Organising working time

2013/14 Driver Attestation The Organisation of the working time Of drivers performing mobile road Activities

Knowledge & Understanding Resource Manual for; 1. Managers, 2. Trainers, and 3. Category C Drivers

01/05/2013 Len GairŠ

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CONTENTS DIRECTIVE 2002/15/EC: The organisation of the working time of persons performing mobile road activities…………………………..

DIRECTIVE REQUIREMENTS……………………………………………………………

IMPLEMENTATION………………………………………………………………………..

INFORMATION AND RECORDS…………………………………………………………

CONFORMITY ASSESSMENT GUIDANCE…………………………………………….

CONFORMITY REQUIREMENTS………………………………………………………..

THINK………………………………………………………………………………………...

PRINCIPLES OF CONFORMITY: PROJECT AIMS……………….……………………

QUALITY ASSURANCE OBJECTIVIES………………………………………………….

THE CORPORATE MANSLAUGHTER AND CORPORATE HOMICIDE ACT………

CIVAL LAW AND DUTY OF CARE……………………………………………………….

INFRINGEMENTS OF DOMESTIC RULES……………………………………………..

PENALTIES YOU MAY FACE FOR BREACHING GB DRIVERS HOURS RULES...

HEALTH AND SAFETY LEGISLATION………………………………………………….

WHEN HEALTH AND SAFETY LAW APPLIES…………………………………………

RISK ASSESSMENT FOR LOW-RISK ACTIVITIES……………………………………

RISK ASSESSMENT OF HIGHER-HAZARD ACTIVITIES…………………………….

VEHICLES AT WORK HIGH-HAZARD ACTIVITY...……………………………………

GOODS VEHICLE OPERATOR LICENSING……………………………………………

THE VEHICLE AND OPERATOR SERVICES AGENCY (VOSA)………………….....

CENTRAL INFORMATION SERVICES GOV.UK……………………………………….

CATEGORY C DRIVER TRAINING……..………………………………………………..

DRIVER TRAINING DIRECTIVE 2003/59/EC…………………………………………...

THE JOINT APPROVALS UNIT FOR PERIODIC TRAINING…………………………

DRIVER STANDARDS AGENCY (DSA)…………………………………………………

THE STANDARDS………………………………………………………………………….

CHECK YOUR RECORDS OF PERIODIC TRAINING…………………………………

HOW TO GET IN TOUCH………………………………………………………………….

QUALITY ASSURANCE……………………………………………………………………

LICENCE HOLDERS (DRIVERS)…………………………………………………………

MINIMUM QUALIFICATION AND TRAINING REQUIREMENTS……………………..

1 ADVANCED TRAINING IN RATIONAL DRIVING BASED ON SAFETY REGULATIONS..................................................................................................

2 APPLICATION OF REGULATIONS……………………………………………….

3 HEALTH, ROAD AND ENVIROMENTAL SAFETY, SERVICE, LOGISTICS….

PENALTIES………………………………………………………………………………….

FLEXICURITY AND SERVICE DIRECTIVE 2006/123/EC……………………………..

OUR PROMISE………………………………….……………………………………….…

IMPLEMENTING TRAINING………………………………………………………………

SPECIFICATIONS FOR QUALIFICATIONS, LEARNING AND TRAINING………….

KEY COMPETENCIES……………………………………………………………………..

DEFINITIONS OF KEY COMPETENCIES……………………………………………….

PROFESSIONAL DEVELOPMENT OPTIONS FOR C&C+E DRIVERS……………..

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CONTENT PERSONAL DEVELOPMENT PROCESS……………………………………………….

SOCIAL BENEFITS TO BE GAINED FROM PERSONAL DEVELOPMENT………...

ECONOMIC BENEFITS RESULTING FROM PERSONAL DEVELOPMENT……….

ASSOCIATED DOCUMENTS……………………………………………………………..

POLICIES……………………………………………………………………………………

CONTROLS………………………………………………………………………………….

STANDARD OPERATING PROCEDURES……………………………………………...

PERFORMANCE RECORDS AND FORMS…………………………………………….

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DIRECTIVE 2002/15/EC On the organisation of the working time of persons (vehicle owner/operator and driver/worker) performing mobile road activities was introduced in order to improve road safety, prevent the distortion of competition and guarantee the health and safety of mobile workers.

DIRECTIVE REQUIREMENTS The directive lays down a series of specific provisions concerning the hours of work in road transport to ensure the safety of transport and the Health and Safety of the persons involved.

IMPLEMENTATION: ARTICLE 14 1) Member states shall adopt the Laws, regulations and administration provisions necessary to comply with this Directive, 2) Member states take care that consignors, freight forwarders, prime contractors, subcontractors and enterprises comply with the relevant provisions of the directive.

3) This shall include the harmonisation of certain social legislation relating to transport (Working Time) (ECC) No 3820/85 and implementation of the UK Road Transport (Working Time) Regulations 2005 INFORMATION AND RECORDS: ARTICLE 9 1) Employer’s obligation to inform employees of the conditions applicable to the contract or employment relationship, 2) Employers shall upon request provide mobile workers with copies of the records of hours worked.

CONFORMITY ASSESSMENT GUIDANCE: EU DECISSION No 768/2008 EC Definitions as laid down by the decision, 1. “Conformity assessment” Shall mean the process demonstrating whether specified requirements relating to a product, process, service, system, person or body have been fulfilled.

2. “Conformity assessment body” Shall mean a body that performs conformity assessment activities including calibration, testing, certification and inspection.

3. “CE Marking” Shall mean a marking by which the manufacture indicates that the product is in conformity with the applicable requirements set out in the community harmonisation legislation providing for its affixing.

4. “Competence” Means the proven ability to use knowledge, skills and personal, social and/or methodology abilities, in work or study situations and in professional and personal development, in the context of the European Qualifications Framework (EQF).

Competency is described in terms of responsibility and autonomy CONFORMITY REQUIREMENTS National Driving and Riding Standards THINK Road Safety

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PRINCIPLES OF CONFORMITY: PROJECT AIMS 1. Customer focus, 2. Leadership, 3. Involvement of people, 4. Process approach, 5. System approach to management, 6. Continual improvement, 7. Factual approach to decision making, 8. Mutual beneficial supplier relationship.

QUALITY ASSURANCE OBJECTIVE To provide a quality assured system and service that provides; 1. Clear and measurable objectives which are relevant to the standards, 2. Guidelines for implementation including stakeholder objectives, 3. Appropriate documents and resources to achieve project aims, 4. Consistent evaluation methods, including self-assessment for peer review, 5. Feedback mechanisms and procedures for improvement, 6. Activities to identify and manage risks, 7. Procedures, actions and controls in the event of an emergency, 8. Widely accessible and easy to understand evaluation results.

THE CORPORATE MANSLAUGHTER AND CORPORATE HOMICIDE ACT The Corporate Manslaughter and Corporate Homicide Act 2007 is a landmark in law. For the first time, companies and organisations can be found guilty of corporate manslaughter as a result of serious management failures resulting in a gross breach of a duty of care.

CIVIL LAW AND THE DUTY OF CARE Under the common law, voluntary organisations and individuals have a duty of care to each other and others who may be affected by their activities. Where something goes wrong, individuals may, in some cases, sue for damages using the civil law if they are injured as a result of another person’s negligence.

But for a negligence claim to succeed, the injury must show that the defendant had a duty to take reasonable care towards them, and they have suffered the injury through breach of that duty. The injured person must also show that the type of loss or injury for damages are being claimed was a foreseeable result of the breach of the duty.

Liability in individual cases is a matter for the courts, depending on all the circumstances of the actions and standards it is reasonable to expect from each of the parties involved. If the court decides that a particular claim does not have merit, then it will reject it. It can also reduce any damages awarded to reflect the extent of any contributory negligence on the part of the injured person.

Check to ensure operator’s details are correct and the vehicle is appropriately licensed by using the VOSA search facility below.

OPERATORS SEARCH

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INFRINGEMENTS OF DOMESTIC RULES Infringements of domestic drivers’ hours rules Where an infringement of the domestic drivers’ hours rules occurs, the law protects from conviction in court those drivers who can prove that, because of unforeseen difficulties, they were unavoidably delayed in finishing a journey and breached the rules. It also protects employers if any driver was involved in other driving jobs that the employer could not have known about. Infringements of the EU drivers’ hours’ rules The law protects from conviction in court those drivers who can prove that, because of unforeseen difficulties, they were unavoidably delayed in finishing a journey and breached the rules.

The EU rules make transport undertakings liable for any infringements committed by their drivers. However, transport undertakings will not be held responsible for these offences if they can show that at the time of the infringement the driver’s work was being organised in full consideration of the rules, and in particular that: 1. No payments were made that encouraged breaches; 2. Work was properly organised; 3. The driver was properly instructed; and 4. Regular checks were made.

Transport undertakings must also show that they have taken all reasonable steps to avoid the contravention. Employers also have a defence if they can prove that the driver was involved in other driving jobs that the employer could not reasonably have known about.

Where it is found that an undertaking has failed in its obligations, prosecution may be considered against the undertaking for a driver’s offence.

In the case of infringements concerning records, the law protects an employer from conviction if they can prove that they took all reasonable steps to make sure that the driver kept proper records. Under the EU rules, enforcement action can be taken against operators and drivers for offences detected in Great Britain but committed in another country, provided that the offender has not already been penalised.

To prevent further penalties being imposed for the same offence, enforcement agencies must provide the driver with evidence of the proceedings or penalties in writing. The driver is required to carry the documentation until such time as the infringement cannot lead to further action.

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PENALTIES YOU MAY FACE FOR BREACHING GB DRIVERS HOURS RULES If a court finds you guilty of breaking GB drivers hours rule you face a fine or even imprisonment. The current maximum penalty that the courts can impose is listed below.

You may be allowed to break the daily duty limits if you have to deal with an emergency.

UK DRIVERS HOURS GUIDANCE Maximum penalties for breaking drivers hours rules in Great Brittan (NOTE: Examples given are subject to change and amendments. It is the driver’s responsibility to keep up to date with rule changes and any penalty that may be imposed).

Type of offence Fine or other penalty Failure to observe driving time, break or rest Up to £2,500 period rules.

Failure to make or keep records under the Up to £2,500 GB domestic rules.

Failure to install a Tachograph Up to £2,500 Failure to use a Tachograph Up to £5,000 Failure to hand over records relating to Up to £5,000 recording equipment when requested by an enforcement officer.

False entry or alteration of a record with the Up to £5000 on summary conviction, two intent to deceive. years imprisonment on indictment.

Altering or forging the seal on a Tachograph Up to £5000 on summary conviction, two with the intent to deceive. years imprisonment on indictment Failure to take all reasonable steps to ensure Up to £2,500 that contractually agreed transport time schedules respect the EU rules.

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HEATH AND SAFETY LEGISLATION The Health and Safety at Work etc Act 1974 (HSW Act) is a criminal law aimed at protecting employees and others who may be affected by work activities. It is enforced by HSE and local authorities.

Health and Safety legislation does not, in general, impose duties upon someone who is not an employer, self-employed or an employee.

It is not possible to sue for damages under the HSW Act itself although a breach of health and safety regulations may be cited as part of a civil claim for compensation based on a breach of statutory duty.

HSE and local authority health and safety officers have no clear power to investigate incidents or pursue enforcement action in relation to most purely voluntary activities (subject to limited exceptions such as where a volunteer is in control of non-domestic premises).

WHEN HEALTH AND SAFETY LAW APPLIES The HSW Act and the regulations made under it apply if any organisation, including a voluntary organisation, has at least one employee. The Act refers to employers and the selfemployed as the ‘dutyholder’.

The HSW Act sets out the general duties that employers have towards employees. It also requires employers and the self-employed to protect people other than those at work (e.g. members of the public, volunteers, clients and customers) from risk to their health and safety arising out of, or in connection with, their work activities.

RISK ASSESSMENT FOR LOW-RISK ACTIVITIES An employer’s legal duty to do a risk assessment is one that often causes concern. This isn’t about creating huge amounts of paperwork but rather it’s self about identifying sensible and proportionate measures to control the risks. The Health and safety made simple site provides advice on how to do a risk assessment. Some voluntary organisations may also find the risk assessment for low-risk, office-based environments helpful.

RISK ASSESSMENT OF HIGHER-HAZARD ACTIVITIES Dutyholders organising higher-hazard or more risky activities should use the risk assessment process to ensure their employees and volunteers are appropriately protected.

These organisations will normally know what to do, based on their experience and knowledge. They will appreciate the need for volunteers to have appropriate levels of information, training and protective equipment so activities can be carried out safely and without harming health.

The preventative and protective measures should reflect the actual risk that employees and volunteers face in their respective roles. So a volunteer might reasonably expect similar protection to a paid colleague who does the same type of activity.

The HSE homepage has information on a range of topics to help you decide what you need to do about many common types of risk.

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VEHICLES AT WORK: HIGH-HAZARD ACTIVITY Employers should make sure that all workers are fit and competent to operate all the vehicles and attachments they use at work, in all the environments in which they use them.

This section provides access to six topics of Key information provided by the HSE which is designed to help prevent accidents, assess and manage vehicle and driver safety – wherever you work. The Highway Code provides details of rules that apply to all road users.

Topic 1: People Safety in Logistics a) Introduction b) Initial training c) Maintaining standards d) Maintaining contractors Topic 2: Management a) Risk assessment b) Taking responsibility c) Communication d) Co-operation Topic 3: Site safety a) Traffic routes b) Driving surfaces c) Speed d) Traffic management Topic 4: Vehicle safety a) Safe vehicles b) Safe manoeuvring c) Inspection, maintenance and repair d) The right vehicle for the job Topic 5: Inspection check list a) Vehicle selection and suitability b) Vehicle maintenance c) Driver competence d) Tipping Topic 6: Loading a) Safe loading Topic 7: Training drivers Case studies Publications Videos Safety signs Department of Transport

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GOODS VEHICLE OPERATOR LICENSING The main purpose of Goods vehicle operating licensing is to, 1. Ensure the safe and proper use of goods vehicles, and 2. Protect the environment around the operating centres.

General undertakings of the operator’s licence require the licence holder to make proper arrangements so that, 3. Vehicles are taxed, insured, display the operator’s licence and MOT plates if required, 4. Consignment notes and work instructions are available to drivers, 5. The rules on drivers hours and Tachographs are observed and proper records are kept, 6. Motor vehicles and trailers are not overloaded, 7. Vehicles will operate within the speed limits, 8. Motor vehicles and trailers, including hired vehicles and trailers are kept fit and serviceable, 9. Drivers report promptly and defect or symptoms of defects that could prevent the safe operation of the vehicle and/or trailer and that any defects are promptly recorded in writing, 10. Records are kept for 15 months of the driver defect reports, all safety inspections, routine maintenance and repairs to vehicles and trailers and these are made available on request.

THE VEHICLE AND OPERATORS SERVICES AGENCY (VOSA) VOSA was formed on 1st April 2003 following the merger of the Vehicle Inspectorate and the Traffic Area Network division of the Department for Transport.

VOSA provides a range of licensing, testing and enforcement services with the aim of improving the roadworthiness standards of vehicles ensuring the compliance of operators and drivers with road traffic legislation, and supporting the independent Traffic Commissioners CENTRAL INFORMATION SERVICE: GOV.UK 1. DRIVING, TRANSPORT AND TRAVEL 2. DRIVERS OF LORRIES, BUSES AND GOODS VEHICLES CATEGORY C DRIVER TRAINING 1. Driver Certificate of Professional Competence (CPC) Exemptions: Examples

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DRIVER TRAINING DIRECTIVE 2003/59/EC To enable drivers to meet the new demands arising from the development of the road transport market, Community rules should be made applicable to all drivers, whether they drive as self-employed or salaried workers, and whether on own account or for hire or reward.

This Directive applies to the initial qualification and periodic training of drivers of certain road vehicles for the carriage of goods and passengers.

THE JOINT APPROVALS UNIT FOR PERIODIC TRAINING (JAUPT) was established in February 2007 to manage, on behalf of the Competent Authorities in the UK, the approval and quality assurance of centres and courses delivering Periodic Training in line with the requirements set out in the European Union (EU) Directive on Initial and Periodic Training.

Only training that is approved by the “Competent Authority” is accepted as Periodic Training. In the UK, there are two competent authorities: in Great Britain the Competent Authority is the Secretary of State for Transport and in Northern Ireland the Department of the Environment is the Competent Authority - the Driving Standards Agency (DSA) acts on behalf of the Competent Authority for Great Britain and the Driver and Vehicle Agency (DVA) acts on behalf of the Competent Authority for Northern Ireland. JAUPT operates under a Service Level Agreement with DSA and DVA DRIVING STANDARDS AGENCY (DSA) DSA’s national standards set out the knowledge, understanding and skills that DSA believes are required to be a safe and responsible driver or rider.

The Safe and Responsible Driving Syllabus sets out an approach to delivering effective learning for drivers. The compulsory basic training (CBT) syllabus and guidance notes set out what should happen on CBT courses for riders of mopeds and motorcycles.

The competence frameworks set out the ‘building blocks’ on which the standards were constructed. Through these frameworks it is possible to identify the original research, statistics, professional opinion and so on which underpin the standards.

THE STANDARDS™ For Drivers of Category C Licence holders All related documents to the standards and training guidance can be accessed through the main link at the contents link. Comments and feedback relating to the Standards should be sent to the DSA via the contact details below.

CHECK YOUR RECORDS OF PERIODIC TRAINING. Click here HOW TO GET IN TOUCH Please get in touch if you have:   

questions about the Standards, syllabuses or competence frameworks ideas about how they could be improved evidence, from research or practice, that will make the standards more robust

You can email national.standards@dsa.gsi.gov.uk. Or call 0115 936 6283 DSA Direct.

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QUALITY ASSURANCE 5 year approval, JAUPT will audit each centre at least once and aim to carry out this audit within the first year of approval. The purpose of the audit is to check for compliance to the centre’s Conditions of Approval and to verify that approved centres have all the necessary management controls, policies, systems and documented procedures in place.

The visit will be arranged by a JAUPT approved auditor at a mutually convenient time which will be confirmed by email. The JAUPT auditors all have the ISO 9001:2008 Lead Auditor qualification and have experience of working in the industry.

Following the audit a copy of the report will be sent electronically to the centre. If the auditor has identified any action points for the centre to address, these will be listed in the report together with the severity and timescales for the corrective action to be submitted to JAUPT. If a centre has a considerable number of action points to address, the JAUPT auditor may recommend a follow up audit. The purpose of the follow up visit is for the auditor and JAUPT to be assured that the centre has addressed, and implemented corrective action for the findings to be closed out.

If a centre has any query relating to any aspect of the audit process please contact JAUPT by email, qa@jaupt.org.uk LICENCE HOLDERS (DRIVERS) It is the driver’s responsibility to 1. know the details of the licence(s) they hold, 2. Know and apply the standards, general maintenance and operational procedures that are relevant to the licence category, 3. Follow the rules and regulations detailed in the Highway Code, 4. Know and make effective use vehicle instruments, systems, equipment and safety controls, and report defective vehicles immediately, 5. Know the weights, dimensions and carrying capacity of the vehicle they drive, 6. Manage working time, driving time and periods of availability effectively, 7. Know the power to weight ratio and the fuel consumption of the vehicle, 8. Know the location and make effective use of the information provided by the vehicle or equipment manufacturer, 9. Maintain safety, security, wellbeing and manage conflict in hostile environments, 10. Complete, vehicle documents and consignment notes as required by clients and customers, 11. Demonstrate effective and efficient compliance with minimum requirements of the training Directive 2003/59/EC Paragraph 10 (See following page) 12. Provide enforcement authorities with proof of licence entitlement and any additional information relating to the vehicle they are operating within their level of responsibility, 13. Inform the Driver and Vehicle Licensing Agency (DVLA) of any changes to personal information, vehicle information or medical condition as required, 14. Report any lost or stolen licence(s) or data immediately to enforcement authorities and DVLA.

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MINIMUM QUALIFICATION ANDTRAINING REQUIREMENTS DIRECTIVE 2003/59/EC The minimum requirements to be met for the initial qualification and the periodic training concern the safety rules to be observed when driving and while the vehicle is stopped.

SECTION 1: List of Subjects The knowledge to be taken into account by Member States when establishing the driver's initial qualification and periodic training must include at least the subjects in this list. Trainee drivers must reach the level of knowledge and practical competence necessary to drive in all safety vehicles of the relevant licence category.

The minimum level of knowledge may not be less than level 2 of the training-level structure provided for in Annex I to Decision 85/368/EEC (1), i.e. the level reached during compulsory education, supplemented by professional training.

1. ADVANCED TRAINING IN RATIONAL DRIVING BASED ON SAFETY REGULATIONS All licences 1.1.

Objective: to know the characteristics of the transmission system in order to make the best possible use of it: Curves relating to torque, power, and specific consumption of an engine, area of optimum use of revolution counter, gearbox-ratio cover diagrams.

1.2.

Objective: to know the technical characteristics and operation of the safety controls in order to control the vehicle, minimise wear and tear and prevent disfunctioning: Specific features of hydraulic vacuum servobrake circuit, limits to the use of brakes and retarder

1.3.

Objective: ability to optimise fuel consumption: Optimisation of fuel consumption by applying know-how as regards points 1.1 and 1.2.

Licences C, C+E, C1, C1+E 1.4.

Objective: ability to load the vehicle with due regard for safety rules and proper vehicle use: forces affecting vehicles in motion, use of gearbox ratios according to vehicle load and road profile, calculation of payload of vehicle or assembly, calculation of total volume, load distribution, consequences of overloading the axle, vehicle stability and centre of gravity, types of packaging and pallets; main categories of goods needing securing, clamping and securing techniques, use of securing straps, checking of securing devices, use of handling equipment, placing and removal of tarpaulins.

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Licences D, D+E, D1, D1+E 1.5.

Objective: ability to ensure passenger comfort and safety: Adjusting longitudinal and sideways movements, road sharing, position on the road, smooth breaking, overhang operation, using specific infrastructures (public areas, dedicated lanes), managing conflicts between safe driving and other roles as a driver, interacting with passengers, peculiarities of certain groups of passengers (disabled persons, children).

1.6.

Objective: ability to load the vehicle with due regard for safety rules and proper vehicle use: Forces affecting vehicles in motion, use of gearbox-ratios according to vehicle load and road profile, calculation of payload of vehicle or assembly, load distribution, consequences of overloading the axle, vehicle stability and centre of gravity.

2. APPLICATION OF REGULATIONS All licences 2.1.

Objective: to know the social environment of road transport and the rules governing it: Maximum working periods specific to the transport industry; principles, application and consequences of Regulations (EEC) No 3820/85 and (EEC) No 3821/85; penalties for failure to use, improper use of and tampering with the Tachograph; knowledge of the social environment of road transport: rights and duties of drivers as regards initial qualification and periodic training.

Licences C, C+E, C1, C1+E 2.2.

Objective: to know the regulations governing the carriage of goods: Transport operating licences, obligations under standard contracts for the carriage of goods, drafting of documents which form the transport contract, international transport permits, obligations under the Convention on the Contract for the International Carriage of Goods by Road, drafting of the international consignment note, crossing borders, freight forwarders, special documents accompanying goods.

Licences D, D+E, D1, D1+E 2.3.

Objective: to know the regulations governing the carriage of passengers: Carriage of specific groups of passengers, safety equipment on board buses, safety belts, vehicle load.

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3. HEALTH, ROAD AND ENVIROMENTAL SAFETY, SERVICE, LOGISTICS All licences 3.1. Objective: to make drivers aware of the risks of the road and of accidents at work: Types of accidents at work in the transport sector, road accident statistics, involvement of lorries/coaches, human, material and financial consequences.

3.2.

Objective: ability to prevent criminality and trafficking in illegal immigrants: General information, implications for drivers, preventive measures, check list, legislation on transport operator liability.

3.3.

Objective: ability to prevent physical risks: Ergonomic principles; movements and postures which pose a risk, physical fitness, handling exercises, personal protection.

3.4.

Objective: awareness of the importance of physical and mental ability: Principles of healthy, balanced eating, effects of alcohol, drugs or any other substance likely to affect behaviour, symptoms, causes, effects of fatigue and stress, fundamental role of the basic work/rest cycle.

3.5.

Objective: ability to assess emergency situations: behaviour in an emergency situation: assessment of the situation, avoiding complications of an accident, summoning assistance, assisting casualties and giving first aid, reaction in the event of fire, evacuation of occupants of a lorry/bus passengers, ensuring the safety of all passengers, reaction in the event of aggression; basic principles for the drafting of an accident report.

3.6.

Objective: ability to adopt behaviour to help enhance the image of the company: behaviour of the driver and company image: importance for the company of the standard of service provided by the driver, the roles of the driver, people with whom the driver will be dealing, vehicle maintenance, work organisation, commercial and financial effects of a dispute.

Licences C, C+E, C1, C1+E 3.7. Objective: to know the economic environment of road haulage and the organisation of the market: Road transport in relation to other modes of transport (competition, shippers), different road transport activities (transport for hire or reward, own account, auxiliary transport activities), organisation of the main types of transport company and auxiliary transport activities, different transport specialisations (road tanker, controlled temperature, etc.), changes in the industry (diversification of services provided, rail-road, subcontracting, etc.).

Licences D, D+E, D1, D1+E 3.8. Objective: to know the economic environment of the carriage of passengers by road and the organisation of the market: carriage of passengers by road in relation to other modes of passenger transport (rail, private car), different activities involving the carriage of passengers by road, crossing borders (international transport), organisation of the main types of companies for the carriage of passengers by road.

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PENALTIES Failure of licence holders to complete periodic training for that fall within the scope of Directive 2003/59/EC will lose their vocational entitlement. This rule applies to bus and coach drivers in September 2013 and Lorry drivers in September 2014.

Contact the Joint Approvals Unit for Periodic Training, an approved training provider or the DVLA if you are unsure of your entitlement and /or the time limits to comply with the training directive.

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FLEXICURITY AND SERVICE DIRECTIVE 2006/123/EC WHAT IS FLEXICRITY? Flexicurity is an integrated strategy for enhancing, at the same time, flexibility and security in the labour market. It attempts to reconcile employers' need for a flexible workforce with workers' need for security – confidence that they will not face long periods of unemployment.

The key elements of Flexicurity and the Service Directive are as follow; 1. Flexible and reliable contractual arrangements 2. Comprehensive lifelong learning strategies 3. Effective active labour market policies 4. Modern social security systems, 5. Quality assured service and guidance.

OUR PROMISE The vocational training information service and systems we provide, training products and compliance tools we produce are designed to work is harmony with Road safety, Driver Qualifications and Training Directives, the five key elements of Flexicurity and the Service Directive to ensure stakeholder, clients and customers receive factual, value for money information and practical solutions to meet their compliance issues and requirements.

If you feel require clarity on any of the points in this document or you are dissatisfied with the information system, products, tools or service we or are associates provide? Then please don’t hesitate to contact me direct by clicking here and I promise to provide you with respond to your question you have raised.

Additional contact details can be found in the Health and Safety Policy Statement.

Failure to exhibit competence with legal requirements would increase the probability of one or more of the following outcomes; 1.

2.

3.

4.

5.

6.

Personal injury or death, Injury or death to other road users, Damage to own property, Damage to others property, Damage to the environment, Committing an illegal act.

Len Gair Research and Design

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IMPLEMENTING TRAINING Our aim is to provide an information, communication systems and training products that link the specific requirements for training, learning and qualifications of the European Qualifications Framework (EQF) for Lifelong Learning as required by Law; 1. Improve safety in the service sector (within the scope of the Service Directive 2006/123/EC) and the Driver Qualifications and Training Directive, 2. Clarify, Employer/employee responsibilities, relationships and contract arrangements 3. Provide quality controlled sources of information and resources to enable you to comply with procedural requirements, relevant to your job and level of responsibility as defined by DRIVING STANDARDS AGENCY (DSA) and 4. Support men, women and children to become independent learners through a structured programme of vocational training and learning to achieve the Key Competencies required in the workplace to improve safety and wellbeing, meet quality requirements and develop sustainable growth.

SPECIFICATIONS FOR QUALIFICATIONS, LEARNING AND TRAINING What the individual needs to know, understand and do (performance requirements). Shall be defined by the; a) Standards applicable to the individuals Job role, and b) The Common Levels Reference Framework for Lifelong learning shall be communicated to the individual via initial training and the “Working Time” performance record which shall be issued to all trainee on induction to programme.

NOTE: A RECORD OF WORKING TIME IS A LEGAL REQUIREMENT. INDIVIDUALS WHO USE THIS PRODUCT SHALL BE RESPONSIBLE TO MANAGE AND MONITOR WORKING TIME, KEEP A RECORD OF CONFORMITY TO PERFORMANCE REQUIREMENTS, JOB STANDARDS, AND INDUSTRY CODES OF CONDUCT WHICH SHALL IDENTIFIED DURING INDUCTION TRAINING. Applicants wishing to enter the training programme must complete Common Knowledge (CK) and Conflict Management (CM) self assessment before licence category training can begin.

Trainers delivering training must hold the relevant licence for the standards they are installing and a relevant recognised training qualification.

Please click on the links in the table below to view the licence performance requirements which are relevant to the level of training sort.

PERSONAL DEVELOPMENT FRAMEWORK Common Conflict Licence Operational Licence Knowledge Management Category Procedures CK CM Motorcycles and Mopeds A/P Practical CK CM Car and Light Van B Practical CK CM Large Goods Vehicle C Practical CK CM Public Service Vehicle D Practical NOTE 1: THIS PRODUCT IS SUPPORTED BY THE DRIVE ATTESTATION COMPLIANCE MANUAL, THE HIGHWAY CODE AND VEHICLE OPERATORS MANUALS. NOTE 2: PRACTICAL ASSESMENTS SHALL INCLUDE OPERATIONAL PROCEDURES AND LEGAL REQUIREMENTS FOR USING VEHICLES SAFELY AND EFFICENTLY IN THE ENVIRONMENT WHERE THE VEHICLE AND DRIVER OPERATE.

Driver Attestation

Date 01/05/2013 Page 19 of 22 Issue 1.0

Knowledge and Understand Resource

KEY COMPETENCIES: SHALL BE ACQUIRED BY; a) Young people at the end of their compulsory education and training, equipping them for adult life, particularly for working life, whilst forming the basis for further learning. b) Adults through their lives, through a process of developing and updating skills.

ACADEMIC TO VOCATIONAL LEARNING CONVERTION TABLE (SECONDARY AND TERTIARY) INTO COMMON ENGLISH AND WELSH QUALIFICATIONS FRAMEWORK COMPARE QUALIFICATIONS FRAMEWORKS WITH OTHER COUNTRIES University Level 8 Level 7

Vocational Training

Doctorate PhD

Masters Degree MA, MSc, MPhil.

Level 6

Level 2

GCSE Grades A-C

L2 Diploma (1st Diploma)

Level 1

GCSE Grades D-G

L1 Diploma (Foundation)

Key Stage 3

E3 Diploma (Foundation)

Entry Level

School 6th Form

FE COLLEGE OUTCOMES

of work or study.

AS

L3 Diploma (National Certificate)

Factual and theoretical knowledge in broad contexts within a field

Level 3

L3 Extended Diploma (National Diploma)

concepts, in a field of work or study.

A2 A-Level

HNC

Knowledge of facts, principles, process and general

Level 4

Level 5

HND Foundation Degree FdA, FdSc

work or study.

University Degree, BA, BSc

Basic factual knowledge of a field of

Level 5

VOCATIONALOUTCOMES

Secondary = Education intended for students who have completed their primary education usually for children aged between eleven and eighteen.

Tertiary = Business or individuals providing SERVICES rather than selling or making products.

NOTE 1: A BASIC FACTUAL KNOWLEDGE OF A FIELD OF WORK OR STUDY OUTCOME AT LEVEL 2 IS REQUIRED FOR ALL TERTIARY PERSONAL AND LICENCE HOLDERS. NOTE 2: SPECIALIST TRAININERS WILL BE MADE AVAILABLE TO PERSONS REQUIRING ADDITIONAL HELP TO MEET THE LEVEL 2 OUTCOME REQUIREMENT.

Driver Attestation

Knowledge and Understand Resource

Date 01/05/2013 Page 20 of 22 Issue 1.0

DEFINITIONS OF KEY COMPETENCIES COMMUNICATION IN FOREIGN LANGUAGES, which involves, in addition to the main skill dimensions of communication in the mother tongue, mediation and intercultural understanding. The level of proficiency depends on several factors as follow; 1.1. Understanding 1.2. Speaking 1.3. Writing LEARNING TO LEARN is related to learning, the ability to pursue and organise one's own learning, either individually or in groups, in accordance with one's own needs, and awareness of methods and opportunities; DIGITAL COMPETENCE involves the confident and critical use of information society technology (IST) and thus basic skills in information and communication technology (ICT); MATHEMATICAL COMPETENCE AND BASIC COMPETENCIES IN SCIENCE AND TECHNOLOGY, Mathematical competence is the ability to develop and apply mathematical thinking in order to solve a range of problems in everyday situations, with the emphasis being placed on process, activity and knowledge. Basic competences in science and technology refer to the mastery, use and application of knowledge and methodologies that explain the natural world. These involve an understanding of the changes caused by human activity and the responsibility of each individual as a citizen; SOCIAL AND CIVIC COMPETENCIES, Social competence refers to personal, interpersonal and intercultural competence and all forms of behaviour that equip individuals to participate in an effective and constructive way in social and working life. It is linked to personal and social well-being. An understanding of codes of conduct and customs in the different environments in which individuals operate is essential. Civic competence, and particularly knowledge of social and political concepts and structures (democracy, justice, equality, citizenship and civil rights), equips individuals to engage in active and democratic participation; COMMUNICATION IN THE MOTHER TOUGUE, which is the ability to express and interpret concepts, thoughts, feelings, facts and opinions in both oral and written form (listening, speaking, reading and writing) and to interact linguistically in an Appropriate and creative way in a full range of societal and cultural contexts.

CULTURAL AWARENESS AND EXPRESSION, which involves appreciation of the importance of the creative expression of ideas, experiences and emotions in a range of media (music, performing arts, literature and the visual arts).

SENCE OF INITATIVE AND ENTREPENURSHIP is the ability to turn ideas into action. It involves creativity, innovation and risk-taking, as well as the ability to plan and manage projects in order to achieve objectives. The individual is aware of the context of his/her work and is able to seize opportunities that arise. It is the foundation for acquiring more specific skills and knowledge needed by those establishing or contributing to social or commercial activity. This should include awareness of ethical values and promote good governance;

Driver Attestation

Knowledge and Understand Resource

Date 01/05/2013 Page 21 of 22 Issue 1.0

PROFESSIONAL DEVELOPMENT OPTIONS FOR C&C+E DRIVERS 1. Complete Initial and periodic vocational training to Level 2 requirements.

2. Complete Initial and periodic vocational training to Level 3 requirements.

3. On completion of Level 3 advance to operational Mentor, 4. On completion of Level 3 advance to operational Trainer, 5. On completion of Level 3 advance to Level 4 Operational manager, 6. On completion of Level 3 advance to Level 4 Teacher 7. On completion of Level 3 advance to Level 4 become an Entrepreneur.

NOTE: ABOVE ARE EXAMPLES OF DEVELOPMENT OPTIONS. ALL ARE DEPENDATANT ON THE INDIVIDUAL BEING ABLE TO PROVE COMPENETCY AND END TESTING WHERE REQUIRED BY AN AUTHORISED BODY BEFORE PROGRESSING TO NEXT LEVEL OF DEVELOPMENT. PERSONAL DEVELOPMENT PROCESS 1. SECURITY CHECK; a) VALID LICENCE, b) PROOF OF ID (PASSPORT, UTILITY BILL, ETC), c) WORK HISTORY/CURRICULUM VITAE (CV) d) REGISTRATION NUMBER ISSUED AND CONFIRMED. 2. WRITTEN STATEMENT OF EMPLOYMENT 3. COMMUNICATE JOB STANDARDS AND OPERATIONAL REQUIREMENTS. 4. SAFETY, COMMON KNOWLEDGE – CONFLICT MANAGEMENT – ROLES AND RESPONSIBILITIES HSG 65.

5. TIME MANAGEMENT AND RECORDING PERFORMANCE. 6. HYGIENE AND WELFARE. 7. WORK RELATED DOCUMENTS (GENERAL AND JOB SPECIFIC).

8. VEHICLE AND EQUIPEMENT CHECKS. 9. LOADS, WEIGHTS AND DIMENTIONS. 10. RECORDS OF CONFORMITY (PROFESSIONAL DEVELOPMENT RECORD) 11. TRAINING AND LEARNING RESOURCES. 12. EXTERNAL AUDITS AND QUALITY CHECKS. 13. REVIEW AND PLAN. 14. SET NEW OBJECTIVES TO PERSONS PERFORMING TERTIARY OR MOBILE WORK ACTIVITIES.

Driver Attestation

Knowledge and Understand Resource

Date 01/05/2013 Page 22 of 22 Issue 1.0

SOCIAL BENEFITS OF PERSONAL DEVELOPMENT Become an independent worker and learner, Set own personal and professional development objectives, Take advantage of social mobility opportunities, Contribute to discussions that may affect your working and social activities, Control own finance and income targets, Achieve recognition as a professional in your work or study though your chosen route of personal development, Plan your personal and professional objectives, Contribute to road safety and monitor environmental savings, Use transferable knowledge, understanding, skills and abilities to access work in the UK and in other EU Member States, Select the right balance between work and lifestyle, Make an informed choice about the need for and the quality and of training you require achieving your objectives.

ECONOMIC BENEFITS RESULTING FROM PERSONAL DEVELOPMENT Time management, controlled costs, Planned objectives, Efficient measurable outcomes, Effective compliance, Embedded resources and Key competency tools, Access to distant and remote learning 24/7 365, Secure system and data control, Quality controlled development, Reduces impact on the environment, Reduces carbon and emissions, Fuel and Energy Savings, Outcomes independently verified, Reduced risk and improved performance.

ASSOCIATED DOCUMENTS Written Statement of Employment POLICIES Health and Safety Policy Training and Awareness Policy Quality Policy Environmental Policy CONTROLS Driver Attestation Compliance Manual STANDARD OPERATING PROCEDURES SOP’s RECORDS AND FORMS Time Management (Application of Regulations)