T HE EN T R EP R ENEU R S N E T WO R K
CASE STUDY Improving Management Capability in India While you don’t have to look far for examples of bad managers on TV such as David Brent, Basil Fawlty, and Jack Donaghy, they’re typically bad in hard-tomeasure ways (for good reason, easily measurable badness doesn’t make for entertaining TV). A better way of understanding the idea that management is a form of technology on par with IT systems or mechanised looms is by looking at firms that lack the structured management practices we take for granted.
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