India Banks | The Problem Solver

Presented by Stock and Leader, Attorneys at Law

BY HANNAH BEARD | MARKETING & MERCHANT ENGAGEMENT MANAGER, DOWNTOWN INC

Behind every well-lit street, functioning traffic light, accessible parking garage, and cleared lot after a snowstorm in York City, a woman ensures it all runs like clockwork. Meet India Banks, the City of York’s Department of Public Works Interim Director With a career spanning four decades serving the City of York, India has quietly dedicated herself to solving problems that keep the city moving. Humble by nature, she prefers to work behind the scenes, but her impact is undeniable.

India's journey with the Department of Public Works began in 1984, fresh out of William Penn High School. What started as a temporary job to help with car payments has blossomed into a 40-year commitment to the city she loves. “Good things come out of William Penn. I want people to know that,” she says with pride. Her roles within the department evolved—from receptionist in the Recreation and Parks Department to Interim Director—but her dedication to service has never wavered.

“I wanted to work in the city I lived in. I’m a Bearcat, and here I was, working for York City,” India reflects. “Now, how can I help my city and be an integral part of what’s happening in York?”

Her role today encompasses much more than people might realize. The Department of Public Works is responsible for everything from trash collection and building maintenance to managing parks and ensuring the city’s infrastructure stays in top shape.

“People often assume these things just happen,” India explains, “but it’s Public Works that keeps it all going. Even the fun side—like the roller-skating rink, ice arena, and Grimes Gym—all come through this office.”

A lifelong York resident, India is deeply connected to the community. She lives in the historic Newton Square neighborhood, where she enjoys walking her favorite parks, like Kiwanis Lake and Farquhar Park. “York has a vibe that’s unmatched,” she says. “It’s a small community with big goals. We’re innovative, welcoming, and not afraid to give things a try.”

In her free time, India stays active within her church community, helping with events and marketing. A true behind-the-scenes leader, she doesn’t seek recognition. “I make others shine,” she says simply.

Looking to the future, India is excited to see York continue to thrive. “There’s so much opportunity here. The doors do open; we just have to want to walk through them.” Her advice to young residents is to figure out how they can be part of the change. “Whatever talent or dream you have, York needs you to stay and help us grow.”

With India Banks leading the way, the city is in capable hands—quietly but powerfully shaping York’s future one solution at a time.