Westinghouse Sa40130 Searing Griddle Stainless Survey Are you frustrated with the lower quality of Foreman's grills (which used to be good but not anymore)? Are you frustrated with the lack of features in Foreman's grills? After looking for a long time, I came across this unit: * Timer with auto shut-down * Temperature control * Easy to clean, removable, interchangeable, reversible, plates with *internal* heating system * 180 Unit has heavy grill and griddle plates with two temperature sensors, one for the top plate and one for the bottom plate. Each plate has an imbedded heating element. Plates are removable for cleaning. Unit opens 180 degrees for griddle or closes for grilling meat or sandwiches, However, in the closed position the weight placed on the meat is substantial. This item was purchased late February, 2012. On April 17, 2012 a defect in design made it impossible to remove the upper plate to clean and reverse to the smooth griddle side. One of the screws had loosened and it could not be reinstalled. Calls to Westinghouse for assistance with defect were never returned. 4-21-12 Two calls to Westinghouse (SAI) on 4/16/12 and 4/19/12 have still not been returned. Zero customer service by Westinghouse. Buyer Beware. 4-23-12 Amazon replaced the defective griddle. Kudos to Amazon for standing by the customer by honoring the warranty. 4-26-12 Another call to SAI Home Products today. I wanted them to be aware that someone still has not called me back. The person I spoke with could have cared less about my problem. He was very rude. In addition, I thought it important that the Amazon vendor, Wholesale A. V. should be aware that getting warranty service for products they sell is nearly impossible. To my surprise I called their contact number listed on the website and twice I did not get any answer. Pretty sad that the company that manufacturers the product and the Amazon Storefront that sells the product could not be contacted. Thank You Amazon!!! Five Stars for Amazon Customer Service!!! I did plenty of research for this one and it paid off. It has a nice floating hinge for even cooking (You might like to use an oven pad to adjust the angle when the grill is hot). Chicken cooks juicier than our last George Foreman. Steak is nicely seared. Panini's are excellent. Removable plates that clean in dish washer are very convenient and easy to take out and put in. Largest grill I have seen with removable plates and embedded heating elements. Great buy so far. We'll have to see how long the anti-stick lasts. . .
http://gradebit.com/11245