EAGLEYE 24/7 Remote Monitoring gives you the complete reassurance that your infrastructure is being constantly monitored 24 hours a day, 7 days a week. In most cases we will know of any issues before you do and will be able to address these problems, potentially before they develop into a more costly issue. In any case you have the peace of mind that you are not going to arrive into work one day to find that your server has failed and your workforce cannot operate the business! Our engineers are on hand to deal with any issue that is identified by our EAGLEYE 24/7 Remote Monitoring Agent.
Product Features •
Single Dashboard View - with alerting via email, SMS, customer portal or wall chart
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Client Reporting - automatic daily, weekly or monthly reports
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Manage and monitor Servers, Networks and Workstations
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Proactive Maintenance - Automated Tasks - pre-defined / user-defined
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Remote Support - direct from the Dashboard
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Asset Tracking & Reporting - Collect information on hardware and software, export reports
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Patch Management - Easy integration with Microsoft WSUS
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Integration - Quick and easy integration with PSA, help desk, ticketing and other systems
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Server Monitoring Easily and effectively monitor and manage the health of one of the most critical business systems – the Server. EAGLEYE 24/7 Remote Management Server Monitoring helps you avoid the risks of expensive remedial action and damage through proactive monitoring of server security, hardware and disk, performance, applications and bespoke software. Network Monitoring EAGLEYE 24/7 Remote Management provides a comprehensive range of Network Monitoring and Performance Management Solutions to help you manage network performance more effectively with SNMP monitoring, network device connectivity checks, TCP service monitoring and network security. Website Monitoring EAGLEYE 24/7 Remote Management Website Monitoring tools provide an easy-to-use and effective way of delivering maximum uptime, an invaluable low-cost solution for any business. Workstation Monitoring EAGLEYE 24/7 Remote Management’s Workstation Monitoring you can spot periodic workstation problems and fix them fast, ensuring optimum availability for all users and keeping business ticking along smoothly. Patch Management EAGLEYE 24/7 Remote Management’s Patch Management tools streamline automation and management of Microsoft software updates/patches - it' s easy to set-up and very affordable! Reporting EAGLEYE 24/7 Remote Management Reporting Tools produce professional, graphical reports that you can use to spot trends in system performance and demonstrate the need for upgrades or replacements.
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Integration with a range of PSA, Help Desk, Ticketing and Other Systems EAGLEYE 24/7 Remote Management Integration allows you to quickly and easily integrate your Professional Services Automation (PSA) tools, help desk, ticketing and other systems with EAGLEYE 24/7 Remote Management. Remote Access EAGLEYE 24/7 Remote Management offers easy Remote Support Solutions for servers and workstations. Easily accessed through your online Dashboard, you can start solving issues on servers and workstations as soon as they arise without having to leave your desk. Alerting and Viewing EAGLEYE 24/7 Remote Management Alerting and Viewing options help you stay on top of the networks you manage round the clock, in a way that suits you best. Get alerted to issues with Instant Email and SMS Alerts the moment EAGLEYE 24/7 Remote Management detects a problem, and view the status of all your clients on the online Dashboard on your PC, a mobile phone with the MiniDashTM view or on a large screen in your office with the Wall Chart. Asset Tracking With EAGLEYE 24/7 Remote Management’s IT Asset Tracking you can have automatic scans of your networks. Fully integrated with your EAGLEYE 24/7 Remote Management Dashboard, we will be able to view detailed information about your software and hardware assets from one single interface We can Use EAGLEYE 24/7 Remote Management Asset and Inventory Tracking to:
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View configuration information
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Prepare comprehensive inventory tracking reports and tracking asset changes
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Track software license compliance
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Audit software and hardware changes and confirm expected state is actual state.
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Cut Costs with Easier Administration •
Access detailed hardware and software information on your Dashboard anytime, anywhere, down to serial numbers, software versions, processor type, memory, and more.
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Cut administration effort with your own custom fields for asset number, installation date, warranty date, care pack details or other information you need.
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Cut costs by spotting banned software Your scheduled scan will spot when someone has installed it – so you can take action before it causes problems.
Cut time and hassle spent on manual Asset Tracking. In just 10 minutes we can run EAGLEYE 24/7 Remote Management’s Asset Tracking software on your network. It costs pence per day and it’s risk-free - easy!
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