Eagleye IT Support Packages Platinum IT Support
Gold IT Support
Silver IT Support
Bronze IT Support
Home Support
Reduction in Engineer Call Out Charges
100%
75%
50%
25%
20%
Reduction on Workshop Repairs (labour only) 3 Telephone Support Business Working Hours Monday - Friday 4 Remote Support Business Working Hours Monday - Friday We will effectively be your ‘mobile’ ICT department 5 Environmental Monitoring add on available (Temperature, Humidity & Power) 6 System and Business Reviews
50%
30%
15%
15%
30%
Unlimited
Unlimited
Unlimited
Limited
Limited
Unlimited
Unlimited
Unlimited
Extra -25%
Limited
Package per household (max 5 devices)
Eagleye 24/7 Network Monitoring 1
Out of Hours Mobile / Email Support
2
Quarterly On-Site Engineer Visits
250Gb Workstation Cloud Backup Yearly Audits 7
Web Support / Advice (domains)
Domain / IP Blacklist Removal 8
Discounted Managed Hosting / Email
Proactive Broadband Monitoring 9
Alert system for your Website