FAQ

Am arriving on Saturday with the train. When does the first train reach Zermatt? Täsch-Zermatt trains run 24 hours a day from Thursday to Sunday. From 5.55 a.m. to 9.55 p.m., trains run every 20 minutes (at 15, 35 and 55). At night there is one train per hour. Journey time is about 12 minutes. The complete timetable can be consulted here.

I am registered. How do I change races? Due to sanitary measures, we only accept changes between Saturday races (« SKY » and « MOUNTAIN ») or to « VERTICAL », « ACTIVE » and « EXTREME » races (subject to acceptance of the file for the latter). You must send your request by email to support@msochrono.ch specifying the race you are registered for, the race you wish to participate in and your estimated running time for this new race. As specified in the regulations, switching to a shorter race does not entitle you to any financial compensation. On the other hand, switching to a longer race implies payment of the difference between the price paid and the current price of the new race. I would like to pass my slot to another person. How should I proceed? Direct your request by email to support@mso-chrono.ch precising the following details of the new person: - FirstName Name - Birth date - Nationality - Gendre - Full Address - E-Mail - Mobile Number - Expected race finish time - T-Shirt Size - Emergency contact person - Relationship to the person - Mobile phone number of the person The request must come from the person who is already registered. This is possible until Friday, August 14 at midnight. For the « EXTREME », the person must answer the questionnaire and be accepted. The time required to evaluate the file must be taken into account.

I know I will not be able to participate. What should I do? Please inform us by email via cancellation@ultraks.com

Can I make changes to my site registration? This year, no on-site modifications can be made.