Issue 14 September 2013
Full Steam Ahead for the Yarra Valley Railway Key point • Yarra Ranges scored a significant tourism win with the awarding of funding for the re-opening of the Yarra Glen Healesville regional tourist rail reconstruction project.
with notable business leaders attending,
In June the previous Federal Minister for Regional Services, Catherine King announced that the joint Regional Development Australia Fund application bid by the Yarra Valley Railway (YVR) and Yarra Ranges Council had been successful. The $3.56 million in funding will assist YVR to complete the $9 million Yarra Valley Regional Tourist Precinct and Rail Link Reconstruction Project.
resources to the project and looks forward
The steam heritage railway will be a unique, historical and iconic drawcard for the region and is estimated to attract 200,000 visitors each year and generate $35 million in benefits to our community and local businesses. The importance of the project to the tourism product of the Yarra Valley was evident at the announcement
including representatives from the Healesville Chamber of Commerce, Rochford Winery, RACV Club and Yarra Valley Chocolaterie & Ice Creamery. Council has committed over $250,000 in to enjoying a continued and positive working partnership with Yarra Valley Railway (YVR) to see the railway become a reality. A cross section of senior Council officers from Capital Works, Recreation and Economic Development worked in unison to prepare the detailed Commonwealth funding bid. YVR Vice President Brett Whelan said that “community support continues to be tremendous. Once complete, the two towns of Yarra Glen & Healesville will ultimately benefit from the large inflow of tourists as the railway becomes a major drawcard for the region.”
Regional Development Australia (RDA) Melbourne’s East – which has Council representation through its Executive Officer, Economic Development, Simon O’Callaghan – chose this bid among other projects from Melbourne’s East. “The mix of wider ranging economic benefits and whole-of-government and community support was a strong factor contributing to the project’s ultimate success,” said Simon, “and we are excited about what this will do to the tourism industry in this region.” Work is now being ramped up to build the essential infrastructure that is required between Yarra Glen and Healesville and to refurbish the dilapidated Yarra Glen station to its original glory. To be updated on the project’s progress visit www.yarravalleyrailway. org.au.
INTHISISSUE
Selectronic Reversing the Trend on Australian Manufacturing
Selectronic Reversing the Trend on Australian Manufacturing
Independent Review of Tourism Industry Structures
Increased Walking + Shops = Economic Benefits
Changing Places – The Evolution of Yarra Ranges Main Streets
Yarra Ranges Promoting its Open For Business Agenda
Women on the Go Grows From Strength to Strength
Key point • Chirnside Park business exports off-grid inverters for solar technology to Germany.
through Kaco’s German and international
Co-working in Yarra Ranges – Planning the
Given the unique conditions of the Australian
leader in solar and they have chosen our
Lilydale Connector
environment the company has secured a
technology and manufacturing ability.”
global niche for off-grid power conversion
Rod is a keen advocate of Government
Getting National Broadband Network Ready in Yarra Ranges
Farewell to Ian Ada
products for the emerging renewable energy market. Australia’s sparse land has
New Tourist Signs Raise the Bar for Local
motivated Selectronic’s innovation in the
Business Information
worldwide solar storage market and given it a competitive edge. This second generation
“We see this as a great triumph for Victorian manufacturing. Germany is the world
assistance and industry collaboration on renewable technologies. With further support for the sector he states, “We can save both the environment and develop Australian manufacturing – Germany did!”
Energising your Employees – The X factor
family company is now one of the largest off-
Selectronic frequently participates in a
for thriving businesses
grid inverter manufacturers in the world.
range of State Government funded support
Victorian Government R&D and Innovation Vouchers to Support Business
As director Rod Scott told us, “With the world solar market changing in 2012, energy storage became a key requirement. Our products were highlighted as a category
60 Seconds on .... the Digital
leader and German firm KACO New Energy
Enterprise Program
needed a new range of inverters to meet
Cool apps for small business
Congratulations to our tablet winners!
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distribution channels.”
initiatives. It was a recent recipient of a grant to undertake a program on Strategic Leadership and Employee Engagement. Yarra Ranges Council will be running another round of the Grow Your Business Group Program in October. The program will impart key strategies and techniques to engage
growing demand.”
employees and improve the bottom line of
“After careful consideration KACO made the
your business.
decision to adopt our products under their
For details on this grant contact Luigi
own brand. The product is now being sold
Zarro, T: 9294 6271.
Yarra Ranges Council | BusinEssentials | Issue 14 | September 2013
Independent Review of Tourism Industry Structures As part of the Yarra Ranges Regional Marketing Ltd (YRRML) Strategic Plan, a need was identified to undertake a review of tourism industry structures within the region to help determine the future direction of the organisation. In March, Wayne Kayler-Thomson was commissioned to work with YRRML, its stakeholders and the industry to: a. u ndertake an independent strategic review of the regional tourism organisational structures and performance of the region. b. p rovide recommendations to stakeholders on the future strategic direction of the region as it relates to organisational structures, roles, strategic objectives, governance, resourcing and operational priorities in line with regional tourism best practice.
Increased Walking + Shops = Economic Benefits Key point • The Lilydale Pedestrian Projects will promote increased walking in and around the Lilydale activity centre.
By designing a place for people, more
Two projects which draw on resources
but poor pedestrian infrastructure,
from engineering, environmental and
particularly at intersections. This has in part
urban design, education, enforcement
encouraged poor driver behaviour towards
and awareness are being undertaken to
pedestrians, as insufficient areas of the
improve pedestrian amenity in Lilydale.
The resulting report makes 24 recommendations on the key topic areas of:
town prioritise pedestrian movements over
This push for improved pedestrian safety
those of motorists.
• Organisation structure and roles
They are:
• Strategic planning
Understanding Pedestrian Behaviour in
pedestrian numbers are being recorded
• Governance
the Lilydale Activity Centre – This project
before and after the project so we can see
• Resourcing
is funded as part of the VicRoads,
how beneficial the project is to the town.
In consultation with stakeholders and an industry representative working group, a diagnostic review of the current state of regional tourism performance was completed.
The recommendations have been accepted by the YRRML Board. One of the critical changes over the coming weeks will be the name change to Yarra Ranges Tourism. Realising the full potential of the region will require significant change, leadership, commitment and most of all participation from the whole tourism industry. A copy of the final report and the Boards response to the recommendations can be downloaded at www.yrrml.com.au.
and walk-ability outcomes is being undertaken in two connected projects.
Community Road Safety Partnership Program. It aims to increase the safety of pedestrians in the Lilydale activity centre by understanding behaviour and developing education and enforcement
community usage of the town streets will occur which in turn will support local businesses. Lilydale has excellent vehicle infrastructure,
Over the coming year there will be construction activity and a promotional campaign targeting Lilydale. Best of all,
For more information about these projects, please contact Nigel Smith, Precinct Designer, on email n.smith@yarraranges.vic.gov.au.
initiatives that will influence change. Principal Pedestrian Network Demonstration project – This project is funded by the Commonwealth Government Liveable Cities Unit, Victorian Department of Transport, Planning and Local Infrastructure. its overarching aim is to improve the walk-ability of Lilydale township.
Yarra Ranges Council | BusinEssentials | Issue 14 | September 2013
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Yarra Ranges Regional Museum has been out on the road for 12 weeks of “pop-up” events from June to August 2013. The theme of the pop-up museum was small business and retail in local main streets. As well as showcasing museum displays and material from history and heritage groups, the pop-up museum was a place to share community knowledge about our main streets. The pop-up events offered the opportunity for businesses, residents and visitors alike to discuss, explore and share stories about how the main streets and shopping precincts of Yarra Ranges have changed over time. They also provided a welcoming space for residents to consider what they will look like in the future. Some of the great objects and stories that were shared at the pop-up museum events will be featured in the Changing Places exhibition. The exhibition will be on show at the Regional Museum in Lilydale between 9 November 2013 and 2 March 2014. Sneak Preview! At each pop-up museum some amazing objects and stories were uncovered that relate to the history of our main streets.
Changing Places The Evolution of Yarra Ranges Main Streets
In Yarra Glen, Norm Cronin loaned a slide projector and slides for display that were used at the Yarra Glen ‘Picture Shows’. ‘The Pictures’ were held every Friday night at the Yarra Glen Memorial Hall throughout the 1950s and early 1960s. The program was preceded by a Val Morgan advertising slide show of local businesses (refer to the image right). After an interval, during which many in the audience trooped up to the local milk bar, the feature film was shown. The projector and slides will feature as part of the Changing Places exhibition.
Yarra Ranges Promoting its Open For Business Agenda Key point • Through building solid relationships and networking Council continues to actively promote local investment.
The theme of the evening’s address by
A key priority of Council’s Economic Development Strategy is to encourage the private sector to invest in local projects as a driver to employment. Ensuring strong relationships with investors, real estate professionals, and the property development and property management sectors, is integral to promoting commercial opportunities.
commercial activity and quality outcomes.
To build this network the Economic Development Unit hosts two events a year that targets these businesses. On 18 April the first event was held featuring an update from Council CEO Glenn Patterson, and Crs Witlox and McCarthy. Over thirty developers, property owners and/or property specialists were in attendance.
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Council’s CEO focussed on the commitment of Council to create an ‘Open for Business’ environment that helps facilitate enhanced
Detail was shared around the substantial opportunities on the horizon that will create impetus for new private and public investment projects. These ‘gamechanging’ developments include the soon to be decommissioned Sibelco quarry and the former Swinburne Lilydale site. The next event is planned for October 2013 and will focus on investment attraction in the tourism sector. For any enquiries on investment attraction activities please contact the Economic Development Unit on T: 9294 6271.
Yarra Ranges Council | BusinEssentials | Issue 14 | September 2013
Women on the Go Grows From Strength to Strength
On Thursday 13 June at Yarra Valley Lodge, Chirnside Park, the Economic Development team held the fifth annual Women on the Go Expo and Forum. The morning was a huge success breaking all previous records with 150 business women attending. Jointly hosted by Yarra Ranges, Maroondah and Knox Councils and supported by Bendigo Bank, Women on the Go is viewed by many small business owners as the annual event not to be missed. Councillors Dunn, McAllister and McCarthy were in attendance with Cr McCarthy providing the acknowledgement of traditional owners. The event attracted 40 exhibitors including B&B operators, finance, legal firms, Tai Chi and Real Estate. The expo provided business to business networking opportunities before the forum. Guest speakers Fiona Chin, a naturopath from Upwey, and Dr Rosemary McCallum from Wandin East shared their personal and business journey with the focus on the health of a good business. Fiona also shared how she uses Skype with overseas clients and how this has become an important part of her consultations. Rosemary’s story was one of courage and strength and how positive emotion can affect the well being of your business and personal life.
Yarra Ranges Council | BusinEssentials | Issue 14 | September 2013
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Getting National Broadband Network Ready in Yarra Ranges The advocacy efforts and research
connectivity. How? We consider some
of services to improve efficiencies (e.g.
undertaken by the Economic Development
of the core questions NBN raises about
affordable outsourcing, virtual business
team reached an exciting milestone in
businesses:
services and cloud computing), can drive
April with the first NBN cable being laid in Lilydale. This installation is part of the phase three installation to the townships of Chirnside Park, Mooroolbark, Lilydale, Coldstream, Yarra Glen and Healesville. Full scale construction commences in October 2013 with the final deployment of the network estimated to be completed by September 2015.
How will my customers buy from me in the future? The buying habits of retail, manufacturing, services and agribusiness clients are highly linked to communication technology and consumer electronic tools. With your clients shopping, communicating and seeking
new opportunities (e.g. 3D printing) for local businesses. Global manufacturing, global professional service networks and meeting the needs of clients everywhere are all possible when the critical infrastructure of NBN are paired with the right skills, knowhow and passion.
information online, having the right speeds
How will I manage my relationship with
to drive digital innovation will be vital
customers, from marketing to after-
Why NBN is important for businesses
Am I able to compete in a national or
For many small and home-based
The continual sophistication of simple cost-
businesses the NBN will help create
effective ways to connect with customers,
significant new business opportunities.
with global supply chains, and the use
global marketplace?
sales service? It’s not just the downloading and the uploading of files that is significantly boosted by a fibre network – there is also the immense computing power it unlocks. The affordability of software and
By having world-class infrastructure in place, companies and professionals operating in our municipality will have the means to deploy applications, services and ways of working not currently possible with ADSL and slower forms of telecoms
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Yarra Ranges Council | BusinEssentials | Issue 14 | September 2013
applications that improve your business are greatly enhanced by affordable apps downloaded on demand. Apps and networks services are constantly streamlining the ways that businesses interact with one another. How will I attract qualified staff to sustain my business? More and more employees entering the workforce have always had access to the Internet, that is they are “digital natives”. Their affinity with social media, blogging, using Facebook and Twitter can be a skill that if harnessed appropriately can enhance your businesses promotion and marketing techniques.
Using the services will offer people searching
How do I retain my staff by offering
for your businesses via Google a high quality
an attractive work environment
360º panoramic virtual tour. Local digital
comparable to what is on offer from big
media entrepreneur Ian Hopkinson of Mad
business?
Scientist Digital Media states: “A virtual
Promoting digital innovation can offer
tour does more than feature your business
business owners both the tools and the sense of engagement that may give your staff the opportunity to build something, have influence, gain control, help peers and customers and have a sense of ownership. This is why open-source tools
visually it helps to build trust and connection with your potential and current customers in a more lasting, intimate and personal way. When that is established the next step up of buying products off the shelf and adding to a cart is very simple and seamless. And that’s
like Wikipedia – which is assembled by
where there is real value for businesses.”
volunteers – thrives.
As Mad Scientist point out there are many
How do I streamline business
industry sectors that stand to benefit from
processes so that I have more time to work on the business rather than in it? To build the business knowledge, skills and confidence to grow your business in the digital world there will be key opportunities
using these Google services. Tourism
The Woolworths “Meet the Grower” QR-
businesses in the Yarra Valley have been
code enabled packaging, which will be
early adopters and leading winery De
used on fresh produce, is a great example
Bortoli has already pegged the service to
of how retail can use technology and
their Places page on Google.
partnerships to respond to a client’s interest in detailed product information.
to access professional development and
To visit the De Bortoli Virtual Tour click on
learning that promotes business excellence.
the following link http://bit.ly/124wwAg.
The first rollout by the supermarket retailer
Professional development opportunities
And for more on accessing the Google
has been undertaken with support from
under the Digital Enterprise Program is one
Business Photos service visit www.
national apple grower Montague Fresh,
example of this (see page 11 for details).
madscientistdigital.com.
headquartered in Yarra Ranges.
Local Digital Innovation with Mad Scientist & Google Business Photos
Woolworths and Montague Group Partner in Innovative Packaging
By scanning a QR code on apples grown
Imagine inviting customers from all over the
Having access to real-time, web enabled
supplying Woolworths.
world to walk around, explore and interact
technology on the go means that
with your business, be it a retail store on a
consumers can now access information
main street, B&B or showroom.
about products in-store and in great detail.
With Google Business Photos, the next
While there are many brands that
technology will see more retailers and
phase of Google Maps and Street View, the
people instantly trust, astute retailers like
producers use it in the future, hence having
interactivity you can offer clients and visitors
Woolworths are aware of the need to offer
a well-built website will become even more
to your website is limitless.
clear and transparent information to clients.
important for local businesses.
by Montague, consumers can get details on the farmer, the URL to their website and detail on the length of time it has been
Such packaging innovation will be rolled out in other products at Woolworths. The affordability and simplicity of QR code
Yarra Ranges Council | BusinEssentials | Issue 14 | September 2013
7
Key point • Commitment to continue planning a co-working space through business and community partnerships.
to its next phase of growth. As previously
Co-working in Yarra Ranges – Planning the Lilydale Connector
highlighted in this journal, a co-working
supports members, individuals and their
Next, the Lilydale Connector project, like any
space is essentially a “third-space” – that is
collective work.
business start-up needs to do planning for
Planning a co-working space for small businesses and professionals in the municipality is underway and set to evolve
a place where self-employed professionals, small businesses and interested community members will work, rather than working from home. It is also a space that startup enterprises seek out as it minimises operating costs but is also a hotbed for connectivity, ideas, innovation and professional links.
space doesn’t yet have a home, about 40 businesses and professionals are ready to be part of the journey. The local businesses that are keen to support this concept come from a diversity of backgrounds other than Gen-Y – though this demographic totally “gets” co-working.
Co-working professionals today need nothing more than a mobile computing device, and a willingness to pay a fee. However, a successful co-working space
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Even though the Lilydale co-working
Exploring a local co-working space has primarily focussed on building a vision, brand and concept. The brand – the Lilydale
profitability and needs to offer real benefits to its users. At a simple level the Lilydale Connector will need superfast NBN-like broadband and a rich and flexible website and IT backend. At a less tangible level there needs to be the right partnerships in place with local businesses and community to underpin the collaborative DNA that will make a local co-working space fly. Finally, a suitable space that enables physical sharing, proximity and imagination will need to be found and costed. Perfecting the
is so much more than a space where
Connector – is the right concept to highlight
freelancers or small businesses can rent a
co-working collaboration and the website
desk and access amenities. Co-working
(www.lilydaleconnector.com.au) explores
and its lead protagonists have ambitions far
its objectives and visions. A key driver for
beyond mere “hot-desking”. Co-working
the marketing of the Lilydale Connector has
spaces thrive when learning, innovation,
involved a detailed digital and social media
To contribute to the Lilydale co-working
creativity and knowledge sharing is delivered
strategy and the next phase of marketing will
story contact Lou Zarro
in the space, and this sharing genuinely
further this form of engagement.
E: l.zarro@yarraranges.vic.gov.au.
co-working space formula for working together will drive business collaboration and set the foundations for grassroots innovation and substantial local economic growth.
Yarra Ranges Council | BusinEssentials | Issue 14 | September 2013
Energising your Employees
The X factor for thriving businesses Key point • The second edition of the State Government supported training program on engaging staff and yourself as a manager is planned for October 2013. As a result of the overwhelmingly positive outcomes of the first program, presented
(Personality Dimensions® is also a
For my information and to register for
highly effective strategic communication
Energise your Employees please contact
framework to: be more self-aware;
Lou Zarro, Economic Development on
work more effectively with different
T: 9294 6271.
temperaments in your workplace; and improving your capacity to strike a better work/life balance). • Methodology that will provide you with a
in March to May this year, Council is looking
rich insight into the key tenets, motivations
forward to delivering another Grow Your
and behaviours needed to underwrite your
Business Program, subsidised by the
strategy to develop highly-engaged and
Department of State Development,
productive staff.
Business and Innovation.
To be eligible for the $1500 subsidy,
Energise your People and Increase your
and to gain maximum benefit from
Profits is conducted by Cecile Riddle of
their involvement, businesses
Prime Performance, in a series of three
will need to have proven
workshops and one-to-one individual
management strengths,
coaching sessions.
a willingness to adopt the findings from the program
The outcomes are:
and financial viability.
• Awareness development on how adopting
As recent Program
an innovative approach to understanding
participant Frank Brown
what really makes your staff “tick” will
of Turama Industries
grow your business and improve your
attests, “I found that we
bottom line.
were given a lot of practical
• Experience of profiling tools including:
strategies to improve
employee engagement/role alignment
our business prospects.
(iREAPTM), Emotional Intelligence, as well
Overall, this is an excellent
as the rigorous, yet entertaining and user
program with excellent
friendly, Personality Dimensions® tool.
presentation.”
Victorian Government R&D and Innovation Vouchers to Support Business The task of using scientific and
Victorian suppliers/service providers found on
For more information on Grow
technology research for product
the Innovation Skills Supplier List for SMEs.
Your Business and other Victorian
and service development may seem daunting for business. Often they may lack the networks and implementation skills to partner with R&D providers and work across disciplines. The State Government’s Innovation Skills Voucher assists in alleviating some of these concerns. The voucher can be used by
The skills development must have an impact on the innovation capability of the
Government support programs, go to business.vic.gov.au or call T: 132 215
entire company. For example a Victorian SME could use the voucher to develop or improve: • i ntellectual property management and/ or knowledge management skills;
Victorian SMEs to access innovation skills
commercialisation skills and technology
and development opportunities provided by
road mapping skills
Yarra Ranges Council | BusinEssentials | Issue 14 | September 2013
9
6O seconds Vivian Ho and David Williamson are part of the Digital Enterprise team at Darebin Enterprise Centre Limited. DECL have been awarded Federal funding to roll out an extensive program of free training to organisations in Melbourne’s outer-east on the business opportunities presented by adopting broadband. We spoke to them about the program: Q: David and Vivian: how should employers and employees be embracing broadband in a world of constant change to technology? Businesses operating in niche industries should see the web as a great opportunity to reach their intended audience. Businesses should treat their online strategies as they treat their day-to-day functions such as accounts, marketing and governance. Q: And when it comes to using and understanding broadband what’s your advice for different businesses that are owned by different generations and age-groups? Again, we believe it’s best to be open to learning new skills. Younger generations have an advantage in that they are more familiar with some of the online tools available to businesses, but age should be no barrier.
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on the Digital Enterprise Program
Q: What are the top three lessons that businesses will learn from participating in the Digital Enterprise Program? The program provides lessons on the importance of managing your own web presence and the impact that this can have on search engine results. 1) They will learn that building an online presence is not as daunting and expensive as many people are led to believe. 2) They will learn how to effectively establish and maintain a social media presence and other key online marketing tools. The program will offer ideas for the growth of customer base and their geographical reach, while also encouraging organisations to effectively measure the impact of their digital strategies. 3) They will discover opportunities to increase efficiency in the way they communicate internally and with their customers. We also highlight the importance of enhancing the customer experience. The forthcoming rollout of the Digital Enterprise Program will be open to businesses across Yarra Ranges, Knox and Maroondah. For further details and to register please contact Donna Fairweather on T: 9294 6426 or visit www.digitalenterprisedecl.net.
Yarra Ranges Council | BusinEssentials | Issue 14 | September 2013
Cool apps Farewell to for small Ian Ada business Council’s first Agribusiness Officer Ian Ada retired this month after 11 years at
Below are some apps we found
Yarra Ranges and after 41 years in the agribusiness sector. Ian’s dedication
that are free or highly affordable for
and results supporting the agribusiness
businesses:
sector, especially in advocacy, policy and initiatives around Labour and Water. Initiatives that Ian has led include the Yarra Valley recycled water pipeline proposal (a project known in the office as the ADA Pipeline), demand for seasonal workers and
This is the second time Ian will retire
PayPal Here
accommodation, parliamentary submissions, following a distinguished career with DPI Sustainable Business Program, Planning
that spanned from 1969–2002. Council and
Last edition we incorrectly cited the
referrals, Tourism Policy, Forest Policy, and
businesses wish every bit of happiness to
mobile payment solution Square as a
countless stream flow management plans.
Ian in his retirement.
breakthrough for processing payments from smartphones. This is not currently available in Australia. However, electronic payments giant PayPal have developed a solution that is ready for rollout locally. It uses a small plug-in reader that interacts with a smartphone or tablet to easily accept credit card payments. The service takes 2.7% for each transaction and different solutions will have different costs (https://www.paypal.com/webapps/ mpp/credit-card-reader).
Google Drive The online giant’s Drive app lets users seamlessly port and edit files from PC to tablet to smartphone. For a small business, using Drive will allow you to store any file type via a virtual drive app or a web interface which allows file access anywhere. With Drive, Google is moving to repeat its recent webmail success in the cloud storage arena. Drive also offers 5GB of storage, free.
New Tourist Signs Raise the Bar for Local Business Information Eye catching new town signs and maps
If you want info about how to advertise,
have been erected across 15 towns/suburbs
contact Yarra Valley and the Dandenongs
of the municipality. Inspired by the tall
Regional Marketing on T: 8739 8000 or
mountain ash of our region and the vineyard
http://yrrml.com.au/contact-us.
posts of the Yarra Valley they are a striking addition designed to support businesses.
Yarra Ranges Council | BusinEssentials | Issue 14 | September 2013
11
Congratulations to our tablet winners! Recently the Economic Development Unit conducted a survey on interaction with our services. From the 400 participant who completed the survey, Mandy Berg of Beauty at Bretby Way and Karen Baxter of P2 Promotions were the lucky recipients of the iPad Minis!
Business Workshops & Events: August – November 2013 Workshop
Date
Time
Cost
Venue
Small Business Mentoring
Friday
10 am
Do you need some help with your business?
1 Nov H M
11 am
H=H ealesville Library & Community Link
Do you need someone to talk to and bounce ideas off?
6 Dec H Y
1 pm
Sessions are Free. Bookings essential. Book online
Does your business cover its day to day costs? Are you working in your business rather than on your business?
2 pm
www.sbms.org.au/ events
If you answered ‘yes’ to any of these questions, you could benefit from meeting with an independent business Mentor.
M = Monbulk Living & Learning Centre B = Belgrave Traders Association
Investor Forum
Thursday 24 October
To be advised
ATO Record Keeping
Monday 18 November
TBA
FREE
Thursday 3 December
Lilydale Lake Community Room Lilydale Lake
Friday 22 November International Day of Disability
Y = Upper Yarra Family Centre, Yarra Junction
Swansea Road, Lilydale 7am – 8.45am
$20
To be advised
Note: Workshops and seminars include light refreshments.
Visit your local Community House who provide business workshops, training & accreditation courses. Find us on Facebook – search Yarra Ranges Business and become a fan! More details can be found at www.yarraranges.vic.gov.au/business , www.business.vic.gov.au/workshops search ‘Event no’ or e-mail business@yarraranges.vic.gov.au Also visit the neighbouring councils of Maroondah, Knox, and Whitehorse for business information and workshops www.bizmaroondah.com.au www.knox.vic.gov.au www.wbiz.com.au Looking for staff? Visit www.yarraranges.vic.gov.au/tellusyourskills
Simon O’Callaghan | Executive Officer Economic Development Ph: 9294 6187 Email: s.ocallaghan@yarraranges.vic.gov.au Tania Asper | Urban Triangle Placemaker Ph: 9294 6237 Email: t.asper@yarraranges.vic.gov.au Luigi Zarro | Economic Development Officer Ph: 9294 6271 Email: l.zarro@yarraranges.vic.gov.au Donna Fairweather | Business Development Officer Ph: 9294 6426 Email: d.donovan@yarraranges.vic.gov.au Yarra Ranges Council: www.yarraranges.vic.gov.au/business For general enquiries 1300 368 333 PO Box 105, Lilydale 3140
BusinEssentials is a bi-annual publication. News and contributions are welcome and should be submitted to business@yarraranges.vic.gov.au Designed by Little Devil Design Printed on recycled chlorine free www.littledevildesign.net paper by Jamek Printing www.jamekprinting.com.au