Issue No. 143
ECHo! The qua r ter ly maga z i ne of EC H I n c
Winter/Spring 2011
Enriching lives at ECH Day Programs
ECH enriches the lives of older people th r o ug h i n d ep end en t l i v i ng u n i ts , c o m m u n i ty s er v i c e s a n d r e s id en t ia l ca r e
W i n t e r / S p r i n g 2 011 – I s s u e N o .143 Enriching lives at ECH Day Programs
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Happy hundred years
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Increasing community services in the west
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New Independent Living developments
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A place to call home
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Ron’s living Legacy
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Update on the Site Upgrade Program
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Gophers and motorised scooters
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Thanking our volunteers
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Social Pages
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Update Meetings for ILU residents
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Enhance your health and wellbeing
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Satisfaction survey – further results
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Home safety and security
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ECHo! is the quarterly publication of ECH Inc. Please share this publication with your family and friends.
Careers at ECH
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Introducing...
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Opinions quoted in this publication are not necessarily those of the editorial team or the ECH Board of Directors.
A work of Titanic proportions
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Offering new levels of residential care
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Looking for fun and friendship?
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Reflecting on Also a Mirror
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Always together
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Celebrating sixty years
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Tracing your roots
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Holiday unit booking form
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Contact Us
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ECHo! ECH Inc 174 Greenhill Road Parkside SA 5063 Telephone: 08 8407 5151 Facsimile: 08 8407 5130 Email: admin@ech.asn.au Website: www.ech.asn.au
ECHo! is printed on Monza Recycled using vegetable-based inks.
COVER STORY
Enriching lives at ECH Day Programs ECH Day Programs provide a range of social activities for older people who may have memory loss or who are socially isolated. Our programs focus on the individual needs and aspirations of participants, assisting them to engage in meaningful activities, social interaction and connection with the wider community. We offer: •
flexible sessions to meet the needs of participants and carers
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a safe, secure environment with skilled and caring staff
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fully equipped centres with modern facilities
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assistance with transport if required
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a broad range of activities, in-centre and out in the community
Staying active
Eligibility and costs Older people over the age of 65, still living at home, who experience memory loss or dementia or who are socially isolated are generally eligible to attend one of our programs. Costs vary but are designed to be affordable. Please contact your nearest location for more information.
Exploring the community
Locations Smithy’s Place 1a Warooka Drive, Smithfield Ph: 8254 2992 Southern Day Program Corner Jade Crescent and Hay Street, Happy Valley Ph: 8381 4901 Walkerville Day Program 160 Walkerville Terrace, Walkerville Ph: 8342 8367 Sundowner Plus – evening program 168a Cudmore Terrace, Henley Beach Ph: 8356 3169
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Sharing wisdom and experience Cover photo: Walkerville Day Program Art Project participant Fran Brown with Pembroke School student Emma
‘ECH as I see it’ By Hartley Northern, Sundowner Plus evening program “As 90 years was just around the corner, I thought well I’ve been there, I’ve done that. Then my wife heard about ECH’s day programs. Well, ECH has offered a new door for me. I get picked up in the company bus twice a week and, if the weather is good, we will go to a nice park, break out the coffee and cake then go back to the centre for a two course slap up meal, play games and do other activities till it is time to go home. What more could anyone want – I love it.”
Experiencing the unusual
Celebrating achievements and milestones
Doing what you enjoy
Engaging in creative pursuits
Making new connections
Enjoying modern facilities
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COVER STORY CONTINUED...
Side by Side Riding on the success of previous years, Walkerville Day Program has been running its fourth Art Project, bringing together older and younger generations to encourage creative expression and raise community awareness of memory loss and dementia. This year’s theme celebrates the inclusive nature of the project and the support that is shared between the participants and the students. Entitled “Side by Side”, the project involves nine older people from the community and nine students from Pembroke School. Artist Katie Harten has returned this year, leading the group and guiding them in the creation of several artworks, each involving a different creative medium. “Side by Side is once again reinforcing that older people who have memory loss or dementia, or who are socially isolated, can benefit from involvement in artistic pursuits,” Day Program Coordinator Sharyn Blows says. “Creativity is an
avenue of expression for people of any age and being able to express oneself in a positive way often helps to lift a person’s spirits by enabling them to have a voice and fostering a sense of achievement. The intergenerational group setting of the project offers a supportive and dynamic environment, allowing wisdom to be shared, new skills to be learnt and friendships to be formed.” The nine week program culminated with a special exhibition and launch of selected artworks at Pembroke School. For more information about the project, contact Sharyn Blows on 8342 8367.
Smithy’s Place officially opened On the 2nd of June, the relocated James Martin Day Program was officially opened as Smithy’s Place in the company of many guests. Staff members, clients, family and special guests gathered at the new Smithfield site to share in this occasion and were treated to morning tea, guest speakers and a tour of the facilities.
Green thumbs given garden beds With the help of students from Reynella East High School, raised garden beds have been constructed at Southern Day Program, allowing clients to get back into the garden. Completed in early May, they now have two garden beds full of herbs and vegetables. Along with the recent purchase of a barbeque, outdoor setting and portable gazebo, clients and staff now have an area perfect for enjoying the outdoors.
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Happy hundred years Keeping active, being healthy and remaining positive are three things which Fran Brown thinks are important for a long life. Recently celebrating her 100th birthday, Fran is speaking from experience. Born on the 23rd of May in 1911 in Christchurch, New Zealand, Fran moved to Australia with her family when she was ten years of age. They settled in Melbourne where Fran met her Adelaide-based husband Geoff. Fran was keen to live in Adelaide, marrying Geoff in his hometown and honeymooning in Victor Harbor. A naturally friendly and positive person, Fran enjoys going out and “living now”. Still living in her own home, she is supported by ECH Community Services and attends ECH’s Walkerville Day Program where she has been a part of the new art project, Side by Side. “I’m still out everyday with different things,” Fran says. “I go to the pub and I have a drink now and again….but only one!” Remaining positive is a big part of Fran’s life and she is pleased to report that she is “happy with everything”.
Increasing community services in the west The Board has approved funds for the refurbishment of the Western Nursing Home building on an ECH site at Henley Beach to provide much needed health and wellbeing services in the western suburbs. Two new day programs for older people who have memory loss or who are socially isolated, carer support and a variety of therapeutic classes will be operated from the renovated buildings. The programs will complement extensive community services already being offered by ECH’s Western Therapy Service. A growing need for programs which provide socialisation for people with memory loss and respite for their carers was identified in research conducted by ECH to identify gaps in service provision. “I believe there will be much interest in the programs as our research has identified that older people with moderate to high needs are not adequately catered
for in the western suburbs,” says Andrew Stoll, ECH General Manager of Community Services. “We have identified the need as significant enough to invest substantial ECH funds to provide these new services over the next two years.” Services for carers will be developed in an adjacent area in tandem with services for day program clients. Carer health and wellbeing was highlighted as a major area of concern in a report ‘Who Cares’ which arose from a 2009 Commonwealth Parliamentary Enquiry into better support for carers. The report identified that carers often neglect their own health in the course of providing support to their loved one. “Our goal is to have the site re-invented as a health and wellbeing destination for older people and their carers by promoting healthy ageing through building their capacity and enhancing their independence,” Andrew says.
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New Independent Living developments In response to the ever increasing need for affordable and suitable housing for older people, ECH is applying for council approval to construct new independent retirement living sites. “We are intending to build 30 to 50 new units a year for the next five to six years,” Independent Living General Manager Paul Thorne says. With land purchased from consolidated revenue, plans are currently being made to construct new units on Morialta Drive at Smithfield and Fosters Road at Oakden. ECH has approximately 6,700 square metres of land at Oakden with plans to build one site of 15 units. At Smithfield, we have roughly 10,000 square metres of land with plans to build two sites of approximately 15 units each. “Both areas were identified as having a shortfall in specific housing for older people,” Paul says. “In addition, both sites meet our criteria in that they are well located within walking distance to shops, public transport and other community facilities.” Considerable planning and consultation has gone into developing the unit designs, which meet the Federal Government’s Liveable
Housing Design Guidelines. “We have invested a substantial amount of time into designing units which will allow people to age in place yet still be affordable,” Paul says. Both sites will feature two bedroom units of varying size and layouts, including: •
garage under the main roof (with direct access to the unit)
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open plan layouts to eliminate passageways
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wider door widths to improve accessibility
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main bedroom of at least 16 square metres to improve circulation space and accessibility
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elimination of steps throughout
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private rear courtyard
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separate laundry and second toilet
field site
Proposed Smith
Proposed Oakde
n site
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“It is our intention that the units will be orientated to maximise natural light, ventilation, heating and cooling with building materials and windows which minimise heat loss and gain,” Paul says. The units will also have environmentally sustainable features such as energy efficient appliances and insulation, making use of solar energy and rainwater retention. Gardens will be fully irrigated with wider footpaths and plants which are drought and heat resistant.
The plans are currently with Port Adelaide Enfield and Playford Councils for development approval. The units will be Resident Funded Units. Prices are undetermined at this stage because final construction drawings and quotes will not be prepared until council approval has been received. You can register your interest now by contacting ECH Accommodation Services on 8407 5115 or by emailing iluenq@ech.asn.au.
Independent Retirement Living with ECH ECH provides quality, affordable, low maintenance homes that are well located within established suburbs. All units are close to essential services such as shops, medical facilities and transport routes. These excellent locations are a benefit of ECH’s long history. Established in the early 1960s, our unit groups are in valuable and sought-after areas. Adding to the appeal of these locations is ECH’s commitment to ensuring our new and refurbished units are well appointed, featuring contemporary décor and fittings. Each group of homes enjoys optimal amenity in terms of gardens, grounds and maintenance services. We have 96 independent retirement living sites around metropolitan Adelaide and in some regional areas. Whether you prefer living near the sea or the hills, north or south or within the leafy eastern suburbs of Adelaide, ECH offers an extensive range of locations to meet your needs. For more information, contact ECH Accommodation Services on 8407 5115 or email iluenq@ech.asn.au.
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A place to call home Smithfield Residential Care Centre
Built in 2007, ECH’s Smithfield Residential Care Centre offers a complete package to potential residents, with modern facilities, unique features and dedicated staff in a setting where every person is enabled to make the centre their home. With the capacity to house 72 low and high care residents, the care centre is also equipped to offer respite and ageing in place, where the need to move rooms is minimised despite any changes that may occur in a resident’s care needs. As you walk through the door, you will be greeted by a colourful entranceway, resembling a shopping mall, which includes a coffee shop serving drinks and light snacks, a hairdressing salon and a small shop selling pre-loved goods. A number of lounge and dining areas of varying size, furnished and decorated in a comfortable, homelike manner, are available for residents to relax, socialise, entertain visitors or book for celebrations and family gatherings. The care
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centre also has a small chapel which can be booked by residents for personal occasions. A secure wing for residents with dementia has its own facilities, such as a dining room, lounge room and new sensory garden, so as not to unduly restrict freedom. Smithfield Residential Care Centre offers spacious single and semi-single rooms, each with an ensuite bathroom and sockets for a telephone and personal computer. Semi-single rooms are perfect for couples, with the ability to arrange the room settings in a variety of ways. Rooms overlook the care centre’s landscaped gardens or attractive courtyards. You will also find an individually controlled air-conditioning unit in each room, enabling residents to maintain their preferred temperature settings. Working in accordance with ECH’s Lifestyle Model of Care, the care centre encourages residents to maintain their independence, enabling them to continue to make choices about their lifestyle and be involved in how care is provided. For this very reason, a buffet style breakfast is offered from 8am
to 9.30am, allowing residents to wake naturally and dine at their preferred time. A diverse lifestyle program also engages residents in activities which meet their preferences or needs, allowing them to retain their interests or learn new skills. Smithfield Residential Care Centre acknowledges that new residents and their family members may have fears and concerns about moving to residential care. Staff work in accordance to ECH’s values of integrity, respect and empathy, offering support and understanding with the reassurance that residents will be enabled to maintain their independence as much as possible and be involved in decisions regarding their care. Staff care for each resident as if they were caring for their own family member. Tours of the care centre are conducted on the first Thursday of every month. If you would like to sign up for a tour, please contact 8254 4700 to place your name on the list. If you would like more information about Smithfield Residential Care Centre, please contact Kelly Geister, Residential Site Manager, on 8254 4700.
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Elizabeth Henry, Resident “A lovely place, everybody is so helpful. Plenty to eat and the food is beautiful. Staff are excellent, very caring and nothing is too much trouble.”
Leanne Bridge Personal Care Worker “I have worked for ECH for six years, three and a half years at Smithfield Residential Care Centre. We have a beautiful facility with everything the residents could need. We have a great team who all work together to get the job done. Smithfield has a family atmosphere, all staff work hard to make the residents’ stay here a relaxed and happy time.”
Janice Sheehan Family member “From the moment I admitted my mother and father at Smithfield Residential Care Centre the staff have been wonderful. They are very supportive and understand how difficult the move was. The facility always looks clean and smells wonderful. I go home after visiting knowing my parents are safe, loved and cared for by a group of amazing individuals.”
Anne Collis Family member “Dad was 42 when he left his father, brothers, sisters and friends behind in England to make a ‘better life’ for his wife and four teenage children in Australia. He had no trade as he left school at 14, but worked hard and provided for his family. After retirement he took up golf, which he played four days a week and ‘fixed’ things for everyone in the family in his workshop. At 78, Dad was diagnosed with Alzheimer’s Disease but continued to play golf, ‘fix’ things and go on shopping trips. As Dad’s symptoms progressed, he became very confused, especially at night, he lost his language skills and could not express himself and became very frustrated. At 85 years, Mum struggled with the loss of the husband she had known and was not able to give him the care he needed. After much anguish and with heavy hearts, we sought a residential care placement for Dad. Dad was admitted to Smithfield Residential Care Centre at the end of December. It has been a big adjustment and grieving process for us all, but Dad is now surrounded by staff who know what he needs, without the need for words. His frustration has lifted and he expresses his delight through his gestures, smiles and the ‘twinkle’ which has returned to his eyes. A heartfelt thanks to all the staff at Smithfield Residential Care Centre for giving Dad a ‘better life’.”
Joyce Potter Resident “I am very happy here. The girls are very good to me. Gail is good to us with ‘Move it or Lose it’ (exercise program). I am very happy with Jan, Betty and Ros who give us singing – we have a lot of laughter with them. I enjoy the church services in Gapper Hall every Friday afternoon. I like to go to see the film every Wednesday evening and I enjoy the ice cream in a cone. I have been on a lot of bus trips and have enjoyed every one. Veronica has arranged several concerts for us and we enjoy her cooking days. If I get tired of the meals in the dining room, I have fish and chips and a cappuccino in the kiosk.”
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Ron’s living Legacy Since 1988, Ron Clark has been avidly supporting the families of fallen soldiers through practical assistance and fundraising. Recently, it was calculated that Ron has raised up to $200,000 in his 23 years as a Legacy volunteer and, although he is “winding down”, he continues to contribute. Ron’s childhood was lived out during the post-war years of the Depression. His father had been a sergeant with the Australian Army, whose duties were mainly as a Lewis machine gunner and wire operator on the Western Front in World War I. He was wounded twice, once being evacuated after he succumbed to gas warfare. It was this incident that saw Ron’s father contract tuberculosis which eventually took his life in 1931. As Ron’s father had died of war-related injuries, Legacy stepped in to help ensure his family didn’t suffer further with any loss of lifestyle. Ron and his siblings became wards of Legacy and received monetary assistance with clothes and schooling. “There were five of us and we accepted Legacy’s help,” Ron says. “It was the Depression. Money was scarce and jobs were hard to get.” They were encouraged to mix socially and supported to attend activities such as camps and clubs. Ron went onto to live a full working life, serving under Compulsory Protracted Service Industries during World War II before volunteering for the Australian Imperial Force where he served in the Pacific Islands and Japan from 1946–1954.
After his service, he went back to his childhood roots with his wife Carol. “I was born on a farm and we went back to farming,” Ron says. Many years passed until their farm succumbed to drought conditions. So Ron joined an agricultural firm and “climbed the corporate ladder”, eventually buying part of the business with his wife and going out on his own. They brought up six children and now have 15 grandchildren and 27 great-grandchildren. Grateful for the support he had been given, Ron joined Legacy as a volunteer in 1988. “I wanted to give a bit back,” Ron says. As a volunteer he provided practical support and assistance to families of fallen soldiers, ensuring their welfare, as well as being assigned fundraising duties. “My main concern was waste paper and salvage,” Ron says. He established a collection round and would redeem these items into funds for Legacy. Having a continued interest in his own waraffected history, Ron wanted to visit the places where his father had served. So Ron and his son recently toured the battlefields with a travel group, attending services at Villers-Bretonneux on Anzac Day. With the help of a military history organisation, Ron was able to pinpoint the two locations where his father had been injured, Pozieres and a command post at Beugny. “There were thousands at the dawn service,” Ron says. “Mostly Australians.” During a later service he also got the chance to meet former Prime Minister Kevin Rudd and found him to be a “likeable character”. Now residing at ECH’s Holly Residential Care Centre with Carol, Ron has reduced his volunteer role but still goes out collecting bottles and cans for Legacy. ECH Inc | ECHo! Winter/Spring 2011
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Update on the Site Upgrade Program What are we trying to achieve? The Independent Retirement Living Site Upgrade Program aims to deliver sustainable improvements to outdoor areas, security, amenity and gardens for existing and future residents. Beginning in 2010 and going through to 2015, the Site Upgrade Program is a $60 million dollar initiative to redevelop and upgrade each of our sites.
Who are the staff that manage the program?
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communal areas – including paved, covered seating areas
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internal and external painting
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removing potential trip hazards
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refurbishment of pre-1994 Entry Contribution Units, including the temporary relocation of residents
What are some of the specific features and improvements?
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Craig North, Project Manager – overall responsibility for the program
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Ngaire Merritt, Resident Liaison Officer – responsible for resident communication and assisting residents
Where possible and practical, we attempt to create a dedicated area for a shed, clothesline and bins.
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Where possible and practical, we provide ramped access to the front or rear of each unit. Paths are widened to a minimum of 1.2m to improve accessibility.
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Fully automated watering systems are added to the new gardens to assist in maintaining the gardens and conserving water.
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Where required, old fencing is replaced with Colorbond fencing and new block retaining walls are constructed.
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We endeavour to provide a range of covered seating areas designed to fit in with the surrounds.
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Michelle Dikih, Project Coordinator – responsible for onsite coordination of contractors and suppliers Monique Ten-Hove, Administration Officer – assists with keeping track of the projects, correspondence, budgets and happy to take your call
During a site upgrade we look at: •
upgrades to all infrastructure including storm water drainage, fencing and lighting
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better accessibility – widening paths and providing ramps where possible
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sustainable gardens – upgrade and addition of colourful water-wise plants and automatic watering systems
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garden beds for residents – creation of resident maintained gardens including raised garden beds where possible and agreed
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improved security lighting
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Internal painting In line with the painting schedule, residents who entered their unit before January 2007 will be offered the opportunity to have the inside of their unit painted at no cost. It should be noted that this generally takes two to three days and residents stay in their unit while the painting is carried out.
Pre-1994 unit refurbishment As part of the site upgrade program, residents in Entry Contribution Units which have not
Craig North, Ngaire Me rritt, Michelle Dikih and Monique Te n-Hove
been refurbished since 1994 will be offered the opportunity to have an upgrade at no cost. Upgrades typically include new kitchens, bathrooms, paint and flooring. During the upgrade, which normally takes eight weeks, residents are accommodated in one of ECH’s staging units at Glenelg.
Which sites have been completed? •
Cavender Court, Brighton
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Stace Lodge, Glenelg East
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Warren Court, Glenelg North
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Marshall & Farrar Court, Glenelg North
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Greenleigh Court, Glenelg East
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Riverhaven, Walkerville
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Lindsay Court, Somerton Park
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Bright Court, Highgate
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Michael Court, Fullarton
Which sites are currently or soon to be underway?
Consultation and communication We are committed to making sure any site upgrade includes significant opportunities for all residents to be consulted and have input into the final product. Below is a summary of the steps involved in the site upgrade process. 1. Initial site visit – often six months in advance to determine issues such as replacement of fences and/or items which may require council approval. 2. Initial letter to residents – a letter is sent out advising that planning has started and a contractor will be on site. Feedback is sought from those residents eligible for internal painting of their unit and/or window tinting. 3. Develop draft plans and estimated costs. 4. Hold residents’ meeting – a letter is sent out inviting all residents to a site meeting to discuss the details of the proposed site upgrade and provide an opportunity for feedback. 5. Visit residents and inspect units – each eligible unit is visited and inspected and the aspects of the unit upgrade are discussed (pre-1994 unit upgrades).
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David Court, Underdale
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David Read Lodge, Lockleys
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Braested, Parkside
6. Letter seeking unit upgrade commitment – a letter is sent seeking commitment from those eligible residents who have agreed to a unit upgrade.
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Rotary Village (Stage 1), Modbury
7. Prepare final plans and engage contractors.
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Hill Court, Victor Harbor
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Wilkinson Court, Victor Harbor
8. Notify residents of start date – letter is sent to residents informing them when the work is starting and what to expect.
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Mervyn Graham Lodge, Victor Harbor
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Manson Towers, Glenelg
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Bowden Towers, Adelaide
9. Undertake works. 10. Seek final feedback from residents – a survey is sent to all residents seeking feedback and suggestions for improvements in the future.
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Dorothy Laming in her
upgraded unit
“First class” living Dorothy Laming has lived and travelled all over the world. Originally from Scotland, she has also lived in both Africa and New Zealand. “I’ve been very lucky in life, the places I’ve been, the things I’ve seen,” Dorothy says. “I appreciate that I’ve seen how other people live. It opens your eyes and makes you appreciate things.” Now having lived in Adelaide for 20 years, Dorothy has been an ECH resident for the last six years and resides at Warren Court, Glenelg North, in her recently upgraded unit. Originally contacted in July of 2010, Dorothy was offered the choice to have her unit upgraded. She agreed and, after the planning process was completed, work began on her unit in November. Receiving a full upgrade to her second storey unit, Dorothy now has an open plan kitchen and living space, new kitchen and appliances, new bathroom, built-in robe, walk-in cupboard space and new flooring. “Everything’s really well done,” Dorothy says. “It’s very easy to keep.” She also particularly likes the new flooring because it doesn’t
hold the dust like carpet, assisting her to manage her hay fever. Now with ample storage space in her kitchen and walk-in cupboard, Dorothy jokes that she’ll have to “rent out cupboard space”. Dorothy says she was provided with several opportunities for feedback and consultation. This is essential to the unit upgrade process as residents are able to give us a practical view into what features are working well and what further improvements could be made. Glad to return to her home in the new year, Dorothy said the moving process was stressfree with those involved being very attentive to her requests and preferences. “They placed everything where I wanted it,” Dorothy says. “By night-time I was all settled.” Praising the area, Dorothy loves the location of her unit saying, “I think we’re really well off here. It’s quiet and not far from the shops.” Would she suggest ECH independent living accommodation to others? “Definitely,” Dorothy says. “I think it’s first class.”
New employees at Kidman Park Shane Hill (pictured left) started as Facilities Manager for Grounds in May, looking for an opportunity to further his career and work within a well structured organisation. Outside of work Shane’s interests include photography, watching most sports and ‘wining and dining’. In the 70s and 80s you might have seen him working as a DJ in the nightclub scene. Michelle Dikih (pictured page 13) is the new Projects Coordinator (Site Upgrades) and started in March. Having previously worked in aged care,
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Michelle knew how rewarding the industry can be. She is enjoying the diversity of the role and says that she is learning something new every day. Her hobbies include cooking, hockey, live bands and fishing. Monique Ten-Hove (pictured page 13) began as Project Administration Officer in April, applying for the role because she was looking for a rewarding job which offered progression opportunities. Monique is enjoying the variety of work, and also meeting residents. In her spare time she enjoys spending time with family and friends, and water sports.
Gophers and motorised scooters Information for ECH independent living unit residents For older people who are no longer driving but still wish to remain independent of public and community transport, a gopher or motorised scooter may be an ideal option. A wide variety of gophers and scooters are available, each tailored to meet different needs. Some may be the safe and correct option for your situation and some may be inappropriate. Due to this, we request that ECH independent living unit residents please contact our Independent Living Services team prior to purchasing a gopher or scooter. They will assist you by making a referral to an occupational therapist who will ensure that you are able to source the most appropriate option. In addition, each ECH unit and each ECH site has different features which may restrict the safe
use of a gopher or scooter. Once Independent Living Services has been notified of your intent to purchase a gopher or scooter, a Maintenance Services officer will be arranged to inspect the immediate area to develop the most appropriate storage, charging and securing option. They will also discuss the associated costs of this with you. The officer needs to inspect the area prior to your purchase to consider communal walkways, safe access for emergency services and to ensure there will be no damage to property or grounds. Independent Living Services is a service that is exclusively for the residents of our independent living units. The team collaborates with residents to provide information and advocacy which aims to assist them to live an independent lifestyle for as long as they choose to do so. Independent living unit residents can contact Independent Living Services on 8407 5111.
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Thanking our volunteers In May, we celebrated National Volunteers Week, giving us the opportunity to show our appreciation for the amazing work our volunteers do for our residents, clients and our organisation. We thank our volunteers for sharing their talents, skills and interests with us for the greater purpose of enriching the lives of older people. Below are some examples of the contributions our volunteers make.
Ruth and Arthur Pratt As retired primary school teachers, Ruth and Arthur are putting their organisational skills to good use at Charles Young Residential Care Centre, maintaining several onsite libraries housing a total of over 3,700 DVDs, videos, CDs, music tapes and records. Volunteering since Ruth’s mother came to live at the centre in 2003, they began by being involved with small group activities, later taking an interest in sorting the entertainment resources. Working mainly on Mondays and Wednesdays, Ruth and Arthur have catalogued all of the resources and their locations, and have also assigned genres to make searching for items easier. They have also put together boxes of appropriate resources which are rotated around each wing for residents to browse and borrow. “We get pleasure out of being able to provide the residents with what they like to listen to and watch,” Arthur says. “You’re really needed,” Ruth says. “You learn new tricks and you meet new people. You’re doing something worthwhile.”
Carolyn Packham Talking to a family member one day, Carolyn expressed her desire to do more. Taking up their suggestion of volunteering, Carolyn approached Smithfield Residential Care Centre. “From the moment I walked through the door I knew I’d found a home,” Carolyn says. It didn’t take her long to recognise the need for a unique creative outlet, with several residents already showing an interest in crafts. Having a long-standing interest in crafts herself, Carolyn began running a group on Mondays and Fridays. She encourages the participants and supports them in achieving their project ideas (see page 28). “I am going to be here for a long time,” Carolyn says. “If you’ve got the time, it’s a fulfilling aspect of life. Just get into it.”
Margaret Williams and Ives Born with congenital eye damage, Margaret has experienced problems with her sight throughout her life. Several years ago, Ives, a guide dog, came into Margaret’s life and changed her whole world, giving her newfound freedom and confidence and allowing her to volunteer at Marten Residential Care Centre. Margaret visits with 16 residents individually, providing them with one on one social interaction and opportunities to reminisce. She also sits in one of the communal lounges after lunch and will usually take off Ives’ harness, allowing residents to interact with him while he is “off duty”. The residents are inspired by Margaret and Ives, especially upon learning that they have to be up at 6am and catch two buses to be at the centre in time to start their round of visits. Margaret says visiting the centre has built her confidence and given her so much pleasure.
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Heather Seifert Previously working as a Personal Care Worker at Ross Robertson Memorial Care Centre, Heather considers the centre her second home and continues to support the residents there by volunteering 16 hours a week with activities and many hours with residents in palliative care. Heather finds joy in helping with bus trips, exercise classes, bowls, cooking, concerts and special events, all the things that bring smiles to the residents’ faces. “That’s where my heart is,” Heather says of her reason for volunteering. “I want to give back to the elderly the gift that they have given me.” She also spends time with palliative care residents and their families, offering guidance and support and making sure that someone is always there for them. “People should not have to die alone,” Heather says.
Tukta Saitanoo and Vivienne Bradley Every Thursday, Tukta and Vivienne arrive at Holly Residential Care Centre ready for a full day of serving residents and visitors in the centre’s café. Tukta began volunteering with an aim to “bring some happiness to people” and also to learn about aged care in Australia. Vivienne, a former nurse, enjoys the company of the residents and began volunteering through a friend who lived at the centre. Involved in preparing light meals and beverages, cleaning and also interacting with residents and visitors, both Tukta and Vivienne enjoy the company of their customers and find the opportunity to help others very rewarding. “I enjoy talking to many residents and providing a happy and caring service in the coffee shop,” Tukta says. “The interaction with regulars to the café is stimulating and rewarding,” Vivienne says.
Sue, Norman and Leanda If you walk past the hall at Walkerville Residential Care Centre on a Tuesday morning you will hear the sound of residents enjoying one of centre’s most popular activities. Sue, Norman and Leanda, together with assistance from Ros and Kristji, run weekly sing-alongs, much to the delight of the full house of residents which attend each session. Leanda was born blind but learnt to play the piano at a very young age. She heard about the need for volunteers at the centre and has been volunteering since 1995. Sue worked at the centre and stayed on as a volunteer after she retired over a decade ago. Norman has been volunteering for eight years and was introduced to the centre by Sue. All three volunteers find volunteering for ECH a very rewarding experience.
Ron Hope Ron has a special connection to his volunteer role at Holly Residential Care Centre. Volunteering three times a week, Ron initially began assisting with activities to involve his wife, who is a resident, in the lifestyle program. Now he not only does it for her enjoyment but also for his own, supervising activities such as bingo, skittles, quizzes and arranging the weekend movie. Also enjoying the company of the residents and realising the importance of social contact, Ron enjoys chatting and reminiscing with residents and particularly tries to target those who rarely have visitors. “The residents are full of memories and I gain satisfaction from sharing those past times,” Ron says.
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Social Pages
Want to be a part of our social pages? Send your photos to: ECH Publications, Reply Paid 83158, Parkside SA 5063 or email publications@ech.asn.au
The Belles from Branston Court
June Hania and Beatrice Wilson celebrating SA History week in 1920s style
Joy’s 95th birthday celebration
Victoria Court residents (back row L-R) Roy Brown, Claire Miller, Jean Teivans, Vic Rodgers, Marj Gravestock, (front row L-R) Hilda Hochstrasser, Joy Wiltshire (birthday girl) and Betty MacFarlane
Spice up your art life! Looking for a chance to meet new people, socialise and be creative together? An exciting new “chat and do” group has commenced this year! The group focuses on art and craft, and the benefits of socialising, participating, imagination and creativity. It is run by ECH residents but is open to anyone who would like to join. The group does not offer art classes but the chance to socialise and share experience through a common interest in art and craft. Participants are required to bring their own materials. Where: Eastwood Community Centre When: 1st and 3rd Tuesday of each month, 1pm to 4pm Fee: $3 per session To register your interest, please contact Helen Rodriquez on 8364 0796.
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Share your story Are you or do you know of an ECH resident or client with a story to share? The ECHo! Committee is always looking for story ideas to consider for future editions. We generally look for stories with themes such as: •
achievements and talents
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interesting life journeys or hobbies
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milestone anniversaries or 100th birthdays
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active lifestyles or reclaimed independence
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resident or client experiences of ECH services
To suggest a story, please contact Sarah Tomlinson, Publications Coordinator, on 8407 5160 or email publications@ech.asn.au. You may also send brief details of your suggestion by mail to 174 Greenhill Road, Parkside 5063.
Update Meetings for independent living unit residents This year Update Meetings were held from the 23rd of May to the 27th of May at four different locations. Despite the cold spell that hit during the week, a total of 197 residents attended to receive first hand information about what is happening across ECH. Nine ECH staff from different departments welcomed the opportunity to meet residents after the official presentation to answer any questions. Below is a summary of the information presented.
Satisfaction survey of independent living unit residents
New independent living site developments
An update on the findings from the satisfaction survey was provided. For more information refer to the article on page 22.
An update on the new developments at Oakden and Smithfield was provided. Please see pages 6-7 for more information.
Locks on ETSA boxes
Site Upgrade Program
We had a suggestion from a resident to install locks on all our ETSA meter boxes. We were able to determine that ETSA provides a standard lock with a secure master key which their meter readers have so they can gain access to read the meters and which we can have for our maintenance officers and contractors. ECH has a program in place to install these locks on all our ETSA meter boxes to improve security and provide peace of mind for our residents. We thank the resident involved for bringing this suggestion to our attention.
An update on the Site Upgrade Program was also provided. Please see pages 12-14 for more information.
Meeting outcomes
Painting programs
A total of 25 matters requiring follow up were raised with the Independent Living Services team and 49 maintenance related comments and/ or requests were logged with the Maintenance Services team. Many requests for information about concessions for utilities were received. As this is a topical issue at the moment we are intending to provide further information to residents about energy and cost saving ideas.
In conjunction with the painting component of our site upgrade program we now have a preventative maintenance painting program in place. The program is based on an individual assessment of each site and the condition of paint work. As part of the program, a contractor will visit each site (not individual units) every year to ‘touch up’ any external areas as required to maintain them at an acceptable standard until the next full coat of paint is due. The major painting component of the site upgrade program is being rolled out over the next five years. We have painted the exterior of 21 sites, along with the interior of 31 eligible units.
The meetings were again very positive with feedback from residents indicating that they enjoyed attending and were generally very happy in their homes. Thank you to those residents who attended the meetings and provided us with feedback. We look forward to reporting back to all residents on the outcomes through future editions of ECHo! and at the Annual General Meetings coming up in October.
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Enhance your health and wellbeing ECH operates four therapy centres which provide a range of allied health services and fitness sessions to help keep people aged 60 and over as healthy and independent as possible. Each Therapy Service offers a varied schedule of affordable services tailored to meet the needs of the surrounding community. For more information, please contact your nearest centre: Greenacres 1/1 Rellum Road Ph: 8369 3393
Therapeutic Tai Chi Southern Therapy Service, Morphett Vale* Tai Chi is gentle exercise consisting of fluid and gentle circular movements. Breathing is deepened and slowed, aiding visual and mental concentration and relaxing the body. There are various health benefits from Tai Chi including: •
increased movement and flexibility
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good posture is maintained whilst the joints and muscles are gently exercised
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improved standing and walking balance (falls prevention)
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enhanced concentration and relaxation skills
Henley Beach 168a Cudmore Terrace Ph: 8356 3169
Classes are limited in size to allow attention to individual needs. Classes are 60-90 minutes long and courses consist of eight weekly sessions. A referral from your GP is required to attend this course.
Morphett Vale 126 Pimpala Road Ph: 8322 5700
*Similar classes are also run at Henley Beach and Greenacres. Please contact your nearest location for specific details.
Victor Harbor 33 Cornhill Road Ph: 8551 0617
Getting Up Off the Floor Greenacres Therapy Service, Greenacres For many older people, knowing how and being able to get up off the floor safely after a fall is of great concern. In response to a need identified by current clients, ECH’s Greenacres Therapy Service has introduced a new education session on this topic. The session is relaxed and informal, allowing participants to share their individual concerns and experiences. A physiotherapist leads the session, discussing techniques for getting up safely and also what to do if you are not able to move. These techniques are re-enacted by another staff member and participants are given the opportunity to try them out at the end of the session if they wish. The classes also cover pre-emptive measures people can take to assist them in the event of a fall. An affordable fee is charged and no medical referral is necessary. Sessions are run on demand,
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generally on a Tuesday or Thursday. Please phone 8369 3393 to register your interest.
Fit & Feisty
Client experience: Pam Skyb was in the kitchen when she broke her leg. Having recently attended the ‘Getting Up Off the Floor’ education session, she had already begun to implement the suggested changes. In particular, she had moved her phone to a lower position so she could reach it from the floor. Falling to the floor, Pam was able to slide across and reach her phone. “It really helped me, knowing that the phone was in reach,” Pam says. Although it was just a small change, Pam says it made all the difference to her at the time.
Fit & Feisty is a fitness class for older people who have an interest in keeping fit, staying active and improving their quality of life. The class involves supervised, progressive strength and cardio training in both group and individual settings.
Pilates Western Therapy Service, Henley Beach Pilates is a system of exercises promoting the strengthening of the body. Benefits include increased levels of strength, balance, flexibility, muscle tone, stamina and wellbeing. The benefits of the exercises as well as the ability to modify them to meet differing needs makes Pilates an ideal program for older people. The foundation of Pilates is building up core muscle strength in the abdomen and back and is particularly helpful for managing and preventing back injuries. Participants require medical clearance from their GP and an assessment by an ECH fitness instructor. Participants must be able to get up and down off the floor on their own or with the assistance of a chair. The program consists of a weekly hour long session and runs for 15 weeks in total with the possibility of continuing with more advanced exercises.
ECH Therapy Service, Victor Harbor*
Cardio and strength training is proven to increase strength, flexibility and co-ordination, improving a person’s ability to perform daily activities. Improving your fitness can also assist in managing chronic conditions such as diabetes and high blood pressure. Each participant is individually assessed by a qualified fitness instructor or personal trainer. Low cost sessions can be paid for on a casual basis with no contracts. To be eligible you will need medical clearance or a referral from your GP. For more information, contact ECH’s Therapy Service in Victor Harbor on 8551 0617 *All four centres offer a varied schedule of fitness classes. Client experience: “I think ECH does wonders to keep people in their homes. They give me all the help that I need. As long as you keep as fit as you can I think that’s the answer. Try to do as much as you can and be interested in what goes on in the world. I live by the motto ‘to stay as busy as you can for as long as you can’.” – 93 year old fitness class participant from Greenacres Therapy Service who has been involved in some form of exercise ever since she was 15.
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Satisfaction survey – further results In the Autumn edition of ECHo! a brief summary of the preliminary results of the satisfaction survey of independent living unit residents was published. This survey was conducted in September 2010 by an external organisation called Press Ganey. Further analysis has been conducted with the following satisfaction ratings presented at the recent Update Meetings.
General results •
67.9% response rate – 1,764 residents were sent a survey and 1,198 residents returned a completed survey
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overall satisfaction rating = 79.9%
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3,500 individually written statements
Specific ratings about grounds •
attractiveness of outside grounds – 68%
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how well gardens are maintained – 67.4%
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response times to garden requests – 68.8%
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courtesy of the grounds staff – 84.6%
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skill of the grounds staff – 74.7%
Specific ratings about Maintenance Services •
response times to requests – 84.3%
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courtesy of maintenance staff – 90.3%
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skill of maintenance staff – 85.1%
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satisfaction with maintenance – 83.4%
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how well your site is maintained – 73.9%
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how well your unit is maintained – 77%
Other specific ratings of interest •
extent to which you feel safe – 83.7%
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living here maintains your independence – 87.7%
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extent you receive value for money – 76.3%
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•
aware of the role of Independent Living Services (ILS) team – 72.1%
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courtesy/friendliness of ILS staff – 85%
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professionalism/skill of ILS staff – 81.9%
Top 5 priorities in response to the results •
ensuring management staff are receptive to your ideas
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ensuring management staff provide a well run operation
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raising awareness of the Independent Living Services team and their role
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increasing the extent to which management staff are accessible
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increasing the extent to which services meet your needs
What are we currently doing to address the issues raised? •
ensuring ample opportunities for resident consultation on site upgrades
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ensuring we provide a timely response to your requests and concerns
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managing and monitoring contractors
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preventative maintenance
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decreasing vacant units
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continuing ‘Deck Chair’ site meetings
Home safety and security There have been several reports from the community of items being stolen from homes in broad daylight where properties have been left unsecured. ECH urges residents to lock all doors and shut all windows whenever they leave their unit. Even if you only leave your home unsecured for a few minutes to check the letterbox, hang up some washing or chat to a neighbour, this is still enough time for someone to walk into your unit and take valuable items. We also encourage residents to keep doors locked when they are at home as having someone present in a property will not deter some thieves from entering. All windows of ECH units are protected, either by screens or the ability to lock them in a slightly open position to allow for fresh air. Please make use of these protective features. ECH is committed to ensuring your unit is secure and that you feel safe. Please make note of the following tips which will help you to be proactive about security (adapted from SA Police Home Security booklet): •
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Don’t leave garden tools or items such as brooms and mops outside as these could be used to force open or break windows. Don’t hide spare keys outside. Use a key hide or leave them with a friend or family member. Contact Maintenance Services to arrange the purchase and installation of a key hide.
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Mark your valuable items so they can be easily identified if stolen. This may also act as a deterrent.
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When you are out, consider turning your telephone and doorbell volume down to low and ask a neighbour to keep an eye on your property.
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Never leave a holiday message on your answering machine.
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Consider using timer switches to turn on lights if you are going away as this gives the impression that someone is home.
If your unit has been broken into, report this to the police by calling 131 444. Then inform ECH Independent Living Services on 8407 5111. If you see something suspicious, call Crime Stoppers on 1800 333 000. For more information, contact your local Service Area Crime Prevention Section of the SA Police. If you have any concerns related to your unit, please contact Maintenance Services on 8159 4700.
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Careers at ECH Residential care focus The provision of accommodation and services to more than 5,000 residents and clients each year necessitates a large workforce and corporate infrastructure. As an organisation that is driven by its values we place very high importance on recruiting staff according to our values of integrity, respect and empathy. Some of the benefits of working for ECH include: •
comprehensive induction and training
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competitive remuneration including access to full salary packaging
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personal development and career opportunities
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confidential Employee Assistance Program
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a progressive and innovative workplace
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a safe workplace with a strong commitment to injury prevention
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Staff Wellbeing Program
Personal Caring When she was younger, Kelsee Hassen (pictured above) helped to look after her very ill grandfather. It was this experience that motivated her to pursue a career in aged care. Now at age 20, Kelsee works as a personal carer at ECH’s Charles Young Residential Care Centre and has done so since 2009. Being a carer involves ensuring that all the needs of residents are met through working in a team environment with a focus on constant communication. “The best thing I enjoy about caring is having the privilege of looking after the residents and having the trust from their families,” Kelsee says.
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Kelsee believes there is a lot to learn from older people and the advantage of being a young carer is that residents look to you as being like a granddaughter or grandson which helps them to open up with stories from their past. “We all benefit from their stories and life experiences,” Kelsee says. “I believe that being a carer is a very inspiring job because we become family to the residents and they become family to us,” Kelsee says. “I can feel I am making a big difference in their life which makes caring a very rewarding job.” Adding to this, Kelsee finds that being a carer with ECH provides her with benefits such as several training opportunities, variety of work, encouragement and support from management and colleagues, and also the chance to get together and share ideas with staff from other ECH facilities. To become a personal carer in residential care, you are generally required to complete a Certificate III in Aged Care, manual handling training, Senior First Aid Certificate and a placement.
Enrolled Nursing Chris Gabell and Kathy Preston (pictured above centre) say if you’re looking for job satisfaction then look no further than the aged care industry. Currently working at ECH’s Charles Young Residential Care Centre, they have both been in the industry for many years and couldn’t see themselves ever changing. Chris spent her teenage years in an aged care facility where her mother was a matron. She was then encouraged by family to apply for work as a kitchen hand in an aged care facility, going on to become a cleaner, then personal carer. She is now an enrolled nurse. Kathy has also worked in different aged care roles and is currently working towards her enrolled nursing qualifications and is in her final semester of the 18 month course. “I’ve never wanted to work anywhere else,” Kathy says. The role of an enrolled nurse, like most jobs in the industry, is a demanding one, involving a long list of duties and responsibilities. You may find them managing schedules and appointments, organising medication rounds, supervising and allocating carers, doing dressings or administering other care, liaising with many people such as family members and health care professionals, writing notes and contributing to care plans. “We know what the job involves and we still come back,” Chris says.
“It’s not about what we do but who we do it for. You get a lot of satisfaction from going home and knowing you have made a difference.” What makes the job satisfying for them is the people and having an opportunity to build a relationship with the residents for whom they care, something which Chris and Kathy say is mostly missing from nursing in acute care. In residential care, Chris and Kathy have the privilege of getting to know the residents, their needs and preferences, their life stories and their families. “You have a chance to build up a rapport with them,” Kathy says. “You’re a part of the residents’ lives and they’re a part of your life.” Chris agrees saying, “It’s a very rewarding job.”
If you would like to find out more about working for ECH, please contact our Central Recruitment Team on 8407 5151 or visit the ‘Careers at ECH’ section of our website www.ech.asn.au.
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Introducing...
Business Services Managers, Residential Care
Last year, ECH developed a new management role within residential care, aimed at providing non-clinical, business support to residential site managers. The Business Services Manager role is responsible for areas of finance, human resources, quality, occupational health, safety and welfare, and administration at site level. Each residential care centre has its own Business Services Manager (BSM).
Noni Inglis
Lisa Wedd
Applied because? I was specifically looking for a management role in aged care. Experience and qualifications? I worked in various roles in the aged care sector for eight years before I joined the ECH team. I have a Bachelor of Business majoring in accounting and human resources and I have just commenced an MBA with UniSA. Your personality? Enthusiastic, cheerful, positive, approachable, energetic.
Applied because? I have worked in Victor Harbor for many years and moved over here to live two years ago. Ross Robbie has the reputation of being a very caring facility with an excellent reputation in the Victor Harbor area. I was very excited to be given the opportunity to work in a management position for a quality organisation in the local area. Experience and qualifications? I have had many years working in the disability employment sector as a General Manager and Finance Manager. I have a Bachelor of Accounting and Professional Diploma in Human Resources. Your personality? Compassionate, down to earth, chocoholic, optimistic, droll.
Walkerville Residential Care Centre
Anthea Prime
Carinya Residential Care Centre Applied because? Variety of the role and reputation of the organisation. Experience and qualifications? Eight years management experience across finance, human resources and administration. Interests and hobbies? Family and musical theatre. Your personality? Passionate, communicative, committed, decisive, flexible.
Dean McStay
Charles Young Residential Care Centre Applied because? Interested in working for a community focused organisation and I heard some good things about ECH. Experience and qualifications? I have about 15 years experience working in government roles across New Zealand, United Kingdom and Australia. Most of my roles have had a community development, strategic planning, business improvement focus. Your personality? Down to earth, positive, ideas person.
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Ross Robertson Memorial Care Centre
Natalie Allen
Marten Residential Care Centre Applied because? I was currently the Assistant Manager at Marten, which included the role of quality improvement. I was very interested in the job description of BSM, as it highlighted challenges that I have been previously involved in, only at a higher level. Experience and qualifications? Most of my working career has been at supervisor level, before entering the health sector. I have worked in the hospitality sector prior to nursing, as owner/ manager of a 50 bed motel in the heart of the Adelaide city. I have worked in retail for 12 years as a supervisor, was a carer for four years and an enrolled nurse for seven years. I have a Diploma of Management. Your personality? Outgoing, dedicated, relaxed, inquisitive and friendly.
Ben Dale
Holly Residential Care Centre Applied because? I think the positive reputation of ECH within aged care, and the diversity of the role itself. I believed my financial management and administration skills would complement the role and that I could add value to Left to right: Lisa Wedd, Stewart Allan, Anth ECH, Holly, and eventually ea Prime, Dean McStay, Natalie Allen, move into more of a general Ben Dale and Noni Inglis management role rather than and have a graduate diploma in Health Services just financial. Experience and qualifications? Management. Since returning to SA, I have I have worked in the healthcare industry for worked in radiotherapy, home and community almost twenty years, working in a number of nursing and now aged care. Your personality? roles within private hospitals from maintenance Passionate, perfectionist, funny (I like to think), to financial management. I have also worked in caring and loyal. the Aboriginal health sector in Western Australia
Want to be on the ECH mailing list?
Do you know someone who prefers their ECH publications in large format or on CD?
If you would like to be added or removed from the ECH mailing list please contact: Publications Coordinator
This can be arranged as the Royal Society for the Blind kindly translates our publications. For a copy contact:
ECH Inc Reply Paid 83158 Parkside SA 5063 Telephone: 8407 5160 Email: publications@ech.asn.au
Publications Coordinator ECH Inc Reply Paid 83158 Parkside SA 5063 Telephone: 8407 5160 Email: publications@ech.asn.au
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A work of Titanic proportions After constructing a map of Australia, clay model of the Old Adelaide Gaol and a nativity scene, the residents participating in Smithfield Residential Care Centre’s craft group were looking for a new challenge. With the centenary of the sinking of the Titanic coming up in 2012, they decided to build a model of the ship. Built from various materials from paper and fabric to wood and string, the model is not to scale but showcases several of the different types of rooms which would have been on board. With great attention to detail, you will notice model cars stored in the lower decks and even a reel for the anchor.
Quiz: The lost ship Titanic 1. Where was the Titanic constructed? 2. Where was the Titanic headed on her maiden and only voyage? 3. What date did the ship depart and from where? 4. What was the Titanic’s theoretical top speed? 5. Measuring 882 feet 9 inches in length and 92 feet in breadth, the Titanic was the largest vessel afloat at the time of her maiden voyage – True or False? 6. Approximately how many passengers and crew were on board (reports vary, to the nearest hundred)? 7. When did the Titanic strike the iceberg that was to facilitate the sinking? 8. Approximately how many people were rescued (reports vary, to the nearest hundred)? 9. Which ship was the first to reach the scene of the sinking? 10. In what year was the wreck of the Titanic discovered? Answers: 1. Harland and Wolff shipyard, Belfast, Ireland 2. New York 3. 10th April 1912, Southampton 4. 23 knots 5. True 6. 2200-2300 7. Just before midnight, 14th April 1912 8. 700 9. Carpathia 10. 1985
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Offering new levels of residential care wing, Dryandra, at Charles Young Residential Care Centre. The care centre is currently achieving a higher than state average rate of success with 71 per cent of participants returning home (the state average is 65 per cent). As a result of these achievements, the program is being expanded to other ECH residential care centres.
In 2010, ECH began receiving funding from South Adelaide and Central Northern Adelaide Health Services to provide care to public hospital patients in need of short term services.
Transition Care Program (TCP) Under the Transition Care Program, ECH has been able to offer places at Charles Young Residential Care Centre for older people requiring short term support and management after a stay in hospital. The Transition Care Program aims to help older people leaving hospital to return home or to consider their longer term care arrangements. Participants in the program are provided with a care package of restoration services overseen by a clinical coordinator. The coordinator works with participants to develop a care plan which includes specific goals focused on rehabilitating them to return home. The main services offered as part of the program include: •
nursing
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personal care
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physiotherapy and occupational therapy
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lifestyle activities program
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group therapy exercise program
Transition to Residential Aged Care (TRAC) ECH has also been funded to provide a second care program, involving the provision of residential care for older people awaiting long term placement in a care centre. The Transition to Residential Aged Care program allows patients in acute care to move to a more appropriate setting at the end of their hospital stay, while assisting them to access permanent residential care accommodation. Placements are time limited (or temporary) with the clear focus on obtaining a long term placement. Social workers and placement officers remain involved with the residents and their families to assist them through this process. Initially offered at Charles Young Residential Care Centre within their TCP wing, the program has now been extended to places at Holly and Carinya Residential Care Centres.
During their stay, participants are also able to make full use of the residential care facilities offered, generally including such services as a hairdressing salon, kiosk or café and second hand store. Twelve months on, the program has grown to include 16 beds within a dedicated short stay
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Looking for fun and friendship? Are you wanting to stay active, get involved with your community and meet new people? There are several established social groups for older people, many of which you will find within your local community. Listed below are some of the common local groups. For more information, contact your local council or search online for your closest group at www.sacommunity.org.
Senior Citizens Clubs Senior Citizens Clubs are very popular in South Australia, with many locations within close range of ECH sites. Each club will have its own agenda specific to the needs and preferences of it members but generally offers opportunities for social interaction and entertainment. For more information, contact your local council to find out the location of your nearest club.
Men’s Sheds Specifically targeted to encourage activity and social interaction among older men, Men’s Sheds are an excellent option for retired men who would like to work on projects, repair items or socialise with other men. There are several locations within South Australia. For more information, contact the Australian Men’s Shed Association on 1300 550 009 or email amsa@mensshed.net. You can also visit their website www.mensshed.org.
ECH seeks solutions to social isolation among older people
Probus
The study is being led by the University of Adelaide and funded by the Australian Research Council with the support of aged care and charitable organisations across five states to reveal programs that are most effective in reducing the problem.
Probus is an association of retirees who meet together in clubs to keep their minds active, expand their interests, stay healthy, travel and enjoy the fellowship of new friends. These clubs are only active in certain areas. For more information, contact 1800 630 488 or visit www.probussouthpacific.org.
Australian Retired Persons Association The Australian Retired Persons Association (ARPA) aims to provide support and opportunities to older people so they can pursue an active and satisfying lifestyle. There are over 3,500 South Australian members with several local groups meeting regularly. For more information, contact 8211 9711 or email info@arpasa.asn.au. You can also visit their website www.arpasa.asn.au.
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ECH is supporting a national research study to discover ways to solve social isolation among older people, which has been identified as one of the most serious mental and physical health risks facing Australians.
Chief Investigator Professor Andrew Beer says, “Social isolation is equivalent to the health effects of smoking 15 cigarettes a day or consuming more than six alcoholic drinks daily. It is more harmful than not exercising and twice as harmful as obesity.” About 900 older Australians will be surveyed as part of the three-year study, along with focus groups, service providers and policy makers in this area. The results of the study are expected in mid 2014. For more information, contact ECH on 8407 5151.
Reflecting on Also a Mirror All too often we hear the comment that young people are not interested in older people these days. Also a Mirror, a theatre production created by ECH and Urban Myth Theatre of Youth and performed during the Adelaide Fringe Festival back in March, demonstrated that young people are interested in the stories and life experiences of older people. In addition, the comments from members of the cast clearly show that the young performers valued the opportunity to get to know the older people involved in the project very highly. “One day we will have stories as interesting as theirs,” one young participant said. “I learnt about the collective wisdom in older people,” another participant said. “I wouldn’t pick up this resilience from anyone of a younger generation.” Three weeks after Also a Mirror’s debut, the cast reassembled to reflect on their experiences and to share what they had learnt from their involvement in the project. They talked solidly for nearly two hours, describing how the project had not only increased their understanding of dementia but had also made them reflect on their own relationships with older people and within their own families. Several young performers talked about how being involved in Also a Mirror had a profound effect on them and their families, ranging from deliberately making time to see older family members to acknowledging their sadness at having lost the opportunity to hear the stories of grandparents who had already passed away. “My grandpa died from dementia… I was young and I didn’t really understand what was happening,” one young
performer said. “Being involved in [Also a Mirror] made me realise that by not knowing his stories, how much we had lost as a family and how much I had lost.” Another young performer commented that his mother had cared for elderly parents and neighbours who had dementia and that he had known that she had looked after them but had not really understood what she was doing for them until he had been involved in the play. Also a Mirror was a unique experience for all who were involved in the production. It was a privilege for ECH staff, clients and family caregivers to work with a group of dedicated and enthusiastic young people, watching them grow in understanding and appreciation of the older people who were also involved.
ECH is proud to announce that a second season of Also a Mirror will be staged at the Goodwood Institute Theatre from 25th to 27th August 2011. Performances will be held at 11am and 7.30pm on 25th and 26th August, with a matinee session at 2pm and an evening session at 7.30pm on 27th August. Tickets are $15 each, $10 concession, and can be booked through Urban Myth on 8272 3036 during business hours.
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Always together As a young boy, Reg Blanden would help the milkman with his deliveries. He first saw his future wife standing on the porch of her family home while he was doing his morning round. Already living in the same neighbourhood, Trix’s family moved next door to Reg’s, bringing them even closer together. Also attending the same school, Reg and Trix were always together as their best friends were brother and sister. Leaving school as teenagers, they both started working but stayed friends. At the age of 16, they began going to the pictures together and would tour around on Reg’s motorbike. “Then war broke out,” Reg remembers. Romances blossomed all over Adelaide and Reg and Trix were married on Christmas Eve in 1940, the same day as hundreds of other people. “We were in a line up of five or six weddings,” Reg says, recalling the scene at Scotch Church, Payneham (now a wedding store). They honeymooned for two nights at Port Lincoln.
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In 1942, Reg joined the Royal Australian Air Force as a motorcycle dispatch rider and was posted to Darwin, remaining there until the war ended and he was discharged on 10th October 1945. His bike was an Indian model 741B Solo. Reg and Trix raised four children together, working hard to provide for their family. Some of their most cherished memories of being together include the times they played bowls, often attending competitions. “We were always together,” Reg remembers. Continuing this trait, they are now living together at Charles Young Residential Care Centre and are still always near each other, with the one exception being Reg’s Friday nights out at the pub. Recently celebrating their 70th wedding anniversary, they enjoyed a big gathering of friends and family from “all over the place”. Happy anniversary Trix and Reg!
Celebrating sixty years It’s 1950 and a progressive barn dance is in full swing at a North Adelaide dance hall. Denis Toohey, 27, is guiding his dance partner around the floor when the call is made to switch partners. “I accidentally fell into her arms, I think,” Denis says with a twinkle in his eye. Now with Josie, 24, in his arms as his new dance partner, their future together had just begun. The following year they were married on the 7th of April at Sacred Heart Catholic Church in Hindmarsh. Honeymooning in Mildura, they journeyed there in an old sports model Singer. They stayed for two weeks in a boarding house, hosted by a lady who was to remain their lifelong friend. With humour, the family remembers that Denis, never having looked his age, couldn’t get anyone at the local hotel to serve him. Raising two children, Janice and Lynette, Denis and Josie remained in Adelaide, working in varied industries. Denis worked in an Unley foundry until he leased a local delicatessen with Josie where they worked for over five years, regularly delivering lunches to the ladies in the college across the road in the days when school canteens didn’t exist. After this time, Denis moved on to driving trucks and vans for Tip Top Bakery and Cooler Foods, then worked at a furniture manufacturing business until retirement. Josie worked as a tea lady for local business United Glass.
Some of the highlights of their life together so far have been going on family holidays. “We’ve been everywhere around Australia except Darwin,” Josie says. At Christmas time, the family would take off on a road trip. Their one indulgence each year was either to go to the Oakbank races or to the Mannum Regatta. Also enjoying local football, they are both one-eyed Sturt supporters. Denis was always very active, playing several sports, and would coach the Sturt players in basketball out of season so they could stay fit. Now sixty years of marriage later, they reside together in ECH’s Charles Young Residential Care Centre. The secret to a successful marriage? “Argue every day!” Denis jokes. Josie says it’s “give and take”. Happy anniversary Josie and Denis!
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Tracing your roots Want to know more about your ancestors?
Your local library Libraries often have access to records or online databases which you can use to search all kinds of records. Ask your local library how they can help you.
South Australian Genealogy and Heraldry Society (SAGHS) The Society’s library has a wide range of research material and is staffed by volunteers who are able to assist you. Fees and charges apply. Contact the Society by calling 8272 4222.
Online databases Online databases can contain a wealth of knowledge which may assist you in your research. Databases can range from collections of old newspaper articles to travel manifests. Start by doing a general search or by asking one of the places listed above about reputable resources.
Public records Public records such as the Lands Title Office and Births, Deaths and Marriages can also assist you in piecing together your family history. Fees often apply.
An addictive hobby for any age or ability Elva Summerville once offered to check something at the library for some friends who were beginning to research their family history. Thirteen years later, Elva has become heavily involved in the project, recently publishing the third book on her friends’ genealogy and now working on a fourth. “It’s very addictive,” Elva says. “It just pulls you in.” Wanting something with some substance to keep her mind active, Elva has found the perfect solution in family history research. “You go in with three questions, come out with answers for one, and six more questions,” Elva says. “I like the challenge of finding people, finding information and seeing it finished gives me a sense of achievement.” With many resources and pathways for researching, Elva says that family history research
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is suitable for most people. “You can do it at whatever level you are able,” Elva says. Over the years, Elva could often be found at the SAGHS Library, Lands Title Office or visiting descendants. As her mobility has decreased, Elva, an ECH community client, has found her resources have become more limited but that she can still get the information she needs, mostly relying on the use of her telephone and, increasingly, her computer which she is learning to use. This social aspect of research also helps to keep her connected with the wider community. “It fills in the social gaps in my life and it keeps me in contact with the world,” Elva says. “You can put as much or as little into it as you want,” Elva says. Currently spending 16-20 hours a week on her research, Elva finds that she is more productive if she spends blocks of several hours on her projects. Her involvement in family history is what keeps Elva going. “As I’ve become less mobile, it’s become more important,” Elva says. Being an occupational therapist during her working life, Elva has a positive attitude towards life’s challenges. Sometimes you may have to change your expectations by finding new ways of doing things, asking for help or giving something up, she says. What she adds to this though is not to worry about things changing.
Holiday unit bookings Bookings are now open for 2012
2011/12 Holiday Unit Booking Form Name Address
ECH provides two well appointed holiday units at Ardrossan and Victor Harbor which are available to independent living unit residents. Making a booking is as easy as completing the form opposite, cutting it out and returning it to: Corporate Office Reception ECH Inc 174 Greenhill Road PARKSIDE SA 5063 The holiday units at Ardrossan and Victor Harbor are two bedroom, catering for a maximum of four people (one double bed and two singles). A few things to remember: • The holiday booking is for seven nights. • Your week commences on a Thursday with check in after 2pm and check out prior to 10am the following Thursday. • You will receive a phone call upon receipt of your booking request. • You will also receive a confirmation letter one month prior to your holiday with all the relevant information about what you need to take with you.
Phone Mobile
ARDROSSAN Unit 14, 32 Oval Terrace Fee for seven night stay 1 person/per night $20 = $140.00 2 people/per night $30 = $210.00 3 people/per night $45 = $315.00 4 people/per night $60 = $420.00 Note: No taxi service is available, bus arrives at Ardrossan in the evening.
VICTOR HARBOR Unit 13, 7 Acraman Street Fee for seven night stay
If you have any questions please do not hesitate to phone us on 8407 5151.
1 person/per night $20 = $140.00
ECH wishes you a happy and enjoyable holiday!
3 people/per night $45 = $315.00
2 people/per night $30 = $210.00 4 people/per night $60 = $420.00
BOOKING PREFERENCES 1 2
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ECH Inc 174 Greenhill Road Parkside South Australia 5063 Telephone: (08) 8407 5151 Country call: 1800 629 889 Fax: (08) 8407 5130 Email: admin@ech.asn.au Web: www.ech.asn.au
Contact Us Corporate Office Community Relations
174 Greenhill Road Parkside Volunteering - bequests - donations
5063
8407 5151 8407 5189
Independent Retirement Living Accommodation Services Independent Living Services Maintenance Services
8407 5115 8407 5111 8159 4700
Retirement unit enquiries for ILU residents for ILU residents
Community Services Community Services North/East South Southern Regional West
598 Lower North East Road 433 Goodwood Road 33 Cornhill Road 358 Findon Road
Campbelltown Westbourne Park Victor Harbor Kidman Park
5074 5041 5211 5025
8337 2334 8271 2166 8551 0617 8159 4740
1a Warooka Drive 19 Cornhill Road Corner Jade Cres and Hay St 168a Cudmore Terrace 160 Walkerville Terrace
Smithfield Victor Harbor Happy Valley Henley Beach Walkerville
5114 5211 5159 5022 5081
8254 2992 8551 0600 8381 4901 8356 3169 8342 8367
1/1 Corner Rellum and Fosters Rds 126 Pimpala Road 33 Cornhill Road 168a Cudmore Terrace
Greenacres Morphett Vale Victor Harbor Henley Beach
5086 5162 5211 5022
8369 3393 8322 5700 8551 0617 8356 3169
5064 5043 5163 5016 5211 5114 5081 5025
8130 6444 8350 3600 8392 6700 8248 9555 8551 0600 8254 4700 8342 8300 8159 4780
Day Programs Smithy’s Place Ross Robertson Day Program Southern Day Program Sundowner Plus Walkerville Day Program
Therapy Services Greenacres Southern Victor Harbor Western
Residential Care Centres Carinya Charles Young Holly Marten Ross Robertson Memorial Smithfield Walkerville Food Services
39 Fisher Street 53 Austral Terrace 16-24 Penneys Hill Road 110 Strathfield Terrace 19 Cornhill Road 1 Warooka Drive 160 Walkerville Terrace 358 Findon Road
Myrtle Bank Morphettville Hackham Largs North Victor Harbor Smithfield Walkerville Kidman Park
ECH Inc 174 Greenhill Road Parkside SA 5063 Telephone: 08 8407 5151 Facsimile: 08 8407 5130 Email: admin@ech.asn.au Website: www.ech.asn.au