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w o r kin g en vir o n m e n t s
Nemours and StanleyBeaman&Sears creating the perfect office environment
MIAMI | FORT LAUDERDALE | WEST PALM BEACH | JACKSONVILLE | ORLANDO
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w o r kin g en vir o n m e n t s
ith the many participants involved in the typical facility project (developers, architects, designers, movers,
vendors, technology partners, etc.), we knew that someone needed to bring a little clarity to a very complex process. And recognizing our industry’s venacular is unique and often confusing, we wanted to provide our clients with a tool that we hope will create a climate of understanding and high ELIZABETH DVORAK CEO | President
expectation.
in the KNOW creating the perfect office environment
team profile LOCAL EXECUTIVES
CORPORATE EXECUTIVES
CHRISTIE HILL SALES PERSON • Primary Contact • Coordinates Internal Project Team • Interprets project guidelines and intent • 20 years experience
ELIZABETH DVORAK CEO • Executive Leadership • 20 years experience
BRITTANY CAGLE PROJECT COORDINATOR • Project and vendor coordinator • Installation coordination • Punch list coordination • 10 years experience BARBARA BALDASSANO SENIOR PROJECT MANAGER • Programming • Space planning-over one million sq ft, • Finish and materials selections • Furniture specifications • Project administration • Construction coordination • Almost 20 years experience
RICHARD DVORAK VICE PRESIDENT • Executive Leadership • Oversees and directs all aspects of Workscapes operations • 13 years experience TOM DAVIS GENERAL SALES MANAGER • Oversees sales outreach • 25 years experience
OSCAR FLORES PROJECT MANAGEMENT • Specification and field verification • Coordinates Installation Team • 22 years experience EDGAR RUIZ PRODUCT TECHNICAL RESOURCE • Contact for designers and architects • Implements project guidelines and intent • Specification of furniture & layouts • 12 years experience IRIS LEDESMA SR. TECHNICAL RESOURCES • Specification of furniture & layouts • 5 years experience TAYLOR TECHNICAL RESOURCES • Specification of furniture & DIRTT • 2 years experience business • healthcare • education • government www.workscapes.com
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team bios CHRISTIE HILL • SALES PERSON DIRECT: 407.470.1367 E-MAIL: CHILL@WORKSCAPES.COM Christie Hill is the Market President for Orlando at Workscapes, Inc. Christie joined the Workscapes team in 1999. Her professional experience includes over 16 years in the fields of interior design and corporate sales. She is a graduate of Rollins College where she earned a B.A. Degree in Organizational Communication. Since then she has worked as an Account Executive in the contract furniture industry in Orlando for twelve (12) years with Workscapes. Christie has established furniture standards, generated and confirmed accuracy of furniture specifications documents, met budgeting requirements for major corporate accounts.
BRITTANY CAGLE • PROJECT COORDINATOR DIRECT: 407-470-1478 E-MAIL: BCAGLE@WORKSCAPES.COM Brittany has been working in the interior design and construction industry since 2003. After receiving her Bachelor of Science degree in Interior design from Florida State University, she went to work for an International Design/Build Construction Company in Jacksonville, Florida. While honing her skills working on a vast variety of projects, including several LEED Gold projects and North Florida’s first LEED Platinum Home, Brittany was a member of the company’s environmental stewardship. An active member of IIDA the USGBC. Brittany is currently a Project Manager for Workscapes, Inc.
BARBARA BALDASSANO • SENIOR PROJECT MANAGER DIRECT: 407-470-1476 E-MAIL: BBALDASSANO@WORKSCAPES.COM Barb’s responsibilities include project coordination between the Client and the Workscapes team acting as the liaison between all Workscapes disciplines including Sales, Design, Procurement and Operations to ensure projects meet the Client’s criteria, deadline and budget. Barb is a goal oriented individual with strong organizational capabilities. Ms. Baldassano brings to the Workscapes team almost 20 years of professional experience in the NYC interiors field as designer and project manager. Her experience includes managing all phases of corporate interiors projects. Talents include programming, space planning-over one million sq ft, finish and materials selections, furniture specifications, project administration and construction coordination. Some of Barb’s former Clients include JP Morgan Chase, Merrill Lynch, Polo Ralph Lauren, The Greater NY Hospital Association, Goldman Sachs and Bowne and Co. Barb earned a Bachelors of Fine Arts Degree at the New York Institute of Technology and an Associates Degree in Interior Design at the Colorado Art Institute.
business • healthcare • education • government www.workscapes.com
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team bios EDGAR RUIZ • DIRECTOR OF TECHNICAL RESOURCES DIRECT: 407.470.1364 E-MAIL: ERUIZ@WORKSCAPES.COM Edgar Ruiz has been specifying office furniture for the past 12 years in New York City, handling projects on large accounts such as, Bank of America, United Nations Head Quarters, and UBS. He has experience in product training. Edgar has a Bachelor degree in Architecture. His responsibilities include product specification, reconfigurations, inventory, standards manuals, presentations and as-built documents.
IRIS LEDESMA • TECHNICAL RESOURCES DIRECT: 407-470-1382 E-MAIL: ILEDESMA@WORKSCAPES.COM Iris has been a member of the Workscapes family for two (2) years. With Technical Resources, Iris is responsible for product specification, reconfigurations, inventory, standards manuals, presentations, as-built documents and works closely with the Project Management Department. Iris has worked on several notable projects that include VA, Full Sail and Siemans. Iris graduated from the Rhode Island School of Design with a Masters in Architecture.
business • healthcare • education • government www.workscapes.com
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corporate bios ELIZABETH DVORAK • CEO DIRECT: 407.470.1480 E-MAIL: EDVORAK@WORKSCAPES.COM Elizabeth Dvorak is the Owner and CEO of Workscapes, Inc. She and her husband founded the company in 1998 and have been in the industry over twenty (20) years. Elizabeth’s “Family First” philosophy is an integral part of the Workscapes environment. In addition, they continue to focus on building strong, mutually beneficial client relationships, offering a variety of products, and actively engaging in the community. Elizabeth has worked with prestigious clients such as Darden, CNL, HD Supply, NASCAR, and SunTrust Bank. Elizabeth received the Women Who Mean Business Award in 2005 and was named the Orlando Business Journal’s Business Woman of the Year and Business Owner of the year for 2006. Every year since 2002, Workscapes has been consistently ranked by the Orlando Business Journal among the Top 10 Women Owned Businesses in Central Florida and in 2005 was ranked the #1 Woman Owned Business in Central Florida. Workscapes is listed on the Orlando Business Journal’s Golden 100 List and was named Associate Member of the Year by the National Association of Industrial and Office Properties (NAIOP).
RICHARD DVORAK • VICE PRESIDENT DIRECT: 407.470.1380 E-MAIL: DDVORAK@WORKSCAPES.COM Dick Dvorak currently serves as Vice President with Workscapes, Inc. and has been with the company since its founding thirteen (13) years ago. As Vice President, Dick oversees all aspects of Workscapes’ operations. Dick is a graduate of Rollins College with a BA in Business Administration. On the board of the Salvation Army, Leukemia Lymphoma Society, Winter Park Little League, Chamber board of Directors for Orlando, Trustee member of the Fort Lauderdale Chamber, and Rotarian and Paul Harris Fellow.
TOM DAVIS • GENERAL SALES MANAGER DIRECT: 407.470.1483 E-MAIL: TDAVIS@WORKSCAPES.COM Tom Davis serves as General Sales Manager with Workscapes, Inc. and is responsible for Sales Outreach. Tom is a graduate of the Ohio State University. With an architectural background and a B.S. in industrial design. A 25 year veteran of the office furniture industry, Tom has experience in all facets of dealer distribution.
business • healthcare • education • government www.workscapes.com
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project coordination PROJECT COORDINATION PHASE I
Workscapes partners with Nemours and StanleyBeaman&Sears throughout the programming, space planning, specification and order process.
PROGRAMMING: • • • • • • •
Review project criteria Establish preliminary budgets Establish schedules and timelines Conduct on-site interviews Conduct task and adjacency studies Inventory existing furniture & equipment Verify site conditions
SPACE PLANNING & SPECIFICATION: • • • • • • • • •
Develop typical layouts Submit preliminary plans to owner Analyze product needs Generate furniture specifications Generate floor plans Select fabrics & finishes Submit floor plans and product solutions Complete floor plan revisions Generate bill of materials
ORDER DEVELOPMENT: • • • • •
Complete product selection Obtain floor plan approval - “sign-offs” Generate final bill of materials Submit proposal to owner Review purchase options
business • healthcare • education • government www.workscapes.com
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project coordination PROJECT COORDINATION PHASE II ORDER ENTRY/MANUFACTURING/SHIPPING: • • • • • •
Receive client sign-off/purchase order Verify order Place order with factory Receive/review factory acknowledgments Communicate change orders to factory Monitor manufacturing status reports
PRE-INSTALLATION: • • • • • • • •
Verify site conditions & field measurements Generate installation documents Monitor building progress/status Coordinate building access, dock/elevator access Review security measures Determine staging area Finalize labor requirements Coordinate installation schedule with all trades
INSTALLATION: • • • • • • • • •
Track product from factory to job site Manage product delivery File freight damage/short shipments claims Coordinate installation phasing with other trades Install panels Install components Complete final installation detail and cleaning Identify punch list items Owner review and sign-off
business • healthcare • education • government www.workscapes.com
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project coordination PROJECT COORDINATION PHASE III POST-INSTALLATION:
• Submit as-installed drawings • Provide Project Specification Manual including finish, fabrics, maintenance instructions warranty and contact directory for future needs
WORKSCAPES:
• Support client with future needs in a timely, effective manner • Continue to educate on product enhancements, ergonomic information and workplace trends
VALUE ADDED TEAM INFORMATION: WORKSCAPES CAPABILITIES:
• Technical Resource Staff for building coordination and code compliance • Established coordination with architect, mechanical and electrical engineers • Project management services, proven coordination with product inspected at factory, shipping directly to site for minimal handling • Showrooms in Miami, Ft. Lauderdale and Orlando allow for hands-on review of product by International Air Transport Association and team • Showroom conference area available for project meetings off site • Workscapes warehouses located in Ft. Lauderdale and Orlando allow for receipt of nontruckload items as needed
INSTALLATION TEAM: • • • •
All lead Project Managers are Workscapes employees and are certified Resumes of installers are on file at Workscapes Corporate Headquarters in Orlando Dedicated staff and resources to accomplish a successful and timely installation Proven track record for projects with minimum punch list
business • healthcare • education • government www.workscapes.com
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project management
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re-Planning an installation is a critical activity which requires the project manager to consider building security issues, elevator use and availability, available receiving and staging areas,
man hours to complete on-time, location of power and data feeds, timing with other trades and many other issues. All these factors must be considered and are factored into our installation cost. Whether shown as a line item or hidden in the price of the furniture, the installation cost is there somewhere.
J
ob Site Conditions are usually the responsibility of your general
contractor. If the project falls behind schedule it is the GC’s job to get things back on track. The painters can’t come in before the dry wall crews and the dry wall crews can’t begin before the framing is complete, and so on. Any delay on any phase of a project pushes back all the work to be completed.
installation W
orkscapes recognizes the need for quality installation services. That’s why we are proud to provide our clients with installation personnel that are employees certified by Workscapes. We can control the quality of the individual from attitude to knowledge and skill. From this foundation of quality personnel we add proven processes that guarantee an excellent finished installation.
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upervisor is the designated on-site leader for all furniture installation personnel. He is responsible for building and laying out the furniture as graphically depicted on the installation drawing.
uild as Drawn is a term used to describe the finished work of the installation crew. All price quotations were based on the number of hours to build and layout the furniture as shown on the installation drawing.
C
hange Orders are required to do any work not in the original scope of the installation quotation. This could be additional work not part of the original work order or a request to change the build as drawn specification to some other variation. Generally, all changes to the scope of work are billable at the time and materials rate. Completion of change order work is based on crew availability and may require rescheduling.
manufacturer’s warranty summary MANUFACTURER'S WARRANTY SUMMARY MANUFACTURER AFC Allemuir Andreau World Arconus B & B Italia Bernhardt Brandrud (Nemschoff) Bright Cape Contract CBF David Edward Egan Visual Design Within Reach Ekitta Enwork Forms & Surfaces Greenplay Gressco HBF Hightower Humanscale ICF Janus Et Cie Krug Landscape Forms Mayline Moroso Nessen Nienkamper (ICF) Nucraft Peter Pepper Segis Sandler Sit On It Source TMC Tundra/Koala Wieland
WARRANTY
LENGTH
Y
12 MONTHS 5 YEARS will provide at time of order 2 YEARS 5 YEARS LIMITED LIFETIME 2 YEARS
Y Y Y Y Y Y Y Y
LIMITED LIFETIME 4 YEARS 5 YEARS
Y Y
1 YEAR 10 YEARS
Y Y Y Y Y Y Y Y Y
1 YEAR 5 YEARS 3 YEARS 10 YEARS 5 YEARS 1 YEAR LIMITED LIFETIME 3 YEARS 5 YR/10 YR/LIMITED LIFETIME
Y Y Y Y Y Y
5 YEARS 10 YEARS 3 YEARS 5 YEARS 2 YEARS 5 YR/LIMITED LIFETIME 3 YR/5 YR/LIMITED LIFETIME 2 YEARS 5 YEARS 10 YEARS
Y Y Y
business • healthcare • education • government www.workscapes.com
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references Florida Hospital Memorial Medical Center, Ormond Beach Gary Carter (now with Flagler Hospital) T. 386.586.4533 Central Texas Medical Center Donna Townsend T. 512.753.3794 Darden Restaurants Headquarters James Lawrence T. 407.245.5386 NASCAR International Motorsports Center Doug Bolas T. 386.947.6601 Holland & Knight David Ellis T. 813.769.4321 Greenberg Traurig Richard Giusto T. 305.579.0559 business • healthcare • education • government www.workscapes.com
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w o r kin g en vir o n m e n t s
FURNITURE | ARCHITECTURAL PRODUCTS
MIAMI | FORT LAUDERDALE | WEST PALM BEACH | JACKSONVILLE | ORLANDO