![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/78081240af2041dc4d083893ca9e8e37.jpeg?width=720&quality=85%2C50)
28 minute read
Design Snapshot
A Refreshing Agenda
A resort set in the Sonoran Desert has played up its natural surroundings to bring a more modern look and feel to its indoor meeting space.
By Pamela Brill, Contributing Editor
WHEN IT COMES TO RESTRUCTURING meeti ng spaces, marrying purpose with personality is an eff ecti ve strategy—and someti mes that means calling att enti on to the less obvious.
Such was the design approach at the Four Seasons Resort Scott sdale (Ariz.) at Troon North, where a recent $2 million renovati on of more than 17,000 sq. ft . of indoor meeti ng space was transformed in a modern style.
By drawing att enti on to the more subtle side of the resort’s natural surroundings, the meeti ng rooms now embody a look and feel not normally associated with desert living. The constructi on project took place in the summer of 2021 and wrapped just in ti me to welcome guests for the fall season— a perfect segue to cooler temperatures and contemporary aestheti cs.
Design Snapshot FOUR SEASONS RESORT SCOTTSDALE AT TROON NORTH
Scottsdale, Ariz.
Interior design: Wimberly Interiors; New York, N.Y. Lighting: Visual Comfort Carpeting: Innovative Carpets Furniture: Global Allies Artwork & Accessories: DAC Art Consulting
The foyer is framed by floor-to-ceiling glass and looks directly out onto the resort’s Fountain Terrace. With doors that lead directly to the ballroom, the space can be utilized for cocktail receptions and other functions.
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/45d6bd93f51b06df60135558fc5c0152.jpeg?width=720&quality=85%2C50)
LOBBYING FOR A CHANGE
To reinvent the event spaces of the Four Seasons Scottsdale, management considered how to play up the natural landscape. “The renovation was prompted by a desire to bring a more modern look and feel to our meeting space, with colors that accentuate the bright, airy foyers, tall ceilings, natural light and wide, open spaces,” says General Manager Kelley Moreton.
But rather than create the perfect embodiment of the desert lifestyle, designers decided to take an unconventional route.
“Often the desert is associated with boldness and heat, but we explored the softness and coolness that exists,” explains Liana Hawes Young, Creative Director for Wimberly Interiors, which spearheaded the design project. Focusing on more muted tones as a backdrop and incorporating them with regional patterns in fabrics and carpeting, the rooms give new purpose to the changing landscape on which they are based.
“We also took the inspiration for the art and accessories from sweeping desert vistas, natural forms and stone elements,” adds Hawes Young.
One of the key components of the meeting room makeover is the Troon ballroom (see photo, pg. 42). Situated on the first floor of the property, directly below the lobby, the 1,824-sq. ft, facility features a flexible design that can be configured as needed, either as two meeting rooms or a junior ballroom with a maximum occupancy of 150. Comfortable upholstered boardroom chairs on wheels represent flexible furnishings and are a sharp visual contrast to the harder edges of the wooden entryways, chair moldings and trim.
Just outside the ballroom is the Troon foyer (see photo above), which is framed by floor-to-ceiling glass and looks directly out onto the Fountain Terrace. Because the doors lead directly to the ballroom, this space can be utilized for cocktail receptions and other functions.
Rounding out the expansion are a series of additional first-floor meeting rooms: the Monument (750 sq. ft.), McDowell (525 sq. ft.), Reata (525 sq. ft.) and Camelback (504 sq. ft.), all designed for smaller meetings, corporate retreats and breakout sessions.
SAFE SURROUNDINGS
To maintain cleanliness between bookings, the resort adheres to the Lead with Care health and safety protocols that the Four Seasons organization developed in conjunction with Johns Hopkins Medical International. Key directives include increased sanitation in common areas, and retraining for housekeeping staff.
While the updated meeting rooms are still fairly new, Moreton has seen a renewed interest in group program bookings and is confident that the Scottsdale facility is poised to handle special requests of any size.
“The natural light, access to open air and plenty of space to spread out all make the property an ideal fit for many,” she says. “The refreshed space and new imagery have allowed us to tell this story to our clients in a more meaningful way.” C+RB
“The renovation was prompted by a desire to bring a more modern look and feel to our meeting space, with colors that accentuate the bright, airy foyers, tall ceilings, natural light and wide, open spaces. The refreshed space and new imagery have allowed us to tell our story in a more meaningful way.”
—Kelley Moreton, General Manager
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/2140d4f9afc739a33c619a67d75fc06a.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/6f18034b0f8ab1d05936700768e74953.jpeg?width=720&quality=85%2C50)
OUT OF THE
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/50cba0f2a1a0ecb834b12471e9af5262.jpeg?width=720&quality=85%2C50)
By Pamela Brill, Contributing Editor
SUMMING IT UP
> Adjusti ng the numbers of lockers can free up room for additi onal ameniti es. > Incorporati ng original décor elements into a new design preserves a club’s rich history. > Repositi oning the locati on of locker rooms can make them more accessible for members and visitors alike.
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/aecd62eb5c2e3972dcd8423a79156cf7.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/2442d3fae39ee19466266067070375cd.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/2bbcd047c156867114d79f5e3a50a7f3.jpeg?width=720&quality=85%2C50)
DARKNESS
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/20e431bfb549ff5c9c688f7d3a32e462.jpeg?width=720&quality=85%2C50)
CHANGE OF SEASONS
During the offseason at Delaware Country Club in Muncie, Ind., the men’s and women’s locker rooms give way to a different kind of foot traffic: one of a costumed variety. For the past fifteen years, the club sets up a makeshift Halloween haunted house, in which members of all ages are invited to walk through a carefully decorated layout that offers thrills and chills in an unusual setting.
“Our annual event rivals any of the other local haunted houses,” says Club Manager/Special Events Director Mindy Moskaliev. Staff are outfitted in masks and costumes are stationed throughout the locker rooms, which are open for guided tours following dinner in the fall. With their firstfloor location and circular layout that members can weave in and out of easily, the layout helps facilitates attendance.
Even the onset of COVID did not put a damper on festivities; the club hosted a smaller-scale event and created a socially distanced floor plan. And members responded in kind, with more than 80 people attending this past year. “For many people who may not even see the inside of the locker room, it’s a great event,” enthuses Moskaliev.
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/44fb02d40d931234929feee1a000d927.jpeg?width=720&quality=85%2C50)
Delaware CC turns its locker rooms into an annual Halloween haunted house that surprises members at every turn. Spring Lake CC’s new men’s locker room features carpeting with the club’s logo—a small touch that has been a big hit with the membership. “They love seeing that logo when they first step in,” says General Manager Kevin Green.
THE ULTIMATE WORKHORSE, locker rooms are one of a club’s more frequently used spaces. But because of their “lowerlevel” standing, they often don’t earn the same recognition or respect as other key areas. Many of these facilities are now starting to steal the spotlight, however, as clubs begin to elevate and enhance their versatility with higher-end designs and additional amenities.
Whether it’s through a simple update to a men’s or women’s space, or by creating a comprehensive suite of complementary services, here are some notable examples of how locker-room improvements can stand out and prove their worth to membership.
GUEST-FRIENDLY
At Spring Lake (Mich.) Country Club, the locker rooms were one of two primary locations (along with casual dining) that were in need of attention, according to member surveys. “The layout was very open and didn’t provide a great atmosphere,” says General Manager Kevin Green, adding that the lockers themselves were small. To give this space a much-needed boost, the club began a multiphase construction project that included a new 2,100-sq. ft. men’s locker room, which opened its doors in April 2021.
To give more purpose to the underutilized space, the club decided to decrease the number of lockers from 330 to 275 and add a card room. Dubbed The 19th Hole, the 480-sq. ft. facility is accessible from the main corridor as well as the men’s locker room and can be used as a gathering space after golf, a place to play cards and even to host a private dinner during the offseason.
Furnished with four tables and captain’sstyle seating, the space features LED lighting, a limited-edition Linda Hartough print and a photograph of Tiger Woods, Jack Nicklaus and Arnold Palmer walking down the fairway.
For the locker room itself, the new design is a noticeable improvement over the previous floor plan, which Green describes as wide open and lacking privacy. “The new layout is very creative and feels likes you have your own private space within the locker room,” he says.
Rich, dark-walnut lockers are softened by blue and grey paint and décor. A new drop ceiling is outfitted with LED can lighting, selected for its ability to better disperse and control the amount of illumination. Custom carpeting that matches the card room is adorned with the Spring Lake Country Club logo—a small touch that has been a big hit with membership. “They love seeing that SLCC logo first when they step into the locker room,” says Green.
Since the locker room’s renovation, members have been thrilled by the updated aesthetics, Green reports. “The locker room is always the first impression a guest of a member will have, and it’s a very good one now with the renovation,” he says. Next up are new showers and restrooms (expected within the next three years), which will also benefit the adjacent fitness center.
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/2575378f95c429eac9bc6425ba6595e3.jpeg?width=720&quality=85%2C50)
HOLDING ONTO HISTORY
Inside the women’s locker room at the Augusta Country Club in Manchester, Maine, a row of benches is a testament to the longevity of its female membership. Covered with spike marks from the golfers’ shoes over the past several decades, this seating area serves as a reminder of players past. “The women members overwhelmingly asked that the benches remain, as a nod to our history,” says General Manager & Director of Golf Dave Soucy, PGA.
This past June, the club unveiled an updated women’s locker room to its second-floor facilities that were in dire need of repair. In response to a 2018 strategic planning survey that identified the need for a handicap-accessible women’s locker room, the project was prioritized
SPRING LAKE COUNTRY CLUB
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/6748d69cffde460dd6b87b22c898e1f1.jpeg?width=720&quality=85%2C50)
Spring Lake, Mich.
—Kevin Green, General Manager
Lifestyle Design
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/8d8bf87bde9db4a5c4750aa9c22f0d85.jpeg?width=720&quality=85%2C50)
TO ENHANCE THE MEMBER EXPERIENCE
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/30bebeeddc75e71958d97ddafb52159c.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/34ce1fb214d198182c06acbe0979bc49.jpeg?width=720&quality=85%2C50)
Bringing members together with designs that foster community and camaraderie.
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/20fc53f00f18de22d8a28cf49b51525c.jpeg?width=720&quality=85%2C50)
BALD HEAD ISLAND CLUB
North Carolina MD 410.727.4535 / TX 972.253.3583 / MN612.295.0725 / DC 202.851.3201 / FL 239.673.1790
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/187b543737e5bb6453ecfd452c60e13e.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/74d3268ce584ed758b80b90e6f1faf22.jpeg?width=720&quality=85%2C50)
STRATEGIC PLANNING MASTER PLANNING ARCHITECTURE INTERIOR DESIGN PROCUREMENT
SIGN UP FREE! for club industry trends & insights
Follow @chambers1899
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/e6e752143d0d0618c185b0b1527269ea.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/a0e509193fdb3c37ee3a70a63978246a.jpeg?width=720&quality=85%2C50)
AUGUSTA COUNTRY CLUB
Manchester, Maine
—David Soucy, PGA, General Manager & Director of Golf
as a marketing tool to recruit new women golf and tennis members. With a budget of $25,000, the construction project was orchestrated by a club Board member, who serves as the CEO of a general contracting agency in the Augusta area.
Paying tribute to the original 1926 clubhouse design, the builders were cognizant of balancing contemporary styling while respecting tradition. “The project planner, with support from women members, was committed to maintaining a farmhouse design as an homage to the original use of the land and to our founders but creating a modern touch,” notes Soucy.
Custom-made oak lockers blend well with light gray walls, ivory trim and gray carpeting in the locker area, as well as the gray tiles and stone countertop in the bathroom. (A total of 16 full and 32 half-lockers represent a substantial increase from the previous incarnation; according to Soucy, the exact numbers of the original design are unknown, because the space had been reconfigured several times and was largely unusable in recent years.)
Along with a separate private changing area in the locker room—and the fabled oak benches—is a sitting area outfitted with two sofas and a table. The layout is designed to give women ample room to relax and socialize in a comfortable, yet modest setting.
“Tennis and golf members find the space relaxing and practical for storing golf and tennis gear and convenient for use after a round of golf or a tennis match,” says Soucy. The added bonus of having a handicapaccessible restroom just off the dining room is also a convenience for membership.
Feedback from the Augusta CC membership has been favorable, Soucy notes, with comments describing the space as “highly functional” and “visually appealing.” “[The men] in our membership have also supported the project as a needed addition to the club,” he notes. As such, the club is gearing up for the second phase of construction dedicated to the men’s locker space, with planning and possible execution expected to begin in 2023.
AMENITIES APLENTY
To bolster the first two phases of a threestage renovation—a men’s locker room in 2015 and a women’s in 2018—the Los Angeles (Calif.) Athletic Club (LAAC) recently integrated several updates to accompany these facilities, including spa and treatment rooms, a salt-therapy room, barber shop and speakeasy lounge (see photo, pgs. 46-47). The result: A two-level floor plan with an entirely new layout that offers easily accessible amenities and ties in other areas of the club.
Amassing 30,000 sq. ft. of real estate, the men’s and women’s locker rooms, which were previously separated, have been repositioned on the same floor. This change was prompted by structural damage caused by a broken whirlpool in the men’s locker room.
“[The damage] triggered an assessment of the entire locker room, which hadn’t been renovated in over 40 years,” explains Assistant General Manager Cory Hathaway. “The decision was then made to renovate the entire locker room, including a rebuild of all wet areas of the locker room and an entirely new floor plan.”
By integrating the respective locker rooms into one cohesive design, the total number of lockers was reduced from 5,000 to 3,500. Two-thirds are half-sized and the remaining third are quarter-sized, with metal lockers in the men’s locker room and wood in the women’s room.
Each facility is accessible through the entrance to the LAAC’s Mercury Sports Shop, which doubles as a retail space and appointment desk for spa treatments and personal training sessions. Once inside, visitors are brought into the respective lounge areas, providing members with a designated place to unwind and gather.
Hathaway characterizes the overall design style as “updated historic; it called for a high contrast of modern elements like light fixtures, tile surfaces and signature touches, combined with historic images, tufted leather couches and wood herringbonepattern flooring.” The look is a complete departure from the original pink tile in the women’s locker room and the green and beige tones of the men’s space.
Locker room lounges lead directly into the wet area that includes showers, sinks, a steam room and sauna designed in gray-tone neutrals with black marble walls. While both locker rooms share a similar design, they each have their own signature elements; in the women’s locker room, a sound-insulated quiet room features soft spa music and reclining lounge chairs, while the men’s locker room boasts a second sauna with reclining lounge chairs.
Separate staircases then lead members up to the sixth floor, where they are greeted by a statue of Mercury, the LAAC mascot, and introduced to a poolside café, nail salon, barber shop, speakeasy and salt-therapy room. Featured throughout the hallways, lounges and rest areas are 40 to 50 historic pictures of Los Angeles and the LAAC, helping to personalize the space and point to its storied past.
With such easily accessible amenities that build out the locker-room facilities, LAAC members have embraced these changes wholeheartedly. According to Hathaway, the renovation’s goal was to create a net increase in membership of 1,000. “We achieved this goal before the completion of the project, and it has been met with wide member satisfaction and industry recognition,” he says. C+RB
LOS ANGELES ATHLETIC CLUB
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/3b5debeb1ac483723caf7e38a2e1c96b.jpeg?width=720&quality=85%2C50)
Los Angeles, Calif.
—Cory Hathaway, Assistant General Manager
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/93cf6004d5473076ac3a8bd0a5f00c73.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/d121700353a6d9fbf254c200e74908c2.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/f9180f4edbca2f08936b573145311e0c.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/ea993b0456c797b5659d7155e561688a.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/2289018df4f447a79253912550339800.jpeg?width=720&quality=85%2C50)
Coming
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/a4638081d04d61a3ae2d86c1aad9d884.jpeg?width=720&quality=85%2C50)
A forestry management plan and renovations to several golf holes opened up the Betsie Valley Course at Crystal Mountain Resort in Michigan—and improved maintenance and playability in the process.
By Betsy Gilliland, Contributing Editor
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/251225f7c8609c1277938ae92570edbc.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/c82b57103766e61dea6d3b4763148237.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/749ed54df41243dff6986955c72ce82a.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/6fd72001861a9e251c077cf463c24b8c.jpeg?width=720&quality=85%2C50)
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/d2376d553abfd85a3ff1936a1258e200.jpeg?width=720&quality=85%2C50)
Into View
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/5958244e615db6b6f301cc092dd7b1e0.jpeg?width=720&quality=85%2C50)
TREES ARE THE HALLMARK OF a parkland golf course, but over ti me the issues they create can outweigh their aestheti cs. With a litt le foresight and proper planning, however, a property can manage their growth to facilitate golf course maintenance and improve playing conditi ons.
At the Betsie Valley Course, one of two 18-hole layouts at Crystal Mountain Resort in Thompsonville, Mich., course owners initi ated a forestry management program as part of a recent renovati on, which won a 2021 Environmental Excellence Award from the American Society of Golf Course Architects (ASGCA), to update and improve the course.
The walker-friendly, tree-lined course on the 1,500-acre property features deciduous trees, hardwoods, maples, and conifers, including red and white pines. Since the project got underway a couple of years ago, however, hundreds of trees have been removed.
“They’re all of interest in this forestry management program,” says Jason Farah, who has headed course maintenance operati ons at Crystal Mountain for the past eight years and now holds the positi on of Director of Golf, with responsibility for all of the property’s golf operati ons.
“Some of trees had already fallen down,” Farah adds. “The dead trees were on the fl oor from not being managed.”
‘WAITING TO GROW AND THRIVE’
As part of a course improvement master plan, the forestry management effort has mitigated the risk of wildfires; opened up playing corridors, which were being closed in from tree overgrowth; and encouraged healthy tree growth.
“Old trees were becoming a safety issue. It was difficult to grow quality turfgrass in those areas,” says Farah, who has also overseen golf course maintenance on the resort’s Mountain Ridge Course. “The life expectancy of a tree before it becomes problematic or a safety concern is 80 to 100 years. We were concerned about forest fires, so we cleaned up the forest floors.”
Farah, along with another Crystal Mountain manager and the forestry management team, started the process by tagging dangerous trees and determining which ones to keep.
Cleaning up the forest floors has given the forest the opportunity to revitalize and regenerate, and it has alleviated concerns about safety and forest fires. The staff also bought in a mulcher to grind up the potentially problematic dead trees and used the mulch in landscaping beds on the property.
Farah expects the forestry management program to continue for a couple more years through regeneration and continued cleanup of the forest floors, which could result in new bike paths or cross-country trails through the woods.
“Things will develop as we go,” he says. “A lot of young trees and saplings were just waiting to grow and thrive.”
The renovation included other elements as well. Sand waste areas were created to add a visual and strategic element to the course, and several tee complexes were reshaped. In addition, Betsie Valley, which opened in 1977 and is the older of the property’s two courses, simply needed to be upgraded to improve its playability.
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/f50f761596e348918cb0f0a183e75bf2.jpeg?width=720&quality=85%2C50)
CONSTRUCTIVE PROCESS
While Crystal Mountain started planning for renovations to Betsie Valley Course about a year ago, notes Farah, work started in early June and continued throughout the summer.
The renovations, which were designed by golf course architect John Harvey, included the redesign of Nos. 4 and 5, the tee complexes on the eighth and ninth holes, and the approach to the eighth green.
“As part of the project, we eliminated a two-acre forest on four and five and created waste bunkering,” Farah says.
On the eighth hole, the construction team built a new tee complex with five new tee boxes, expanded the fairway, opened up the third shot into the green, eliminated trees, put in waste bunkering, and installed new short-cut bentgrass.
“The green is extremely close to the ninth tee, and we made the tie-in better,” notes Farah. “The tee boxes were crowning, so we needed to flatten them out.”
The property also expanded the ninth fairway, opening it up on the right side. In addition, the new waste bunkers on the golf course are bordered by fescue grasses.
During construction, a sinkhole developed in the middle of the fairway on No. 12, which became a safety concern. When workers started probing the area, they discovered several tree stumps that had started to rot. The stumps were excavated, and the area was shaped. “It made a better golf hole out of the finished product,” notes Farah.
The installation of a new irrigation system was part of the Betsie Valley renovation as well. A main line was rerouted outside of the construction zone, and the old, single-row, hydraulic irrigation system was replaced with an electric, two-row system to increase coverage. “That’s an integral part of any renovation,” Farah says of the irrigation system.
The construction team members left at the end of August, and as soon as they finished a hole, the Crystal Mountain maintenance staff took over its care and set up the maintenance schedule for it.
“We stayed out of it to continue business as usual,” Farah says of the construction process. “We had to do what we’re good at, which is day-to-day maintenance, but we helped as needed.”
Golf Scorecard CRYSTAL MOUNTAIN RESORT
Location: Thompsonville, Mich. Website: https://www.crystalmountain.com/ Golf Facility: 36 holes (18-hole Betsie Valley and 18-hole Mountain Ridge golf courses) with a 10-acre practice center Golf Course Designers: Betsie Valley: Bob Meyer/William Newcomb, with recent renovation by John Harvey; Mountain Ridge: William Newcomb Year Opened: Betsie Valley, 1977; Mountain Ridge, 1995 Golf Season: April to October Annual Rounds of Golf: About 41,000 Fairways: Bentgrass/poa annua
Superintendent Profile JASON FARAH
Current Position: Director of Golf Years at Crystal Mountain Resort: 8 Years in Golf Course Maintenance: 33 Previous Employment: Oakland Hills Country Club, Bloomfield Hills, Mich.; The Ocean Course at Kiawah Island (S.C.) Golf Resort Education and Training: Michigan State University; certificate in Turfgrass Management Certifications: Class A GCSAA Golf Course Superintendent; Commercial Pesticide Applicator Honors and Awards: 2021 ASGCA Environmental Excellance Award.
The Crystal Mountain maintenance staff overseeded thin areas and took over the growin of the golf course, which is still ongoing.
“We had to fertilize more often and irrigate. We tried not to disrupt play,” reports Farah. “We had to make adjustments since the golf course was still open.”
The new irrigation system was more efficient during the grow-in, he adds. “We couldn’t rely on the old system with that amount of construction,” he says.
FULLY INVOLVED
Even though the Crystal Mountain maintenance department did not get involved in the project until the construction team had left, Farah was immersed in the renovations from the beginning. And one of the first things he did was seek out the expertise of industry players.
“I knew we needed to get others involved,” he says. “I knew we couldn’t do it ourselves.”
He helped by interviewing architects and organizing Board meetings with the contractors. “The owners entrusted me to interview golf course architects, and I helped to develop the plan from there,” says Farah.
In addition to interviewing and organizing personnel, he supervised the project and managed the budget along the way.
“In a project this size, there’s daily tweaking,” says Farah. “I engaged every day with the contractor. He was on site from beginning to end. The architect was pulled in as needed.”
Because the Betsie Valley course remained open during the renovation process, the staff made some modifications to the course to keep disruptions to a minimum. On the eighth and ninth holes, temporary tees were set up on flat areas of the fairways. A temporary green with a two-putt maximum also was set up on No. 8, and a temporary cart path was created along the wood line from No. 8 to No. 9.
In addition, No. 8 became a par-3 instead of a par-5, and No. 9 because a par-3 instead of a par-4.
“Temporary tees aren’t that big a deal, but when you change the putting surfaces and make it slower, that’s when golfers get a little bit stressed,” notes Farah.
Crystal Mountain also posted signage to explain the renovation process to its golfers.
RUMOR CENTRAL
The resort’s Head Golf Professional, Greg Babinec, PGA, calls himself an “interested observer” of the renovation project. “I was just excited about what was going on,” he says.
However, Babinec also acted as a liaison to the membership, staying up-to-date on the construction process so he could answer questions and dispel rumors. For instance, he says, some people thought that houses were being constructed on the golf course. Others were afraid the golf course would be “ruined, but they did a 180” after seeing the finished product.
Crystal Mountain also put up a posterboard with a rendering of the new design, to let people know what was happening on the golf course.
Now that the project has been completed, golfers have had plenty to say about the redesign as well, giving it “rave reviews,” according to Farah. “People enjoy the fact that we’re investing in our golf course and trying to make it better,” he says. “People want to see change. They’re excited about the future.”
And after the golf course was closed for the season, Babinec says golfers were already looking forward to opening day in the spring of 2022. “They’re all excited to have it done and play it next year,” he says.
The forestry management program has
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/96a4ab92a81a3aff671761b6cd30109f.jpeg?width=720&quality=85%2C50)
Opening up views of the Betsie Valley course’s natural rolling terrain through the renovation and forestry management literally brought new business to Crystal Mountain, with one new visitor reporting he didn’t know the course, or resort, existed until he drove by and could now see it. “It’s like a giant billboard [now],” says Head Golf Pro Greg Babinec.
opened up views to the natural rolling terrain, changing the aesthetics of the golf course, and has attracted new players to the Betsie Valley. Babinec always asks new golfers how they found out about Crystal Mountain when they call to make tee times, and one person confirmed with an unexpected answer that the new views into the course inadvertently were good advertising for the property.
“One person said, ‘I saw it when I was driving by,’” he reports. “It’s on a well-traveled corridor, but people didn’t know we had a golf course.
“That was a telling comment from a new customer who had never been here before. It’s like a giant billboard. Now that people can see it, we’re hoping that ‘the Betsie’ will be on par with our other golf course.”
SUNLIGHT, AIRFLOW AND AESTHETICS
Farah also had input into the design of the renovated holes, with the goal of benefitting golfers and maintenance staff members. “I was looking to try to make golf easier and also to make it easier to maintain in the future,” he says.
During the construction process, he altered maintenance routines on the renovated holes. “We had separate planning for these areas,” he explains. “The mowing schedule was different, and we had different heights of cut. We irrigated more frequently and at odd times. We usually water at night, but we had to water during the day every hour on the hour. We had to close off those areas.”
While it’s too early to tell if regular maintenance will be any easier because of the renovations. Farah can already confirm that “the turfgrass quality in these areas is better because of the airflow and sunlight. It’s hard to grow grass without sunlight and water. Areas also are drying out sooner.”
The property installed a new variety of bentgrass in the tee and fairway expansions and new Kentucky bluegrass in the rough. The fine fescue grasses, which are more drought-tolerant, also were installed in nonirrigated areas as well as around the waste bunkers. The long, wispy grass, which has a Scottish-links look, add to the aesthetics of the golf course as well.
“It makes a good backdrop on the holes, and it doesn’t need as much water and fertilizer,” Farah says.
Eco-friendly maintenance practices are also paramount at Crystal Mountain. “We use inputs as needed,” Farah explains. “We spray when needed if there’s a turf disease that develops.”
The waste bunkers have improved pace of play, and the expanded fairways have enhanced playability as well. “It’s easier to find a golf ball in a waste bunker than in the middle of a forest,” says Farah. “Without those trees, golfers can find their balls easier and move around the property faster.”
Adds Babinec: “Betsie Valley is a difficult golf course as it is. It doesn’t need to be so narrow. We opened up the narrowest parts of the course and made golf shots easier. Anything that can make the golf course easier for the average player, I’m all for it.”
![](https://assets.isu.pub/document-structure/211213164246-2db3477fb0ce70bca012956bfd3efad5/v1/b48daaa78f137781634dc45e628d497f.jpeg?width=720&quality=85%2C50)
ADDING MORE TO THE MIX
The 24/7/365 family-owned Crystal Mountain resort, which was established in 1956, offers other amenities such as lodging, dining, downhill and cross-country skiing, a spa, wedding facilities, and a conference center. However, the golf courses are integral to its operations as well.
“A big part of our operations and revenues is golf. It brings in guests. We have a lot of overnight stays because of golf,” says Farah. “Food and beverage is enhanced. It’s a big part of what we do.”
Babinec agrees. “It’s a way for us to offer another outing for a meeting or conference group,” he adds. “We rely heavily on our summer activities, and golf is a major player in that.”
While more golf course renovations are in the plans for the future, Farah says the renovations to the Betsie Valley Course parallel the vision, the belief, and the stewardship of the ownership and guests.
“I’m excited about opening so people can see how much better the golf course is,” Babinec says .”I can’t wait to play it, either.”
Course + Grounds Operations Profile CRYSTAL MOUNTAIN RESORT
Annual Budget: $700,000 Staff: 20 to 25 Other Managers: Trevor Mills, 1st Assistant Superintendent; Daniel Heiss, 2nd Assistant Superintendent; Jeff Nordbeck, Equipment Manager Irrigation System: Toro with Lynx/Osmac Central; 1,157 irrigation heads Water Source and Usage: Well and storm or reclaimed water Equipment: Owned; majority Toro equipment Aerating and Overseeding Schedules: Aerating is done primarily in the fall (September/October) Duties and Responsibilities: Oversees maintenance for both golf courses