2017 ux portfolio

Page 1

WEI-CHING WANG UX Design / Research Portfolio 2014 - 2017


Hello! I am Wei-Ching Wang ïš³* DPNF GSPN B EJWFSTF CBDLHSPVOE PG EFTJHO BOE FOHJOFFSJOH BOE FOKPZ JOUFSEJTDJQMJOBSZ DPMMBCPSBUJPOT JNQMFNFOU JOOPWBUJWF JEFBT XIJDI NFFU VTFS OFFET ïš´ :PV DBO GJOE NF BU WJWJBO !HNBJM DPN


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Trend Micro Internship 6* 69 %FTJHO *OUFSO JO )VNBO JOUFSGBDF &OHJOFFSJOH %FQU

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Project | Mail Scanner ADs Proposal

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Project | Security Manager 4VNNFS JOUFSOTIJQ BT 69 3FTFBSDIFS

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By using Security Manager, users can manager the devices of family members, however, its features and forms were unclear.

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Part-time in HIE Consumer Team ˊ

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The Interface Design of Assisting Children to Find Books in the Library Using Smartwatches .BTUFS 5IFTJT  BT 69 %FTJHOFS 3FTFBSDIFS 3FTFBSDI QBQFST QVCMJTIFE JO *&&& *$$& 58 BOE UIF QPTUFS QVCMJTIFE JO *'-" 8-*$ 1PMBOE $PMMBCPSBUFE XJUI UIF /BUJPOBM -JCSBSZ PG 1VCMJD *OGPSNBUJPO BOE UIF $MBSJEZ $PNQBOZ ˊ 1SFTFOU


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Find the Questions

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Background

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Wireframe


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UI flow (after testing)


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Testing- Observation

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268 children at age 7-11 6TF TNBSUXBUDIFT UP GJOE CPPLT

54 children

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100%

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Interviews

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Results â—‰ 4ZTUFN 6TBCJMJUZ 4DBMF 464

â—‰ *OUFSWJFX 'FFECBDLT 卲鼹揽ꨜčˆĄĺ?†ä˜°ă˘ľâœŤď˜šă””ć?€揽ꨜčˆĄéźŠéŠ´â˝Ťâ™´â˘ľ ♧乖♧乖䪪ď˜ˇ

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âľšă‰?ĺŁœ墾꣚㊏ă€Ťĺ‰šăƒ‡é?°ä§ŽăŁ?ĺšŒ朸ĺ€°ă ˘ď˜šâ™śćżźéşĽ âľŒä? ĺƒ˝ă–ˆă†­âŚ?ĺ‰…ĺŁœď˜ˇŐş

• 464 4DPSF • (SBEF 4DBMF $ (PPE

Brooke, J. (1996). SUS-A quick and dirty usability scale. Usability evaluation in industry, 189(194), 4-7. Bangor, A., Kortum, P., & Miller, J. (2009). Determining what individual SUS scores mean: Adding an adjective rating scale. Journal of usability studies, 4(3), 114-123.

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՚揽䊛ę?šäŞŞĺ‰…ä–Žĺ€žëŠŤâżśĺ‰¤éŚąď˜šç˝œâš‚ăŁ–ç‘ ę´?ĺ‘”朸 âž?ęŹ—ä–Žă€łä ŚÖ‰â™´ĺŚ„韊剚ä&#x;?âą„揽ď˜ˇŐş

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Hati Hati " 5P EP -JTU "11

5SBOTMBUF BVUPNBUJDBMMZ

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'PSFJHO $BSFHJWFS


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Hati Hati

What is Hati Hati ? *U JT B UP EP MJTU UIBU JT BCMF UP PWFSDPNF MBOHVBHF CBSSJFST BOE IFMQT FNQMPZFST GJOE UFNQPSBSZ GPSFJHO DBSFHJWFST NPSF FBTJMZ

Foreign Caregiver

Hati Hati

Employer


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Hati Hati

Research Process 'PDVT PO ïš³XPSLïš´

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Hati Hati

Insight 莅㢫硃溏隌剤彘鸒♳涸㔮ꨈ溏隌ⶍ⢵ 涸儘⦬鸮䊨⡲Ⰹ㺂鿪聃♶㣖䥢 䋞劆〳⟃剤瀊劍涸溏隌⢵⼿⸔㹻⚥涸 溏隌⡎♶⫦⫦僽瑳涮朜屣㖈欰崞傈

&NQMPZFS

䌢⛳〳䍲䘑佅䴂

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⢵〵抓⵹剤♳✫♧❉溏隌涸铭鼩剤⚥俒

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涸♧❉㛇劥㼩鑨⡎僽溫涸ⵌ〵抓䩞濼麥 铃鎊涸㉏겗溫涸䖎禂票 䋞劆䊨⡲眕㕠⴪莊幢嘽ꦑ儘〳⟃溏 䋞劆⬹⚺腋窍✮黠䏞涸⠅䜂㣔

26&45*0/

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Hati Hati

Design Process

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&BSMZ %FTJHO

ꧏ⚺莅溏隌Ⱏ❧涸⟤⹡幢㋲ 㖈ꧏ⚺倞㟞⟤⹡涸ず儘鷴麕⽰儘涸铃鎊缺陼雊铃鎊ꥬꟻ♶ⱄ僽㔮仠ꧏ⚺⛳腋䱍䳣湡⵹ 溏隌涸䊨⡲朜屣 㸤䧭⟤⹡儘涸⡙縨 儘꟦瘞瘞 

5SBOTMBUF

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崣⟤⹡ &NQMPZFS

'PSFJHO $BSFHJWFS


&BSMZ %FTJHO

㼦䪪瀊劍撑隌涸溏隌 㖈㹻⚥溏隌⠅⧺劍꟦㼦䪪濼そ⟗➝Ⱇ぀涸溏隌➃㆞⢵⼿⸔瀊劍涸撑隌䊨⡲䊨儘⿻讐须歋 ⬹⚺荈鎎⹪倰 溏隌 ⚺⹛䥰䗚

'FBUVSFT ] 'JOE )FMQFS

䪪䍲䩛


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iPost UP TPMWF UIF XBJUJOH QSPCMFN JO QPTU PGGJDFT 4FSWJDF %FTJHO 3FTQPOTJCJMJUZ 1FSTPOBT 0CTFSWF 2VFTUJPOOBJSFT 'MPXT 8JSFGSBNFT


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iPost

Research Process

-FBSO • •

$SFBUF 1FSTPOBT

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*OUFSOBUJPOBM QBDLBHFT


&BSMZ %FTJHO

iPost

傈劍 儘꟦ _  㖒럊⯕螠鿟㽷

Observe 紀錄20位寄件者的臨櫃時間

阻塞原因

♧⡙溏⡂㣐㷸欰涸㺕⟝罏㺕✫ 䓹㕜Ⰹ僈⥌晚 㕜㢫僈⥌晚 䓹㣐ꆀ㺕⟝⸈♳馄麕僈⥌晚涸鋊呔㣐㼭⢵⢵㔐㔐鑉㉏壜墵 ➃㆞䖕㥠ꅾ倞⸈♳⥌㼓⺫酤ⱄ嫦♧㼓⥌ⴕⴽ獐ꅾ 䱦贫  ず儘ꥬ㠗壜涸歑㶩⛳剤㣐ꆀ涸⺫醚銴㺕鸤䧭✫꥙⟿涸㠞㝱


&BSMZ %FTJHO

iPost

Innovative Service & Flow

6TF UIF JQPTU LJPTL

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$POGJSN PSEFS

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iPost

Wireframe * XBOU UP TFOE UIF QBDLBHF

'&"563&4 • 4FOE PSEJOBSZ NBJMT BOE QBDLBHFT • 4FOE CVML NBJMT BOE QBDLBHFT • #VZ TUBNQT BOE CPYFT


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DBS MVP #BOL "11 GPS 5SFBTVSFT $VTUPNFS 6* 69 %FTJHOFS %#4 5BJXBO )BDLBUIPO


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Challenge Topic 㥶⡦鷴麕侸⡙⻋倰䒭⼿⸔鞮渿椚頿㹐䨩 ⚛鴾鸠䱍䳣㸤侮欴ㅷⰉ㺂䋑㜥须鎝⿻㼤囙狲麂 ⟃䲿⣘㹐䨩刿䠅䜤涸ꋓ遤䖃⢵竤뀿


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VIP Service 倰⤑ 䘰鸠 顦䗱 ●

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呏亙㼬錒私ꏗ⿻儘䲀讄䝡剤莇馱涸欴ㅷ㹐醢⻋ 须鎝㜡邍雊䝡䱍䳣剓倞须鎝

䧮涸须欴

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兰䢵㹐剪

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Research Process

• • • •

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" 1BSU PG 6* 0QUJNJ[BUJPO IPNF QBHF

雊չ♳⫄պ⟃⿻չ倞䒊须俲㣰պ涸䭾ꈈ刿僈곏 雊倞㟞 管鱀ꡠ꒳㶶涸䭾ꈈ栬用ⴀ⢵ ⸈䓽չ鏤㹁պ⿻չ鸒濼պ涸䭾ꈈ 殹徿롗獵Ⰵ獵Ⰵ儘剚剤俒㶶䲿爚 窡♧刿佖そ珖捀 չꡠ꒳㶶պ⚛㼟Ⱏ❧佖捀Ⱏ欽

#FGPSF

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Mobile Web Usability Testing

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Mobile Web Usability Testing

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