DEVICE MANAGEMENT Characteristics – Monitoring – Automated services – Reporting – Centralisation – Device settings
APPLICATIONS DEVICE MANAGEMENT
Colour Management
Web to Print
Variable Data Printing
Print Automation
Make-ready
Document Capture & Management
Security
Connectivity
User & Cost Management
Output Management
Device Management
Cloud & Mobile Printing
FOCUS ON AUTOMATED MONITORING & REPORTING In most modern enterprises, printer fleets are growing continuously – which is why they need constant attention. IT administrators have to ensure the seamless availability of output devices; users have to regularly check and refill consumables; and procurement has to order supplies in time. For instance, manually compiling a status overview of the printers in the company network is not easy and takes time, because it almost always needs personal investigation. However, reports covering the usage and status of all output devices are essential if you want to optimise your print fleet and reduce the overall cost of printing. As a consequence, it is in your interest to handle all device management related tasks efficiently:
– You want to reduce the time and effort required to manage the output devices in the corporate network. Instead of dealing with each device individually, this can be achieved with centralised tools. – You need accurate status reports and snapshots of usage? These are best obtained by establishing detailed monitoring and automated services based on machine to machine (M2M) communication.
Professional device management applications will answer your need for centralised monitoring and reporting. Centralisation is also of benefit for the managing and adjustment of device settings. Last but not least, automated services are an important aspect as they help you save time and enhance the overall efficiency of your office or whole organisation.
APPLICATIONS DEVICE MANAGEMENT
TYPICAL CAPABILITIES AND WHAT THEY MEAN FOR YOU Monitoring A central overview of all connected devices in the network is the basis for better in-house support. If output devices automatically submit status messages like malfunctions or alerts, internal IT helpdesk or IT administrator always has real-time status information at hand without employees needing to report malfunctions in person. Reliable and efficient monitoring considerably improves the quality of internal IT services.
Automated services The interaction with the service centre can be reduced to a minimum, for example with automatically transferred meter readings, by automatic delivery of consumables, as well as automatic dispatch of a service engineer as and when required. Automation avoids having to name a dedicated employee who is to be in charge of each output device. Enhanced reliability and availability of output devices ensure minimised downtimes. Automation quite simply lets everyone in the team concentrate fully on their real tasks and core competences.
Reporting Reports make activities on individual printers measurable and visualise the usage rate of each output device. Data reporting facilitates optimised fleet management on the basis of actual usage rates. No more time-intensive investigations to obtain data for status overviews and usage analysis!
Centralisation One application should suffice to manage all devices centrally, covering all information and all tools. This way, there also is no learning curve to administrate new output devices. Managing devices centrally saves time and money! IT administrators can organise their work much more efficiently and spend more time on other, more important tasks.
Device settings Applications should ease the adjustment of device settings avoiding the necessity for the administrator to access setting menus directly at the output device. Setting of devices via application simplifies the rollout of new printers and facilitates setting up new devices, as existing settings can often be adopted by simple transfer. Highly skilled IT personnel no longer have to walk up to devices to adjust settings but can conveniently handle the setup and adjustment of devices via a suitable software application.
Whether you want to centralise the monitoring and reporting of your printer fleet, automate the adjustment of device settings, or do both – professional device management applications are the basis for all of this. Our software portfolio comprises versatile solutions with varying functionalities. Among our device management applications, you will find a suitable software product for your exact requirements. And whichever solution you eventually decide on, you can be sure that you and your team will benefit from time savings and enhanced efficiency.
APPLICATIONS DEVICE MANAGEMENT
WORKFLOW KONICA MINOLTA
3
2
1
5
IT DEPARTMENT
PURCHASE MANAGER
3 3
4
OFFICE
PRINTROOM
Some examples for typical workflow scenarios
Automated services
Device settings
Centralisation
2 The IT administrator can remotely check and adjust device settings. For example, wrong paper tray settings can be corrected without having to walk up to the device.
3 All devices that are spread around the building can be managed from a central point.
Monitoring
Reporting
4 Employees do not have to look after individual printers because all devices are remotely monitored by the IT department.
5 The purchase manager receives regular usage reports for all devices, which he can use as a basis to negotiate with the supplier.
Konica Minolta Business Solutions Europe GmbH Europaallee 17 30855 Langenhagen Germany www.konicaminolta.eu
12/2012
1 The service center receives requests for consumables directly from the devices and can arrange delivery in time.