Sweet Snacks

12:00 PM – 1:00 PM Lunch

1:15 PM – 2:15 PM GENERAL SESSION: BURNING ISSUE #5: Human Resources: Staffing, Recruiting and Retaining Personnel in a Labor Shortage

A labor shortage exists, and it’s going to get worse before it gets better. The reality that it coincides with a growing skills gap makes for a very challenging time for retail executives and hiring managers. Experts recommend that HR leaders look to and build relationships with universities, recruiters and search firms, allow current staff to take part in external professional activities to help attract new talent, and look for potential employees on job boards and other social media outlets. Hear how top quartile chains are winning the labor battle.

Moderator: Jayson Council, Associate Faculty, Columbia University

Speakers:

• Alex Olympidis, President of Operations, Family Express Corp. • Peter Rasmussen, Director of Operations, Neon Marketplace • Laura Varn, Vice President, People & Culture and Communications, Parkland USA

2:15 PM – 2:45 PM Break/Visit Sponsor Tables

2:45 PM – 4:00 PM YEO BREAKOUT SESSION: Understanding the Future of Retail Payment Systems

Online shopping has become easier through mobile and digital payments, but retailers are slow to see the benefits in brick-and-mortar stores. How can c-stores join the consumer demand for frictionless payment? In this session, experts on payments will discuss where digital payments are going and how the convenience industry can abandon cards for digital currencies. As the convenience store and petroleum industry continues to evolve, training the leaders of tomorrow is more important than ever before. To help young executives have a group that is solely focused on exchanging personal experiences with peers in their age group, the National Advisory Group (NAG) is proud to announce that it has relaunched the Young Executives Organization (YEO).

YEO’s mission is to cultivate young talent in the convenience store and petroleum industry through implementation of education and networking. YEO accomplishes this mission by leveraging the experience of NAG members to help foster superior leadership skills.

YEO members are industry leaders who are approximately 40 years of age or younger. Members are entrepreneurs, leading top businesses and actively pursuing a higher level of professionalism in the convenience store and petroleum industry.

Membership in YEO provides young convenience store and petroleum industry executives with an opportunity to network with other NAG members and influential industry leaders. It also gives young executives a platform to express their idea, leadership abilities and vision for the future of convenience retailing.

Membership in YEO is open to all NAG-member company employees at no cost. If you are not a NAG Member, join NAG now at www.nagconvenience.com. If you are a young executive or if your operations has a young up-and-coming executive please join us in 2020.

Moderator: Jeremie Myhren, Chief Information Officer, Road Ranger

Speakers:

• Gray Taylor, Executive Director, Conexxus

5:30 PM – 6:30 PM NAG Networking Reception 6:30 PM – 9:00 PM Dinner & Awards Ceremony 9:00 PM – 12:00 AM NAG Hospitality Suite For additional information, contact John Lofstock at jlofstock@wtwhmedia.com.