Customer Testamonials at CW Cummings

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Hi Chris, Everything went great! Rich is awesome. Super nice and showed me everything and explained as he went.

Told me I should try to get my money back from the other people. I'm so mad at how they treated me and that they were going to charge me again to come back out. Unbelievable!!!

Anyway, thank you so much! Glad I was able to get i n touch with you....it's always good to have someone y ou can trust. Rich said you'll send me the bill.

All I can say is THANK YOU THANK YOU THANK YOU!!!! ~Lindy

Hi Chris, I wanted to write to you and let you know how happy we are with the Rinnai R75-LSi Tankless water heater. We have plenty of hot water now, with no worry of running out. The location above the dryer is perfect. We also have more space near the heater after you removed the old 40 gal. hot water tank. Richard did a wonderful job on the install. He is very professional and loves his work. He showed me everything about the new heater and how to use it. If I ever need any work done in the future I will call you before anyone else. Thank you for a job well done!!!!

Joe McKenna, Coventry RI

Hi Chris: I just called Richard for a problem I had with my gas furnace (fan would not shut off).

He returned my call within a minute and told me to check the auto/on fan switch.

It was on!!

I switched to auto & the fan shut off!!

No need to come out so he saved me a service call & $$.

I really appreciated that.

He was courteous and professional as usual.

That's why I called your company first.

Steve.

Thanks again!

When it comes to hiring CW Cummings for your plumbing needs, you are pleasantly rewarded with a very professional and extremely talented company.

Chris Cummings treated me with the utmost professionalism, answering all of questions and assured me his company could answer all of my plumbing needs.

I was not let down.

Richard their installer was extremely informative and possessed top notched skills. His workmanship was clean and thorough.

I would highly recommend this company to anyone needing any type of plumbing or heating help.

Jerry in Lincoln, RI (online review)

Dear Mr. Cummings, Just wanted to say thank you, thank you, thank you! My furnace died on a Sunday, (of course it had to be nearly 5 degrees out)! I was out of town at the time and worried that my Wife and small children would be taken advantage of ($$$) by the "typical" service person. She was quickly called back by your service tech Richard, who had a full day of emergency calls to tend to. He quickly made a judgment call and was at my home within the hour. He fixed the faulty part in no time and had us back up and running. He also made suggestions to optimize our heaters performance.

He was incredibly courteous, clean and professional. And rather than thinking about getting in, and out asap, he was able to prioritize a customer's needs. (Something that is rarely thought about in this day and age) The bill was very fair to say the least, especially for a Sunday emergency call. And the workmanship was A-1! Without a doubt, I will certainly use your company again in the future and recommend you to all my friends!

Terry & Russ / Exeter

Just a note‌ Richard was our serviceman today and he was everything good.

We called your emergency number Monday evening and he returned our call in less than 10 minutes. After several questions he assured us that we could wait until morning.

He kept us informed via phone when we could expect him and arrived exactly on time.

He was clean, neat, and polite and had a very agreeable sense of humor.

He was patient, knowledgeable & worked in a speedy manor. He made suggestions for future improvements which we will definitely do.

I think you should contact Westwood Estates office, John Assalone, and have Cummings added to their list of plumbers when a resident requests contractors who are willing to work on mobile homes.

Thank you and thank Richard.

Dolores I. / Marcia K. , Coventry RI