AUTUMN 2008 - EDITION 18
THE LATEST >NEWS >VIEWS >UPDATES
DIGITAL RADIO Communications Solution
MOTOROLA DTR 2430 & DTR 2450
ZEON Digital
ECOMOTO Takeback
SPECIAL Offers
PA RT N E R S & S O L U T I O N S :
DIGITAL RADIO Communications Solution
CASE STUDY BACKGROUND Hyatt Regency Sanctuary Cove situated at the northern end of the Gold Coast, is a five-star resort hotel with a 1940’s inspired grand homestead design. It is set amidst lush, tropical gardens and is surrounded by championship golf courses and 300 berth marina; it is colonial in design and offers a unique blend of Australian hospitality and sophistication. As it had become critical for Hyatt Regency Sanctuary Cove to replace their aging two-way radio system, they embarked on a process of sourcing and evaluating a reliable, rugged, group orientated communications system that also provided telephone and paging functionality. After looking at available technologies the management team at Hyatt Regency Sanctuary Cove settled on Tetra as the most appropriate technology to meet their requirements. CUSTOMER NEEDS The communication solution had to offer complete 2 way radio coverage of all buildings and surrounds, in order to obtain a high level of service and security for Hyatt Regency Sanctuary Cove’s guests and staff. A key criterion for staff and management was to have the ability to passively monitor specific work groups to enable greater awareness of each department’s work-flow. Another of Hyatt Regency Sanctuary Cove’s key requirements was to have ability to have one-to-one contact with any individual whether by means of radio-to-radio or phone-toradio communications. Subscriber unit functionality was also required to incorporate: • Text messaging – radio to radio, PC to radio, Radio to PC.
• Alarm monitoring • Data transmission • Network expansion NATIONAL WIRELESS COMMUNICATIONS SOLUTION With nearly 15 years of experience and a successful track record in major radio system implementation, National Wireless is a specialist in providing wireless communication solutions for our campus based customers. Following a thorough analysis of the Hyatt Regency Sanctuary Cove’s needs including an extensive radio coverage survey, the team at National Wireless established that implementation of a tailored TETRA trunked radio system would be the ideal solution to meet Hyatt Regency Sanctuary Cove’s campus based information communication needs. TETRA technology is the smart choice in digital radio communication; whether it is required for a single site system like Hyatt Regency Sanctuary Cove, or multiple sites for area wide coverage. The system is based on IP technology that connects the system site controller to the base station, as well as to dispatchers, local area networks, PABX systems, network management facilities and external gateways. This level of integration and functionality means that Tetra is one state-of-the-art infrastructure. Put simply Hyatt Regency Sanctuary Cove’s TETRA radio system provided the degree of functionality that they sought
whilst providing an expansion pathway for growth in functionality and RF footprint. Further to this, the TETRA technology is an international open architecture standard that allows a future proof technology foundation. BENEFITS TO HYATT REGENCY SANCTUARY COVE Hyatt Regency Sanctuary Cove’s management required a communications system that was robust and future proof which also had the ability to seamless integrate into existing organisational systems and procedures allowing for improved guest services. The TETRA digital system offered not only that, but also additional benefits including: • Extensive radio coverage as required • Zero radio interference from other departments • Zero noisy corridors • Zero cost for internal phone calls • Ability to dispatch work directly to specific personnel via one to one call • Ability to divert PABX phone calls to roaming on-duty staff during the evenings or busy periods • Ability to call any one person or a group of people from any telephone • Flexibility with expansion capabilities • Tough lightweight radios • Radios and software interfaces that were easy to use After the successful installation of the TETRA digital system, Hyatt Regency Sanctuary Cove management team now achieves a significantly greater level of efficiency and effectiveness with their on-site communications.
www.natwire.com sales@natwire.com
Introducing the
Digital DTR Series DTR 2430 & DTR 2450 On-Site Two-Way Radio THE DIGITAL DIFFERENCE What makes the DTR2450 and DTR2430 perfect for your on-site operation? Digital technology! It enables enhanced coverage*, optimum battery life and digital audio quality, which stays loud and clear everywhere you have coverage. Moreover, each unit has its own unique 11-digit identification, bringing you new calling options such as: DIGITAL ONE-TO-ONE CALLING Allowing you to call and talk privately with a specific user’s radio. A private-call recipient can also receive an alert displaying the recipient’s radio caller’s ID. DIGITAL ONE-TO-MANY CALLING Public group call – where all other DTR Series™ radios on the same group ID and channel hear communications, similar to analog radios. Private group call – allowing you to set up selected user groups and communicate privately and securely within the group. • • • • • •
Improves efficiency and productivity for retailers Enhances school safety, security and efficiency Improves productivity for the construction business Enhances customer service for the hospitality industry Offers greater tenant satisfaction for property management Enhances productivity and efficiency for manufacturing
KEY FEATURES
DTR 2430 Standard
DTR 2450 Manager
✓ ✓
✓ ✓
Public - group calling
up to 20 public groups
up to 50 public groups
Private - group calling
✗
up to 20 private groups
Short Message Service (SMS) text messaging reception and origination
✓
✓
Preset messages for quick and easy response
5 available with 10 preprogrammed
25 available with 10 preprogrammed
Lithium ion battery operation per full charge
up to 18 hours
up to 23 hours
✓ ✓
✓ ✓
Private one-to-one and private Private one-to-many calls
Alert reminder tone Caller ID * Coverage will vary based on terrain and conditions.
Do you speak digital yet? Digital two-way radio across greater Brisbane, Sydney and Melbourne. • Did you know that Zeon Digital offers a sensible migration path to operational efficiencies using a secure digital two-way radio network?
S eamless Roaming Two-Way Radio GPS Tracking Emergency Button Telephone Interconnect Instant SDS Messs aging
EcoMOTO Takeback
Motorola is committed to being a partner on protecting our environment, safety and health. EcoMOTO Takeback is one of the many initiatives that Motorola is undertaking to ensure that the world remains a safe place for now and for the coming generations. What is EcoMOTO Takeback? EcoMOTO Takeback is a recycle end-oflife program for Motorola customers covering two-way radios, accessories, cell phones, electronic waste and batteries. How does EcoMOTO Takeback work? This program is designed to be very simple and convenient for the consumers. When a Motorola product reaches end of life, please drop it into an EcoMOTO Takeback bin at National Wireless or visit Motorola on their website for further information. Authorized contractors will then collect and transport these items to approved recycling facilities.
What are the benefits of EcoMOTO Takeback? Our goal is to protect the environment. Motorola responsibly designs their products in strict accordance with regulations and standards to protect human health and the environment. Electrical and electronic equipment may still contain substances that, if mismanaged, are not beneficial to the environment. Sufficient quantities of these substances over time could harm the environment. As a responsible corporate citizen, we have responsibility to do what we can to minimize potential negative risks. Furthermore, Motorola products contain materials that can be reused and recycled to complete the loop and reduce the pressure on resources. Together Motorola and National Wireless are committed to continuous efforts to prevent environmental pollution and Motorola is dedicated make all of its products “green” or environmentally friendly.
www.natwire.com sales@natwire.com
Dedicated to Digital TETRA’s features include • Talkgroups, fast press-to-talk communications for workgroups. Team members love the passive monitoring so they know whats going on.
• Emergency Features, The full set of emergency features include a dedicated emergency button, lone worker feature and announcement calls for safety messages during critical situations.
• Telephone Calls, connect to your phone system to allow radios to make and receive phone calls. It is full duplex, just like a mobile phone call but without the cost!
• Short Data Services, Get messages from machines like security, building management or your own systems. Use forms for simple data collection. Users can even send and receive SMS style text messages on their radio.
• GPS location, For outdoor workers you can now know where they are in a emergency or just improve job scheduling. Know where your human and capital assets are.
For further info and friendly advice please call National Wireless today.
Support for your “Responding to your needs during standard business hours will be our priority.”
Communication Systems Here at National Wireless we are committed to providing: • Expert service • Custom installations • Engineered solutions When communication down-time must be avoided, National Wireless has a number of preventative maintenance agreements (PMA’s) available, including 8 to 5 & 24/7 priority. We have available several standard maintenance plans to suit you business needs. Each of these includes an annual inspection of your equipment on-site. * Based on taking out the 24x7 priority plan.
“We guarantee a prompt response to your communication equipment problems, 24 hours a day*.” www.natwire.com sales@natwire.com
CALL NATIONAL WIRELESS FOR THE MOST COMPETITIVE PRICES IN AUSTRALIA
CONVENTIONAL ANALOG PORTABLE Products NUMBER OF CHANNELS SUITED INDUSTRY BENEFITS
CONVENTIONAL ANALOG MOBILE Products NUMBER OF CHANNELS SUITED INDUSTRY BENEFITS
GP 328
VX 351
TX 7200
•4
• 16 ch 5 Tone
• 125 Licensed-40CB
• Building & Construction
• All Industries
• Mining Contractors
• Simple to use
• Long battery life Standard 2000 mAh Li-Ion Wide Bandwidth
• Large Channel Capacity Made in Australia
GM 3189
VX 2200
TX 3800
• 10
• 128 Dealer Programmable Channel Capacity
• 99 Licensed + 40CB
• Manufacturing, Fleet Services
• All Industries
• Transportation
• Din Mountable Compact Design
• High Power, crystal clear front speaker 12 W PA speaker option
• 25 Watt Transmit Made in Australia
COMPACT PORTABLE Products NUMBER OF CHANNELS SUITED INDUSTRY BENEFITS
163 Main North Rd Nailsworth SA 5083 T (08) 8269 5311 F 1300 85 2932
81 Doggett St Newstead QLD 4006 T (07) 3252 5599 F 1300 85 2932
DIGITAL
GP 328+
VX 824
DTR 2430
•4
• Max 512 Channels/ 32 Groups
• DIGITAL (2.4GHz ISM License Free Band)
• Hospitality, Retail, Health Care
• All Industries
• Education, Retail, Property Management
• Light Weight
• Wide Band VHF 134-174 MHz Lone Worker
• Private Frequency Hopping Spread Spectrum (FHSS), SMS Text Messaging
116 Parry St Newcastle West NSW 2302 T (02) 4929 7444 F 1300 85 2932
Piercefield Rd (cnr Whybrow Rd) Mt Thorley NSW 2330 T (02) 6574 6677 F 1300 85 2932