Who are we? We are a group of risk professionals elevating business continuity, crisis management and risk training to new levels of excellence based on British and International standards, but underpinned with large slices of pragmatism and experience. Our team is drawn from multidisciplinary backgrounds across the risk continuum ranging from Health, Safety and Environment (HSE) to core Business Continuity and Resilience services and then moving to Safety & Security, Counter Terrorism and Hostile Environment Risk Management.
HSE
Continuity & Resilience
Hostile Environment
What makes us different?
We are highly experienced practitioners who lead the field in learning a development and implementation of risk management and business continuity systems. We specialise in responding to Regulated, Legal and Compliance requirements.
What we do? We aim to work with you to: Provide you and your teams with excellent learning and development events to build sustainable skills and confidence. Ensure you can successfully recover your businesses in the event of a significant interruption to your daily operations whether it results in loss of personnel, your premises or your ICT infrastructure!
We do this using 6 core learning platforms with modular content and linked pathways, which can be very simply tailored to your individual requirements. These provide training, coaching, mentoring and exercising on your premises using effective and innovative approaches to learning which are all delivered by our highly experienced first class practitioners.
How we do it?
I hear and I forget I see and I remember I do and I understand
We favour blended learning approaches subscribing as we do to this Confucian view of learning and development. So, all courses are workshop based, and come with supporting distance learning, course documentation and learning aids as required. We can provide a range of courses that vary in length from 1 to 2 days to sandwich courses and extended courses over a period of weeks. The content of each course can be tailored to suit your exact business requirements and the training can take place on / off site as necessary. We can also deliver blended learning solutions directly to your workplace in subjects such as Risk and Business Continuity Management via our interactive learning package www.hbcm-il.co.uk
Training Modules Business Continuity Planning BCP1. An introductory course for those starting on the road to resilience BCP2. Implementing Business Continuity Planning and Business Impact Analysis the practical way BCP3. BS25999 - Reaching the Gold Standard for those regulated and mature risk cultures
Crisis Management, Leadership & Command & Control CIM1. Initial BCP Testing for Crisis Managers and the Crisis Management Team CIM2. Practical Crisis & Incident Management in Regulated Environments CIM3. Strategic Leadership, Command & Control and Roles & Accountability in a Crisis
Bespoke Training & Exercising If our core products do not meet your requirements our modular approach means we can tailor inputs to your specific needs. We can also provide other forms of management development and training via our parent @ www.leemarisk.com Contact us or view our website www.bcptraining.org.uk for more information.
Why Choose Us?
We want you to choose to train with us as we are an experienced training provider in the fields of business continuity, crisis management, disaster recovery, leadership & team building. Our trainers are all engaging, reliable, approachable specialists in their fields. Courses can be developed in your favoured style of delivery; workshop, seminar, hands on table top exercises, or off site via our sister company Viking Mariners to add an outdoor challenge that particularly lends itself to crisis management and leadership training.
Have a look at www.vikingmariners.co.uk/leadership Whichever pathway is right for you, our intention is that by the time you leave your course you will be knowledgeable, resourceful and confident.
Case Studies Case Study A programme supporting a major UK Financial Institution: The objective was to test the continuity, crisis management and security preparedness. Following initial diagnostic work, we designed and conducted a series of exercises which were delivered in the 7 main UK premises used by the client. In all cases the scenarios were developed to include both local and area incident simulations to add specific and realistic threats reflecting the current security and terrorism environment. Primarily the scenario’s focused on identifying overall contingency and continuity plan weaknesses along with assessing communication and escalation procedures between different levels of the organisation. The exercises uncovered a number of unidentified vbinterdependencies and unknown flaws which collectively amounted to significant risks to the business. For the client, extensive evaluation reports and remedial action plans were provided which highlighted the strategic changes that were necessary to ensure that their businesses became more robust in the longer term. Following this successful programme a long term partnership now exists with this client through annual audits and themed mitigation programmes.
Case Studies Case Study Business Continuity and Crisis Management Team Training: This case study demonstrates our extensive capabilities in the delivery of training and structured exercises to a client in the financial services sector. In this example we conducted a training needs analysis, designed an L & D programme comprising a range of inputs and differing delivery mechanisms and then evaluated the outcomes using our Resilience Assessment Process (RAP Ž). The programme consisted of training for the core facilities management team and the businesses Crisis Management Team in both business continuity and crisis management techniques. 14 business units were then exercised using their individual BCP’s to test both content against four scenarios and to familiarise staff with internal procedures in the event of a significant business interruption (SBI) and their performance was scored against agreed criteria. The Crisis Management Team and FM department were then exercised to create leadership and crisis coordinating capacity. Ultimately an alternative site with failover facilities for both a data centre and workplace recovery seating was used in further exercises to test all business units and teams ability to effectively respond to an SBI and recover the businesses within the agreed recovery time objectives (RTO’s).
How to contact us www.bcptraining.org.uk Email: info@bcptraining.org.uk Telephone: 01473 254666 BCP Training Halyards Business Centre 1 Wherry Lane Ipswich Suffolk IP41LG England