Usability Testing

Figure 25: Scenes from Usability Testing

In order to obtain rich feedback from potential end-users, we executed our highfdelity prototypes as closely as we possibly could to show the important details of our concept. We invited 8 people to participate in the usability testing and received rich feedback for each aspect of our design. Four participants were able to test the whole prototype that consisted of the 3 spaces: Word, Sound, and Force. It was held from December 4-5, 2019. The 4 participants tested the product in pairs in a session that lasted around 45 minutes to an hour

The 8 participants were aged 22-25, most of them adult students. Our usability test aimed at testing if users could successfully achieve 5 tasks centered around the three spaces, and at the same time obtaining feedback about the functional and formal qualities of the prototype. To gain more information, we also had a set of pre-test questions to ask:

Pre-test Questions - Have you ever participated in platforms where you could express feelings anonymously? - Have you ever visited interactive spaces where physical activity was encouraged? - Do you have experience visiting pop-up stores and experimental retail experiences situated in public spaces? - When have you last experienced loneliness? What have you done to address it? - How do physical and expressive experiences help you?

Usability Testing