ADVERTORIAL: No-Scare Healthcare

One Medical is redefining healthcare by offering 24/7 access to providers and an approachable platform

Words by Sav McKee / Photography by Aaron Massey / Layout by Atlas Biro

Accessibility, personability, and inclusivity are at the heart of One Medical’s mission. This newest, membership-based, comprehensive healthcare concept, now spanning four different Columbus locations, blends human-centered design and cutting-edge technology with an exceptional team of healthcare professionals who genuinely care about, listen to, and respect each individual patient they serve.

Most of us have needed to schedule an urgent appointment, only to experience the excruciatingly long wait times, up to weeks or even months. At One Medical, you don’t have to wait to maintain your optimal health; members have 24/7 access to virtual care, and their calming offices provide same or next day appointments for common illnesses, chronic diseases, or sexual and mental health concerns. To ensure their services are more accessible and inclusive, One Medical takes most insurances.

Their efficient telemedicine option saves you time in your day; no more navigating traffic, skipping work, and languishing for hours in a sterile waiting room, only to then receive 5 minutes of service from a doctor. With just a push of a button on the app, your needs are met immediately in a 30 minute appointment, spent with the provider the entire duration. Messaging and on-demand video chats are at no extra cost for members, which is a testament to One Medical’s commitment to respecting your time and energy.

Some patients might prefer face-to-face care, and One Medical caters to these preferences. Each of their pristine, serene offices, located at Polaris, New Albany, Dublin, and Easton, are thoughtfully designed to evoke a sense of comfort and tranquility. These locations also offer onsite lab services so that you don’t have to worry about additional travel to another office. One Medical is partnered with The Ohio State University Wexner Medical Center to offer seamless access and coordination across primary and specialty care services.

“We’re thrilled to be growing in Columbus,” said Thomas Nguyen, MD, a primary care provider at One Medical. “A lot of patients are now hearing medical information through Tik Tok or social media, and think, ‘Hey maybe I should get that checked out,’ and they put it off because of the long wait lists at traditional physician offices. But with us, they’re able to talk to us and get in for a remote or in-person appointment quickly.

We get down to their chronic problems immediately. The sooner you address it, the better the outcome.

The compassionate providers at One Medical understand that connection is the pinnacle of exemplary care, so whether it’s through their app or in person, they offer a personalized experience that Columbus residents deserve. “The best care comes from building strong relationships with our patients and fostering open communication. You won’t be judged here, and there’s nothing you should be ashamed to tell us. We’re here to help you feel your best — physically and emotionally,” explained One Medical.

Inclusion is one of their many specialties. “While LGBTQIA+ people aren’t defined by any specific health needs, our providers understand the unique health concerns and obstacles members of this community often face. We know that many lesbian, gay, bisexual, transgender, queer, and nonbinary people have had poor healthcare experiences — and we’re here to change that.”

A membership at One Medical extends far beyond just Columbus; granting patients the freedom to visit other nationwide facilities, with all of their medical information integrated into a unified platform. If you find yourself in another state needing medical assistance, you can use their convenient telemedicine option or find a nearby office location.

One Medical sets an unprecedented standard of true healthcare excellence. It’s never been easier to transition to a doctor’s office where you can be your whole self - and get holistic care for the whole you.

Check out their website, onemedical.com, for more information.