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Top WYDOT concerns are on the board. Survey says…

By Mark Horan

Results from the 2021 Employee Satisfaction Survey have been compiled and now the work begins, according to WYDOT Director Luke Reiner. 926 surveys were completed during a three week period between May and June, which translates to an overall response rate of 46% for the agency.

Survey results were emailed out to all WYDOT employees in September and can also be found on the agency’s public website on the Administration page under the Strategic Performance tab.

The survey was conducted by the Wyoming Survey and Analysis Center (WYSAC) which is part of the University of Wyoming. WYDOT chose to use a contractor for the Employee Satisfaction Survey for the last two iterations to ensure confidentiality of respondents and to receive an excellent analysis of the results.

The survey’s 30 questions fell into seven broad categories: Experience with WYDOT, Assessment of Agency Leadership Culture, Assessment of Workgroup Flexibility, Satisfaction with Supervisor, Job Satisfaction, Work Safety, and Open-end responses.

Executive Staff are planning on utilizing the survey information in a meaningful manner. “I do not believe in conducting a survey and shelving the results,” Reiner told WYDOT staff in an email. “I expect to start working it as soon as possible, looking to strengthen what we are doing well and improving the areas we can do better.”

WYDOT’s Strategic Planning Team which includes Julie Newlin, Sandra Sanderson, and Rob Rodriguez, in conjunction with the Executive Staff are working to incorporate the results into action items worked and evaluated through WYDOT’s Strategic Plan.

The results have also been discussed with the Employee Advisory Teams who have formulated follow-up action, including: • Improving communication throughout the agency; • Enhancing training and awareness on the subject of workplace sexual harassment and discrimination; • Enhancing leadership training; and • Developing alternative compensation incentives to help with recruitment and retention.

Looking ahead, the Strategic Planning Team has already begun exploring ways to increase the agency’s response rate when the survey is re-issued in 2023. n

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