Hospitality and Leisure

and

Hospitality

We have delivered projects for many of the leading hotel owners and operators including Henderson Park, EQ Group, Westmont Hospitality, GLH Hotels, Rocco Forte Hotels, Realstar Group, Apollo Capital Partners, and the State Reserve Fund for Oman.

In addition, we have worked with many of the leading brands including InterContinental, Holiday Inn, Holiday Inn Express, Crowne Plaza, Hilton, Double Tree by Hilton, Hampton by Hilton, Marriot, Autograph by Marriott, Fairmont, Hyatt, Four Seasons and The Savoy. This experience and engagement, with leading global hospitality teams, has enabled John Rown and Partners to build an expectional team, that have the knowledge, drive and enthusiasm to add value to your project.

We provide the following services in these sectors:

Project and development management

Cost management

Building surveying

Technical Due Diligence

Health and safety advice

Contract and procurement advice

Team Leaders

Hospitality

Andrew Nycyk

Equity Partner

Andrew is a highly experienced commercial, projects and business leader with a strong desire for best practice, innovation and development of individuals.

Andrew has over 30 years’ experience of complex international projects including senior secondment positions to multinational corporations working within the property, hospitality, retail and data centre sectors specialising in the provision of development management, commercial management, programme management and business operations.

Paul Sherwood Equity Partner

Paul joined in 1999 and has excellent experience across sectors specializing in hospitality. Prior to joining he lived in Dubai working on the Burj Al Arab Hotel development.

Paul understands demanding client requirements, and the commercial pressures they face, with first hand experience working seconded to InterContinental Hotels Group. Here he was the lead commercial manager for the UK estate controlling and reporting a multi hotel project budget of £100m p.a. He also worked with the team to develop capital control systems and procedures.

John Rowan and Partners is a people business, we live our values every day. We are “people thinking about people”.

Teik Khor

Associate Partner

Teik joined in 2014 and has a strong track record in hospitality, sport/leisure and high-end residential sectors. Teik has extensive experience with providing cost management services to his client’s including organising value engineering workshops.

Kim Reid

Associate Partner

Kim has successfully managed phased project refurbishments to Browns Hotel for Rocco Forte and has been working on value for money, cost reports and estimation for a range of UK clients including high end residential, commercial and public sector works.

John Kettle

Senior Project Director

John is a highly experienced Project Director with notable previous roles as Senior Vice President at Dubai Holdings, Design and Development Director at Compass PLC and Partner at MDA.

We’re delighted with the transformation that John Rowan and Partners have helped to deliver.

They have been a pleasure to work with, and delivered to a very demanding programme to hand the space back to us in time for a key client event. The Monarch Suite retains its ability to host impressive events featuring large-scale centrepieces, but now also has the flexibility to host up to six separate events simultaneously when required. This has all been achieved with minimal disruption to the running of the hotel and executed with the greatest respect for Hilton’s brand and service values.

Remco Norden General Manager Hilton London Metropole

KEY PROJECTS

HILTON LONDON METROPOLE, LONDON

1,059

Successful renovation of the new event space and ballroom

Our John Rowan and Partners hospitality team has completed the renovation of the new Vista@23 event space at the Hilton London Metropole.

Benefitting from panoramic views across central London, the new space provides a stunning location for both private and business events. Working closely with the events team and supply chain, John Rowan and Partners oversaw the delivery of the beautifully designed space, which can be used for meetings, conferences and is perfect for networking groups.

In addition, the team has updated and reconfigured the 16,000-sqft Monarch Suite ballroom and conferencing facility. A major requirement of the renovation was to install new air walls, allowing this vast entertainment space to be divided into as many as six separate rooms.

To achieve this, John Rowan and Partners not only incorporated what was previously back-of-house space into the main arena to increase the overall front of house space, but also converted what had been service corridors into public areas allowing individual access to the six possible rooms.

The overall renovation makes the Monarch Suite a truly multifunctional conference space in the heart of central London, featuring state-of-the-art events technology. It can be configured to accommodate anything from a theatre experience with a large stage set, to a more intimate reception drinks event.

Client: Hilton

Sector: Hotels

Services: Project management

Quantity surveyor

Key Successes:

Successfully updated and reconfigured the Monarch Suite

Delivered to a very demanding programme

Achieved with minimal disruption to the running of the hotel

FOUR SEASONS HOTEL, BUDAPEST

£3m+

179 Bedrooms

5 Star Hotel

Minimising disruption while delivering a first class service

A unique art nouveau landmark, the Four Seasons Hotel Gresham Palace Budapest is located at the end of the renowned Chain Bridge, with panoramic vistas of the Danube and the hills of Buda.

John Rowan and Partners were appointed to reconfigure the hotel while maintaining its historical elegance with ultra-modern comforts. The works included the reconfiguration of ground floor areas to provide a new restaurant with a bar area, new restrooms and kitchen, together with renovation of the existing space to provide a new function area.

Pre-contract our role involved preparation of feasibility estimates, cost planning, and the management of the tender process through to appointment of the main contractor. Post contract we administered the contract and managed the programme and budget to deliver the award winning design for the grand opening date, while hitting ROI targets. We worked with a Budapest based architect to ensure the local heritage board were satisfied with changes to the external façade and the external terraces, and with a California based interior designer to embrace the Four Seasons brand standards.

Key to success of the project was minimising disruption and revenue displacement to the busy hotel, while delivering a first class product.

Client:

State General Reserve Fund

Sector: Hotels

Services: Project management

Quantity surveying

Awards:

2016 European Hotel Design Awards –Best Restaurant Design (EDG Design)

2015 Hungarian Gastro Design Awards – Brasserie & Bar, 1st prize for both Interior

2015 Hungarian Gastro Design Awards – Brasserie & Bar, 1st prize Menu Design

RENAISSANCE LE PARC, PARIS

Project Value 122 Guest Rooms

£8M+

5 Star Boutique Hotel

Successful refurbishment of a 5 star boutique hotel

We delivered a refurbished 5 star boutique hotel consisting of 122 guest rooms, including 22 suites, public areas, introduction of a new bar, disability rooms and the development and design of the outside courtyard terrace area.

The Westmont Hotels Group owned property. almost a century-old, set in the heart of Paris was fully closed during the refurbishment and construction stages to allow the detailed development programme to be delivered and any negotiations with local authorities, architects, designers and contractors to be managed within the closed period. The project was delivered with great quality all round.

Costs were managed using our Purchase Order Manager that was integrated into the FF&E supply chain.

Client:

Westmont Hotels Group

Sector: Hotels Services:

Project management

Cost management

Information communication technology

HOLIDAY INN, MUNICH

£30m Project Value 90% M&E Replacement

2

Months Ahead of Schedule

Full refurbishment delivered on time and within budget

The hotel was in need of a major overall as it had seen minimal investment during its 35 year life.

The original planned refurbishment costs of £35-40m were not financially viable for the client but as we were involved at a strategic level we made a case at board level and suggested a model at £30m. It received approval and consisted of:

Full refurbishment of guest bedrooms, bathrooms and corridors

The addition of 9 guest bedrooms

Installation of a new sprinkler system

Soft refurbishment of the lobby, reception and bar

Rebranding to Holiday Inn

Removal of asbestos throughout

Replacement of the heating, cooling and hot water generation plant

To overcome the replacing of 90% of the M&E systems and 100% of all guest areas, we decided to operate the project on a block by block basis.

The project was delivered on budget and 2 months ahead of schedule.

Client:

InterContinental Hotels Group

Sector: Hotels Services: Project management Contract and procurement Cost management

THE LOWRY HOTEL, MANCHESTER

£5m+ Project Value 165 Bedrooms

5 Star Hotel

Renovation of the first 5 star hotel in Manchester

The Lowry Hotel was the first five star hotel in Manchester and one of only 20 hotels in the UK to be part of Leading Hotels of The World. The hotel offers 165 bedrooms including six suites and the Charles Forte Presidential Suite. This is complemented by restaurant, conference, meeting, functions and spa facilities.

John Rowan and Partners were appointed to undertake a full Technical Due Diligence survey and report on both the building fabric and mechanical & electrical services prior to our client, Westmont Hospitality’s, successful purchase of the property.

Following this, we were appointed as project / cost managers and principal designers for the renovation of the landmark 5 star hotel. All guest rooms were renovated, providing fresh new designs and decorations. The Riverside Suites were also renovated, to create themed suites, working with Manchester born artist Alan Rankle. While the Spa was reconfigured and transformed to incorporate specialist QMS treatment rooms.

All works were completed working closely with the hotel operations team, to minimise revenue impact and ensure the guest’s 5 star experience was maintained.

Client:

Westmont Hospitality Group

Sector: Hotels

Services: Project management Building surveying Quantity surveying Health and safety

Key Successes:

All works were completed working closely with the hotel operations team.

Ensured the guest’s 5 star experience was maintained

Transformation and reconfiguration of the spa

HOLIDAY INN UK MANAGED PORTFOLIO

Nationwide bedroom refurbishment to the full UK portfolio

We provided full project management and cost management services, feasibility estimates, preparation of capital commitments papers, benchmark tendering, logistical and financial control on this nationwide bedroom refurbishment projects to Holiday Inn (UK) Managed Portfolio.

The projects were delivered by a main building contractor, together with multiple specialist direct suppliers for Furniture, Fittings & Equipment (FF&E) items.

Rooms were refurbished to a developed specification, providing a low cost high impact solution that included full decoration, new carpets, curtains, soft furnishings, chairs and lighting. Decoration works were procured via a measured term contract while FFE was ordered direct via centrally negotiated agreements.

In addition, the Executive Rooms were refurbished and repositioned by providing a variety of furniture, fixtures and fittings to enhance guest experience. This included desk chairs, tub chairs, safes, bed throws and lighting.

Careful programming with multiple hotel management teams, suppliers and installers was essential to minimise impact to the operations team and provide a coordinated uplift to room product.

Our Information System team developed a bespoke purchase ordering system to allow robust tracking of stock, deliveries and financial commitments throughout the list of a project. Clients can access on-line to obtain live status reports and approve capital commitments.

Our value management yielded savings for the client of up to 40% on some cost elements.

Client:

Holiday Inn

Sector: Hotels Services: Project management

Quantity surveyor

Information systems

BROWNS HOTEL, LONDON

Star Hotel 1837

5

Year opened

180+ Year Old Building

Combining heritage features with modern building technology

Rocco Forte’s famous 5 star Brown’s Hotel in Mayfair is one of London’s most established hotels and home to the Kipling suite.

Appointed the roles of Project Manager, Quantity Surveyor and Principal Designer, the John Rowan and Partners team combined heritage features with modern building technology, all whilst maintaining daily hotel business and minimising disruption for guests. Famous for mixing its sophisticated Victorian origins with a contemporary feel, the renovation project builds on Brown’s 180 years of luxury, refined elegance and sophistication.

The luxurious refurbishment was meticulous in its detail as we sourced a bespoke glass bar for the project. Our commercial team successfully managed the complete renovation of the bar, restaurant, restaurant entrance and kitchen in a very short period of time.

The restaurant space is now home to Beck at Browns, where Michelin starred chef Heinz Beck created a healthy menu featuring the highest quality produce. This destination restaurant can now be accessed directly from the new Albemarle street entrance.

The complete refurbishment to the bar, named after the British photographer Terence Donovan, involved a new structural opening, to create an open plan space, a huge bespoke translucent glass bar and full bar fitout.

Client:

Rocco Forte Hotels Group

Sector: Hotels Services: Project management Quantity surveyor Health and safety

Key Successes:

Successfully delivered the project within the agreed budgets

Developed relationships to work on further projects

Combined heritage features with modern building technology

THE SAVOY HOTEL, LONDON

£220M+

Value

Rooms and Suites

Grade II Hotel

Closed for the first time to undergo a complete restoration

The world famous Savoy, a five star Grade II* listed hotel and one of the most celebrated of London landmarks.

The Savoy officially closed for the first time in its 118-year history, in order to begin a complete restoration of the entire building. The works involved major structural alterations and complete replacement of all mechanical and electrical services. In addition, the entire building envelope required extensive repair and restoration.

Seconded to the Fairmont Hotels & Resorts Design and Construction Office, John Rowan and Partners provided project management, cost management – including overall project cost reporting, co-ordination of FF&E design, and FF&E logistics/installation management. From selection and appointment of the consultant team, preparation of feasibility estimates and management of model room construction through to installation of the final accessories and artwork.

The Savoy reopened, marked by the arrival in The Savoy’s own RollsRoyce Phantom of the first guest to check in to the hotel, the actor, writer, and broadcaster Stephen Fry.

Client:

Fairmont Hotels and Resorts

Sector: Hotels Services:

Project management

Quantity surveyor

Key Successes:

Complete restoration of the entire building

Selected and appointed the consultant team

Carried out installation of the final accessories and artwork

FAIRMONT ST ANDREWS, SCOTLAND

Project Value 192 Guest Rooms

£15m+

5 Star Hotel

Extensive refurbishment at the five star luxury hotel

The 520 acre five star Fairmont St Andrews resort encapsulates luxury, elegance and truly breathtaking surroundings at the ‘Home of Golf’.

John Rowan and Partners delivered model rooms and subsequent refurbishment of 192 guest rooms, 16 suites, circulation areas, reception, lounge bar, fine dining restaurant, conference and banqueting areas and the development of a new leisure bar and spa to the 5-star hotel in Scotland.

The hotel remained trading throughout the construction period requiring careful site management and detailed programming. Costs were controlled using our Purchase Order Manager that is fully integrated into the FF&E supply chain to provide live accurate management reports.

Client:

Fairmont Hotels and Resorts

Sector: Hotels

Services: Project management Quantity surveyor

Information technology and communications

Health and safety

Given the day to day challenges faced on managing complex supply chains, we used John Rowan and Partners’ Purchase Order Manager. We are very pleased with how it performs and testament to the system is the success of the FF&E procurement at St. Andrews Bay Hotel. It was key to the achievement of the recent extensive refurbishment programme

Rod Carnan Property Director

HAMPTON BY HILTON, BIRMINGHAM

Multi-Storey Car Park

Appointed on a modular new build 200 guestroom hotel

John Rowan and Partners have been appointed as project managers, quantity surveyors and principal designers on the new 200 guestroom Hampton by Hilton hotel and multi-storey car park for 475 spaces.

This exciting modular/volumetric construction project is located within the National Exhibition Centre in Birmingham and adjacent to the Hilton Birmingham Metropole. Our hospitality team are managing the planning application process, obtaining quotes and managing the design team.

The Hampton by Hilton will offer high quality accommodation, a Fitness room and lounge and dining facilities laid out around a central Hub area.

Client: Henderson Park

Sector: Hotels

Services: Project Management Quantity Surveyor Principal Designer

ST PANCRAS INTERNATIONAL STATION

£800m+ Project Value 65 Retail Outlets

GRADE I

Listed Building

Appointed as multi-disciplinary consultants to deliver 65 retail outlets

St Pancras International station in London, home to Eurostar and an exciting collection of shops, restaurants and bars, including Europe’s longest Champagne bar. The Station is a Grade I listed building and is one of the wonders of Victorian engineering and one of the most elegant stations in the World.

We were appointed as multi-disciplinary consultants to deliver 65 retail outlets and ensured compliance with requirements including obtaining necessary consents in relation to the strict English Heritage guidelines, Building Listing, Building Control approvals, fire risk assessments and the Disability Discrimination Act (DDA).

Given the time constraints and challenges involved with multiple stakeholders with varying objectives and working in a live operational site environment, much of the fit-out work was undertaken on shared access sites adding another layer of complexity that required flexible, competent management.

Since the station has become operational, the delivered retail element has been an overwhelming success in terms of its enhancement of the station experience and its vibrancy as a whole, with the tenants’ retail return on investment significantly over the original budgetary estimates.

Client: London & Continental Railways

Sector: Retail Services: Project management Building surveying Health and safety

Safety Compliance > Design, risk management

Safety Compliance

Under the new CDM Regulations 2015, construction clients hold a considerable amount of responsibility for health and safety. We make sure you are aware of your duties at every stage of construction and can discharge them as easily and efficiently as possible.

On individual projects we can act as your principal designers – many main contractors and architects are unqualified or unwilling to take on this role. Our Safety Compliance Procedures and Guidance Manual and Checklists ensure you are aware of your duties at every stage and can discharge them easily and efficiently. We emphasise that reams of paperwork and red tape are neither necessary or desirable, and work to design-out risks before they can become a problem.

For your organisation as a whole we can devise health and safety policies, from asbestos to lone working. We can also conduct health and safety audits on your sites to demonstrate your due diligence in checking that suppliers are adhering to the CDM Regulations.

Our safety compliance services include:

Principal designer

CDM client advisor

Health and safety site inspections

Health and safety audits / gap analysis

Legislation compliance practical advice

Health and safety policy advice and development

Electronic document management

Asbestos compliance expertise

Electrical complicance / CoW

Recent Projects

NW Bicester Eco Town

South Kilburn

Green Man Lane

Asbestos Management

We are seeing a rise in HSE prosecutions of landlords, and also claims from residents, from failure to identify asbestos in construction works. We want to ensure our clients are protected and their risks reduced.

Our role is to support our clients in discharging their duties under the various UK and EU legislation, in particular the Control of Asbestos Regulations 2012 and the Construction (Design and Management) Regulations 2015.

Specific elements of our role includes:

ƒ

Formally monitor the performance of the appointed asbestos team

ƒ Collation and distribution of a monthly report based on agreed KPI’s and other important factors

ƒ Assisting with ongoing formal competency assessments of prospective asbestos consultants and contractors

ƒ Review and implement existing asbestos policies and asbestos management plans

ƒ Reviewing management actions following periodic inspections, changes in regulations and / or current good practice and industry knowledge

ƒ Assess all existing asbestos information and prepare detailed asbestos scopes and specifications in relation to proposed activities

ƒ Deal with all contractor interfaces in relation to asbestos remedial activities

ƒ Act as a reference point to deal with all asbestos related enquiries

ƒ

Attend where necessary all meetings to assess what is required to deliver the service

ƒ

Collate and review asbestos data across client’s property portfolio, overseeing, reviewing and implementing a pro-active management plan including prioritised actions for removal, encapsulation and re-inspection, as determined by risk

ƒ

Assisting the asbestos team in management of the re-inspection process

ƒ

Reviewing and oversee all significant asbestos remedial projects

ƒ

Review asbestos contractor’s front end and post documentation for significant asbestos removal works

ƒ

Attend site where necessary to investigate and manage any asbestos related incidents or complaints (if applicable)

John Rowan and Partners is one of the leading top 50 quantity surveying firms in the UK. We control and manage cost at all stages of a project from initial feasibility to final accounts.

Our cost managers work with private and public sector clients to optimise their investments. We strive for the best approach, supporting our clients’ aspirations in quality, value and sustainability, throughout a development’s lifecycle.

Quantity surveying is our roots – in 1982 John Rowan and Partners began life as a quantity surveying firm – and from that we have grown to offer a range of cost services:

Cost management

Cost planning

Quality and cost auditing

Feasibility studies

Capital and taxation planning

Insurance reinstatement costs

Contract and procurement advice

Risk management

Value management

Strategic cost advice

Joint venture supervisor

Our philosophy is to truly be your ‘agents’ –representing your interests, your aims, and your priorities to the rest of the project team. As well as the key areas of programme, quality and cost, we manage stakeholder expectations and relationships.

As employer’s agents, we tailor our service to the employer’s requirements you’ve set out, and have even drafted these requirements for our clients. All our employer’s agents are experienced and qualified in both project management and cost management, allowing them to perform any combination of duties on your behalf.

We offer many other services to those listed above from

Contract and procurement advice

Information systems

Sustainability advice

Strategic asset management

We constantly strive to succeed and provide innovative solutions for our projects, delivering an effective professional service for our clients.

We are experts in joint venture projects and have been working on them since 2008, helping our partners deliver approximately 1,500 new homes in London. Our specialist team will help you get it right.

As Joint Venture Supervisors, we play a huge role in helping partners achieve more and deliver projects beyond their own capacity whilst sharing risk and reward. Our specialists have extensive experience with delivering large scale developments whilst expertly managing the interests of all joint venture parties.

can facilitate open conversations around your individual objectives at the start and bear these differences in mind when undertaking the initial project management as well as helping to shape the agreed roles and responsibilities.

any successful partnership

honesty and clear communication is vital.

We are a truly multi-skilled business with expertise in all sectors of the property and construction industry, working in both the public and private sector.

Our Services

Project management

John Rowan and Partners’ philosophy for successful project management is simple; it’s about minimum risk with maximum value. It is critical that any project runs smoothly.

Many different services fall into project management from the preparation of each individual case and the development of frameworks to straightforward procurement, design, delivery of construction and general operations. All services are very different and require a certain skill set to be successful.

Our project management services include:

ƒ Planning management

ƒ Employer’s agent

ƒ Supply chain management

ƒ Defects management

ƒ Programme management

ƒ KPI management

Building surveying

Site inspector

There is no substitute for experience when it comes to assessing the quality of construction works. Each of our site inspectors have a broad range of practical experience in the industry and can spot substandard works.

Site inspectors do more than check that quality is up to scratch. They’re your eyes and ears on site and will help you, and any consultant partners, identify and manage risks. If a contractor is having cash flow problems the monitor will notice a lack of material deliveries, inadequate resourcing or disgruntled supply chain partners. If works are overrunning, the monitor will flag it immediately. You’ll be able to put mitigating actions in place to ensure you only pay what’s fair and agreed, and the resulting works are of the right quality for you and/or your customers.

Our project monitoring services include:

ƒ Site inspectors

ƒ Bank / fund monitors

Our building surveying team is a ‘one stop shop’. From technical due diligence, dilapidation advice and party wall advice to intrusive fire risk assessments, this specialist team deliver for, and protect our clients’ assets.

Whether clients want advice on legal matters (or an expert witness), building repairs or comprehensive surveying expertise on multi-site projects, insurance reinstatement assessments or capital allowance guidance, we can help.

As well as being one of our primary business activities, building surveying is one of the core components of our project management capabilities. We work with our clients to devise progressive delivery solutions focused on best-value.

In response to client demands we formed The Building Forensic Partnership, a strategic alliance to deal with the rise of latent defects seen over the past few years.

ABOUT OUR COMPANY

To be a happy, thriving business, world class at valuing and engaging people in a fun and energetic environment, delivering the highest standards for our clients. Our Core Purpose

Our Core Services

PROJECT MANAGEMENT

QUANTITY SURVEYING

BUILDING SURVEYING

SITE INSPECTOR

SAFETY COMPLIANCE

STRATEGIC ASSET MANAGEMENT

BANK MONITORING HIDDEN HOMES

JOINT VENTURE SUPERVISOR

Since formation in January 1982, we have enjoyed excellent growth in the retail, leisure and residential sectors and became a Limited Liability Partnership on 18 April 2002.

Privately owned and financially stable, the business is owned by eight Equity Partners with no planned financial or structural changes and with no shareholders to satisfy. Our focus is 100% on our clients and helping them to achieve their objectives.

Our people are incredibly important to us and today we employ close to 100 people working in both the public and private sectors.

We are an award-winning, multi-disciplinary property and construction consultancy

We are “people thinking about people”

John Rowan and Partners is a people business, we live our values every day, we are “people thinking about people”. Our goal is to ensure that our people are supported, trained, engaged and rewarded so that they love working for us and the clients with whom we choose to work. We have a very low staff turnover due to our high levels of training and our desire to retain the knowledge, skills and experience that have proved so successful over the past 37 years.

Our expertise from working across sectors and delivering a range of services means we can draw on a variety of experience from our professionally qualified and experienced people, from different disciplines.

Company Facts

Our Values

Having fun working hard, working hard at having fun

We innovate

We take pride

We care about people

Be all you can We are Family