How can Prestashop Return Manager Addon help to manage return & refund request to my eCommerce customer?
As per the recent research, return or refund play an important role in the eCommerce industry. 95% the online consumers make the purchasing decision when eCommerce store’s offer the return or refund option. Return or Refund option in your store is key to attracting and keeping your eCommerce customers.
The Returns and refund request is not that everyone easy handle, it’s an extremely important thing! Now there’s an addon i.e. Prestashop Return Manager Addon that allows you to create & manager returns & refund request in an easy way. This Prestashop Addon enables the store owners to manage the multiple refunds and return requests at a time without any hassle.
The Prestashop Product Return Manager extension is most popular and demanded addon in eCommerce stores. It has lots of rich functionality that makes this module is good.
Let us discuss some key features that help you to manage return & refund request to your eCommerce customer.
Easy Return, Refund and Replacement- This Prestashop order return manager provides the hassle-free option to the customer to easily return or refund the product to their store. The customer can return or refund the product by going to the Front-end of the website by clicking the Return Manager link that available in header and My account. If the products are eligible for return have a link to apply for the return.
Easy Customization Return Slip: In this section, this Prestashop product return manager module gives the option to admin to easily customize the return slip. The store merchant can change or add the return address or return guidelines and the online merchant also send return slip in multiple languages which they want.
Return Policies: The Online Merchant can easily customize the return policies as per their desire. They can select the return policies that already available in the addon or he/she can add the new return policy. In this section two other option also available i.e. delete or map categories.
Create Return Reasons: The Prestashop store owner can edit, add or delete the return reasons.
Return Statuses: In this section, this Prestashop Reward Point Module allows admin to change the status of the customer return product. The admin can also add the new return status.
Create the Return: The Online store owner can create the return on behalf of the customer and they can find any order by simply providing the reference number and the corresponding e-mail and then apply for return accordingly.
Easy
Customization
of
Template:
This
Prestashop
Extension allows admin to customize the email template according to te the need. There are 6 email templates available that can use the store owner.
Pending Return Request: The Store admin can view the all pending return or refund request that he/she is not approved. The admin can approve the return request perform several operations on the return request like changing the status and completing the return process.
Active Return Request: This Prestashop return manager addon allows admin to view the all active return request that they can approve and they can also move forward.
Archive List: This section admin can view filter the all the return requests that are complete.
The Benefit of the Admin: 1.
This Prestashop Return Manager Addon notifies the owners time to when the online shoppers raise the query for product return and refund.
2.
This Prestashop Extension updates the customer regarding return request status via email.
3.
The Store admin can engage the more customer to the website.
4.
This Prestashop Return Manager Addon is mobile responsive as well, so customers can have the option to raise the return request using the mobile phone and tablet.
5.
This Prestashop product return manager addon is compatible with all themes and multilingual support.
Knowband is one of the leading name in eCommerce industry it provides
the
eCommerce
platforms
plugins
like Prestashop, Magento, Opencart and Shopify. We also provide custom module development and customization services for the eCommerce website and modules.
Click here for user manual, admin demo and front demo. For any query or customization request for Prestashop Return Manager Extension as per your business requirement, you can contact us at support@knowband.com.