Policy Manual Directory

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Policy Manual Directory Section 1 – Governance Policies and Procedures 1.

Governance Annexure 1. 2. 3. 4.

BINSA Strategic Directions and Operational Priorities Plan 2010–2014 BINSA Business Plan 2012-2013 BINSA Risk Management Policy and Procedures 3a BINSA Risk Register BINSA Disability Action Plan 2012-2014

Section 2 - Client Policies and Procedures 1. 2. 3. 4 5. 6. 7. 8.

Access Privacy and Confidentiality Advocacy Working in Community Settings Behaviour Support Complaints Freedom from Abuse and Protection of Human Rights Climatic Heat Stress

Section 3 – WHS Policies and Procedures 1.

Work Health and Safety Manual Annexure 1.

Work Health and Safety Codes of Practice 2011

Section 4 - HR Policies and Procedures 1 2. 3. 4. 5. 6. 7. 8. 9.

Staff Recruitment, Selection and Conditions of Employment Code of Ethics, Conduct and Conflict of Interest Equal Opportunity Volunteers Professional Development Induction Stress Management Staff Grievance and Complaint Performance Review

Section 5 - Administration Policies and Procedures 1. 2. 3. 4.

Controlled Access to BINSA Policies and Procedures Continuous Quality Improvement Motor Vehicles Use of Information Technology, Internet Archiving and Retention, and Other Social Media

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Acknowledgements BINSA wish to acknowledge the support of the following in developing these policies and procedures: •

Business SA

Family Advocacy Incorporated (FAI)

FaHCSIA for the Quality Toolkit for the National Disability Advocacy Program

The Australian Service Excellence Team

Our Community Policy Bank

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