Correction Of Error
Working Backwards provides a template for the Correction of Error (COE) process enabling organizations to find and fix the root cause of errors that impact the customer experience.
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Working Backwards provides a template for the Correction of Error (COE) process enabling organizations to find and fix the root cause of errors that impact the customer experience.
At Working Backwards, learn how the Amazon Weekly Business Review enables leaders to understand their business results in detail, and make data-based decisions.
At Working Backwards learn how to write an Amazon Six Pager; use data instead of opinion, include Tenets and FAQs, seeks truth, and facilitate productive debate & decision-making.