Services

REPXPERT 3.0 LAUNCHED

Schaeffler is taking its successful garage portal to the next level

Five years ago, the current version of Schaeffler’s garage portal REPXPERT was successfully launched. Since then, REPXPERT has developed into a strong brand in the automotive aftermarket and bundles all garage-oriented services at Schaeffler. Currently, around 200,000 users from 36 country portals in 16 languages access REPXPERT. To structure the amount of information more clearly and make the website frontend more userfriendly, Schaeffler has relaunched its garage portal and raised it to a new level. With the new version, REPXPERT 3.0, Schaeffler says it makes everyday work easier for garages. It reports the next-generation garage portal is intuitive to use, guides users quickly to the topics they are looking for and offers more technical content than ever before – already on the homepage. Extensive technical information and repair data, an overview of training courses, news and events are available to every website visitor with the personalised dashboard. Registered users have even more functions on hand: they can access the complete aftermarket parts catalog with all manufacturer data and see their latest activities, such as recently selected products or vehicles. The personalised entry with an individual dashboard shows all relevant areas immediately while the revised navigation menu and the new global search function within catalog and technical information quickly leads to the desired REPXPERT content. Garages access have access to the bonus program, the complete range of repair data including vehicle-specific repair and maintenance information (RMI) from TecAlliance and can register for training courses. “Through close exchange with garages worldwide, we have received very good suggestions,” Head of Schaeffler REPXPERT Garage Services, Sven Olev Müller, said. “Many of these we were able to implement with version 3.0 to offer our users an even better experience and, above all, more technical information.”

HAYNESPRO

The latest in automotive electronic system diagnostics

HaynesPro says its electronic data has been an important aid to workshops for over 25 years and with electrical systems and advanced technologies becoming an ever more significant feature in modern cars, it has become essential. At its heart sits HaynesPro’s exclusive Vehicle Electronics Smart Assistant (VESA). HaynesPro says VESA is an innovative electronics diagnostics application which is unrivalled in the aftermarket arena. It is based on vehicle CAN-Bus data and helps mechanics diagnose faults and component errors. It takes an OEM’s often bewildering and unfamiliar wiring schematic, converts it to a clearer, more readable format and then zooms in on the component and wiring under investigation. This feature within HaynesPro covers circuit diagrams, component locations, fuses and fault codes. Each of these data sets can be viewed individually and in isolation. However, the real value of the VESA is that the data is fully linked, combining this with the SmartPack information that gives the user fully integrated guided diagnostics reducing the number of unbillable hours. HaynesPro is packed with essential information, typified by a clear fuse location and identification feature. Fuse boxes may be installed in various locations on a vehicle, making them more difficult to find. Using the data in Fuses and Relays section minimises the time spent on searching. Fuse locations are also accessible directly from the wiring diagram. Component information covers technical details about the selected component. It covers a functional description and, if relevant, includes generic scope images. Disconnecting and reconnecting a battery used to Schaeffler explains the integrated parts catalog continues to offer the entire product range of all aftermarket manufacturers for free and now allows for easier access to the extensive repair and maintenance information (RMI). New is the fact that Schaeffler product data is now getting updated daily. In the newly designed training area, numerous REPXPERT training courses provide interested garages with extensive theoretical and practical knowledge: classroom training courses, online training courses and e-learning courses can either be accessed directly or booked via an integrated calendar with online registration. On top of that, REPXPERT 3.0 offers more indepth technical information that is continuously expanded, such as installation videos, step-bystep instructions, garage tips and help with typical fitting errors. For more information, go to www.schaeffler.com

be a straightforward task. In modern vehicles, the procedure is more complicated. After battery reconnection, it is essential that the required reset procedures are completed to prevent errors in systems such as parking assistance or power windows, and the return of an unhappy customer. For tips and guides to making the most of HaynesPro WorkshopData subscription, HaynesPro invites you to visit its YouTube channel. For more information, visit www.haynespro.com.au