LATIN AMERICA
GROUP
ANN FOX | 632 S. FEDERAL HWY | FORT LAUDERDALE, FL 33301 AFOX@WORKSCAPES.COM | T 954.467.2686 | F 954.467.8349
W
ith the many participants involved in the typical facility project
(developers, architects, designers, movers, vendors, technology
partners, etc.), we knew that someone needed to bring a little clarity to a very
complex process. And recognizing our industry’s vernacular is unique and often
confusing, we wanted to provide our clients with a tool that we hope will create
a climate of understanding and high expectation.
ELIZABETH DVORAK CEO | President
creating better work environments
team profile LOCAL EXECUTIVES ANN FOX SENIOR CORPORATE ACCOUNTS • Client & Designer Primary Contact • Coordinates Internal Project Team • Interprets project guidelines and intent • 25 years experience CINDY LOISEAU MANAGER of PROJECT COORDINATION • Project and vendor coordinator • Installation coordination • Punch list coordination • 10 years experience ANNA LEITE DIRECTOR OF TECHNICAL RESOURCES • Contact for designers and architects • Implements project guidelines and intent • Specification of furniture & layouts • 12 years experience PAULA VILLARROEL TECHNICAL RESOURCES & PROJECT COORDINATOR • Contact for designers and architects • Implements project guidelines and intent • Specification of furniture & layouts SUE PERDOMO SENIOR PROJECT MANAGEMENT • Specification and field verification • Coordinates Installation Team • 22 years experience
CORPORATE EXECUTIVES ELIZABETH DVORAK CEO • Executive Leadership • 16 years experience RICHARD DVORAK VICE PRESIDENT • Executive Leadership • Oversees and directs all aspects of Workscapes operations • 10 years experience TOM DAVIS GENERAL SALES MANAGER • Oversees sales outreach • 25 years experience
team bios ANN FOX • SENIOR CORPORATE ACCOUNTS DIRECT: 954.736.1162 E-MAIL: AFOX@WORKSCAPES.COM Ann Fox currently serves as a Senior Account Executive for Workscapes South. She has a background in interior design and contract furniture sales in the South Florida Market. Ann’s career started as an Interior Designer for Powers Design Studio in Ft. Lauderdale where she was Assistant Director for the Studio. Since then she has worked as an Account Executive in the contract furniture industry in South Florida for over twenty-five (25) years and has been with Workscapes for the past eleven (11) years. Ann has established furniture standards, generated and confirmed accuracy of furniture specifications documents, met budgeting requirements for major corporate accounts including Greenberg Traurig, Logs Law Firm Nationwide, Holland & Knight, Related Group Motorola Paging Headquarters and Bank Atlantic Headquarters.
CINDY LOISEAU • MANAGER OF PROJECT COORDINATION DIRECT: 954.736.1147 E-MAIL: CLOISEAU@WORKSCAPES.COM Cindy has been a member of the Workscapes family for eight (8) years, and has over fifteen (15) years experience in the Contract Furniture Industry. Cindy graduated from the Wentworth Institute of Technology in Boston with a Bachelor of Science in Interior Design in 1989 and has held positions in Corporate Facilities Planning with Prudential Insurance Company, and as Director of Design for a Knoll Dealer in Massachusetts. In the role of Manager of Project Coordination, Cindy works closely with the internal team to compile all necessary information for the project and produce a clean proposal and order. As well, she provides a point of contact for daily client support in every aspect of the project including project tracking, additional quotes, order inquiries & service orders.
ANNA LEITE • DIRECTOR OF TECHNICAL RESOURCES DIRECT: 954.736.1148 E-MAIL: ALEITE@WORKSCAPES.COM Anna has been a member of the Workscapes family for over six (6) years, and has over twelve (12) years of design experience. In the role of Director of Technical Resources, Anna is responsible for overseeing the inhouse technical resources department in our Fort Lauderdale office. Anna’s responsibilities include product specification, reconfigurations, inventory, standards manuals, presentations and as-built documents. Anna has worked with many high profile clients like Architectonica, Citibank, Bank of America, Totalbank, Scripps Florida, Jackson Memorial Hospital, Florida International University and GL Homes. Anna graduated from the Art Institute of Fort Lauderdale with a Bachelor of Science in Interior Design.
team bios PAULA VILLARROEL • TECHNICAL RESOURCES & PROJECT COORDINATOR DIRECT: 305.400.8101 E-MAIL: PVILLARROEL@WORKSCAPES.COM Paula Villarroel joined Workscapes, Inc., as a Technical Resource and Project Coordinator. She graduated from FIU with a Bachelors in Interior Design and Minor of Hospitality. Puala assists in the design and management of projects.
SUE PERDOMO • SENIOR PROJECT MANAGER DIRECT: 954.736.1120 E-MAIL: SPERDOMO@WORKSCAPES.COM Sue Perdomo is a twenty (22) year veteran of the South Florida Commercial Furniture Industry. She has extensive experience in all aspects of Furniture Operation; Sue is highly experienced in administration, scheduling, installation and Project Management. As a Workscapes Project Manager, Sue is responsible for the successful completion of large scale projects. Her responsibilities include: Specification verification, Critical Dimensions, Site Inspections, Installation Coordination with client and other trades, Delivery and Installation, Scheduling, Installation Oversight, Punch list walkthrough & Client Sign-Off.
corporate bios ELIZABETH DVORAK • CEO DIRECT: 407.470.1480 E-MAIL: EDVORAK@WORKSCAPES.COM Elizabeth Dvorak is the Owner and CEO of Workscapes, Inc. She and her husband founded the company in 1998 and have been in the industry over twenty-one (21) years. Elizabeth’s “Family First” philosophy is an integral part of the Workscapes environment. In addition, they continue to focus on building strong, mutually beneficial client relationships, offering a variety of products, and actively engaging in the community. Elizabeth has worked with prestigious clients such as Darden, CNL, HD Supply, NASCAR, and SunTrust Bank. Elizabeth received the Women Who Mean Business Award in 2005 and was named the Orlando Business Journal’s Business Woman of the Year and Business Owner of the year for 2006. Every year since 2002, Workscapes has been consistently ranked by the Orlando Business Journal among the Top 10 Women Owned Businesses in Central Florida and in 2005 was ranked the #1 Woman Owned Business in Central Florida. Workscapes is listed on the Orlando Business Journal’s Golden 100 List and was named Associate Member of the Year by the National Association of Industrial and Office Properties (NAIOP).
RICHARD DVORAK • VICE PRESIDENT DIRECT: 407.470.1380 E-MAIL: DDVORAK@WORKSCAPES.COM Dick Dvorak currently serves as Vice President with Workscapes, Inc. and has been with the company for fourteen (14) years ago. As Vice President, Dick oversees all aspects of Workscapes’ operations. Dick is a graduate of Rollins College with a BA in Business Administration. On the board of the Winter Park Little League, Chamber board of Directors for Orlando, Trustee member of the Fort Lauderdale Chamber, and Rotarian and Paul Harris Fellow.
TOM DAVIS • GENERAL SALES MANAGER DIRECT: 407.470.1483 E-MAIL: TDAVIS@WORKSCAPES.COM Tom Davis serves as General Sales Manager with Workscapes, Inc. and is responsible for Sales Outreach. Tom is a graduate of the Ohio State University. With an architectural background and a B.S. in industrial design. A 25 year veteran of the office furniture industry, Tom has experience in all facets of dealer distribution.
project coordination PROJECT COORDINATION PHASE I
The Workscapes team will work closely with our clients to meet desired goals. We believe in partnering with our clients. To do so, effectively, we rely on open communication between all partners.
PROGRAMMING: • • • • • • •
Review project criteria Establish preliminary budgets Establish schedules and timelines Conduct on-site interviews Conduct task and adjacency studies Inventory existing furniture & equipment Verify site conditions
SPACE PLANNING & SPECIFICATION: • • • • • • • • •
Develop typical layouts Submit preliminary plans to owner Analyze product needs Generate furniture specifications Generate floor plans Select fabrics & finishes Submit floor plans and product solutions Complete floor plan revisions Generate bill of materials
ORDER DEVELOPMENT: • • • • •
Complete product selection Obtain floor plan approval - “sign-offs” Generate final bill of materials Submit proposal to owner Review purchase options
project coordination PROJECT COORDINATION PHASE II ORDER ENTRY/MANUFACTURING/SHIPPING: • • • • • •
Receive client sign-off/purchase order Verify order Place order with factory Receive/review factory acknowledgments Communicate change orders to factory Monitor manufacturing status reports
PRE-INSTALLATION: • • • • • • • •
Verify site conditions & field measurements Generate installation documents Monitor building progress/status Coordinate building access, dock/elevator access Review security measures Determine staging area Finalize labor requirements Coordinate installation schedule with all trades
INSTALLATION: • • • • • • • • •
Track product from factory to job site Manage product delivery File freight damage/short shipments claims Coordinate installation phasing with other trades Install panels Install components Complete final installation detail and cleaning Identify punch list items Owner review and sign-off
project coordination PROJECT COORDINATION PHASE III POST-INSTALLATION:
• Submit as-installed drawings • Provide Project Specification Manual including finish, fabrics, maintenance instructions warranty and contact directory for future needs
WORKSCAPES:
• Support client with future needs in a timely, effective manner • Continue to educate on product enhancements, ergonomic information and workplace trends
VALUE ADDED TEAM INFORMATION: WORKSCAPES CAPABILITIES:
• Technical Resource Staff for building coordination and code compliance • Established coordination with architect, mechanical and electrical engineers • Project management services, proven coordination with product inspected at factory, shipping directly to site for minimal handling • Showrooms in Miami, Ft. Lauderdale and Orlando allow for hands-on review of product by International Air Transport Association and team • Showroom conference area available for project meetings off site • Workscapes warehouses located in Ft. Lauderdale and Orlando allow for receipt of non-truckload items as needed
INSTALLATION TEAM: • • • •
All lead Project Managers are Workscapes employees and are certified Resumes of installers are on file at Workscapes Corporate Headquarters in Orlando Dedicated staff and resources to accomplish a successful and timely installation Proven track record for projects with minimum punch list
project management P
re-Planning an installation is a critical activity which requires the project
manager to consider building security issues, elevator use and availability, available receiving and staging areas, man hours to complete on-time, location of power and data feeds, timing with other trades and many other issues. All these factors must be considered and are factored into our installation cost. Whether shown as a line item or hidden in the price of the furniture, the installation cost is there somewhere.
J
ob Site Conditions are usually the responsibility of your general contractor.
If the project falls behind schedule it is the GC’s job to get things back on track. The painters can’t come in before the dry wall crews and the dry wall crews can’t begin before the framing is complete, and so on. Any delay on any phase of a project pushes back all the work to be completed.
installation W
orkscapes recognizes the need for quality installation services. That’s why we are proud to provide our clients with installation personnel that are employees certified by Workscapes. We can control the quality
of the individual from attitude to knowledge and skill. From this foundation of quality personnel we add proven processes that guarantee an excellent finished installation.
S B
upervisor is the designated on-site leader for all furniture installation personnel. He is responsible for building and laying out the furniture as graphically depicted on the installation drawing.
uild as Drawn is a term used to describe the finished work of the installation crew. All price quotations were based on the number of hours to build and layout the furniture as shown on the installation drawing.
C
hange Orders are required to do any work not in the original scope of the installation quotation. This could be additional work not part of the original work order or a request to change the build as drawn
specification to some other variation. Generally, all changes to the scope of work are billable at the time and materials rate. Completion of change order work is based on crew availability and may require rescheduling.
P
ower and Data work is not completed by furniture installation personnel. This is due to code restrictions and the need for certifiable data connections. It is the customer’s responsibility to order this work from
independent contractors.
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