Published by:
211 Central East Ontario UNMET NEEDS AND SERVICE GAPS REPORT Unmet Need or Service Gap
Referrals or Suggestions Provided
No family doctor ♦
Callers looking for a family doctor and there are currently no family doctors accepting new patients in their community.
♦ ♦
Referral to Health Care Connect Telehealth for immediate assistance Walk in clinic for immediate assistance
Miscellaneous goods & services ♦
Caller seeking unique assistance or services, in need of free, affordable services such as: Funeral costs Bed bug removal fees Retirement home fees Income assistance for caregivers, foot care, housekeeping Moving assistance Furnace repairs Free snow removal Mortgage arrears
May 29, 2013
♦ ♦ ♦ ♦ ♦
Family members Local church Service club Salvation Army St. Vincent de Paul Society Agency with a pool of volunteers
2009 Total – 40 By county: Simcoe- 40
Total – 70 By county: Bruce - 2 Grey - 5 Kawartha Lakes - 1 Muskoka - 4 Northumberland - 2
Peterborough - 1 Simcoe- 55
2010
2011
Total – 194 By county: Bruce - 1 Grey - 11 Kawartha Lakes - 3 Muskoka - 5 Northumberland - 10 Perth – 5 Peterborough - 6 Simcoe- 152
Total - 189 By county: Bruce - 2 Grey - 23 Kawartha Lakes - 3 Muskoka - 12 Northumberland - 6 Perth - 9
Total – 61 By county: Bruce - 5 Grey - 11 Huron - 1 Kawartha Lakes – 1
Total - 110 By county: Bruce - 6 Grey - 14 Huron – 3 Kawartha Lakes – 2 Muskoka – 10 Northumberland - 2 Parry Sound - 6 Perth - 7 Peterborough - 3 Simcoe - 57
Northumberland – 1 Perth - 1 Peterborough - 3 Simcoe- 38
Simcoe- 134
2012 Total – 195 By county: Bruce - 2 Grey – 23 Haliburton – 1 Huron - 1 Kawartha Lakes - 1 Muskoka - 5 Northumberland - 4 Perth – 2 Parry Sound – 1 Peterborough - 11 Simcoe- 144 Total - 138 By county: Bruce - 10 Grey – 18 Haliburton - 3 Huron – 3 Kawartha Lakes – 2 Muskoka – 10 Northumberland - 2 Perry Sound - 3 Perth - 7 Peterborough - 2 Simcoe – 78
Page 1 of 4
Published by:
211 Central East Ontario UNMET NEEDS AND SERVICE GAPS REPORT Unmet Need or Service Gap
Referrals or Suggestions Provided
Utility arrears ♦
Financial assistance for months when no program is running (end of spring to end of fall).
♦ ♦ ♦ ♦
Don’t meet existing utility assistance qualifications, e.g.: don’t have a disconnect notice.
♦
Local church Service club Salvation Army St. Vincent de Paul Society Credit / debt 2counseling Ask for payment plan with hydro company
Dental, dentures ♦
Financial assistance for adults or seniors in need of dental care or denture repair or replacement. OHIP does not cover these services.
May 29, 2013
♦ ♦ ♦
OW in county if covers for public Local church Service club Ask for payment plan with dentist
2009
2010
2011
Total – 40 By county: Bruce – 1 Grey – 4 Northumberland – 1 Simcoe- 34
Total – 51 By county: Bruce – 8 Grey – 37 Muskoka – 1 Simcoe- 5
Total – 79 By county: Bruce – 17 Grey – 27 Huron – 1 Muskoka – 1 Northumberland – 2 Perth – 1 Peterborough- 1 Simcoe – 29
Total – 30 By county: Grey - 3 Kawartha Lakes - 2 Muskoka - 1 Northumberland - 2 Simcoe- 22
Total – 82 By county: Bruce - 4 Grey – 10 Haliburton - 2 Kawartha Lakes – 1 Muskoka - 7 Northumberland - 4 Perth – 3 Peterborough - 3 Simcoe- 48
Total - 51 By county: Bruce - 6 Grey - 11 Haliburton - 2 Kawartha Lakes - 1 Muskoka - 4 Northumberland - 2
2012 Total – 113 By County: Bruce - 13 Grey - 41 Huron – 3 Kawartha Lakes – 5 Muskoka - 2 Northumberland - 4 Perth – 3 Parry Sound - 5 Simcoe – 37 Total – 25 By County: Bruce - 2 Grey - 10 Huron - 2 Muskoka - 2 Northumberland – 2 Parry Sound – 2 Simcoe – 5
Simcoe - 25
Page 2 of 4
Published by:
211 Central East Ontario UNMET NEEDS AND SERVICE GAPS REPORT Unmet Need or Service Gap
Referrals or Suggestions Provided
Rent Assistance ♦
Seeking all or part of first and last month’s rent amount so can move, e.g.: to more affordable place, or for new job.
♦ ♦ ♦ ♦ ♦
Callers do not qualify for rent arrears programs, due to not having an eviction notice.
♦
Family members Local church Service club Salvation Army St. Vincent de Paul Society Ask for payment plan with landlord Credit / debt counselling
Needs ongoing rent assistance Prescription drugs ♦
Immediate financial assistance to pay for prescriptions that OHIP does not cover.
♦ ♦ ♦ ♦
Help to pay for portion Trillium Drug Plan does not cover.
Local church Service club Salvation Army St. Vincent de Paul Society Ask family doctor for free samples of prescription
Transportation ♦
Caller seeking free or affordable transportation – usually to get to medical appointments, sometimes to go to services not available in their community, such as walk-in medical clinics.
May 29, 2013
♦ ♦ ♦
Family members Neighbours Local church Social club
2009 Total – 33 By county: Simcoe- 33
Total – 9 By county: Bruce - 1 Grey - 1
Simcoe- 7 Total – 29 By county: Bruce - 1 Grey - 1 Muskoka - 6 Northumberland - 1 Simcoe- 20
2010 Total – 22 By county: Bruce - 3 Grey – 1 Peterborough - 1 Simcoe- 17
Total – 28 By county: Grey - 4 Muskoka - 3 Northumberland - 1 Perth – 1 Peterborough - 1 Simcoe- 17
Total – 19 By county: Bruce - 3 Grey - 2 Muskoka - 1 Peterborough - 1 Simcoe- 12
2011 Total - 46 By county:
2012 Total – 36 By county:
Grey - 6 Northumberland - 1 Peterborough - 1 Simcoe - 38
Bruce - 5 Grey – 6 Huron – 2 Kawartha Lakes – 1 Muskoka - 1 Parry Sound - 2 Simcoe – 19
Total - 23 By county: Bruce - 1 Grey - 2 Kawartha - 1 Muskoka - 1 Northumberland – 2 Parry Sound - 1
Total - 23 By county: Bruce - 4 Grey - 3 Muskoka - 1 Northumberland – 1 Peterborough - 1 Simcoe – 13
Simcoe - 15 Total - 20 By county: Grey - 2 Muskoka - 5 Peterborough - 1 Simcoe - 12
Total – 26 By county: Bruce - 2 Grey - 5 Muskoka – 4 Parry Sound - 2 Perth - 1 Simcoe - 12
Page 3 of 4
Published by:
211 Central East Ontario UNMET NEEDS AND SERVICE GAPS REPORT Unmet Need or Service Gap
Referrals or Suggestions Provided
Income Assistance ♦
Caller does not qualify for OW, e.g., works part time, partner makes too much money, assets too high,
♦
Career centre for job search, resume, assistance Credit/debt counselling
Caller requires income while waiting for EI, and does not qualify for OW Eyeglasses ♦
Financial assistance for new or replacement eyeglasses. OHIP does not cover.
♦ ♦ ♦ ♦ ♦ ♦
OW in county if covers for public Local service club such as Lion’s Club Family members Local church Salvation Army St. Vincent de Paul Society Ask for payment plan with eyeglass provider
Hearing aids ♦
Hearing Aids. OHIP does not cover.
♦ ♦ ♦ ♦ ♦ ♦
Regional Canadian Hearing Society Local service club such as Lion’s Club Family members Local church Salvation Army St. Vincent de Paul Society Ask for a payment plan with hearing aid provider
Total Unmet Needs or Service Gaps Total Calls Answered
2009 Total – 8 By county: Simcoe- 8
Total – 3 By county: Grey - 1 Simcoe- 2
Total – 0 By county:
262 30,505
2010
2011
2012 Total – 18 By county: Bruce - 1 Simcoe – 17
Total – 15 By county: Bruce - 1 Grey - 2 Muskoka - 1 Peterborough - 1 Simcoe- 10
Total - 18 By county: Grey - 2 Northumberland - 1 Simcoe - 15
Total – 14 By county: Bruce - 1 Grey – 3 Huron - 1 Kawartha Lakes - 1 Muskoka - 1 Perth - 1 Simcoe- 6 Total – 5 By county: Grey - 3 Perth - 1 Simcoe- 1
Total - 5 By county: Bruce - 2 Grey - 1 Haliburton - 1 Perth - 1
Total – 4 By county: Perth – 1 Parry Sound – 2 Simcoe - 1
Total - 1 By county:
Total - 0
491 38,823
Simcoe - 1
542 52,096
590 50,930
Contact: Pamela Hillier, Executive Director Community Connection/211 Central East Ontario 705.444.0040 x 234 phillier@communityconnection.ca May 29, 2013
Page 4 of 4