• Innovative formulas and delivery systems to achieve the best results
• Unique international commission system where the sales stay with the spa
• High-quality clean ingredients
• Science-backed epigenetics, probiotics and vegan collagens
• Craith Lab Academy with top-tier trainings to hone expertise
Aremarkable story invented in Belgium that not only focusses on creating highquality, effective products and treatments but also the success of their partners. Their international commission system that was created to benefit there partners is the best-kept secret to growth and success.
Craith Lab is an award-winning epigenetic clean skincare brand. With more than 300 worldwide partnerships with beauty salons, hotels and spas they want to make healthy and strong skin possible for everyone. Made in Germany and invented in Belgium, they offer a bespoke menu of resultdriven facial treatments and at-home products. They only include ingredients of the highest qualities and combine them with the best delivery systems
to enhance the effectiveness of their formulas. They are a leading force when it comes to vegan ingredients, introducing powerful vegan type I and III collagens. Luxury feel packaging reflects what they stand for: quality products that not only look good but use an airless pump system so there is no product left behind in the bottle. By promoting the skin’s overall healthy using epigenetics, probiotics and vegan collagens, they are able to treat the underlying skin concern rather than merely addressing the symptoms. Prioritizing expertise, they offer their partners top-tier training through the Craith Lab Academy to achieve the best results.
“At Craith Lab, we go beyond results-driven treatments. We promote a holistic approach to
skincare that includes lifestyle factors such as diet, hydration and overall wellness and changing the way our skin ages forever,” says CEO Peter Smeets. “With Craith Lab we wanted to focus on healthier skin, but also growing the success of our partners. We created an international commission system in which we make it possible for hotels and spas to connect with their client during their visit, but continue this connection when they go back home. This way they can maintain the profit of the connection they have built.”
Discover more about their story, treatments and unique strategy on craithlab.com.
BRANDON LOURENS Chief Executive Officer
We extend our heartfelt congratulations to all of this year’s outstanding award winners. Your exceptional talent and dedication have set new standards in the luxury hospitality industry, and it is an honor to recognize your remarkable achievements.
Reflecting on the past year, 2024 has been a period of significant growth and innovation within our industry. Healthy competition and an unwavering commitment to excellence have driven us to new heights, further enhancing the level of service and quality that define luxury hospitality.
In response to increasing demand and growing global interest in celebrating the best of luxury hospitality, we are proud to be hosting two events for our 18th annual gala celebration –
at AYANA BALI in Indonesia and GALGORM in Northern Ireland. This expansion marks an important milestone, allowing us to honor exceptional contributions across different regions and venues.
Looking to the future, we are excited to continue this momentum as we continue to source and provide desirable destinations to host our events, ensuring that excellence in luxury hospitality is celebrated consistently and inclusively worldwide.
We extend our sincere gratitude to all attendees for joining us at these prestigious events. Our deepest appreciation goes to everyone whose efforts have made these gatherings possible. Here’s to a year of continued excellence and enduring success.
s i n g a p o r e b r i d e s . c o m
PEROLD Managing Director
Welcome to our annual awards ceremony. To all our winners, congratulations on this fantastic achievement!
We are excited to host two events this year, providing our participants with a choice of destination and ensuring that all our clients have the opportunity to attend. Additionally, offering two venues allows our clients the option of a shorter flight.
The World Luxury Awards will continue to provide you with high-quality marketing materials to give you a competitive edge and showcase your property in the best possible light. We successfully launched our new look website with a few added features and online profile improvements; more than 700,000 votes
were cast in the voting season on the new platform this year.
We are pleased to introduce a new award exclusively for properties that have entered their hotel, spa, and restaurant. The Hospitality Excellence Award, as it will be called, will be presented for the first time this year, and we are confident it will become a highly soughtafter accolade.
To all our sponsors and specifically France 24, thank you so much for the support that you have given us for so many years. A huge thank you to AYANA Bali, Indonesia and Galgorm, Northern Ireland, for hosting our Gala ceremonies, without you these events would not be possible.
The idea was ignited when respected hotelier, Brandon Lourens, wanted to enter some of the hotels in his hotel management portfolio in an awards program but could not find a luxury awards program which operated in the hotel sector. The idea was brainstormed with his management team and the company was founded.
With its original head-office in Stellenbosch, South Africa, the company proved to fill a void for a bespoke luxury hotel awards company which brought distinction to that segment of the market.
inSPArations, a monthly spa magazine featuring all spa participants was launched.
A new updated website is launched with a modern fresh streamlined design.
Two Gala Ceremonies are hosted at Ayana Resort Bali, Indonesia, and Galgorm, Northern Ireland.
The Hospitality Excellence Award is launched.
SURGICALLY-PRECISE SKINCARE & SPA TREATMENTS FOR INSTANTLY
Founded by globally-renowned Plastic and Reconstructive surgeon Dr Yannis Alexandrides
The 1st Annual World Luxury Hotel Awards Gala Ceremony LANZERAC HOTEL, STELLENBOSCH, SOUTH AFRICA
The 2nd Annual World Luxury Hotel Awards Gala Ceremony LANZERAC HOTEL, STELLENBOSCH, SOUTH AFRICA
The 3rd Annual World Luxury Hotel Awards Gala Ceremony LEBUA AT STATE TOWER, BANGKOK, THAILAND
The 4th Annual World Luxury Hotel Awards Gala Ceremony DUSIT THANI HUA HIN, THAILAND
The 5th Annual World Luxury Hotel Awards Gala Ceremony REGENT ESPLANADE ZAGREB HOTEL, CROATIA
The 6th Annual World Luxury Hotel Awards Gala Ceremony PAN PACIFIC HOTEL, KUALA LUMPUR, MALAYSIA
The 7th Annual World Luxury Hotel Awards Gala Ceremony INDIGO PEARL RESORT, PHUKET, THAILAND
The 8th Annual World Luxury Hotel Awards Gala Ceremony THE BAY HOTEL, CAMPS BAY, SOUTH AFRICA
The 9th Annual World Luxury Hotel Awards Gala Ceremony HARBOUR GRAND, HONG KONG
The 10th Annual World Luxury Hotel Awards Gala Ceremony THE ST. REGIS, DOHA, QATAR
The 1st Annual World Luxury Spa & Restaurant Awards Gala Ceremony GRAND HOTEL KRONENHOF, PONTRESINA, SWITZERLAND
The 11th Annual World Luxury Hotel Awards Gala Ceremony KULM HOTEL ST. MORITZ, SWITZERLAND
The 2nd Annual World Luxury Spa & Restaurant Awards Gala Ceremony JW MARRIOTT HOTEL HANOI, VIETNAM
The 12th Annual World Luxury Hotel Awards Gala Ceremony AYANA RESORT AND SPA, BALI, INDONESIA
The 3rd Annual World Luxury Spa & Restaurant Awards Gala Ceremony GALGORM, UNITED KINGDOM
The 13th Annual World Luxury Hotel Awards Gala Ceremony ARCTIC TREEHOUSE HOTEL, FINLAND
The 4th Annual World Luxury Spa & Restaurant Awards Gala Ceremony THE STATE HERMITAGE MUSEUM OFFICIAL HOTEL, SAINT PETERSBURG, RUSSIA
The 15th Annual World Luxury Awards Gala Ceremony TROU AUX BICHES BEACHCOMBER GOLF RESORT & SPA, MAURITIUS
The 16th Annual World Luxury Awards Gala Ceremony SWANDOR HOTELS & RESORTS, TOPKAPI PALACE, TURKEY
The 17th Annual World Luxury Awards Gala Ceremony GRAND HYATT ATHENS, GREECE
The 18th Annual World Luxury Awards Gala Ceremony AYANA RESORT BALI, INDONESIA GALGORM, NORTHERN IRELAND
WORLD LUXURY HOTEL AWARDS — GLOBAL HOTEL OF THE YEAR WINNERS
2007: Canouan Resort at Carenage Bay, The Grenadines
2008: lebua at State Tower, Bangkok, Thailand
2009: Emirates Palace Abu Dhabi, United Arab Emirates
2010: SwissÔtel The Stamford, Singapore
2011: The Ritz-Carlton, Hong Kong
2012: Harbour Grand, Hong Kong
2013: Coco Privé Kuda Hithi Island, Maldives
2014: Atlantis, The Palm Dubai, United Arab Emirates
2015: HÔtel Plaza Athénée, France
2016: Armani Hotel Dubai, United Arab Emirates
2017: Jumeirah Vittaveli, Maldives
2018: Gaia Retreat & Spa, Australia
2019: Mandarin Oriental, Bodrum, Turkey
2020: The Apurva Kempinski Bali, Indonesia
2021: Shangri-La Paris, France
2022: Fairmont Le Château Frontenac, Canada
2023: Phulay Bay, a Ritz-Carlton Reserve, Thailand
2024: The Ritz Hotel, London, United Kingdom
WORLD LUXURY SPA AWARDS — GLOBAL SPA OF THE YEAR WINNERS
2011: K Spa at The K Club, Ireland
2012: Spa Le Bristol by La Prairie, France
2013: The Spa at Address Dubai Mall, United Arab Emirates
2014: Ayurveda Parkschlӧsschen, Germany
2015: Gwinganna Lifestyle Retreat, Australia
2016: The Woodland Spa, United Kingdom
2017: HARNN Heritage Spa at InterContinental Danang
Sun Peninsula Resort, Vietnam
2018: Este Fitness & Spa, Bulgaria
2019: Bio-Spa Victoria, Spain
2020: Stobo Castle Health Spa, United Kingdom
2021: Spa Royal Mansour, Morocco
2022: AWAY Spa W Verbier, Switzerland
2023: Spirit Hotel Thermal Spa, Hungary
2024: The Spa at Carden, United Kindom
WORLD LUXURY RESTAURANT AWARDS — GLOBAL RESTAURANT OF THE YEAR WINNERS
2016: JAHN at Conrad Koh Samui, Thailand
2017: Ithaa Undersea Restaurant, Maldives
2018: Le Grand Restaurant, France
2019: Gåte Restaurant, South Africa
2020: ESCĀ Cairo, Egypt
2021: Ocean Restaurant, Portugal
2022: M.B, Spain
2023: Le Pavillion, Germany
2024: JAAN by Kirk Westaway, Singapore
WORLD LUXURY TRAVEL AWARDS — GLOBAL TRAVEL ESTABLISHMENT OF THE YEAR WINNERS
2021: The State Hermitage Museum, Russia
2022: Princess Cruises, United States of America
2023: Australia Zoo, Australia
2024: The Red Sea, Saudi Arabia
galgorm, northern ireland
FRIDAY 18TH OCTOBER
FUNTASTIC FRIDAY NIGHT TOUR
5:00 PM
5:45 PM
8:00 PM
8:25 PM 9:30 PM
5:00 PM
6:00 PM
7:15 PM 10:30 PM
Depart Galgorm by bus as Mark Rogers tells stories and sets the scene
Private Guided tour of Titanic Belfast with glass of Prosecco
Depart Titanic Belfast for McConnell’s Distillery
Welcome drink & light supper with traditional music
Tour & Tasting or Cocktail Masterclass
Return to Galgorm
SATURDAY 19TH OCTOBER
Welcome Drinks with Canapés and Guest Check-in
Awards Proceedings Commence
After Party at McKendry’s Irish Pub
Ewings Smoked Salmon, Treacle & Guiness Wheaten
Galgorm Black Pudding Sausage Roll
Newtownards Young Buck Shortbread
Gluten Free/Dairy Free/Nut Free/Halal/Vegan
Mixed Seed Crackers, Hearty Growers Mushrooms, Dried Shitake
Carnbrooke’s Sweet Cured Ham Hock, Late Season Tomatoes, Potato Bread
Gluten Free/Dairy Free/Nut Free/Halal/Vegan
Late Season County Down Tomatoes, Potato Salad, Scallions
Baked East Coast Scallop, Scallop Roe Butter, Crispy Seaweed
Gluten Free/Dairy Free/Nut Free/Halal
Baked Irish Sea Cod, Broighter Gold Rapeseed Oil, Crispy Seaweed
Vegan/Vegetarian
Baked Carrots, Broighter Gold Rapeseed Oil, Crispy Seaweed
Flax Fed County Tyrone Beef, Peppercorns, Salt Baked Swede, Onion & Chive served with Smoked Champ Potato
Gluten Free/Dairy Free/Nut Free/Halal
County Tyrone Beef, Peppercorns, Baked Swede, Onion & Chive
Vegan/Vegetarian
County Antrim Beetroot, Peppercorns, Swede, Onion & Chive
Armagh Apple, Farm View Vanilla Cream, Blackberry Granola, Honeycomb
Gluten Free/Dairy Free/Nut Free/Halal
Armagh Apple, Blackberry Granola, Honeycomb
Vegan/Vegetarian
Armagh Apple, Blackberry Granola, Sugar Brittle
Jammy Joey Fifteens
Fudge
Gluten Free/Dairy Free/Nut Free/Halal/Vegan Selection of Galgorm Sweet Fruit Tarts
As Northern Ireland’s premium corporate entertainment production company, Peter Corry has been delivering one of a kind shows for over 15 years. With a talent pool drawn from the very best of Northern Ireland’s artists and creatives, tonight you will experience a truly unforgettable performance.
Opening the show is the majestic Ian McElhinney, a Northern Irish actor and director, who has appeared in many notable performances in a career spanning more than forty years. You will recognize him for his roles in some of NI’s most renowned TV masterpieces, Games of Thrones and Derry Girls.
During the course of the night you will be taken on a musical journey, experiencing the distinct sounds and visuals of traditional Irish instruments and world class dancers, including the unique roaming Irish harp.
Join us as we honor the Giant Spirit of our unrivalled musical heritage, celebrate our most globally recognized musical exports and then introduce our next generation with the young voices of Belfast School of Performing Arts.
Galgorm is Northern Ireland’s preeminent luxury Resort and Spa, situated amidst 450 acres of lush parkland with the spectacular River Maine flowing through the estate. Located in the heart of Northern Ireland, close to Belfast and the breathtaking scenery of the North Coast, Galgorm offers the perfect base from which to explore renowned scenic attractions including two
UNESCO World Heritage sites located within 30 minutes of the Resort; The Giants Causeway and the village of Gracehill, recognised in 2024 as Northern Ireland’s first UNESCO Cultural World Heritage site.
The Resort was opened in 1991 by brothers Nicholas and Paul Hill. Their vision to create a world class destination in their home of
Northern Ireland has driven the continued expansion of Galgorm, from a 24 bedroom guesthouse to the extensive Resort it is today. Home to 125 guestrooms and a range of unique and inspiring lodging accommodation including Forest Dens, Shepherd’s Huts and grand Residences, guests are offered an exceptional choice of accommodation.
Culinary excellence is at the core of Galgorm. The Resort boasts a variety of dining options, from AA rosette restaurants that celebrate local produce to more casual settings perfect for a relaxed meal. Each restaurant promises a culinary journey that will delight your senses, with menus crafted by renowned chefs who bring creativity and passion to every dish.
For golf enthusiasts, Galgorm offers an exceptional golfing experience on its championship course, set against the backdrop of Northern Ireland’s breathtaking landscapes. Whether you're a seasoned golfer or a beginner, the course provides both challenge and enjoyment, complemented by the outstanding service and facilities that Galgorm is known for.
Over £60 million has been invested over the past 15 years to create world-class facilities and experiences and a forward-looking vision that will see a planned additional £30 million investment by 2027, solidifying the Resort’s standing as a world-class international tourism destination. Synonymous with spa indulgence is the Thermal Spa Village, an innovative indoor/outdoor oasis that is truly the jewel in the crown of Galgorm, where guests are invited to experience the ultimate relaxation and luxury wellness.
The ethos that underpins all of Galgorm’s offerings is a passion to create quality, memorable and unique experiences. With sustainability at its core, and employing a 1000-strong team, Galgorm Collection are proud to be recognised as the first hospitality group on the island of Ireland to achieve official Great Place to Work certification. Additionally, a bold commitment to carbon neutrality by 2030 underscores a dedication to excellence and environmental responsibility.
Indulge in unparalleled luxury at Galgorm, County Antrim, where every moment unfolds to create the perfect escape.
PROUD SPONSORS OF THE WORLD LUXURY HOTEL AWARDS 2024
Widely recognised and globally award-winning, Galgorm is home to the Thermal Spa Village, a sanctuary of luxury and relaxation, set amidst three beautifully landscaped gardens in Northern Ireland. This expansive haven is a must-visit for those seeking a world-class wellness experience. Begin your journey with a soothing dip in the outdoor heated pools, where the tranquil waters immediately ease your mind and body. For a distinctive experience, the Celtic Sauna Infusion offers a rejuvenating ritual that refreshes the spirit. The private Riverside Bathing experiences, nestled beside the serene River Maine, provide a peaceful setting for quiet reflection or mindful moments of relaxation.
We’re ELEMIS, a high-performance, luxury British skincare brand with more than 30 years’ experience in skin wellness and spa excellence. We know skin because we perform over 1500 facials every day.* Our rejuvenating face and body treatments combine powerful natural actives with cutting-edge technology to deliver results for all skin types
Book a treatment at your local ELEMIS spa.
The Palm House, filled with natural light, offers a tranquil space to unwind amidst lush, green surroundings. The Thermal Spa Village at Galgorm encourages a profound connection with nature, allowing you to relax and rejuvenate in an environment where luxury and the natural world are perfectly balanced. Galgorm’s harmonious
blend of luxury, nature, and wellness has secured its reputation as one of the world’s leading spa destinations. Whether you’re seeking a romantic getaway or a peaceful retreat, Galgorm promises an experience that will leave you refreshed, recharged, and thoroughly relaxed.
Situated in the charming village of Crawfordsburn, The Old Inn offers a unique blend of historic charm and modern luxury. The Treetop Spa is ideal for unwinding and escaping the stresses of everyday life. Picture yourself soaking in the warm waters of the outdoor pool, surrounded by the beauty of Crawfordsburn Country Park. The relaxation lounges offer a cosy atmosphere where you can lose yourself in a good book or simply enjoy the serene surroundings.
For those who enjoy outdoor tranquillity, the hot tub provides a perfect setting for peaceful reflection or engaging conversation under the stars. The Old Inn’s spa experience is perfect for guests who appreciate a slower, more contemplative pace, where the focus is on enjoying simple, quiet moments in a setting full of character. It’s a retreat that allows you to step back in time, relax, and truly unwind.
The Rabbit Hotel’s spa is a vibrant, stylish retreat offering a playful twist on luxury relaxation. The centrepiece of this chic spa is the outdoor Roman bath, complete with a dazzling disco ball that adds a touch of glamour and fun to your experience. Whether you’re soaking in the bath during the day or under the night sky, the atmosphere is always magical and invigorating.
After a session in the sauna or steam room, retreat to the hot tub or a private botanical bath, where you can relax in comfort and style.
The Rabbit Hotel’s spa is ideal for those who want to unwind without losing their sense of fun and excitement. It’s a unique destination that promises a memorable and rejuvenating experience, perfect for couples or groups of friends looking to escape the ordinary in style.
These spa destinations are the epitome of luxury and relaxation, each offering a unique experience that makes them essential visits for any wellness enthusiast. Whether you are drawn to the globally recognised facilities at Galgorm, the historic charm of The Old Inn, or the vibrant, playful atmosphere
of The Rabbit Hotel, these spas offer the ultimate in indulgence and well-being. They are more than just places to visit — they are experiences that will leave you feeling rejuvenated, refreshed, and utterly transformed. For those seeking the very best in spa luxury, these destinations are simply unmissable.
Time is your greatest treasure, the only thing that gives you knowledge and experience. From the union of science and soul, tradition and modernity, TIMEXPERT PREMIER is born, a celebration of time by GERMAINE DE CAPUCCINI. The culmination of 60 years of excellence in the pursuit of beauty, TIMEXPERT PREMIER draws inspiration from ancient Japanese culture and its valuable knowledge of longevity. The formula of THE CREAM, with Alpinia extract and the patented HLG nanopolymer, redensifies, repairs and nourishes, achieving immediate luminosity. A unique formula that restores your skin’s connections. A sensory luxury that reconnects with your deepest self.
“Since
Tell us where you are from – where did you grow up and how did you end up at Galgorm?
I was born and bred in Northern Ireland and grew up in a small coastal town, just outside of Belfast, called Holywood.
I began working in the hospitality industry at the age of 12 (we started young) and while working in some of the best restaurants in Belfast, I worked alongside Galgorm Collection’s Managing Director, Colin Johnston. I swopped the city for the country to join his Galgorm team in 2010!
What's your favorite part about working in resort management, and why?
It’s certainly never boring, no two days are ever the same and the challenges that come with managing such an expansive property and a large team keep the role fresh!
I think the satisfaction of problem-solving operational issues and having to think on your feet is suited to my personality, and I really enjoy the mentoring aspect of the role while working alongside my team to achieve the high standards we set ourselves.
How does your resort prioritize sustainability and eco-friendliness in its day to day operations?
We involve every member of the team in our efforts, which gives everyone a sense of purpose and responsibility.
I am lucky to work with like-minded individuals who
believe that we have a collective responsibility for the impact we have on our surroundings, and we work hard to educate our teams on the importance of sustainability and what that means for the generations to come.
We believe that education and a willingness to “get stuck in”, as they say in Northern Ireland, is the key to achieving our goal to be carbon neutral in 2030. So, whether it’s shouldering your shovel for a day of tree planting at the Resort, or litter picking along our beautiful coastline with the team at the Old Inn, Crawfordsburn, we all help out.
Our Environmental Committee is the driving force that keeps sustainability and eco-friendliness at the heart of our day-to-day operations and they value suggestions from each and every team member on how we can better our current procedures; sometimes the most innovative ideas come from our most junior team members!
Can you share any community outreach or charitable initiatives that your resort is involved in?
Galgorm has been a long-standing partner of the Cullybackey Improvement Association, collaborating to facilitate community initiatives, including opening up access to the surrounding countryside through dedicated paths and walkways around The Resort.
It has been our privilege to work alongside the Simon Community for several years as they lead the fight in tackling homelessness in Northern Ireland, and we do everything we can to support them in their efforts. Our marathon runners, both individuals and relay teams, are out in force each year to run the Belfast Marathon, the funds of which go to our chosen charities. (While I do not run myself, I have the very important role of cheering them all across the finish line!)
The Northern Ireland Community Rescue Service and the vital work they do for our communities is nothing short of inspiring, and we are also proud to list them as one of our chosen charities.
We work closely with over 20 local societies and clubs with our focus being on making meaningful contributions which reflect our core values and help provide a brighter future for all.
What top advice do you share with your staff to prepare them and assist them in advance for the hosting of the World Luxury Awards Gala Ceremony?
Hospitality is about Personality. Be yourself!
Guests love the unique and human experience of interacting with our team members, and I feel that our genuine welcome is something which really sets us apart as a team; we have an opportunity to showcase Irish hospitality to our World Luxury Awards Gala guests from around the world, and we plan to make the most of it!
Executive Chef
Tell us where you are from – where did you grow up and how did you end up at Galgorm?
I was born in Birkenhead, England, but my family moved to North Wales when I was about 6 or 7 years old. I went to Holywell High School and then moved away when I was 18 and lived in different areas in England. Chester and its surrounding area’s is where I spent most of my time before moving to Northern Ireland. My Wife Rachel is from Northern Ireland and we moved here in 2013 after we got married. I started working at Galgorm in September 2021.
What sparked your passion for cooking, and how did you develop your culinary style?
I always enjoyed cooking in school and grew up eating traditional home cooked meals. My Grandmother would always have cooked family meals and made Christmas cakes, so watching someone cook was there from a young age.
As a teenager when I decided that it could be a career option, Gary Rhodes was prominent on the T.V. and was someone I admired. After completing my GCSE’s I started an apprenticeship working at a local Holiday Inn. My first Head Chef Anthony Griffiths was very key in keeping me interested, we were cooking very simple food but made everything ourselves.
Once he decided to leave where we were working, I had an opportunity to leave also and moved to work at The Chester Grosvenor Hotel, which was an iconic 5 star hotel in the area with a Michelin Starred Restaurant, so I went and finished my apprenticeship there and then worked at the hotel for around 8 years over 2 periods working my
way from Apprentice to Senior Sous Chef. The food was based on classical French techniques.
I also worked for a chef called John Campbell in the early 2000’s which taught me a completely different way of cooking and organizational skills which I would say is one of my strengths today. The food was cooked using a lot more scientific techniques and questioning ourselves and asking why we were doing it that way, everything had to have a reason for doing it.
Who are your culinary heroes, and what have you learned from them?
The chefs I have worked with and for I would say are the people I would class as Culinary heroes. As a chef you spend so much time with these people the affect they have on you as a person and the direction your life can go because of it. The chef I have become is a collection of things taken from all of them.
Specifically Simon Radley, John Campbell and Nathan Outlaw have had a great influence on me.
Can you share a memorable moment or dish that defined your career?
I’m going to say something that might not seem particularly memorable from the outside but has stayed in my mind throughout my career. After I had moved my apprenticeship to The Chester Grosvenor, the standard and expectations was a massive jump, where everything had to be exact 100% of the time and as a young chef, it was a struggle and there were days when you were not sure you could maintain the standard. One particularly difficult day, I overheard he executive chef and another senior chef, discussing how well I was getting on, it literally changed my outlook and pushed me to keep going and get better.
Overhearing that conversation has made me make deliberate choices throughout my career, on the benefits of positive feedback and taking the time for people, and realising the affect that you can have on the direction and productivity of an individual.
How does it feel to be recognized with awards and accolades, such as the World Luxury Restaurant Awards?
It’s always nice to be recognised for what you do day to day and to see all departments of the hotel being rewarded for the hard work that goes into it.
One particularly difficult day, I overheard he executive chef and another senior chef, discussing how well I was getting on, it literally changed my outlook and pushed me to keep going and get better.
Offer indulgent coffee possibilities with an array of creatively inspired recipes to indulge your customers’ tastes.
We are excited to announce the launch of Europe’s first Augmented Massage experience, available exclusively by Galgorm.
A world-first massage evolution where technology and human touch unite, offering an extraordinary journey of sensory immersion. Enter a world that calms the mind and caresses the senses, through the age-old art of massage, harnessed by the power of an augmented touch experience in synergy with the symphony of nature’s sounds.
Tell us where you are from –where did you grow up and how did you end up at Galgorm?
I was born in Antrim and moved to Ballymena when I was 10. My career began as a Dental Nurse, where I developed a strong foundation in patient care. Afterward, I spent 16 years as a Flight Supervisor, gaining extensive experience in customer service and team management. Following this, I transitioned to the spa industry, starting as a Guest Liaison, where I primarily served as a guest host. Over the past 12 years, I have held various positions within the spa, steadily advancing through management roles. Today, I am the Group Head of Spa Operations, where I oversee the overall management and strategic direction of the spa, ensuring exceptional service and operational excellence.
What ignited your passion in the wellness industry?
My passion for the wellness
industry grew significantly during my time as a Cabin Crew member, where I studied Beauty Therapy. This sparked my interest in skincare and holistic wellness, complementing my profes-sional experience in customer service. However, it was when I joined the spa as a Guest Liaison that my enthusiasm truly flourished. This role allowed me to immerse myself fully in the wellness environment, interacting closely with guests and seeing firsthand the transformative impact of spa treatments. It was here that I found a deeper connection to the industry, solidifying my commitment to promoting wellbeing and excellence in spa services.
What trends are you seeing in the spa and wellness industry, and how is your spa adapting?
The spa and wellness industry is seeing a rise in demand for customised treatments and a strong focus on mental health, as guests seek personalised and holistic care. Sustainable
practices are also crucial, with guests interested in eco-friendly operations and ethically sourced products. Technology integration, such as LED lights and plasma treatments, is enhancing traditional services which is why we introduced the I-Dome and soon to be Satori relaxation beds, along with Cryo and Biotec Facials. While the element of human touch experienced through hands-on treatments will always be inimitable, combining this with the capabilities of wellness technology offers the guest an unparalleled spa experience. Additionally, there's a growing trend towards staycations, where guests prioritise wellness experiences that can be enjoyed with family and friends, making the spa a hub for relaxation and connection.
How do you create a welcoming and relaxing atmosphere for guests?
I have always been of the belief that it is our staff that truly make a difference by offering a warm welcome as soon as guests walk through the door. We prioritise treating our guests like family, ensuring they feel cared for and have everything they need for a relaxing and enjoyable experience. This personal touch is a core part of our service philosophy.
What's your favorite spa treatment, and why?
My favourite treatment is a mix of a back massage and then a facial, a therapists hands can work magic and especially around my shoulders, I then want to end with a relaxing Biotec Facial - at my age I need all the help I can get!
If you could tell every person to do one important thing for their wellness every single day, what would it be?
Choose one thing a day that makes you happy and prioritise it. Whether that’s walking, reading, having a bath or spending time with friends, time goes by so quickly and it is important to stop and look around you.
Effortlessly bringing together rich history, rugged landscapes and contemporary elegance, Northern Ireland is quickly emerging as a leading luxury travel destination. Peppered with tranquil retreats and ancient castles, vibrant cities and culinary gems, Northern Ireland offers the discerning traveller an experience steeped in timeless luxury.
For those in search of dramatic, elemental beauty, Northern Ireland stands unrivalled as home to two UNESCO World Heritage Sites — the legendary Giant’s Causeway and the historic town of Gracehill. History enthusiasts will get the royal treatment at Hillsborough Castle, the official residence of the Royal Family in Northern Ireland, with its majestic gardens and regal interiors.
While fans of the epic Game of Thrones series can step into the world of Westeros with a visit to iconic filming locations or a Game of Thrones Studio Tour.
Golfers take note - as the host of the prestigious Irish Open in 2024 and the eagerly awaited 153rd Open Championship in 2025, Northern Ireland is soon to be the epicentre of the golfing world. Among its most prized courses are Royal County Down and Royal Portrush, both ranked among the top ten courses worldwide by Golf Digest. From coastal fairways to lush parklands, every round is an opportunity to connect with the natural beauty of the land.
Northern Ireland’s food scene is piquing the interest of international food critics with its growing number of Michelin-starred and Bib Gourmand restaurants. In Belfast, The Muddlers Club and OX offer refined dishes curated with the best local ingredients, each awarded a Michelin star for their exceptional quality. Outside of Belfast, pearls like Wine and Brine in Moira and Noble in Holywood are both Bib Gourmand recipients, offering a similarly outstanding dining experience.
Meanwhile, those seeking something more intimate and unique can indulge in private dining at Northern Ireland’s majestic castles. Centuries of rich history at Glenarm Castle or Quintin Castle provide a dramatic backdrop to an unforgettable meal. Another private, tailored experience is the Whiskey on the Rocks tasting at the Giant’s Causeway, where visitors are invited to savour fine whiskey while taking in one of the world’s most stunning coastlines.
Accommodation in Northern Ireland is synonymous with luxury, offering everything from stately country manors, alive with history and heritage, to elegant city hotels perfect for intimate and exclusive stays. For those seeking total relaxation, the award-winning Galgorm Resort and Spa - recently crowned 'Best Destination Spa' at the Condé Nast Awards, is home to a luxurious Thermal Village and Serenity Garden, nestled within
450 acres of lush parklands along the spectacular River Maine. Whether visitors want to feel worlds away or at the centre of it all, exceptional accommodation can be found throughout the region, eager to exceed expectations.
Now firmly positioned on the map of world-class travel destinations, a giant welcome awaits you in Northern Ireland — a land where luxury comes naturally.
Chef Paul Cunningham’s Secret Dining Experience is a culinary delight like no other. Prepare to enjoy local rich, delicious and natural foods and flavours. Your experience begins with intrigue and mystery as your destination is unknown. Armed only with the knowledge of a meeting point, you’ll arrive to be whisked away to the secret dining location. It’ll perhaps be a rural cottage, a disused barn, a candlelit teepee or something different altogether.
Hillsborough Castle is the King’s official Northern Ireland residence, and the site of some of the region’s biggest discussions and decisions; past, present and future. History aside, this is a working royal residence which has hosted members of the Royal Family as a ceremonial and personal base since 1922. Private tours and dining options are available where you follow in the footsteps of world leaders, through plush and lovingly restored State Rooms.
This is a truly unique, and intimate, way to experience the worldfamous Giant’s Causeway, and to savour the world-famous whiskey distilled just a couple of miles away. Your guide brings this ancient place to life, sharing geological facts, history, local myths and legends about home-grown giant Finn McCool, and afterwards, you’ll sit on rocks as a 12-Year-Old Bushmills Distillery Reserve is poured. You’re in for a treat: the whiskey you’ll be enjoying is exclusively available for purchase from the Distillery, and cannot be bought online. And, as an extra luxurious touch, you’ll be drinking from whiskey glasses made bespoke for this experience.
Awarded a one star in the Michelin Guide for Great Britain & Ireland 2023, The Muddlers Club which opened in late October 2015, has picked up several accredited awards and is fast establishing itself as a top culinary experience. Head chef and owner Gareth McCaughey handpicks the best of home grown produce daily to ensure the quality of each dish served, and the open kitchen provides a sense of theatre, allowing diners to watch as ingredients are transformed into something exquisite.
A tour at Hinch Distillery is not just an exploration of history, production and their bold range of triple distilled whiskeys; it’s an invitation to sit and learn from the characters that bring it to life through an immersive sensory journey. You’ll find this impressive distillery in the heart of County Down, nestled among the drumlins, not too far from the Mournes. Drawing its water from the beautiful Silent Valley, and sourcing local grain, here’s a whiskey that’s made from the essence of nature around it.
Immerse yourself in the rugged landscapes of Northern Ireland as you ride horseback through stunning scenery. Whether you’re a seasoned rider or trying it for the first time, qualified guides will ensure you have a comfortable experience with friendly horses. Enjoy exclusive treks along pristine beaches, through picturesque countryside, or within a private estate. Enhance your adventure with bespoke additions like a romantic bohemian picnic, wild dining, or afternoon tea.
Welcome to Mid & East Antrim, a land Shaped by Sea and Stone, where breathtaking landscapes meet rich history and culture.
Located less than half an hour from Belfast and stretching from the banks of the River Bann in Portglenone to the East Antrim coast where the might of the Irish Sea comes face to face with a medley of cliff and coast, our region is a must-visit destination for anyone seeking adventure, relaxation, and memorable experiences.
On the Global stage, our area is known for several things; The Causeway Coastal Route, The Gobbins Cliff Path, Carrickfergus Castle, and - last but not leastGame of Thrones: a great deal of the beloved HBO show was shot in our area. Add the historic towns of Ballymena, Carrickfergus, and Larne, and it is clear: Mid & East Antrim has something for everyone.
If you're seeking adventure and natural beauty, Mid & East Antrim is the perfect destination. The Causeway Coastal Route, known as one of the most scenic drives in the world, runs through our region and offers breathtaking views of rugged coastline, rolling hills, and quaint seaside towns. From Carrickfergus along the Coast Road on to the villages of Glenarm and Carnlough and beyond, the Causeway Coastal Route is a must visit for anyone coming to Northern Ireland.
Aside from the scenery there is much to discover, whatever your area of interest. At the start of the Causeway Coastal Route lies Carrickfergus Castle, a Norman Castle teeming with 800 years of history, and unlike most other castles in the area, this one is still alive and kicking, and ready to be explored. Beyond - but not far from - the castle, on the Islandmagee peninsula, lies The Gobbins Cliff Path. The Gobbinsa cliff face walk once termed ‘The
most dramatic coastal walk in Europe’- is fast becoming one of Northern Ireland’s premier visitor attractions, welcoming almost 40,000 people last year from 19 different countries and is a truly unique experience. The brainchild of engineering titan Berkeley Deane Wise, the Gobbins Cliff Path is a 3km long walkway consisting of a series of pathways, bridges, and tunnels, carved into the East Antrim Coast.
If it is more history visitors are after Mid and East Antrim delivers in abundance, a visit to one of our Presidential Cottages is a perfect way for the history buffs to spend a few hours.
Arthur Cottage in Cullybackey is the ancestral home of Chester Alan Arthur, the 21st President
of the United States of America, whilst further east in the borough sits Andrew Jackson Cottage and US Rangers Museum. The homestead of Andrew Jackson, the 7th President of the United States of America. Here you will also find the US Rangers Museum, dedicated to the elite American army regiment formed at
Further up the coast in Whitehead there is no better way to explore the Blackhead Path and Lighthouse than by bike. Head to Whitehead Community Association and rent an e-bike and hit the open road (or path!). Whilst in Whitehead it is a must to visit Whitehead Railway Museum and visit the giants of steam.
Lastly, back in land, lies the hugely significant Slemish Mountain. Slemish is famed as the first Irish home of Saint Patrick, where he was said to have been brought as a slave to tend to the land at Slemish. Here he
Sunnylands Camp in Carrickfergus in June 1942. This ‘Commando style’ unit was made up solely of volunteers. Nicknamed ‘Darby’s Rangers’ after their dynamic leader Lieutenant Colonel William Darby, they trained in extreme conditions and fought in some of the deadliest battles in Europe to become one of WWII’s most courageous and decorated units. It remains the only US military unit ever founded on foreign soil.
On the experience front we have much to offer. Head to Carnlough for a coastal tour the right wayon the sea- with Carnlough Bay Boat tours. End the tour with a visit to the Arkle Whiskey bar in the Londonderry Arms and experience their whiskey offerings. The bar- named after the famous racehorse- has an array of Bushmills whiskeys on offer, some of which even Bushmills don’t have!
tended sheep and, in his isolation, turned to frequent prayer, and so began a journey that would see Saint Patrick become one of - if not the most - well known Saint in the world.
For those seeking a more relaxed pace, Mid & East Antrim is home to a variety of world-class spas, as well as excellent food and drinks offerings. The worldclass Galgorm resort and spa is celebrated far and wide as one of
if not the premier Resort and Spa in Ireland, whilst the borough is home to countless first-rate bars and restaurants offering fresh local produce and of course, the friendliest of welcomes.
Whether you're seeking adventure, relaxation, or culture, Mid & East Antrim has it all. Enjoy your stay and please consider exploring all that the borough has to offer.
Embark on a gastronomic adventure through a distinguished collection of restaurants and bars, each offering a unique experience that reflects the charm and elegance of Northern Ireland’s culinary scene.
At Galgorm, dining is more than just a meal—it's an experience. The extensive array of dining options ranges from the warmth of Gillies Grill, where hearty, home-cooked favourites meet modern comfort food, to the rustic charm of Fratelli Ristorante, which brings the flavours of Italy to Northern Ireland.
The Rabbit Restaurant offers contemporary dishes that highlight fresh, locally inspired ingredients, creating a menu that’s both comforting and innovative. The atmosphere is casual yet sophisticated, making it the ideal spot for everything from a leisurely lunch to an intimate dinner.
The adjoining Hunter Bar is a haven for cocktail enthusiasts, with a menu featuring both classic and innovative creations, perfect for enjoying by the fire or out on the terrace – there’s no need to leave dog at home as Hunter’s Bar is dog-friendly and resident pooch Florence loves entertaining new friends.
Don't miss out on Afternoon Tea in the serene surroundings of The Conservatory—an elegant affair where traditional treats are elevated with inventive twists, all complemented by a fine selection of teas. The Castle Kitchen + Bar offers a laid-back, yet luxurious experience, set against the backdrop of the historic Galgorm Castle. This venue serves up menus that fuse an eclectic mix with modern dining twists.
For those yearning for a taste of Paris without leaving Belfast, Parisien is a must-visit. Located in the iconic Robinson & Cleaver building, this chic café offers a slice of Parisian life in the heart of the city.
The menu celebrates French cuisine, providing an array of options that capture the essence of Parisian dining. The elegant setting, with stunning views of City Hall, makes it ideal for a leisurely lunch, afternoon tea, or a romantic dinner. The Terrace is particularly enchanting in the evening, offering the perfect spot to enjoy a glass of wine as the sun sets over Belfast.
Steeped in history, The Old Inn in Crawfordsburn offers a dining experience that blends the charm of a bygone era with contemporary culinary delights. The Restaurant is a tribute to Northern Ireland’s rich heritage, with a menu that highlights the best local produce where each dish is crafted with a focus on quality and tradition.
The venue’s historic setting adds to the ambience, making it a perfect location for both a romantic dinner and a family gathering. The 1614 Bar offers a more relaxed setting, where you can enjoy light bites, local beers, and expertly crafted cocktails in welcoming atmosphere.
Fratelli Belfast offers a vibrant and welcoming atmosphere where the flavours of Italy truly come alive. The menu embraces traditional Italian cuisine, elevated with a modern twist that keeps each dish fresh and exciting. From authentic pizzas, pastas and succulent meat dishes, there’s something to satisfy every palate. Families will love the Little Boars Menu, where kids can get hands-on and make their own pizzas, adding an element of fun to the dining experience.
The rustic décor, with warm wood accents and ambient lighting, enhances the inviting atmosphere. Whether you’re dining with friends, family, or someone special, Fratelli provides an authentic Italian experience that’s both satisfying and memorable.
Each year the World Luxury Awards offers our prestigious winners an opportunity to order our range of exclusive merchandise. Our trophies are handcrafted in Cape Town, South Africa, and distributed globally.
We offer a range of trophies, miniature trophies and plaques for each division that form part of the World Luxury Awards.
Our World Luxury Hotel Awards Trophy is a solid bronze trophy with polished brass details on a Beachwood base. This trophy was designed in collaboration with a local art foundry namely,
Sculpture Casting Services, a highly specialized foundry, casting from the smallest to the largest sculptures ever cast in Africa. The family business was founded in the 90's by Robert Knight, who was later joined by his two brothers Warren Knight and Bruce Knight. The foundry has grown from small beginnings to one of the largest fine-art foundries in Africa.
The team at Sculpture Casting Services also formed part of the team that worked on the statue of Nelson Mandela, a large bronze sculpture of the former President of South Africa, located in Nelson Mandela Square in Sandton, South Africa.
A traditional casting method for fine art bronze sculpture - "Lost Wax Casting" - is preferred, where the sculpture is first made from wax and then encased with sillicone rubber and resin jacket. Once the mould is made, the wax model is melted and drained away and molten bronze is poured into the mould.
The beautiful Beachwood bases are made by spinning wood on a lathe and carving gently into it, as soon as the artisan feels he has reached the shaped he requires, the wooden bases are then sanded and oiled by hand to give a smooth luxurious feel to the surface wood that will last for many years to come. A local brass-smith and master sculptor, Leslie Adonis and his small team then put all the finishing touches on our hotel trophies by hand as well as manufacture the spa, restaurant and travel trophies.
Our spa, restaurant and travel trophies are made by means of a Chemical Etching Process which allows
metal parts to be produced without any structural defects by using computer-aided design software, along with photography and chemistry.
Prior to chemical etching, the brass is cut to size and cleaned. A photosensitive material is then applied and once it is coated, the sheet is put into an exposure unit and exposed to UV light.
Thereafter the trophies are polished and meticulously assembled. Each trophy is also refined with a personalised engraving, showcasing each establishment's name and category won. Every trophy goes through our inspection process and is then delivered directly to your property.
We have recently also released a range of miniature trophies which we feel is a well-received addition to our range of merchandise.
In 2023 a new modern trophy option was added to our range of exclusive winner merchandise. These new trophies have each iconic trophy design engraved into crystal glass, using sub-surface laser technology.
Sub-surface laser engraving works by using a very strong local temperature gradient to treat the specific point in the crystal glass with thermal stress, which results in a small fracture (bubble) at the point of precision.
Once many of these small fractures are combined it creates an image. For the laser beam to create micro fractures within the material, in this case glass, it must possess an essential property: very high optical transparency. This is why our new set of trophies are made from crystal glass.
The World luxury hoTel AWArds CrysTAl GlAss Trophy
Price: GBP 320.00 (Shipping GBP 150.00)
Height 240mm, Width 110mm
The World luxury spA AWArds CrysTAl GlAss Trophy
Price: GBP 320.00 (Shipping GBP 150.00)
Height 240mm, Width 110mm
The World luxury resTAurAnT AWArds CrysTAl GlAss Trophy
Price: GBP 290.00 (Shipping GBP 150.00)
Height 160mm, Width 150mm
The World luxury TrAvel AWArds CrysTAl GlAss Trophy
Price: GBP 290.00 (Shipping GBP 150.00)
Height 160mm, Width 150mm
The World luxury hoTel AWArds Trophy
Price: GBP 630.00 (Shipping GBP 150.00)
Height 390mm, Width 105mm
Our 2024 World Luxury Hotel Awards Trophy is a solid bronze trophy with polished brass details on a pink Beachwood base.
This exclusive 2024 World Luxury Hotel Awards Trophy includes a custom engraving of your hotel name and title won.
The World luxury spA AWArds Trophy
Price: GBP 420.00 (Shipping GBP 150.00)
Height 390mm, Width 105mm
Our 2024 World Luxury Spa Awards Trophy is a polished brass trophy on a pink Beachwood base.
This exclusive 2024 World Luxury Spa Awards Trophy includes a custom engraving of your spa name and title won.
The World luxury resTAurAnT AWArds Trophy
Price: GBP 420.00 (Shipping GBP 150.00)
Height 320mm, Width 170mm
Our 2024 World Luxury Restaurant Awards Trophy is a polished brass trophy on a pink Beachwood base.
This exclusive 2024 World Luxury Restaurant Awards Trophy includes a custom engraving of your restaurant name and title won.
The World luxury TrAvel AWArds Trophy
Price: GBP 300.00 (Shipping GBP 150.00)
Height 320mm, Width 170mm
Our 2024 World Luxury Travel Awards Trophy is a polished brass trophy on a pink Beachwood base.
This exclusive 2024 World Luxury Travel Awards Trophy includes a custom engraving of your establishment name and title won.
Price each: GBP 190.00 (Shipping GBP 50.00) Height 297mm, Width 210mm
These anodized aluminium plaques are perfect to showcase at the front entrance of your establishment.
A wide selection of packages is available in our online shop: www.theworldluxuryawards.com/shop
2024 GLOBAL HOTEL OF THE YEAR
By kirk WesTAWAy, sinGApore
2024 GLOBAL TRAVEL ESTABLISHMENT OF THE YEAR
CHAIRMAN'S
Director
I was born in Durban, South Africa, after high school I studied Food&Nutrition for 4 years. In my final year I was lucky to experience 4 days working as a stewardess on the QE2 from Durban via Cape Town to Namibia. On completing my studies I went to Germany where I worked for 3 years in a castle on Lake Constance, during that time I travelled around Europe and went to the USA a few times. My role at the castle was diverse; I was a chef for the restaurant, worked at the high-end
disco on weekends and helped in all areas since it was also a function venue.
I settled in London in 1995; with my food-related qualifications not being recognised, rather than mopping floors at Greater Ormond St. Hospital or prepping pizza’s at the London Zoo, I opted for office work which was far more rewarding, especially my last role at Marks & Spencer as a Management Secretary. I met and married a South African while in London, in 2001 we returned to Cape Town where I helped him start up an internet service providing company. We divorced in 2009 and I found myself starting out again in the work force with a 5 and a 2-year old, it was challenging, however I became a Senior Business Developer at Toshiba, selling photocopiers – not my dream role, but it certainly helped pay the bills!
In 2015 I had a chance meeting with Brandon Lourens who decided I would be the perfect person to help him launch the World Luxury Restaurant
Awards. I have had an amazing journey with World Luxury Awards, many of the skills I have acquired since leaving formal education were self-taught –anything is possible if you are keen enough to learn and have a desire to achieve something.
I am extremely blessed to have met a wonderful man who loves to travel, we were engaged in Hawaii this year and will be returning next year to explore more. I am keen to see more of Asia having only been to Vietnam so far, Bali was on my list as is Thailand – mostly for their food! I have always wanted to visit New Zealand, Egypt and Brazil and although I have been to Australia, it is so vast, I would hope to return.
I have the option to live in the UK or the USA with close family living there, but when it comes to the best place in the world to live, hands down for so many reasons, it remains Cape Town, South Africa. If you have read this far and have never been, I hope that you will take my advice and come to experience it yourself!
