 978 1 78063 426 5 Approx. £47.50/US$80.00/€55.00 www.woodheadpublishing.com/9781843347453

Asia in the Global ICT Innovation Network Dancing with the tigers Edited by Giuditta De Prato, Daniel Nepelski, European Commission, DirectorateGeneral JRC and Jean Simon, JPS Public Policy, Sevilla, Spain Chandos Asian Studies Series No. 51 Asia in the Global ICT Innovation Network takes a close look at the information and communication technologies (ICTs) landscape, not only in two BRIC countries, India and China, but also in South Korea and Taiwan. The book documents the size of the ICT sector for each of the selected countries, and assesses their R&D expenditure and its place in the international innovation network. This title consists of three parts: ICT in emerging economies, covering China and India; The return of the dragons, covering South Korea and Taiwan; and Network knowledge and trade, covering regional networks of R&D centres, India as an S&T cooperation partner. CONTENTS

Information and communication technologies sector in India; China; South Korea; Taiwan; Internationalisation of ICT R&D: A comparative analysis of Asia, EU, Japan, US and the RoW; Asia in the global ICT R&D network; Assessing India as a science and technology cooperation partner.

Chandos Asian Studies Series No. 54 Globalization has changed business the world over. Financial crises in the West and parts of Asia have triggered a search for new models and ways of doing business. South Asia offers a novel perspective on these issues, both from an intraAsia and international standpoint. Globalization, Change and Learning in South Asia is an edited collection focussing on analysis and review of contemporary business practices in South Asia. This title shows the importance of South Asia to business and management research, and the practice of business, highlighting the role of extensive learning in addressing the slew of challenges presented by globalization. CONTENTS

Culture; Corporate social responsibility and sustainability; Business ethics; Management practices; South Asian Diaspora; Gender issues in south Asia.

250 pages 234 x 156mm (6 x 9) hardback Q4 2013 ISBN: 978 0 85709 464 3 E-ISBN: 978 0 85709 465 0 Approx. £85.00/US$145.00/€100.00 www.woodheadpublishing.com/9780857094643

CHINA

Yunnan-A Chinese Bridgehead to Asia A case study of China’s political and economic relations with its neighbours Tim Summers, Chinese University of Hong Kong, Hong Kong Chandos Asian Studies Series No. 50 The Chinese province of Yunnan has been undergoing a dynamic process of repositioning, from a Southwestern periphery of the PRC (People’s Republic of China) to a ‘bridgehead’ between China and its neighbours in Southeast and South Asia. This repositioning has found expression in ideas about the province’s geopolitical positioning; policy frameworks; involvement in transborder institutions; infrastructure development; and commerce. Yunnan-A Chinese Bridgehead to Asia traces this process and its implications, demonstrating the extent of provincial agency in global interactions in reform-era China, and the growing global importance of ‘south-south’ economic and commercial interactions. CONTENTS

China in a changing world; Yunnan’s history in regional perspective; Repositioning Yunnan: Ideas and policy; Yunnan and regional institutions; Infrastructure development; From border trade to going out.

200 pages 234 x 156mm (6 x 9) hardback Q2 2013 ISBN: 978 0 85709 444 5 E-ISBN: 978 0 85709 445 2 Approx. £85.00/US$145.00/€100.00 www.woodheadpublishing.com/9780857094445

200 pages 234 x 156mm (6 x 9) hardback Q3 2013 ISBN: 978 0 85709 470 4 E-ISBN: 978 0 85709 471 1 Approx. £85.00/US$145.00/€100.00 www.woodheadpublishing.com/9780857094704

To order: online @ www.woodheadpublishing.com / Tel: +44 (0) 1223 499140 / Fax: +44 (0) 1223 832819

Asian studies Vertical Specialization and Trade Surplus in China Wang Wei, Tianjin University of Commerce, China Chandos Asian Studies Series No. 48 The traditional flow of goods from primary production through to manufacturing and consumption has expanded across international borders conterminously with globalization. Vertical specialization (VS) in processing and manufacturing in China has driven export growth. In particular, intra-industry and intraproduct trade between China, the US and East Asia has increased China’s trade surplus over the long term. Vertical Specialization and Trade Surplus in China aims to measure the level of VS in the Chinese manufacturing industry to provide a more accurate representation of China’s trade surplus, and gives empirical analysis on provinces and products with important VS activities in order to assess China’s trade value-added. Exploring the vertical division of labour, and foreign direct investment (FDI) driving China’s import and export imbalance, the book is divided into eight chapters, each covering an aspect of VS in China. The first chapter outlines the aims and method of the study. Chapter two covers VS trade pattern and trade surplus. Chapter three looks at FDI and the import and export imbalance, and chapter four covers the relationship between VS and import and export of foreign invested enterprises. The fifth chapter considers the causes and prospects for growth in China-US and China-Japan trade. Chapters six and seven give an empirical analysis of VS and trade surplus, and a breakdown of VS per industry in China’s provinces. Finally, chapter eight considers rebalancing imports and exports in China. CONTENTS

Aims and methodology: VS trade pattern and China’s trade surplus; VS, FDI and China’s Import and Export Imbalance; VS and equilibrium relationship between import and export of foreign invested enterprises in China; VS: Causes and prospects of growth in China - US and China - Japan trade; Empirical analysis on the role for VS in China’s trade surplus; Advanced economies: Vertical trade per industries in China’s provinces; Closing remarks: Rebalancing the Chinese import and export.

200 pages 234 x 156mm (6 x 9) hardback Q2 2013 ISBN: 978 0 85709 446 9 E-ISBN: 978 0 85709 447 6 £85.00/US$145.00/€100.00 www.woodheadpublishing.com/9780857094469

Solving Disputes for Regional Cooperation and Development in the South China Sea

China’s Venture Capital Market Current legal problems and prospective reforms Lin Zhang, Korea University Law School, South Korea

A Chinese perspective

Chandos Asian Studies Series No. 53

Shicun Wu, National Institute for the South China Sea Studies, China Chandos Asian Studies Series No. 49 This book discusses the South China Sea dispute from a Chinese perspective with regards to history, law, international politics, the economy, diplomacy and military affairs. Not only does it detail China’s official position on the sovereignty and maritime disputes in the South China Sea, but also provides analyses of the related factors influencing the origin and development of these disputes. It further assesses the complexity, internationalisation and long-term struggle over the South China Sea and China’s efforts in dispute resolution. CONTENTS

China’s sovereignty claims over the Nansha Islands: Historical evidence; China’s sovereignty claims over the Nansha Islands: A legal perspective; China’s dispute with Vietnam over the Nansha Islands; China’s dispute with the Philippines over the Nansha Islands; China’s dispute with Malaysia and Brunei over the Nansha Islands; Recent developments in the South China Sea and regional cooperation.

200 pages 234 x 156mm (6 x 9) hardback Q3 2013 ISBN: 978 1 84334 685 2 E-ISBN: 978 1 78063 355 8 Approx. £85.00/US$145.00/€100.00 www.woodheadpublishing.com/9781843346852

The venture capital market in China has been developing for 20 years. Over this period, the legal frameworks surrounding China’s venture capital have evolved significantly. China’s Venture Capital Market addresses this important topic and argues for further improvements in legal frameworks for venture capital in China. CONTENTS

The profile of China’s venture capital market; Fundraising of Chinese venture capital: Legal problems and reform measures: Commercial bank law of the PRC; Insurance law of the PRC; Provisional regulation of national social security funds; Mutual funds law of the PRC; Reform measures; Operation of Chinese venture capital: Legal problems and reform measures: Partnership Enterprises Law of the PRC; Tax law of the PRC; Reform measures; Exit of Chinese Venture Capital: Legal problems and reform measures: Listing rules of SME Board of China; Provisional regulation for foreign investors to acquire Chinese domestic enterprises; Reform measures; Conclusion: How long will it take for reform to take place in China?

200 pages 234 x 156mm (6 x 9) hardback Q3 2013 ISBN: 978 0 85709 450 6 E-ISBN: 978 0 85709 451 3 Approx. £85.00/US$145.00/€100.00 www.woodheadpublishing.com/9780857094506

Inside China’s Legal System Chang Wang, China University of Political Science and Law and Nathan Madson, Thomson Reuters, USA

China’s Capital Markets Yong Zhen, Beijing Normal University, China

Chandos Asian Studies Series No. 55

Chandos Asian Studies Series No. 52 China’s Capital Markets is the first book to systematically study China’s capital markets, examining its evolution, policies, reforms, current situation and challenges. Following an introduction to China’s capital markets and economic growth, the book moves on to cover further capital markets in China, including: the banking system, mergers and acquisitions, and valuation adjustment mechanisms, before concluding with a discussion of the opening up and internationalization of China’s capital markets. CONTENTS

China’s private equity market; Stock market; Bond market; Futures market and other derivative markets; Investors in China’s capital markets; Mergers and acquisitions in China’s capital markets; Valuation adjustment mechanism; The opening up and internationalization of China’s capital markets.

280 pages 234 x 156mm (6 x 9) hardback Q3 2013 ISBN: 978 1 84334 697 5 E-ISBN: 978 1 78063 360 2 Approx. £85.00/US$145.00/€100.00 www.woodheadpublishing.com/9781843346975

Inside China’s Legal System provides readers with a comprehensive look at the system including how it works in practice, theoretical and historical underpinnings, and how it might evolve. The first section of the book explains the Communist Party’s utilitarian approach to law: rule by law. The second section discusses Confucian and Legalist views on morality, law and punishment, and the influence such traditional Chinese thinking has on contemporary Chinese law. The third section focuses on the roles of key players (including judges, prosecutors, lawyers, and legal academics) in the Chinese legal system. The fourth section offers Chinese legal case studies in civil, criminal, administrative, and international law. CONTENTS

Justice with a Chinese face. Part 1 Rule by law vs. rule of law: The party; Socialist legal system; Legal, illegal and extralegal. Part 2 Historic views: Confucianism; Legalism; Law and punishment in Imperial China; Extraterritoriality; Hidden rules of Chinese society; The Introduction of Mr. Democracy; Revolutions and their legacies. Part 3 The players: Party officials; Judges; Prosecutors; Law enforcement officers; Lawyers; Legal academics; Right activists. Part 4 Case studies: Petition; Civil law; Criminal law; Administrative law; International law. Part 5 Comparative studies: Checks and balances; Separation of powers; Due process; Equal protection; Freedom of speech; Freedom of religion; Conclusion: On the road towards the rule of law.

200 pages 234 x 156mm (6 x 9) hardback Q4 2013 ISBN: 978 0 85709 460 5 E-ISBN: 978 0 85709 461 2 Approx. £85.00/US$145.00/€100.00 www.woodheadpublishing.com/9780857094605

Available / will be available on Chandos Publishing Online

Title and author index TITLE INDEX Academic Libraries in the U.S. and China, 1 Achieving Transformational Change in Academic Libraries, 1 Asia in the Global ICT Innovation Network, 9 Bibliographic Information Organization in the Semantic Web, 8 Building Communities, 9 China’s Capital Markets, 10 China’s Venture Capital Market, 10 Chinese Librarianship in the Digital Era, 1 Creating and Maintaining an Information Literacy Instruction Program in the 21st Century, 4 Demystifying the Institutional Repository for Success, 7 Disaster Planning for Libraries, 2 Enhancing Learning and Teaching through Student Feedback in Social Sciences, 4 Excellence in the Stacks, 1 Exploring Education For Digital Librarians, 3 External Quality Audit, 5

Handbook of Digital Library Economics, A, 7 How Libraries Make Tough Choices in Difficult Times, 1 Information Literacy and Cultural Heritage, 4 Inside China’s Legal System, 10 Law Firm Librarianship, 3 Leadership in Academic and Public Libraries, 2 Librarian’s Guide to Academic Research in the Cloud, The, 2 Library 3.0, 3 Library Scholarly Communication Programs, 6 Local Community in the Era of Social Media Technologies, 8 Managing and Supporting Student Diversity in Higher Education, 5 Managing Burnout in the Workplace, 3 Managing Integrated First-Line Support in Academic Libraries, 3 Metadata Application in Digital Repositories and Libraries, 6 Metadata Manual, The, 8 Multimedia Information Retrieval, 6

Patron-Driven Library, The, 1 Plugged-In Professor, The, 8 Private Sector’s Role in Poverty Reduction in Asia, The, 9 Security Risks in Social Media Technologies, 8 Service Science and the Information Professional, 3 Social Media Audits, 9 Social Reading, 8 Solving Disputes for Regional Cooperation and Development in the South China Sea, 10 Supporting Research Writing, 4 Teaching Librarian, The, 5 Theory and Practice of the Dewey Decimal Classification System, The, 7 Trends, Discovery and People in the Digital Age, 6 Using Network and Mobile Technology to Bridge Formal and Informal Learning, 5 Vertical Specialization and Trade Surplus in China, 10

From Knowledge Abstraction to Management, 7 New Content in Digital Repositories, 6 Globalization, Change and Learning in South Asia, 9

Optimizing Academic Library Services in the Digital Milieu, 2

Whole Brain Learning in Higher Education, 5 Workplace Culture in Academic Libraries, 2 Yunnan-A Chinese Bridgehead to Asia, 9

AUTHOR INDEX Allison, Dee Ann 1 Alonso-Arévalo, Julio 8 Azzolini, John 3

Hewitt, Lesley 5 Hill, Jacob 1 Hipsher, Scott 9 Hrycaj, Paul 2

Baker, David 6, 7 Baker, Kim 4 Benson, Robyn 5 Berrington, Mike 3 Blessinger, Kelly 2 Bothma, Theo 5 Buehler, Marianne 7

Jackson, Amy 8 Khilji, Shaista 9 Kwanya, Tom 3

Cordón-García, José-Antonio, 8 Cotter, Catherine 3 Crosling, Glenda 5 de Boer, Ann-Louise 5 de Grandbois, Yvonne 3 De Prato, Giuditta 9 Devos, Anita 5 du Toit, Pieter 5 Dunshire, Gordon 8 Düren, Petra 2

Latham, Bethany 1 Linder, Daniel 8 Lubas, Rebecca 8 Madson, Nathan 10 Matarese, Valerie 4 McCormack, Nancy 3 McKinnon, Laura 5 Mertova, Patricie 4 Mossop, Stephen 1 Myburgh, Sue 3

Satija, M P 7 Scheepers, Detken 5 Schneider, Ingrid 8 Shah, Mahsood 5 Simon, Jean 9 Simons, Natasha 6 Steffen, Susan Swords 1 Stern, David 1 Stilwell, Christine 3 Suman, Aparajita 7 Summers, Tim 9 Tammaro, Anna Maria 3 Titangos, Hui-Lan 8 Trentin, Guglielmo 5 Underwood, Peter 3 Vann, Charlcie 1

Evans, Wendy 6, 7

Nair, Chenicheri Sid 4, 5 Nepelski, Daniel 9 Noe, Nancy 4

Fang, Conghui 1 Ferris, Sharmila 8

Ovadia, Steven 2 Oxley, Alan 8

Garofalo, Denise 9 Gattiker, Urs 9 Gilman, Isaac 6 Gómez-Díaz, Raquel 8

Park, Jung-ran 6 Partridge, Julie 3

Heagney, Margaret 5 Helge, Kris 5

Rowley, Chris 9 Ryan, Brendan 2

Wang, Chang 10 Wang, Hanrong 1 Wei, Wang 10 Wilder, Hilary 8 Willer, Mirna 8 Wu, Shicun 10 Zhang, Lin 10 Zhen, Yong 10

Raieli, Roberto 6 Repetto, Manuela 5 Richardson, Joanna 6 Robertson, Guy 2

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