My work
• my name is wilmer i work for a fiduciaria company, i work with fiduciaria bogotá, filiate of the bank of bogotá. l’ve been working there for five years now. i work as a two business analyst as funtions i have: payment of obligations to the fideicomitente. i've got a full-time job from 8 am to 5:30 pm.
• every day i get up at 4:40 in the morning so i get a little earlier in the office, usually i attend many committees, the first day of the month must be presented to customers reports so that working time spans few hours.
• you need to be analytical and need to be able to solve problems even though the problem might not be that articulate to you, the customer might not even know they’ve got a problem but you’re there to solve it anyway. so analyzing problems, just meeting customers, talking to customers, giving a great first impression, that’s probably one of the key skills.