ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:34 Page 1
“ T H E O S C A R S O F T H E T R AV E L I N D U S T R Y ” WA L L S T R E E T J O U R N A L
2 011 REGIONAL WINNERS S Pel Sheikh ECIA L Dubai • Antalya • Sharm • Bangkok • Montego Bay
worldtravelawards.com
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:35 Page 2
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:35 Page 3
“ T H E O S C A R S O F T H E T R AV E L I N D U S T R Y ” WA L L S T R E E T J O U R N A L
A SIA & AUSTR AL AS I A G AL A CEREMONY The Oberoi Gurgaon, New Dehli, India September 2012
Book seats today for this must-attend networking event
booking@worldtravelawards.com www.worldtravelawards.com/booknow
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:35 Page 4
“The Oscars of the Travel Industry” Wall Street Journal
Global Reach • Global Recognition • Global Rewards World Travel Awards has been celebrating travel excellence for the past 18 years, and is regarded as the very highest achievement that a travel product could hope to receive.
Every year, World Travel Awards visits every continent to celebrate the best of the best in travel and tourism. This year’s Grand Tour included regional ceremonies in Dubai, Turkey, Egypt, Thailand and Jamaica. The winners from these regional heats progress to the Grand Final, which takes place in Doha, Qatar on 11 December 2011.
Event sponsors include BBC World News, Tourism Authority of Thailand, Jamaica Tourist Board, Conrad Hotels, World.mobi, Armani Hotel Dubai, Emaar Hospitality Group, Mauritius Tourist Board, DusitThani Bangkok, Sandals Resorts, Savoy Sharm el Sheikh, WeClickMedia and Cornelia Diamond Golf Resort & Spa.
Votes are cast by 213,000 travel professionals including travel agencies, tour and transport companies and tourism organizations in over 160 countries across the globe.
The list of worldwide media partners includes National Geographic Traveller, CNBC Arabiya, eTurboNews, Khaleej Times, Trav Talk, Trade Arabia, TTN, Travel Daily News, ASTA Network, New Focus Travel Magazine, Tourism Review, JAX FAX, and ABTA Magazine.
For more information email sponsorship@worldtravelawards.com or visit worldtravelawards.com
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:35 Page 5
Decorated elephant, Rajasthan.
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:35 Page 6
Regional Winner 2011
Legend Golf and Safari Resort Signature Golf Course.
Extreme 19th at Legend brings worldwide attention Legend Golf & Safari Resort was recently named Africa’s Leading Sports Resort and South Africa’s Leading Golf Resort by the World Travel Awards.
Legend Lodges overview The Legend Lodges Group, established in 1999, has captivated the hearts of travellers worldwide – with a portfolio that ranges from safari lodges to coastal escapes and urban hotels, all encompassing Africa culture, nature and breathtaking scenery. Within the portfolio, the inspirational Legend Golf & Safari Resort is one of Africa’s most talked about leisure venues. The aweinspiring 18-hole Signature Course was designed by 18 different golfing legends. The “Xtreme 19th” hole is the longest par 3 in the world – accessible only by helicopter, with the tee set 400m up on the majestic Hanglip Mountain.
Innovations for 2011
Looking Forward
In recent months, Legend has seen a shift in traveller patters with visitors from new and emerging markets returning to its resorts. According to Pete Richardson, head of public relations, Legend Lodges, Hotels & Resorts: “Numbers from some countries have declined but others have taken their place. Ten years ago we would never have seen Iranians and Indians but today they are returning time after time.
Legend Lodges plans to tap into social media having recently created a specialist department.
“Perhaps less Irish and Italians come but they will be back when their economies pick up and they once again yearn for the unique bush experience.”
Thabiso Magodielo, Director Corporate Affairs, Legend Golf and Safari Resort, with Graham Cooke, WTA Founder.
For more information visit www.legendlodges.co.za
Pete explains: “Our aim is to drive awareness and ease the booking process for tour operators, conference and event organisers and independent travellers alike. “We are fully aware of the trend across the travelling world to make use of the internet, mobile devices and other technological advancements to ease travel and access all the information possible to make buying decisions and we aim to capitalise on this as best we can.”
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:35 Page 7
Regional Winner 2011
Malaysia Airlines Golden Lounge.
Malaysia Airlines is considered the leading carrier in Asia.
Malaysia Airlines looks toward oneworld alliance following AirAsia deal Malaysia Airlines – winners of the World Travel Awards for Asia’s Leading Airline and Asia’s Leading Airline Lounge at the Asia & Australasia Gala Ceremony earlier this year – is one of the largest carriers on the continent. With its subsidiaries, the airline employs 20,000 staff, flying 15.7 million passengers in 2010, serving almost 100 destinations globally in more than 30 countries across Asia, Australasia, Europe, Africa and North and South America. Malaysia Airlines Managing Director Ahmad Jauhari Yahya, left, celebrates with World Travel Awards Senior Vice President David Falcon.
Its current group of fleet comprises 126 aircraft, including ten Boeing 747-400s, 17 777-200s, 11 Airbus A330-300s, 11 Boeing 737-800s and 37 737-400s. Its orders include six Airbus A380s, for delivery from 2012.
In 2011 In one of the most surprising and exciting developments of the year, Malaysia Airlines put aside a decade of competition with budget carrier AirAsia in favour of closer cooperation.
A share swap, signed by the carriers in August, will reduce competition and cut costs in one of Asia's key economies. Under the agreement, resources for Malaysian Airline low-cost carrier, Firefly, will be refocused toward a full, regional service, reducing competition for AirAsia.
Looking Forward Malaysia Airlines is expected to start flying as part of oneworld in late 2012 after being elected on board as a member designate of the alliance in June this year. Under the sponsorship of Qantas, Malaysia Airlines intends to develop bilateral links with a number of oneworld's established partners, building on existing code-share deals with oneworld partners Cathay Pacific and Royal Jordanian.
For more information visit www.malaysiaairlines.com or head over to stand AS600
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:36 Page 8 17/10/2011
18:03
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:36 Page 9
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:36 Page 10
Regional Winner 2011
Jehan de The, Global Marketing Director with Miss World contestants.
Europcar takes the stress out of travelling Recognised as Africa's Leading Car Hire, Australasia's Leading Car Hire, Europe's Leading Car Hire, Mexico & Central America's Leading Car Hire and the Middle East's Leading Car Hire, Europcar has become the first choice rental company for travellers all over the world. Europcar Boosts Presence In Finland.
Europcar Overview Europcar offers car hire services for business and leisure customers throughout Europe, Africa, the Middle East, Latin America and Asia Pacific. Following its strategic alliance with Enterprise Holdings, Europcar operates the world’s largest car rental network, offering more than 1.2 million vehicles and 13,000 locations around the world.
Innovations for 2011 Europcar has been heavily investing in the expansion of its UK branch network to extend the accessibility of vehicle for hire across the country. Europcar has recently opened three new locations at regional airports – Omagh, Gloucester and Anglesey.
“These new locations at key regional airports mark the significant and ongoing investment in our network, ensuring we continue to provide both leisure and business travellers with the ultimate in choice and flexibility,” explained Ken McCall, Managing Director, Europcar Group UK. “Air travellers in particular need as much help as possible in reducing the stress of the airport experience and by providing access to our services at more of the UK’s small regional airports we believe we are helping them achieve that.” As part of its drive to provide greater access to its services for customers, over 60 Europcar locations across the UK launched their 7-day opening policy earlier this year, allowing travellers to pick-up and return hire
For more information visit www.europcar.co.uk or head to stand AF500
vehicles on the day that suits them – even if that’s a Sunday!
Looking Forward Europcar is creating a new joint-venture with Daimler’s car2go called “car2go Europe” enabling the two partners to bring the unique car2go mobility service to millions of drivers throughout Europe. The resources benefiting the new company include access to car2go technology and know-how, the “car2go” and “Europcar” brands, Daimler’s vehicle-related services and Europcar’s car rental know-how and infrastructure.
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:36 Page 11
Recognised as Asia’s Leading Destination by the World Travel Awards, the India Government Tourist Board continues to draw visitors from all over the world to this mystical destination. Incredible India Overview The Ministry of Tourism is the agency responsible for the development and promotion of tourism in India. It is no co-incidence that Asia Pacific destinations grew by six per cent yearon-year in August 2011, according to recent figures from the Pacific Asia Travel Association (PATA). Arrivals to India grew at five per cent in August as the country welcomed an additional 20,000 visitors when compared to the same period the previous year. South Asia was the second fastest growing sub-region in August 2011, PATA added.
Regional Winner 2011
Visitor numbers to India on the rise Wyndham Hotel is expanding in India with the signing of agreements to franchise three hotels under its Wyndham Hotels & Resorts and Ramada brands: a luxurious, 154-room Wyndham Grand property in Agra, and two new-construction Ramada properties in Alleppey and Ghaziabad. Meanwhile lifestyle spa chain Mystic Spa is expanding its portfolio of six spas to 150 spas in India in the next five years.
Looking Forward In 2012, India will play host to the World Travel Awards Asia & Australasia Gala Ceremony when the event is held at the brand new The Oberoi, Gurgaon. The 36,000 square foot property offers personalised service and the best of modern amenities in the heart of the business and commercial district of Delhi, India.
Innovations for 2011 As visitor figures to India continue to climb, a number of hotels have opened new properties and announced expansion plans in the destination. In 2011, international upscale hotel group Mövenpick Hotels & Resorts opened its first hotel in India. The five-star Mövenpick Hotel & Spa Bangalore marks the beginning of the group’s expansion into the country. Festival in India.
For more information visit www.incredibleindia.com or head to stand AS250 or AS200
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:36 Page 12
Regional Winner 2011
Oberoi is setting the trend in luxury space.
The Oberoi, Gurgaon to host Asia & Australasia World Travel Awards in 2012 Recognised as Asia’s Leading Hotel Brand by the World Travel Awards in 2010, Oberoi Hotels & Resorts has built some of the world’s finest, design-led hotels, setting the trend in luxury space.
locations, such as Mena House Oberoi overlooking the Pyramids of Giza.
pleasantly surprised at the curiosity and the buzz this hotel has created.”
The group now operates 28 hotels in Egypt, Saudi Arabia, India, Mauritius and Indonesia.
The group’s latest offering - The Oberoi, Gurgaon - was voted Asia's Leading Luxury Hotel at the World Travel Awards Asia & Australasia Gala Ceremony in 2011- with the property now set to host the event in 2012.
Innovations for 2011
Located 15 minutes from the International Airport, The Oberoi, Gurgaon has an abundance of space with serene reflection pools and landscaped gardens. In keeping with the group's pioneering tradition, the hotel offers many firsts; including India's first luxurious suites with private heated pools, Delhi’s first 24-hour spa and cigar lounge and the most spacious accommodation of any city hotel.
Oberoi Hotels Overview Founded in 1934, The Oberoi Group has crafted a loyal following among luxury travellers by operating iconic hotels in unique
April 2011 saw a brand new property joining The Oberoi stable - its most ambitious project yet. Set over nine acres of reflection pools and lush tropical gardens, The Oberoi, Gurgaon brings an entirely new level of airy modernism to Delhi, and serves as an oasis amid the chaos of the capital. Kapil Chopra, Senior Vice President, The Oberoi Group, revealed: “We have been
The Service without compromise offered at the property includes access to the hotel's Rolls Royce and BMW 7 series limousines, 24-hour personal butlers and Clefs d'Or concierge service.
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:36 Page 13
Looking Forward On September 28th, 2012, the newly opened The Oberoi, Gurgaon will play host to the World Travel Awards Asia & Australasia Gala Ceremony. Kapil revealed: “We are delighted to be hosting the World Travel Awards Gala Ceremony in 2012. “With The Oberoi, Gurgaon’s unique ambience and excellent facilities, we hope to make this a memorable event for all guests and to showcase the best of Indian hospitality. “These awards are about honouring the best in travel and tourism and to host them is a further endorsement of the growing popularity of India as a world class travel destination.” Looking ahead, The Oberoi, Gurgaon hopes to provide enhanced experiences for guests as they increasingly look for more from their holidays: “Going ahead, I feel being a hotelier is increasingly about ‘experiences’ and not just room nights. People will always look for new, distinctive stay experiences,” concluded Kapil. Justin Purvese, Director Sales and Leisure Europe, left, and Kapil Chopra, SVP, Oberoi Hotels celebrates with WTA Founder Graham Cooke in 2009.
The Piano Bar at Oberoi.
For more information visit www.oberoihotels.com
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:36 Page 14
Regional Winner 2011
Jumeirah Hotels redefines luxury in the Middle East with Etihad Towers property Jumeirah at Etihad Towers hotel.
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:36 Page 15
Jumeirah Hotels, Resorts & Residences - which has previously been recognised as the World’s Leading Luxury Hotel Brand by the World Travel Awards – unveiled its most audacious property to date earlier this month – Jumeirah at Etihad Towers. The first Jumeirah hotel to open in the progressive, sophisticated, international emirate of Abu Dhabi, the property’s dramatic sculptural form and spectacular design set a new benchmark for luxury experiences in the Middle East. Etihad Towers was developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al Nahyan’s Projects Department, with architects DBI Australia starting work on this unique project in January 2006.
What is on offer? With a magnificent beachside setting, the Etihad Towers development is made up of five towers – three residential towers, one office tower and the Jumeirah at Etihad Towers hotel. This landmark hotel itself compromises of 382 rooms and suites, 199 serviced residences, exceptional leisure activities, unique venues for social events, and outstanding conference and meeting facilities. All rooms offer stunning sea views and range from 40 sqm to 60 sqm in floor area with the latest fully integrated lifestyle technology. Of particular interest is the unique Royal Etihad Suite, located on Level 60. Spanning 980 sqm/10,550 sq ft and featuring four bedrooms, sitting rooms, dining facilities, and butler facilities, as well as exclusive pieces of fine art and a specially-designed grand piano, the property is the crowning achievement of this spectacular development.
Jumeirah at Etihad Towers offers 382 rooms and suites.
Stunning Design The dramatic sculptural forms of the towers compliment the sophisticated and contemporary interior design, with a cultural edge. Art works from His Highness Sheikh Suroor bin Mohammed Al Nahyan’s private collection provide a local Arabian touch in public areas and conference pre-function areas. Also on offer, the Talise Spa at Jumeirah at Etihad Towers is located on Podium Level 3M and is comprised of 13 private treatment suites - including both a Rasoul and Hammam suite. The state of the art 6P Gym is equipped with TechnoGym equipment and is located on Podium Level 3M, next to Talise Spa. The private beach and a landscaped oasis of pools and gardens provide a tranquil space, while Etihad Towers also houses a selection of high end shopping with over 30 premium boutiques located in the Podium. Jumeirah at Etihad Towers is located on the shores of the Arabian Gulf in the exclusive Ras Al Akhdar area, on the West Corniche of Abu Dhabi, close to the central business district and Ministries’ Area, 37 kilometres from Abu Dhabi International Airport.
Clean design is integral to Etihad Towers.
For more information visit www.jumeirah.com or head over to stand ME 200
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:03 Page 16
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:03 Page 17
“ T H E O S C A R S O F T H E T R AV E L I N D U S T R Y ” WA L L S T R E E T J O U R N A L
GR AND TOUR 2012 Bahamas • Berlin • Dubai • Portugal • Seychelles • New Dehli • London
Global Reach • Global Recognition • Global Rewards
awards@worldtravelawards.com
worldtravelawards.com
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:03 Page 18
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:03 Page 19
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:04 Page 20
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:04 Page 21
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:04 Page 22
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:04 Page 23
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:04 Page 24
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:04 Page 25
World Island Awards Hotel Adlon Kempinski Berlin, Germany 6 March 2012
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:04 Page 26
World’s first ceremony to promote Island Tourism World Travel Awards has unveiled a new awards programme to celebrate and reward luxury tourism to island nations. World Islands Awards will take place on the eve on ITB Berlin 2012, with Mauritius Tourism Promotion Authority signed as the official partner. It is the only event of its kind dedicated to recognising Island Tourism around the world.
Through this partnership, Mauritius will spearhead the drive for the promotion of Island Tourism worldwide, as well as ensuring that it remains at the forefront of the luxury tourism map. The paradise island is currently enjoying a thriving tourism economy under the leadership of Minister of Tourism, HE Nandcoomar Bodha, and Dr Karl Mootoosamy, Director, Mauritius Tourism Promotion Authority.
The inaugural ceremony will take place at Hotel Adlon Kempinski, Berlin’s most exclusive five-star hotel, on 6 March 2012.
Dr Karl Mootoosamy, Director, Mauritius Tourism Promotion Authority, said: “Our new partnership with World Island Awards will serve as an excellent vehicle to promote the core values of Mauritius Tourism Promotion Authority – in particular our emphasis on people, the environment and the capacity to ensure customer satisfaction.”
The two-year agreement comes hot on the heels of Mauritius being named one of the coolest destinations for 2011 by Futurebrand and British Airways, and being voted “World’s Leading Island Destination” at the 2010 World Travel Awards.
The Indian Ocean nation – which is best known for its azure waters, white beaches and luxury spas – will also showcase itself as a world-class destination to travel professionals and media from around the world. Graham Cooke, Founder, World Island
Awards said: “On behalf of World Island Awards, I am delighted to have Mauritius Tourism Promotion Authority as our partner. “This nation typifies luxury tourism at its finest, and serves a benchmark for how island nations can travel and tourism for social and economic betterment.” The awards will serve to reward excellence across all areas of tourism of the world’s island nations. Categories will include: “World’s Leading Island Resort”, “Asia’s Leading Island Resort” and “World’s Leading Island Destination”. Over the past thirty years, Mauritius has expanded its luxury tourism sector. The travel and tourism sector has become more vital than ever to the nation’s economy due to declining sugar prices and economic infeasibility of textile production. Limited space for tourism means that Mauritius continues to promote only elite and specialist tourism, while budget travel is not encouraged.
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:04 Page 27
Book now as places are limited at booking@worldtravelawards.com • worldislandawards.com
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:05 Page 28
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:05 Page 29
Join the reading revolution ■ 33% of digital content readers are spending more money on buying things online ■ They watch 25% less television ■ 43% want dynamic advertising – allowing them to interact with ads ■ 54% want to be able to purchase the things they see in magazines directly from the magazine Research: Harrison Group
Since we launched in 1993, the World Travel Awards team has had the rather enviable task of scouring the globe in search of the ultimate in luxury travel – those out-of-this-world places and experiences where memories forged will last a lifetime. Best in Travel blends our unrivalled first-hand knowledge with leading-edge interactive technology to create the definitive guide to the world’s most glamorous travel experiences. Opportunities for advertisers include: flash page • embedded video box • giant video box • giant video box advertorial • bespoke page advertorial
advertising@bestintravelmagazine.com subscribe@bestintravelmagazine.com bestintravelmagazine.com
The digital magazine for luxury travel by World Travel Awards Produced by
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:05 Page 30
“ T H E O S C A R S O F T H E T R AV E L I N D U S T R Y � WA L L S T R E E T J O U R N A L
For two decades World Travel Awards have been recognising companies in the travel, tourism and hospitality industry.
ABTA_2011_DAY1_v2_Layout 1 27/10/2011 16:05 Page 31
World Travel Awards Celebrates 20 Years of Travel Excellence 2 0 T H Y E A R A N N I V E R S A R Y G R A N D TO U R Caribbean & Central America Gala Ceremony MONTEGO BAY, JAMAICA • 15 JANUARY 2013
Europe Gala Ceremony BERLIN, GERMANY • MARCH 2013
Middle East Gala Ceremony DUBAI, UNITED ARAB EMIRATES • MAY 2013
Africa & Indian Ocean Gala Ceremony SHARM EL SHEIKH, EGYPT • MAY 2013
North America Gala Ceremony LAS VEGAS, UNITED STATES OF AMERICA • 8 JUNE 2013
Asia & Australasia Gala Ceremony SHANGHAI, CHINA • 13 JUNE 2013
South America Gala Ceremony RIO DE JANEIRO, BRAZIL • 20 OCTOBER 2013
Grand Final Gala Ceremony LONDON, UNITED KINGDOM • NOVEMBER 2013
J O I N U S F O R T H E C E L E B R AT I O N S awards@worldtravelawards.com
worldtravelawards.com
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 18:05 Page 32
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 18:05 Page 33
“ T H E O S C A R S O F T H E T R AV E L I N D U S T R Y ” WA L L S T R E E T J O U R N A L
GRAND FINAL GAL A CEREMONY W Doha Hotel & Residences, Doha, Qatar 11 December 2011
Book seats today for this must-attend networking event
booking@worldtravelawards.com www.worldtravelawards.com/booknow
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:40 Page 34
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:40 Page 35
Portugal’s Leading Hotel
Portugal’s Leading Golf Resort
Portugal’s Leading Resort
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:40 Page 36
Regional Winner 2011
South America comes closer with TAP Portugal
Currently, TAP offers 74 weekly services to Brazil from bases in Portugal.
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:40 Page 37
TAP Portugal is the leading Portuguese airline, in operation since 1945 and member of Star Alliance, the global airline grouping offering customers worldwide reach. Luiz Mor Executive Vice President with 2008 Miss World Kseniya Sukhinova.
Its hub in Lisbon is a key European gateway at the crossroads of Africa, North and South America, where TAP stands out as the international leading carrier in operation to Brazil.
Its role in turning Brazil into one of the biggest source markets for tourists to Portugal was recognised earlier this year when the carrier was awarded the Tourism Merit Medal during the World Tourism Day celebrations.
haul sector, TAP continues to ensure the quality and reliability of the in-flight entertainment systems equipping its fleet across the whole network,” said Luís Monteiro, vice president of Marketing, TAP Portugal.
Recognised by the World Travel Awards as the World’s Leading Airline to South America for the past two years, the company’s network comprises 75 destinations in 34 countries worldwide.
“We have put together a strategy that has a unique competitive advantage for Brazil,” explained TAP administrator Luiz Mór.
“Thereby, the company provides customers with a superior level of comfort and quality on board, living up to their expectations and aligning with the best practices within the Industry.”
TAP currently operates over 1,850 weekly flights with a modern fleet of 55 Airbus aircraft, plus 16 aircraft operating in PGA colours, TAP’s regional carrier.
In the USA, Miami joined the TAP network, while the African destinations of Bamako (Mali), Accra (Ghana) and Sao Vicente (Cape Verde) are now served by the carrier.
In 2011
In Europe; Athens, Manchester, Bordeaux, Vienna, and Dusseldorf all now welcome regular services from the Portuguese flagcarrier.
In 2011 TAP Portugal inaugurated services to 11 new destinations.
Looking Forward
Of particular interest was a new service to Porto Alegre, which became the tenth city in Brazil served by TAP, reinforcing and further consolidating the carrier’s presence and leadership in this fast growing market.
TAP is looking forward to a number of exciting developments in 2012, with the retrofit programme, featuring new seats and new in-flight entertainment systems, of its Airbus A340 fleet due to be completed.
Currently, TAP offers 74 weekly services to Brazil from its bases in Portugal.
“With such an upgrade to be applied to our four A340 aircraft in operation on the long
Next year will also see TAP focus on increased functionality for its mobile channel, providing guests with an increased range of possibilities when booking with the airline.
For more information visit www.flytap.com or head over to stand EM900
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:40 Page 38
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:40 Page 39
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 18:19 Page 40
Regional Winner 2011
Emirates Palace recognised as best of the best in Abu Dhabi Voted United Arab Emirate’s Leading Resort and Middle East’s Leading Suite at the World Travel Awards Middle East Gala Ceremony earlier this year, the magnificent Emirates Palace is a national landmark and one of the most impressive hotels and conference venues ever built.
excellence unmatched in distinction and elegance around the world.
Perfect for corporate and leisure travellers, the property – which is set amid a 1.3 kilometre private beach – offers a variety of luxury services to suit the needs of all travellers – both business and pleasure.
Looking Forward
In 2011 Perhaps the most exciting development during 2011 at Emirates was the appointment of Bugra Berberoglu to the position of General Manager at the $3.1 billion property. Commenting on his appointment, Berberoglu said, “Emirates Palace is a jewel among hotels, a symbol of exemplary luxury and hospitality
“It is a great honour and challenge to take on the role of General Manager of such a fine property, and I fully intend to continue and build upon its status as one of the most luxurious hotels in the world.”
Emirates Place is nominated for the title of World’s Leading Hotel at the World Travel Awards Grand Final in Qatar. Taking place on December 11th at W Doha Hotel & Residences, the event is regarded as ultimate recognition any travel and tourism product could ever hope to receive. Votes are cast by 183,000 travel professionals who include travel agencies, tour and transport companies and tourism organisations in over 160 countries across the globe. Will Emirates Palace emerge victorious once again?
For more information head over to www.emiratespalace.com or check out stand ME100
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:41 Page 41
Regional Winner 2011 The $1.4 billion Mardan Palace, Antalya was unveiled in 2009 and has rapidly developed a reputation as the finest hotel in the region. This success was recognised by the World Travel Awards earlier this year when the property was voted Europe’s Leading Luxury Hotel at a Gala Ceremony.
Mardan Palace crowned leading hotel in Europe Turkey’s first five-star destination hotel, Mardan Palace hails a return to the opulent, golden age of the Ottoman Empire.
reflect the oceans of the earth and a swimming reef provides an aquatic haven for environmental enthusiasts to explore.
Surrounded by the dramatic Taurus Mountain range, the palatial hotel comprises 546 rooms, including two Royal Suites with private pools.
A dramatic amphitheatre seating 900 has hosted world–class entertainment throughout the year and spectacular light show has been adorning the night skies.
In 2011
Looking Forward
This year Mardan has been building on the buzz generated by its glamorous opening.
The team behind Mardan Palace, Antalya are creating one of the world’s finest luxury destinations, an incredible hotel set to become a modern day wonder of the world and a must visit destination in the heart of the Turkish Riviera.
Gondolas sail guests around the Mediterranean’s largest swimming pool, five giant aquariums
Mardan Palace General Manager Cumhur Ozen, left, celebrates with Graham Cooke, President, World Travel Awards.
For more information check out www.mardanpalace.com or head over to stand EM740
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:41 Page 42
Have you devel o Sport touriSm
Sport Tourism is set to take a central position at the vanguard of future travel and tourism industry growth
Worldwide Sporting Development and Events (WSDE) is dedicated to providing the interlinked Sport and Tourism sectors with insightful research, consultative services and conferences, symposiums and events of the highest calibre. leading analysts predict that Sport tourism is set to take a central position at the vanguard of future travel and tourism industry growth with participation vacations (holidays with an activity attached – i.e. golf, tennis, adventure) leading consumer purchasing trends. Sport tourism currently contributes an astonishing 14% of overall travel and tourism receipts and is set to grow exponentially over the next decade. each of the regional Sport tourism Symposiums will oer attendees pioneering insights and the opportunity to gain a greater understanding of the Sport tourism phenomenon. they will all take place on the eve of the World travel awards Ceremony for the region speciďŹ ed.
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:41 Page 43
l oped a Game plan?
Future WSDE Events: WSDE Sport Tourism Symposium
Middle East Sport Tourism Symposium
10th december 2011 W Doha Hotel, Doha, Qatar
29th april 2012 The Grosvenor, Dubai, UAE
Caribbean Sport Tourism Symposium
Asia Sport Tourism Symposium
22nd January 2012 Fairmont Royal Pavilion, Barbados
September 2012 Oberoi Gurgaon, New Delhi, India
North America Sport Tourism Symposium
Europe Sport Tourism Symposium
april 2012 New York, USA
october 2012 Conrad Algarve, Quinto do Largo, Portugal
For more information please contact: info@sporttourismexpo.com For full details of all events please visit our website:
www.sporttourismexpo.com
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:41 Page 44
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:41 Page 45
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:41 Page 46
Regional Winner 2011
The Saxon Boutique Hotel, Villas and Spa is recognised as the Leading Boutique Hotel in Africa.
The Saxon Boutique Hotel, Villas & Spa provides truly personalised service Recognised as Africa’s Leading Boutique Hotel and Africa’s Leading Suite by the World Travel Awards, The Saxon Boutique Hotel, Villas & Spa epitomizes authentic African elegance combined with discretely personalised attention to detail.
Saxon Overview The Saxon Boutique Hotel, nestled in the exclusive Sandhurst suburb of Sandton, is perhaps most famous as the setting for former South African president Nelson Mandela’s editing of his autobiography – ‘Long Walk to Freedom’. But there is so much more on offer. Within close proximity to the central business district and the two major shopping areas of Johannesburg, the property is perfect for business or leisure travel. Guests can choose from 24 suites in the Saxon-proper or three exclusive Villas - each incorporating a strong element of African Art, state-of-the-art facilities, writing desk, in suite laptop and wireless Internet access. Former guests of The Saxon, which is a member of the Small Leading Hotels of the World, have posted comments on Tripadvisor such as ‘”simply the best”, “one of the most beautiful hotels I have ever stayed at” and
“unbelievably amazing” to describe their experiences – high praise indeed.
to the position of Executive Chef. Nancy will combine fine dining with African flair, while accommodating international eating trends.
Innovations for 2011
Cohen explained: “There is no doubt in my mind that Nancy will not only complement what we have achieved over the last ten years, but with her passion and talent, grow our reputation as a world-class culinary destination.”
Despite a challenging year which has seen travellers continue to tighten their purse strings, The Saxon has bucked the trend, having reported a rise in bookings and outlined plans to target new markets. George Cohen, Managing Director at The Saxon Boutique Hotel, explained: “June, July and August 2011 were exceptional months for the Saxon.” He added: “Apart from our traditional UK & US business markets, we are targeting the rest of Africa, South America and the Middle East.” In other news, The Saxon recently appointed Australian born, award winning Nancy Kinchela
For more information visit www.saxon.co.za or www.virtual-saxon.com
Looking Forward The Saxon continues to innovate each year, as illustrated by the numerous awards the hotel has won over the past ten years. George Cohen attributes this to excellent service and attention to detail. He concluded: “Excellent and personalised service which is the most important thing for a boutique hotel.”
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:41 Page 47
Regional Winner 2011
Datalex drives 75 million travel bookings each year
Peter O'Kelly, Sales Director EMEA, Datalex, was presented with the WTA in 2010 at the Europe Gala Ceremony.
Named Asia’s Leading Travel Merchandising Solution Provider, Europe’s Leading Travel Merchandising Solution Provider and North America’s Leading Travel Merchandising Solution Provider by the World Travel Awards, Datalex continues to innovate in the travel technology sector. Datalex Overview Datalex is a leading provider of travel distribution software and solutions that enable innovative multi-channel distribution strategies of global airline suppliers and travel distributors. Headquartered in Dublin, Ireland, the company has offices in Europe, Asia Pacific and the USA.
Airlines, South African Airways, Frontier Airlines, Aer Lingus and Philippine Airlines. TDP provides a comprehensive multi CRS/GDS portfolio that enables advanced merchandising of air and ancillary pricing, shopping, loyalty and personalisation across multiple sales channels. The platform has innovative features
such as the ability to contextualise shopping and actively personalises and tailor offers to bring more value and choice to the customer. The platform drives over 75 million travel bookings each year and in 2010, an estimated US$1 billion in ancillary revenues were transacted through TDP by Datalex customers.
Innovations for 2011 On the back of a number of high profile customer wins in recent years, the Datalex Travel Distribution Platform (TDP) has won a World Travel Award for the third year running; this time in recognition of its successful merchandising solution. The Dublin-based company has most recently added TCH Europe, Air China, Spanair, Air Malta, Air Pacific and SITA to its client list. It also provides distribution solutions globally to STA Travel, Trailfinders, Affinion Group, United
Datalex is an industry leader in travel solutions.
For more information visit www.datalex.com
ABTA_2011_DAY2_v2_Layout 1 27/10/2011 17:41 Page 48
World Travel Awards presents
e Asia & Australasia Travel Golf Classic SEPTEMBER 2012
World Travel Awards (WTA) presents the Asia & Australasia Travel Golf Classic, to be held at a stunning location alongside the WTA ceremony at The Oberoi Gurgaon. Set amidst the foot hills of the Aravali, Mother Nature’s own hillocks and knolls make for natural golfing country, lending themselves ideally to enticing fairways, cunning greens and engaging waterways enough to quicken any serious golfer’s heart. Golfers of all standards can discover the joys and challenges of golf at this 27-hole Golf Course. The Asia & Australasia Travel Golf Classic will bring together the leading figures from the region’s tourism industry. On the morning of the 2012 World Travel Awards Asia & Australasia Ceremony, the event will provide a unique opportunity to meet and network with the industry’s elite – as well as play golf on one of the world’s premier courses. Applications are now open to individuals or teams wishing to take part. For Sponsorship enquiries please contact: tony.prince@worldtravelawards.com
Sponsored and brought to you by: