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Gambling Support Service

Are you affected by gambling? Are you worried about your friend or family member’s gambling? Help is at hand.

The Citizens Advice Scotland Gambling Support Service has been funded to offer free training to organisations and frontline workers who work with clients who may experience personal difficulties through their own or somebody else’s gambling behaviour.

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We offer two training options: i) an ‘Awareness Session’ –which provides general information on gambling, its context and an overview of the support available in Scotland and the UK. ii) a ‘Training Session’ –this is a more in-depth session

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which explores the role and options available when responding to a client’s needs. We provide a screening tool to assist assessment of the client’s gambling behaviour and discuss how the individual can start to manage their own gambling as well as highlighting the support available from other charities.

Our service covers the Highlands, Orkney, Shetland and Western Isles and our sessions are normally delivered via Zoom or Microsoft Teams.

We also speak directly to gamblers to discuss how they can reduce their own risk of harm (or their family member’s/friend’s if also experiencing personal difficulties) and help all parties to access relevant support services.

We are currently rolling out this part of the Gambling Support Service to other bureaux in the Citizens Advice network, including our colleagues in Lochaber CAB in the near future. We look forward to them joining us.

As with all CAB services, all advice is offered at ‘no cost’ to the individual.

If you are interested in exploring any of the options above, please contact Mike Youatt, Gambling Support Service Training & Engagement Officer at Inverness CAB, either by email at Mike.Youatt@invernesscab.org or phone on 01463 237664.

DURING OPENING HOURS 10am-3pm, TELEPHONE 01397 705311 Message can be left EMAIL – Advice@lochabercab.org.uk

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