WHY I HIRED A
COORDINATOR
BEVERAGE PACKAGES
DESTINATION WEDDINGS
10 THINGS
TO ASK ON YOUR VENUE SEARCH
©828 VENUE MANAGEMENT CO.
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It’s All About You
Our clients mean everything to us.
828 Venue Management Company was created by an incredibly experienced group of wedding industry professionals in search of a better experience for our clients.
market that’s clouded by mysterious pricing and gimmicks. Our innovative approach has enabled us to provide refreshing experiences around venue rental, coordination, beverage service and photo booth rental.
Why are 828 venues booked two years in advance? It’s simple: We’ve changed the events industry by providing transparency in a It’s All About You
What does this mean? Another simple answer: We give you the unlimited creative freedom to
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T H E
take complete control of your event and budget. As you flip through this magazine, keep in mind, we created this company for YOU. Our goal is to include helpful information, as well as provide you with resources and tools to enhance your experience. You’ll find floor plans, a summary of your contract, frequently asked questions, and more in the pages that follow.
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D I F F E R E N C E
From all of us at 828, we sincerely thank you for giving us the opportunity to show you what we’re all about. We wake up every day finding new ways to serve our clients and look forward to exceeding your expectations.
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Get To Know
14TENN 7 Congratulations! 11
What’s Included
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3D Floor Plan
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Epic Vendors
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Layout Inspiration
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Our Packages
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Coordination
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Beverage Packages
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Client Concierge
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Client Concierge vs. Coordination
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Walkthrough Wednesday
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10 Things To Know About 14TENN
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3D Virtual Walkthrough
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Contract Highlights
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Thank you
Master
the Wedding It’s All About You
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Your Venue Search
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Master The ‘Flip’
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Why We Chose a Friday Wedding
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Why I Hired A Coordinator
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BYO Is For The Birds
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Destination Weddings
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Congratulations! YOU HAVE JUST CHOSEN THE MOST EPIC LOCATION FOR YOUR EVENT.
We are excited to have you here and can’t wait to see your imagination come to life. Our interior exudes charm, texture, originality and character. It’s large, open, and welcoming for any type of event. Tall ceilings give you room to breathe and ample opportunity to hang drape, chandeliers or almost any other item imaginable. Our exposed framing walls give a modern look and bring in the perfect amount of texture to any event space. And, with the plenty of windows and large garage doors, there is abundant natural light that creates an incredible ambiance. Welcome to the 14TENN experience.
Congratulations!
10 Things to Ask Venues in
Your Venue Search We get it, we’re not the only venue you’re probably looking at right now. So, to make your life easier, which is what we like to do, we’ve compiled a list of ten, unique questions that you should ask during any venue tour. We’ve found this list is a little less traditional, but gives you the details you really need to make sure the venue is a perfect fit for you. We’ve also included a link so you can print this off and take with you when you’re touring. It’ll help give you an apples to apples comparison. 1. What’s included? 14TENN includes the venue (for 24-hours), a Client Concierge, Beverage Concierge, Night Manager, Open Vendor Policy and all fees included in the pricing. 2. How does your Vendor List work? Our Epic Vendors are chosen by the quality and experience they provide for our clients. There is no financial exchange between us and them. We do this for a few reasons, but our favorite reason; It guarantees the vendor is there because of the service they provide, not the amount of money we make. Those commissions will typically get passed on to YOU ensuring you get great service at a better price. We recieve the confidence of an exceptional service provided for you. Win-Win-Win. 3. What are the hidden costs/additional fees (service charges, taxes, setup, extended hours, etc.)? We include all taxes, service Your Venue Search
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charges, setup, extended hours and any other fees you can think of in our pricing structure. What you see, is what you pay.
best experience. 9. How can you help me plan my event (WTW, Coordination, etc.)?
4. What are your most common limitations?
We offer both of these services, depending on your individual event needs.
We can’t recommend coordination enough. Even if you don’t use our coordinators. Even if you don’t get married at our venue! GET A COORDINATOR. You won’t regret it. Also, we provide Walkthrough Wednesdays. We open up our venue just about every Wednesday, from 2pm to 8pm so you can bring whomever you’d like to hang out and plan your event. Our Client Concierges and Coordinators will be on-site to answer any and all questions you have.
6. Follow-up to number five, can you elaborate on the details of those services?
10. What’s your best piece of advice for ensuring I have a successful event here?
We ask that you return the venue to us in a similar fashion that we gave it to you. We allow pets, candles, confetti, elephants, petting zoos and more. 5. Do you offer assistance and/or coordination?
Our Client Concierge is there as your ‘venue representative’. They will be there to answer any questions about the venue from the moment you book, through the end of your event.
Hire a professional coordinator. Hire. A. Coordinator. #Hireacoordinator Our coordination teams save you time (100+ hours of planning), money (we know where to save), stress (we set reasonable expectations for your budget), worry (we’re there from the moment you book through the end of your event), and peace of mind. There’s nothing like taking a team of two and making it exponentially stronger by adding our professional coordination service.
Our Coordination is a whole different ball game. Our coordinators begin the moment you book, and are there to help every step of the way. Basically, you get your life back. 7. I have a wedding budget of $$$, do you see that being a possibility here?
Obviously, these aren’t the only questions you should ask during your venue search, but they will help you start thinking outside the box.
Absolutely. Our venue easily accommodates budgets from $15,000 to $100,000. Sometimes less and sometimes more. We’ve seen it. We love it.
Click here for a downloadable PDF with our answers to these questions and some blank columns for you to use as an apples-to-apples comparison during your venue hunt.
8. What services am I required to use through your venue?
Good Luck!
We ask that you use our beverage service for any alcohol related needs. We do not profit from this service. We simply like to ensure you receive the best service possible, at the most affordable price with the
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What’s Included
THE FOLLOWING ITEMS ARE INCLUDED BYOV Bring your own vendors Heating and A/C Perfect temperature year-round Prep Kitchen Catering prep kitchen on-site Up to 300 Person Capacity Plenty of room for large groups and events Tables and Chairs Enough to seat 200 people Client Concierge Your personal and dedicated point of contact for anything related to 14TENN
Market Lights One of the best ways to create a stunning ambiance 24 Hour Rental Period 10am the day of until 10am the following day No Noise Ordinances or Curfews Full flexibility to go past the typical 10pm curfew Client Ready Room A room for your own comfort and use
Additional services can be added to any package and our list of Epic Vendors can provide valuable resources for planning the perfect event. You’ll be able to find these vendors and services listed throughout this booklet. Finally, should you have any questions about the following inclusions, please reach out to us anytime.
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What’s Included
The Floor Plan OVER 5,900 SQ/FT OF EVENT SPACE
3D Floor Plan
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VIEWING ON MOBILE?
GO L ANDSCAPE FOR A FULL VIEW. CLICK ON THE FLOOR PL AN FOR A PRINTABLE 2-D FLOOR PLAN
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EPIC VENDORS OUR VENDORS SET THE BAR FOR YOUR EXPERIENCE.
We’ve seen our fair share of events. And, we’ve been in the industry long enough to know that it takes a team of amazing vendors to make sure your event is epic from start to finish. That’s why our vendors are hand-selected year-over-year. Each vendor not only cares about the services they provide, but also about the entire experience they create. Before looking anywhere else, we highly recommend you contact at least one vendor from each category on our list. Each vendor sets the bar for the level of service you should receive. On top of this, each of the vendors exceeds our expectations, our requirements and is looking forward to making your event amazing. Visit the following link for our full list:
14tenn.828venues.com/epic-vendors
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Epic Vendors
Master the ‘Flip’
How to Transition From Ceremony to Reception If you haven’t seen it yet, let us paint a picture for you. Over five thousand square feet illuminated with strings of dimmable market lights and sunlight seeping in from windows and garage doors. The best part? The floor plan is yours to dream up!
One of our top 10 frequently asked questions (other than “Can we bring our dog?”) is “How do we do our wedding ceremony AND reception?” After more than our share of weddings up our sleeve, we can tell you it’s 100% do-able – with the right team & logistics. Our Coordination team has the process down to a tee and we’re here to share some helpful tips with you.
Version 1 :: Exposed Tables Clients who aren’t set on a “grand reveal” opt to have their guest tables out during the ceremony. We love this option since all the tables are already dressed up so they add more decoration to the space. It’s also the easier of the two reasons. After the ceremony guests head out to enjoy cocktail hour in a designated area, quickly break down the ceremony space, set the tables into place, push in the chairs and voila! you are reception ready! Let’s get the party started!
Version 2 :: The “Grand” Reveal This option takes a bit more legwork but creates that unique experience of getting two “venues” for the price of one! Set up draping where guest tables and other rentals are to be hidden and out of sight. When guests walk into the ceremony, they are welcomed into an intimate space created by the draping that pushes the focus onto the altar and ceremony space. While cocktail hour is in full swing, the draping can either be taken down by a rental company or simply tied back. And just like Version 1, the guest tables and chairs are set into place. When you walk intothe reception it is a completely different set-up from just one hour earlier!
Master The ‘Flip’
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14TENN Example - Nov 21, 2018 14TENN - Floor Plan Ceremony 218 2.0
All Seated Layouts
Our coordinators will work with you to design your ceremony,
cocktail, and reception layout through AllSeated. The options are
endless! Below is just one examplse of 14TENN used for both
ceremony and reception.
YOUR WAY
1.
14TENN Example - Nov 21, 2018 14TENN - Floor Plan Reception 218
2.
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Layout Inspiration
Our Packages YOUR WAY
No two events are the same; why should your planning process be? Lucky for you, we offer different management styles.
Our Packages
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the VENUE LET YOUR CREATIVE FL AG FLY 24 Hour Rentals The venue is yours to use from 10AM the day of your event until 10AM the following day. Let’s party! Client Concierge Your personal dedicated point of contact for anything related to 14TENN from the moment you book, until the end of your event. BYO-Vendors Have a certain caterer in mind? Have another vendor you just LOVE? Bring ’em at no extra charge! Exclusive access One client, one event, one day. You get the venue to yourself.
the EXPERIENCE TELL US WHAT YOU WANT & WE’LL MAKE IT HAPPEN Everything Plus This upgradable option makes sure your event is truly an experience you and your guests will never forget. Includes everything with the venue and the following: Full-Service Coordination Not day-of. Not month-of. Our full-service coordination is the moment-you-book-of. We’re your Pinterest, your inspiration, your go to for all things event related. Photo Booth Always ready. Open-air. Versatile. 24-hour rental. Social media ready. Online gallery. Props and more.
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Why We Chose a Friday Wedding Me: Will you marry me? Her: Are you serious? Me: Yes. Her: Yes. Back in 2010, I asked my amazing girlfriend and business partner, Louise, to spend the rest of her life with me. From there, we couldn’t wait to start planning the wedding. However, we knew from the beginning, we weren’t your ‘normal’ couple. Another step back; In 2005 we started 8twenty8 Studios our photography company. Over the next five years, Louise and I photographed almost 150 weddings together in the San Diego area giving us the opportunity to capture some of the most amazing moments in people’s lives as well as experience just about every aspect a wedding has to offer. Fast forward to FRIDAY, February 8, 2013, we both said “I do.” Now, I highlight FRIDAY, because we found several distinct advantages over the years to Why We Chose a Friday Wedding
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choosing a Friday for our wedding. And now, I’d like to share those with you: Friday (or any weekday) weddings are cheaper. Not every vendor will discount their services for a Friday wedding but SOME will. And, when you’re planning a wedding, every dollar counts. Don’t be afraid to ask your preferred vendors if they offer a different rate for Friday events vs. Saturdays. Make it a weekend vacation or getaway for your guests. Some of your guests are coming from out of town to spend the day with you. Why not go ahead and make it a weekend? They are traveling anyway, so why not make it a mini, or even extended, vacation for them? Even your local guests are usually excited about the “opportunity” to make it a stay-cation. Flexibility and Availability. While Fridays are certainly becoming more popular, the chances of landing your first choice location or vendor on a Friday or Sunday is much higher than trying to secure them on a Saturday. Count on people showing up and being stoked you got them out of work a day early with a chance to spend the weekend with you and your loved ones! Do you know anyone that doesn’t enjoy a three-day weekend? Finally, getting married on a Friday opens up another option that we discuss in our article “Destination Weddings.” Check it out for even more reasons to consider a Friday wedding.
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ADDITIONAL SERVICE
Coordination Coordination services save you approximately 100+ hours of planning. From creating timelines (including ALL your vendors), to explaining the process for “cake cutting”. Planning an event with 1,000’s of details can quickly become a burdensome and frustrating task. Don’t let your event become a chore. Let it be an event you’ll want to remember and your guests will never forget. Get your life back and upgrade your Client Concerige today.
Coordination
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Why I Hired
a Coordinator So you’re engaged (congratulations!). You’ve booked your venue. Things are getting real. When it comes to the wedding planning process, the spectrum of brides’ (and grooms’) knowledge on what to do next ranges from not having a clue, to the type-A’s with the confidence and go-getterness of an industry professional. There’s also the ever-awkward, stress-inducing, number crunching figure looming over your head: the wedding budget. Regardless of who you are in this catalogue of couples, the investment in a wedding coordinator will return it’s savings unto you and your spouse-to-be in so many ways that you’ll laugh amongst yourselves on your honeymoon at the time you considered not hiring a professional. Trust me. I’m a coordinator, and I hired a coordinator. Here’s why:
Time: The older I get, the more I have placed a value on my time. I don’t like wasting time or feeling like I didn’t use my time efficiently. No one does you say? Well, planning a wedding is a huge time-suck. I remember feeling as though I had a second job throughout the entire process, and the process going by so fast yet so slow at the same time. There’s so much to think about and account for, so many contacts to connect, contracts to check, so many Pinterest let downs and budget breakers. Regardless of the type of coordinator you are considering – from day-of, month-of, to a full-service planner – you will thank the wedding gods on the big day for the time you were able to enjoy (and remember) with your loved ones because you…let go…and were 100 percent present for your wedding day. Details:
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Why I Hired A Coordinator
Did you remember the cake knife? What about the place cards? What time is the DJ arriving? Is he bringing a microphone? The easel, trash cans, photo booth props? Wait, didn’t my photo booth come with props? Wait wait, does my photo booth have an attendant, that needs a vendor meal? What’s a vendor meal?…
compromised when event management of any kind is added, or cocktails – let’s be honest.
This is a recipe for a melt-down. Ultimately something is forgotten, breaks, or needs adjusting. You’ve invested a lot of time and money into this experience, why not invest in someone who can make those executive decisions for you – while you’re off getting dolled up, eating almost too pretty to eat hors d’Oeuvres and sipping colorful cocktails. Most people can’t be in two places at once – fact.
Now this doesn’t mean you must go out and get yourself a wedding coordinator. The service truly is not for everyone or every wedding.
Mom: Your friend, your mom, your cousin are not a substitute for a professional wedding coordinator. Sorry moms – we all know you mean well. A couple’s friends and family are incredibly important and irreplaceable guests at the wedding. Their role is to be active witnesses and participants in this day of celebration. This role easily becomes
However these points are ones to at least consider, that’s all I ask, because I’ve been there – both in the white dress and in the all black and clipboard clad. I believe beyond question my decision to hire a coordinator for my wedding saved me time, energy and allowed me to live in the moment with all of my favorite people. This is why I do what I do, because planning a wedding is a very humbling experience for your average human. I want to ensure other couples are able to feel the way I felt after my wedding: that this was in fact the best day ever. Thanks for reading! Ashleigh Venue Manager, Coordinator, Wife.
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BYO
is For The Birds BYO Is For The Birds
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It’s here! The Big Day! The Best Day EVER! All the hard work and months and months (and months) of planning have all culminated to this one special day. Boy, do you need a drink. Let’s be completely honest here. What’s the one thing wedding guests look forward to the most, besides the whole matrimony thing? Well. Two things. Open. Bar. Insert pressure. To help you conquer the world of wedding booze, I have one word of advice. Well. Two.: Trust. The bar has become the staple at wedding receptions, but not without plenty of stressful nights of planning. Especially if you aren’t the expert you thought in bar protocol, logistics and costs…to very large groups of people. That’s why you leave it to the experts. I’ve said it before and I’ll say it again, the older I get the more value I place on my time, in everything I do or seek to do. Just because you hire a professional, doesn’t mean you can’t build a bar to your taste and your attitude. His, Hers and Ours specialty cocktails inspired by your first date? Your favorite restaurant’s famous concoction. Hate sweet, Love sour. Favorite brewery. Up, chilled, rocks, neat. Professional bar vendors, professional vendors, are out for the client and guest experience. We know you haven’t done this 1,000 times, 100 times, twice…ever. We are here to educate, guide, and advise. The last thing we, they, you want is for any component of the day to fail. Especially the fun part. Trust us. Delegate. Does anyone actually LIKE going to
Costco? Perhaps it’s the minimalist in me, but large crowds and bulk items stress me out. Don’t get me wrong. Getting that bargain bottle of wine…so you don’t feel entirely guilty downing the whole thing on a Tuesday night… is a good feeling. What’s not a good feeling (besides the following morning after downing said bottle of bargain wine): buying thousands of dollars of that bargain wine, beer and liquor, throwing in hundreds of dollars of mixers, cups, cups and more cups, fronting the bill, and schlepping it to your car. The icing on the cake? Schlepping it to your venue. The cherry on top: schlepping any leftovers back home. Leave the schlepping to those professional vendors we just talked about. The last thing you want is to be schvitzing on your wedding day…or looking for parking in the Costco parking lot. del·e·gate: verb Passing off schlepping and schvitzing to hired vendors. “He delegated the bar set up to INDUSTRY Beverage” I can think of many more ways to utilize the Costco time lost. This day is an investment in many ways, so don’t step over dollars to pick up dimes. Use
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that budget, and that time of yours, wisely. Talking with and listening to your vendors can go a long way to fine tuning your menu, service and package. I can tell you from experience, from both sides of the fence, that’s where you save the most: on that budget, and that time.
personal preference, I take my margaritas with silver tequila and a sugar rim. Cheers. The “Perfect” Margarita
Let me get to the point. We are here to help. From the start. Have questions about menu options, service details, timing – ask us. Ready to discuss your custom beverage proposal, ask us. Like our venues, our beverage packages are not cookie cutter, turn key options. You have the freedom to customize your bar menu and service requests, just like you are customizing your entire event at an 828 Venue. So channel your inner JK Simmons and trust us: we know a thing or two because we seen a thing or two. Delegating the schlepping and schvitzing so you can focus on the fun stuff will be the best decision of your life. Well. Besides that other half of yours ;-).
Make 5-7 Servings 10 oz Silver Tequila 16 oz Fresh Limeade (Simply brand makes a good one!) 4 oz Orange Liqueur 1 oz Simple Syrup Juice from three whole limes Batch, CHILL, and serve to your favorite people, over ice. Garnish with a Lime. Add a soda water or Sprite floater depending on preference.
Because we’re being completely honest here. It’s all about celebrating two people tie the knot, but there’s a pretty good chance your guests are eager to make their way to the bar. Make it memorable. I now leave you with the ‘fun stuff’.
Enjoy!
We will start with the perfect Margarita, which is made with the juice of three limes, not two, not one – or worse, that ultra-sweetened imitation lime stuff. Amateurs often add orange juice to cut the tartness. This is a mistake. And
Thanks for reading! Ashleigh Venue Manager, Coordinator, Wife, Lush.
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828 Beverage Packages Cash Bar
Top shelf selection, at the house prices. No minimums. No hassles. Your guests pay for their own drink.
Full Service
Keep it simple. Top shelf. Top service. All inclusive of everything you need for the best bevereage experience possible.
Buy Your Own
As close to BYOB as you can get. Buy it at cost, pay for the service and you have yourself a party.
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Beverage Packages
Destination Weddings Consider This...
Everyone wants one, but for some reason, few make it happen. I’m here to tell you why destination weddings are the next best thing, and how we can make your destination wedding dream a reality. Let’s start from the beginning. In 2008, 828 was born by starting a wedding photography studio. After about a year, we became the top studio in San Diego, with six additional photographers. In 2011, my wife (at the time fiancé) and I were on the hunt for a wedding venue. We needed a venue that would fit the parameters, expectations and provide the experience of what we wanted to get out of our wedding day. Top priorities included a space that could accommodate at least 75 of our closest family and friends, an open vendor policy and the ability to extend the celebration past 10 PM. Finally, we wanted to make this moment in our lives special - for us and our guests - and last as long as possible. After two years of hunting and ‘settling’ on a venue we were determined to offer a better experience than what we recieved for our clients. You. In 2014 we launched BRICK, our flagship venue, in San Diego. We quickly realized we were not the only couple seeking a unique venue and within the next three years, launched eight other venues across the U.S. Taking a half-step back, in the midst of our two-year venue hunt across the country, we learned a lot about venues and what they offer. As we scoured the country from New York to Aspen, to the Outer Banks, to Northern California, reasons continued to surface as to why we, and you, should strongly consider a destination wedding. The Experience. That’s what this day is all about. You, your partner, your family, and
Destination Weddings
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you’re actually doing them a favor. They’ll be getting paid to come celebrate with you while you buy them dinner and drinks! Do Something Unique. Every city has an experience waiting for you. In my 350+ weddings photographed and attended over the last 10 years, two weddings stick out.
your closest friends. All there, celebrating all that is you two joining together for eternity. This event should be an experience for everyone. Intimate Guest List. From family to friends to friends of friends of friends, they all want to be part of your special day. However, we all know there are a handful of people that we can call upon at any point and any time if we need something. After all, that’s what these guests are there for; To support and be there for you any time you need them along your journey together. A smaller guest list means more time to spend with each person, resulting in a more intimate experience. Oh, and it’s way more affordable. Save Money. You might ask, “how on earth can I save money by traveling across the country AND expect my loved ones to join us?” Remember what I said about the smaller guest list? This is it. A guest count of 50 at $200 per person yields a total wedding budget of only $10,000. For reference, the national average for an entire wedding spend is $35,000. That’s a savings of $25,000. You’re welcome. Weddings are an investment. An investment for you as a couple. An investment in the day you’ll want to remember forever. And, if you’re going to be spending a nice chunk of money, why not make it last for more than five hours? A destination wedding allows you and your guests to extend the celebration, and they’ll love you for it.
The first was my own (of course!). I wouldn’t have changed a thing about our 42-guest wedding in a San Diego hotel penthouse, with our closest family and friends, and a bathtub full of bottled craft beer. We were married on Friday and explored San Diego with our family and friends on Saturday AND Sunday. The second reminder was a friend’s wedding we photographed in Montana. The wedding was in the beautiful backcountry on 30,000+ acres of land. The weekend encompassed everything from axe throwing, custom dinners, horseback riding, cattle driving and archery, making this one of the most memorable times of our lives. Not to forget the stunning scenery. Celebrate the Accomplishment. After the wedding, you probably just finished one of the biggest projects you
“But I don’t want my guests to take off of work.” Don’t feel bad about asking your guests to take time off work; In 2014, the U.S. forfeited 658 million vacation days, so
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and your spouse have ever worked on together. You deserve a break and you’re already on vacation. Why not make it last a little longer? Spend the rest of the week and start your honeymoon right away. You’re already in a new city, and ready to explore together. Again, cost savings. Allow Us To Make It Happen For You. At 828, our goal is to make your life easier when planning your event. We’ve found that whether your wedding is in your local 828 city, or a destination, you’re going to spend the same amount of time and money bringing your event to life. This is where we can help either way, just to make sure you have a clear path to your decision.
to remember. If that’s not enough, we have exclusive savings and partnerships for rehearsal dinners, weekend entertainment, hotels, honeymoon resorts and more. You pick the venue. You pick the Friday. We take care of the rest.
Multiple Venues. We have a variety of options for your best day ever:
P.S. Why a Friday? It’s simple: We want your experience to last at least three days (Hopefully more). Typically, you and your guests will arrive on Thursday, celebrate your marriage on Friday, party with you on Saturday, and have a send-off brunch on Sunday. Now that’s what we call a weekend!
San Diego, CA - Bring your guests to BRICK for a warm weekend getaway. Denver, CO - Dance in the snow-covered streets outside of SKYLIGHT for a change of scenery. Nashville, TN - Explore the new Vegas on the exploding scene at 14TENN. Indianapolis, IN - Race into marriage on Memorial Day weekend at INDUSTRY or BASH. Seattle, WA - Coffee, music and tons of walkable postwedding activities at THE 101. Kansas City, MO - Central location for ALL of your guests and located in the City of Fountains UNION. With our destination packages, you’ll save time, money, and your experience will be extended. And, you’ll still get the experiential wedding of your dreams for you and your guests. We are currently offering packages starting at just $10,000. This package comes with a Friday space rental (for both ceremony and reception) at any one of our venues and full-blown, moment-you-book, full-service coordination, to simplify the planning process. We’ve got tons of other items to boost this experience giving you full control over your budget and the peace of mind that your event will be one everybody wants
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INCLUDED SERVICE
Client Concierge 14TENN comes with your personal Client Concierge, the primary point of contact specifically for your event. They can answer all of your questions about 14TENN throughout the planning process and will be the representative for 14TENN the day of your event. This eliminates any disappointing, “lost in translation”, moments the day-of. Planning an event with 1000’s of details can quickly become a burdensome and frustrating task. Don’t let your event become a chore. Let it be an event you’ll want to remember and your guests will never forget.
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Client Concierge
What Does a Coordinator Do? •
Create a very detailed timeline
•
Design your Ceremony, Cocktail Hour, and Reception Layout
•
Reach out to Rental Company (of choice) to update rental order based on the confirmed layout
•
Recommend Vendor’s based off your needs
•
Reach Out to Vendors (1-2) Months prior to event date to finalize details
•
Email Timeline and Diagrams to All Participating Vendors;
•
Rentals, Catering, Hair & MU, Bar, etc.
•
Display all personal items on the day-of; Welcome Signs, Photo’s, Favors, Seating Chart, etc.
• •
Coordination vs. Client Concierge LET’S
BREAK IT DOWN
What Does a Client Concierge Do? •
Schedule a Meet & Greet to formally introduce ourselves
•
Respond to any Venue Related Questions
Pack & Load-out all personal items into designated car; alcohol, gifts, belongings, etc.
•
Gather alll appropriate wedding documents; insurances, vendor agreement forms, etc.
Schedule (4) Meetings; Initial Meeting, Diagram, Details
•
Open the venue for all vendors
How it Works First 2 Months of Booking Coordination
1 Month Prior
• • •
• • •
•
Schedule an Initial Meeting Discuss Wedding Details + Coordination Expectations A great opportunity to share with us your hot buttons and what you expect at your wedding Share your Pinterest board so we help recommend vendors to you!
•
8-10 Months Prior • • •
Day-of Event
Let’s Design your Diagram! :-) Confirm Vendors; Photographer, Caterer, Rentals, Bar, Florist We will confirm with your rental company the diagram and layout items
• • •
2-3 Months Prior • •
Confirm Timeline + Vendor Details Important Setup Information
Client Concierge vs. Coordination
We will reach out to all your vendors to confirm timeline details Update you on all final payment + guest count due dates Email ALL appropriate documents (2) weeks out for vendors to confirm last minute changes (1) week prior - Final Documents are emailed to all
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Manage ALL Vendors Display Personal Items Arrive onsite @ 10 AM | Depart after the last Guest
INCLUDED SERVICE
Walkthrough Wednesday Wednesday will soon become your favorite day of the week to plan your event. We open our doors to booked clients only; creating the perfect time to plan your event with vendors, friends and family. Our Client Concierge will also be there to provide answers to questions.
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Walkthrough Wednesday
10 Things to Know
About 14TENN BELOW ARE 10 OF THE MOST FREQUENTLY ASKED QUESTIONS WE RECEIVE ABOUT 14TENN.
1. What is your Vendor Policy? 14TENN has a flexible vendor policy so that you are able to customize your event to your liking! Follow-up Question: Are there any In-House/ Exclusive partnerships? 14TENN Beverage is our in-house, customizable beverage provider, and we have to say, it’s pretty epic. Follow-up Question: What are vendor load-in and load-out times and logistics?
2. What is 14TENN’s capacity?
14TENN can accommodate 300 guests for a seated event and much more for a standing cocktail reception style. 3. What is included in my rental, versus extra? When you reserve 14TENN, you get the venue for 24 hours (including all taxes and fees), tables and chairs for 200 guests, your very own personal Client Concierge and Beverage Concierge, and access to Walk Through Wednesdays every week. Our other amenities, including our photo booth, coordination, and beverage service, are optional add-ons. 4. How many hours do I get? 24 Hours. 10 AM the day of your event, until 10 AM the following day. Yes, you read that right. The 24-hour rental gives you more than enough time to set up, party, and tear down.
Vendors can load in at 10AM the day of your event, and can load out until 10AM the following day. Follow-up Question: Are there fees associated (for you or the vendor), and finally, what are the vendor’s insurance requirements? 14TENN is fee free! We don’t believe in taking commissions or fees from your vendors in order to make your event happen. We require proof of liability insurance, which any 10 Things To Know About 14TENN
licensed vendor will have, anyway!
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Follow-up Question: Is there a the curfew? Nope. Party on. Follow-up Questions: Can I come back in the morning and get my belongings? Can my vendors come back in the morning and get theirs? Yes and yes. We do suggest you appoint someone to take gifts, and any personal items, home the night of. 5. Will someone from the venue be present the day of my event? Yes! Your Client Concierge is your dedicated venue representative from the moment you book, until the end of your event. They are there to make sure the venue functions perfectly for your event. The Night Manager comes on site once alcohol starts flowing, to ensure we have a dedicated person in case of an emergency. Our Coordination service is an additional fee, and is 110% worth it.
You can typically rehearse the day before your event. Timing depends on if we have an event the day before. If we book an event, we do rehearsal before 10AM. If we don’t, we can be more flexible! 8. Do you have outdoor space? We have exterior patio space along the south side of the building perfect for mingling. 9. Who handles set up and clean up?
Typically, your vendors will handle setup and Our coordinators give you your life back and remove what they bring to the venue. Clean-up make sure your event goes off perfectly. They will (sweeping, mopping, bathrooms) is included stay the entire evening, and handle everything in your rental fee; the client is only responsible from your set up and flip, to vendor logistics, to for trash pick up. We do recycle, as well! If you getting you down the aisle even if your ceremony book coordination, your coordinator will handle is offsite. your personal items and make sure you don’t incur any excessive cleaning fees. 6. Where do my guests park? 10. What layouts do you see most often? Reserved spots are available at 14TENN. Street parking is also available, and we recommend Your Client Concierge/Coordinator will advise taking an Uber or Lyft so you can travel worryyou on any do’s/don’ts for your floor plan. We free and thoroughly enjoy your event. have plenty of outlets available throughout the space so your set up is super flexible. 7. When can we rehearse? 37
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Contract Highlights
IT’S IN THERE FOR A REASON. Sometimes a funny story helps you understand it better ;-). And boy do we have some stories...
ALCOHOLIC BEVERAGES Legal For any beverages considered by local authorities to contain Alcohol, the Client must use 14TENN Beverage Service. All alcoholic beverages will be served in accordance with state and local laws. Arrangements for alcoholic beverage service during the times indicated in this Agreement must be made through a 14TENN Beverage Concierge. Translation It’s always the few that ruin it for the many. For every great bartending service out there, I can give you (5) that let down my clients. The ones that seem to have more ‘withouts’ than inclusions. Without limes, without ice, without cups, without a physical bar, without trash cans, without <insert something irritatingly obvious> that brings down the party vibe. I wish I was making this up. Didn’t think you had to worry about this stuff if you hired a bartending service huh? In addition to the liability surround alcohol, we opted to bring alcohol service in house to protect our clients from the withouts. You must use our service, but we make it easy with affordable and customizable packages. You just bring the party. We have everything else, limes and all.
CANCELL ATION & POSTPONEMENT POLICY Legal Group acknowledges that if it cancels or otherwise essentially abandons its planned use of the Revenue Commitment (a “Cancellation”), this action would constitute a breach of Group’s obligation to 14TENN. Additionally, Group’s obligation to compensate 14TENN for that harm is likely to increase if there is a delay in notifying 14TENN of Cancellation. Accordingly, Group agrees to notify 14TENN, in writing, immediately of any decision to cancel. In the unlikely event the Group cancels Event, all fees paid will be non-refundable. Translation There’s a limited amount of events we can host per year. 365 to be exact. If you book it, that’s 364 days left. We do not book (2) events in one day, so once it’s gone, it’s off the calendar. Your investment in the venue is just that, an investment - for all of us. Revenue generated from your booking is invested back into the company by way of payroll, rent, utilities, maintenance, etc. There’s no Scrooge-McDuck-ian vault of 828 money sitting around waiting to be refunded if you just change your mind. An event venue is a big decision, make sure you are ready to pull the trigger. That said, we aren’t Scrooge’s either. We will refund with consideration to certain uncontrollable circumstances, such as military deployment. Talk to your Client Concierge to see what your options are - that’s what they are there for.
INSURANCE Legal 14TENN requires the Group obtain and maintain commercial general liability insurance in amounts sufficient to provide coverage for any liabilities which may reasonably arise out of or result from the respective obligations pursuant to this contract, but in any event in an amount of at least One Million Dollars ($1,000,000). Group shall provide 14TENN with evidence of such insurance naming 1410 51st, LLC. as additionally insured. Translation A special event is quite the investment. Protect that investment by getting yourself a day of insurance policy. Do you want me to continue with my Hall of Claims... Well you asked for it. Knock on wood, heaven forbid, dare I say, here we go again: · What happens when your wedding dress gets stuck in customs? · What happens when your photographer’s hard drive crashes and all the photos from your wedding are gone. For.ev.ver. · What happens when your ‘drunk friend’ (everyone has that friend) takes running dive into the DJ’s set up. · What happens when your videographer doesn’t show up? I’m full of epic stories from events, but I’ve also seen some bad and/or very sad things. Insurance helps. That’s why we require it. For all this bad and/or very sad things. OK. Let’s not talk about this anymore. You get the point.
Contract Highlights
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OUTSIDE VENDORS - CERTIFICATE OF INSURANCE Legal 14TENN requires any vendors working any event at 14TENN to maintain commercial general liability insurance in the amount of at least One Million Dollars ($1,000,000) of coverage per occurrence, and a minimum aggregate coverage of at least two million dollars ($2,000,000). Each vendor must obtain and deliver, at least 30 days prior to event a Certificate of Insurance naming 1410 51st, LLC. as additionally insured with the following information to 14TENN. Translation We know a thing or two because we’ve seen a thing or two. Event insurance protects involved parties from a variety of mishaps. There is general liability insurance and more specific coverage’s protecting against a range of potential problems that could negatively impact an event all the way up to and including cancellation. General liability insurance is used to protect the insured involved in the event, against property damage or bodily injury caused by agents or employees of the insured. Knock on wood, heaven forbid, dare I say: · Your rental company drops a table into someone’s car, causing cosmetic and minor body damage. · Your caterer is operating the loading dock and catches the bridge on the door frame, lifting said frame out of the building foundation causing structural damage. · Your food truck drives through the back parking lot, taking the market string lights with them. · That time when your DJ/MC really got into the party and tripped over event decor, resulting in 14 stitches and a mild concussion. We have our own Hall of Claims - I’d be lying if I said these examples were lies. Avoid mayhem, make sure your vendors are insured. Making sure everyone is covered and safe allows us to let you use the vendor of your choice, so you can the event you envisioned.
FORCE MAJEURE Legal The parties’ performance under this agreement, in whole or in part, is subject to acts of God, war, government regulation, terrorism, disaster, strikes, civil disorder, curtailment of transportation facilities, or similar emergency beyond the parties’ control, making it impossible, illegal, or inadvisable, or which materially affects a party’s ability to perform its obligations under this agreement in whole or in part. 14TENN may terminate this agreement without liability for any one or more of such or similar reasons upon written notice within ten (10) days of such occurrence or receipt of notice of any of the above occurrences. Translation If any of these things happen, no one is having any event in the immediate area. Stay calm, take shelter, call us when you can. We will reschedule your event as soon as we can. If you haven’t noticed by now - we are all about safety. Safety first, party second.
USE OF OPEN FLAME Legal Use of open flame is strictly prohibited unless specified otherwise by 14TENN. ALL candles must be in appropriate vessels and compliant with fire safety code. Any cooking on 14TENN property must be approved by 14TENN management (2) weeks prior to your event. Translation On the topic of ‘your’ house. Would let Juan the Taco Guy inside with a propane tank and greasy grill? ...Didn’t think so either.
CLEANING FEES
Legal Examples of additional cleanup charges for the following: 1. Vomit removal and cleanup ($250+ per occurrence) 2. Tape removal from floors/walls ($100+ per occurrence) 3. Exterior trash pickup/removal ($250+ per occurrence) 4. Cigarette Butt pickup ($100+ per occurence) No Drilling or nailing of any kind. Any supplies or equipment provided by 14TENN will be charged to client for use and/or replacement. Client must complete Credit Card Pre-Authorization form at least seven (7) days prior to the event to be charged in the case of excessive clean up fees or damages to 14TENN. Charges are not to exceed $1000 without prior written notice from 14TENN. All receipts and invoices will be emailed to client following any charges. Translation Still on the topic of your house...Would you clean up someone else’s vomit for free? No? Neither do our cleaners. 14TENN Beverage has some great Water Station options to make sure guests stay hydrated all night long ;-)
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Thank You
Seriously, thank you. We can’t thank you enough for taking the time to go through this material and considering an 828 Venue for your event. We know you have a lot of choices and our guarantee is that we try our best to exceed your expectations. Not just for your event but the entire experience surrounding it. If you have ANY questions or suggestions or ways we can improve our services or your experience, please let us know. We take your feedback very seriously and it’s the reason we’ve been successful and continue to have so much fun. We look forward to celebrating alongside you and yours. The 828 Family
14TENN 1410 51ST AVE N NASHVILLE, TN 37209 14TENN.828VENUES.COM PARTY@14TENN.828VENUES.COM Thank you
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