First Citizens Investment Services Ltd. by Workscapes

First Citizens Investment Services Ltd.

VANESSA CAMKEN | 632 FEDERAL HIGHWAY | FORT LAUDERDALE, FL 33301 VCAMKEN@WORKSCAPES.COM | T 954.383.8359 | F 954.467.8349

CREATING THE PERFECT OFFICE ENVIRONMENT

ith the many participants involved in the typical facility project

(developers, architects, designers, movers, vendors, technology

partners, etc.), we knew that someone needed to bring a little clarity to a

very complex process. And recognizing our industryâ&#x20AC;&#x2122;s vernacular is unique and

often confusing, we wanted to provide our clients with a tool that we hope will

create a climate of understanding and high expectation.

ELIZABETH DVORAK CEO | President

TEAM PROFILE

LOCAL EXECUTIVES

CORPORATE EXECUTIVES

VANESSA CAMKEN

ELIZABETH DVORAK

SENIOR ACCOUNT EXECUTIVE

CEO

• Primary Contact

• Executive Leadership

• Coordinates Internal Project Team

• 22 years experience

• Interprets project guidelines and intent • 9 years experience

RICHARD DVORAK VICE PRESIDENT

BILLIE J. DALGLISH

• Executive Leadership

TECHNICAL RESOURCES

• Oversees and directs all aspects of Workscapes

• Contact for designers and architects • Implements project guidelines and intent • Specification of furniture & layouts • 8 years experience

PAULA VILLARROEL TECHNICAL RESOURCES & PROJECT COORDINATOR • Project and vendor coordinator • Installation coordination • Punch list coordination • 2 years experience

SUE PERDOMO SENIOR PROJECT MANAGEMER • Specification and field verification • Coordinates Installation Team • 22 years experience

operations • 15 years experience

TEAM BIOS

VANESSA CAMKEN • SENIOR ACCOUNT EXECUTIVE DIRECT: 954.383.8359 E-MAIL: VCAMKEN@WORKSCAPES.COM

Vanessa Camken currently serves as a Senior Account Executive for Workscapes South. She has a background in Interior Design and Contract Furniture Sales in the South Florida market. Vanessa’s career started with an Interior Design firm out of Canada servicing a multinational account throughout the US. Since then has worked as an Account Executive in the contract furniture industry for a combined 9 years and has been with Workscapes for 5 years. Vanessa has established an impressive portfolio of clientele varying from the Banking Industry, Marketing Industry, Investment Industry and the Transport Industry. Vanessa’s strong suit is providing the right solution on time and on budget.

BILLIE J. DALGLISH • TECHNICAL RESOURCES DIRECT: 954.736.1033 E-MAIL: BDALGLISH@WORKSCAPES.COM

Billie has been a member of the Workscapes family for six (6) years. With Technical Resources, Billie is responsible for product specification, reconfigurations, inventory, standards manuals, presentations, as-built documents and works closely with the Project Management Department. Billie has worked on several notable projects that include Bank of America, University of Miami, Scripps Florida, and Jackson Memorial Hospital. Billie graduated from the Art Institute of Fort Lauderdale with a Bachelor of Science in Interior Design.

PAULA VILLARROEL • TECHNICAL RESOURCES & PROJECT COORDINATOR DIRECT: 305.400.8101 E-MAIL: PVILLARROEL@WORKSCAPES.COM

Paula Villarroel joined Workscapes, Inc., as a Technical Resource and Project Coordinator in January of 2012. She graduated from FIU with a Bachelors in Interior Design and Minor of Hospitality and has two (2) years of experience in the office furniture business. Paula assists the Miami team in the design and management of projects.

TEAM BIOS

SUE PERDOMO â&#x20AC;˘ SENIOR PROJECT MANAGER DIRECT: 954.736.1120 E-MAIL: SPERDOMO@WORKSCAPES.COM

Sue Perdomo is a twenty (22) year veteran of the South Florida Commercial Furniture Industry. She has extensive experience in all aspects of Furniture Operation; Sue is highly experienced in administration, scheduling, installation and Project Management. As a Workscapes Project Manager, Sue is responsible for the successful completion of large scale projects.

Her responsibilities include: Specification verification, Critical Dimensions, Site Inspections, Installation Coordination with client and other trades, Delivery and Installation, Scheduling, Installation Oversight, Punch list walkthrough & Client Sign-Off.

CORPORATE BIOS

ELIZABETH DVORAK • CEO DIRECT: 407.470.1480 E-MAIL: EDVORAK@WORKSCAPES.COM

Elizabeth Dvorak is the Owner and CEO of Workscapes, Inc. She and her husband founded the company in 1998 and have been in the industry over twenty-two (22) years. Elizabeth’s “Family First” philosophy is an integral part of the Workscapes environment. In addition, they continue to focus on building strong, mutually beneficial client relationships, offering a variety of products, and actively engaging in the community. Elizabeth has worked with prestigious clients such as Darden, CNL, HD Supply, NASCAR, and SunTrust Bank.

Elizabeth received the Women Who Mean Business Award in 2005 and was named the Orlando Business Journal’s Business Woman of the Year and Business Owner of the year for 2006. Every year since 2002, Workscapes has been consistently ranked by the Orlando Business Journal among the Top 10 Women Owned Businesses in Central Florida and in 2005 was ranked the #1 Woman Owned Business in Central Florida. Workscapes is listed on the Orlando Business Journal’s Golden 100 List and was named Associate Member of the Year by the National Association of Industrial and Office Properties (NAIOP).

RICHARD DVORAK • VICE PRESIDENT DIRECT: 407.470.1380 E-MAIL: DDVORAK@WORKSCAPES.COM

Dick Dvorak currently serves as Vice President with Workscapes, Inc. and has been with the company since its founding fiftteen (15) years ago. As Vice President, Dick oversees all aspects of Workscapes’ operations. Dick is a graduate of Rollins College with a BA in Business Administration. On the board of the Salvation Army, Leukemia Lymphoma Society, Winter Park Little League, Chamber board of Directors for Orlando, Trustee member of the Fort Lauderdale Chamber, and Rotarian and Paul Harris Fellow.

PROJECT COORDINATION

OUR PROCESS:

ORDER ENTRY/MANUFACTURING/SHIPPING: • Receive client sign-off/purchase order • Verify order • Place order with factory • Receive/review factory acknowledgments • Communicate change orders to factory • Monitor manufacturing status reports

PRE-INSTALLATION: • Verify site conditions & field measurements • Generate installation documents • Monitor building progress/status • Coordinate building access, dock/elevator access • Review security measures • Determine staging area • Finalize labor requirements • Coordinate installation schedule with all trades

DESIGN

Once the sales person has assisted the client in the selection of product, the design team begins their process.

A member of the design team is given floor plans, product details, and parameters for each project they are assigned to.

With this information, a space plan is configured, and product is drawn into the floor plan.

It is the designers job to create a visual representation of the project, and to specify each part and piece that will create a functioning space for the client. Visuals include floor plans, 3D line drawings, and 3D renderings.

INSTALLATION

• Track product from factory to job site • Manage product delivery • File freight damage/short shipments claims • Coordinate installation phasing with other trades • Install panels • Install components • Complete final installation detail and cleaning • Identify punch list items • Owner review and sign-off

WORKSCAPES, INC. 1173 NORTH ORANGE AVE ORLANDO, FL ID 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

PROJECT ADDRESS CONTACT

Task Name

Text1 Duration

Start

Deliver ALL DIRTT Product to 3E

0 days 3W 7 days 3 days

Tue 5/29/12 Tue 5/29/12 Tue 5/29/12 Thu 6/7/12 Wed 5/30/12 Mon 6/4/12

3 days

Mon 6/4/12 Wed 6/6/12

WO12-010/CR#93A DIRTT Installation

Coordinate Electrical/Data

1 day

Furniture Installation

Deliver Furniture, Begin panel install Coordinate Electrical/Data Componentize Workstations/Offices

WO12-012/CR#94A

Knock Down 4 Workstations-Deliver to 3E

DIRTT Installation

Coordinate Electrical/Data

Furniture Installation

Deliver Furniture, Begin panel install Coordinate Electrical/Data Componentize Workstations/Offices

WO12-006/CR#51 DIRTT Installation

Furniture Installation

Deliver Furniture, Begin panel install Coordinate Electrical/Data Componentize Workstations/Offices

Project: Sample Project Schedule Date: Wed 6/20/12

Thu 5/31/12

Resource Names May 27, '12 M WS-PGI WS-PGI

WS-PGI

T 5/29

Jun 3, '12 S M

WS-AOS

Sun 6/3/12 Wed 6/6/12 Mon 6/4/12 Tue 6/12/12

WS-AOS

2 days

Tue 6/12/12 Thu 6/14/12

WS-PGI

2 days

Tue 6/12/12 Thu 6/14/12

WS-AOS

5W 7 days 4 hrs 2 days 1 day 3 days 1 day 1 day 2 days

1 day 1 day 1 day 1 day

Mon 6/4/12 Mon 6/4/12 Thu 6/7/12

Sun 6/3/12 Mon 6/4/12 Mon 6/4/12 Thu 6/7/12 Thu 6/7/12 Thu 6/7/12 Tue 6/5/12

Tue 6/12/12 Tue 6/12/12 Tue 6/12/12 Thu 6/14/12

Thu 6/7/12 Thu 6/7/12 Thu 6/7/12

Wed 6/13/12 Wed 6/13/12 Wed 6/13/12 Thu 6/14/12

Jun 10, '12 S M

TriCity-WirTech

WS-AOS TriCity-WirTech

Mon 6/4/12 Mon 6/4/12 Tue 6/5/12

WS-PGI

WS-AOS TriCity-WirTech WS-AOS

1 day 1 day 2 days

Coordinate Electrical/Data

Thu 5/31/12

Finish

LITTLE WO#006, 010, & 012 May 9, 2012

WS-AOS

WS-PGI

TriCity-WirTech

WS-AOS

WS-AOS TriCity-WirTech WS-AOS

TriCity-WirTech

WS-AOS TriCity-WirTech WS-AOS

Task

Project Summary

Inactive Milestone

Manual Summary Rollup

Deadline

Split

External Tasks

Inactive Summary

Manual Summary

Progress

Milestone

External Milestone

Manual Task

Start-only

Summary

Inactive Task

Duration-only

Finish-only

Page 1

WHY WORKSCAPES

orkscapes is a woman owned business with over eleven years of experience in Florida. We also

serve national and global clients with installations as far as

COMMITMENT

orkscapes guarantees that each of our projects will be completed on time and on budget. Unlike

Hawaii and Ireland. With a focus on the community and

companies that simply imply a guarantee, we actually

the environment, Workscapes contributes to 25 charitable

put it in writing. With multiple sales consultants specializing

organizations annually, and has helped many companies

in specific industry areas and degreed and licensed

achieve LEED certification by providing qualified products.

design professionals, we provide a wealth of experience to handle jobs of any size. Exceptional people, a vast array

QUALITY

e define quality as “Consistently meeting and

of quality products, and a dedication to service after the sale have earned us a 99.5% customer satisfaction rating.

exceeding our customers’ expectations every day.

”We insure this performance through the integrity of the people we employ and the manufacturer partners we represent.

RELATIONSHIPS

e think of ourselves as partners in your success. It’s through the challenges you offer that we define

our organization, mission, and direction for the long term.

e support clients with future needs in a timely, effective manner and continue to educate on

product enhancements, ergonomic information and workplace trends.

hands-on review of product • Showroom conference area available for project meetings off site • Workscapes warehouses located in Fort Lauderdale and Orlando allow for receipt of non-truckload items

VALUE ADDED TEAM INFORMATION: WORKSCAPES CAPABILITIES: • Technical Resource Staff for building coordination and code compliance • Established coordination with architect, mechanical and electrical engineers • Project management services, proven coordination with product inspected at factory, shipping directly to site for minimal handling • Showrooms in Fort Lauderdale and Orlando allow for

as needed

PARTIAL CLIENT LIST

• Corporate Headquarters, Altamonte Springs • 12 year relationship • 150,000 SF

• Corporate Headquarters, Orlando • 13 year relationship • 468,000 SF

• Corporate Headquarters, Atlanta • 8 year relationship • 100,000 SF

• Eglin Airforce Base, FL • 6 year relationship • 8 Buildings on 350 acre site

• Corporate Headquarters, Winter Park, Orlando • 8 year relationship • 120,000 SF

• Corporate Headquarters, Miami • 14 year relationship • 100,000 SF

• Corporate Headquarters, Daytona • 12 year relationship • 180,000 SF

• Corporate Headquarters, Orlando • 14 year relationship • 500,000 SF

• Corporate Headquarters, Vacation Club • 14 year relationship • 170,000 SF

Recreate PMS(from pdf )

• Corporate Headquarters, Orlando • 14 year relationship • 100,000 SF

COMPETITIVE ADVANTAGES

Complete resource Unique solutions Highly educated team Problem solvers Turnkey approach Strong community relationships We can satisfy any budget 95% of our clients are repeat customers Customer Service Support Team assists you with Repairs, Replacements and Warranties Holistic approach to your working environment We have built 4 miles of DIRTT Walls Our Technology options will support your needs Over 100 years of healthcare interiors experience Nationwide provider 50% of our staff have Interior Designer degrees Sustainable and reusable products

FURNITURE | ARCHITECTURAL PRODUCTS

MIAMI | FORT LAUDERDALE | WEST PALM BEACH | JACKSONVILLE |ORLANDO