BINSA Information on Community Services This fact sheet tells you how to access services, where to find help in the home and who to approach when you need a break, rest or holiday. It suggests services to help the injured person gain more independence, learn skills, have fun and if possible, return to work. At the heart of the rehabilitation and recovery process is the question of how to live with a brain injury. Many changes occur which affect the person and their family. Adjustment is not easy and progress can be slow. Sometimes it may seem that no headway is being made at all. While support services and organisations are available, the person and their family have to find new ways to adjust. It is important to set goals and be clear about the support needed. It can be difficult to know what services are available and what direction to take. Disability Services (Dept. for Communities and Social Inclusion) The South Australian Government, through Disability Services, assists people who have a disability. Disability Services assists each person who is eligible, to work out his or her needs at different stages after they have a brain injury and helps them find a direction, set goals and obtain the particular help they need. The service coordinator allocated to each person will also talk to the family and assist them if this is appropriate. In some cases this may mean providing information or making a referral to another organisation. In other situations it may involve helping to work out a support plan and then coordinating and monitoring any services provided or purchased for the person. Many people are referred to Disability Services in the early stages after injury or diagnosis. However, anyone can ring for information and advice from the management or regional offices. Experience has shown that people’s needs are very individual and can range from assistance with personal care to re-learning everyday skills and/or finding interesting activities and making new friends. Respite for families who provide a high level of support to an injured person may also be important. If you are uncertain about what assistance is appropriate for you it is a good idea to contact your local Disability Services office for more information. Brain injury service coordination services can be accessed by contacting your nearest Disability Services office: Metropolitan Christies Beach 98 Beach Road Christies Beach SA 5165 P
08 8384 7299
F
08 8384 8799
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Daw Park 180 Daws Road Daw Park SA 5041 Ph:
08 8277 8566
Fax: 08 8374 1025 Fullarton (Highgate Park) (Disability Services Central Office) 103 Fisher Street Fullarton SA 5063 Ph:
08 8272 1988
Fax: 08 8372 1429 Gilles Plains (Central) 21 Blacks Road Gilles Plains SA 5086 Ph:
08 8366 7333
Fax: 08 8366 7366 Gilles Plains (Northern) 31 Blacks Road Gilles Plains SA 5086 Ph:
08 8366 7300
Fax: 08 8366 7377 Regency Park 171 Days Road Regency Park SA 5010 Ph:
08 8348 6000
Fax: 08 8348 6099
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Salisbury Street address 1: 46 Commercial Road Salisbury SA 5108 Ph:
08 8282 5500
Fax: 08 8282 5555 Street address 2: 57 Park Terrace Salisbury SA 5108 Ph:
08 8182 1560
Fax: 08 8182 1566 Country Angaston Barossa and Area Community Health Service 29 North Street Angaston SA 5353 Ph:
08 8563 8544
Fax: 08 8564 3434 Berri 28 Kay Avenue Berri SA 5343 Ph:
08 8582 2400
Fax: 08 8582 2172 Ceduna c/o Housing SA 22 McKenzie Street Ceduna SA 5690 Ph:
08 8625 2129
Fax: 08 8625 2396
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Clare Office 1, Clarevale Office Precinct 17 Lennon Street Clare SA 5453 Ph:
08 8842 3744
Fax: 08 8842 3044 Gawler Shop 32, Gawler Central Complex Corner of Cowan and Murray Streets Gawler SA 5118 Ph:
08 8521 4700
Fax: 08 8521 4788 Kadina 4A Draper Street Kadina SA 5554 Ph:
08 8821 0200
Fax: 08 8821 0222 Kangaroo Island 20 Dauncey Street Kingscote Kangaroo Island SA 5223 Opening hours: Monday, Tuesday and alternate Wednesdays Ph:
08 8553 2270
Fax: 08 8553 2297 Mount Barker 23 Mann Street Mount Barker SA 5251 Ph:
08 7424 7888
Fax: 08 7424 7830
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Mount Gambier 9 Elizabeth Street Mount Gambier SA 5290 Ph:
08 8735 1800
Fax: 08 8735 1733 Murray Bridge 6 Verdun Road Murray Bridge SA 5253 Ph:
08 8532 4503
Fax: 08 8532 3648 Port Augusta 40 Flinders Terrace Port Augusta SA 5700 Ph:
08 8641 1600
Fax: 08 8641 1800 Port Lincoln 2nd Floor, Housing SA Building 10 Hallett Place Port Lincoln SA 5606 Ph:
08 8688 3564
Fax: 08 8688 3571 Port Pirie 76 Florence Street Port Pirie SA 5540 Ph:
08 8638 4981
Fax: 08 8638 4980
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Victor Harbor 10 Crozier Road Victor Harbor SA 5211 Ph:
08 8555 8100
Fax: 08 8555 8101 Whyalla Level 5, Whyalla Hospital 20 Wood Terrace Whyalla SA 5600 Ph:
08 8648 8686
Fax: 08 8648 8687
Local Councils Most local councils have services funded by the Home and Community Care (HACC) Program. People with disability and their carers are eligible for these services. They may include home maintenance and social support to those who are housebound. Some have a community bus for access to shops, libraries, banks and community activities. Contact the Community Services Department of your local Council to find out what is available.
Home Nursing A number of organisations throughout South Australia provide home nursing services. For more information, contact: Brain Injury Network of South Australia Inc. (BINSA) 70 Light Square Adelaide SA 5000 Ph:
08 8217 7600 / 1300 733 049 (country callers)
Fax: 08 8211 8164 Email: info@binsa.org or:
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Disability Information Resource Centre (DIRC) 195 Gilles Street Adelaide SA 5000 Ph:
08 8236 0555 / 1300 305 558 (SA only)
Fax: 08 8236 0566 Email: dirc@dircsa.org.au Home nursing organisations are also listed in the Yellow Pages under Nursing and Nursing Services. In some country areas home nursing is available through hospitals or health centres.
Home Meal Deliveries Some people with a disability are eligible for Meals On Wheels to deliver food to their home. Some special dietary needs are catered for. Contact Meals On Wheels on 1800 854 453. For information on additional options for home meal delivery services, contact BINSA or Disability Information Resource Centre (DIRC).
Cooking Lessons Some community centres offer cooking lessons. Charges for these services vary. For information on courses, contact: Community Centres SA Inc. Gundy House 1/25 Naldera Street Glandore SA 5037 Ph:
08 8371 4622
Fax: 08 8371 4188 Email: info@communitycentressa.asn.au The WEA offers cooking courses and provides support to people with disability to enable them to attend. 223 Angas Street Adelaide SA 5000 Ph:
08 8223 1979 / 1800 638 749 (country callers)
Fax: 08 8232 3690 Email: enrolments@wea-sa.com.au
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Private Home Care/Support There are several private home help agencies within the metropolitan area that provide comprehensive support in nursing, home help, domestic cleaning, food preparation and transport to appointments. Trained staff will also provide 24 hour live-in care if required. They charge commercial rates which vary considerably. It is a good idea to get information from several agencies before deciding which one best suits your needs. Check the Yellow Pages or ask your service coordinator.
Equipment Sometimes people need equipment to enable them to manage everyday tasks or to get around their home and the community. Basic equipment such as shower chairs and walking frames may be available through Domiciliary Care SA. More specialised or customised equipment is sometimes required such as a special wheelchair, lifter or electric bed. This equipment is provided by the Independent Living Centre Of South Australia. Information and advice is available about small equipment items (such as cutlery, cooking aids and tap turners) as well as larger, more expensive items – wheelchairs, recliner chairs, scooters etc. Information is also provided about where to buy such equipment, who can modify it and provide maintenance. Equipment on display can be tried before you purchase. Contact: The Independent Living Centre Of South Australia 11 Blacks Road Gilles Plains SA 5086 Ph:
1300 885 886 (SA/NT callers only) / 08 8266 5260
Fax: 08 8266 5263 Email: ilcsa@dcsi.sa.gov.au Domiciliary Care SA Domiciliary Care SA supplies services to people who have reduced ability to care for themselves, thus assisting them to remain in their own homes. They primarily assist those aged over 65 with reduced ability due to ageing – others may qualify for support in some instances. Services include physical assistance, rehabilitation and personal care as well as respite and support for carers. Expertise includes paramedical assistance, occupational therapy, physiotherapy, social work, speech pathology, podiatry and dietetics. Domiciliary Care SA also performs assessments for the national Aged Care Assessment Program through the Adelaide Aged Care Assessment Team (ACAT). Enquiries: Ph:
1300 295 673
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Referrals: Via Access2HomeCare Ph:
1300 130 551
Accommodation Options A range of different housing options is available for people with an ABI. For information about these and how you can apply, visit the Housing Options For People With A Disability website.
Housing SA Housing SA provides public rental housing for low income households and people with special needs in country and metropolitan areas. Depending on their independent living skills and access to in-home support services, people with a brain injury can explore public housing as an option although waiting lists vary depending on location and type of housing required. Contact your local Housing SA office for more information.
Boarding Houses And Private Hostels This is a low cost option for those who need some support but are unable to cook or do housework. Make sure you inspect them before making a decision.
Respite Options A break from caring for a person with an ABI is essential. Some organisations offer weekend or overnight care while others provide it for more extended periods. Other options include a day activity or recreational program, or arranging for service providers or community organisations to provide either in-home or out-of-home respite. An information sheet on Respite Care is available here. Assistance and further information is available from your regional Disability Services office or Commonwealth Respite and Carelink Centres which provide free, confidential information on local support services. Freecall: 1800 052 222
Recreation Keeping a balance between mental and physical activities is important. Exercise, games and entertainment should be encouraged. Consult doctors, physiotherapists and occupational therapists to ensure safe choices are made. Community agencies offer support, depending on where you live. Family, friends, the local council neighbourhood centre or library can often be a source of inspiration. There are free or inexpensive activities for those on a restricted budget – these include reading, entertaining, gardening or picnics. For concession card holders, travel via public transport may be a possibility. Listed below are some of the agencies that offer support for arts, sport, recreation and leisure activities. South Australian Sport and Recreation Association for People with Integration Difficulties Inc. (SASRAPID) Assists people with integration difficulties, for example, people with intellectual disability, physical disability, mental illness, poor coordination skills, obesity or who are socially isolated or have any other circumstance which
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may affect integration into regular community activities. SASRAPID provides assistance and enables participation into valued community sport, recreation and leisure activities. It also provides leisure counselling and assists individual elite athletes to compete in their chosen sport. All inclusion is based on ability and individual choice. Activities are organised and supported by competent coordinators, recreation assistants and swimming instructors working in conjunction with other sport and recreation organisations in metropolitan and some country centres. Contact: 18 Ashwin Parade Torrensville SA 5031 Ph:
08 8152 2474
Fax: 08 8354 1303 Email: am@sasrapid.com.au Recreation Link Up Online An initiative of YMCA of SA. This organisation caters for people with brain injury, providing recreation planning, information and initial support to commence a recreational pursuit. A video called Getting the most out of Life is available which features several people with an ABI. Contact: 338 Tapleys Hill Road Seaton SA 5023 Ph:
08 8200 2508
Fax: 08 8353 0384 Email: rec.linkup@ymca.org.au
Community Networks A number of organisations can assist people with an ABI to extend their social contacts and networks. Two of these are Uniting Communities North East Networks and City of Onkaparinga – Activities for People With Disabilities. For more information on these and other networks contact Disability Services on 1300 786 117. Springboard A program providing community-based rehabilitation therapy and education for adults who have an ABI. It is a service of BINSA, and referral is made through Disability Services .
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Community Re-Entry Program for adults Flinders University Community Re-entry Program (no link available at the moment - to be updated) A support program for adults with brain injury aiming to enhance their skills and talents, assist reintegration into the community and improve quality of life. Ph:
08 8201 3311
Email: jaime.gardner@flinders.edu.au Riding for the Disabled Association SA Inc. Regaining confidence and developing memory and coordination skills can also be learned through riding. Riding sessions as well as courses in dressage and harness driving are available at various centres - costs vary. A medical consent form signed by a doctor is required. Ph: 08 8331 1833. Sailability A ‘not for profit’, volunteer-based organisation which, through the activity of sailing, enriches the lives of people with any type of disability, the elderly, the financially and socially disadvantaged. Details of clubs in South Australia can be found here. The Head Injured Society of SA (THISSA) A voluntary organisation that runs Club Friday, a social recreation group for people with an ABI along with their carers, family and friends. Contact Maureen Howard Secretary/Treasurer Ph:
08 8261 7691; Fax:
08 8359 1540 or email mauh@adam.net.au
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Employment Programs JobAccess is a website and telephone information service funded by the Australian Government. It offers help and workplace solutions for people with disability and their employers. Freecall: 1800 464 800 TTY: 1800 464 800 Fax: 08 9388 7799 Online Enquiry Form Users who are deaf or have a hearing or speech impairment can call 1800 464 800 numbers through the National Relay Service: TTY users phone 1800 555 677 then ask for 1800 464 800 Speak and Listen (speech-to-speech relay) users phone 1800 555 727 then ask for 1800 464 800 Internet relay users connect to the National Relay Service and then ask for 1800 464 800 General information on employment options for people with a disability is available at Disability Employment Services. Ph: 1300 363 079 Online Enquiry Form TTY users phone 133 677 then ask for 1300 363 079 Speak and Listen users call 1300 555 727 then ask for 1300 363 079 Internet relay users connect to the National Relay Service and ask for 1300 363 079
Driving/Riding In order to return to driving/bike riding after a brain injury, coordination of all relevant skills is needed. Vision and thinking can be impaired and there may be trouble with movement. By using special equipment or learning new ways to drive/ride some problems can be overcome but there will be those who will not be able to drive/ride. An assessment will be made to determine if the person’s desire to drive/ride is realistic. Access to driving/riding assessment is available through the BIRCH Driver Assessment and Retraining, and Return To Bike-Riding Programs. These programs also provide driver/rider trained occupational therapy intervention to facilitate return to driving/riding following an ABI. For more information contact BIRCH Felixstow office: Ph: 08 8360 9600.
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