Case Study
ApprovalMax Improves AR Automation for Mazars Thailand @MazarsThailand
Jonathan Fryer, Partner – Accounting and Outsourcing Solutions, Mazars (Thailand) Ltd
How to improve sales invoice accuracy and enhance customer satisfaction by using automated approval...
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azars is an international, integrated, and independent organization, specializing in audit, accountancy, tax, legal, and advisory services. We are present in 79 countries around the globe, and have 270 offices worldwide. Mazars Thailand is a leading audit, accounting, tax, legal, and advisory practice, combining the benefits of an integrated global partnership with the entrepreneurial drive of its senior advisors.
Jonathan is an ICAEW qualified chartered accountant focused on providing business advisory and outsourcing services to owner managed businesses and international organisations operating in Thailand and Asia. With more than 10 years of professional experience in accounting and audit in an international environment, Jonathan has a deep knowledge in international accounting, tax and business regulations as well as business operations.
being number 1 in the accounting outsourcing area.
reviews and approvals are in place, and fully digitalizing it.
Growing challenges with company sales invoice authorization
Special requirements of the approval process in Mazars Thailand included the need to group invoices in different ways, such as by service line and engagement team, the need to have a clear audit trail tracking the audit decision history, as well as the ability to aggregate data and approved invoices for large multinational clients automatically.
The need to implement ApprovalMax arose as a result of how we were issuing customer invoices. The process was purely manual, printing out paper copies of monthly invoices that were then sent by post. Multiple corrections would sometimes be required, leading to significant extra effort on the part of our accounting team, and to reduced cash flow.
Our focus is on working with multinational “As soon as I saw companies and ApprovalMax, I was The use owner managed impressed by the UI of modern business cloud-based investing in and the workflow, applications Thailand, and I very quickly such as enabling them to decided we could set ApprovalMax, establish and run up something for sales together with their operations invoice approvals.” Xero, have radically in Thailand quickly changed the approval and efficiently. process – establishing a sophisticated approval process In recent years, we have enjoyed which ensures that the proper rapid growth, and are in the chain of managerial and executive top-10 in our market, as well as 48 / Issue 13
Implementing sales invoice approval processes that work ApprovalMax allowed for the quick set-up of a straightforward approval matrix in a simple and intuitive way that covered all of the proper managerial and executive reviews and approvals needed for monthly invoices, such as defining approval roles and routing workflows. With an average monthly volume of more than 600 sales invoices, three service lines, and a number of partners in each department performing the final review and
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