TEST BANK for Medical Assisting Administrative & Clinical Competencies 9th Edition by Michelle Blesi

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01 The Medical Assistant, Health Care Team, and Medical Environment 1. Medical assisting is probably not for you if you: a have an interest in health and medicine . b. are good at multi-tasking c. do not like variety in your job d. are interested in a career in an expanding field ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB1.2 - Describe the roll of the medical assistant ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities of the medical assistant DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM 2. Which category of skills include those that keep medical assistants practicing within their scope of practice? a. communication b. legal and ethical concepts c. instruction d. operational functions ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 1-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIV KB1.1 - Spell and define, using the glossary, all the Words to Know in this chapter ES: KB1.2 - Describe the roll of the medical assistant ACCREDITING STAN ABHES: MA.A.1.1.d - List the general responsibilities of the medical assistant DARDS: DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM 3. Which of these is an example of an administrative skill? a. collecting specimens b. performing vital signs c. administering medications d. medical record preparation ANSWER: d POINTS: 1 DIFFICULTY: easy Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB1.2 - Describe the roll of the medical assistant KB1.3 - List the general responsibilities and skills of the medical assistant ACCREDITING ST ABHES: MA.A.1.1.d - List the general responsibilities of the medical assistant ANDARDS: DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM

4. Which of these is an example of a clinical skill? a performing patient screenings . b. performing bookkeeping and collection procedures c. scheduling appointments d. preparing submittal (“clean”) insurance forms ANSWER: a POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB1.2 - Describe the roll of the medical assistant KB1.3 - List the general responsibilities and skills of the medical assistant ACCREDITING ST ABHES: MA.A.1.1.d - List the general responsibilities of the medical assistant ANDARDS: DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM

5. The majority of medical assistants work in which type of environment? a. surgical b. insurance company c. ambulatory care d. laboratory ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIV KB1.11 - Identify the various types of medical centers ES: KB1.3 - List the general responsibilities and skills of the medical assistant Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment ACCREDITING STAND ABHES: MA.A.1.1.d - List the general responsibilities of the medical assistant ARDS: DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM 6. The expenses involved in running a business have made which of the following rare today? a. solo practices b. partnerships c. multi-provider clinics d. hospitals ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB1.11 - Identify the various types of medical centers DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM 7. Urgent care centers: a originated about 10 years ago . b. are usually open only on weekends c. typically require patients to make an appointment d. take care of patients with acute illness or injury ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB1.11 - Identify the various types of medical centers ACCREDITING STANDARDS: ABHES: MA.A.1.1.a - Describe the current employment outlook for the medical assistant DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM 8. The Patient-Centered Medical Home (PCMH) is a team-based model of care led by: a a surgeon . b. the patient c. a personal provider Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment d. a health insurance company representative ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB1.12 - Describe alternatives to the traditional medical model KB1.7 - Partner with health care teams to attain optimal patient health outcomes ACCREDITING ST ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health outcomes ANDARDS: CAAHEP: VIII.C - Define a patient-centered medical home (PCMH) DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 11/29/2020 11:47 PM

9. According to the U.S. Department of Labor, for the period 2018 to 2028, the employment of medical assistants is expected to ______ . a. grow 118 percent b. grow 23 percent c. remain about the same d. shrink 17 percent ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB1.9 - Describe the current employment outlook for the medical assistant ACCREDITING STANDARDS: ABHES: MA.A.1.1.a - Describe the current employment outlook for the medical assistant DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 11/29/2020 11:54 PM 10. The American Association of Medical Assistants (AAMA) traces its roots back to: a. 1935 b. 1955 c. 1975 d. 1995 ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment LEARNING OBJEC KB1.10 - Summarize licensure, accreditation, certification, and registration TIVES: KB1.13 - Compare licensure and certification requirements of allied health professionals ACCREDITING ST ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing requirements, the ANDARDS: process to obtain the credential and the importance of credentialing DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM

11. Candidates for the CMA (AAMA) Certification Exam are allowed a ____-day period in which to take the exam. a. 30 b. 60 c. 90 d. 120 ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.10 - Summarize licensure, accreditation, certification, and registration TIVES: KB1.13 - Compare licensure and certification requirements of allied health professionals ACCREDITING ST ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing requirements, the ANDARDS: process to obtain the credential and the importance of credentialing DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM

12. Which organization offers the Registered Medical Assistant certification? a American Medical Technologists (AMT) . b. American Association of Medical Assistants (AAMA) c. National Center for Competency Testing (NCCT) d. American Academy of Professional Coders (AAPC) ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.10 - Summarize licensure, accreditation, certification, and registration TIVES: KB1.13 - Compare licensure and certification requirements of allied health professionals ACCREDITING ST ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing requirements, the ANDARDS: process to obtain the credential and the importance of credentialing DATE CREATED: 10/27/2020 11:54 AM Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment DATE MODIFIED: 10/27/2020 11:54 AM

13. Which organization offers certification examinations for the National Certified Medical Assistant and National Certified Medical Office Assistant? a American Academy of Professional Coders (AAPC) . b. National Healthcareer Association (NHA) c. American Medical Technologists (AMT) d. National Center for Competency Testing (NCCT) ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.10 - Summarize licensure, accreditation, certification, and registration TIVES: KB1.13 - Compare licensure and certification requirements of allied health professionals ACCREDITING ST ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing requirements, the ANDARDS: process to obtain the credential and the importance of credentialing DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM

14. Candidate certification from the NCCT is valid for a period of ____ years, from the date of certification indicated on each candidate’s certificate. a. 2 b. 5 c. 7 d. 10 ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.10 - Summarize licensure, accreditation, certification, and registration TIVES: KB1.13 - Compare licensure and certification requirements of allied health professionals ACCREDITING ST ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing requirements, the ANDARDS: process to obtain the credential and the importance of credentialing DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM

15. A requirement for maintaining NCCT certification is the accrual of ____ clock hours of continuing education each Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment year. a. b. c. d.

14 10 22 34

ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: page 16 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing requirements, the ANDARDS: process to obtain the credential and the importance of credentialing DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM

16. To qualify to sit for an NHA certification exam, you must graduate from an NHA-approved health care training program or have at least: a 6 months of full-time job experience and a high school diploma or GED b. 6 months of full-time job experience and an associate’s degree c. 1 year of full-time job experience and a high school diploma or GED d. 1 year of full-time job experience and an associate’s degree ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.10 - Summarize licensure, accreditation, certification, and registration TIVES: KB1.13 - Compare licensure and certification requirements of allied health professionals ACCREDITING ST ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing requirements, the ANDARDS: process to obtain the credential and the importance of credentialing DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM

17. AAPC offers several types of certifications. Which of the following is not an AAPC certification? a Certified Professional Coder (CPC) (Outpatient Physician Office Credential) b. Certified Professional Coder (CPC-OP) (Outpatient Clinic) c. Certified Professional Coder-Hospital Outpatient (CPC-H) (Outpatient Hospital/Facility Credential) d. Certified Professional Coder-Payer (CPC-P) (Payer Coding Credential) ANSWER:

b

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01 The Medical Assistant, Health Care Team, and Medical Environment POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.10 - Summarize licensure, accreditation, certification, and registration TIVES: KB1.13 - Compare licensure and certification requirements of allied health professionals ACCREDITING ST ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing requirements, the ANDARDS: process to obtain the credential and the importance of credentialing DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 11/30/2020 12:12 AM

18. Which of the following is the AAPC certification for physician practice? a. CPC-P b. CMAA c. CPC-H d. CPC ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.10 - Summarize licensure, accreditation, certification, and registration TIVES: KB1.13 - Compare licensure and certification requirements of allied health professionals ACCREDITING ST ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing requirements, the ANDARDS: process to obtain the credential and the importance of credentialing DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 11/30/2020 12:13 AM

Match each term with its definition. a. American Medical Technologists (AMT) b. professionalism c. advocate d. multi-provider clinic e. programmatic accreditation f. institutional accreditation g. generalist h. doctor of osteopathic medicine i. doctor of medicine j. partnership k. National Center for Competency Testing (NCCT) l. occupational analysis Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment m. American Academy of Professional Coders (AAPC) n. National Healthcareer Association (NHA) DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB1.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB1.10 - Summarize licensure, accreditation, certification, and registration KB1.13 - Compare licensure and certification requirements of allied health professionals ACCREDITING ST ABHES: MA.A.1.1.a - Describe the current employment outlook for the medical assistant ANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medical assistant credentialing requirements, the process to obtain the credential and the importance of credentialing ABHES: MA.A.1.1.d - List the general responsibilities of the medical assistant ABHES: MA.A.1.10.b - Demonstrate professional behavior CAAHEP: V.C.13 - Describe the role of the medical assistant as a patient navigator DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 11/30/2020 4:52 PM 19. Identifies three broad areas of practice for medical assistants certified through the AAMA ANSWER: POINTS:

l 1

20. Person who looks out for patients ANSWER: POINTS:

c 1

21. Medical assistant who performs both clinical and administrative duties ANSWER: POINTS:

g 1

22. Type of medical practice made up of at least two physicians ANSWER: POINTS:

j 1

23. Type of medical practice made up of at least three physicians ANSWER: POINTS:

d 1

24. Behaviors such as displaying tact, diplomacy, courtesy, respect, and dignity are the utmost important skills

of a medical assistant, demonstrating responsibility in all aspects of the job and promoting integrity and honesty ANSWER: POINTS:

b 1

25. A licensed physician ANSWER:

i

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01 The Medical Assistant, Health Care Team, and Medical Environment POINTS:

1

26. A licensed physician that places special emphasis on the body's musculoskeletal and nervous system and holistic patient care ANSWER: h POINTS: 1 27. Type of accreditation offered by the Accrediting Bureau of Health Education Schools (ABHES) ANSWER: POINTS:

e 1

28. Type of accreditation offered by the Accrediting Commission of Career Schools and Colleges (ACCSC) ANSWER: POINTS:

f 1

29. Organization, founded in 1939, that serves as a certification and membership society for several allied health professionals, including medical assistants, phlebotomists, and medical lab assistants ANSWER: a POINTS: 1 30. Organization that offers certification examinations for National Certified Medical Assistant (NCMA) and National Certified Medical Office Assistant (NCMOA) ANSWER: k POINTS: 1 31. Organization that produces publications including Healthcare Business Magazine, Healthcare Business Tips & Resources, and ICD-10 Tips and Resources ANSWER: m POINTS: 1 32. Organization, established in 1989 as a certification agency, that offers eight certification exams for several allied health care areas, including the CCMA and CMAA ANSWER: n POINTS: 1 Match each professional trait with its definition. a. courteous b. initiative c. dependable d. punctual e. accurate f. respectful g. patient h. honest i. confidential Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB1.2 - Describe the roll of the medical assistant TIVES: KB1.3 - List the general responsibilities and skills of the medical assistant ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: CAAHEP: V.A.1.a.b - Demonstrate (a) empathy (b) active listening CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: X.P.2.a - Apply HIPAA rules in regard to:(a) privacy DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM 33. Being detail-oriented and ensuring that information is correct ANSWER: POINTS:

e 1

34. Being polite and well-mannered ANSWER: POINTS:

a 1

35. Being prudent and conscious, especially in regard to speech ANSWER: POINTS:

i 1

36. Being reliable and responsible ANSWER: POINTS:

c 1

37. Being trustworthy and truthful ANSWER: POINTS:

h 1

38. Showing ambition ANSWER: POINTS:

b 1

39. Acting calm when things don’t necessarily go as planned ANSWER: POINTS:

g 1

40. Being in exact agreement with time ANSWER: POINTS:

d 1

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01 The Medical Assistant, Health Care Team, and Medical Environment 41. Showing regard for others even if you disagree with their message ANSWER: POINTS:

f 1

Match each professionalism trait with its definition. a. tactful b. team player c. empathetic d. adaptable DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJECTIV KB1.2 - Describe the roll of the medical assistant ES: KB1.3 - List the general responsibilities and skills of the medical assistant ACCREDITING STAND ABHES: MA.A.1.10.b - Demonstrate professional behavior ARDS: CAAHEP: V.A.1.a - Demonstrate empathy DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM 42. The ability to adjust ANSWER: POINTS:

d 1

43. Be able to perceive a situation and know the right thing to say or do ANSWER: POINTS:

a 1

44. Put yourself in another person’s shoes; think about what is best for the patient ANSWER: POINTS:

c 1

45. Work cooperatively with a group of people ANSWER: POINTS:

b 1

46. Which of the following defines the principles of self-boundaries? a not examining, diagnosing, or prescribing treatment . b. c. d. ANSWER:

knowing when to back off in a confrontation understanding the sender-receiver feedback philosophy all of the above a

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01 The Medical Assistant, Health Care Team, and Medical Environment POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB1.8 - Define the principles of self-boundaries TIVES: ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: CAAHEP: V.A.11 - Define the principles of self-boundaries CAAHEP: V.A.2 - Demonstrate the principles of self-boundaries DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM

47. Which of the following describes the role of the patient navigator prior to the patient seeing the provider? a Conduct a preplanning visit with the patient prior to the office visit to assist with the visit agenda. b. Obtain a basic history including medication use. c. Perform any needed tests that are due. d. All of the above ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Practical Application QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIV KB1.4 - Define patient navigator ES: KB1.5 - Describe the role of the medical assistant as a patient navigator ACCREDITING STAND CAAHEP: V.C.12 - Define patient navigator ARDS: CAAHEP: V.C.13 - Describe the role of the medical assistant as a patient navigator DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM 48. Which of the following describes the role of the patient navigator during the patient with the provider? a documenting the provider’s remarks or findings in the medical record, filling out documents, and

ordering laboratory tests and radiograph studies b. assisting with referrals, queuing electronic prescriptions for the provider to approve and send to the pharmacy c. assisting with transportation assistance d. all of the above ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Practical Application Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIV KB1.4 - Define patient navigator ES: KB1.5 - Describe the role of the medical assistant as a patient navigator ACCREDITING STAND CAAHEP: V.C.12 - Define patient navigator ARDS: CAAHEP: V.C.13 - Describe the role of the medical assistant as a patient navigator DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 11/30/2020 12:40 AM Match the following description with the type of complementary or alternative therapies. a. biofeedback b. faith c. hand reflexology d. Homeopathy e. humor f. aromatherapy g. Ayurvedic medicine h. acupuncture i. Naturopathy j. Tai Chi k. Visualization and Guided Imagery l. Yoga m. massage n. hypnosis o. magnet therapy DIFFICULTY: medium REFERENCES: Table 1-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJECTIVE KB1.1 - Spell and define, using the glossary, all the Words to Know in this chapter S: ACCREDITING STANDA ABHES: MA.A.1.8.i - Identify community resources and Complementary and Alternative RDS: Medicine Practices (CAM) DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 12/4/2020 4:22 PM 49. It consists of using extremely thin, sterilized needles, sometimes electrified with low voltage, that are

inserted on points along the network of 12 body meridians (channels) to connect the levels from the organs to the skin. ANSWER: POINTS:

h 1

50. A treatment that uses essential oils extracted from plants for a therapeutic effect. Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment ANSWER: POINTS:

f 1

51. The traditional healing system of India and perhaps the oldest formal medical system in the world. ANSWER: g POINTS: 1 52. A method that enables a person, usually with the help of electronic equipment, to learn to control otherwise involuntary bodily functions. ANSWER: POINTS:

a 1

53. Numerous clinical studies have concluded that patients who receive prayer, in addition to treatment,

respond more favorably than those who don’t. ANSWER: POINTS:

b 1

54. Stimulating these points on the hand sends impulses to help the muscles in the corresponding body part relax

and blood vessels open to increase circulation, therefore allowing more oxygen and nutrients to enter and promote healing. ANSWER: POINTS:

c 1

55. Based on the theory that each cell possesses an electromagnetic field and that disease occurs as a result of an electromagnetic imbalance ANSWER: POINTS:

o 1

56. Provided by a therapist is actually supported by more scientific research than many other

complementary therapies. ANSWER: POINTS:

n 1

57. It involves a series of fluid movements performed while relaxed but maintaining focus on a pattern of movements. ANSWER: j POINTS: 1 58. It encompasses a wide range of approaches, using hands to manipulate muscles and soft tissue. It is a

powerful means to treat stress-related conditions, such as insomnia, headaches, and irritable bowel syndrome, and health conditions such as sciatica and depression. ANSWER: POINTS:

m 1

59. It is known that laughter increases NK cell activity, lymphocyte proliferation, monocyte migration, and the Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment production of IL-2 and IgA ANSWER: POINTS:

e 1

60. Refers to what you see in your mind’s eye and involves all the senses ANSWER: POINTS:

k 1

61. A 200-year-old system of medicine based on the Law of Similars. ANSWER: POINTS:

d 1

62. This is a multidisciplinary approach to health care based on the belief that the body has power to heal itself. ANSWER: i POINTS: 1 63. This is a discipline of breath control, meditation, and stretching and strengthening exercises that is thought to promote mental, physical, and spiritual well-being. ANSWER: l POINTS: 1

There are three main areas of medical assisting: general, administrative, and clinical. Match the term to its description. Note: Answers may be used more than once. a. general skills b. administrative skills c. clinical skills DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB1.2 - Describe the roll of the medical assistant TIVES: KB1.3 - List the general responsibilities and skills of the medical assistant ACCREDITING ST ABHES: MA.A.1.1.d - List the general responsibilities of the medical assistant ANDARDS: ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health outcomes ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.8 - Clinical Procedures CAAHEP: V.C.13 - Describe the role of the medical assistant as a patient navigator DATE CREATED: 10/27/2020 11:54 AM DATE MODIFIED: 10/27/2020 11:54 AM 64. Help manage the business affairs of the practice ANSWER: POINTS:

b 1

65. Psychology, communication, professionalism Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment ANSWER: POINTS:

a 1

66. Establishing patient medical records, scheduling appointments and practice finances ANSWER: POINTS:

b 1

67. Anatomy and physiology, infection control, patient intake, and documentation of care ANSWER: POINTS:

c 1

68. Medical law/regulatory guidelines, medical ethics, risk management ANSWER: POINTS:

a 1

69. Patient preparation and assisting the provider ANSWER: POINTS:

c 1

70. Medical reception, patient navigator/advocate, medical business practices ANSWER: POINTS:

b 1

71. Quality assurance and safety, and medical terminology ANSWER: POINTS:

a 1

72. Nutrition, collecting and processing specimens, diagnostic testing ANSWER: POINTS:

c 1

73. Pharmacology and emergency management/basic first aid ANSWER: POINTS:

c 1

74. Which of the following practitioners specializes in diagnosing and treating diseases and malfunctions of the glands of internal secretion (hormones)? a. Allergist b. Cardiologist c. Endocrinologist d. Anesthesiologist ANSWER: c POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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01 The Medical Assistant, Health Care Team, and Medical Environment REFERENCES: QUESTION TYPE: HAS VARIABLES: LEARNING OBJECTIVES: ACCREDITING STANDARDS: DATE CREATED: DATE MODIFIED:

Table 1-2 Multiple Choice False KB1.14 - Describe the duties of various health care professionals ABHES: MA.A.1.3.c - Apply medical terminology for each specialty 12/4/2020 4:29 PM 12/4/2020 4:36 PM

75. Which of the following practitioners specializes in diagnosing and treating abnormalities, diseases, and disorders of the heart? a. Allergist b. Cardiologist c. Endocrinologist d. Anesthesiologist ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 1-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB1.14 - Describe the duties of various health care professionals ACCREDITING STANDARDS: ABHES: MA.A.1.3.c - Apply medical terminology for each specialty DATE CREATED: 12/4/2020 4:37 PM DATE MODIFIED: 12/4/2020 4:37 PM

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02 Professionalism Match the following description of how to project a professional appearance to the description. Note: Answers may be used more than once. a. cleanliness b. posture c. hand care d. hair e. proper attire f. jewelry g. fragrances h. cosmetics DIFFICULTY: medium REFERENCES: Table 2-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB2.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB2.2 - Describe behaviors that are necessary when working in a professional capacity. KB2.3 - Describe the ideal appearance of a medical assistant. S2.1 - Demonstrate professional behavior. ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: DATE CREATED: 12/2/2020 5:35 PM DATE MODIFIED: 12/2/2020 5:35 PM 1. Should be tasteful and skillfully applied ANSWER: POINTS:

h 1

2. Looks out of place and it is a great collector of microorganisms ANSWER: POINTS:

f 1

3. Can be offensive to some patients, especially if they have allergies or are suffering from nausea ANSWER: POINTS:

g 1

4. Take a daily bath or shower and use a deodorant or antiperspirant ANSWER: POINTS:

a 1

5. Some facilities have policies that prohibit any use at all ANSWER: POINTS:

g 1

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02 Professionalism 6. Shampoo your hair often ANSWER: POINTS:

a 1

7. Affects not only your appearance but also the amount of fatigue you experience ANSWER: POINTS:

b 1

8. Novelty piercings, such as nose rings and tongue studs, are not appropriate for professional grooming and

may not be allowed by the facility ANSWER: POINTS:

f 1

9. Keep your fingernails manicured and cut well below the fingertips ANSWER: POINTS:

c 1

10. Start each day with an aseptic hand wash, paying close attention to nails ANSWER: POINTS:

c 1

11. Brush and floss your teeth at least twice a day; use mouthwash or breath mints when necessary ANSWER: POINTS:

a 1

12. The ease with which you move around reflects your poise and confidence ANSWER: POINTS:

b 1

13. Keep it clean and away from your face; if it is long, it should be worn up or fastened back ANSWER: POINTS:

d 1

14. When uniforms are required, they should be clean and free of wrinkles and fit well ANSWER: POINTS:

e 1

15. Follow institutional guidelines in relation to artificial nails and polishes (most facilities prohibit artificial

nails, colored nail polish, and art) ANSWER: POINTS:

c 1

16. Uniform shoes should be kept clean and have clean shoestrings; hose must not have runs ANSWER:

e

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02 Professionalism POINTS:

1

17. Pay attention to the undergarments you wear beneath the uniform so that they do not show through the fabric

of your uniform and that t-shirts or other long-sleeved shirts look professional ANSWER: POINTS:

e 1

18. Wear watch or wedding ring only ANSWER: POINTS:

f 1

19. Which of the following is not considered a positive personal trait? a sharing information on social networking sites . b. friendly attitude c. genuine smile d. perception as a professional ANSWER: a POINTS: 1 DIFFICULTY: easy REFERENCES: Table 2-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB2.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB2.2 - Describe behaviors that are necessary when working in a professional capacity. KB2.3 - Describe the ideal appearance of a medical assistant. S2.1 - Demonstrate professional behavior. ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: DATE CREATED: 12/2/2020 5:35 PM DATE MODIFIED: 12/2/2020 5:35 PM

20. Which of the following will not assist you in being more efficient with your time? a Be a perfectionist for tasks that don’t require your best effort. b. Make a daily list of tasks and projects that must be completed. c. Learn to say no to low-priority requests—especially those that are optional. d. Stay away from bad habits that rob you of your time such as surfing the Internet or using the phone

for extended lengths of time. ANSWER: a POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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02 Professionalism HAS VARIABLES: False LEARNING OBJEC KB2.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB2.4 - List the basic goals of time management. KB2.9 - Discuss examples of cultural, social, and ethnic diversity. ACCREDITING ST ABHES: MA.A.1.1.a - Describe the current employment outlook for the medical assistant ANDARDS: ABHES: MA.A.1.10.b - Demonstrate professional behavior DATE CREATED: 12/2/2020 5:35 PM DATE MODIFIED: 12/2/2020 5:35 PM

The clinical side of medical assisting has a natural progression. Match what takes priority when working in a clinical capacity with the description. Note: Answers may be used more than once. a. first priority b. second priority c. third priority d. fourth priority DIFFICULTY: difficult REFERENCES: Table 2-4 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB2.4 - List the basic goals of time management. TIVES: KB2.9 - Discuss examples of cultural, social, and ethnic diversity. S2.1 - Demonstrate professional behavior. ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: DATE CREATED: 12/2/2020 5:35 PM DATE MODIFIED: 12/2/2020 5:35 PM 21. Performing procedures and dismissing patients ANSWER: POINTS:

c 1

22. When a room becomes vacant, clean and prepare it for the next patient ANSWER: POINTS:

b 1

23. Assisting the provider with emergencies and procedures ANSWER: POINTS:

a 1

24. Working on pending files that have tasks ANSWER: POINTS:

d 1

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02 Professionalism 25. Learning to anticipate when a patient might need a special procedure performed is a good skill to cultivate ANSWER: a POINTS: 1 26. Calling back patients with test results, calling in prescriptions per the provider’s order, and so on ANSWER: d POINTS: 1 27. Try to stay one to two rooms ahead of the provider; the provider should never have to wait for the medical

assistant to room a patient ANSWER: POINTS:

b 1

28. Retrieve the patient from the reception area, document the patient’s chief complaint, and perform vital signs ANSWER: b POINTS: 1 29. The medical assistant can save time by preparing items necessary for the procedure ahead of time, but do not

open any supplies until a direct order is given to perform the procedure ANSWER: POINTS:

a 1

Match the professional trait with the best description. a. Accurate b. Adaptable c. Courteous d. Confidential e. Dependable f. Empathetic g. Honest h. Initiative i. Integrity j. Patient k. Punctual l. Respectful m. Team player DIFFICULTY: medium REFERENCES: Table 2-1 QUESTION TYPE: Matching HAS VARIABLES: False

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02 Professionalism LEARNING OBJEC B2.5 - Display effective interpersonal skills with patients and health care team members. TIVES: KB2.1 - Spell and define, using the glossary, all the Words to Know in this chapter. KB2.2 - Describe behaviors that are necessary when working in a professional capacity. KB2.4 - List the basic goals of time management. S2.1 - Demonstrate professional behavior. ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team members DATE CREATED: 1/2/2021 9:55 AM DATE MODIFIED: 1/4/2021 7:58 PM 30. Be polite and well mannered. ANSWER: POINTS:

c 1

31. The ability to adjust. ANSWER: POINTS:

b 1

32. Be trustworthy and truthful. ANSWER: POINTS:

g 1

33. Show regard for others even if you disagree with their message. ANSWER: POINTS:

l 1

34. Be detailed oriented and ensure that information is correct. ANSWER: POINTS:

a 1

35. Being honest and having strong moral principles. Always do the right thing. ANSWER: POINTS:

i 1

36. Work cooperatively with a group of people. ANSWER: POINTS:

m 1

37. Be in exact agreement with time; showing up for work before you are scheduled to be there allows you to start your workday on time. ANSWER: k POINTS: 1 38. Be reliable and responsible. Supervisors and coworkers need to be able to trust you to show up for work and to Copyright Cengage Learning. Powered by Cognero.

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02 Professionalism follow through with what you say you are going to do. ANSWER: POINTS:

e 1

39. Act calm when things don’t necessarily go as planned or as quickly as planned. ANSWER: POINTS:

j 1

40. Show ambition; do things that need to be done without being told—as long as it is within your scope of practice. ANSWER: h POINTS: 1 41. Be prudent and conscious—especially in your speech. Never give out any information regarding a patient without the patient’s written permission. ANSWER: d POINTS: 1 42. Put yourself in another person’s shoes; think about what is best for the patient. ANSWER: POINTS:

f 1

Match the diversity type, description, and example. Note - answers may be used more than once. a. Race b. Religious c. Age d. Sexual e. Disability DIFFICULTY: medium REFERENCES: Table 2-5 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B2.2 - Demonstrate respect for individual diversity including gender, race, religion, age, economic TIVES: status, and appearance. KB2.6 - Describe how biases or prejudices can inhibit therapeutic communication. S2.1 - Demonstrate professional behavior. ACCREDITING ST ABHES: MA.A.1.5.f - Demonstrate an understanding of the core competencies for Interprofessional ANDARDS: Collaborative Practice i.e. values/ethics; roles/responsibilities; interprofessional communication; teamwork CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.3 - Recognize barriers to communication DATE CREATED: 1/2/2021 10:08 AM DATE MODIFIED: 1/2/2021 10:19 AM

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02 Professionalism 43. Different generations ANSWER: POINTS:

c 1

44. Black or African American, Asian, White, American Indian ANSWER: POINTS:

a 1

45. Grouping based on physical traits ANSWER: POINTS:

a 1

46. Based on spiritual beliefs ANSWER: POINTS:

b 1

47. Gender identities ANSWER: POINTS:

d 1

48. Mental, physical, or chronic conditions ANSWER: POINTS:

e 1

49. Adolescents, middle age, older adults ANSWER: POINTS:

c 1

50. Based on spiritual beliefs ANSWER: POINTS:

b 1

51. Female, male, non-binary, LGBTQ, heterosexual ANSWER: POINTS:

d 1

52. Hard of hearing, bipolar, mobility impairment ANSWER: POINTS:

e 1

53. What is another term for critical thinking? a. problem-solving b. outreach c. thought-provoking Copyright Cengage Learning. Powered by Cognero.

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02 Professionalism d.

all of the above

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIV KB2.7 - Describe how to apply critical thinking skills when providing patient care. ES: S2.1 - Demonstrate professional behavior. ACCREDITING STAND ABHES: MA.A.1.10.b - Demonstrate professional behavior ARDS: DATE CREATED: 1/2/2021 10:21 AM DATE MODIFIED: 1/2/2021 10:26 AM Taking a step-by-step approach helps you look realistically and logically at a problem. This method encourages analytical thinking and confident decision making. Identity the order of the basic steps of critical thinking when problem solving. a. Step 1 b. Step 2 c. Step 3 d. Step 4 e. Begin again with Step 1 DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB2.7 - Describe how to apply critical thinking skills when providing patient care. TIVES: KB2.9 - Discuss examples of cultural, social, and ethnic diversity. S2.1 - Demonstrate professional behavior. ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: DATE CREATED: 1/2/2021 10:27 AM DATE MODIFIED: 1/2/2021 10:36 AM 54. List possible decisions and what you think each outcome will be. Use analytical and creative thinking. ANSWER: POINTS:

c 1

55. If results are not satisfying. ANSWER: POINTS:

e 1

56. Prioritize your decisions and begin testing them one by one until results are satisfactory to you and others concerned. ANSWER: d POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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02 Professionalism 57. Gather facts and ideas to help you decide what to do about it. ANSWER: POINTS:

b 1

58. Determine just what the problem is and write it down. Ask whether there is a contributing problem chain or series of events. ANSWER: a POINTS: 1 59. Why is continuing education necessary? a For recognition status with your peers. b. To be able to attend industry-related events. c. Increase networking and relationship-building opportunities. d. To keep your certification status current. ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB2.8 - Explain what continuing education is and how it is acquired. ACCREDITING STANDARDS: ABHES: MA.A.1.10.c - Explain what continuing education is and how it is acquired. DATE CREATED: 1/2/2021 10:53 AM DATE MODIFIED: 1/2/2021 10:59 AM Match the example/description with the type of diversity. Note: Answers may be used more than once. a. Cultural diversity b. Social diversity c. Ethnic diversity DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B2.4 - Display effective interpersonal skills with patients and health care team members. TIVES: KB2.1 - Spell and define, using the glossary, all the Words to Know in this chapter. KB2.2 - Describe behaviors that are necessary when working in a professional capacity. KB2.6 - Describe how biases or prejudices can inhibit therapeutic communication. KB2.9 - Discuss examples of cultural, social, and ethnic diversity. ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.18 - Discuss examples of diversity (a) cultural (b) social (c) ethnic CAAHPE: V.C.3 - Recognize barriers to communication DATE CREATED: 1/2/2021 11:01 AM Copyright Cengage Learning. Powered by Cognero.

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02 Professionalism DATE MODIFIED: 1/2/2021 11:16 AM 60. When people belonging to different religions, cultural backgrounds, economic status, etc. make up a

community ANSWER: POINTS:

b 1

61. Age, race, religion. ANSWER: POINTS:

a 1

62. Values, practices, traditions, or beliefs a group shares. ANSWER: POINTS:

a 1

63. Ancestry ANSWER: POINTS:

c 1

64. Language ANSWER: POINTS:

c 1

65. Nationality ANSWER: POINTS:

c 1

66. Having integrity means: a having innovative thinking, which leads to being able to problem solve effectively and being a quick

learner. b. being able to overcome any negative feelings that you may have toward the feedback. c. doing the right thing even if no one is around to witness it. d. putting yourself in someone else's shoes. ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB2.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB2.2 - Describe behaviors that are necessary when working in a professional capacity. KB2.7 - Describe how to apply critical thinking skills when providing patient care. S2.1 - Demonstrate professional behavior. Copyright Cengage Learning. Powered by Cognero.

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02 Professionalism ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: DATE CREATED: 1/2/2021 11:18 AM DATE MODIFIED: 1/2/2021 11:27 AM

Match the following term(s) with the best description/definition. a. prejudice b. innate c. bias d. empathetic e. feedback f. work ethic g. self-awareness h. self-confidence i. behaviors DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B2.2 - Demonstrate respect for individual diversity including gender, race, religion, age, economic TIVES: status, and appearance. B2.3 - Demonstrate an understanding of the core competencies for Interprofessional Collaborative Practice, i.e., values/ethics; roles/responsibilities; interprofessional communication; teamwork. B2.4 - Display effective interpersonal skills with patients and health care team members. KB2.1 - Spell and define, using the glossary, all the Words to Know in this chapter. KB2.2 - Describe behaviors that are necessary when working in a professional capacity. KB2.6 - Describe how biases or prejudices can inhibit therapeutic communication. KB2.9 - Discuss examples of cultural, social, and ethnic diversity. ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: ABHES: MA.A.1.5.f - Demonstrate an understanding of the core competencies for Interprofessional Collaborative Practice i.e. values/ethics; roles/responsibilities; interprofessional communication; teamwork ABHES: MA.A.1.5.i - Demonstrate cultural awareness ABHES: MA.A.1.g.h - Display effective interpersonal skills with patients and health care team members CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.3 - Recognize barriers to communication DATE CREATED: 1/2/2021 11:30 AM DATE MODIFIED: 1/4/2021 10:43 PM 67. putting yourself in another person's shoes (think about what is best for the patient ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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02 Professionalism 68. preconceived opinion that is not based on reason or actual experience ANSWER: POINTS:

a 1

69. generally given to you to assist you in improving your workflow, skills, and interpersonal relations in the

workplace ANSWER: POINTS:

e 1

70. a term used to describe professional characteristics or attitudes that are expected in particular professions ANSWER: i POINTS: 1 71. you may have an intrinsic notion when something in your life is not going right and changes need to be

made, or the insight to celebrate when things are going great ANSWER: POINTS:

g 1

72. Set of values held by employees of performing work for a moral good. ANSWER: POINTS:

f 1

73. have developed over time through our individual life experiences ANSWER: POINTS:

c 1

74. meaning inherent or natural ANSWER: POINTS:

b 1

75. the ability to show you are strong on the outside; or it might just be simply knowing that you have made the

patient or a coworker feel like everything will be alright ANSWER: POINTS:

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h 1

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03 Legal and Ethical Issues 1. The U.S. ______ creates federal law by passing legislation. a. Congress b. Supreme Court c. president d. attorney general ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. S: KB3.2 - Describe the sources of law. ACCREDITING STAND ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they ARDS: relate to healthcare settings DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM 2. Who prosecutes a criminal case? a. police b. district attorney c. attorney for the plaintiff d. jury ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB3.4 - Compare criminal and civil law as it applies to the practicing medical assistant. S: ACCREDITING STAND ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they ARDS: relate to healthcare settings DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM 3. Involuntary manslaughter most commonly involves a death arising from a: a nonvehicular incident caused by negligence (such as an accidental fire) b. premeditated attack c. spontaneous physical altercation between two people d. motor vehicle accident ANSWER: d POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB3.4 - Compare criminal and civil law as it applies to the practicing medical assistant. S: ACCREDITING STAND ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they ARDS: relate to healthcare settings DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM 4. The unlawful taking of money or goods of another from his or her person or in his or her immediate presence by force or intimidation is called: a. robbery b. burglary c. petty larceny d. grand larceny ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB3.4 - Compare criminal and civil law as it applies to the practicing medical assistant. S: ACCREDITING STAND ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they ARDS: relate to healthcare settings DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM 5. Which of the following is an intentional tort? a baseball hit through a neighbor’s window . b. rock flying from a lawn mower and hitting a passerby c. trespass d. automobile collision ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.4 - Compare criminal and civil law as it applies to the practicing medical assistant. KB3.6 - Summarize the torts of negligence as they pertain to the medical practice. Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM

6. The physician-patient relationship is created when the: a patient requests care from a physician b. physician offers care to a patient c. patient needs care, regardless of whether that care if offered d. physician offers care to a patient, and the offer is accepted ANSWER: d POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.11 - Differentiate between informed and implied consent. TIVES: ACCREDITING ST CAAHEP: X.C.13 - Define the following medical legal terms (a) informed consent, (b) implied ANDARDS: consent, (c) expressed consent, (d) patient incompetence, (e) emancipated minor, (f) mature minor, (g) subpoena duces tecum, (h) respondeat superior, (i) res ipsa loquitur, (j) locum tenens, (k) defendant–plaintiff, (l) deposition, (m) arbitration-mediation, (n) Good Samaritan laws DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM

7. If the statute of limitations for a particular tort is two years, it means: a the patient must bring a suit within two years of the injury b. the patient must wait two years after the injury to bring a suit c. the physician has up to two years to respond to the patient’s suit d. the physician can be imprisoned for up to two years if found guilty ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.5 - Outline various legal acts affecting medical practice. KB3.6 - Summarize the torts of negligence as they pertain to the medical practice. ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues 8. When a patient explicitly accepts a physician’s offer of treatment, a(n) _____ contract is created. a. implied b. express c. formal d. technical ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECT KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. IVES: KB3.11 - Differentiate between informed and implied consent. ACCREDITING STA CAAHEP:X.P.4.b - Apply the Patient's Bill of Rights as it relates to: (b) consent for treatment NDARDS: DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM 9. What is the primary advantage of using computer databases for medical records? a They require no special equipment or training. b. Patient data can easily be transferred from one provider to another. c. They guarantee the complete privacy of the patient’s information. d. They guarantee 100% accuracy in diagnosis and treatment. ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: page 51 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST CAAHEP: VI.8.C - Differentiate between electronic medical records (EMR) and a practice ANDARDS: management system CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.P.2 - Apply HIPAA rules in regard to (a) privacy and (b) release of information DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM

10. A provider would be required to report to the local health department that a patient had which of the following medical conditions? a. syphilis b. cancer c. emphysema d. diabetes Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues ANSWER: POINTS: DIFFICULTY: REFERENCES:

a 1 medium page 53 Clinical Pearl (2), page 53 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings CAAHEP: X.C.12.a - Describe compliance with public health statutes: (b) communicable diseases DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM

Match each term with its definition. a. libel b. defensive medicine c. Good Samaritan Act d. living will e. PSDA f. HIPAA Privacy Rule g. durable power of attorney h. capacity i. GINA j. UAGA DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.10 - Summarize the elements of the Health Insurance Portability and Accountability Act (HIPAA). KB3.5 - Outline various legal acts affecting medical practice. ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings CAAHEP: X.C.3 - Describe components of the Health Information Portability & Accountability Act (HIPAA) CAAHEP: X.C.7 - Define: (a) negligence (b) malpractice (c) statute of limitations (d) Good Samaritan Act(s) (e) Uniform and Anatomical Gift Act (f) living will/advanced directives (g) medical durable power of attorney (h) Patient Self Determination Act (PSDA) (i) risk management CAAHEP: X.P.2 - Apply HIPAA rules in regard to (a) privacy and (b) release of information DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 1/1/2021 11:53 AM 11. Practice of ordering additional tests that serve only a marginal clinical purpose but will serve to protect the provider in Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues the event of a malpractice allegation ANSWER: POINTS:

b 1

12. Instruction from a patient to all who may need to know that the patient has empowered a representative to make health care decisions ANSWER: g POINTS: 1 13. Document prepared by patients as a statement of their medical wishes ANSWER: POINTS:

d 1

14. Regulates the pharmaceutical and medical device industries ANSWER: POINTS:

i 1

15. Form of defamation of character ANSWER: POINTS:

a 1

16. Prohibits discrimination in group health plan coverage based on genetic information ANSWER: POINTS:

h 1

17. Requires any health care provider accepting Medicare or Medicaid to inform the patient of their right to accept or refuse treatment, their rights regarding advance directives, and of any hospital or provider policies regarding withholding or withdrawing life-sustaining equipment ANSWER: e POINTS: 1 18. Governs organ donations for (1) organ transplantation and (2) the transfer of anatomical gifts of one’s deceased body for use in the study of medicine. ANSWER: j POINTS: 1 19. Protects any person who provides emergency care in good faith without remuneration or expectation of remuneration ANSWER: c POINTS: 1 20. Permits the disclosure of personal health information needed for patient care and other important purposes ANSWER: f POINTS: 1 Match each term with its definition. Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues a. defendant b. plaintiff c. felony d. law e. beyond a reasonable doubt f. standard of care g. Supremacy Clause h. misdemeanor i. case law j. preponderance of the evidence DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.4 - Compare criminal and civil law as it applies to the practicing medical assistant. ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings CAAHEP: X.C.6 - Compare criminal and civil law as it applies to the practicing medical assistant DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM 21. Underlying principle used to establish whether an injured party can collect for damages in a case centered on negligence ANSWER: f POINTS: 1 22. Party against whom charges are brought ANSWER: POINTS:

a 1

23. System of rules, usually enforced through a collection of institutions commonly recognized as having the authority to do so ANSWER: d POINTS: 1 24. The party bringing charges ANSWER: POINTS:

b 1

25. Standard of proof in a civil case ANSWER: POINTS:

j 1

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03 Legal and Ethical Issues 26. Person found guilty of this type of crime can be imprisoned in state prison for more than 1 year, and in some cases, punishable by death ANSWER: c POINTS: 1 27. Person found guilty of this type of crime can be imprisoned in jail for no more than 1 year ANSWER: POINTS:

h 1

28. Standard of proof in a criminal case ANSWER: POINTS:

e 1

29. Type of law created by courts ANSWER: POINTS:

i 1

30. States that laws created by Congress apply to everyone in the United States ANSWER: POINTS:

g 1

31. Scope of practice refers to: a performing delegated clinical and administrative duties, working under a physician’s direct supervision, consistent with your education, training, and experience b. the otoscope used to look in a patient’s ears c. using your experience to the best of your ability d. none of the above ANSWER: a POINTS: 1 DIFFICULTY: easy REFERENCES: Procedure 3-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.4 - Compare criminal and civil law as it applies to the practicing medical assistant. KB3.6 - Summarize the torts of negligence as they pertain to the medical practice. KB3.7 - Differentiate between scope of practice and standard of care for medical assistants. KB3.9 - Differentiate the medical provider and medical assistant roles in terms of standard of care. ACCREDITING ST ABHES: MA.A.1.4.f(1) - Define scope of practice for the medical assistant within the state that the ANDARDS: medical assistant is employed CAAHEP: X.C.1 - Differentiate between scope of practice and standards of care for medical assistants CAAHEP: X.P.1 - Locate a state's legal scope of practice for medical assistants DATE CREATED: 10/27/2020 11:55 AM Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues DATE MODIFIED: 10/27/2020 11:55 AM

32. Professional liability refers to the liability that arises from a failure to use due care and __________________ expected from a person in a particular profession (in this case a health care provider). a. the scope of practice b. consent c. the standard of care d. capacity ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.3 - Describe the following types of insurance: liability, professional (malpractice), and personal injury. KB3.9 - Differentiate the medical provider and medical assistant roles in terms of standard of care. ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings CAAHEP: X.C.2 - Compare and contrast provider and medical assistant roles in terms of standard of care DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM

33. The relationship between doctor and patient is in the nature of a contract. From that point on, the provider

has an affirmative duty to care for the patient to the professional standards associated with a doctor of similar training and experience, which is referred to as: a. b. c. d.

an express contract an implied contract an informed consent an expected standard of care

ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.8 - Differentiate between scope of practice and standard of care for medical assistants. KB3.9 - Differentiate the medical provider and medical assistant roles in terms of standard of care.

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03 Legal and Ethical Issues ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings CAAHEP: X.C.2 - Compare and contrast provider and medical assistant roles in terms of standard of care DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM

34. A medical assistant owes the duty of ___________, meaning he or she must take appropriate steps to check

the type and dosage of medication before administering it to the patient and must take appropriate steps to ensure that the paperwork regarding charts and follow-up appointments is completed accurately. a. standard of care b. reasonable care c. standard practice d. scope of practice ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.8 - Differentiate between scope of practice and standard of care for medical assistants. TIVES: KB3.9 - Differentiate the medical provider and medical assistant roles in terms of standard of care. ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings CAAHEP: X.C.2 - Compare and contrast provider and medical assistant roles in terms of standard of care DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM

Match the following medical legal term with its definition. a. informed consent b. implied consent c. expressed consent d. patient incompetence e. emancipated minor f. mature minor g. subpoena duces tecum h. respondeat superior i. res ipsa loquitur j. locum tenens k. defendant l. plaintiff Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues m. deposition n. arbitration o. mediation p. Good Samaritan law DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.11 - Differentiate between informed and implied consent. KB3.6 - Summarize the torts of negligence as they pertain to the medical practice. ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings CAAHEP: X.C.13 - Define the following medical legal terms (a) informed consent, (b) implied consent, (c) expressed consent, (d) patient incompetence, (e) emancipated minor, (f) mature minor, (g) subpoena duces tecum, (h) respondeat superior, (i) res ipsa loquitur, (j) locum tenens, (k) defendant–plaintiff, (l) deposition, (m) arbitration-mediation, (n) Good Samaritan laws CAAHEP: X.C.6 - Compare criminal and civil law as it applies to the practicing medical assistant CAAHEP: X.C.7 - Define: (a) negligence (b) malpractice (c) statute of limitations (d) Good Samaritan Act(s) (e) Uniform and Anatomical Gift Act (f) living will/advanced directives (g) medical durable power of attorney (h) Patient Self Determination Act (PSDA) (i) risk management DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM 35. Allows health care providers to treat youth as adults based upon an assessment and documentation of the

young person’s maturity; enables the provider to ask questions of the young person in order to determine whether or not the patient can consent for his or her own treatment ANSWER: POINTS:

f 1

36. A “writ commanding a person to produce in court certain designated documents or evidence” ANSWER: POINTS:

g 1

37. Latin, meaning “let the master answer” ANSWER: POINTS:

h 1

38. The law assumes that an unconscious patient would consent to emergency care if the patient were conscious

and able to consent ANSWER: POINTS:

b 1

39. A private, judicial determination of a dispute and is an alternative to court action (litigation), and generally,

just as final and binding Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues ANSWER: POINTS:

n 1

40. When the patient directly communicates their consent to the doctor, usually done in writing by signing

papers and can also be supported through oral or verbal communication with the doctor ANSWER: POINTS:

c 1

41. The party who initiates a lawsuit by filing a complaint with the clerk of the court against the defendant(s) demanding damages, performance and/or court determination of rights ANSWER: l POINTS: 1 42. A rule of evidence important in many malpractice suits, not a rule of substantive law ANSWER: POINTS:

i 1

43. Agreement to do something or to allow something to happen only after all the relevant facts are known ANSWER: POINTS:

a 1

44. Involves a live person being questioned under oath by an attorney involved in the proceeding and takes place

prior to the case going before the judge (and jury) ANSWER: POINTS: 45. The party sued in a civil lawsuit or the party charged with a crime in a criminal prosecution ANSWER: POINTS:

m 1

k 1

46. A type of dispute resolution where the parties to a lawsuit meet with a neutral third-party in an effort to

settle the case ANSWER: POINTS:

o 1

47. Is a Latin phrase that means “to hold the place of, to substitute for”; in health care, it means a physician who

substitutes temporarily for another ANSWER: POINTS:

j 1

48. Is a legal status, not a medical condition ANSWER: POINTS:

d 1

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03 Legal and Ethical Issues 49. To protect individuals who decide to provide help and serve those who are injured ANSWER: POINTS:

p 1

50. A person who is not legally an adult (18 years of age) and may not require parental permission for medical

or surgical care ANSWER: POINTS:

e 1

Match the following with its definition. a. abuse b. neglect c. exploitation DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.7 - Differentiate between scope of practice and standard of care for medical assistants. ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings CAAHEP: X.A.1 - Demonstrate sensitivity to patient rights CAAHEP: X.C.12.b.c - Describe compliance with public health statutes for (b) abuse, neglect, and exploitation; and (c) wounds of violence DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 1/1/2021 12:12 PM 51. The failure or refusal of a caregiver or other responsible person to provide for an elder’s basic physical,

emotional, or social needs, or failure to protect the elder from harm ANSWER: POINTS:

b 1

52. The unauthorized or improper use of the resources of an elder for monetary or personal benefit, profit, or

gain ANSWER: POINTS:

c 1

53. Any abuse and neglect of person(s) by a caregiver or another person in a relationship involving an

expectation of trust; the use of physical force that may result in bodily injury, physical pain, or impairment ANSWER: POINTS:

a 1

54. The Americans with Disabilities Act of 1990 is referred to as civil rights legislation designed to prohibit

discrimination against individuals based on disability. The act defined “disability” as “a physical or mental impairment that substantially limits a major life activity” (42 U.S.C. sec. 12112, 1990). On September 25, 2008, Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues President Bush signed the Americans with Disabilities Act Amendments Act (ADAAA) of 2008. The act became effective January 1, 2009. The act emphasizes that the definition of disability should: a make it easier for an individual seeking protection under the ADA to establish that he or she has a disability within the meaning of the ADA b. be construed in favor of broad coverage of individuals to the maximum extent permitted by the terms of the ADA and generally will not require extensive analysis c. change to the definition of the term disability by rejecting the holdings in several Supreme Court decisions and portions of EEOC’s ADA regulations d. all of the above ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.5 - Outline various legal acts affecting medical practice. ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings CAAHEP: X.C.10.c - Indentify: (c) Americans with Disabilities Act Amendments Act (ADAAA) DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM

55. Which of the following are types of insurance in a medical practice? a. medical malpractice b. liability c. personal injury d. all of the above ANSWER: d POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.3 - Describe the following types of insurance: liability, professional (malpractice), and personal injury. ACCREDITING ST CAAHEP: X.C.8 - Describe the following types of insurance: (a) liability (b) professional ANDARDS: (malpractice) (c) personal injury DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM

56. Physician self-referral is the practice of a physician referring a patient to a medical facility in which he or Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues she has a financial interest, be it ownership, investment, or a structured compensation arrangement, which critics claim: a. b. c. d.

is a conflict of interest is an unsafe activity results in errors in patient care requires an incident report ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECT KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. IVES: KB3.5 - Outline various legal acts affecting medical practice. ACCREDITING STA CAAHEP: X.C.11.c - Describe the process in compliance reporting: (c) conflicts of interest NDARDS: DATE CREATED: 10/27/2020 11:55 AM DATE MODIFIED: 10/27/2020 11:55 AM 57. A provider is required to report the following to the local health department: a all infectious diseases, such as measles b. communicable diseases; sexually transmitted diseases (STDs), such as herpes, HIV, and syphilis c. certain crimes (rape, domestic abuse, elder abuse, child abuse, neglect, exploitation, wounds of violence, assault, physical injury due to a firearm) d. all of the above ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: page 53 Clinical Pearl (2), page 53 Procedure 3-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.4.b - Institute federal and state guidelines when releasing medical records or information ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate to healthcare settings CAAHEP: X.A.1 - Demonstrate sensitivity to patient rights CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.C.12 - Describe compliance with public health statutes for (a) communicable diseases (b) abuse, neglect, and exploitation; and (c) wounds of violence CAAHEP: X.P.2 - Apply HIPAA rules in regard to (a) privacy and (b) release of information CAAHEP: XII.P.5 - Evaluate the work environment to identify unsafe working conditions DATE CREATED: 10/27/2020 11:55 AM Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues DATE MODIFIED: 10/27/2020 11:55 AM

58. Discussions of bioethics typically focus on the ethics of _____ matters. a. billing b. cultural c. communication d. life-and-death ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.13 - Differentiate between legal, ethical, and moral issues affecting health care. ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: ABHES: MA.A.1.4 - Medical Law and Ethics DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM

59. The artificial termination of a pregnancy is called a(n): a. abortion b. miscarriage c. ectopic pregnancy d. stillbirth ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 3-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECT KB3.12 - Differentiate between personal and professional ethics. IVES: KB3.13 - Differentiate between legal, ethical, and moral issues affecting health care. ACCREDITING STA ABHES: MA.A.1.10.b - Demonstrate professional behavior NDARDS: ABHES: MA.A.1.4 - Medical Law and Ethics DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM 60. Which of these terms refers to improving genetic qualities by means of selective breeding? a. cloning b. transplantation c. eugenics Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues d. cryonics ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 3-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECT KB3.12 - Differentiate between personal and professional ethics. IVES: KB3.13 - Differentiate between legal, ethical, and moral issues affecting health care. ACCREDITING STA ABHES: MA.A.1.10.b - Demonstrate professional behavior NDARDS: ABHES: MA.A.1.4 - Medical Law and Ethics DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM 61. The process of creating a genetically identical copy of a human is known as: a. cloning b. transplantation c. eugenics d. cryonics ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 3-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECT KB3.12 - Differentiate between personal and professional ethics. IVES: KB3.13 - Differentiate between legal, ethical, and moral issues affecting health care. ACCREDITING STA ABHES: MA.A.1.10.b - Demonstrate professional behavior NDARDS: ABHES: MA.A.1.4 - Medical Law and Ethics DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM 62. The ___ has a comprehensive Code of Medical Ethics that speaks to a wide range of matters arising in the professional conduct of a doctor. a American Heart Association (AHA) . b. American Association of Medical Assistants (AAMA) c. American Medical Association (AMA) d. American Medical Technologists (AMT) ANSWER: c POINTS: 1 DIFFICULTY: easy Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.12 - Differentiate between personal and professional ethics. KB3.13 - Differentiate between legal, ethical, and moral issues affecting health care. ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: ABHES: MA.A.1.4 - Medical Law and Ethics CAAHEP: XI.P.2 - Demonstrate appropriate response(s) to ethical issues DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM

63. The term ____ refers to the values by which an organization conducts its business. a. company policies b. collaborative efforts c. organizational ethics d. corporate morals ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.12 - Differentiate between personal and professional ethics. ACCREDITING STAABHES: MA.A.1.10.b - Demonstrate professional behavior NDARDS: ABHES: MA.A.1.4 - Medical Law and Ethics CAAHEP: XI.C.1 - Define (a) ethics (b) morals DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM 64. Multiple studies have shown that _____ is the single most admired characteristic in a leader. a. friendliness b. dependability c. consistency d. honesty ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B3.1 - Display compliance with code of ethics of the profession. TIVES: KB3.14 - Describe the relationship between personal morals and professionalism on the job. S3.4 - Demonstrate appropriate responses to ethical issues. Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: CAAHEP: XI.C.1 - Define (a) ethics (b) morals CAAHEP: XI.C.2 - Differentiate between personal and professional ethics DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM

Match each term with its definition. a. artificial insemination b. assisted suicide c. contraception d. cryonics e. euthanasia f. gene therapy g. genetically modified food h. human enhancement i. life extension j. psychosurgery k. sex reassignment therapy l. surrogacy m. vaccination n. xenotransplantation DIFFICULTY: difficult REFERENCES: Table 3-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.12 - Differentiate between personal and professional ethics. KB3.13 - Differentiate between legal, ethical, and moral issues affecting health care. ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: CAAHEP: XI.C.1 - Define (a) ethics (b) morals DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM 65. Process wherein the body of a seriously ill or a deceased individual is frozen to stop the decomposition of tissues ANSWER: d POINTS: 1 66. Surgical procedure in which tissue or a whole organ is transferred from one species to another ANSWER: POINTS:

n 1

67. Helping a terminally ill person to commit suicide Copyright Cengage Learning. Powered by Cognero.

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03 Legal and Ethical Issues ANSWER: POINTS:

b 1

68. Process of replacing defective genes with normal or genetically altered genes ANSWER: POINTS:

f 1

69. Medical procedures pertaining to sex reassignment of both transgender and intersexual individuals ANSWER: POINTS:

k 1

70. Overcoming the limitations of body by artificial means ANSWER: POINTS:

h 1

71. Process wherein a woman agrees to carry and deliver a child for a contracted party ANSWER: POINTS:

l 1

72. Brain surgery carried out to ease the complications associated with mental or behavioral problems ANSWER: POINTS:

j 1

73. Killing an individual without letting him or her suffer from pain ANSWER: POINTS:

e 1

74. Birth control by using various contraceptive measures ANSWER: POINTS:

c 1

75. Introduction of semen into the oviduct or uterus by artificial means ANSWER: POINTS:

a 1

76. Dispute over the morality, ethics, effectiveness, and safety of the vaccination process ANSWER: POINTS:

m 1

77. Attempts to either slow down or reverse the processes of aging to maximize life span ANSWER: POINTS:

i 1

78. Consumption of food derived from genetically modified organisms ANSWER:

g

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03 Legal and Ethical Issues POINTS:

1

Match the term to its definition. a. ethics b. morals DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.12 - Differentiate between personal and professional ethics. KB3.13 - Differentiate between legal, ethical, and moral issues affecting health care. KB3.14 - Describe the relationship between personal morals and professionalism on the job. S3.4 - Demonstrate appropriate responses to ethical issues. ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: CAAHEP: XI.C.1 - Define (a) ethics (b) morals CAAHEP: XI.P.2 - Demonstrate appropriate response(s) to ethical issues DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM 79. Responsibility to care for all people equally without regard to race, creed, or color ANSWER: POINTS:

a 1

80. One of those intangible elements of life we deal with on a daily basis ANSWER: POINTS:

a 1

81. The principle of right and wrong in conduct ANSWER: POINTS:

b 1

82. Dilemma: where two moral principles are in conflict, such as when there is no clear-cut right or wrong on

any matter ANSWER: POINTS:

a 1

83. Pertaining to the distinction of “right” and “wrong” ANSWER: POINTS:

b 1

84. Standards of conduct and moral judgment ANSWER: POINTS:

a 1

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03 Legal and Ethical Issues Match the term to its definition. a. personal ethics b. professional ethics DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.12 - Differentiate between personal and professional ethics. KB3.13 - Differentiate between legal, ethical, and moral issues affecting health care. KB3.14 - Describe the relationship between personal morals and professionalism on the job. S3.3 - Develop a plan for separation of personal and professional ethics. ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: CAAHEP: XI.C.1 - Define (a) ethics (b) morals CAAHEP: XI.P.2 - Demonstrate appropriate response(s) to ethical issues DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM 85. Regardless of your ethical view, you are expected to demonstrate the appropriate response(s) ANSWER: POINTS:

a 1

86. Whatever your personal perspective might be regarding matters, you must adapt your views to be in

complete alignment with the standards of your profession in which you are employed ANSWER: POINTS:

a 1

87. Ethical issues that arise from “a set of standards and rules promulgated by various professions and enforced

against its members” ANSWER: POINTS:

b 1

88. The AMT requires its members to “strive to increase technical knowledge” ANSWER: POINTS:

a 1

89. Prescribes behavior for professionals ANSWER: POINTS:

b 1

90. The AAMA requires members to “seek to continually improve knowledge and skills.” ANSWER: POINTS:

a 1

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03 Legal and Ethical Issues 91. The American Medical Association (AMA) has a comprehensive Code of Medical Ethics that speaks to a

wide range of matters arising in the conduct of a doctor ANSWER: POINTS:

b 1

92. Addresses conduct in interprofessional relations, hospital relations, confidentiality, fees, records, and rights,

among others ANSWER: POINTS:

b 1

93. Which is one of the four characteristics of an organization (not in the leader) that encourages ethical

behavior? a

availability of advice for employees confronting ethical issues b. a system (or systems) for confidential reporting c. a written code of standards d. all of the above ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: pages 75-76 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: CAAHEP: XI.C.1 - Define (a) ethics (b) morals CAAHEP: XI.C.2 - Differentiate between personal and professional ethics DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM

94. An ethical dilemma is: a where two moral principles are in conflict . b. there is no clear-cut right or wrong c. when right behavior leads to the wrong outcome d. all of the above ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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03 Legal and Ethical Issues LEARNING OBJEC KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB3.12 - Differentiate between personal and professional ethics. KB3.13 - Differentiate between legal, ethical, and moral issues affecting health care. ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: CAAHEP: XI.C.1 - Define (a) ethics (b) morals DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM

95. Withholding judgment, showing respect and empathy, recognizing your own cultural biases, and tolerating ambiguity are examples of: a good intercultural communication skills . b. body language c. cultural context d. social values and customs ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Example box QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B3.1 - Display compliance with code of ethics of the profession. TIVES: B3.2 - Recognize the impact personal ethics and morals have on the delivery of health care. KB3.1 - Spell and define, using the glossary, all the Words to Know in this chapter. ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.1 - Identify styles and types of verbal communication CAAHEP: V.C.18 - Discuss examples of diversity (a) cultural (b) social (c) ethnic CAAHEP: V.C.3 - Recognize barriers to communication DATE CREATED: 10/27/2020 11:56 AM DATE MODIFIED: 10/27/2020 11:56 AM

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04 Applying Communication Skills 1. In the model of the communication process presented in this chapter, the receiver decodes the message based on his or her: a. intuition b. conceptualization c. reference points d. scruples ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 4-1 Table 4-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.2 - Differentiate between the roles of sender and receiver in the communication cycle TIVES: ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.5 - Recognize the elements of oral communication using a sender- receiver process DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

2. The majority of the population are _____ learners. a. auditory b. visual c. kinesthetic d. verbal ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.6 - Identify types of nonverbal communication TIVES: KB6.3 - Describe the structural organization of the human body ACCREDITING STA ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications NDARDS: CAAHEP: V.C.2 - Identify types of nonverbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM 3. About 5 percent of the population is made up of ____ learners. a. auditory b. visual c. kinesthetic d. verbal Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.3 - Identify styles and types of verbal communication TIVES: KB4.6 - Identify types of nonverbal communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.1 - Identify styles and types of verbal communication CAAHEP: V.C.2 - Identify types of nonverbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

4. Participating in conversation with another person by repeating words and phrases or by giving approving or disapproving nods is: a. articulation b. intuition c. distortion d. active listening ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B4.1 - Demonstrate empathy, active listening, and nonverbal communication TIVES: KB4.1 - Spell and define, using the glossary, all the Words to Know in this chapter ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

5. In the context of communication, ____ may be considered as the awareness of one’s own feelings and the feelings of others. a. perception b. incongruity c. empiricism d. conceptualization ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills HAS VARIABLES: False LEARNING OBJEC KB4.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB4.4 - Recognize barriers to communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.3 - Recognize barriers to communication CAAHEP: V.P.2 - Respond to nonverbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

6. When communicating with patients, you should always: a. avoid eye contact b. display positive body language c. try to remain expressionless d. avoid using gestures of any kind ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB4.6 - Identify types of nonverbal communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication CAAHEP: V.C.2 - Identify types of nonverbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

7. The most common example of a positive, happy facial expression is a: a. smile b. furrowed brow c. raised eyebrow d. squint ANSWER: a POINTS: 1 DIFFICULTY: easy REFERENCES: Figure 4-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.6 - Identify types of nonverbal communication TIVES: Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.2 - Identify types of nonverbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

8. Which of the following is commonly considered a positive gesture? a. rolling of the eyes b. tapping of the foot c. crossed arms d. giving the thumbs-up ANSWER: d POINTS: 1 DIFFICULTY: easy REFERENCES: Figure 4-5 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.6 - Identify types of nonverbal communication TIVES: ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication CAAHEP: V.C.2 - Identify types of nonverbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

9. During a personal conversation, it would be most appropriate to stand ____ from the person you are speaking with. a. less than 1 foot b. 2 feet c. 5 feet d. 7 feet ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.6 - Identify types of nonverbal communication TIVES: ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.2 - Demonstrate the principles of self-boundaries CAAHEP: V.C.11 - Define the principles of self-boundaries DATE CREATED: 12/11/2020 3:43 PM Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills DATE MODIFIED: 12/11/2020 3:43 PM

10. It is recommended that you ask which of the following questions when a patient presents for a follow-up visit? a How are we feeling? . b. How have you been doing since you were here last? c. What’s wrong with you? d. Are you feeling ill? ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: page 87 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.8.f - Prepare and administer oral and parenteral medications and monitor ANDARDS: intravenous (IV) infusions CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

11. Statements that begin with “_____,” can open up a conversation and give patients a positive impression that you care about how they are. a. The doctor b. I c. You d. Never ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.3 - Identify styles and types of verbal communication TIVES: ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.1 - Identify styles and types of verbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 8:13 PM

12. Which of the following is not a deficit need? a. safety Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills b. c. d.

esteem self-actualization belongingness and love

ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 4-9 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.8 - Discuss the theories of Maslow, Erikson, and Kübler-Ross TIVES: ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: ABHES: MA.A.1.5.b - Provide support for terminally ill patients 1) Use empathy when communicating with terminally ill patients 2) Identify common stages that terminally ill patients experience CAAHEP: V.C.15 - Differentiate between adaptive and non-adaptive coping mechanisms DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

13. Everyone is motivated by: a. needs b. money c. compassion d. authority ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.8 - Discuss the theories of Maslow, Erikson, and Kübler-Ross TIVES: ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.C.15 - Differentiate between adaptive and non-adaptive coping mechanisms CAAHEP: V.C.17 (a)(b)(c) - Discuss the theories of: (a) Maslow (b) Erickson (c) Kübler-Ross DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

14. What is the most commonly used defense mechanism? a. rationalization b. displacement c. repression Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills d. intellectualization ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB4.11 - Identify commonly used behavioral defense mechanisms ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.C.15 - Differentiate between adaptive and non-adaptive coping mechanisms CAAHEP: V.C.17 (a)(b)(c) - Discuss the theories of: (a) Maslow (b) Erickson (c) Kübler-Ross DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

15. Watching TV and reading excessively to avoid dealing with an issue are common types of: a. daydreaming b. regression c. problem solving d. temporary withdrawal ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.11 - Identify commonly used behavioral defense mechanisms TIVES: KB4.12 - Compare adaptive and nonadaptive coping mechanisms as they relate to therapeutic communication ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.C.15 - Differentiate between adaptive and non-adaptive coping mechanisms DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

16. Meditation and prayer are forms of which coping skill? a. humor b. spirituality c. positive affirmations d. planning ANSWER: b POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills DIFFICULTY: easy REFERENCES: Table 4-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.12 - Compare adaptive and nonadaptive coping mechanisms as they relate to therapeutic TIVES: communication ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.C.15 - Differentiate between adaptive and non-adaptive coping mechanisms DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

17. Which of these is a nonadaptive coping skill? a. drinking b. sleeping c. creating boundaries d. journaling ANSWER: a POINTS: 1 DIFFICULTY: easy REFERENCES: Table 4-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.12 - Compare adaptive and nonadaptive coping mechanisms as they relate to therapeutic TIVES: communication ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.C.15 - Differentiate between adaptive and non-adaptive coping mechanisms DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

18. The two main types of boundaries are: a. economic and personal b. political and social c. physical and emotional d. chronological and ecological ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills LEARNING OBJEC B4.2 - Demonstrate principles of self-boundaries TIVES: ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.A.2 - Demonstrate the principles of self-boundaries CAAHEP: V.C.11 - Define the principles of self-boundaries DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

Match each component of the Standard Communication Model with its definition. a. sender b. encoder c. message d. medium e. decoder f. receiver DIFFICULTY: difficult REFERENCES: Table 4-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB4.2 - Differentiate between the roles of sender and receiver in the communication cycle TIVES: KB4.3 - Identify styles and types of verbal communication KB4.4 - Recognize barriers to communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.5 - Recognize the elements of oral communication using a sender- receiver process DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM 19. Takes an encoded message and converts it to a form that the receiver understands, such as a phone system with voice or Internet (electronic) message ANSWER: e POINTS: 1 20. Means by which a message is converted into a form that can be transmitted to the receiver ANSWER: POINTS:

b 1

21. What or who is trying to send a message to the receiver ANSWER: POINTS:

a 1

22. Intended target (or user) of a message ANSWER:

f

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04 Applying Communication Skills POINTS:

1

23. Information being transmitted ANSWER: POINTS:

c 1

24. Method used to transmit or send a message ANSWER: POINTS:

d 1

Match each term with its definition. a. compensation b. denial c. displacement d. intellectualization e. malingering f. projection g. rationalization h. repression i. sublimation j. suppression k. communication barrier l. regression m. procrastination n. acceptance DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B4.1 - Demonstrate empathy, active listening, and nonverbal communication TIVES: B4.2 - Demonstrate principles of self-boundaries KB4.1 - Spell and define, using the glossary, all the Words to Know in this chapter KB4.8 - Discuss the theories of Maslow, Erikson, and Kübler-Ross S4.4 - Coach patients appropriately considering cultural diversity, developmental life stages, and communication barriers

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04 Applying Communication Skills ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication CAAHEP: V.A.2 - Demonstrate the principles of self-boundaries CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.1 - Identify styles and types of verbal communication CAAHEP: V.C.11 - Define the principles of self-boundaries CAAHEP: V.C.17 (a)(b)(c) - Discuss the theories of: (a) Maslow (b) Erickson (c) Kübler-Ross CAAHEP: V.C.2 - Identify types of nonverbal communication CAAHEP: V.C.3 - Recognize barriers to communication CAAHEP: V.C.4 - Identify techniques for overcoming communication barriers CAAHEP: V.C.5 - Recognize the elements of oral communication using a sender- receiver process CAAHEP: V.P.2 - Respond to nonverbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM 25. Becoming purposely involved in a project on purpose so that a painful situation can be avoided ANSWER: POINTS:

j 1

26. Justifying behavior with socially acceptable reasons and tending to ignore the real reasons underlying the behavior ANSWER: g POINTS: 1 27. Final stage in the process of dealing with grief ANSWER: POINTS:

n 1

28. Holding feelings inside or forcing unacceptable or painful ideas, feelings, and impulses into the unconscious mind ANSWER: h POINTS: 1 29. Transfer of emotions about one person or situation to another ANSWER: POINTS: 30. Always putting off until tomorrow what you could do today ANSWER: POINTS:

c 1

m 1

31. Deliberately pretending to be sick to avoid dealing with situations that are unpleasant or that cause anxiety ANSWER: e POINTS: 1 32. Refusal to admit or acknowledge something so that you do not have to deal with a problem or situation Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills ANSWER: POINTS:

b 1

33. Used unconsciously to express socially unacceptable instinctive drives or impulses in approved and acceptable ways ANSWER: i POINTS: 1 34. Blaming another person for your own inadequacies ANSWER: POINTS:

f 1

35. Using reasoning to avoid confronting emotional conflicts and stressful situations ANSWER: POINTS:

d 1

36. Behaving in ways that are typically characteristic of an earlier developmental level ANSWER: POINTS:

l 1

37. Using a talent or an attribute to the fullest to compensate for a realized personal shortcoming ANSWER: POINTS:

a 1

38. Anything that gets in the way of communicating a message that is interpreted correctly ANSWER: POINTS:

k 1

Match the communication style to the description. Note: Answers may be used more than once. a. visual b. auditory c. kinesthetic DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB4.3 - Identify styles and types of verbal communication TIVES: KB4.6 - Identify types of nonverbal communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.1 - Identify styles and types of verbal communication CAAHEP: V.C.2 - Identify types of nonverbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM 39. Learn by hearing Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills ANSWER: POINTS:

b 1

40. Visual people need to see pictures or see it in writing ANSWER: POINTS:

a 1

41. These people think in terms of sensations or feeling, often move their hands when talking, and respond

physically as well as verbally ANSWER: POINTS:

c 1

42. These learners learn effectively through touch and movement and space and learn skills by imitation and

practice ANSWER: POINTS:

c 1

43. These learners make up about 65 percent of the population ANSWER: POINTS:

a 1

44. These learners make up about 30 percent of the population ANSWER: POINTS:

b 1

45. This type of learner tends to listen to a lecture and then take notes afterward or rely on printed notes ANSWER: b POINTS: 1 46. This type of learner will most likely take notes, even if written information is presented ANSWER: POINTS:

a 1

47. Make up only 5 percent of the population ANSWER: POINTS:

c 1

48. Which of the following describes a type(s) of verbal communication? a. the spoken word b. eye contact c. personal touch d. all of the above ANSWER: a Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills POINTS: 1 DIFFICULTY: easy REFERENCES: page 82 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.8.f - Prepare and administer oral and parenteral medications and monitor ANDARDS: intravenous (IV) infusions CAAHEP: V.C.1 - Identify styles and types of verbal communication DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM

Match the type of nonverbal communication with its description. Note: Answers may be used more than once. a. appearance b. facial expression c. eye contact d. gestures e. distance f. silence g. therapeutic touch and relationships DIFFICULTY: difficult REFERENCES: Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Procedure 4-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B4.4 - Demonstrate respect for individual diversity including gender, race, religion, age, economic TIVES: status, and appearance KB4.4 - Recognize barriers to communication KB4.6 - Identify types of nonverbal communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.2 - Identify types of nonverbal communication CAAHEP: V.C.3 - Recognize barriers to communication CAAHEP: V.C.4 - Identify techniques for overcoming communication barriers CAAHEP: V.P.2 - Respond to nonverbal communication CAAHEP:V.A.3 - Demonstrate respect for individual diversity including: gender, race, religion, age, economic status, and appearance DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM 49. Body movements that enhance what is being said ANSWER: Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills POINTS:

1

50. The image you project is of utmost importance—the one chance to make a first impression ANSWER: POINTS:

a 1

51. One of the most powerful body language skills ANSWER: POINTS:

c 1

52. Examples are a thumbs-up, okay, high five, applause, winking, and a handshake ANSWER: POINTS:

d 1

53. Appropriate dress, uniform, or businesslike attire that is clean and wrinkle free should be worn ANSWER: POINTS:

a 1

54. Tends to be worn like a billboard; so it is important to convey relaxed and pleasant expression ANSWER: POINTS:

b 1

55. When engaged in a personal conversation, the generally acceptable space between two people is from 1.5 to

4 feet ANSWER: POINTS:

e 1

56. It tells the patient that you are interested in giving and receiving messages of mutual concern and interest ANSWER: c POINTS: 1 57. The least threatening place to touch someone is on the arm between the elbow and the wrist ANSWER: POINTS:

g 1

58. Examples include a hug, handshake, and patting someone on the back ANSWER: POINTS:

g 1

59. Can be frustrating for the person to whom it is directed ANSWER: POINTS:

f 1

60. If someone is moving away from you while you are speaking, he or she may be doing so to create more Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills space or because you are too close for comfort ANSWER: POINTS:

e 1

Match the type of communication barrier to its description. Note: Answers may be used more than once. a. physical disabilities b. psychological attitudes and prejudice c. cultural diversity d. external or environmental distractions e. internal distractions DIFFICULTY: medium REFERENCES: Practical Application QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB4.15 - Analyze the effect of hereditary, cultural, and environmental influences on behavior and TIVES: communication KB4.4 - Recognize barriers to communication KB4.5 - Identify techniques for overcoming communication barriers ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.3 - Recognize barriers to communication CAAHEP: V.C.4 - Identify techniques for overcoming communication barriers DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 8:40 PM 61. Pain, hunger, and anger ANSWER: POINTS:

e 1

62. Hearing loss or lack of sight ANSWER: POINTS:

a 1

63. Not all patients speak, read, write, or understand English ANSWER: POINTS:

c 1

64. Noise such as when others are talking and phones are ringing as well as phone conversations of coworkers

can be sources of interference ANSWER: POINTS:

d 1

65. This refers to personal opinions formed, for example, about alternative lifestyle individuals or certain ethnic

or religious groups Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills ANSWER: POINTS:

b 1

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill. Note: Answers may be used more than once. a. adaptive coping skill b. nonadaptive coping skill DIFFICULTY: difficult REFERENCES: Table 4-3 Table 4-4 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB4.12 - Compare adaptive and nonadaptive coping mechanisms as they relate to therapeutic TIVES: communication ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.C.15 - Differentiate between adaptive and non-adaptive coping mechanisms DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM 66. “Yes, but . . .” ANSWER: POINTS:

b 1

67. Change thoughts ANSWER: POINTS:

a 1

68. Over- or under-eating ANSWER: POINTS:

b 1

69. Journaling ANSWER: POINTS:

a 1

70. Planning ANSWER: POINTS:

a 1

71. Humor ANSWER: POINTS:

a 1

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04 Applying Communication Skills 72. Inappropriate boundaries ANSWER: POINTS:

b 1

73. Hanging onto anger ANSWER: POINTS:

b 1

74. Isolation ANSWER: POINTS:

b 1

75. Spirituality ANSWER: POINTS:

a 1

Match the author with the theory. a. Maslow b. Erickson c. Kübler-Ross DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB4.8 - Discuss the theories of Maslow, Erikson, and Kübler-Ross TIVES: ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.C.17 (a)(b)(c) - Discuss the theories of: (a) Maslow (b) Erickson (c) Kübler-Ross DATE CREATED: 12/11/2020 3:43 PM DATE MODIFIED: 12/11/2020 3:43 PM 76. The grief model was developed initially as a model for helping dying patients cope with death and

bereavement; however, it has been expanded to include the concept of and provide insight and guidance for coming to terms with personal trauma and change and for helping others make emotional adjustments and cope, whatever the cause. ANSWER: POINTS:

c 1

77. He was a German-born American developmental psychologist known for his theory on psychosocial

development of human beings. This theory portrays psychosocial development in stages or phases and as being delineated by age and characterized by a struggle or crisis that must be overcome throughout the life cycle in order to adapt and continue to develop. Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills ANSWER: POINTS:

b 1

78. This model consists of five stages of needs. The first four are grouped together as “deficit needs,” meaning if

something is missing in any of the first four categories. At the fifth stage, you tend to be a problem solver and place a great deal of emphasis on family and long-term relationships. ANSWER: POINTS:

a 1

79. When talking with a patient, you should not: a look away while the patient is speaking b. ask open-ended questions c. comment on something the patient is wearing or a common interest d. take an active interest in what the patient is saying ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B4.1 - Demonstrate empathy, active listening, and nonverbal communication TIVES: KB4.3 - Identify styles and types of verbal communication KB4.4 - Recognize barriers to communication KB4.5 - Identify techniques for overcoming communication barriers KB4.6 - Identify types of nonverbal communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

80. Which of the following is not one of the four E’s used to engage a child in health care matters? a. encouragement b. education c. enlistment d. evidence ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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04 Applying Communication Skills LEARNING OBJEC B4.4 - Demonstrate respect for individual diversity including gender, race, religion, age, economic TIVES: status, and appearance KB4.4 - Recognize barriers to communication KB4.5 - Identify techniques for overcoming communication barriers S4.4 - Coach patients appropriately considering cultural diversity, developmental life stages, and communication barriers ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.P.5 - Coach patients appropriately considering: (a) cultural diversity, (b) developmental life stages, (c) communication barriers DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

81. When working with a pediatric patient, instead of saying deformity, it is recommended that you say: a. disfigurement b. opportunity c. appearance d. problem ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 4-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B4.3 - Adapt care to address the developmental stages of life TIVES: KB4.5 - Identify techniques for overcoming communication barriers KB4.9 - Discuss developmental stages of life S4.4 - Coach patients appropriately considering cultural diversity, developmental life stages, and communication barriers ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.P.5 - Coach patients appropriately considering: (a) cultural diversity, (b) developmental life stages, (c) communication barriers DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

82. When working with older patients, you should: a always provide physical assistance regardless of the patient’s condition b. greet them warmly and by name c. seat them in a location that offers significant stimulation Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills d. avoid all forms of therapeutic touch ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 4-8 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B4.3 - Adapt care to address the developmental stages of life TIVES: KB4.13 - Define coaching a patient as it relates to health maintenance, disease prevention, compliance with treatment plan, community resources, and adaptations relevant to individual patient needs KB4.3 - Identify styles and types of verbal communication KB4.4 - Recognize barriers to communication KB4.9 - Discuss developmental stages of life ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.P.5 - Coach patients appropriately considering: (a) cultural diversity, (b) developmental life stages, (c) communication barriers DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

83. Who typically discusses abnormal results or serious health conditions with patients and their families? a. clinical medical assistant b. administrative medical assistant c. provider d. nurse ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B4.2 - Demonstrate principles of self-boundaries TIVES: KB4.13 - Define coaching a patient as it relates to health maintenance, disease prevention, compliance with treatment plan, community resources, and adaptations relevant to individual patient needs ACCREDITING ST ABHES: MA.A.1.1.b - Compare and contrast the allied health processions and understand their ANDARDS: relation to medical assisting CAAHEP: V.A.2 - Demonstrate the principles of self-boundaries DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

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04 Applying Communication Skills 84. When providing patient education, your first task is to: a assess the patient’s ability to comprehend the instructions b. discuss the instructions with any family members accompanying the patient c. prepare a summary of the session for documentation in the patient’s chart d. answer any questions the patient has about the instructions ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: S4.3 - Coach patients regarding office policies, health maintenance, disease prevention and treatment plans ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: V.P.5 - Coach patients appropriately considering: (a) cultural diversity, (b) developmental life stages, (c) communication barriers DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

85. Documenting patient education: a eliminates the need for maintaining the patient’s chart . b. promotes inconsistency in care c. decreases efficiency d. minimizes professional liability ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: S4.3 - Coach patients regarding office policies, health maintenance, disease prevention and treatment plans ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: CAAHEP: X.P.3 - Document patient care accurately in the medical record DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

86. Which of the following is not one of the Four Essential Truths of Human Interaction? Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills a Different people have different working styles. b. Be aware of your coworkers’ sensitivities and tailor your communications. c. You can’t judge a book by its cover. d. All people appeal to you equally. ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.3 - Identify styles and types of verbal communication TIVES: KB4.4 - Recognize barriers to communication KB4.6 - Identify types of nonverbal communication ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.18 - Discuss examples of diversity (a) cultural (b) social (c) ethnic DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

87. When communicating with others, you should be: a. aggressive b. assertive c. passive d. inactive ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB4.14 - Differentiate between assertive, aggressive, and passive behaviors as they apply to professional communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.14 - Relate the following behaviors to professional communication: assertive, aggressive, passive DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

88. Which of the following is a recommended phrase to help resolve a conflict between coworkers? Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills a You have no right to be upset. . b. You’re not making any sense. c. I know this is really frustrating for you. d. I don’t understand why you’d feel that way. ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 4-10 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B4.1 - Demonstrate empathy, active listening, and nonverbal communication TIVES: KB4.14 - Differentiate between assertive, aggressive, and passive behaviors as they apply to professional communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication CAAHEP: V.A.2 - Demonstrate the principles of self-boundaries DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

89. Which of the following is an example of a petty difference? a taking issue with a coworker’s theft from petty cash b. taking issue with a coworker’s violation of OSHA safety standards c. disagreement on one’s choice of clothing d. disagreement on the ideal method of treatment for a patient ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: page 106 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.8.f - Prepare and administer oral and parenteral medications and monitor ANDARDS: intravenous (IV) infusions CAAHEP: V.A.2 - Demonstrate the principles of self-boundaries CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

90. It is almost always best to take which of the following issues to the office manager? a a disagreement about a coworker’s hairstyle b. a patient’s complaint about a long wait time on a busy day Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills c. a personal dislike of a coworker d. a coworker’s habitual tardiness that affects the practice ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Practical Application QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B4.2 - Demonstrate principles of self-boundaries TIVES: ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: V.A.2 - Demonstrate the principles of self-boundaries DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

91. Staff meetings are usually held a in the medical office during patient care hours . b. in the medical office before or after patient care hours c. at an off-site location before or after patient care hours d. at the home of the physician during patient care hours ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING STANDARD ABHES: MA.A.1.1 - General Orientation S: ABHES: MA.A.1.10.b - Demonstrate professional behavior DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM Identify the correct order of the steps involved in communicating with a difficult or uncooperative patient. a. Step 1 b. Step 2 c. Step 3 d. Step 4 e. Step 5 DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills LEARNING OBJEC B4.1 - Demonstrate empathy, active listening, and nonverbal communication TIVES: B4.2 - Demonstrate principles of self-boundaries KB4.14 - Differentiate between assertive, aggressive, and passive behaviors as they apply to professional communication ACCREDITING ST ABHES: MA.A.1.5.a - Respond appropriately to patients with abnormal behavior patterns ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication CAAHEP: V.A.2 - Demonstrate the principles of self-boundaries CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.1 - Identify styles and types of verbal communication CAAHEP: V.C.11 - Define the principles of self-boundaries CAAHEP: V.C.3 - Recognize barriers to communication DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM 92. Let the patient vent ANSWER: POINTS:

a 1

93. Begin problem solving ANSWER: POINTS:

c 1

94. Express empathy to the patient ANSWER: POINTS:

b 1

95. Follow up ANSWER: POINTS:

e 1

96. Mutually agree on the solution ANSWER: POINTS:

d 1

97. Define coaching a patient as it relates to health maintenance. a providing information to patients in regard to the steps to prepare for an inpatient procedure b. discussing payment options with patients prior to a procedure c. enhancing the patient’s understanding and learning experience when educating patient regarding

topics on health maintenance, disease prevention, and treatment plans as directed by the provider d. all of the above ANSWER: c POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills DIFFICULTY: REFERENCES:

medium Table 4-9 Procedure 4-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.13 - Define coaching a patient as it relates to health maintenance, disease prevention, TIVES: compliance with treatment plan, community resources, and adaptations relevant to individual patient needs ACCREDITING ST CAAHEP: V.C.6 - Define coaching a patient as it relates to: (a) health maintenance, (b) disease ANDARDS: prevention, (c) compliance with treatment plan, (d) community resources, and (e) adaptations relevant to individual patient needs DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

98. Which of the following would not be a step in coaching patients regarding disease prevention? a Develop a plan of action on how to coach the patient based on information ordered by the provider. b. Greet the patient and any other person present in the room by name. c. Provider a written copy of the instructions and review steps verbally with the patient. d. All of the above ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 4-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.13 - Define coaching a patient as it relates to health maintenance, disease prevention, TIVES: compliance with treatment plan, community resources, and adaptations relevant to individual patient needs ACCREDITING ST CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) ANDARDS: religion (d) age (e) economic status (f) appearance CAAHEP: V.P.4 - Coach patients regarding: (b) health maintenance, (c) disease prevention, (d) treatment plan CAAHEP: V.P.5 - Coach patients appropriately considering: (a) cultural diversity, (b) developmental life stages, (c) communication barriers DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

Match the behavior to the description of the communication. Note: Answers may be used more than once. a. assertive b. aggressive c. passive DIFFICULTY: difficult Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJECTIVE KB4.14 - Differentiate between assertive, aggressive, and passive behaviors as they apply to S: professional communication ACCREDITING STAND CAAHEP: V.C.14 - Relate the following behaviors to professional communication: assertive, ARDS: aggressive, passive DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM 99. Using this type of communication may indicate that the message you’re sending is that your thoughts and

feelings aren’t as important as those of other people ANSWER: POINTS:

c 1

100. These type of communicators are verbally and/or physically abusive ANSWER: POINTS:

b 1

101. This type of communication is a style in which individuals express their feelings and opinions and advocate

for their needs in a way that violates the rights of others ANSWER: POINTS:

b 1

102. People using this type of communication value themselves; their time; and their emotional, spiritual, and

physical needs ANSWER: POINTS:

a 1

103. People using this type of communication are strong advocates for themselves and others while being very

respectful ANSWER: POINTS:

a 1

104. Using this type of communication may give others permission to disregard your wants and needs ANSWER: c POINTS: 1 105. With this form of communication the individual may come across as being shy or very easygoing ANSWER: c POINTS: 1 106. Having an understanding of the _______________ influences on behavior is beneficial when working with

culturally diverse patients. Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills a . b.

ethnic, social, and cultural hereditary, cultural, and environmental

c. d.

hereditary, social, and environmental social, cultural, and environmental ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB4.15 - Analyze the effect of hereditary, cultural, and environmental influences on behavior and TIVES: communication ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.18 - Discuss examples of diversity (a) cultural (b) social (c) ethnic CAAHEP: V.P.5 - Coach patients appropriately considering: (a) cultural diversity, (b) developmental life stages, (c) communication barriers DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM

Match the words and phrases to use when working with pediatric patients. Instead of saying: a. deformity b. worry c. perform an X-ray d. problem DIFFICULTY: medium REFERENCES: Table 4-7 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB4.3 - Identify styles and types of verbal communication TIVES: ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: V.C.4 - Identify techniques for overcoming communication barriers DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM 107. Say “finding” instead ANSWER: Copyright Cengage Learning. Powered by Cognero.

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04 Applying Communication Skills POINTS:

1

108. Say “appearance” instead ANSWER: POINTS:

a 1

109. Say “wonder” instead ANSWER: POINTS:

b 1

110. Say “take a picture” instead ANSWER: POINTS:

c 1

An effective communicator knows the “Do’s” and “Don’ts” of communication. Match whether the description/scenario given is a “do” or “don’t”. Note: Answers may be used more than once. a. Communication “Do” b. Communication “Don’t” DIFFICULTY: medium REFERENCES: Table 4-5 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB4.3 - Identify styles and types of verbal communication TIVES: KB4.4 - Recognize barriers to communication KB4.5 - Identify techniques for overcoming communication barriers KB4.6 - Identify types of nonverbal communication ACCREDITING ST ABHES: MA.A.1.5.h - Display effective interpersonal skills with patients and health care team ANDARDS: members ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.18 - Discuss examples of diversity (a) cultural (b) social (c) ethnic CAAHEP: V.C.4 - Identify techniques for overcoming communication barriers DATE CREATED: 12/11/2020 3:45 PM DATE MODIFIED: 12/11/2020 3:45 PM 111. Listen and take an active interest in what the patient is saying. ANSWER: POINTS:

a 1

112. Talk too much about yourself ANSWER: POINTS:

b 1

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04 Applying Communication Skills 113. Let patients talk about themselves ANSWER: POINTS:

a 1

114. Maintain eye contact and use a warm and friendly greeting such as: “Good morning, Mrs. Jones, it’s nice to

see you today.” ANSWER: POINTS:

a 1

115. Forget to use common courtesy and don’t look away while others are speaking. ANSWER: POINTS:

b 1

116. Ask open-ended questions ANSWER: POINTS:

a 1

117. Use questions that require only a yes or no answer ANSWER: POINTS:

b 1

118. Ask political or religious discussions ANSWER: POINTS:

b 1

119. Be overconfident ANSWER: POINTS:

b 1

120. Comment on something the patient is wearing ANSWER: POINTS:

a 1

121. Hang back in the conversation ANSWER: POINTS:

b 1

122. Comment on a common interest or current event ANSWER: POINTS:

a 1

123. Avoid eye contact with all patients ANSWER:

b

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04 Applying Communication Skills POINTS:

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1

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05 Medical Terminology 1. The majority of medical terms have either _____ foundations. a. French or Spanish b. Latin or Greek c. Gaelic or Roman d. Russian or Arabic ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING STANDAR ABHES: MA.A.1.3 - Medical Terminology DS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 2. The prefix ante- means: a. b. c. d.

with without after before

ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTI KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word VES: as they are used in medical word building. ACCREDITING STAN ABHES: MA.A.1.3 - Medical Terminology DARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 3. The _____ is the component that goes at the beginning of a word and modifies its meaning. a. word root b. suffix c. prefix d. combining form ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-1 Copyright Cengage Learning. Powered by Cognero.

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05 Medical Terminology QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTI KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word VES: as they are used in medical word building. ACCREDITING STAN ABHES: MA.A.1.3 - Medical Terminology DARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 4. The prefix iso- means: a. large b. same c. insufficient d. outside ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTI KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word VES: as they are used in medical word building. ACCREDITING STAN ABHES: MA.A.1.3 - Medical Terminology DARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 5. The prefix dia- means: a. b. c. d.

through against inferior in front of

ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTI KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word VES: as they are used in medical word building. ACCREDITING STAN ABHES: MA.A.1.3 - Medical Terminology DARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM Copyright Cengage Learning. Powered by Cognero.

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05 Medical Terminology DATE MODIFIED:

10/27/2020 11:57 AM

6. The prefix intra- means: a. b. c. d.

above between same within

ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTI KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word VES: as they are used in medical word building. ACCREDITING STAN ABHES: MA.A.1.3 - Medical Terminology DARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 7. The prefix ultra- means: a. single b. scanty c. beyond d. backward ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTI KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word VES: as they are used in medical word building. ACCREDITING STAN ABHES: MA.A.1.3 - Medical Terminology DARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 8. Suffixes do not commonly indicate a: a. location b. procedure c. condition d. disease Copyright Cengage Learning. Powered by Cognero.

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05 Medical Terminology ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter ACCREDITING STANDAR ABHES: MA.A.1.3 - Medical Terminology DS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 9. When dissecting a medical term, you should identify the word parts in which order (first to last)? a suffix, prefix, word root or combining form . b. prefix, word root or combining form, suffix c. prefix, suffix, word root or combining form d. word root or combining form, prefix, suffix ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTI KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter VES: KB5.3 - Identify medical terms labeling the word parts ACCREDITING STAN ABHES: MA.A.1.3 - Medical Terminology DARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 10. The suffix -dynia means: a. before b. after c. pertaining to d. pain ANSWER: d POINTS: 1 DIFFICULTY: difficult REFERENCES: Table 5-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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05 Medical Terminology LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

11. Which suffix means “discharge”? a. -rraphy b. -rrhea c. -rrhagia d. -rrhaphy ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

12. Which suffix means “breath” or “breathing”? a. -phrenia b. -rrhexis c. -pnea d. -plegia ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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05 Medical Terminology LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

13. The suffix -stomy means: a. opening b. formation c. surgical repair d. abnormal ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

14. Which suffix means “disease”? a. b. c. d. ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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-oma -phasia -trophic -pathy

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05 Medical Terminology LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

15. The combining form colp/o means: a. breast b. ovary c. vagina d. tube ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts KB5.4 - Build terms using the appropriate word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

16. The combining form cyan/o means: a. blue b. cell c. mental illness d. white ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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05 Medical Terminology LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts KB5.4 - Build terms using the appropriate word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

17. The combining form gastr/o means: a. mouth b. colon c. nerve d. stomach ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 5-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts KB5.4 - Build terms using the appropriate word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

18. When building a medical term, which part of the word do you identify first? a. suffix b. prefix c. word root d. combining form ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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05 Medical Terminology LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts KB5.4 - Build terms using the appropriate word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

19. When changing a singular word with the ending of -nx to a plural word you would change it to: a. -es b. -nges c. -ices d. -ix ANSWER: b POINTS: 1 DIFFICULTY: difficult REFERENCES: Table 5-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB5.5 - Form plurals from singulars of medical terms ACCREDITING STANDAR ABHES: MA.A.1.3 - Medical Terminology DS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 20. When changing a singular word with the ending of -a to a plural word, you change it to: a. -as b. -ices c. -ae d. -aes ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Table 5-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB5.5 - Form plurals from singulars of medical terms

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05 Medical Terminology ACCREDITING STANDAR ABHES: MA.A.1.3 - Medical Terminology DS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM Match each prefix with its meaning. a. endob. polyc. bid. megaloe. tachyf. quadrag. subh. circumi. panj. epiDIFFICULTY: difficult REFERENCES: Table 5-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 21. Abnormally fast ANSWER: POINTS:

e 1

22. Around ANSWER: POINTS:

h 1

23. Upon, over ANSWER: POINTS:

j 1

24. Within ANSWER:

a

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05 Medical Terminology POINTS:

1

25. Four ANSWER: POINTS:

f 1

26. Large ANSWER: POINTS:

d 1

27. All ANSWER: POINTS:

i 1

28. Excessive ANSWER: POINTS:

b 1

29. Below ANSWER: POINTS:

g 1

30. Two ANSWER: POINTS:

c 1

Match each suffix with its meaning. a. -ory b. -cidal c. -crine d. -ase e. -ectasis f. -ad g. -edema h. -iasis i. -gen j. -blast DIFFICULTY: difficult REFERENCES: Table 5-2 QUESTION TYPE: Matching HAS VARIABLES: False

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05 Medical Terminology LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 31. To secrete ANSWER: POINTS:

c 1

32. Stretching, dilating ANSWER: POINTS:

e 1

33. Condition, abnormal condition ANSWER: POINTS:

h 1

34. Killing, destroying ANSWER: POINTS:

b 1

35. Baby, immature ANSWER: POINTS:

j 1

36. Swelling, fluid accumulation ANSWER: POINTS:

g 1

37. Enzyme ANSWER: POINTS:

d 1

38. Pertaining to, condition (of) ANSWER: POINTS:

a 1

39. Toward ANSWER: POINTS:

f 1

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05 Medical Terminology 40. Producing ANSWER: POINTS:

i 1

Identify the term as having a singular or plural ending with the example provided. Note: Answers may be used more than once. a. singular b. plural DIFFICULTY: difficult REFERENCES: Table 5-4 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.3 - Identify medical terms labeling the word parts KB5.5 - Form plurals from singulars of medical terms ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 41. Vertebra ANSWER: POINTS:

a 1

42. Apex ANSWER: POINTS:

a 1

43. Diagnoses ANSWER: POINTS:

b 1

44. Phalanges ANSWER: POINTS:

b 1

45. Atria ANSWER: POINTS:

b 1

46. Bacilli ANSWER: POINTS:

b 1

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05 Medical Terminology 47. Appendix ANSWER: POINTS:

a 1

48. Vertebrae ANSWER: POINTS:

b 1

Identify and match the word root with the term or meaning provided. Note: Answers may be used more than once. a. cardiomyopathy b. blue c. musculoskeletal d. neurological e. nephrology f. gastrologist g. urine h. osteoarthritis i. leukemia j. colonoscopy DIFFICULTY: difficult REFERENCES: Table 5-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 49. Neur ANSWER: POINTS:

d 1

50. Muscul ANSWER: POINTS:

c 1

51. Oste ANSWER: POINTS:

h 1

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05 Medical Terminology 52. Ur ANSWER: POINTS:

g 1

53. Cyan ANSWER: POINTS:

b 1

54. Colon ANSWER: POINTS:

j 1

55. Leuk ANSWER: POINTS:

i 1

56. Gastr ANSWER: POINTS:

f 1

57. Cardi ANSWER: POINTS:

a 1

58. Nephr ANSWER: POINTS:

e 1

59. Build the correct medical term for “An inflammation of the muscle of the heart.” a. myocardioitis b. myocarditis c. mycardiopathy d. endocarditis ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as TIVES: they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts KB5.4 - Build terms using the appropriate word parts Copyright Cengage Learning. Powered by Cognero.

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05 Medical Terminology ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

Match the following term with the definition/example provided. Note: Answers may be used more than once. a. prefix b. suffix c. word root d. combining forms DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 60. Most often describes part of the body and sometimes denotes color ANSWER: POINTS:

c 1

61. Word roots that have a vowel added to the end of it ANSWER: POINTS:

d 1

62. A word part added to the end of a word to complete that term ANSWER: POINTS:

b 1

63. Most often, the vowel is an o; the other two most common vowels seen in this are a and i ANSWER: POINTS:

d 1

64. A word part always found at the beginning of a medical term that changes or modifies the word root in the

medical term ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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05 Medical Terminology 65. Often indicates a location, presence or absence, quantity, size, frequency, or position ANSWER: POINTS:

a 1

66. Usually indicates a procedure, condition, disorder, or disease ANSWER: POINTS:

b 1

67. Can change a medical term to an adjective as well ANSWER: POINTS:

b 1

68. The difference between the word root and the combining form is: a that a vowel is added to the word root when necessary to make the terms easier to pronounce and

more logical b. that a vowel is removed from the word when necessary to make the terms easier to pronounce and more logical c. word root defines whether singular or plural and combining form changes the definition d. all of the above ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

Match the suffix to the meaning provided. Note: Answers may be used more than once. a. -ac b. -globin c. -ad d. -asthenia e. -cele f. -ectomy g. -emesis Copyright Cengage Learning. Powered by Cognero.

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05 Medical Terminology h. -emia DIFFICULTY: difficult REFERENCES: Table 5-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM 69. Toward ANSWER: POINTS:

c 1

70. Hernia, abnormal protrusion ANSWER: POINTS:

e 1

71. Surgical removal ANSWER: POINTS:

f 1

72. Pertaining to; condition of ANSWER: POINTS:

a 1

73. Vomiting ANSWER: POINTS:

g 1

74. Protein ANSWER: POINTS:

b 1

75. Weakness ANSWER: POINTS:

d 1

76. Blood ANSWER:

h

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05 Medical Terminology POINTS:

1

77. Usually, prefixes are not altered when added to a combining form or word root; however, there are a few exceptions to this. Which of the following is an exception? a A basic rule is that if the combining form or word root begins with a consonant, you would select

the most appropriate prefix that is applicable that ends in a vowel. b. A basic rule is that if the combining form or word root begins with a -ante, you would select the most appropriate prefix that is applicable that ends in -ology. c. A basic rule is that if the combining form or word root begins with a vowel, you would select the most appropriate prefix that is applicable that ends in a consonant. d. None of the above ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB5.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB5.2 - Define word root, combining vowel, suffix, prefix, combining form, and compound word as they are used in medical word building. KB5.3 - Identify medical terms labeling the word parts ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.C.9 - Identify medical terms labeling the word parts DATE CREATED: 10/27/2020 11:57 AM DATE MODIFIED: 10/27/2020 11:57 AM

Match the common medical abbreviation with its meaning. a. AF b. CAD c. CVA d. ECG e. EEG f. EGD g. PVD h. UGI DIFFICULTY: difficult REFERENCES: Table 5-5 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB5.7 - Define commonly used medical term abbreviations related to all body systems TIVES:

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05 Medical Terminology ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: ABHES: MA.A.1.3.d - Define and use medical abbreviations when appropriate and acceptable CAAHEP: V.C.10 - Define medical terms and abbreviations related to all body systems DATE CREATED: 12/9/2020 11:30 PM DATE MODIFIED: 12/9/2020 11:38 PM 78. electroencephalogram ANSWER: POINTS:

e 1

79. esophagogastroduodenoscopy ANSWER: POINTS:

f 1

80. atrial fibrillation ANSWER: POINTS:

a 1

81. coronary artery disease ANSWER: POINTS:

b 1

82. upper GI series ANSWER: POINTS:

h 1

83. electrocardiogram ANSWER: POINTS:

d 1

84. peripheral vascular disease ANSWER: POINTS:

g 1

85. also known as "stroke" ANSWER: POINTS:

c 1

86. Why is the correct spelling of medical terminology so important? a To ensure proper pronunciation b. Misspelling is common and EHRs auto-correct c. Misspelling a term can mean the difference in a diagnosis or treatment d. All of the above ANSWER: c Copyright Cengage Learning. Powered by Cognero.

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05 Medical Terminology POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIV KB5.8 - Explain why correctly spelling medical terminology is important in the role of the ES: medical assistant. ACCREDITING STAN ABHES: MA.A.1.3 - Medical Terminology DARDS: CAAHEP: V.C.10 - Define medical terms and abbreviations related to all body systems DATE CREATED: 12/9/2020 11:38 PM DATE MODIFIED: 12/9/2020 11:43 PM 87. Which of the following is an example of the medical specialty of the endocrine system? a. hyperglycemia b. polyneuralgia c. cervicitis d. crypotchidism ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB5.6 - Identify common medical terms related to various specialties TIVES: ACCREDITING ST ABHES: MA.A.1.3 - Medical Terminology ANDARDS: CAAHEP: V.P.3 - Use medical terminology correctly and pronounced accurately to communicate information to providers and patients DATE CREATED: 12/9/2020 11:45 PM DATE MODIFIED: 12/9/2020 11:49 PM

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06 Anatomic Descriptors and Fundamental Body Structure 1. The science of the function of cells, tissues, and organs of the body is called: a. cytology b. histology c. gross anatomy d. physiology ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM 2. The _____ divides the anterior cavity into an upper thoracic cavity and a lower abdominopelvic cavity. a. diaphragm b. aorta c. peritoneum d. umbilicus ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.6 - Describe the four quadrants of the abdomen KB6.7 - Describe each body cavity KB6.8 - List major organ(s) located within each body cavity ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

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06 Anatomic Descriptors and Fundamental Body Structure 3. When the abdomen is divided into nine regions, which of the following is one of the three central areas? a. lumbar b. iliac c. epigastric d. hypochondriac ANSWER: c POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.3 - Describe the structural organization of the human body KB6.6 - Describe the four quadrants of the abdomen ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

4. The cell membrane consists of _____ molecules. a. protein and fat b. protein and sugar c. carbohydrates and salts d. lipids and water ANSWER: a POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 6-10 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.3 - Describe the structural organization of the human body KB6.9 - Describe the basic characteristics of the cell ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

5. The ____ are two cylinder-shaped organelles near the nucleus that separate and form spindle fibers that attach to the chromosomes during mitosis. a. lysosomes b. centrioles Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure c. d.

mitochondria pinocytic vesicles

ANSWER: POINTS: DIFFICULTY: REFERENCES:

b 1 difficult Table 6-2 Figure 6-16 Figure 6-10 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB6.3 - Describe the structural organization of the human body S: KB6.9 - Describe the basic characteristics of the cell ACCREDITING STANDA ABHES: MA.A.1.2 - Anatomy and Physiology RDS: CAAHEP: I.C.1 - Describe structural organization of the human body DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM 6. Which of these processes is also known as cell eating? a. active transport b. filtration c. phagocytosis d. pinocytosis ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 6-15 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.3 - Describe the structural organization of the human body KB6.9 - Describe the basic characteristics of the cell ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

7. Which of the following pH values indicates an acidic solution? a. 10.0 b. 9.5 c. 7.0 Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure d.

4.5

ANSWER: d POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

8. Which of these statements is correct? a Neurons are cells of muscle tissue. b. Some neurons cannot be regenerated if damaged or destroyed. c. Neurons increase in number after birth. d. Neurons are not formed until after birth. ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

9. The incidence of Down syndrome in North America is about __ in every 700 live births, but varies depending on the mother’s age. a. 1 b. 7 c. 12 d. 19 ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 6-25 Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.13 - Identify common pathology related to genetic conditions including signs, symptoms, and TIVES: etiology KB6.14 - Compare structure and function of congenital and genetic disorders across the life span ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 12/10/2020 11:13 PM

10. Which of the following is not a common cause of dwarfism? a. endocrine dysfunction b. deficiency disease c. bacterial meningitis d. renal insufficiency ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 6-26 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.13 - Identify common pathology related to genetic conditions including signs, symptoms, and TIVES: etiology KB6.14 - Compare structure and function of congenital and genetic disorders across the life span ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

11. Patients with galactosemia cannot digest: a. pectin b. milk c. carbohydrates d. fats ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure LEARNING OBJEC KB6.13 - Identify common pathology related to genetic conditions including signs, symptoms, and TIVES: etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

12. Which of the following is not a common symptom of Klinefelter’s syndrome? a abnormally heavy body hair . b. failure of the penis and testicles to mature fully c. mental retardation d. breast enlargement ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.13 - Identify common pathology related to genetic conditions including signs, symptoms, and TIVES: etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

13. Turner’s syndrome is characterized by short stature, webbing of the neck, a low hairline, and: a. early onset of menses b. closely spaced nipples c. breast enlargement d. underdevelopment of the genitalia ANSWER: d POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.13 - Identify common pathology related to genetic conditions including signs, symptoms, and TIVES: etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

14. Using genetic engineering, the disease status can currently be determined for a fetus with: a. type I diabetes b. Grave’s disease c. Huntington’s disease d. Down syndrome ANSWER: c POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.13 - Identify common pathology related to genetic conditions including signs, symptoms, and TIVES: etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

15. Edema causes the affected tissues to: a. appear inflamed b. appear puffy c. dehydrate d. shrink ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.12 - Describe the four main types of body tissues ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

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06 Anatomic Descriptors and Fundamental Body Structure 16. Which type of tissues specialize to provide specific secretions for the body? a. epithelial b. connective c. nerve d. muscle ANSWER: a POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 6-17 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.12 - Describe the four main types of body tissues ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

17. Which of the following is not one of the three categories of connective tissue? a. connective tissue proper b. supportive connective tissue c. fluid connective tissue d. myelinic connective tissue ANSWER: d POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 6-18 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.12 - Describe the four main types of body tissues ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

18. Which of the following is not a component of lymph? a. water b. glucose Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure c. d.

protein salt

ANSWER: c POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.12 - Describe the four main types of body tissues TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

19. Cartilage is found in all of the following parts of the body except: a. the wrist b. between the bones of the spine c. the voice box d. the ear ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.12 - Describe the four main types of body tissues TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

20. Nerves outside the brain and spinal cord are called _____ nerves. a. osseous b. peripheral c. asymptomatic d. symptomatic ANSWER: b POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB6.3 - Describe the structural organization of the human body TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM

Match each term with its definition. a. pathophysiology b. medial c. lateral d. anterior e. posterior f. abdominal g. pelvic h. DNA i. endocytosis j. exocytosis DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.4 - Describe the anatomical directional terms used for the human body KB6.5 - Describe the two vertical body planes and the horizontal body plane ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM 21. Located away from the midline ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure 22. Material within the chromosome that encodes the genes which are located at specific sites on the chromosome ANSWER: h POINTS: 1 23. Located toward the midline ANSWER: POINTS:

b 1

24. Lower portion of the abdominopelvic cavity ANSWER: POINTS:

g 1

25. Process through which substances are moved from the inside of a cell to the outside ANSWER: POINTS:

j 1

26. Front side of the body ANSWER: POINTS:

d 1

27. Study of mechanisms by which disease occurs, the responses of the body to the disease process, and the effects of both on normal function ANSWER: a POINTS: 1 28. Upper portion of the abdominopelvic cavity ANSWER: POINTS:

f 1

29. Process through which large molecules are absorbed into a cell ANSWER: POINTS:

i 1

30. Back side of the body ANSWER: POINTS:

e 1

Match each term with its definition. a. homeostasis b. dominant gene c. recessive gene d. cleft palate e. cystic fibrosis Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure f. spina bifida g. stem cell h. system i. organs j. tissues DIFFICULTY: difficult REFERENCES: Table 6-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.10 - Describe the patterns of inheritance and how they affect a trait KB6.13 - Identify common pathology related to genetic conditions including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: ABHES: MA.A.1.3.c - Apply medical terminology for each specialty CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 12/11/2020 6:58 PM 31. Group of cells of the same type that join together for a common purpose ANSWER: POINTS:

j 1

32. In the embryonic form, have the potential to develop into all or nearly all of the tissues of the body ANSWER: POINTS:

g 1

33. Type of gene that can produce a trait without regard to the nature of its pair member ANSWER: POINTS:

b 1

34. Group of body organs that perform similar functions ANSWER: POINTS:

h 1

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06 Anatomic Descriptors and Fundamental Body Structure 35. Presence of a structural defect in the roof of the mouth ANSWER: POINTS:

d 1

36. Condition that exists when the internal environment is functioning properly and all the organs and tissues of the body are performing their appropriate tasks ANSWER: a POINTS: 1 37. Structural malformation of the spine in which the posterior portion of the spinal tissues fails to close during the first 3 months of pregnancy ANSWER: f POINTS: 1 38. Two or more types of tissue that work together to perform a specific body function ANSWER: POINTS:

i 1

39. Type of gene that does not result in a recognizable trait unless both members of the gene pair are of a similar mutation ANSWER: c POINTS: 1 40. Generalized dysfunction of the exocrine glands, affecting multiple organ systems ANSWER: POINTS:

e 1

Match each term with its definition. a. BRCA analysis b. polymerase chain reaction c. DNA fingerprinting d. genetic counseling e. gene therapy f. genetic engineering g. embryonic stem cells h. striated i. smooth j. cardiac DIFFICULTY: difficult REFERENCES: Figure 6-22A Figure 6-22B Figure 6-22C QUESTION TYPE: Matching HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.10 - Describe the patterns of inheritance and how they affect a trait KB6.13 - Identify common pathology related to genetic conditions including signs, symptoms, and etiology KB6.14 - Compare structure and function of congenital and genetic disorders across the life span ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: ABHES: MA.A.1.3.c - Apply medical terminology for each specialty CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM 41. Type of muscle tissue found connected to the bones of the body ANSWER: POINTS:

h 1

42. Insertion of a perfect gene into the cells of a person with a congenital disorder caused by a defective gene ANSWER: e POINTS: 1 43. Technique used to isolate, characterize, and produce large quantities of specific pieces of DNA from very small amounts of starting material ANSWER: b POINTS: 1 44. Type of muscle tissue found within the walls of all the organs of the body except the heart ANSWER: POINTS:

i 1

45. Information provided to a couple regarding their risks of having a child with a genetic disorder ANSWER: POINTS:

d 1

46. Method of screening for breast and ovarian cancer ANSWER: POINTS:

a 1

47. Used in the prenatal diagnosis of inherited diseases ANSWER:

f

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06 Anatomic Descriptors and Fundamental Body Structure POINTS:

1

48. Type of involuntary muscle tissue found only in the heart ANSWER: POINTS:

j 1

49. Detection and identification method used in criminal investigations ANSWER: POINTS:

c 1

50. These have the potential to develop into all or nearly all of the tissues of the body ANSWER: POINTS:

g 1

Match the cell organelle to its function. a. cell membrane b. cytoplasm c. nucleus d. nuclear membrane e. nucleoplasm f. nucleolus g. ribosomes h. endoplasmic reticulum i. mitochondria j. Golgi apparatus k. lysosomes l. pinocytic vesicles m. centrosome n. centrioles DIFFICULTY: difficult REFERENCES: Table 6-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.11 - Describe the six ways molecules pass through cell membranes KB6.9 - Describe the basic characteristics of the cell ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM 51. Provides an organized watery environment in which life functions take place by the activities of the Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure organelles contained in the cytoplasm ANSWER: POINTS:

b 1

52. Serve as sites for protein synthesis ANSWER: POINTS:

g 1

53. Transport large particles into a cell ANSWER: POINTS:

l 1

54. Provide spindle fibers for attaching chromosomes during cellular division ANSWER: POINTS:

n 1

55. Provides passages through which transport of substances occurs in cytoplasm ANSWER: POINTS:

h 1

56. Functions as a site for RNA synthesis ANSWER: POINTS:

f 1

57. Serves as the “brain” for the control of the cell’s metabolic activities and cell division; has DNA and genes ANSWER: c POINTS: 1 58. Regulates transport of substances into and out of the cell ANSWER: POINTS: 59. Contains two centrioles that are functional during animal cell division ANSWER: POINTS:

a 1

m 1

60. Serve as centers of cellular digestion ANSWER: POINTS:

k 1

61. A clear, semifluid medium that fills the spaces around the chromatin and the nucleoli ANSWER: POINTS:

e 1

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06 Anatomic Descriptors and Fundamental Body Structure 62. Manufactures carbohydrates and packages secretions for discharge from the cell ANSWER: POINTS:

j 1

63. Serve as sites of cellular respiration and energy production; the “powerhouse” of the cell ANSWER: POINTS:

i 1

64. Regulates transport of substances into and out of the nucleus ANSWER: POINTS:

d 1

Match the name or base of common acid with where it is found or used. a. acetic acid b. ammonium hydroxide c. boric acid d. magnesium hydroxide e. carbonic acid f. potassium hydroxide g. hydrochloric acid h. sodium hydroxide i. nitric acid j. sulfuric acid DIFFICULTY: difficult REFERENCES: Table 6-1 Figure 6-9 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.11 - Describe the six ways molecules pass through cell membranes KB6.9 - Describe the basic characteristics of the cell ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM 65. Milk of magnesia ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure 66. Household liquid cleaners ANSWER: POINTS:

b 1

67. Stomach ANSWER: POINTS:

g 1

68. Industrial oxidizing acid ANSWER: POINTS:

i 1

69. Weak eyewash ANSWER: POINTS:

c 1

70. Lye ANSWER: POINTS:

h 1

71. Carbonated beverages ANSWER: POINTS:

e 1

72. Vinegar ANSWER: POINTS:

a 1

73. Batteries and industrial mineral acid ANSWER: POINTS:

j 1

74. Caustic potash ANSWER: POINTS:

f 1

Match the disease with the system(s) involved and the pathology present. Note: Answers may be used more than once. a. cystic fibrosis b. hemochromatosis DIFFICULTY: difficult REFERENCES: Table 6-3 QUESTION TYPE: Matching HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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06 Anatomic Descriptors and Fundamental Body Structure LEARNING OBJEC KB6.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB6.2 - Identify the various systems of the human body ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:31 PM DATE MODIFIED: 11/11/2020 5:31 PM 75. Sweat gland dysfunction ANSWER: POINTS:

a 1

76. Circulatory system ANSWER: POINTS:

b 1

77. Endocrine system ANSWER: POINTS:

a 1

78. Musculoskeletal system ANSWER: POINTS:

b 1

79. Integumentary system ANSWER: POINTS:

b 1

80. Excess iron in the blood, congestive heart failure ANSWER: POINTS:

b 1

81. Digestive system ANSWER: POINTS:

a 1

82. Calcium deposits in cartilage and iron deposits in synovial fluid ANSWER: POINTS:

b 1

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06 Anatomic Descriptors and Fundamental Body Structure 83. Respiratory system ANSWER: POINTS:

a 1

84. Reproductive system ANSWER: POINTS:

b 1

85. Difficulty breathing, wheezing, acute pulmonary infections ANSWER: POINTS:

a 1

86. Excessive appetite but poor weight gain, foul-smelling stools ANSWER: POINTS:

a 1

87. Skin pigmentation, iron deposits ANSWER: POINTS:

b 1

88. Male testicular atrophy ANSWER: POINTS:

b 1

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07 The Nervous System 1. What are the two main divisions of the nervous system? a. sympathetic and parasympathetic b. central and peripheral c. dorsal and ventral d. dendrite and axon ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECT KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter IVES: KB7.4 - Describe the normal function of the neurological system ACCREDITING STA ABHES: MA.A.1.2 - Anatomy and Physiology NDARDS: CAAHEP: I.C.2 - Identify body systems DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 2. Which of the following is not found in all nerve cells? a. cytoplasm b. nucleus c. mitochondrion d. cell membrane ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.4 - Describe the normal function of the neurological system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

3. Nerve impulses normally travel about ____ miles per hour. a. 200 b. 2000 c. 800 Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System d.

8000

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.4 - Describe the normal function of the neurological system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

4. What are the two divisions of the autonomic nervous system? a. central and peripheral b. sympathetic and parasympathetic c. dendrite and axon d. dorsal and ventral ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB7.3 - Describe the purpose of the autonomic nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

5. The ____ lobe is associated with vision. a. frontal b. parietal c. occipital d. temporal ANSWER: c POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System REFERENCES:

Figure 7-9 Figure 7-10A QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB7.6 - Identify the anatomical location of major organs in the neurological system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

6. Which part of the brain is the reflex center for chewing, tasting, and secreting saliva? a. sulci b. corpus callosum c. dura mater d. pons ANSWER: d POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 7-9 Figure 10-A QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB7.10 - Differentiate between simple and complex reflex actions KB7.6 - Identify the anatomical location of major organs in the neurological system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

7. The pia mater, arachnoid, and dura mater make up the: a. foramens b. meninges c. ventricles d. cerebellum ANSWER: b POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System DIFFICULTY: REFERENCES:

difficult Figure 7-9 Figure 7-11 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB7.11 - Describe the coverings of the brain and spinal cord including their purpose ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

8. Which of these conditions is the most common form of dementia? a. amyotrophic lateral sclerosis (ALS) b. Parkinson’s disease c. Alzheimer’s disease d. Reye’s syndrome ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system KB7.15 - Compare structure and function of the nervous system across the life span ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

9. Encephalitis: a causes nerve cell destruction . b. is a mild form of spinal inflammation c. appears slowly over time Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System d.

has no known symptoms ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

10. Which of these is not associated with essential tremor? a head movements in a yes-yes motion . b. head movement in a no-no motion c. hands shaking when trying to make movements d. hands shaking when at rest ANSWER: d POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System 11. Migraines are a form of ____ headache. a. muscle contraction b. tension c. vascular d. traction inflammatory ANSWER: c POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

12. Which of the following is not a form of meningitis? a. fungal b. viral c. bacterial d. parasitic ANSWER: d POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

13. When is multiple sclerosis (MS) usually first diagnosed? a. infancy b. early adolescence c. between the ages of 20 and 40 d. between the ages of 40 and 60 ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

14. Paralyses are divided into what two general groups? a. spastic and flaccid b. chronic and incidental c. congenital and bacterial d. progressive and regressive ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

15. Damage to the right side of the brain causes paralysis in the ____ of the body. a. upper half b. lower half c. right side d. left side ANSWER: d POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

16. Paraplegia is usually caused by: a. bacterial infection b. trauma c. a congenital condition d. extensive use of illicit drugs ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

17. Which of these statements is correct? a Quadriplegia is a permanent form of paralysis. b. Quadriplegia commonly produces high blood pressure. c. Patients with quadriplegia commonly experience elevated body temperature. d. Quadriplegia is caused by injury to the brain. ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

18. The main symptoms of Parkinson’s disease are: a fatty infiltration of the liver and increased intracranial pressure b. tremor of the head and arms c. muscle rigidity and tremor of the hand d. progressive stiffening of the muscles and paralysis ANSWER: c Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

19. Sciatica is most common in: a. infants of both sexes b. adolescents of both sexes c. older females d. middle-aged males ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system KB7.2 - Apply medical terminology for the neurological system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

20. What is the most common first symptom of Tourette syndrome? Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System a facial tic . b. vocalization of socially unacceptable words c. barking noises and tongue clicking d. echoing things just heard ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system KB7.2 - Apply medical terminology for the neurological system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

Match each term with its definition. a. internuncial neurons b. membrane excitability c. serotonin d. interneurons e. autonomic system f. brain g. ventricles h. cerebrospinal fluid i. arteriography j. Glasgow Coma Scale (GCS) k. electromyography (EMG) l. lumbar puncture DIFFICULTY: difficult

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07 The Nervous System REFERENCES:

Figure 7-3 Figure 7-8 Figure 7-9 Figure 7-11 Figure 7-12 Figures 7-13 A & B QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB7.11 - Describe the coverings of the brain and spinal cord including their purpose KB7.12 - Describe diagnostic measures for diseases of the nervous system KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system KB7.15 - Compare structure and function of the nervous system across the life span KB7.2 - Apply medical terminology for the neurological system KB7.3 - Describe the purpose of the autonomic nervous system KB7.5 - List the major organs in the neurological system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 21. Acts as a watery cushion or shock absorber to provide additional protection for the delicate tissues of the central nervous system ANSWER: h POINTS: 1 22. Connecting nerve cells ANSWER: POINTS:

a 1

23. Diagnostic test in which a catheter is threaded up to the carotid artery in the neck, and a dye is injected to show the cerebral blood vessels when X-rays are taken ANSWER: i POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System 24. White matter in the spinal cord that is mainly comprised of axons of these ANSWER: POINTS:

d 1

25. Process by which nerves create electric charges to carry impulses ANSWER: POINTS:

b 1

26. Large mass of nerve tissue with about 100 billion neurons ANSWER: POINTS:

f 1

27. Procedure, indicated when meningitis is suspected, that involves inserting a spinal needle into the subarachnoid space to remove cerebrospinal fluid for examination ANSWER: l POINTS: 1 28. Spaces or cavities found within the brain ANSWER: POINTS:

g 1

29. Demonstrates the electrical activity of the peripheral muscles at rest and when activated ANSWER: POINTS:

k 1

30. Frequently called the “flight-fright mechanism” because it accelerates our body functions to permit escaping or otherwise dealing with danger ANSWER: e POINTS: 1 31. Assessment tool used to describe the level of consciousness ANSWER: POINTS:

j 1

32. Research has indicated that depressed people have less of this than people who are not depressed ANSWER: POINTS:

c 1

Match each term with its definition. a. angiography b. axon c. coma scale d. dura mater e. Alzheimer’s disease f. amyotrophic lateral sclerosis (ALS) Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System g. subdural h. meningitis i. neuralgia j. paralysis k. paraplegia l. Reye’s syndrome m. Tourette syndrome n. synapse DIFFICULTY: difficult REFERENCES: Figure 7-1 Figure 7-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB7.11 - Describe the coverings of the brain and spinal cord including their purpose KB7.12 - Describe diagnostic measures for diseases of the nervous system KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system KB7.15 - Compare structure and function of the nervous system across the life span KB7.2 - Apply medical terminology for the neurological system KB7.3 - Describe the purpose of the autonomic nervous system KB7.5 - List the major organs in the neurological system KB7.6 - Identify the anatomical location of major organs in the neurological system KB7.8 - Identify the two types of peripheral nerves KB7.9 - Describe the effects of various substances on the action of a synapse ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 12/12/2020 11:48 AM 33. An extension from a nerve cell ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System 34. Loss of motor or sensory function in the lower extremities, with or without involvement of the abdominal and back muscles ANSWER: k POINTS: 1 35. Term used to describe the temporary or permanent loss of voluntary function in a portion of the body ANSWER: POINTS:

j 1

36. Positive diagnosis of this condition is not possible until after death, when the brain can be examined ANSWER: POINTS:

e 1

37. The outer membrane layer of tough, fibrous tissue that protects the CNS ANSWER: POINTS:

d 1

38. The space between the dura mater and the arachnoid ANSWER: POINTS:

g 1

39. Condition that causes severe pain along the course of the involved nerve or nerves ANSWER: POINTS:

i 1

40. Condition that almost always follows within 1 to 3 days of an acute viral infection, such as upper respiratory infection or type B influenza ANSWER: l POINTS: 1 41. Assessment tool used to describe the level of consciousness ANSWER: POINTS:

c 1

42. Inflammation of the meninges of the brain and spinal cord ANSWER: POINTS:

h 1

43. When a catheter is inserted into an artery and threaded up to the carotid artery in the neck ANSWER: POINTS:

a 1

44. Progressive, fatal neurologic disease that causes degeneration of motor neurons of the brain and spinal cord ANSWER: f POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System 45. Neurologic disorder characterized by tics ANSWER: POINTS: 46. A minute space between the dendrites of the next neuron, which the impulse must "jump" chemically ANSWER: POINTS:

m 1

n 1

Match the disease with the system involved and the pathology (disease condition). Note: Answers may be used more than once. a. cerebral palsy b. spina bifida c. both cerebral palsy and spina bifida DIFFICULTY: difficult REFERENCES: Table 7-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB7.12 - Describe diagnostic measures for diseases of the nervous system KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system KB7.15 - Compare structure and function of the nervous system across the life span KB7.2 - Apply medical terminology for the neurological system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 47. Body degeneration, loss of bone density due to lack of weight bearing ANSWER: POINTS:

a 1

48. Skeletal system ANSWER: POINTS:

c 1

49. Difficulty eating, swallowing ANSWER:

a

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07 The Nervous System POINTS:

1

50. Muscular system ANSWER: POINTS:

c 1

51. Muscle wasting from sedentary lifestyle, contractures ANSWER: POINTS:

a 1

52. Pressure ulcers ANSWER: POINTS:

c 1

53. Integumentary system ANSWER: POINTS:

c 1

54. Digestive system ANSWER: POINTS:

a 1

55. Skin breakdown if loss of bladder and bowel control ANSWER: POINTS:

b 1

56. Loss of bone density ANSWER: POINTS:

b 1

57. Muscle wasting if paralysis ANSWER: POINTS:

b 1

Match the reflex action to the description as simple or complex. Note: Answers may be used more than once. a. simple reflex action b. complex reflex action DIFFICULTY: difficult REFERENCES: Figure 7-6 Figure 7-7 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB7.10 - Differentiate between simple and complex reflex actions TIVES: Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 58. No interpretation or decision are required ANSWER: POINTS:

a 1

59. A reaction when the body coming into contact with something harmful ANSWER: POINTS:

b 1

60. The sensory impulse is relayed through nerve cells to the spinal cord and up to the brain ANSWER: POINTS:

b 1

61. The impulse is interpreted, and the motor neurons carry the message back down the spinal cord and out the

appropriate motor nerves to the muscles and the legs move the body away ANSWER: POINTS:

b 1

62. Illustrated by the knee-jerk test often used by physicians ANSWER: POINTS:

a 1

63. A(n) _________ is the minute space between the axon of one neuron and the dendrites of the next neuron

across which an impulse must travel a. b. c. d.

synapse syncope ganglion ALS reaction

ANSWER: POINTS: DIFFICULTY: REFERENCES:

a 1 medium Figure 7-3 Figure 7-6 Figure 7-7 QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System HAS VARIABLES: False LEARNING OBJEC KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB7.9 - Describe the effects of various substances on the action of a synapse ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 64. All nerve cells have a nucleus, cytoplasm, and a cell membrane. Scattered throughout the cytoplasm are little

microscopic granular “dots” called: a. b. c. d.

foreign bodies fibrous bodies Nissl bodies axon bodies

ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.2 - Apply medical terminology for the neurological system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

65. When a neuron is stimulated, ions move across the membrane, creating a current that, if large enough, will

briefly change the area inside of the neuron to be more positive than the outside area. This state is known as: a. b. c. d.

action potential active positron actively charged none of the above

ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECT KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter IVES: KB7.4 - Describe the normal function of the neurological system Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System ACCREDITING STA ABHES: MA.A.1.2 - Anatomy and Physiology NDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 66. A disease condition called _________ results from the effects of the bacterium Clostridium tetani on the

nervous and muscular systems. a. b. c. d.

tinnitus clostridium venlafaxine desvenlafaxine tetanus

ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.12 - Describe diagnostic measures for diseases of the nervous system TIVES: KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology KB7.14 - Describe treatments for diseases of the nervous system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

67. The peripheral nervous system (PNS) includes _________of cranial nerves that connect the brain directly to

the sense organs (eye, ear, tongue, nose, and skin), the heart, the lungs, and other internal organs a. b.

2 pairs 12 pairs

c. 12 single types d. 2 single types ANSWER: b POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 7-8 QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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07 The Nervous System LEARNING OBJEC KB7.7 - Identify the two main divisions of the nervous system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 68. The peripheral system also includes ______ pairs of spinal nerves. a. 31 b. c. d.

12 21 13

ANSWER: a POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 7-8 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.7 - Identify the two main divisions of the nervous system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

In an area between the cerebrum and the midbrain are two major structures, the thalamus and the hypothalamus. Match the term to its definition or description. Note: Answers may be used more than once. a. thalamus b. hypothalamus DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB7.2 - Apply medical terminology for the neurological system KB7.3 - Describe the purpose of the autonomic nervous system KB7.4 - Describe the normal function of the neurological system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System DATE MODIFIED: 11/11/2020 5:32 PM 69. Controls the autonomic nervous system ANSWER: POINTS:

b 1

70. Acts as a relay station for impulses going to and from the brain ANSWER: POINTS:

a 1

71. Acts as a relay station for those impulses from the cerebellum and other parts of the brain ANSWER: POINTS:

a 1

72. Maintains body temperature ANSWER: POINTS:

b 1

73. Assists in the regulation of appetite ANSWER: POINTS:

b 1

74. Plays a role in emotions such as fear and pleasure ANSWER: POINTS:

b 1

75. Helps maintain wakefulness when it is necessary ANSWER: POINTS:

b 1

76. Increases secretions and motility in the intestinal tract ANSWER: POINTS:

b 1

77. Which form of imaging has been most useful with evaluating and staging malignancies? a. The PET scan b. The CT scan c. The MRI scan d. Ultrasound imaging ANSWER: a POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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07 The Nervous System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB7.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB7.12 - Describe diagnostic measures for diseases of the nervous system KB7.13 - Identify common pathology related to the neurological system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

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08 The Senses 1. Which muscle of the eye does not move the eyeball but is attached to and moves the eyelid ? a. inferior oblique b. levator palpebrae superioris c. superior oblique d. medial rectus ANSWER: b POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 8-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.16 - Compare structure and function of the sensory system across the lifespan TIVES: KB8.6 - Describe the normal function of the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

2. In the eye, when the ciliary body contracts, the lens becomes: a. rounder b. narrower c. thinner d. engorged ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.6 - Describe the normal function of the sensory system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 3. The aqueous humor: a. is a thick, jellylike substance b. maintains the shape of the eyeball c. assists in the refraction process d. is produced by the retina Copyright Cengage Learning. Powered by Cognero.

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08 The Senses ANSWER: c POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.2 - Apply medical terminology for the sensory system TIVES: KB8.6 - Describe the normal function of the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

4. The area where the optic nerves exit the retina contains neither rods nor cones and is referred to as the: a. optic disc b. conjunctiva line c. lacrimal spot d. accommodation zone ANSWER: a POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 8-8 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.2 - Apply medical terminology for the sensory system KB8.7 - Outline the visual pathway, beginning with light entering the pupil and ending with messages being received in the visual cortex of the occipital lobe KB8.8 - Explain the effects of the lens and cornea on the focusing of images ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

5. Approximately 11 million Americans have some loss of vision from __________ and more than 2 million are living with an advanced from of the disease. a. arcus senilis b. age-related macular degeneration c. amblyopia d. cataracts ANSWER: b Copyright Cengage Learning. Powered by Cognero.

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08 The Senses POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

6. What are the two forms of age-related macular degeneration? a. red and black b. infantile and senile c. long and short d. wet and dry ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

7. There is no cure for age-related macular degeneration; however, recent studies have shown that modification of risk factors and interventional measures may slow the advance of the disease. Which of the following is not one of the recommended modifications or treatments as described in the textbook? Copyright Cengage Learning. Powered by Cognero.

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08 The Senses a .

vitamin and mineral supplements

b. smoking cessation c. sunglasses that provide protection from UV light d. saline eyedrops ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 12/12/2020 10:23 PM

8. Which of the following is not a symptom of blepharitis? a. itching and burning sensations b. blurred vision c. sticky, crusted eyelids d. loss of eyelashes ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan

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08 The Senses ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

9. Treatment of amblyopia depends on the: a. cause b. duration c. age of the patient d. gender of the patient ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

10. The symptoms of open-angle glaucoma: a are insidious b. typically affect only one eye c. are very painful d. are commonly recognized before the disease progresses significantly ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 8-9 Copyright Cengage Learning. Powered by Cognero.

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08 The Senses QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

11. Which of the following is not a symptom of diabetic retinopathy? a. blurred vision b. floaters c. decreased peripheral vision d. itching and burning sensations ANSWER: d POINTS: 1 DIFFICULTY: difficult REFERENCES: Table 8-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

12. Glaucoma causes severe: Copyright Cengage Learning. Powered by Cognero.

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08 The Senses a. b. c. d.

ocular discharge itching and burning sensations visual impairment swelling ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 8-9 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

13. What is the most common type of glaucoma? a. closed-angle b. open-angle c. wet d. dry ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system

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08 The Senses ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

14. With closed-angle glaucoma, unless the pressure in the eye is relieved quickly, blindness may occur within: a. a few hours b. 24 hours c. 2 to 3 days d. 5 to 7 days ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

15. The primary cause of myopia is associated with the ____ of the eye. a. shape b. size c. age d. location ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 8-3C Copyright Cengage Learning. Powered by Cognero.

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08 The Senses QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

16. Myopia is most commonly treated with: a. antibiotic eyedrops b. surgery c. hydrating eyedrops d. glasses or contact lenses ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 8-3C QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM Copyright Cengage Learning. Powered by Cognero.

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08 The Senses 17. The organ of Corti is located in the: a. outer ear b. inner ear c. middle ear d. nasal cavity ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 8-12 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.3 - List the organs that make up the sensory system KB8.4 - Name the senses of the human body, identifying the corresponding organ(s) responsible for perception KB8.5 - Identify the anatomical location of major organs in the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

18. The ____ are responsible for maintaining equilibrium. a. Eustachian tubes b. tympanic membranes c. semicircular canals d. external auditory canals ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 8-11 Figure 8-12 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.10 - Explain the balance function of the inner ear KB8.6 - Describe the normal function of the sensory system KB8.9 - Describe the hearing pathway, beginning with the sound waves that are funneled by the auricle to the interpretation of sound waves in the brain

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08 The Senses ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

19. A tympanostomy is used to treat: a. otitis media b. presbycusis c. otosclerosis d. otitis externa ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

20. What is the treatment of choice for nasal polyps? a. antibiotics b. decongestant spray c. surgical removal d. steroids ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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08 The Senses LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.6 - Describe the normal function of the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

Match each term with its definition. a. receptors b. sclera c. choroid d. astigmatism e. conjunctiva f. myopia g. hyperopia h. cataract i. conjunctivitis j. corneal abrasion k. corneal ulcer l. iritis m. ptosis n. esotropia o. exotropia DIFFICULTY: difficult REFERENCES: Table 8-1 Figure 8-10 QUESTION TYPE: Matching HAS VARIABLES: False

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08 The Senses LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system KB8.3 - List the organs that make up the sensory system KB8.6 - Describe the normal function of the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system NOTES: ABHES: MA.A.1.2.b| CAAHEP: I.C.6 DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 21. Mucous membrane that lines the inner surfaces of the eyelids and covers the anterior sclera surface of the eye ANSWER: e POINTS: 1 22. Peripheral nerve endings of sensory nerves that respond to stimuli ANSWER: POINTS: 23. Drooping of the upper eyelid ANSWER: POINTS:

a 1

m 1

24. Gradually developing opacity of the lens ANSWER: POINTS:

h 1

25. Abnormally outward gaze ANSWER: POINTS:

o 1

26. Scratch or trauma to the cornea ANSWER: POINTS:

j 1

27. Collection of blood vessels that form the blood supply to the outer portions of the retina ANSWER:

c

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08 The Senses POINTS:

1

28. Nearsightedness ANSWER: POINTS:

f 1

29. Abnormally inward gaze ANSWER: POINTS:

n 1

30. Blurred vision caused by an abnormally shaped cornea ANSWER: POINTS:

d 1

31. Acute disease caused by an infectious infiltration into the cornea ANSWER: POINTS:

k 1

32. Farsightedness ANSWER: POINTS:

g 1

33. Condition commonly known as pinkeye ANSWER: POINTS:

i 1

34. Inflammation of the iris ANSWER: POINTS:

l 1

35. Tough, white fibrous tissue that helps maintain the shape of the eyeball ANSWER: POINTS:

b 1

Match each term with its definition. a. pinna b. tympanic membrane c. sensorineural d. presbycusis e. tinnitus f. epistaxis g. candidiasis h. malleus i. incus Copyright Cengage Learning. Powered by Cognero.

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08 The Senses j. stapes DIFFICULTY: REFERENCES:

difficult Table 8-1 Figure 8-11 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.10 - Explain the balance function of the inner ear KB8.11 - Describe the anatomy of the olfactory organ and explain how an odor is perceived KB8.12 - Identify the types of contact receptors found in the skin KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system KB8.3 - List the organs that make up the sensory system KB8.4 - Name the senses of the human body, identifying the corresponding organ(s) responsible for perception KB8.5 - Identify the anatomical location of major organs in the sensory system KB8.6 - Describe the normal function of the sensory system KB8.9 - Describe the hearing pathway, beginning with the sound waves that are funneled by the auricle to the interpretation of sound waves in the brain ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 36. Fungal infection of the mucous membranes of the mouth and throat ANSWER: POINTS:

g 1

37. Stirrup ANSWER: POINTS:

j 1

38. Eardrum ANSWER: POINTS:

b 1

39. Anvil Copyright Cengage Learning. Powered by Cognero.

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08 The Senses ANSWER: POINTS:

i 1

40. Auricle ANSWER: POINTS:

a 1

41. Medical term for a nosebleed ANSWER: POINTS:

f 1

42. Hammer ANSWER: POINTS:

h 1

43. Hearing loss that results from nerve transmission failure within the inner ear or the auditory nerve ANSWER: POINTS:

c 1

44. Ringing in the ears ANSWER: POINTS:

e 1

45. Gradual loss of hearing that occurs normally as part of the aging process ANSWER: POINTS:

d 1

Match to the disease of diabetic retinopathy whether the description is a system involved or pathology present. Note: Answers may be used more than once. a. system involved b. pathology present DIFFICULTY: medium REFERENCES: Table 8-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system KB8.3 - List the organs that make up the sensory system KB8.6 - Describe the normal function of the sensory system

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08 The Senses ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 46. Circulatory ANSWER: POINTS:

a 1

47. Blurred vision ANSWER: POINTS:

b 1

48. Floaters ANSWER: POINTS:

b 1

49. Endocrine ANSWER: POINTS:

a 1

50. Hyperglycemia ANSWER: POINTS:

b 1

51. Retinal blood vessel changes ANSWER: POINTS:

b 1

52. Nervous (senses) ANSWER: POINTS:

a 1

53. Neuropathy ANSWER: POINTS:

b 1

54. Decreased peripheral vision ANSWER: POINTS:

b 1

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08 The Senses 55. Edema ANSWER: POINTS:

b 1

56. The _______________ evaluates balance. a. presbycusis b. otosclerosis c. videonystagmograph d.

audiograph

ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Summary QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.15 - Describe diagnostic measures for diseases of the sensory system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

57. The nose has the ____________ organ, which is the sense of smell. a. olfactory b. Corti c. thermoreceptors d. aqueous humor ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 8-1 Figure 8-13 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.11 - Describe the anatomy of the olfactory organ and explain how an odor is perceived TIVES: KB8.2 - Apply medical terminology for the sensory system Copyright Cengage Learning. Powered by Cognero.

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08 The Senses ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

58. Diseases of the mouth include all except: a. rhinitis b. candidiasis c. glossitis d. oral cancer ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

59. Which of the following is not a nasal disease? a. glossitis b. epistaxis c. polyps d. rhinitis ANSWER: a POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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08 The Senses QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.11 - Describe the anatomy of the olfactory organ and explain how an odor is perceived KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

60. The skin has ________different receptors to perceive the environment. a. two b. twelve c. six d. seven ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 8-14 Summary QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB8.12 - Identify the types of contact receptors found in the skin TIVES: KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.6 - Describe the normal function of the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities Copyright Cengage Learning. Powered by Cognero.

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08 The Senses DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

Looking at retinal detachment as an example, match the following to its description/definition. Note: Answers may be used more than once. a. description b. signs and symptoms c. etiology d. treatment DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and TIVES: etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system KB8.6 - Describe the normal function of the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM 61. Patient’s complaints of seeing floating spots, flashes of light, and a gradual vision loss ANSWER: POINTS:

b 1

62. Can happen due to normal aging ANSWER: POINTS:

c 1

63. If a hole or tear is found when the detachment is very small, a coagulation laser beam can be used to seal or

“spotweld” the retina to prevent progression of the detachment ANSWER: POINTS:

d 1

64. Folds, tears, and a ballooning inward of the retina may be seen ANSWER:

b

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08 The Senses POINTS:

1

65. This disorder is characterized by the separation of the retina from its underlying support layers ANSWER: POINTS:

a 1

66. There are three main types of retinal detachment (RD): rhegmatogenous, exudative, and traction ANSWER: a POINTS: 1 67. Can occur due to buildup of fluids underneath the retina ANSWER: POINTS:

c 1

68. If significant detachment is already present, then surgical therapy is necessary to reattach the retina ANSWER: d POINTS: 1 69. Laser (heat) and cryotherapy (cold) are used to create a sterile inflammatory response that scars the retinal

tissues back together ANSWER: POINTS:

d 1

70. The most common cause is severe diabetic retinopathy ANSWER: POINTS:

c 1

71. The condition known as _______________ is characterized by severe vertigo (dizziness) and tinnitus (ringing in

the ears). Violent attacks may last from 10 minutes to hours and cause severe nausea, vomiting, and perspiration a. b.

labyrinthectomy

c. d.

motion sickness otitis externa

Ménière’s disease

ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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08 The Senses LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.6 - Describe the normal function of the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM

Match the following description to the inner, middle, or outer ear. Note: Answers may be used more than once. a. inner ear b. middle ear c. outer ear DIFFICULTY: difficult REFERENCES: Figure 8-11 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB8.10 - Explain the balance function of the inner ear KB8.13 - Identify common pathology related to the sensory system including signs, symptoms, and etiology KB8.14 - Describe treatments for diseases of the sensory system KB8.15 - Describe diagnostic measures for diseases of the sensory system KB8.16 - Compare structure and function of the sensory system across the lifespan KB8.2 - Apply medical terminology for the sensory system KB8.5 - Identify the anatomical location of major organs in the sensory system KB8.6 - Describe the normal function of the sensory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:32 PM DATE MODIFIED: 11/11/2020 5:32 PM Copyright Cengage Learning. Powered by Cognero.

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08 The Senses 72. The auricle ANSWER: POINTS:

c 1

73. Carries sound waves to the malleus, incus, and stapes ANSWER: POINTS:

b 1

74. Continues the vibrations through the cochlea and the organ of Corti to the temporal lobe of the cerebrum ANSWER: a POINTS: 1 75. The auditory canal ANSWER: POINTS:

c 1

76. The tympanic membrane ANSWER: POINTS:

c 1

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09 The Integumentary System 1. The skin makes up about ___ percent of total body weight. a. 5 b. 15 c. 25 d. 35 ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC kb9.3 - Describe the normal function of the integumentary system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

2. Which of the following is not one of the five important functions of the skin? a. temperature control b. absorption c. perception d. ingestion ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC kb9.3 - Describe the normal function of the integumentary system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM 3. Vitamin ___ is lipid-soluble and can pass through the skin. a. b. Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System c. d.

C G

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE kb9.3 - Describe the normal function of the integumentary system S: ACCREDITING STANDA ABHES: MA.A.1.2 - Anatomy and Physiology RDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM 4. As people age: a elastic fibers shrink and collagen degenerates b. elastic fibers increase in size and collagen degenerates c. elastic fibers shrink and collagen grows stronger d. elastic fibers increase in size and collagen grows stronger ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.14 - Compare structure and function of the integumentary system across the life span TIVES: kb9.3 - Describe the normal function of the integumentary system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM 5. Oil glands are located in or near hair follicles over the entire skin surface, except for the: a. face and neck b. elbows and knees c. palms and soles of the feet d. wrists and ankles ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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09 The Integumentary System LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: kb9.3 - Describe the normal function of the integumentary system KB9.5 - Identify the anatomical location of major organs in the integumentary system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 12/13/2020 11:48 AM

6. Which of the following is not a common treatment for acne vulgaris? a. systemic antibiotics b. oral contraceptives c. topical antibacterial product d. change in diet ANSWER: d POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.13 - Describe treatments for diseases of the integumentary system KB9.2 - Apply medical terminology for the integumentary system KB9.5 - Identify the anatomical location of major organs in the integumentary system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

7. A scrape or burn is an example of a(n): a. bulla b. excoriation c. tumor d. papule ANSWER: b POINTS: 1 DIFFICULTY: difficult Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System REFERENCES: Table 9-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

8. The lesions caused by chicken pox are: a. wheals b. nodules c. vesicles d. macules ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Table 9-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.2 - Apply medical terminology for the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

9. Physiologic nonscarring alopecia typically occurs in: a females after childbirth . b. males after age 30 Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System c. d.

males and females during times of stress children when they pull their hair out ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.14 - Compare structure and function of the integumentary system across the life span kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

10. An asymmetrical melanoma: a is symmetrical . b. has sharply defined borders c. is generally less than 6 mm in diameter d. may have shades of red, white, or blue ANSWER: d POINTS: 1 DIFFICULTY: difficult REFERENCES: Table 9-3 Figure 9-5A, B, C, D QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.2 - Apply medical terminology for the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology KB9.9 - Describe the A-B-C-D-E method of identifying potentially malignant moles

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09 The Integumentary System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

11. The acute diffuse or spreading inflammation of the skin and subcutaneous tissue is known as: a. cellulitis b. dermatitis c. folliculitis d. impetigo ANSWER: a POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 9-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.12 - Describe diagnostic measures for diseases of the integumentary system TIVES: KB9.2 - Apply medical terminology for the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

12. Eczema is characterized by ____ skin. a. b. c. d. ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 9-2 Figure 9-7 Copyright Cengage Learning. Powered by Cognero.

oily swollen scaly numb

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09 The Integumentary System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.14 - Compare structure and function of the integumentary system across the life span KB9.2 - Apply medical terminology for the integumentary system kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

13. Which of the following is not a common cause of furuncles? a. injury b. irritation c. pressure d. friction ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.2 - Apply medical terminology for the integumentary system kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

14. Carbuncles are: Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System a . b. c. d.

characterized by small red, irritated spots

treated with systemic antibiotics usually caused by the herpes virus relatively painless ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.13 - Describe treatments for diseases of the integumentary system KB9.2 - Apply medical terminology for the integumentary system kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

15. Herpes simplex I is most often associated with lesions: a. around the lips and eyelids b. on the forearms c. in the oral and nasal areas d. on the neck and shoulders ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 9-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.2 - Apply medical terminology for the integumentary system kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology

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09 The Integumentary System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

16. Herpes zoster is commonly known as: a. strep throat b. Lyme disease c. moles d. shingles ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 9-9 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.2 - Apply medical terminology for the integumentary system kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

17. Lyme disease is carried by which insect? a. tick b. mosquito c. itch mite d. flea ANSWER: a POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System REFERENCES: Figure 9-10 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

18. What is the recommended method for disposing of the insect that causes Lyme disease? a burning it . b. crushing it c. dropping it in 70 percent alcohol or diluted bleach d. drowning it in water ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Patient Education box QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.13 - Describe treatments for diseases of the integumentary system TIVES: KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

19. Rosacea affects which part of the body? a. face b. hands c. calves Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System d.

upper back

ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 9-14 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.12 - Describe diagnostic measures for diseases of the integumentary system TIVES: KB9.13 - Describe treatments for diseases of the integumentary system KB9.14 - Compare structure and function of the integumentary system across the life span kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

20. Scabies is caused by the: a. tick b. itch mite c. flea d. mosquito ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.12 - Describe diagnostic measures for diseases of the integumentary system TIVES: KB9.13 - Describe treatments for diseases of the integumentary system KB9.14 - Compare structure and function of the integumentary system across the life span KB9.2 - Apply medical terminology for the integumentary system kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology

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09 The Integumentary System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

21. If a patient has verrucae, he or she has: a. chicken pox b. hives c. shingles d. warts ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.2 - Apply medical terminology for the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

22. Which wrinkle treatment involves the controlled scraping of the top layers of the skin? a. dermabrasion b. chemical peel c. laser resurfacing d. plastic surgery ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System LEARNING OBJEC KB9.12 - Describe diagnostic measures for diseases of the integumentary system TIVES: kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

23. A(n) ____ chemical peel affects surface and some underlying cells. a. light b. medium c. deep d. extreme ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.12 - Describe diagnostic measures for diseases of the integumentary system TIVES: KB9.13 - Describe treatments for diseases of the integumentary system KB9.14 - Compare structure and function of the integumentary system across the life span KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 12/13/2020 12:34 PM

24. The effects of a thread lift are anticipated to last about: a. 18 months b. 2 years c. 5 years d. 8 years ANSWER: c POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.13 - Describe treatments for diseases of the integumentary system TIVES: KB9.14 - Compare structure and function of the integumentary system across the life span ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

Match each term with its definition. a. integumentary b. dilate c. constrict d. transdermal e. dermis f. epidermis g. subcutaneous h. melanin i. carotene j. erythema k. crust l. fissure m. pustule n. ulcer o. wheal DIFFICULTY: difficult REFERENCES: Table 9-2 Table 9-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.13 - Describe treatments for diseases of the integumentary system KB9.14 - Compare structure and function of the integumentary system across the life span KB9.2 - Apply medical terminology for the integumentary system kb9.3 - Describe the normal function of the integumentary system KB9.4 - List major organs of the integumentary system KB9.5 - Identify the anatomical location of major organs in the integumentary system KB9.6 - Name the three layers of skin tissue and the characteristic structures of each layer KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM 25. Deep loss of skin surface, which may extend into the dermis, that can bleed periodically and scar ANSWER: POINTS:

n 1

26. Collection of dried serum and debris ANSWER: POINTS:

k 1

27. When surface vessels do this, heat from the blood can escape through the skin’s surface, cooling the body ANSWER: b POINTS: 1 28. Deepest (or bottom) layer of the skin ANSWER: POINTS:

g 1

29. Refers to the administration of a drug through the skin ANSWER: POINTS:

d 1

30. Linear crack from epidermis to dermis ANSWER: POINTS:

l 1

31. Itchy, temporarily elevated area with an irregular shape formed as a result of localized skin edema ANSWER: POINTS:

o 1

32. Brown-black pigment Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System ANSWER: POINTS:

h 1

33. When the surface blood vessels do this, it reduces the loss of heat through the skin ANSWER: POINTS:

c 1

34. Outer (or top) layer of the skin ANSWER: POINTS:

f 1

35. Condition commonly known as sunburn ANSWER: POINTS:

j 1

36. Discrete, pus-filled raised area ANSWER: POINTS:

m 1

37. Refers to an external covering or skin ANSWER: POINTS:

a 1

38. Middle layer of the skin ANSWER: POINTS:

e 1

39. Yellow pigment ANSWER: POINTS:

i 1

Match each term with its definition. a. basal cell carcinoma b. squamous cell carcinoma c. malignant melanoma d. dermatitis e. folliculitis f. hirsutism g. keloid h. pediculosis capitis i. pediculosis pubis j. psoriasis DIFFICULTY: difficult Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System REFERENCES:

Table 9-1 Table 9-2 Figure 9-4 Figure 9-5 Figure 9-12 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.13 - Describe treatments for diseases of the integumentary system KB9.14 - Compare structure and function of the integumentary system across the life span KB9.2 - Apply medical terminology for the integumentary system kb9.3 - Describe the normal function of the integumentary system KB9.6 - Name the three layers of skin tissue and the characteristic structures of each layer KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology KB9.9 - Describe the A-B-C-D-E method of identifying potentially malignant moles ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM 40. Slow-growing, locally destructive skin tumor ANSWER: POINTS:

a 1

41. Infection of the hair follicle with the formation of a pustule ANSWER: POINTS:

e 1

42. Condition commonly known as crabs ANSWER: POINTS:

i 1

43. Neoplasm that develops from the pigment-producing melanocytes ANSWER: POINTS:

c 1

44. Scar that developed excess dense tissue as it progressed through the healing process ANSWER: POINTS:

g 1

45. Invasive tumor with metastatic potential Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System ANSWER: POINTS:

b 1

46. Chronic inflammatory condition that is recurrent, with alternating periods of remission or increased severity ANSWER: j POINTS: 1 47. Inflammation of the skin ANSWER: POINTS:

d 1

48. Condition, found primarily among children, that is spread through shared combs, brushes, clothing, and hats ANSWER: h POINTS: 1 49. Disorder that usually appears in women and children in which excessive body hair develops in an adult male pattern of growth ANSWER: f POINTS: 1 Match the disease to the systems involved and the pathology present. Note: Answers may be used more than once. a. Lyme disease b. hirsutism c. both Lyme disease and hirsutism RATIONALE: The Skeletal/muscular systems are associated with Lyme disease, whereas the Muscular system (without Skeletal)is associated with Hirsutism. DIFFICULTY: difficult REFERENCES: Table 9-4 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.2 - Apply medical terminology for the integumentary system kb9.3 - Describe the normal function of the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System 50. Integumentary ANSWER: POINTS:

c 1

51. Circulatory ANSWER: POINTS:

a 1

52. Muscular ANSWER: POINTS:

b 1

53. Reproductive ANSWER: POINTS:

c 1

54. Excessive growth of body hair ANSWER: POINTS:

b 1

55. Skeletal and muscular ANSWER: POINTS:

a 1

56. Numbness ANSWER: POINTS:

a 1

57. Nervous ANSWER: POINTS:

a 1

58. Arthritis ANSWER: POINTS:

a 1

59. Bell’s palsy ANSWER: POINTS:

a 1

60. Reduced breast size ANSWER: POINTS:

b 1

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09 The Integumentary System 61. Increase muscle mass ANSWER: POINTS:

b 1

Match the characteristics to an ordinary mole or melanoma. Note: Answers may be used more than once. a. ordinary mole b. melanoma DIFFICULTY: difficult REFERENCES: Figure 9-4 Figure 9-5A, B, C, D Table 9-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB9.12 - Describe diagnostic measures for diseases of the integumentary system TIVES: KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology KB9.8 - Outline the causes of melanoma KB9.9 - Describe the A-B-C-D-E method of identifying potentially malignant moles ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM 62. Once developed, remains the same size, shape, and color ANSWER: POINTS:

a 1

63. Shape is symmetrical, round, or oval ANSWER: POINTS:

a 1

64. The surface of a mole may change to be scaly, oozing, or bleeding ANSWER: POINTS:

b 1

65. Usually greater than 6 mm in diameter ANSWER: POINTS:

b 1

66. Border is sharply defined Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System ANSWER: POINTS:

a 1

67. Asymmetrical—one side does not match the other ANSWER: POINTS:

b 1

68. Edges are irregular ragged, notched, or blurred ANSWER: POINTS:

b 1

69. Evenly colored brown, tan, or black ANSWER: POINTS:

a 1

70. Color varies from one area to another; shades of brown, tan, and black. May also have shades of red, white,

or blue ANSWER: POINTS:

b 1

71. The diameter is generally less than 6 mm ANSWER: POINTS:

a 1

Match the type of skin lesion to the characteristics, size, and example provided. Note: Answers may be used more than once. a. bulla b. macule c. tumor DIFFICULTY: difficult REFERENCES: Table 9-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB9.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB9.12 - Describe diagnostic measures for diseases of the integumentary system KB9.2 - Apply medical terminology for the integumentary system KB9.7 - Identify common pathology related to the integumentary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM 72. A round, flat area usually distinguished from its surrounding skin by its change in color ANSWER: POINTS:

b 1

73. Solid mass of cells that may extend deep through cutaneous tissue ANSWER: POINTS:

c 1

74. Fluid-filled area ANSWER: POINTS:

a 1

75. Smaller than 1 cm ANSWER: POINTS:

b 1

76. Larger than 1–2 cm ANSWER: POINTS:

c 1

77. Greater than 5 mm across in size ANSWER: POINTS:

a 1

78. Lipoma ANSWER: POINTS:

c 1

79. A large blister ANSWER: POINTS:

a 1

80. An easy reference to remember the signs of melanoma is the ABCDE rules. Identify the correct ABCDE set of rules. a Atypical, Border irregularity, Color, Diameter, and Evolving b. Asymmetry, Border irregularity, Color, Diameter, and Evolving c. Asymmetry, Border regularity, Color, Diameter, and Evidenced d. Atypical, Border regularity, Constant, Documented, and Evolving ANSWER: b POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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09 The Integumentary System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.9 - Describe the A-B-C-D-E method of identifying potentially malignant moles TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:33 PM DATE MODIFIED: 11/11/2020 5:33 PM

81. Which of the following is an accurate statement regarding malignant melanoma? a Avoid the sun altogether from 10:00 a.m. to 3:00 p.m. . b. Use a sunscreen of at least 30 SPF c. Practice monthly self-examination of the skins d. All of the above ANSWER: d POINTS: 1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB9.10 - Describe methods of educating patients on the risk factors associated with melanoma TIVES: KB9.11 - Explain the importance of self-examination to screen for melanoma ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 12/13/2020 11:04 PM DATE MODIFIED: 12/13/2020 11:06 PM

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10 The Skeletal System 1. The ___ is the tough membrane that covers the surface of the bone. a. collagen b. marrow c. sacrum d. periosteum ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.4 - Name two divisions of the skeletal system and the bone groups within each KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

2. The adult skeleton has how many bones? a. 187 b. 206 c. 270 d. 317 ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECT KB10.17 - Compare structure and function of the skeletal system across the life span IVES: KB10.6 - Describe the normal function of the skeletal system ACCREDITING STA ABHES: MA.A.1.2 - Anatomy and Physiology NDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 3. Which of the following is not a function of the skeleton? a temperature control . b. c. d.

protection of the organs serving as points of attachment for skeletal muscles formation of blood cells

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10 The Skeletal System ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.6 - Describe the normal function of the skeletal system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

4. The winglike side projections of a typical vertebra are called the: a. bodies b. foramen c. transverse processes d. spinous processes ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 10-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.4 - Name two divisions of the skeletal system and the bone groups within each TIVES: KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

5. The cranium is a fusion of ____ cranial bones. a. b. c. Copyright Cengage Learning. Powered by Cognero.

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16

ANSWER: POINTS: DIFFICULTY: REFERENCES:

b 1 medium Figure 10-1 Figure 10-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.2 - Apply medical terminology for the skeletal system KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

6. The small bone at the knee is known as the: a. tibia b. radius c. patella d. fibula ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 10-1 Figure 10-1 Figure 10-10 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.2 - Apply medical terminology for the skeletal system KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

7. The phalanges are the: a. fingers and toes b. wrists and ankles c. bones of the face Copyright Cengage Learning. Powered by Cognero.

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10 The Skeletal System d.

forearms and calves

ANSWER: POINTS: DIFFICULTY: REFERENCES:

a 1 difficult Figure 10-1 Figure 10-8 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.2 - Apply medical terminology for the skeletal system KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

8. An immovable joint is called synarthrosis or: a. amphiarthrosis b. fibrous c. diarthrosis d. cartilaginous ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.2 - Apply medical terminology for the skeletal system KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

9. The bones of children are much more ____ than those of an adult. a. brittle Copyright Cengage Learning. Powered by Cognero.

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dense rigid flexible

ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and TIVES: etiology KB10.17 - Compare structure and function of the skeletal system across the life span KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

10. Phantom limb is often described by patients as a ____ sensation. a. tingling b. burning c. cold d. painful ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.13 - Describe diagnostic measures for diseases of the skeletal system KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

11. Which diagnostic procedure permits direct visual inspection of a joint? Copyright Cengage Learning. Powered by Cognero.

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10 The Skeletal System a. b. c. d.

CT scan X-ray arthroscopy bone scan

ANSWER: POINTS: DIFFICULTY: REFERENCES:

c 1 medium Figure 10-13A Figure 10-13B QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.13 - Describe diagnostic measures for diseases of the skeletal system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

12. Which of the following is a frequently used test that evaluates the conditions of bones in cases such as dislocations, sprains, and fractures? a. bone scan b. CT scan c. arthroscopy d. X-ray ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.13 - Describe diagnostic measures for diseases of the skeletal system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

13. Which of the following is not a symptom of osteoarthritis? a. joint pain b. bone atrophy Copyright Cengage Learning. Powered by Cognero.

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stiffness fluid around the joint

ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.2 - Apply medical terminology for the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

14. Which of the following conditions results from a fault in the immune system that causes it to attack the joint membranes? a. rheumatoid arthritis b. gout c. bursitis d. hallux valgus ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and TIVES: etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

15. Which of the following conditions is caused by the compression of the median nerve at the wrist? Copyright Cengage Learning. Powered by Cognero.

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10 The Skeletal System a. b. c. d.

lumbar myositis kyphosis lordosis carpal tunnel syndrome

ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 10-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.16 - Describe treatments for diseases of the skeletal system KB10.2 - Apply medical terminology for the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

16. A “duck waddle” walk is a sign of: a. carpal tunnel syndrome b. subluxation c. congenital hip dysplasia d. a dislocated bone ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and TIVES: etiology KB10.2 - Apply medical terminology for the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities Copyright Cengage Learning. Powered by Cognero.

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17. Dislocation is least likely to occur in which of the following joint locations? a. toe b. finger c. knee d. shoulder ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

18. A patient with epicondylitis experiences pain at the: a. knee b. elbow c. shoulder d. jaw ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and TIVES: etiology KB10.2 - Apply medical terminology for the skeletal system

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10 The Skeletal System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

19. What are the two types of kyphosis? a. spinal and cranial b. chronic and acute c. adolescent and adult d. seasonal and environmental ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 10-15A QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and TIVES: etiology KB10.2 - Apply medical terminology for the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

20. The cause of primary osteoporosis is believed to be a combination of all but which of the following? a aging . b. faulty metabolism because of estrogen deficiency c. sedentary lifestyle d. prolonged inadequate dietary intake of vitamin D ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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10 The Skeletal System LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.17 - Compare structure and function of the skeletal system across the life span KB10.2 - Apply medical terminology for the skeletal system KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

Match each term with its definition. a. axial skeleton b. appendicular skeleton c. intervertebral cartilage disks d. foraminae e. sternum f. true ribs g. false ribs h. clavicle i. scapula j. embolus DIFFICULTY: difficult REFERENCES: Figure 10-1 Figure 10-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.13 - Describe diagnostic measures for diseases of the skeletal system KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.17 - Compare structure and function of the skeletal system across the life span KB10.2 - Apply medical terminology for the skeletal system KB10.3 - List the major organs of the skeletal system KB10.4 - Name two divisions of the skeletal system and the bone groups within each KB10.5 - Identify the elements that make up bone tissue KB10.6 - Describe the normal function of the skeletal system KB10.7 - Identify the anatomical location of the major organs in the skeletal system KB10.8 - Name the divisions of the spinal column and the number of vertebrae in each Copyright Cengage Learning. Powered by Cognero.

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10 The Skeletal System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 21. Collar bone ANSWER: POINTS:

h 1

22. Breast bone ANSWER: POINTS:

e 1

23. Made up of the spinal column, skull, and rib cage ANSWER: POINTS:

a 1

24. Mass of foreign material circulating within the blood vessels ANSWER: POINTS:

j 1

25. Openings between the vertebrae ANSWER: POINTS:

d 1

26. First seven pairs of ribs in the rib cage ANSWER: POINTS:

f 1

27. Made up of the bones of the arms, hands, legs, feet, shoulders, and pelvis ANSWER: POINTS:

b 1

28. Shoulder blade ANSWER: POINTS:

i 1

29. Last five pairs of ribs in the rib cage ANSWER:

g

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10 The Skeletal System POINTS:

1

30. These separate the bones of the spinal column ANSWER: POINTS:

c 1

Match each term with its definition. a. articulation b. ligament c. impacted d. comminuted e. depressed f. spiral g. gout h. bursitis i. dislocation j. kyphosis k. lordosis l. osteoporosis m. scoliosis n. sprain o. subluxation DIFFICULTY: difficult REFERENCES: Figure 10-11 Figure 10-15 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.12 - Identify the eight major types of fractures and their causes KB10.13 - Describe diagnostic measures for diseases of the skeletal system KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.2 - Apply medical terminology for the skeletal system KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

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10 The Skeletal System 31. The obvious visual symptom of this condition is the excessive inward curvature of the lumbar portion of the back ANSWER: k POINTS: 1 32. Place where two or more bony parts join together ANSWER: POINTS:

a 1

33. Displacement of bones at a joint so that the regularly articulating surfaces are no longer in contact ANSWER: POINTS:

i 1

34. Type of fracture in which there is more than one fracture line and several bone fragments ANSWER: POINTS:

d 1

35. Complete or incomplete tear in the supporting ligaments of a joint ANSWER: POINTS:

n 1

36. Type of fracture in which there has been a severe twisting action that causes the break to wind around the bone ANSWER: f POINTS: 1 37. Partial or incomplete dislocation of the articulating surfaces at the joints ANSWER: POINTS:

o 1

38. Strong, flexible band of connective tissue that holds bones together at a joint ANSWER: POINTS:

b 1

39. Painful inflammation of the sac located around a joint containing lubricating fluids that allow muscles and tendons to move freely over bony surfaces ANSWER: h POINTS: 1 40. Type of fracture in which a broken piece of skull is driven inward ANSWER: POINTS:

e 1

41. Bowing of the back, usually at the thoracic level, resulting from improper vertebral alignment ANSWER: POINTS:

j 1

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10 The Skeletal System 42. Lateral curvature of the spine, usually in the thoracic region, associated with rotation of the spinal column ANSWER: m POINTS: 1 43. Type of fracture in which the broken ends of the bone are jammed into one another ANSWER: POINTS:

c 1

44. Metabolic disease that results in severe joint pain, especially at night, and is often associated with another disease, such as leukemia ANSWER: g POINTS: 1 45. Metabolic bone disorder characterized by acceleration of the rate of bone resorption while the rate of bone formation slows down ANSWER: l POINTS: 1 Match the disease with the system involved and the pathology present. Note: Answers may be used more than once. a. rheumatoid arthritis b. osteoporosis c. both rheumatoid arthritis DIFFICULTY: difficult REFERENCES: Table 10-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.13 - Describe diagnostic measures for diseases of the skeletal system KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.2 - Apply medical terminology for the skeletal system KB10.3 - List the major organs of the skeletal system KB10.4 - Name two divisions of the skeletal system and the bone groups within each ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 46. Skeletal system ANSWER: Copyright Cengage Learning. Powered by Cognero.

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10 The Skeletal System POINTS:

1

47. Swelling and deformity of joints ANSWER: POINTS:

a 1

48. Kyphosis, loss of height ANSWER: POINTS:

b 1

49. Immune system ANSWER: POINTS:

a 1

50. Circulatory system ANSWER: POINTS:

a 1

51. Inadequate calcium intake ANSWER: POINTS:

b 1

52. Digestive system ANSWER: POINTS:

b 1

53. Reproductive system ANSWER: POINTS:

b 1

54. Inflammation ANSWER: POINTS:

a 1

55. Destruction of joint membranes ANSWER: POINTS:

a 1

56. Inadequate estrogen ANSWER: POINTS:

b 1

57. Thoracic vertebrae serve as the posterior attachment points for _______ pairs of ribs. a. 2 Copyright Cengage Learning. Powered by Cognero.

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10 The Skeletal System b. c. d.

12 21 22

ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 10-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.2 - Apply medical terminology for the skeletal system KB10.4 - Name two divisions of the skeletal system and the bone groups within each KB10.7 - Identify the anatomical location of the major organs in the skeletal system KB10.8 - Name the divisions of the spinal column and the number of vertebrae in each ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

58. The longest bone in any species is the: a. femur b. sternum c. spine d. patella ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.10 - Explain how long bones grow KB10.6 - Describe the normal function of the skeletal system KB10.9 - Describe the structure of the long bones ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

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10 The Skeletal System 59. A common injury among children is the ________fracture that involves the breaking of the distal end of the

radius, causing a characteristic bulge at the wrist. a. b. c.

simple compound Colles’

d.

depressed

ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 10-11 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.12 - Identify the eight major types of fractures and their causes TIVES: KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

60. Before the broken bone can be set, traction (pulling)—either manually or by a system of ropes and pulleys—

must be used to stretch the muscles and pull the bone pieces back into alignment. This procedure is known as ____________ the fracture. a. setting b. pressure setting c. compound setting d. reducing ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 10-11 QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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10 The Skeletal System LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.12 - Identify the eight major types of fractures and their causes KB10.13 - Describe diagnostic measures for diseases of the skeletal system KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.16 - Describe treatments for diseases of the skeletal system KB10.2 - Apply medical terminology for the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

61. With involved fractures, such as compound or comminuted, surgical procedure is often necessary either to repair the skin and surrounding tissues or to place all the small bone fragments in position. This procedure is called: a. a closed reduction b. an open reduction c. a closed alignment d. an open alignment ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.12 - Identify the eight major types of fractures and their causes TIVES: KB10.16 - Describe treatments for diseases of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

62. When the amputated stump has healed sufficiently, a ______________ (artificial part) may be fitted. a. prosthesis b. phantom limb c. callus d. none of the above ANSWER: a Copyright Cengage Learning. Powered by Cognero.

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10 The Skeletal System POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.16 - Describe treatments for diseases of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

Match the type of diagnostic examination with the description. Note: Answers may be used more than once. a. arthroscopy b. bone scan c. computed tomography (CT) scan d. magnetic resonance imaging (MRI) e. X-ray DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.13 - Describe diagnostic measures for diseases of the skeletal system KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.2 - Apply medical terminology for the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 63. A frequently used test that evaluates the condition of bones in cases such as dislocations, sprains, and

fractures ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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10 The Skeletal System 64. A computer takes the information and reconstructs a cross-sectional (axial) “slice” of the patient ANSWER: c POINTS: 1 65. This process uses strong magnets that cause all of the protons in the field to “line up” ANSWER: POINTS:

d 1

66. This is a precise nuclear medicine procedure using small amounts of a radioactive substance that are injected

into a vein to help diagnose the presence of disease based on structural appearance ANSWER: POINTS:

b 1

67. Usually, the procedure is done in two parts. The injection is given first, and the medium is carried in the

blood to the skeleton and distributed throughout the bones ANSWER: POINTS:

b 1

68. Images can be constructed in any plane (not just axial) ANSWER: POINTS:

d 1

69. This endoscopic procedure permits direct visual inspection of a joint, most often the knee ANSWER: POINTS:

a 1

70. Multiple slices are taken that allow the provider to determine the anatomy in three dimensions ANSWER: POINTS:

c 1

71. A surgeon makes a small incision in the patient’s skin and then inserts pencil-sized instruments that contain

small lenses and lighting systems to magnify and illuminate the structures inside the joint ANSWER: POINTS:

a 1

72. Useful in detecting arthritis, torn meniscus, cysts, or loose pieces of tissue ANSWER: POINTS:

a 1

73. The pelvic girdle is joined anteriorly at the ____________ and posteriorly at the _________. a. ligaments / bursa b. symphysis pubis / sacrum Copyright Cengage Learning. Powered by Cognero.

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10 The Skeletal System c. d.

axial / appendicular lumbar vertebrae / coccyx

ANSWER: b POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 10-9 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB10.14 - Identify common pathology related to the skeletal system including signs, symptoms, and etiology KB10.3 - List the major organs of the skeletal system KB10.4 - Name two divisions of the skeletal system and the bone groups within each KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

74. The spinal column has _____ cervical, thoracic, and lumbar vertebrae plus the sacrum and coccyx. a. 24 b. 12 c. 22 d. 16 ANSWER: a RATIONALE: Students can view Figure 13-5 which summarizes the vertebrae. POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 10-1 Figure 10-4 Figure 10-5 Figure 10-7 Figure 10-15 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB10.8 - Name the divisions of the spinal column and the number of vertebrae in each S: ACCREDITING STANDA ABHES: MA.A.1.2 - Anatomy and Physiology RDS: CAAHEP: I.C.1 - Describe structural organization of the human body DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM Copyright Cengage Learning. Powered by Cognero.

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10 The Skeletal System 75. What percentage of bone structure is water? a. 5 b. 50 c. 12 d. 20 ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB10.5 - Identify the elements that make up bone tissue TIVES: KB10.6 - Describe the normal function of the skeletal system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

76. Which of the following does not describe a synovial joint? a is commonly impacted b. diarthrosis c. some have cushion-like sacs called bursa d. synovial joints have been copied to develop many useful devices ANSWER: a POINTS: 1 REFERENCES: Figure 10-10 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJE KB10.1 - Spell and define, using the glossary, all the Words to Know in this chapter CTIVES: KB10.11 - Identify three kinds of synovial joints KB10.2 - Apply medical terminology for the skeletal system DATE CREATED: 12/13/2020 7:20 PM DATE MODIFIED: 12/13/2020 7:25 PM

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11The Muscular System 1. During strenuous activity, a great number of motor units are called on to contract, a process known as: a. abduction b. adduction c. muscle recruitment d. muscle realignment ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.4 - Describe the normal function of the muscular system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

2. When muscles function, they change stored glycogen to _____ as their source of energy. a. sucrose b. glucose c. lactose d. fructose ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.4 - Describe the normal function of the muscular system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

3. Which of the following is not a function of the muscles? Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System a providing heat . b. providing the body with the ability to move c. holding the body upright d. storing calcium ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.4 - Describe the normal function of the muscular system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

4. As people age, the amount of: a connective tissue increases and elastic fibers decrease . b. connective tissue decreases and elastic fibers increase c. both connective tissue and elastic fibers increase d. both connective tissue and elastic fibers decrease ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTI KB11.11 - Compare the structure and function of the muscular system across the life span VES: ACCREDITING STAN ABHES: MA.A.1.2 - Anatomy and Physiology DARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 5. When muscles contract, they become: a. longer and thicker Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System b. c. d.

shorter and thicker longer and thinner shorter and thinner

ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 11-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.4 - Describe the normal function of the muscular system TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

6. The extensor muscle that straightens the elbow is the: a. triceps b. biceps c. trapezius d. flexor carpi ulnaris ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

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11The Muscular System 7. The constant state of contraction that allows the body to maintain its erect position is known as: a. muscular rigidity b. muscular spasm c. muscle recruitment d. muscle tone ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.4 - Describe the normal function of the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

8. What is the thickest and longest tendon in the human body? a. patellar tendon b. Achilles tendon c. peroneus brevis tendon d. hamstring tendon ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System 9. The most common bursae are located at the: a. elbow, wrist, and neck b. hip, knee, and ankle c. elbow, knee, and shoulder d. wrist, hip, and shoulder ANSWER: c POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.2 - Apply medical terminology for the muscular system TIVES: KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.7 - Identify the anatomical location of the major muscles in the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology KB11.9 - Describe diagnostic measures for diseases of the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

10. The _____ muscles lie beneath the pectoralis major, between the ribs. a. gastrocnemius b. sphincter c. cartilage d. intercostal ANSWER: d POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 11-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system

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11The Muscular System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

11. The shoulders are protected by a triangle of muscle called the: a. infraspinatus b. deltoid c. sternocleidomastoid d. teres major ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 11-6 Figure 11-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

12. The ____ muscles support much of the body’s weight and enable us to stand erect. a. gluteus maximus b. sartorius c. anconeus d. serratus anterior ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 11-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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11The Muscular System LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.6 - List the major organs that make up the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

13. Which of the following is not part of the quadriceps femoris? a. vastus lateralis b. tibialis anterior c. rectus femoris d. vastus intermedius ANSWER: b POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 11-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.6 - List the major organs that make up the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

14. Which of the following is not part of the hamstring group? a. semimembranosus b. a portion of the adductor magnus c. biceps femoris d. teres major ANSWER: d POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System DIFFICULTY: difficult REFERENCES: Figure 11-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

15. What is the main muscle in the calf of the leg? a. soleus b. gluteus medius c. gastrocnemius d. plantaris ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 11-6 Figure 11-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

16. The contracting and relaxing of muscles that works food through the body in a wavelike action is called: a. dystrophy b. controlled spasms c. hiccoughing Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System d. peristalsis ANSWER: d POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 11-5 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.6 - List the major organs that make up the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

17. Tendonitis is most often caused by a: a. sports-related activity b. bacterial infection c. phosphorus deficiency d. genetic factor ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 11-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System DATE MODIFIED: 11/11/2020 5:34 PM

18. Which of the following is not a common treatment for epicondylitis? a injection of a mixture of corticosteroid and a local anesthetic b. immobilization c. cold therapy d. manipulation of the tendon attachment ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.10 - Describe treatments for diseases of the muscular system KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

19. Diagnosis of fibromyalgia syndrome is considered positive when ___ of the 18 trigger points are painful. a. 8 b. 11 c. 15 d. 18 ANSWER: b POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 11-9 QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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11The Muscular System LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.10 - Describe treatments for diseases of the muscular system KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology KB11.9 - Describe diagnostic measures for diseases of the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

20. Which disorder is an X-linked chromosome disorder affecting only males? a. Duchenne’s dystrophy b. Erb’s dystrophy c. juvenile muscular dystrophy d. torticollis ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 12/13/2020 10:42 PM

Match each term with its definition. a. motor unit b. tetanus c. skeletal muscle tissue Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System d. smooth muscle tissue e. myocardial muscle tissue f. flexor g. extensor h. contracture i. abduction j. adduction DIFFICULTY: difficult REFERENCES: Figure 11-1 A-B-C Figure 11-3 Figure 11-4 Figure 11-7 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.6 - List the major organs that make up the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 12/13/2020 10:48 PM 21. Type of muscle tissue found only in the heart ANSWER: POINTS:

e 1

22. Movement of extremities toward the center of the body ANSWER: POINTS:

j 1

23. Movement of extremities away from the body’s center Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System ANSWER: POINTS:

i 1

24. Skeletal muscle that straightens a joint ANSWER: POINTS:

g 1

25. Type of muscle tissue attached to bones that permits movement ANSWER: POINTS:

c 1

26. Skeletal muscle that bends a joint ANSWER: POINTS:

f 1

27. Muscular condition in which certain muscles become shorter, permanently bending the joints ANSWER: POINTS:

h 1

28. Group of muscle cells and a motor neuron that function together to cause movement ANSWER: POINTS:

a 1

29. State of maintained muscle contraction ANSWER: POINTS:

b 1

30. Type of muscle tissue made of small, delicate muscle cells that is found throughout most of the internal organs of the body ANSWER: d POINTS: 1 Match each term with its definition. a. tendon b. origin c. insertion d. diaphragm e. orbicularis oris f. orbicularis oculi g. strain h. sphincter i. fibromyalgia j. torticollis DIFFICULTY: difficult Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System REFERENCES:

Table 11-2 Figure 11-5 Figure 11-7 Figure 11-9 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.6 - List the major organs that make up the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 31. End of a muscle furthest from the center of the body ANSWER: POINTS:

c 1

32. Strong fibrous structure attached to rough surfaces on a bone ANSWER: POINTS:

a 1

33. Smooth, donut-shaped muscle that pinches shut intermittently to control the flow of food, liquid, or blood ANSWER: h POINTS: 1 34. End of a muscle nearest to the center of the body ANSWER: POINTS:

b 1

35. Commonly results from the application of too much stress to skeletal muscles while exercising or participating in Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System athletic activities ANSWER: POINTS:

g 1

36. Chronic musculoskeletal condition characterized by widespread pain ANSWER: POINTS:

i 1

37. Muscle that allows humans to whistle, kiss, smile, grin, grimace with pain, or pout ANSWER: POINTS:

e 1

38. Neck deformity that bends the head to the affected side and rotates the chin toward the opposite side ANSWER: POINTS:

j 1

39. Most important muscle in breathing ANSWER: POINTS:

d 1

40. Muscle that enables us to squint or wink ANSWER: POINTS:

f 1

Identify and match the definition provided as a system involved or pathology present to the disease fibromyalgia. Note: Answers may be used more than once. a. system involved b. pathology present DIFFICULTY: medium REFERENCES: Table 11-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System DATE MODIFIED: 11/11/2020 5:34 PM 41. Muscle stiffness ANSWER: POINTS:

b 1

42. Pain, numbness tingling, trigger points, headache ANSWER: POINTS:

b 1

43. Muscular ANSWER: POINTS:

a 1

44. Nervous ANSWER: POINTS:

a 1

45. Urinary frequency ANSWER: POINTS:

b 1

46. Digestive ANSWER: POINTS:

a 1

47. Irritable bowel syndrome ANSWER: POINTS:

b 1

48. Urinary ANSWER: POINTS:

a 1

49. The body has ______ muscles. a. b. c. d.

3 30 60 600

ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System HAS VARIABLES: False LEARNING OBJEC KB11.4 - Describe the normal function of the muscular system TIVES: KB11.5 - Describe types of muscular tissue and the purpose of them KB11.6 - List the major organs that make up the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

50. Muscle groups are separated by membranes called: a. sheaths b. tissue c. extensors d. sphincters ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.4 - Describe the normal function of the muscular system TIVES: KB11.5 - Describe types of muscular tissue and the purpose of them KB11.6 - List the major organs that make up the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

51. With prolonged lack of use, muscles will __________, which is a progressive wasting away of the muscle

tissue. a. contract b. flex c. atrophy d. all of the above ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

52. Another form of muscular attachment is by __________, a sheet-like, tough membrane that forms sheaths to

cover and protect the muscle tissue. a. tendon b. fascia c. tissue d. all of the above ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 11-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

53. The_________ functions as a watery cushion to minimize pressure and friction over bony prominences and

under tendons. a. b. c. d. Copyright Cengage Learning. Powered by Cognero.

bursa tendon tissue cartilage Page 18

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11The Muscular System ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

54. The _________ not only supports the head but also extends down the back and shoulders, giving us the

ability to raise and throw back the shoulders. a. b. c. d.

sternocleidomastoid diaphragm pectoralis major trapezius

ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 11-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System 55. The muscle of the _____________ is the site of choice for intramuscular injections, especially for large

amounts of a slowly absorbing material. a. b. c. d.

buttocks deltoid sartorium quadriceps femoris

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.4 - Describe the normal function of the muscular system TIVES: KB11.7 - Identify the anatomical location of the major muscles in the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

56. The back is covered by a large muscle called the _____________. Its main function is to extend and adduct

the arm, as when swimming. a. latissimus dorsi b. latissimus dorsal c. deltoid d. pectoralis major ANSWER: a POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 11-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM Copyright Cengage Learning. Powered by Cognero.

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11The Muscular System DATE MODIFIED: 11/11/2020 5:34 PM

57. The structure that connects the mouth with the stomach is known as the: a. sphincter b. esophagus c. peristalsis d. bursa ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.4 - Describe the normal function of the muscular system TIVES: KB11.7 - Identify the anatomical location of the major muscles in the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

58. When light is focused on the eye, the _________muscles of the iris that surround the pupil contract, making

the pupil smaller, thereby limiting the amount of light striking the retina. a. b. c. d.

peristalsis hamstring sartorius circular sphincter

ANSWER: d POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.4 - Describe the normal function of the muscular system TIVES: KB11.7 - Identify the anatomical location of the major muscles in the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology

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11The Muscular System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

59. The signs and symptoms of ___________ are weakness of the hip and shoulder areas. Other symptoms include

winging of the scapulae, lordosis with protruding abdomen, waddling gait, poor balance, and the inability to raise the arms. a. b. c. d.

Limb-girdle muscular dystrophies torticollis (wryneck) Duchenne’s none of the above ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.4 - Describe the normal function of the muscular system TIVES: KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 12/14/2020 10:06 PM

60. This type of muscular dystrophy has increased in infants since they are now placed on their backs to prevent

SIDS. The sternocleidomastoid muscle shortens due to the position. a. torticollis b. c. d. ANSWER: POINTS: DIFFICULTY:

Duchenne’s Erb’s juvenile

a 1 difficult

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11The Muscular System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.11 - Compare the structure and function of the muscular system across the life span KB11.2 - Apply medical terminology for the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

Match the term to its definition. a. abduction b. anchor c. aponeurosis d. biceps e. cramp f. deltoid g. dystrophy h. gastrocnemius i. gluteus medius j. hamstring k. hiccough l. intercostal m. musculoskeletal n. pectoralis major o. peristalsis DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False

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11The Muscular System LEARNING OBJEC KB11.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB11.10 - Describe treatments for diseases of the muscular system KB11.11 - Compare the structure and function of the muscular system across the life span KB11.2 - Apply medical terminology for the muscular system KB11.4 - Describe the normal function of the muscular system KB11.5 - Describe types of muscular tissue and the purpose of them KB11.6 - List the major organs that make up the muscular system KB11.7 - Identify the anatomical location of the major muscles in the muscular system KB11.8 - Identify common pathology related to the muscular system including signs, symptoms, and etiology KB11.9 - Describe diagnostic measures for diseases of the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 61. When this muscle contracts, being firmly anchored at the shoulder, it pulls upon the insertion location on the

forearm, and the arm flexes (bends) ANSWER: POINTS:

d 1

62. Caused by a muscle that has contracted but cannot relax ANSWER: POINTS:

e 1

63. The main muscle in the calf of the leg ANSWER: POINTS:

h 1

64. These muscles lie beneath the pectoralis major, between the ribs ANSWER: POINTS:

l 1

65. The main upper chest muscle ANSWER: POINTS:

n 1

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11The Muscular System 66. Pertaining to the muscular and skeletal systems ANSWER: POINTS:

m 1

67. This muscle is located at the back of the iliac crest and stretches downward toward the greater trochanter of

the femur, with the lower third of the muscle being partially covered by the gluteus maximus ANSWER: POINTS:

i 1

68. When skeletal muscles join bones that meet at joints, one of the bones becomes this, which is where

the muscle has its origin ANSWER: POINTS:

b 1

69. Spasmodic contractions of the diaphragm, followed by spasmodic closure of the space between the vocal

cords ANSWER: POINTS:

k 1

70. Congenital disorders result in progressive wasting away of skeletal muscles ANSWER: POINTS:

g 1

71. Alternating action of both smooth layers, contracting and relaxing, works the food through the body in a

wavelike action ANSWER: POINTS:

o 1

72. Designates either a fascia or a flat tendon type of muscle attachment ANSWER: POINTS:

c 1

73. The shoulders are protected by a triangle of muscle called this, which abducts the arm ANSWER: POINTS:

f 1

74. The posterior thigh is the site of the this group, which includes the biceps femoris, semitendinosus,

semimembranosus, and a portion of the adductor magnus ANSWER: POINTS:

j 1

75. When muscles contract to move extremities away from the body’s center line ANSWER: POINTS:

a 1

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11The Muscular System 76. When muscles function, they use the stored glycogen, changing it to glucose, as their source of energy. _______ is released as this fuel is used, a. Spasm b. Cramp c. Heat d. Sartorius ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB11.3 - Explain how muscular activity increases body heat TIVES: KB11.4 - Describe the normal function of the muscular system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 12/14/2020 10:11 PM DATE MODIFIED: 12/14/2020 10:15 PM

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12 The Respiratory System 1. An adult human being carries a supply of oxygen in the blood, lungs, and tissues adequate to sustain life for about __ minute(s). a. 1 b. 2 c. 4 d. 8 ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB12.5 - Describe the normal function of the respiratory system S: ACCREDITING STANDA ABHES: MA.A.1.2 - Anatomy and Physiology RDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 2. After air is filtered, warmed, and moistened in the nose, it enters the: a. epiglottis b. larynx c. Eustachian tube d. pharynx ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 12-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.3 - List the major organs in the respiratory system KB12.4 - Identify the anatomical location of the major organs in the respiratory system KB12.5 - Describe the normal function of the respiratory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

3. The _____ the vocal cords, the higher the pitch of one’s voice. a. tighter and longer b. tighter and shorter Copyright Cengage Learning. Powered by Cognero.

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12 The Respiratory System c. looser and longer d. looser and shorter ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 12-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.4 - Identify the anatomical location of the major organs in the respiratory system TIVES: KB12.5 - Describe the normal function of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

4. Which of the following is commonly called the windpipe? a. larynx b. trachea c. bronchi d. epiglottis ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 12-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.4 - Identify the anatomical location of the major organs in the respiratory system KB12.5 - Describe the normal function of the respiratory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

5. The trachea is held open by a series of ___-shaped cartilage structures. a. C b. X c. O Copyright Cengage Learning. Powered by Cognero.

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12 The Respiratory System d.

I

ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 12-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.4 - Identify the anatomical location of the major organs in the respiratory system KB12.5 - Describe the normal function of the respiratory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

6. A CT-guided needle biopsy is performed by a: a. cardiologist b. medical assistant c. neurologist d. radiologist ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.6 - Describe diagnostic measures for diseases of the respiratory system TIVES: KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

7. A _____ is a radiologic examination of pulmonary circulation following the injection of a radiopaque iodine material into the pulmonary artery. a PET scan . b. chest X-ray c. pulmonary angiography/arteriography Copyright Cengage Learning. Powered by Cognero.

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12 The Respiratory System d.

pulmonary function test ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.6 - Describe diagnostic measures for diseases of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

8. Which of the following is a chronic disorder characterized by swelling, inflammation, and constriction of the bronchi and bronchioles? a asthma . b. atelectasis c. chronic obstructive pulmonary disease (COPD) d. emphysema ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.5 - Describe the normal function of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

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12 The Respiratory System 9. What is the most common chronic lung disease? a emphysema . b. chronic obstructive pulmonary disease c. bronchitis d. asthma ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.5 - Describe the normal function of the respiratory system KB12.6 - Describe diagnostic measures for diseases of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

10. Which of the following is not a symptom of emphysema? a. chronic cough b. cyanosis c. weight gain d. barrel chest ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.5 - Describe the normal function of the respiratory system KB12.6 - Describe diagnostic measures for diseases of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology Copyright Cengage Learning. Powered by Cognero.

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12 The Respiratory System ANDARDS:

CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

11. Which type of influenza is considered the most common and causes seasonal epidemics almost every year? a. A b. B c. C d. D ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.5 - Describe the normal function of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 12/14/2020 10:41 PM

12. The earliest symptom of internal disease of the larynx is: a pain . b. burning when drinking hot liquids or citrus juices c. persistent hoarseness d. coughing up blood ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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12 The Respiratory System LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.5 - Describe the normal function of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

13. Which of the following were not considered a high-risk group for contracting H1N1 at the start of the pandemic? a children between the ages of 4 and 12 . b. adults 65 years of age or older c. pregnant women d. health care providers ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTI KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, VES: and etiology ACCREDITING STAN ABHES: MA.A.1.2 - Anatomy and Physiology DARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 14. Legionnaires’ disease usually occurs in: a. late spring or early summer b. late summer or early fall c. late fall or early winter d. late winter or early spring ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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12 The Respiratory System LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

15. The symptoms of squamous and small cell carcinomas include smoker’s cough, sneezing, dyspnea, hemoptysis, and: a. fever b. weakness c. weight loss d. chest pain ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.5 - Describe the normal function of the respiratory system TIVES: KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

16. Which of the following is not a typical component of lung cancer treatment? a. thoracentesis b. chemotherapy c. surgical excision (when appropriate) d. radiation ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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12 The Respiratory System LEARNING OBJEC KB12.5 - Describe the normal function of the respiratory system TIVES: KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology KB12.8 - Describe treatments for diseases of the respiratory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

17. Which of the following is a primary symptom of pneumothorax? a. chronic dull pain b. shortness of breath c. productive cough d. rales ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 12-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

18. People between the ages of ___ are at the highest risk for developing respiratory distress syndrome (RDS). a. 40 and 50 years b. 12 and 20 years c. birth and 8 months d. 12 and 18 months ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 12-14 Copyright Cengage Learning. Powered by Cognero.

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12 The Respiratory System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, TIVES: and etiology KB12.9 - Compare structure and function of the respiratory system across the life span ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

19. What percent of adult men are habitual snorers? a. 10 b. 25 c. 40 d. 55 ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB12.5 - Describe the normal function of the respiratory system TIVES: KB12.8 - Describe treatments for diseases of the respiratory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 12/14/2020 10:57 PM

Match each term with its definition. a. conchae b. mucus streaming c. intubation d. tracheotomy e. alveoli f. internal respiration g. cardiac notch h. hiccoughs i. yawning j. pandemic DIFFICULTY: difficult Copyright Cengage Learning. Powered by Cognero.

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12 The Respiratory System REFERENCES:

Table 12-1 Figure 12-4 Figure 12-5 Figure 12-11 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.4 - Identify the anatomical location of the major organs in the respiratory system KB12.5 - Describe the normal function of the respiratory system KB12.6 - Describe diagnostic measures for diseases of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology KB12.8 - Describe treatments for diseases of the respiratory system KB12.9 - Compare structure and function of the respiratory system across the life span ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 20. Caused by a spasm of the diaphragm and a spasmodic closure of the glottis ANSWER: POINTS:

h 1

21. Propulsion of particles inhaled into the trachea and bronchi upward past the epiglottis ANSWER: POINTS:

b 1

22. Exchange of oxygen and carbon dioxide at the cellular level ANSWER: POINTS:

f 1

23. Deep prolonged breath that fills the lungs ANSWER: POINTS:

i 1

24. Passing a tube through the mouth and larynx and into the trachea ANSWER: POINTS:

c 1

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12 The Respiratory System 25. Grapelike cluster of microscopic air sacs found at the ends of the bronchioles ANSWER: POINTS:

e 1

26. Three scroll-like bones located on each side of the nasal cavity, covered with mucus-producing epithelium ANSWER: a POINTS: 1 27. Space in which the heart lies ANSWER: POINTS:

g 1

28. Making an external opening into the trachea ANSWER: POINTS:

d 1

29. Exists when an infection is epidemic in different parts of the world at the same time ANSWER: POINTS:

j 1

Match each term with its definition. a. lung perfusion scan b. lung ventilation scan c. chronic bronchitis d. acute bronchitis e. primary acute histoplasmosis f. progressive disseminated histoplasmosis g. chronic pulmonary histoplasmosis h. pleurisy i. hypoxia j. silicosis k. asbestosis l. coal worker’s or black lung disease m. pulmonary fibrosis n. tuberculosis o. upper respiratory infection (URI) DIFFICULTY: difficult REFERENCES: Table 12-1 QUESTION TYPE: Matching HAS VARIABLES: False

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12 The Respiratory System LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.3 - List the major organs in the respiratory system KB12.4 - Identify the anatomical location of the major organs in the respiratory system KB12.5 - Describe the normal function of the respiratory system KB12.6 - Describe diagnostic measures for diseases of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology KB12.8 - Describe treatments for diseases of the respiratory system KB12.9 - Compare structure and function of the respiratory system across the life span ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 30. Lack of oxygen ANSWER: POINTS:

i 1

31. Condition in which excessive mucus is secreted in the bronchi during several months a year for several years in a row ANSWER: c POINTS: 1 32. Condition characterized by scarring of the lung tissue, making the lungs stiff and small ANSWER: POINTS: 33. Inflammation of the visceral and parietal pleura in the thoracic cavity ANSWER: POINTS:

m 1

h 1

34. Examination of the lung following intravenous injection of a radioactive contrast medium to provide a visual image of pulmonary blood flow ANSWER: a POINTS: 1 35. Condition, associated with an infection, that occurs abruptly and lasts several days or weeks ANSWER: POINTS:

d 1

36. Most commonly affects people who work in occupations such as sand blaster, foundry worker, and miners who work Copyright Cengage Learning. Powered by Cognero.

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12 The Respiratory System in gold, lead, zinc, and iron mines ANSWER: POINTS:

j 1

37. Examination that follows the inhalation of a mixture of air and radioactive gas from a mask and bag ANSWER: POINTS:

b 1

38. Acute or chronic, highly contagious infection causing nodular lesions and patchy infiltration of the lung tissue ANSWER: n POINTS: 1 39. Form of histoplasmosis that resembles tuberculosis, causing a productive cough, dyspnea, weakness, hemoptysis, fever, and cyanosis ANSWER: g POINTS: 1 40. Progressive nodular type of pneumonoconiosis ANSWER: POINTS:

l 1

41. Form of histoplasmosis that involves the liver, spleen, and lymph glands, and may cause inflammation of the heart muscle, the pericardium, and the meninges of the brain and spinal cord ANSWER: f POINTS: 1 42. Condition that may be caused by several different viruses and can be transmitted by respiratory droplets, contaminated objects, or hands ANSWER: o POINTS: 1 43. Form of histoplasmosis that resembles a severe cold ANSWER: POINTS:

e 1

44. Condition most prevalent in the construction, fireproofing, and textile industries, and in brake and automotive occupations dealing with clutch linings ANSWER: k POINTS: 1 Match the system involved or pathology present to the disease of chronic obstructive pulmonary disease. Note: Answers may be used more than once. a. system involved b. pathology present DIFFICULTY: easy Copyright Cengage Learning. Powered by Cognero.

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12 The Respiratory System REFERENCES: Table 12-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.5 - Describe the normal function of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 45. Productive cough, dyspnea ANSWER: POINTS:

b 1

46. Respiratory ANSWER: POINTS:

a 1

47. Frequent infection, wheezing ANSWER: POINTS:

b 1

48. Hypoxia ANSWER: POINTS:

b 1

49. Circulatory ANSWER: POINTS:

a 1

50. Poor appetite, weight loss ANSWER: POINTS:

b 1

51. Difficulty eating ANSWER: POINTS:

b 1

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12 The Respiratory System 52. Digestive ANSWER: POINTS:

a 1

53. Barrel chest ANSWER: POINTS:

b 1

54. Muscular ANSWER: POINTS:

a 1

Match the symptom(s) to the common cold, influenza, or allergy. Note: Answers may be used more than once. a. common cold b. influenza c. allergy DIFFICULTY: difficult REFERENCES: Table 12-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB12.5 - Describe the normal function of the respiratory system TIVES: KB12.6 - Describe diagnostic measures for diseases of the respiratory system KB12.7 - Identify common pathology related to the respiratory system including signs, symptoms, and etiology KB12.8 - Describe treatments for diseases of the respiratory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM 55. No fever ANSWER: POINTS:

c 1

56. Rare headache ANSWER: POINTS:

a 1

57. Uncommon—slight fever ANSWER:

a

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12 The Respiratory System POINTS:

1

58. Headache—common ANSWER: POINTS:

c 1

59. Headache—prominent ANSWER: POINTS:

b 1

60. Slight muscle aches ANSWER: POINTS:

a 1

61. No muscle aches ANSWER: POINTS:

c 1

62. Prominent—high fever; sudden onset, lasts 2–4 days ANSWER: POINTS:

b 1

63. Prominent, often severe muscle aches ANSWER: POINTS:

b 1

64. Sometimes, mild to moderate cough ANSWER: POINTS:

a 1

65. Common, often severe cough ANSWER: POINTS:

b 1

66. Occasional cough ANSWER: POINTS:

c 1

67. Red, itchy eyes common ANSWER: POINTS:

c 1

68. Red, itchy eyes rare ANSWER: POINTS:

a 1

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12 The Respiratory System 69. Red, itchy eyes uncommon ANSWER: POINTS:

b 1

70. Nasal discharge uncommon ANSWER: POINTS:

b 1

71. Thick and clear to yellowish green nasal discharge ANSWER: POINTS:

a 1

72. Water and clear nasal discharge ANSWER: POINTS:

c 1

73. Mild fatigue and weakness ANSWER: POINTS:

a 1

74. Extreme, sudden onset fatigue and weakness that may last several weeks ANSWER: POINTS:

b 1

75. No fatigue or weakness involved ANSWER: POINTS:

c 1

76. Prior to birth and breathing, the lung is solid and will sink in water. At birth, the lungs begin to fill with air,

inflating the alveoli. The degree of inflation depends on the presence of __________, a fatty molecule on the respiratory membrane. a. alveoli b. hyaline membrane c. visceral pleura d. surfactant ANSWER: d POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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12 The Respiratory System LEARNING OBJEC KB12.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB12.2 - Apply medical terminology for the respiratory system KB12.3 - List the major organs in the respiratory system KB12.5 - Describe the normal function of the respiratory system KB12.9 - Compare structure and function of the respiratory system across the life span ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:34 PM DATE MODIFIED: 11/11/2020 5:34 PM

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13 The Circulatory System 1. The tricuspid valve is located between the: a. right atrium and ventricle b. left atrium and ventricle c. right atrium and left ventricle d. left atrium and right ventricle ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.2 - Apply medical terminology for the circulatory system KB13.3 - List the major organs in the circulatory system KB13.4 - Describe the normal function of the circulatory system. KB13.5 - Identify the anatomical location of major organs in the circulatory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

2. Blood flows out from the ____ and into the aorta. a. left atrium b. left ventricle c. right atrium d. right ventricle ANSWER: b POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 13-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.2 - Apply medical terminology for the circulatory system KB13.3 - List the major organs in the circulatory system KB13.4 - Describe the normal function of the circulatory system. KB13.5 - Identify the anatomical location of major organs in the circulatory system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

3. The ____ walls are thin, one-cell structures. a. arterial b. venous c. capillary d. lymph vessel ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.4 - Describe the normal function of the circulatory system. KB13.8 - List five types of blood vessels ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

4. What is the role of serum globulin in blood plasma? a It assists in the formation of antibodies. b. It is a necessary component to clot blood. c. It aids in maintaining blood pressure. d. It regulates the exchange of water between the cells and the blood. ANSWER: a POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 15-13 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIV KB13.12 - Explain the role of each component of whole blood ES: KB13.4 - Describe the normal function of the circulatory system. ACCREDITING STAND ABHES: MA.A.1.2 - Anatomy and Physiology ARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 5. Which type of cardiovascular test uses sound waves to help identify deep vein thrombosis? Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System a. b. c. d.

cardiac catheterization dobutamine stress test Doppler ultrasonography echocardiogram

ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 13-22 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.13 - Describe the clotting process KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.2 - Apply medical terminology for the circulatory system KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

6. Which type of cardiovascular test measures the passage of blood through the coronary arteries to the myocardium? a. venogram b. myocardial perfusion imaging c. carotid artery ultrasound d. MUGA scan ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.17 - Describe diagnostic measures for diseases of the circulatory system TIVES: KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.4 - Describe the normal function of the circulatory system.

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13 The Circulatory System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

7. Which type of anemia results from injury or destruction of blood cell formation by the bone marrow? a. aplastic anemia b. blood loss anemia c. iron deficiency anemia d. cerebral anemia ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.17 - Describe diagnostic measures for diseases of the circulatory system TIVES: KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

8. Which type of aneurysm is detectable on palpation as a pulsating mass in an area around the umbilicus? a. cerebral aneurysm b. femoral aneurysm c. thoracic aortic aneurysm d. abdominal aortic aneurysm ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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13 The Circulatory System LEARNING OBJEC KB13.17 - Describe diagnostic measures for diseases of the circulatory system TIVES: KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

9. The term ____ is used to identify any abnormal changes in the heart rhythm. a. aneurysm b. carditis c. arrhythmia d. cardiac arrest ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.17 - Describe diagnostic measures for diseases of the circulatory system TIVES: KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

10. With congestive heart failure (CHF), the myocardium of the ___ is most commonly affected. a. left ventricle b. left atrium c. right ventricle d. right atrium ANSWER: a POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

11. Which of the following is a condition in which the heart pumps too weakly to supply the body with blood? a. embolism b. heart failure c. cerebrovascular accident (CVA) d. coronary artery disease ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.17 - Describe diagnostic measures for diseases of the circulatory system TIVES: KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

12. A diabetic patient is considered to have hypertension if the blood pressure is consistently elevated above: Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System a. b. c. d.

110/40 130/70 140/90 160/100

ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 12/19/2020 1:27 AM

13. What is the foremost contributing factor to stroke and kidney damage? a. hypertension b. hypotension c. vitamin C deficiency d. respiratory disease ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System DATE MODIFIED: 11/11/2020 5:35 PM

14. Which of the following is a disease in which the walls of the ventricles of the heart are markedly thickened? a. leukemia b. myocardial infarction c. embolism d. hypertrophic cardiomyopathy ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.17 - Describe diagnostic measures for diseases of the circulatory system TIVES: KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.2 - Apply medical terminology for the circulatory system KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

15. Which of the following is not a common cause of hypotension? a. poor diet b. shock c. heart failure d. acute blood loss ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.2 - Apply medical terminology for the circulatory system KB13.4 - Describe the normal function of the circulatory system. Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

16. Which of the following conditions involves the localized inflammation of a vein? a. varicosities b. phlebitis c. thrombophlebitis d. sickle cell anemia ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.2 - Apply medical terminology for the circulatory system KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

Match each term with its definition. a systole . b. diastole c. premature atrial contractions (PACs) d. premature junctional contractions (PJCs) e. premature ventricular contractions (PVCs) f. defibrillator g. tachycardia Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System h. bradycardia i. low-density lipoprotein j. high-density lipoprotein DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.2 - Apply medical terminology for the circulatory system KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 17. Consistently slow heart rate ANSWER: POINTS:

h 1

18. These have the ectopic pacemaker focused at the junction of the AV node and the bundle of His ANSWER: POINTS:

d 1

19. Contraction phase of a heartbeat ANSWER: POINTS:

a 1

20. Device used to discharge a strong electrical current into a patient’s heart through electrode paddles held against the bare chest wall ANSWER: f POINTS: 1 21. Cause the atria to contract ahead of the anticipated time ANSWER: POINTS:

c 1

22. “Bad” cholesterol ANSWER:

i

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13 The Circulatory System POINTS:

1

23. Consistently rapid heart rate ANSWER: POINTS:

g 1

24. “Good” cholesterol ANSWER: POINTS:

j 1

25. Relaxation phase of a heartbeat ANSWER: POINTS:

b 1

26. Originate in the ventricle and cause contraction ahead of the next anticipated beat ANSWER: POINTS:

e 1

Match each major vein with its location in the body. a. jugular b. tibial c. pulmonary d. cephalic e. saphenous f. brachial g. inferior vena cava h. superior vena cava i. femoral j. common iliac DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB13.11 - Trace the pathway of blood through the pulmonary and systemic circulation TIVES: KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.2 - Apply medical terminology for the circulatory system KB13.4 - Describe the normal function of the circulatory system. KB13.8 - List five types of blood vessels KB13.9 - Describe the purpose of blood vessels

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13 The Circulatory System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 27. From the lungs to the left atrium of the heart ANSWER: POINTS:

c 1

28. In the thigh from the knee into the pelvis ANSWER: POINTS:

i 1

29. From the arm to the brachiocephalic ANSWER: POINTS:

d 1

30. From the head and neck ANSWER: POINTS:

a 1

31. From the arm to the brachiocephalic ANSWER: POINTS:

f 1

32. From the saphenous and femoral to the inferior vena cava ANSWER: POINTS:

j 1

33. All upper-body veins to the right atrium of the heart ANSWER: POINTS:

h 1

34. From the feet to the thigh ANSWER: POINTS:

b 1

35. In the thigh from the knee into the pelvis Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System ANSWER: POINTS:

e 1

36. All lower-body veins to the right atrium of the heart ANSWER: POINTS:

g 1

Match each term with its definition. a. transient ischemic attack b. hemorrhagic stroke c. stent d. infarction e. regurgitate f. benign g. malignant h. stenotic i. sickle cell anemia j. stasis DIFFICULTY: difficult REFERENCES: Figure 13-25B QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.19 - Describe treatments for diseases of the circulatory system KB13.2 - Apply medical terminology for the circulatory system KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 37. Form of hypertension in which blood pressure rises rapidly and severely and may not respond to treatment ANSWER: g POINTS: 1 38. Small, temporary interruption of blood flow, also known as a warning stroke Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System ANSWER: POINTS:

a 1

39. Backward flow of blood into the left atrium ANSWER: POINTS:

e 1

40. Refers to a “leaking” valve ANSWER: POINTS:

h 1

41. Stroke in which a blood vessel ruptures, and the escaping blood damages brain tissue either by pressure against it or from lack of circulation through the tissue ANSWER: b POINTS: 1 42. Stagnation of blood ANSWER: POINTS:

j 1

43. Interference with circulation ANSWER: POINTS:

d 1

44. Form of hypertension in which the blood pressure rises moderately over a fairly long period ANSWER: POINTS:

f 1

45. Stainless steel mesh tube commonly used with a balloon catheter to prop open a coronary artery ANSWER: POINTS:

c 1

46. Inherited condition due to an autosomal recessive trait ANSWER: POINTS:

i 1

Match the system(s) involved to the pathology present for congestive heart failure and leukemia. Note: Answers may be used more than once. a congestive heart failure . b. leukemia c. both congestive heart failure and leukemia DIFFICULTY: medium REFERENCES: Table 13-3 QUESTION TYPE: Matching Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.2 - Apply medical terminology for the circulatory system KB13.3 - List the major organs in the circulatory system KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 47. Cool, clammy skin, dependent edema, stasis ulcers ANSWER: POINTS:

a 1

48. Circulatory ANSWER: POINTS:

c 1

49. Respiratory ANSWER: POINTS:

a 1

50. Decreased cardiac output, rapid pulse, cyanosis, circulatory congestion, enlarged spleen, ascites ANSWER: POINTS:

a 1

51. Digestive ANSWER: POINTS:

a 1

52. Enlarged liver ANSWER: POINTS:

a 1

53. Infections ANSWER:

b

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13 The Circulatory System POINTS:

1

54. Integumentary ANSWER: POINTS:

c 1

55. Huge areas of bruising ANSWER: POINTS:

b 1

56. Pallor ANSWER: POINTS:

b 1

57. Skeletal ANSWER: POINTS:

b 1

58. Immune ANSWER: POINTS:

b 1

59. Pain due to swelling within from excess WBCs ANSWER: POINTS:

b 1

60. Pulmonary edema, cough, shortness of breath, can’t breathe lying down, pink frothy sputum ANSWER: POINTS:

a 1

Match the description to the warning signs, symptoms, or contributing factors to stroke and heart disease. Note: Answers may be used more than once. a. heart disease b. stroke DIFFICULTY: medium REFERENCES: Table 13-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.19 - Describe treatments for diseases of the circulatory system KB13.2 - Apply medical terminology for the circulatory system KB13.4 - Describe the normal function of the circulatory system. Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 61. High levels of cholesterol ANSWER: POINTS:

a 1

62. Development of difficulty in speaking or in understanding simple statements ANSWER: POINTS:

b 1

63. Sudden blurred or decreased vision ANSWER: POINTS:

b 1

64. High triglyceride levels ANSWER: POINTS:

a 1

65. Loss of consciousness or severe drowsiness ANSWER: POINTS:

b 1

66. A sudden, severe headache ANSWER: POINTS:

a 1

67. Obesity ANSWER: POINTS:

a 1

68. Numbness, weakness, or paralysis of face, arm, or leg—especially on one side of the body ANSWER: POINTS:

b 1

69. Loss of balance or coordination when combined with another warning sign ANSWER: POINTS:

b 1

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13 The Circulatory System 70. This device consists of a small battery-powered pulse generator with electrode catheters. The electrodes are

inserted into a vein and threaded through the vena cava, one to the right atrium, the other into the right ventricle at the apex. a. b. c. d.

artificial pacemaker stent angioplasty defibrillator

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.17 - Describe diagnostic measures for diseases of the circulatory system KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.19 - Describe treatments for diseases of the circulatory system KB13.20 - Compare structure and function of the circulatory system across the life span KB13.7 - Describe the action of an artificial pacemaker ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

71. When blood enters the vast network of capillaries, called a(n) _____________, it is so dispersed that the rate

of flow is reduced to a slow trickle, permitting time for O2 and nutrients to enter the tissue cells in exchange for CO2 and waste products. a.

capillary bed

b. vena cava c. arteriole branch d. infarction ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 13-11 QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.4 - Describe the normal function of the circulatory system. KB13.8 - List five types of blood vessels KB13.9 - Describe the purpose of blood vessels ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

72. Platelets and injured tissues release thromboplastin, which triggers the ________ process to begin. a. bleeding b. agglutinate c. clotting d.

circulation

ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 13-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.13 - Describe the clotting process TIVES: KB13.18 - Identify common pathology related to the circulatory system including signs, symptoms, and etiology KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

Match the term to the best description of the heart sound. a. lub b. dub DIFFICULTY: easy Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.6 - Describe heart sounds ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 12/19/2020 1:56 AM DATE MODIFIED: 12/19/2020 2:02 AM 73. The sound heard first ANSWER: POINTS:

a 1

74. The second sound heard ANSWER: POINTS:

b 1

75. The sound caused by the valves slamming shut between the atria and the ventricles ANSWER: POINTS:

a 1

76. Short and high pitched ANSWER: POINTS:

b 1

77. The loudest at the apex of the heart ANSWER: POINTS:

a 1

78. The loudest at the second intercostal space on each side of the sternum ANSWER: POINTS:

b 1

79. Which of the following can be described as another "circuit" that leaves and reenters the general circulation system? a. Portal circulation b. Pulmonary circulation c. Systemic circulation d. Anti-circulation ANSWER: a POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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13 The Circulatory System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.10 - Differentiate between pulmonary, systemic, and portal circulation KB13.11 - Trace the pathway of blood through the pulmonary and systemic circulation KB13.4 - Describe the normal function of the circulatory system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 12/19/2020 2:02 AM DATE MODIFIED: 12/19/2020 2:07 AM

80. Why is the Rh factor in pregnancy and transfusions important? a As long as both mother and infant are Type AB blood, there are no concerns. b. An Rh positive patient cannot receive Rh negative blood. c. An Rh negative patient can receive both Rh negative and Rh positive blood with no concerns. d. The antibodies slowly filter into the fetal circulation and make the newborn profoundly anemic. ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB13.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB13.16 - Explain the importance of the Rh factor in pregnancy and transfusions ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 12/19/2020 2:17 AM DATE MODIFIED: 12/19/2020 2:26 AM

81. Which blood type is considered a universal donor? a. b. c. d. ANSWER: d POINTS: 1 DIFFICULTY: easy REFERENCES: Figure 13-18 QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

A B AB O

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13 The Circulatory System HAS VARIABLES: False LEARNING OBJEC KB13.14 - List the four different blood types TIVES: KB13.15 - Explain the importance of blood types for recipients of transfusions ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 12/19/2020 2:30 AM DATE MODIFIED: 12/19/2020 2:32 AM

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14 The Immune System 1. The lymph tissue in the ____ intercepts antigens invading the upper respiratory tract. a. spleen and bone marrow b. appendix and small intestine c. tonsils and adenoids d. Peyer’s patches ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 14-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.2 - Apply medical terminology for the lymphatic/immune system KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

2. Which type of T lymphocytes produce lymphokines, which assist other lymphocytes and phagocytes in performing their functions? a. suppressor T cells b. helper T cells c. killer T cells d. memory T cells ANSWER: b POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 14-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, TIVES: symptoms, and etiology KB14.3 - List the body’s main lines of defense against antigens KB14.4 - Describe the normal function of the lymphatic/immune system KB14.9 - Identify the four types of T cells ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System 3. B lymphocytes represent about ____ percent of the total lymphocytes. a. 20 b. 40 c. 60 d. 80 ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, TIVES: symptoms, and etiology KB14.4 - Describe the normal function of the lymphatic/immune system KB14.8 - Explain the role of the B cell ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

4. Which type of antibodies are the most plentiful? a. IgA b. IgD c. IgG d. IgM ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 14-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.3 - List the body’s main lines of defense against antigens TIVES: KB14.4 - Describe the normal function of the lymphatic/immune system KB14.8 - Explain the role of the B cell ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

5. The release of histamine into the blood vessels does not typically result in localized: a. numbness Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System b. c. d.

warmth redness swelling

ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.10 - Explain what causes an inflammatory response KB14.2 - Apply medical terminology for the lymphatic/immune system KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

6. The AIDS epidemic is greatest in which part of the world? a. northern Europe b. Central America c. sub-Saharan Africa d. Indian subcontinent ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.13 - Explain how the acquired immunodeficiency syndrome (AIDS) virus destroys the immune system KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

7. In the United States, you are least likely to contract HIV through: a. childbirth and breast feeding Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System b. c. d.

unprotected sex sharing drug needles a blood transfusion ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 14-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.13 - Explain how the acquired immunodeficiency syndrome (AIDS) virus destroys the immune system KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

8. About a month or two after infection with HIV, people may exhibit which of the following symptoms? a purplish blotches on the skin . b. headache, fever, and fatigue c. yeast infection in the mouth and esophagus d. rashes and dry skin ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.13 - Explain how the acquired immunodeficiency syndrome (AIDS) virus destroys the immune system KB14.18 - Describe diagnostic measures for diseases of the lymphatic/ immune system KB14.4 - Describe the normal function of the lymphatic/immune system

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14 The Immune System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

9. Which of the following is not used to diagnose HIV infection? a enzyme-linked immunosorbent assay (ELISA) . b. Western blot c. biopsy d. a fourth-generation algorithm ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, TIVES: symptoms, and etiology KB14.13 - Explain how the acquired immunodeficiency syndrome (AIDS) virus destroys the immune system KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

10. Benign tumors usually: a. are slow growing b. invade other tissues c. cause significant health problems d. spread to other parts of the body ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.18 - Describe diagnostic measures for diseases of the lymphatic/ immune system KB14.2 - Apply medical terminology for the lymphatic/immune system KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

11. What does the T in the TNM system refer to? a presence or absence of regional lymph node metastasis . b. extent of regional lymph node metastasis c. presence or absence of distant metastasis d. size or extent of local spread of the primary tumor ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, TIVES: symptoms, and etiology KB14.15 - Name the classifications of cancer KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

12. The chemical carcinogen benzene has been linked to which type of cancer? a. leukemia b. liver cancer Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System c. melanoma d. bladder cancer ANSWER: a POINTS: 1 DIFFICULTY: difficult REFERENCES: Table 14-5 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, TIVES: symptoms, and etiology KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

13. Human papilloma virus is found in at least 70 percent of cases of: a. lung cancer b. liver cancer c. cervical cancer d. nasopharyngeal cancer ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, TIVES: symptoms, and etiology KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

14. Which type of biopsy involves removing a portion of the tumor for testing? a. sentinel lymph node b. needle c. excisional d. incisional Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, TIVES: symptoms, and etiology KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

15. Which type of cancer treatment involves the use of medications to alter cell growth and division? a. radiation therapy b. biologic response modifiers (BRM) c. chemotherapy d. brachytherapy ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.19 - Describe treatments for diseases of the lymphatic/immune system KB14.2 - Apply medical terminology for the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

16. What is the most common cancer treatment? a. radiation therapy b. surgery Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System c. chemotherapy d. gene therapy ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 14-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, TIVES: symptoms, and etiology KB14.19 - Describe treatments for diseases of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

17. Which of these is not an example of alternative therapy for cancer patients? a. biofeedback b. shark cartilage c. megadoses of vitamins d. herbal supplements ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 14-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, TIVES: symptoms, and etiology KB14.19 - Describe treatments for diseases of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

18. The first FDA-approved cancer vaccine occurred in 2010 with Sipuleucel-T (Provenge) for which type of cancer? Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System a. cervical cancer b. prostate cancer c. bone cancer d. lung cancer ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.11 - Describe how immunizations and vaccines work TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM

19. Which of the following is not a symptom of chronic fatigue syndrome (CFS)? a low-grade fever . b. forgetfulness, irritability, and confusion c. unexplainable muscle weakness or pain d. pain in joints with swelling ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.2 - Apply medical terminology for the lymphatic/immune system KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System Match each term with its definition. a monocytes . b. phagocytosis c. antigens d. major histocompatibility complex (MHC) e. serum protein electrophoresis f. interferons g. antibody-mediated immune response h. cell-mediated immune response i. Kaposi’s sarcoma j. candidiasis k. nucleoside reverse transcriptase inhibitors (NRTIs) l. non-nucleoside reverse transcription inhibitors (NNRTIs) m. fusion inhibitors n. cancer o. cortisol DIFFICULTY: difficult REFERENCES: Figure 14-9 Figure 14-5 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.10 - Explain what causes an inflammatory response KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.2 - Apply medical terminology for the lymphatic/immune system KB14.20 - Compare the structure and function of the lymphatic/ immune system across the lifespan KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 20. Branch of the immune response system that results from T cell activity ANSWER: POINTS:

h 1

21. Drugs that are incorporated into the DNA of HIV and stop the building process, slowing the spread of HIV Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System ANSWER: POINTS:

k 1

22. Ability to engulf and destroy antigens ANSWER: POINTS:

b 1

23. Group of diseases characterized by uncontrolled growth of abnormal cells ANSWER: POINTS:

n 1

24. Immature cells that have little ability to fight infection ANSWER: POINTS:

a 1

25. Blood test used to measure the presence of the different classes of immunoglobulins ANSWER: POINTS:

e 1

26. Branch of the immune response system that results from B cell activity ANSWER: POINTS:

g 1

27. Lymphocyte destroyer ANSWER: POINTS:

o 1

28. Group of genes that encode molecules found in all body cells, creating a biochemical “fingerprint” that serves as the “ID” for cells so that they are marked as “self” ANSWER: d POINTS: 1 29. Yeast infection that is sometimes present in the mouth, esophagus, and vagina ANSWER: POINTS:

j 1

30. Drugs that prevent HIV replication by inhibiting a viral protein ANSWER: POINTS:

l 1

31. Substances that announce their foreignness by carrying different kinds of characteristic shapes called epitopes, which stick out from the surface ANSWER: c POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System 32. Family of proteins that can fight viruses ANSWER: POINTS:

f 1

33. Form of cancer that appears as purplish blotches on the skin ANSWER: POINTS:

i 1

34. Newer type of drug used to prevent HIV from entering healthy T cells ANSWER: POINTS:

m 1

Match each term with its definition. a. carcinoma b. sarcoma c. leukemia d. lymphoma e. P53 f. tumor marker g. endoscopy h. positron emission tomography (PET) scan i. adjunct therapy j. colony-stimulating factor (CSF) k. interleukin l. leukapheresis m. lupus n. steroid o. rheumatoid factor DIFFICULTY: difficult REFERENCES: Table 14-6 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.11 - Describe how immunizations and vaccines work KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.15 - Name the classifications of cancer KB14.18 - Describe diagnostic measures for diseases of the lymphatic/ immune system KB14.19 - Describe treatments for diseases of the lymphatic/immune system KB14.2 - Apply medical terminology for the lymphatic/immune system KB14.20 - Compare the structure and function of the lymphatic/ immune system across the lifespan KB14.3 - List the body’s main lines of defense against antigens

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14 The Immune System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 35. Condition in which the usually protective antibodies are produced in large quantities but react against the person’s own normal tissue ANSWER: m POINTS: 1 36. Computerized image of the metabolic activity of the body tissues created by measuring glucose uptake ANSWER: POINTS:

h 1

37. Cancer of the blood and blood-forming organs ANSWER: POINTS:

c 1

38. Autoantibody that locks on to the body’s own IgG molecule as if it were an antigen ANSWER: POINTS:

o 1

39. Tumor suppresser gene ANSWER: POINTS:

e 1

40. Collection process in which white blood cells are withdrawn from a patient’s blood ANSWER: POINTS:

l 1

41. Treatment that follows surgical removal of a cancer to reduce the recurrence rate ANSWER: POINTS:

i 1

42. Cancer of the connective tissue ANSWER: POINTS:

b 1

43. Type of drug commonly used to suppress inflammation Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System ANSWER: POINTS:

n 1

44. Cancer of the lymph tissue ANSWER: POINTS:

d 1

45. Cytokine that regulates hematopoiesis, the growth and maturation of blood cells ANSWER: POINTS:

j 1

46. Protein, antigen, gene, hormone, or enzyme produced by a tumor and released into the blood ANSWER: POINTS:

f 1

47. Cancer arising from epithelial tissue ANSWER: POINTS:

a 1

48. Used to visualize the interior of hollow organs ANSWER: POINTS:

g 1

49. Means “messengers between leukocytes” ANSWER: POINTS:

k 1

Match the antibody class with its function. a. IgA b. IgD c. IgE d. IgG e. IgM DIFFICULTY: difficult REFERENCES: Table 14-2 Figure 14-7 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB14.10 - Explain what causes an inflammatory response TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.18 - Describe diagnostic measures for diseases of the lymphatic/ immune system KB14.3 - List the body’s main lines of defense against antigens KB14.4 - Describe the normal function of the lymphatic/immune system Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 50. Found in the bloodstream and very effective in killing bacteria. It is responsible for initial formation of

antibodies once exposed to an antigen ANSWER: POINTS:

e 1

51. Located on B cell membranes. Believed to regulate B cell activity ANSWER: POINTS:

b 1

52. Very effective against parasites but also involved in allergic responses, such as hay fever, asthma, and

urticarial ANSWER: POINTS:

c 1

53. Concentrated in body fluids, such as tears, saliva, and respiratory and gastrointestinal secretions, to guard the

entrances of the body ANSWER: POINTS:

a 1

54. The most plentiful antibody. It coats microorganisms in the tissues to speed up the uptake by other immune

system cells. It carries out both antibacterial and antiviral activity. It can cross the placenta barrier ANSWER: POINTS:

d 1

Match the disease to the system(s) involved and the pathology present. Note: Answers may be used more than once. a. lupus b. AIDS c. rheumatoid arthritis d. lupus and rheumatoid arthritis e. lupus, AIDS, and rheumatoid arthritis f. lupus and AIDS DIFFICULTY: difficult REFERENCES: Table 14-7 Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.13 - Explain how the acquired immunodeficiency syndrome (AIDS) virus destroys the immune system KB14.18 - Describe diagnostic measures for diseases of the lymphatic/ immune system KB14.19 - Describe treatments for diseases of the lymphatic/immune system KB14.2 - Apply medical terminology for the lymphatic/immune system KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 55. Nervous ANSWER: POINTS:

e 1

56. Arthritis in joints ANSWER: POINTS:

a 1

57. Skeletal ANSWER: POINTS:

d 1

58. Circulatory ANSWER: POINTS:

e 1

59. Rashes, dry skin, herpes simplex ANSWER: POINTS:

b 1

60. Butterfly rash, baldness, sensitivity to sunlight, Raynaud’s phenomenon ANSWER: POINTS:

a 1

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14 The Immune System 61. Digestive ANSWER: POINTS:

d 1

62. Integumentary ANSWER: POINTS:

f 1

63. Persistent diarrhea, yeast infection in mouth and esophagus ANSWER: POINTS:

c 1

64. Swelling and inflammation of the outer lining of the heart (pericarditis) and of the heart muscle

(myocarditis), which can lead to congestive heart failure ANSWER: POINTS:

c 1

65. Mobility problems, memory loss ANSWER: POINTS:

b 1

66. Cough, breathing difficulty ANSWER: POINTS:

b 1

67. Pneumonia ANSWER: POINTS:

b 1

68. Damage to lung tissue and inflammation to the blood vessels, which can lead to skin, nerve, heart, and brain

problems ANSWER: POINTS:

c 1

Match the type of carcinogen to the description. Note: Answers may be used more than once. a. chemical carcinogen b. viral carcinogen c. physical carcinogen d. familial carcinogenesis DIFFICULTY: difficult REFERENCES: Table 14-5 QUESTION TYPE: Matching HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.12 - Identify common pathology related to the lymphatic/immune system including signs, symptoms, and etiology KB14.18 - Describe diagnostic measures for diseases of the lymphatic/ immune system KB14.4 - Describe the normal function of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 11/11/2020 5:35 PM 69. Hepatitis B virus ANSWER: POINTS:

b 1

70. Arsenic ANSWER: POINTS:

a 1

71. Asbestos ANSWER: POINTS:

c 1

72. Fanconi’s anemia ANSWER: POINTS:

d 1

73. Smokeless tobacco ANSWER: POINTS:

a 1

74. Ultraviolet radiation ANSWER: POINTS:

c 1

75. Merkel cell polyomavirus ANSWER: POINTS:

b 1

76. Smoking cigarettes ANSWER: POINTS:

a 1

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14 The Immune System 77. Gardner’s syndrome ANSWER: POINTS:

d 1

78. Xeroderma pigmentosum ANSWER: POINTS:

d 1

79. All blood cells originate in _____________. a. the bone marrow b. the red blood cell c. the white blood cell d. the thymus ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB14.5 - Describe the origin of blood cells TIVES: KB14.6 - List the major organs of the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:35 PM DATE MODIFIED: 12/19/2020 7:22 PM

80. Which of the following would not be considered an opportunistic infection? a. pneumonia b. meningitis c. influenze d. esophagitis ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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14 The Immune System LEARNING OBJEC KB14.14 - Name the three most common opportunistic diseases TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 12/19/2020 7:24 PM DATE MODIFIED: 12/19/2020 7:28 PM

Match the classifications of cancer to its description. a. leukemias b. carcinomas c. sarcomas d. lymphomas DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB14.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB14.15 - Name the classifications of cancer KB14.2 - Apply medical terminology for the lymphatic/immune system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 12/19/2020 7:28 PM DATE MODIFIED: 12/19/2020 7:31 PM 81. Cancers arising from epithelial tissue ANSWER: POINTS:

b 1

82. Cancers of the connective tissues ANSWER: POINTS:

c 1

83. Cancers of the blood ANSWER: POINTS:

a 1

84. Cancers from the lymph tissue ANSWER: POINTS:

d 1

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14 The Immune System

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15 The Digestive System 1. The correct order of the phases of the digestive process, from start to finish, is: a absorption, ingestion, digestion, and elimination . b. absorption, digestion, ingestion, and elimination c. ingestion, absorption, digestion, and elimination d. ingestion, digestion, absorption, and elimination ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.11 - Describe diagnostic measures for diseases of the digestive system TIVES: KB15.2 - Apply medical terminology for the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

2. The _____ or cuspids are pointed to puncture and tear. a. molars b. bicuspids c. canines d. incisors ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 15-2A and 15-2B QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB15.9 - Describe the normal function of the digestive system S: ACCREDITING STANDA ABHES: MA.A.1.2 - Anatomy and Physiology RDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM 3. The stomach is: a constructed of three layers of strong muscle tissue . Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System b. about 14 inches long c. C-shaped d. located just above the diaphragm ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 15-5 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.11 - Describe diagnostic measures for diseases of the digestive system TIVES: KB15.3 - List the major organs in the digestive system KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

4. Which of the following is digested first? a. proteins b. fats c. fibers d. carbohydrates ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB15.8 - Explain how and where nutrients are absorbed S: KB15.9 - Describe the normal function of the digestive system ACCREDITING STANDA ABHES: MA.A.1.2 - Anatomy and Physiology RDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM 5. The liver secretes _____ of bile a day. a. less than an ounce b. several ounces c. over a pint Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System d. about a gallon ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.11 - Describe diagnostic measures for diseases of the digestive system TIVES: KB15.8 - Explain how and where nutrients are absorbed KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

6. The liver does not: a process proteins from amino acids b. receive blood for its own support and preservation from the portal vein c. manufacture fibrinogen and prothrombin d. render many toxins harmless ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.11 - Describe diagnostic measures for diseases of the digestive system TIVES: KB15.8 - Explain how and where nutrients are absorbed KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

7. The ____ serves as a collecting area for the remains of digestion. a. anal canal b. sigmoid c. rectum d. cecum ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System HAS VARIABLES: False LEARNING OBJEC KB15.3 - List the major organs in the digestive system TIVES: KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.5 - Trace the pathway of food through the alimentary tract KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

8. When a colonoscopy is performed: a the patient is awake and alert b. it is possible to obtain tissue samples through the scope c. the patient is positioned on the right side d. saline is inserted to distend the walls of the intestine to facilitate passage ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.11 - Describe diagnostic measures for diseases of the digestive system TIVES: KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.3 - List the major organs in the digestive system KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

9. The American Cancer Society recommends a colonoscopy every ____, beginning at age 45. a. 10 years b. 5 years c. 3 years d. year ANSWER: a POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.11 - Describe diagnostic measures for diseases of the digestive system TIVES: KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.3 - List the major organs in the digestive system KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 12/19/2020 10:14 PM

10. An upper GI series: a is painful b. requires a 2- to 3-day diet of high-residue foods c. requires the patient to stop all oral intake 2 hours prior to the procedure d. requires the patient to ingest barium ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.11 - Describe diagnostic measures for diseases of the digestive system TIVES: KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

11. The only effective treatment for appendicitis is: a. the application of abdominal heat b. surgical removal c. the administration of enemas d. the administration of laxatives ANSWER: b Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.10 - Describe treatments for diseases of the digestive system KB15.2 - Apply medical terminology for the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

12. The early symptoms of colorectal cancer with right side colon involvement may include: a. vomiting b. dyspnea c. anemia d. anorexia ANSWER: c POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and TIVES: etiology KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

13. Crohn’s disease is most common in the: a. duodenum b. jejunum c. rectum d. terminal ileum ANSWER: d POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.11 - Describe diagnostic measures for diseases of the digestive system TIVES: KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.3 - List the major organs in the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

14. Bulging pouches in the wall of the GI tract where the lining has pushed into the surrounding muscle is characteristic of: a. diverticulosis b. esophageal varices c. gastroenteritis d. hiatal hernia ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.11 - Describe diagnostic measures for diseases of the digestive system TIVES: KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.3 - List the major organs in the digestive system KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System DATE MODIFIED: 11/11/2020 5:36 PM

15. A crack or tear in the lining of the anus is called a(n): a. sentinel pile b. rectal excision c. anal fissure d. digital dilation ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 15-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.11 - Describe diagnostic measures for diseases of the digestive system KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.2 - Apply medical terminology for the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

16. Which of the following is not a symptom of gastroenteritis? a. fever b. constipation c. abdominal cramping d. vomiting ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.10 - Describe treatments for diseases of the digestive system KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.2 - Apply medical terminology for the digestive system KB15.9 - Describe the normal function of the digestive system Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

17. Hepatitis is an inflammation and infection of the: a. liver b. kidney c. stomach d. spleen ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.2 - Apply medical terminology for the digestive system KB15.3 - List the major organs in the digestive system KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

18. The hepatitis A and B vaccines require: a. three shots over a 6-month period b. two shots over a 4-month period c. monthly shots for 12 months d. annual shots for 3 years ANSWER: a POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.10 - Describe treatments for diseases of the digestive system KB15.11 - Describe diagnostic measures for diseases of the digestive system KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

19. Patients with irritable bowel syndrome commonly have stools that are: a. small and dry b. large and contain mucus c. large and dry d. small and contain mucus ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.10 - Describe treatments for diseases of the digestive system TIVES: KB15.11 - Describe diagnostic measures for diseases of the digestive system KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

20. Paralytic ileus usually occurs in the: a. liver b. stomach c. small intestine d. esophagus Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System ANSWER: c POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.10 - Describe treatments for diseases of the digestive system KB15.11 - Describe diagnostic measures for diseases of the digestive system KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.2 - Apply medical terminology for the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

Match each term with its definition. a. carbohydrates b. proteins c. vitamins d. mastication e. palate f. rugae g. laparoscope h. exocrine gland i. endocrine gland j. lacteal k. hepatic flexure l. splenic flexure m. cathartic n. CT scan o. colostomy DIFFICULTY: difficult REFERENCES: Figure 15-9 Figure 15-10 Figure 15-13A Figure 15-14 QUESTION TYPE: Matching Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.10 - Describe treatments for diseases of the digestive system KB15.11 - Describe diagnostic measures for diseases of the digestive system KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.2 - Apply medical terminology for the digestive system KB15.3 - List the major organs in the digestive system KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM 21. Tiny telescope instrument inserted into the abdomen during gallbladder surgery ANSWER: POINTS:

g 1

22. Computerized axial tomography study ANSWER: POINTS:

n 1

23. Folds found in the inner lining of the stomach ANSWER: POINTS:

f 1

24. Gland that secretes directly into the bloodstream ANSWER: POINTS:

i 1

25. Bend in the colon at the liver ANSWER: POINTS:

k 1

26. These are obtained primarily from plant and animal sources, but are not stored by the body ANSWER: POINTS:

b 1

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15 The Digestive System 27. Bend in the colon at the spleen ANSWER: POINTS:

l 1

28. Roof of the mouth ANSWER: POINTS:

e 1

29. Regulating chemicals needed for growth and control of body activities ANSWER: POINTS:

c 1

30. Gland that secretes through ducts ANSWER: POINTS:

h 1

31. Strong laxative ANSWER: POINTS: 32. These supply about two-thirds of the energy calories needed each day ANSWER: POINTS:

m 1

a 1

33. Artificial opening of the colon, allowing fecal material to be excreted from the body through the abdominal wall ANSWER: o POINTS: 1 34. Chewing ANSWER: POINTS:

d 1

35. Intestinal lymphatic capillary ANSWER: POINTS:

j 1

Match each term with its definition. a. constipation b. diarrhea c. hemorrhoid d. preicteric e. hernia f. truss Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System g. pancreatitis h. polyp i. pruritus ani j. toxemia DIFFICULTY: difficult REFERENCES: Table 15-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.10 - Describe treatments for diseases of the digestive system KB15.11 - Describe diagnostic measures for diseases of the digestive system KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.2 - Apply medical terminology for the digestive system KB15.3 - List the major organs in the digestive system KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.5 - Trace the pathway of food through the alimentary tract KB15.6 - Explain the process of swallowing KB15.7 - Describe how the esophagus propels food toward the stomach KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM 36. Blood poisoning that can be caused by a perforation of the colon resulting from severe colitis ANSWER: POINTS:

j 1

37. Protrusion of an internal organ through a natural opening in the body wall ANSWER: POINTS:

e 1

38. Condition of sluggish bowel action ANSWER: POINTS:

a 1

39. Device that exerts pressure directly over a herniated opening, to hold the protruding mass inside the cavity ANSWER: f POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System 40. Mass of tissue that results from an overgrowth of upper epithelial cells of the mucosal membrane of the GI tract ANSWER: h POINTS: 1 41. Condition of repeated passage of unformed wastes ANSWER: POINTS:

b 1

42. Inflammation of the pancreas ANSWER: POINTS:

g 1

43. Before jaundice ANSWER: POINTS:

d 1

44. Itching of the area surrounding the anus, often associated with irritation and burning ANSWER: POINTS:

i 1

45. Dilated vein in the mucosa of the folds of the anal canal or lower portion of the rectum ANSWER: POINTS:

c 1

Match the disease to the system(s) involved and pathology present. Note: Answers may be used more than once. a. GERD b. hepatitis c. both GERD and hepatitis DIFFICULTY: difficult REFERENCES: Table 15-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.11 - Describe diagnostic measures for diseases of the digestive system KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.2 - Apply medical terminology for the digestive system KB15.3 - List the major organs in the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM 46. Digestive ANSWER: POINTS:

c 1

47. Respiratory ANSWER: POINTS:

a 1

48. Circulatory ANSWER: POINTS:

b 1

49. Integumentary ANSWER: POINTS:

b 1

50. Senses ANSWER: POINTS:

b 1

51. Heartburn, esophageal spasms, fluid regurgitation ANSWER: POINTS:

a 1

52. Anorexia, nausea, vomiting, liver enlargement and tenderness ANSWER: POINTS:

b 1

53. Coughing, wheezing, bronchitis, asthma ANSWER: POINTS:

a 1

54. Lymph node enlargement, cellular damage, presence of antigens or antibodies in the blood ANSWER: POINTS:

b 1

55. Jaundice of eyes, sensitivity to light ANSWER: POINTS:

b 1

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15 The Digestive System 56. Jaundice of skin ANSWER: POINTS:

b 1

57. __________ is the activity performed by the organs of the digestive system, and it is defined as the process by

which food is broken down, mechanically and chemically, in the GI tract and converted into an absorbable form that can be used by the cells of the body. a. Digestion b. Mesentery c. Stenosis d. None of the above ANSWER: a POINTS: 1 DIFFICULTY: easy REFERENCES: Figure 15-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.2 - Apply medical terminology for the digestive system KB15.3 - List the major organs in the digestive system KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.5 - Trace the pathway of food through the alimentary tract KB15.6 - Explain the process of swallowing KB15.7 - Describe how the esophagus propels food toward the stomach KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

58. The _________ is a muscle and can alter its shape to reach all areas of the mouth. The surface of it contains

the taste buds, located within the papillae projections. a. b. c. d. ANSWER:

palate chyme fistula tongue

d

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15 The Digestive System POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 15-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.2 - Apply medical terminology for the digestive system KB15.3 - List the major organs in the digestive system KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.6 - Explain the process of swallowing KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

Match the term to its definition. a. alimentary canal b. bolus c. cholecystectomy d. cholelithiasis e. chyme f. cirrhosis g. colitis h. diverticulosis i. duodenum j. esophagus k. flatus l. ileostomy m. incontinent n. jaundice o. peptic p. proctoscope q. sigmoidoscopy DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB15.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB15.12 - Identify common pathology related to the digestive system including signs, symptoms, and etiology KB15.2 - Apply medical terminology for the digestive system Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System KB15.3 - List the major organs in the digestive system KB15.4 - Identify the anatomical location of major organs in the digestive system KB15.9 - Describe the normal function of the digestive system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM 59. When the partially digested food in the stomach is changed into a semiliquid state ANSWER: POINTS:

e 1

60. The presence of bulging pouches in the wall of the GI tract where the lining has pushed into the surrounding

muscle ANSWER: POINTS:

h 1

61. Gas ANSWER: POINTS:

k 1

62. A three-inch-long instrument used to examine the lower rectum and anal canal ANSWER: POINTS:

p 1

63. Chronic disease of the liver causes destruction of the liver cells ANSWER: POINTS:

f 1

64. Surgical opening of the ileum that allows the chyme of the small intestine to empty through the abdominal

wall ANSWER: POINTS:

l 1

65. The first of three sections of the colon; a C-shaped segment about nine inches long ANSWER: POINTS:

i 1

66. The surgical removal of the gallbladder Copyright Cengage Learning. Powered by Cognero.

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15 The Digestive System ANSWER: POINTS:

c 1

67. Also referred to a gastric (stomach) ulcer ANSWER: POINTS:

o 1

68. Used to perform an examination to view the lower portion of the sigmoid and rectum through a 10- to 12-inch

sigmoidoscope ANSWER: POINTS:

q 1

69. Has two layers of involuntary muscles; the inner layer forms circles around it, whereas the outer layer runs

longitudinally along its approximately 10-inch length ANSWER: POINTS:

j 1

70. Gallstones ANSWER: POINTS:

d 1

71. Inflammation of the colon that causes tenderness and discomfort ANSWER: POINTS:

g 1

72. The connecting chain of organs of the gastrointestinal tract ANSWER: POINTS:

a 1

73. The combination of mashed food substances and saliva ANSWER: POINTS:

b 1

74. The bile is absorbed into the bloodstream, producing the yellow discoloration of the sclera, mucosa, and skin ANSWER: n POINTS: 1 75. A patient’s condition interferes with the ability to control the anus, as in a stroke with paralysis, and the

rectum empties whenever the nerve impulse is triggered ANSWER: POINTS:

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m 1

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16 The Urinary System 1. Urine is produced through: a. secretion b. excretion c. elimination d. digestion ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.4 - Explain how the urinary system functions with other systems ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

2. The major work of the urinary system is performed by the: a. bladder b. ureters c. kidneys d. liver ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 16-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.3 - Describe the normal function of the urinary system TIVES: KB16.6 - Identify the anatomical location of the major organs in the urinary system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

3. Which kidney is displaced by the liver? Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System a. b. c. d.

left right both left and right neither left nor right

ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.3 - Describe the normal function of the urinary system TIVES: KB16.4 - Explain how the urinary system functions with other systems KB16.6 - Identify the anatomical location of the major organs in the urinary system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.3 - Describe: (a) body planes, (b) directional terms, (c) quadrants, and (d) cavities CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

4. In the male, the urethra is about ___ inches long. a. 1½ b. 3 c. 6½ d. 8 ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.6 - Identify the anatomical location of the major organs in the urinary system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

5. The involuntary loss of drops of urine is called: Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System a. b. c. d.

dribbling frequency hesitancy urgency

ANSWER: a POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.11 - Compare the structure and function of the urinary system across the life span KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

6. The artificial veins used in patients undergoing dialysis after the natural veins fail usually last: a. 6–8 months b. 1–3 years c. 3–5 years d. the remainder of the patient’s life ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.10 - Describe treatments for diseases of the urinary system TIVES: KB16.3 - Describe the normal function of the urinary system KB16.7 - Describe the process of dialysis KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

7. With nocturnal intermittent peritoneal dialysis (NIPD), there are ____ overnight exchanges. a. no more than two b. at least two c. no more than five d. at least six ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.3 - Describe the normal function of the urinary system TIVES: KB16.7 - Describe the process of dialysis KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

8. Which of the following is considered an invasive procedure? a. urinalysis b. catheterization c. X-ray of the abdomen d. intake-output measurement ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.10 - Describe treatments for diseases of the urinary system KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology

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16 The Urinary System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

9. Before performing an intravenous pyelography (IVP), it is extremely important to determine if the patient has an allergic response to: a. penicillin b. barium c. sodium d. iodine ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.10 - Describe treatments for diseases of the urinary system KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

10. Which of the following is not possible during cystoscopy? a. kidney transplantation b. catheterization of the kidneys c. biopsy of a tumor d. removal of calculi in the bladder ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 16-10 Table 16-1 Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.3 - Describe the normal function of the urinary system TIVES: KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

11. Cystitis is an inflammation of the bladder usually caused by an ascending organism introduced through the: a. navel b. meatus c. mouth or nose d. anus ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 16-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.10 - Describe treatments for diseases of the urinary system TIVES: KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

12. Women who have had cystitis a few times can identify the characteristic symptoms and will start to drink water and: a. orange juice Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System b. tomato juice c. cranberry juice d. club soda ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.10 - Describe treatments for diseases of the urinary system TIVES: KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

13. Which of the following is not a symptom of acute glomerulonephritis (AGN)? a. anemia b. protein in the urine c. moderate edema d. fatigue ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

14. Transobturator tape (TOT) is used to: a seal an exterior ulcer in the bladder . b. hold the ureters in place after surgery c. support the bladder and urethra in their proper position d. hold a surgical incision closed (in place of stitches) ANSWER: c POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.10 - Describe treatments for diseases of the urinary system TIVES: KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

15. The most common underlying cause of nephrotic syndrome is: a. sickle cell anemia b. renal vein thrombosis c. diabetes d. glomerulonephritis ANSWER: d POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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16 The Urinary System LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.10 - Describe treatments for diseases of the urinary system KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

16. The treatment for pyelonephritis consists primarily of: a. over-the-counter painkillers b. antibiotics c. warm moist compresses d. surgical correction ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.10 - Describe treatments for diseases of the urinary system KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

17. Which of the following people is most likely to have kidney stones? a. a male infant b. a female teenager c. a male in his 30s Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System d.

a female in her 60s

ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.11 - Compare the structure and function of the urinary system across the life span TIVES: KB16.3 - Describe the normal function of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

18. To qualify for extracorporeal shock-wave lithotripsy (ESWL), a patient’s kidney stone must be _____ in diameter. a. no more than 4 cm b. at least 4 cm c. no more than 6 cm d. at least 6 cm ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.10 - Describe treatments for diseases of the urinary system TIVES: KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

19. Commonly seen in patients experiencing renal failure, Kussmaul’s respirations: a are fast and deep b. resemble loud groans c. occur at a rate of about five per minute Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System d. are so shallow that it may appear that the patient is not breathing at all ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.10 - Describe treatments for diseases of the urinary system TIVES: KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

20. Which of the following is not an initial symptom of chronic renal failure? a. hypotension b. listlessness c. dry mouth d. confusion ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.10 - Describe treatments for diseases of the urinary system TIVES: KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System Match each term with its definition. a. hilum b. cortex c. medulla d. afferent arteriole e. efferent arteriole f. threshold g. catheter h. incontinence i. dialysate j. dwell time DIFFICULTY: difficult REFERENCES: Figure 16-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.10 - Describe treatments for diseases of the urinary system KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM 21. Solution that continuously circulates around the membranes in dialysis ANSWER: POINTS:

i 1

22. Notch in the concave border of the kidney through which the renal artery enters and the renal vein and renal pelvis of the ureter exit ANSWER: a POINTS: 1 23. Passage through which blood enters the glomerulus Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System ANSWER: POINTS:

d 1

24. Tube inserted into the bladder through the urethra to relieve distension and discomfort ANSWER: POINTS:

g 1

25. Period of time during which dialysis solution remains in the abdomen ANSWER: POINTS:

j 1

26. Outer layer of the kidney ANSWER: POINTS:

b 1

27. Inner layer of the kidney ANSWER: POINTS:

c 1

28. Passage through which blood exists the glomerulus ANSWER: POINTS:

e 1

29. Involuntary emptying of the bladder ANSWER: POINTS:

h 1

30. Term used to describe the limit of sugar reabsorption ANSWER: POINTS:

f 1

Match each term with its definition. a. Permacath b. intake-output measurement c. 24-hour urine test d. routine specimen e. clean catch specimen f. diuretics g. stress incontinence h. overflow incontinence i. urge incontinence j. Kegel exercises DIFFICULTY: difficult REFERENCES: Figures 16-12A and 16-12B Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB16.10 - Describe treatments for diseases of the urinary system TIVES: KB16.11 - Compare the structure and function of the urinary system across the life span KB16.3 - Describe the normal function of the urinary system KB16.6 - Identify the anatomical location of the major organs in the urinary system KB16.7 - Describe the process of dialysis KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM 31. Water pills ANSWER: POINTS:

f 1

32. Involves collecting all urinary output from a specified hour one day until the same time the next day in a special container under specific conditions ANSWER: c POINTS: 1 33. This is usually used for culture purposes, pregnancy determination, or microscopic examination ANSWER: POINTS:

e 1

34. A record of all fluid, or food that melts to liquid, that is consumed, along with all urine or other fluid loss, be it measured or estimated ANSWER: b POINTS: 1 35. Surgically inserted into the jugular or subclavian vein to provide temporary access for hemodialysis treatments ANSWER: a POINTS: 1 36. Helpful in easing the symptoms of urge incontinence ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System 37. Preferably the first of the morning, this is simply voided into a clean container ANSWER: POINTS:

d 1

38. Loss of urine that occurs unexpectedly ANSWER: POINTS:

i 1

39. Loss of urine that occurs when a person coughs, sneezes, or laughs ANSWER: POINTS:

g 1

40. Loss of urine that occurs because the bladder never empties completely and its fullness causes leakage ANSWER: POINTS:

h 1

Match the disease with the system(s) involved and the pathology present. Note: Answers may be used more than once. a chronic glomerular nephritis . b. renal failure c. both chronic glomerular nephritis and renal failure DIFFICULTY: difficult REFERENCES: Table 16-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB16.10 - Describe treatments for diseases of the urinary system TIVES: KB16.3 - Describe the normal function of the urinary system KB16.4 - Explain how the urinary system functions with other systems KB16.5 - List the major organs of the urinary system KB16.6 - Identify the anatomical location of the major organs in the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM 41. Nervous system ANSWER: Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System POINTS:

1

42. Elevated urea, nitrogen and creatinine in urine ANSWER: POINTS:

b 1

43. Urinary system ANSWER: POINTS:

c 1

44. Proteinuria, hematuria, uremia, renal failure ANSWER: POINTS:

a 1

45. Hypertension ANSWER: POINTS:

a 1

46. Digestive system ANSWER: POINTS:

c 1

47. Congestive heart failure ANSWER: POINTS:

c 1

48. Circulatory system ANSWER: POINTS:

c 1

49. Anorexia ANSWER: POINTS:

b 1

50. Hematemesis ANSWER: POINTS:

b 1

51. Headache, confusion, convulsion, coma ANSWER: POINTS:

b 1

52. Respiratory system ANSWER:

b

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16 The Urinary System POINTS:

1

53. Kussmaul’s respiration, pulmonary edema ANSWER: POINTS:

b 1

54. Nausea, vomiting ANSWER: POINTS:

c 1

55. Anemia ANSWER: POINTS:

c 1

56. The transplantation of body organs is always at risk of recipient rejection; however, the kidney can usually

be successfully transplanted, and the survival of the graft has been markedly improved by the use of the drug _________. a.

cyclosporine

b. potassium ions c. Levaquin d. alpha-blocker ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.10 - Describe treatments for diseases of the urinary system TIVES: KB16.3 - Describe the normal function of the urinary system KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

57. Correctly identify the two types of dialysis. a. hemodialysis and dialyzing Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System b. c. d.

hemodialysis and peritoneal peritoneal and dialyzing peritoneal and shunt

ANSWER: POINTS: DIFFICULTY: REFERENCES:

b 1 medium Figure 16-4 Figure 16-8 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.7 - Describe the process of dialysis KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM

Match the term to its definition. a. anuria b. calculi c. calyx d. cystitis e. dysuria f. fistula g. graft h. lithotripsy i. nephron j. oliguria k. peritoneal l. ptosis m. residual n. secretion o. stricture p. ureter q. urethra r. urinary meatus DIFFICULTY: difficult Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB16.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB16.10 - Describe treatments for diseases of the urinary system KB16.2 - Apply medical terminology for the urinary system KB16.3 - Describe the normal function of the urinary system KB16.4 - Explain how the urinary system functions with other systems KB16.5 - List the major organs of the urinary system KB16.6 - Identify the anatomical location of the major organs in the urinary system KB16.7 - Describe the process of dialysis KB16.8 - Describe diagnostic measures for diseases of the urinary system KB16.9 - Identify common pathology related to the urinary system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:36 PM DATE MODIFIED: 11/11/2020 5:36 PM 58. Urinary output ANSWER: POINTS:

a 1

59. This is created by a vascular surgeon who joins an artery and a vein together and makes an opening between

the two so that blood flows directly from artery to vein, bypassing the capillaries ANSWER: POINTS:

f 1

60. An inflammation of the bladder that usually results from an ascending organism introduced through the

meatus ANSWER: POINTS:

d 1

61. A scanty urinary output ANSWER: POINTS:

j 1

62. Renal stones Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System ANSWER: POINTS:

b 1

63. A narrowing of a passageway that interferes with the movement of substances through its interior ANSWER: o POINTS: 1 64. Urine left in the bladder after a patient has voided ANSWER: POINTS: 65. An alternative to hemodialysis using the patient’s own peritoneal membrane to cleanse the blood ANSWER: POINTS:

m 1

k 1

66. The medulla is divided into triangular-shaped wedges called renal pyramids with bases toward the cortex

and “tops,” or renal papillae, emptying into cavities called this ANSWER: POINTS:

c 1

67. Pain or discomfort associated with voiding ANSWER: POINTS:

e 1

68. This function of the nephron moves substances directly from the blood in the peritubular capillaries into the

urine in the distal and collecting tubules ANSWER: POINTS:

n 1

69. A method of kidney stone removal ANSWER: POINTS:

h 1

70. A dropping of the kidneys that occurs in very thin persons as a result of inadequate fatty cushion ANSWER: POINTS:

l 1

71. Similar to a fistula except it is made with either a synthetic material or a treated, sterilized animal vein ANSWER: g POINTS: 1 72. The life-preserving service of the kidney is performed by microscopic units called these ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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16 The Urinary System 73. A tube leading from the bladder to an exit from the body ANSWER: POINTS:

q 1

74. The opening between the clitoris and the vagina within the folds of the labia minora ANSWER: POINTS:

r 1

75. After the kidneys have performed their functions, the waste material, urine, is carried through these, one for

each kidney, to temporary storage in the bladder ANSWER: POINTS:

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p 1

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17 The Endocrine System 1. The pituitary gland is attached to which organ? a. liver b. pancreas c. brain d. lung ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 17-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.4 - List the major organs in the endocrine system KB17.5 - Identify the anatomical location of major organs in the endocrine system KB17.7 - Describe the glands of the endocrine system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

2. Which of the following conditions is characterized by overgrowth of cartilaginous and connective tissue? a. tetany b. acromegaly c. hypothyroidism d. hyperthyroidism ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System DATE MODIFIED: 11/11/2020 5:37 PM

3. Which hormone stimulates contractions during childbirth? a. oxytocin b. vasopressin c. luteinizing hormone d. prolactin ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 17-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB17.3 - Describe the normal functions of the endocrine system S: KB17.6 - Describe the hormones of the endocrine system ACCREDITING STAND ABHES: MA.A.1.2 - Anatomy and Physiology ARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM 4. Which of the following is a gonadotropic hormone? a thyrotropin . b. follicle-stimulating hormone (FSH) c. melanocyte-stimulating hormone (MSH) d. adrenocorticotropic hormone (ACTH) ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.6 - Describe the hormones of the endocrine system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

5. Where is the thyroid gland located? Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System a. b. c. d.

pancreas liver larynx brain

ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 17-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.5 - Identify the anatomical location of major organs in the endocrine system KB17.7 - Describe the glands of the endocrine system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

6. Lack of ____ causes the thyroid gland to enlarge. a. protein b. vitamin A c. sodium d. iodine ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 17-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.7 - Describe the glands of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology

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17 The Endocrine System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

7. Patients with hyperthyroidism commonly experience: a. irritability b. significant fatigue c. low blood pressure d. unusual weight gain ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.8 - Describe diagnostic measures for diseases of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

8. Tetany is treated by the addition of: a. magnesium b. phosphorus c. calcium d. iron ANSWER: c POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 17-5 Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.8 - Describe diagnostic measures for diseases of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

9. The adrenal glands sit atop the: a. kidneys b. stomach c. liver d. esophagus ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.5 - Identify the anatomical location of major organs in the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.4 - List major organs in each body system CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

10. The principal hormone of the medulla is: a. insulin b. androgen c. aldosterone d. adrenaline ANSWER: d Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.7 - Describe the glands of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

11. The majority of the islets of Langerhans cells are ____ cells. a. alpha b. beta c. delta d. pancreatic polypeptide-containing ANSWER: b POINTS: 1 DIFFICULTY: difficult REFERENCES: Figure 17-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.4 - List the major organs in the endocrine system KB17.6 - Describe the hormones of the endocrine system KB17.7 - Describe the glands of the endocrine system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

12. Which hormone develops the primary male sexual characteristics? a. testosterone b. progesterone Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System c. d.

estrogen adrenaline

ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 17-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.6 - Describe the hormones of the endocrine system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

13. A blood sugar test is performed to assess the function of the: a. thyroid gland b. parathyroid glands c. pancreas d. pituitary gland ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 17-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.4 - List the major organs in the endocrine system KB17.8 - Describe diagnostic measures for diseases of the endocrine system ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

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17 The Endocrine System 14. Which hormone is responsible for developing breast tissue and stimulating the secretion of milk from the mammary glands? a. melatonin b. prolactin c. glucagon d. aldosterone ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 17-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVE KB17.3 - Describe the normal functions of the endocrine system S: KB17.6 - Describe the hormones of the endocrine system ACCREDITING STAND ABHES: MA.A.1.2 - Anatomy and Physiology ARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM 15. Which hormone regulates the exchange of calcium between the bones and blood and increases blood calcium? a. vasopressin b. oxytocin c. thyroxine d. parathormone ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 17-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.3 - Describe the normal functions of the endocrine system TIVES: KB17.6 - Describe the hormones of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

16. The radioactive iodine uptake test is a test of which gland? a. adrenal gland Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System b. pancreas c. thyroid gland d. pituitary gland ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.3 - Describe the normal functions of the endocrine system TIVES: KB17.8 - Describe diagnostic measures for diseases of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

17. The most common cause of adrenal insufficiency is: a autoimmune destruction of the cells producing the hormone b. infections such as tuberculosis, histoplasmosis, and meningococcemia c. hemorrhage into the adrenal glands d. metastasis of malignant tumors ANSWER: a POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.8 - Describe diagnostic measures for diseases of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

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17 The Endocrine System 18. When the blood sugar level falls too low, the hormone glucagon is released, causing the ____ to release stored glycogen into the blood. a. pancreas b. liver c. duodenum d. stomach ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.3 - Describe the normal functions of the endocrine system TIVES: KB17.4 - List the major organs in the endocrine system KB17.5 - Identify the anatomical location of major organs in the endocrine system KB17.6 - Describe the hormones of the endocrine system KB17.8 - Describe diagnostic measures for diseases of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

19. Which of the following does not influence the amount of insulin a diabetic patient needs? a. vomiting b. pregnancy c. exercise d. weather conditions ANSWER: d POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.10 - Describe treatments for diseases of the endocrine system TIVES: KB17.3 - Describe the normal functions of the endocrine system KB17.4 - List the major organs in the endocrine system KB17.5 - Identify the anatomical location of major organs in the endocrine system KB17.6 - Describe the hormones of the endocrine system KB17.7 - Describe the glands of the endocrine system KB17.8 - Describe diagnostic measures for diseases of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

20. Myxedema is an endocrine condition associated with: a. too little pituitary hormone b. too much pituitary hormone c. too little thyroid hormone d. too much thyroid hormone ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.6 - Describe the hormones of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

Match each term with its definition. a. hormone b. growth hormone c. thyrotropin d. melanocyte-stimulating hormone e. luteinizing f. hypothyroidism g. hyperthyroidism h. androgens i. mineralocorticoids j. glucocorticoids k. estrogen DIFFICULTY: difficult Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System REFERENCES: Table 17-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.10 - Describe treatments for diseases of the endocrine system KB17.11 - Compare structure and function of the endocrine system across the life span KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.4 - List the major organs in the endocrine system KB17.5 - Identify the anatomical location of major organs in the endocrine system KB17.6 - Describe the hormones of the endocrine system KB17.7 - Describe the glands of the endocrine system KB17.8 - Describe diagnostic measures for diseases of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 12/20/2020 12:21 PM 21. In the male stimulates interstitial cells in the testes to produce testosterone ANSWER: POINTS:

e 1

22. Control electrolyte balances by regulating the reabsorption of sodium in the kidney tubules and the excretion of potassium ANSWER: i POINTS: 1 23. Overactive thyroid ANSWER: POINTS:

g 1

24. Affects the length of the long bones and therefore height ANSWER: POINTS:

b 1

25. Hormone that increases skin pigmentation ANSWER: POINTS:

d 1

26. Affect the metabolism of protein, fat, and glucose Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System ANSWER: POINTS:

j 1

27. Thyroid-stimulating hormone ANSWER: POINTS:

c 1

28. Below-normal thyroid activity ANSWER: POINTS:

f 1

29. Sex steroids ANSWER: POINTS:

h 1

30. Complex chemical that influences actions at distant sites and controls body functions ANSWER: POINTS:

a 1

31. Promotes growth and development of the primary and secondary sex organs, and maintains them throughout adult life. ANSWER: k POINTS: 1 Match each term with its corresponding definition. a. thyroid storm b. pineal body c. finger stick d. type 1 diabetes e. type 2 diabetes f. Addison’s disease g. Cushing’s syndrome h. biguanides i. thiazolidinediones j. antidiabetic drugs DIFFICULTY: difficult REFERENCES: Table 17-3 Figure 17-9 QUESTION TYPE: Matching HAS VARIABLES: False

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17 The Endocrine System LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.10 - Describe treatments for diseases of the endocrine system KB17.11 - Compare structure and function of the endocrine system across the life span KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.6 - Describe the hormones of the endocrine system KB17.7 - Describe the glands of the endocrine system KB17.8 - Describe diagnostic measures for diseases of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM 32. Disorder characterized by a group of symptoms that result from the hypersecretion of glucocorticoids from the adrenal cortex caused by excess ACTH production ANSWER: g POINTS: 1 33. Small mass of tissue attached by a slim stalk to the roof of the third ventricle in the brain ANSWER: POINTS:

b 1

34. Patients with this condition have insulin resistance and are usually overweight ANSWER: POINTS:

e 1

35. Series of recently approved drugs that increase the presence of gut hormones that are advantageous for insulin secretion and decrease glucagon levels ANSWER: j POINTS: 1 36. Autoimmune disease that eventually results in severe insulin deficiency ANSWER: POINTS:

d 1

37. Reduce insulin resistance by modulating activity of nuclear transcription factors ANSWER: POINTS:

i 1

38. Extreme clinical development of hyperthyroidism Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System ANSWER: POINTS:

a 1

39. Condition that results from a deficiency of adrenal hormones in the cortex of the adrenal gland ANSWER: POINTS:

f 1

40. Method used by diabetic patients to evaluate their glucose level ANSWER: POINTS:

c 1

41. Work to lower sugar levels by blocking the release of glucose by the liver ANSWER: POINTS:

h 1

Match the disease to the system(s) involved and pathology present. Note: Answers may be used more than once. a. diabetes b. Graves’ disease c. both diabetes and Graves’ disease DIFFICULTY: difficult REFERENCES: Table 17-3 Figure 17-12 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB17.3 - Describe the normal functions of the endocrine system TIVES: KB17.4 - List the major organs in the endocrine system KB17.6 - Describe the hormones of the endocrine system KB17.7 - Describe the glands of the endocrine system KB17.8 - Describe diagnostic measures for diseases of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM 42. Urinary system ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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17 The Endocrine System 43. Endocrine system ANSWER: POINTS:

c 1

44. Circulatory system ANSWER: POINTS:

c 1

45. Palpitations, tachycardia, cardiomegaly ANSWER: POINTS:

b 1

46. Insulin deficiency, destruction of insulin-producing cells of the pancreas ANSWER: POINTS:

a 1

47. Nervous system ANSWER: POINTS:

c 1

48. Retinopathy, lens changes ANSWER: POINTS:

a 1

49. Peripheral neuropathy ANSWER: POINTS:

a 1

50. Senses ANSWER: POINTS:

c 1

51. Glycosuria, polyuria, UTI, kidney disease ANSWER: POINTS:

a 1

52. Muscular system ANSWER: POINTS:

b 1

53. Integumentary system ANSWER: POINTS:

a 1

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17 The Endocrine System 54. Skin infection, ulcers ANSWER: POINTS:

a 1

55. Thyroid enlargement ANSWER: POINTS:

b 1

56. Weak muscles, fatigue, paralysis ANSWER: POINTS:

b 1

57. Exophthalmos ANSWER: POINTS:

b 1

Match the gland with its location, associated hormone, and principal effects. Note: Answers may be used more than once. a. pituitary b. testes c. thyroid d. parathyroid e. adrenal f. pancreas g. thymus h. pineal body i. ovaries DIFFICULTY: difficult REFERENCES: Table 17-1 Table 17-2 Figure 17-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB17.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB17.2 - Apply medical terminology for the endocrine system KB17.3 - Describe the normal functions of the endocrine system KB17.4 - List the major organs in the endocrine system KB17.6 - Describe the hormones of the endocrine system KB17.7 - Describe the glands of the endocrine system KB17.9 - Identify common pathology related to the endocrine system including signs, symptoms, and etiology

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17 The Endocrine System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM 58. Parathormone ANSWER: POINTS:

d 1

59. Lower portion of the anterior neck ANSWER: POINTS:

c 1

60. Behind the stomach ANSWER: POINTS:

f 1

61. Third ventricle in the brain ANSWER: POINTS:

h 1

62. Develops excretory portion of mammary glands; aids in maintaining pregnancy ANSWER: POINTS:

i 1

63. Sex hormones (androgens) ANSWER: POINTS:

e 1

64. Thyroxine (T4) and triiodothyronine (T3) ANSWER: POINTS:

c 1

65. Undersurface of the brain in the sella turcica of the skull ANSWER: POINTS:

a 1

66. Superior surface of each kidney ANSWER:

e

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17 The Endocrine System POINTS:

1

67. Under the sternum ANSWER: POINTS:

g 1

68. React on lymphoid tissue to produce T lymphocyte cells to regulate immunity ANSWER: POINTS:

g 1

69. Insulin ANSWER: POINTS:

f 1

70. Follicle-stimulating hormone (FSH) ANSWER: POINTS:

a 1

71. Posterior surface of thyroid gland ANSWER: POINTS:

d 1

72. Oxytocin ANSWER: POINTS:

a 1

73. Female pelvis ANSWER: POINTS:

i 1

74. Male scrotum ANSWER: POINTS:

b 1

75. Influences onset of puberty and circadian rhythms ANSWER: POINTS:

h 1

76. Develops primary and secondary sexual characteristics; stimulates maturation of sperm ANSWER: POINTS:

b 1

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18 The Reproductive System 1. The epididymis is: a. a long, straight structure b. located in the upper abdomen c. about 10 feet in length d. shaped like a half-moon ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 18-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.4 - List the major organs in the male and female reproductive system. KB18.5 - Identify the anatomical location of the major organs of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

2. Bulbourethral glands are sometimes called ____ glands. a. Cowper’s b. Duverney’s c. Krause’s d. Sigmund’s ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.4 - List the major organs in the male and female reproductive system.

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18 The Reproductive System ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

3. Which test is performed to determine if a patient has Klinefelter’s syndrome? a. testicular biopsy b. digital rectal examination c. chromosomal analysis d. semen analysis ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.7 - Describe diagnostic measures for diseases of the male and female reproductive system. TIVES: ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

4. Which of the following is an initial symptom of prostatic hypertrophy? a hematuria . b. reduced force and size of urinary stream c. infrequent urination d. retention ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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18 The Reproductive System LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.4 - List the major organs in the male and female reproductive system. KB18.5 - Identify the anatomical location of the major organs of the male and female reproductive system. KB18.7 - Describe diagnostic measures for diseases of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

5. Cryosurgery, an option for treating prostate cancer, is not: a recommended for younger patients . b. a good alternative to radiation for many patients c. less invasive than traditional surgery d. use liquid nitrogen to kill cancer cells ANSWER: a RATIONALE: Text does not specifically state the answer, but the other 3 are mentioned as good alternatives. POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.8 - Identify common pathology related to the male and female reproductive system including TIVES: signs, symptoms, and etiology. KB18.9 - Describe treatments for diseases of the male and female reproductive system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

6. Ovaries are not: a supported by the ligaments . b.

almost perfectly round

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18 The Reproductive System c. responsible for producing the sex cell and ovum d. responsible for secreting hormones ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 18-10 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.3 - Describe the normal function of the male and female reproductive system. TIVES: KB18.4 - List the major organs in the male and female reproductive system. KB18.5 - Identify the anatomical location of the major organs of the male and female reproductive system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.5 - Identify the anatomical location of major organs in each body system CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

7. The large pad of fat that overlies the symphysis pubis is known as the: a. hymen b. vulva c. perineum d. mons pubis ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 18-16 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.5 - Identify the anatomical location of the major organs of the male and female reproductive system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

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18 The Reproductive System 8. The ____ is a rounded mass composed of two small columns of erectile tissue. a. labia b. urethral orifice c. clitoris d. vestibule ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 18-15 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.5 - Identify the anatomical location of the major organs of the male and female reproductive system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

9. What is the first phase of menstruation? a. follicular phase b. ovulation c. luteal phase d. menstruation ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 18-12 Figure 18-18 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.10 - Outline the steps of ovulation. TIVES: KB18.12 - Describe the phases of the menstrual cycle and the purpose of menstruation. KB18.13 - Explain how fertilization occurs. KB18.14 - Describe the events occurring during each trimester of pregnancy as they relate to the woman and the embryo or fetus. KB18.3 - Describe the normal function of the male and female reproductive system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM Copyright Cengage Learning. Powered by Cognero.

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10. Following fertilization, a zygote begins the journey to the well-prepared uterus, arriving about _____ after ovulation. a. 12 hours b. 36 hours c. 3 days d. 6 days ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.10 - Outline the steps of ovulation. KB18.12 - Describe the phases of the menstrual cycle and the purpose of menstruation. KB18.13 - Explain how fertilization occurs. KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.6 - Describe male and female prenatal development. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

11. After 8 weeks, an embryo is called a(n): a. infant b. zygote c. fetus d. ovum ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.6 - Describe male and female prenatal development. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System DATE MODIFIED: 11/11/2020 5:37 PM

12. Which of the following is not an early sign of pregnancy? a edema of the hands, face, feet, and legs . b. morning sickness c. a missed menstrual period d. breast tenderness ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 18-5 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.14 - Describe the events occurring during each trimester of pregnancy as they relate to the TIVES: woman and the embryo or fetus. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

13. According to Nagele’s rule, if the first day of a woman’s last menstrual period was April 7, her expected date of delivery would be: a. January 7 b. January 14 c. December 28 d. January 28 ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.14 - Describe the events occurring during each trimester of pregnancy as they relate to the TIVES: woman and the embryo or fetus. KB18.3 - Describe the normal function of the male and female reproductive system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

14. The cervix must dilate to about ___ centimeters in diameter before the baby can be delivered. a. 5 b. 8 c. 10 d. 12 ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.15 - Describe the events that occur in the three stages of labor. TIVES: KB18.3 - Describe the normal function of the male and female reproductive system. ACCREDITING STA ABHES: MA.A.1.2 - Anatomy and Physiology NDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM 15. A woman with a body mass index (BMI) of 27.5 should gain about ____ pounds during her pregnancy. a. 28–40 b. 25–35 c. 15–25 d. 11–20 ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 18-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.17 - Compare structure and function of the male and female reproductive system across the life TIVES: span. KB18.3 - Describe the normal function of the male and female reproductive system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

16. Which infertility treatment involves injecting sperm into the uterus through a catheter in the cervix? Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System a . b. c. d.

zygote intrafallopian transfer (ZIFT)

in vitro fertilization intracytoplasmic sperm injection (ICSI) artificial insemination ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.13 - Explain how fertilization occurs. TIVES: KB18.3 - Describe the normal function of the male and female reproductive system. KB18.9 - Describe treatments for diseases of the male and female reproductive system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

17. Which of the following methods of contraception is typically most effective? a. withdrawal b. condom c. rhythm d. spermicide ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 18-22 Table 18-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTI KB18.16 - List various methods of contraception. VES: KB18.3 - Describe the normal function of the male and female reproductive system. ACCREDITING STAN ABHES: MA.A.1.2 - Anatomy and Physiology DARDS: CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM 18. The primary symptoms of _____ are bleeding easily to the touch during examination and intermenstrual bleeding. a. cervical erosion b. cervicitis c. cystic breast disease Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System d.

cystocele

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.3 - Describe the normal function of the male and female reproductive system. TIVES: KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

19. What is the most common type of vaginal infection that causes irritation symptoms? a. bacterial vaginitis b. vaginal mucosa atrophy c. vaginosis d. candidiasis ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

20. Which of the following is a predisposing factor for breast cancer? a. first pregnancy before age 30 b. short menstrual cycles c. drinking alcoholic beverages d. anorexia ANSWER: c Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.3 - Describe the normal function of the male and female reproductive system. TIVES: KB18.7 - Describe diagnostic measures for diseases of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

21. Risk factors for ovarian cancer peak when a woman is in her: a. 40s b. 80s c. 60s d. 20s ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.17 - Compare structure and function of the male and female reproductive system across the life TIVES: span. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

22. What is the most common gynecological malignancy? a. uterine cancer b. vaginal cancer c. ovarian cancer Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System d. vulva cancer ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.17 - Compare structure and function of the male and female reproductive system across the life TIVES: span. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.7 - Describe diagnostic measures for diseases of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

23. Which of the following is not a symptom of gonorrhea in men? a burning, itching, or pain on urination b. inflammation with a greenish-yellow discharge from the penis c. sore throat with gland involvement d. discharge from the anus ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

24. How long can pubic lice survive without a host? a. a few hours Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System b. c. d.

about a day up to a week indefinitely

ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.8 - Identify common pathology related to the male and female reproductive system including TIVES: signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

25. What is the treatment of choice for syphilis? a. analgesics and bed rest b. antiviral drugs c. surgery d. penicillin ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. KB18.9 - Describe treatments for diseases of the male and female reproductive system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

Match each term with its definition. a. cryptorchidism b. seminiferous tubules c. smegma Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System d. vasectomy e. orchitis f. ectopic g. endometrium h. serous membrane i. myometrium j. pessary k. hyaluronidase l. Apgar scoring system m. afterbirth n. fibroid o. rectocele DIFFICULTY: difficult REFERENCES: Table 18-1 Figure 18-4 Table 18-4 Figure 18-10 Figure 18-13 Table 18-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.4 - List the major organs in the male and female reproductive system. KB18.5 - Identify the anatomical location of the major organs of the male and female reproductive system. KB18.6 - Describe male and female prenatal development. KB18.7 - Describe diagnostic measures for diseases of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.1 - Describe structural organization of the human body CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM 26. Refers to an abnormal location ANSWER: Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System POINTS:

1

27. Outer layer of the uterus ANSWER: POINTS:

h 1

28. Enzyme released by sperm during the fertilization process to gradually break down the ovum’s protection ANSWER: k POINTS: 1 29. Bulging of the posterior vaginal wall, by the rectum, into the vagina ANSWER: POINTS:

o 1

30. Microscopic tubes in the testes ANSWER: POINTS:

b 1

31. Device inserted into the vagina to support a prolapsed uterus ANSWER: POINTS:

j 1

32. The middle layer of the uterus ANSWER: POINTS:

i 1

33. Used to help assess a newborn’s condition ANSWER: POINTS:

l 1

34. Undescended testicle ANSWER: POINTS:

a 1

35. Surgical procedure to prohibit the ejaculation of sperm and effect sterilization of the male ANSWER: POINTS:

d 1

36. Placenta and its membranes ANSWER: POINTS: 37. Common, benign, smooth tumor formed of muscle cells ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

m 1

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18 The Reproductive System 38. Innermost layer of the uterus ANSWER: POINTS:

g 1

39. Circumcisions are often performed on male infants to prevent the accumulation of this, which can lead to infections later in life ANSWER: c POINTS: 1 40. Inflammation of the testicle ANSWER: POINTS:

e 1

Match each term with its definition. a. alpha-fetoprotein screening (AFP) b. colposcopy c. ovarian cyst d. Pap test e. chlamydia f. type I herpes g. type II herpes h. nongonococcal urethritis (NGU, NSU) i. pelvic inflammatory disease (PID) j. chancre DIFFICULTY: difficult REFERENCES: Table 18-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB18.2 - Apply medical terminology for the reproductive system. TIVES: KB18.3 - Describe the normal function of the male and female reproductive system. KB18.7 - Describe diagnostic measures for diseases of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. KB18.9 - Describe treatments for diseases of the male and female reproductive system. KB8.1 - Spell and define, using the glossary, all the Words to Know in this chapter ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System 41. Its symptoms in women include a vaginal discharge mimicking gonorrhea and frequent painful urination associated with urinary tract infections ANSWER: e POINTS: 1 42. Group of infections with similar manifestations that are not linked to a single organism ANSWER: POINTS:

h 1

43. Examination and biopsy of the cervix done to rule out cancer when there are abnormal Pap smear results ANSWER: POINTS:

b 1

44. Any acute or chronic infection of the reproductive tract ANSWER: POINTS:

i 1

45. Disease form that appears as a typical cold sore on the lip or at the edge of the nose ANSWER: POINTS:

f 1

46. Simple procedure involving a sampling of cells from the cervix that are easily obtained and examined under a microscope ANSWER: d POINTS: 1 47. Blood test taken at about the 15th to 20th week of pregnancy to aid in the detection of birth defects ANSWER: POINTS:

a 1

48. Lesion that appears at the point of entrance and is associated with syphilis ANSWER: POINTS:

j 1

49. Sac of fluid or semisolid material on an ovary ANSWER: POINTS:

c 1

50. Disease form that appears on the external genitalia, mouth, or anus ANSWER: POINTS:

g 1

Match the reproductive condition with the system involved and pathology present. Note: Answers may be used more than once. Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System a pregnancy . b. premenstrual syndrome c. both pregnancy and premenstrual syndrome DIFFICULTY: difficult REFERENCES: Table 18-5 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB18.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB18.2 - Apply medical terminology for the reproductive system. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.4 - List the major organs in the male and female reproductive system. KB18.5 - Identify the anatomical location of the major organs of the male and female reproductive system. KB18.7 - Describe diagnostic measures for diseases of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM 51. Urinary system ANSWER: POINTS:

a 1

52. Acne ANSWER: POINTS:

b 1

53. Palpitations ANSWER: POINTS:

b 1

54. Frequency ANSWER: POINTS:

a 1

55. Reproductive system ANSWER: POINTS:

c 1

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18 The Reproductive System 56. Digestive system ANSWER: POINTS:

b 1

57. Circulatory system ANSWER: POINTS:

c 1

58. Gastrointestinal system ANSWER: POINTS:

a 1

59. Enlarged uterus, breasts, cessation of menstruation ANSWER: POINTS:

a 1

60. Constipation, diarrhea, bloating ANSWER: POINTS:

b 1

61. Headache, numbness of extremities, fainting ANSWER: POINTS:

b 1

62. Nervous system ANSWER: POINTS:

b 1

63. Integumentary system ANSWER: POINTS:

b 1

64. Respiratory system ANSWER: POINTS:

c 1

65. Edema of hands, face, feet, legs, hypertension ANSWER: POINTS:

a 1

Match the trimester of pregnancy with the description provided. Note: Answers may be used more than once. a. first trimester b. second trimester c. third trimester Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System DIFFICULTY: difficult REFERENCES: Figure 18-20 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB18.14 - Describe the events occurring during each trimester of pregnancy as they relate to the TIVES: woman and the embryo or fetus. KB18.15 - Describe the events that occur in the three stages of labor. KB18.17 - Compare structure and function of the male and female reproductive system across the life span. KB18.3 - Describe the normal function of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.2 - Identify body systems CAAHEP: I.C.6 - Compare structure and function of the human body across the life span CAAHEP: I.C.7 - Describe the normal function of each body system CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM 66. Movement can be felt and the heartbeat is detectable with a fetoscope ANSWER: POINTS:

b 1

67. It can hear sounds from inside the uterus ANSWER: POINTS:

b 1

68. The sex can be determined, and the fetus is about four inches long and weighs about two-thirds of an ounce ANSWER: a POINTS: 1 69. The fetus adds greatly to its size ANSWER: POINTS:

c 1

70. Weight reaches 5 pounds ANSWER: POINTS:

c 1

71. The fetus opens its eyes ANSWER: POINTS:

b 1

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18 The Reproductive System 72. All systems are completed, even to nails on the fingers ANSWER: POINTS:

a 1

73. Many of the organs begin limited function ANSWER: POINTS:

a 1

74. The fetus has assumed a head-down position ANSWER: POINTS:

c 1

75. There are periods of sleep and wakefulness ANSWER: POINTS:

b 1

76. Average weight being 7½ pounds and a length of 20 inches ANSWER: POINTS:

c 1

77. To decrease the risk of neural tube defects, it is recommended that three months prior to conception and through pregnancy the woman takes: a. 1 mg folic acid daily b. 1 mcg folic acid daily c. frequent naps d. additional exercise ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB18.3 - Describe the normal function of the male and female reproductive system. TIVES: KB18.6 - Describe male and female prenatal development. KB18.7 - Describe diagnostic measures for diseases of the male and female reproductive system. KB18.8 - Identify common pathology related to the male and female reproductive system including signs, symptoms, and etiology. KB18.9 - Describe treatments for diseases of the male and female reproductive system. ACCREDITING ST ABHES: MA.A.1.2 - Anatomy and Physiology ANDARDS: CAAHEP: I.C.8 - Identify common pathology related to each body system included: (a) signs, (b) symptoms, and (c) etiology CAAHEP: I.C.9 - Analyze pathology for each body system including: (a) diagnostic measures and (b) treatment modalities DATE CREATED: 11/11/2020 5:37 PM Copyright Cengage Learning. Powered by Cognero.

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18 The Reproductive System DATE MODIFIED: 11/11/2020 5:37 PM

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19 Telephone Communications 1. When answering a telephone call, you should not: a remain expressionless . b. identify yourself c. repeat back to the caller any information you record d. let the caller know when they may expect a response ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 19-1 Table 19-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.3 - Summarize factors that affect the clarity, effectiveness, and professionalism of telephone communication KB19.6 - Explain how to handle common incoming and outgoing telephone calls S19.1 - Demonstrate professional telephone techniques. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.1.b - Demonstrate active listening CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/21/2020 1:02 PM

2. A phone screening manual is sometimes called a(n) _____ manual. a. priority b. authorization c. triage d. employee ANSWER: c POINTS: 1 DIFFICULTY: easy REFERENCES: Figure 19-2 Figure 19-3 Figure 19-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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19 Telephone Communications LEARNING OBJEC KB19.4 - Summarize the procedure followed for routing incoming calls in the medical office. TIVES: KB19.5 - List the steps for taking a detailed telephone message. KB19.6 - Explain how to handle common incoming and outgoing telephone calls S19.1 - Demonstrate professional telephone techniques. S19.2 - Document telephone messages accurately. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/21/2020 1:18 PM

3. When a patient calls with a medical question, you should: a treat the question lightly if you feel the patient’s concern is unfounded b. guess at the answer if you are not sure c. ask the patient to call back at a later time when the doctor is not busy d. document the patient’s information and relay it to the doctor for review ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 19-1 Figure 19-4 Figure 19-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.2 - List proper techniques for answering the telephone in a health care setting KB19.3 - Summarize factors that affect the clarity, effectiveness, and professionalism of telephone communication KB19.4 - Summarize the procedure followed for routing incoming calls in the medical office. KB19.5 - List the steps for taking a detailed telephone message. KB19.6 - Explain how to handle common incoming and outgoing telephone calls S19.1 - Demonstrate professional telephone techniques. S19.2 - Document telephone messages accurately. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques CAAHEP: X.P.3 - Document patient care accurately in the medical record DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/21/2020 1:16 PM

4. If you are speaking to a patient face-to-face at the office and the phone rings, you should: a let it go unanswered b. say, “excuse me for a moment, please,” and answer the call c. answer the call while you continue talking with the patient in the office Copyright Cengage Learning. Powered by Cognero.

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19 Telephone Communications d. pick up the phone and say, “please hold,” then go back to your conversation ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 19-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.2 - List proper techniques for answering the telephone in a health care setting KB19.3 - Summarize factors that affect the clarity, effectiveness, and professionalism of telephone communication KB19.4 - Summarize the procedure followed for routing incoming calls in the medical office. KB19.6 - Explain how to handle common incoming and outgoing telephone calls S19.1 - Demonstrate professional telephone techniques. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/21/2020 1:21 PM

5. If a caller is requesting information, you should ask if you can call him or her back if it will take you longer than ____ to retrieve it. a. 30 seconds b. one minute c. three minutes d. five minutes ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.2 - List proper techniques for answering the telephone in a health care setting KB19.4 - Summarize the procedure followed for routing incoming calls in the medical office. KB19.6 - Explain how to handle common incoming and outgoing telephone calls S19.1 - Demonstrate professional telephone techniques. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/21/2020 1:23 PM

6. When documenting a telephone call, you should: Copyright Cengage Learning. Powered by Cognero.

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19 Telephone Communications a include your own name or initials b. only record the patient’s reason for calling c. always mark the message “URGENT” d. never attach anything to the message before you pass it on to the physician ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: PROCEDURE 19.6 TABLE 19-1 Figure 19-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.5 - List the steps for taking a detailed telephone message. S19.1 - Demonstrate professional telephone techniques. S19.2 - Document telephone messages accurately. ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: V.P.7 - Document telephone messages accurately DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

7. It is most appropriate to use an answering machine: a only when all lines are busy b. anytime the office is closed c. during the office lunch break d. when you are too busy with other work to answer the phone ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 19-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.2 - Display professionalism through written and verbal communications. TIVES: KB19.5 - List the steps for taking a detailed telephone message. S19.2 - Document telephone messages accurately. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.7 - Document telephone messages accurately DATE CREATED: 11/11/2020 5:37 PM DATE MODIFIED: 11/11/2020 5:37 PM

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19 Telephone Communications 8. When obtaining a telephone message from a recording device or outside answering service, you should not: a use active listening skills b. also check the fax machine and patient portal for additional messages c. list all patients who leave messages so you can pull their charts (or access their EHR) d. prioritize messages according to the order in which they were received ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure19-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: KB19.4 - Summarize the procedure followed for routing incoming calls in the medical office. KB19.5 - List the steps for taking a detailed telephone message. S19.1 - Demonstrate professional telephone techniques. S19.2 - Document telephone messages accurately. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.7 - Document telephone messages accurately DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

9. When scheduling appointments, you must do all but which of the following? a use at least three identifiers of the patient . b. confirm the last appointment date c. assess the type of appointment needed d. note the type of appointment needed in the schedule ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 19-11 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.5 - List the steps for taking a detailed telephone message. KB19.6 - Explain how to handle common incoming and outgoing telephone calls S19.1 - Demonstrate professional telephone techniques. S19.2 - Document telephone messages accurately.

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19 Telephone Communications ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: VI.A.1 - Display sensitivity when managing appointments CAAHEP: VI.C.3 - Identify critical information required for scheduling patient procedures CAAHEP: VI.P.1 - Manage appointment schedule using established priorities DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

10. Which of the following is the most appropriate question to ask when scheduling an appointment? a Are you a patient here? . b. What do you think is wrong with you? c. What is the reason for the visit? d. When would you like to come in? ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: TABLE 19-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.2 - List proper techniques for answering the telephone in a health care setting KB19.5 - List the steps for taking a detailed telephone message. S19.1 - Demonstrate professional telephone techniques. S19.2 - Document telephone messages accurately. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: VI.C.3 - Identify critical information required for scheduling patient procedures CAAHEP: VI.P.1 - Manage appointment schedule using established priorities DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

11. You do not need to include which of the following types of information when transmitting a prescription refill request to a pharmacy? a. dosage information b. date the prescription was first filled c. number of refills d. name of the medication ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: TABLE 19-1 QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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19 Telephone Communications HAS VARIABLES: False LEARNING OBJEC B19.2 - Display professionalism through written and verbal communications. TIVES: KB19.5 - List the steps for taking a detailed telephone message. KB19.7 - Describe how to take a message from a pharmacy for a patient refill S19.2 - Document telephone messages accurately. ACCREDITING ST ABHES: MA.A.1.6.c - (1) identify parts of prescriptions (2) identify appropriate abbreviations that ANDARDS: are accepted in prescription writing (3) comply with legal aspects of creating prescriptions, including federal and state laws CAAHEP: V.P.11 - Report relevant information concisely and accurately CAAHEP: X.P.2.b - Apply HIPAA rules in regard to: release of information DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

12. If a person claiming to be a patient’s attorney calls to request information from the patient’s medical record, you should: a provide it promptly b. refuse to provide it c. verify that the attorney is authorized to receive it and provide it promptly d. verify that the attorney is authorized to receive it and offer to call them back ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.2 - Display professionalism through written and verbal communications. TIVES: KB19.8 - Outline Health Information and Accountability Act (HIPAA) guidelines regarding telephone communication ACCREDITING ST ABHES: MA.A.1.4.b - Institute federal and state guidelines when releasing medical records or ANDARDS: information AHEBS: MA.A.1.4.f - Medical Law and Ethics CAAHEP: X.A.1 - Demonstrate sensitivity to patient rights CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.P.2.b - Apply HIPAA rules in regard to: release of information DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

13. If a caller makes threats, you should: a hang up immediately b. hand the phone over to your supervisor c. document the information about the caller and the threat and end the call d. try to calm the caller or wait until he or she hangs up ANSWER: c POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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19 Telephone Communications DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB19.3 - Summarize factors that affect the clarity, effectiveness, and professionalism of telephone TIVES: communication KB19.9 - Explain how to respond to an angry or unreasonable caller ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques MA.A.1.11.b - Demonstrate professional behavior DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

14. Phone menus are designed to: a increase efficiency b. route all calls to a central operator c. disconnect the caller if none of the menu options apply to the call d. keep the caller on hold ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB19.2 - List proper techniques for answering the telephone in a health care setting TIVES: KB19.3 - Summarize factors that affect the clarity, effectiveness, and professionalism of telephone communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

15. Which calling feature allows several people in various locations to converse at the same time? a. voicemail b. caller ID c. call waiting d. conference calling ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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19 Telephone Communications LEARNING OBJEC KB19.3 - Summarize factors that affect the clarity, effectiveness, and professionalism of telephone TIVES: communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM Match each “phone tone” with the message it sends to a listener. a monotone, flat voice . b. slow speed and low pitch c. high-pitched, empathetic voice d. abrupt speed and loud tone e. high pitch combined with drawn-out speed DIFFICULTY: medium REFERENCES: Figure 19-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB19.3 - Summarize factors that affect the clarity, effectiveness, and professionalism of telephone TIVES: communication ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 16. I’m angry and not open to input ANSWER: POINTS:

d 1

17. I’m bored and have absolutely no interest in what you’re talking about ANSWER: POINTS:

a 1

18. I don’t believe what I’m hearing ANSWER: POINTS:

e 1

19. I’m enthusiastic about this subject! ANSWER: POINTS:

c 1

20. I’m depressed and want to be left alone ANSWER: POINTS:

b 1

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19 Telephone Communications Match each term with its definition. Health Insurance Portability and Accessibility Act (HIPAA) b. Confidential Communication Preference (CCP) c. interpreter service d. electronic message template e. answering service f. patient portal g. time zone map h. Unusual Occurrence Report (UOR) i. teleconferencing j. search engines DIFFICULTY: difficult REFERENCES: Figure 19-16 Figure 19-8 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB19.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB19.9 - Explain how to respond to an angry or unreasonable caller ACCREDITING ST ABHES: MA.A.1.10b - Demonstrate professional behavior ANDARDS: ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate to healthcare settings ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 21. Used for reference when placing long-distance phone calls ANSWER: POINTS:

g 1

22. Prevents you from disclosing patient information over the telephone to unauthorized parties ANSWER: POINTS:

a 1

23. Authorizes access to a patient’s personal information ANSWER: POINTS:

b 1

24. May be used to allow patients to request prescription refills ANSWER: POINTS:

f 1

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19 Telephone Communications 25. System designed to address patients’ language needs ANSWER: POINTS:

c 1

26. Takes patient calls during non-office hours and relays messages to the office or on-call doctor ANSWER: POINTS:

e 1

27. Can be used to help compile contact information for community resources ANSWER: POINTS:

j 1

28. Often allows you to select a priority level, depending on the time sensitivity of the message ANSWER: POINTS:

d 1

29. Allows participants in different locations to hear and see each other at the same time ANSWER: POINTS:

i 1

30. Should be filled out when a threatening call is received ANSWER: POINTS:

h 1

Match the term to its definition (note some answers may be used more than once). a. electronic health record (EHR) b. electronic medical record (EMR) c. practice management (PM) d. hybrid e. patient portal DIFFICULTY: medium REFERENCES: Unit 3 Introduction QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB19.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 31. patients can create their own electronic health records; communicate with their provider electronically; Copyright Cengage Learning. Powered by Cognero.

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19 Telephone Communications request lab results, referrals, and appointments ANSWER: POINTS:

e 1

32. A combination of practice management and electronic medical records ANSWER: POINTS:

a 1

33. Patient records in a digital format ANSWER: POINTS:

b 1

34. A combination of electronic, wireless, or paper records ANSWER: POINTS:

d 1

35. Software provides the medical office the electronic component to deal with day-to-day financial and

administrative operations of a medical practice; software allows information to be pulled from the patient’s record and populated in the financial components of the patient account. ANSWER: POINTS:

c 1

36. Refers to the interoperability of electronic medical records, or the ability to share medical records with other health care facilities ANSWER: a POINTS: 1 37. On average, it takes a person how long to pick up on your attitude from listening to the tone of your voice? a. 10 seconds b. 30 seconds c. one minute d. three minutes ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 19-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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19 Telephone Communications LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.2 - List proper techniques for answering the telephone in a health care setting KB19.3 - Summarize factors that affect the clarity, effectiveness, and professionalism of telephone communication KB19.6 - Explain how to handle common incoming and outgoing telephone calls KB19.9 - Explain how to respond to an angry or unreasonable caller S19.1 - Demonstrate professional telephone techniques. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

The HEAT technique is one way to keep your attitude in check. Match each letter to the definition of the acronym. a. H b. E c. A d. T DIFFICULTY: easy REFERENCES: Figure 19-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.2 - List proper techniques for answering the telephone in a health care setting KB19.3 - Summarize factors that affect the clarity, effectiveness, and professionalism of telephone communication S19.1 - Demonstrate professional telephone techniques. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 38. Hear them out ANSWER: POINTS:

a 1

39. Take action ANSWER: POINTS:

d 1

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19 Telephone Communications 40. Apologize ANSWER: POINTS:

c 1

41. Be empathetic ANSWER: POINTS:

b 1

The THINK technique is one way to keep your attitude in check. Match each letter to the definition of the acronym. a. T b. H c. I d. N e. K DIFFICULTY: easy REFERENCES: Figure 19-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.2 - List proper techniques for answering the telephone in a health care setting KB19.3 - Summarize factors that affect the clarity, effectiveness, and professionalism of telephone communication S19.1 - Demonstrate professional telephone techniques. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 42. Is it true? ANSWER: POINTS:

a 1

43. Is it necessary? ANSWER: POINTS:

d 1

44. Is it inspiring? ANSWER: POINTS:

c 1

45. Is it helpful? Copyright Cengage Learning. Powered by Cognero.

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19 Telephone Communications ANSWER: POINTS:

b 1

46. Is it kind? ANSWER: POINTS:

e 1

47. When a patient calls and asks to speak directly with the provider, never respond by saying: a The doctor is with a patient now. b. May I take a message and we will reply as soon as possible? c. Is there anything I can help you with? d. The doctor is busy. ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.2 - Display professionalism through written and verbal communications. TIVES: KB19.1 - Spell and define, using the glossary, all the Words to Know in this chapter KB19.6 - Explain how to handle common incoming and outgoing telephone calls S19.1 - Demonstrate professional telephone techniques. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

48. When responding to a nonemergency phone call and the person needs additional information, it is appropriate to respond: a Excuse yourself from the phone call by saying, “May I put you on hold for a moment?” b. “May I call you back with that information?” c. Confirm the patient’s phone number before hanging up because it might have changed since the

patient’s last appointment. d. All of the above ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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19 Telephone Communications LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: KB19.2 - List proper techniques for answering the telephone in a health care setting KB19.4 - Summarize the procedure followed for routing incoming calls in the medical office. KB19.5 - List the steps for taking a detailed telephone message. S19.1 - Demonstrate professional telephone techniques. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

49. Before you transfer a patient’s call to another department or office: a Give the caller the phone number, extension, and name of person to whom you are transferring to. b. Signal (or page) the person in the department you are transferring to and when the person answers,

explain who is waiting to speak to him or her and give a brief summary of the issue. c. Pull the chart for the provider if the patient is calling for information, and have the pertinent data readily available (e.g., labs, test result, consult, chart notes). d. All of the above ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.2 - Display professionalism through written and verbal communications. TIVES: KB19.4 - Summarize the procedure followed for routing incoming calls in the medical office. S19.1 - Demonstrate professional telephone techniques. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.6 - Demonstrate professional telephone techniques DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

Identify “Yes” or “No” whether the action described is considered a key element when recording a phone message to the patient’s chart. a. Yes b. No DIFFICULTY: medium REFERENCES: Table 19-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B19.2 - Display professionalism through written and verbal communications. TIVES: KB19.5 - List the steps for taking a detailed telephone message. S19.2 - Document telephone messages accurately. Copyright Cengage Learning. Powered by Cognero.

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19 Telephone Communications ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.7 - Document telephone messages accurately DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 50. If requesting prescription, include name and phone number of pharmacy, drug name, dosage, last refill date ANSWER: a POINTS: 1 51. A detailed and accurate message indicating nature of the call ANSWER: POINTS:

a 1

52. Date, time of call, initials of person receiving call ANSWER: POINTS:

a 1

53. The tone and inflection perceived from the message ANSWER: POINTS:

b 1

54. Caller’s full name, spelled correctly, date of birth, M/F ANSWER: POINTS:

a 1

55. Report the call on the UOR form ANSWER: POINTS:

b 1

56. If requesting lab or test information (results), attach report to message ANSWER: POINTS:

a 1

57. Your coworkers’ comments about the patient ANSWER: POINTS:

b 1

58. Negative comments about the patient’s attitude ANSWER: POINTS:

b 1

59. Action required (attach to message or chart if available; if not available, state so) ANSWER:

a

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19 Telephone Communications POINTS:

1

60. Threats received ANSWER: POINTS:

a 1

61. Phone number of caller—including the area code if appropriate—and if okay to leave message (verify with

CCP) ANSWER: POINTS:

a 1

62. Your provider has a scheduling template that has three time slots held for same day or urgent visits, two in the morning, and one in the afternoon. When booking a same-day or urgent visit, you should: a book same-day appointments for patients requiring more immediate attention b. fill your morning appointments first c. fill your afternoon appointment first d. both a and b ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 19-11 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

Some helpful tips when scheduling appointments includes a general list of “Do’s” and “Don’ts.” Identify each phrase as a “Do” or “Don’t.” a. Do b. Don’t DIFFICULTY: medium REFERENCES: Figure 19-12 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. S19.1 - Demonstrate professional telephone techniques.

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19 Telephone Communications ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: V.P.6 - Demonstrate professional telephone techniques CAAHEP: VI.A.1 - Display sensitivity when managing appointments CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods CAAHEP: VI.P.1 - Manage appointment schedule using established priorities DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 63. Do you prefer mornings or afternoons? ANSWER: POINTS:

a 1

64. When were you last seen by the doctor? ANSWER: POINTS:

a 1

65. When would you like to come in? ANSWER: POINTS:

b 1

66. What is the problem? ANSWER: POINTS:

b 1

67. What is the reason for the visit? ANSWER: POINTS:

a 1

68. Are you a patient here? ANSWER: POINTS:

b 1

69. Electronic prescription refill requests is commonly referred to as: a. patient portal b. minute prescriptions c. medication management d. e-prescribing ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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19 Telephone Communications LEARNING OBJEC B19.1 - Demonstrate empathy, active listening, and nonverbal communication. TIVES: B19.2 - Display professionalism through written and verbal communications. KB19.7 - Describe how to take a message from a pharmacy for a patient refill S19.2 - Document telephone messages accurately. ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings ABHES: MA.A.1.6.c - (1) identify parts of prescriptions (2) identify appropriate abbreviations that are accepted in prescription writing (3) comply with legal aspects of creating prescriptions, including federal and state laws DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

70. The use of mobile devices (smartphone, cellular phone, tablet, etc.) in health care settings is commonplace. Which of the following is not considered a concern when using mobile devices? a. HIPAA b. privacy c. convenience and connectivity d. source of contamination ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B19.2 - Display professionalism through written and verbal communications. TIVES: KB19.8 - Outline Health Information and Accountability Act (HIPAA) guidelines regarding telephone communication ACCREDITING ST ABHES: MA.A.1.4.b - Institute federal and state guidelines when releasing medical records or ANDARDS: information CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.P.2 - Apply HIPAA rules in regard to (a) privacy and (b) release of information DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/21/2020 6:23 PM

71. When it comes to your personal mobile device, it would be considered best practice to: a put the phone away during office hours b. use the phone to take pictures of any suspicious injuries to a patient c. accept or return personal calls during work time d. keep your phone on vibrate while taking vital signs ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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19 Telephone Communications HAS VARIABLES: LEARNING OBJECTIVES: ACCREDITING STANDARDS: DATE CREATED: DATE MODIFIED:

False B19.2 - Display professionalism through written and verbal communications. ABHES: MA.A.1.10.b - Demonstrate professional behavior 11/11/2020 5:38 PM 11/11/2020 5:38 PM

It is a good idea to keep an up-to-date directory of your most frequently called numbers by the telephone, as well as resources for patients and emergency preparedness. Match the type of list with the descriptions. a frequently called numbers . b. community resources for patient health care needs c. community resources for emergency preparedness DIFFICULTY: medium REFERENCES: Figures 19-17a and F19-17b Procedure 19-4 Table 19-3 Table 19-4 Table 19-5 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB19.10 - Define coaching a patient as it relates to community resources TIVES: S19.3 - Develop a list of community resources related to patients' health care needs S19.4 - Facilitate referrals to community resources in the role of a patient navigator ACCREDITING ST ABHES: MA.A.1.8.i - Identify community resources and Complementary and Alternative Medicine ANDARDS: Practices (CAM) CAAHEP: V.P.9 - Develop a current list of community resources related to patient's health care needs DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/21/2020 6:29 PM 72. Fire department ANSWER: POINTS:

c 1

73. CDC (including vaccine information, travel advisories, etc.) ANSWER: POINTS:

b 1

74. Police department ANSWER: POINTS:

c 1

75. 911 ANSWER: POINTS:

a 1

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19 Telephone Communications 76. Referrals and authorizations department ANSWER: POINTS:

a 1

77. Lab services and locations ANSWER: POINTS:

b 1

78. OSHA ANSWER: POINTS:

c 1

79. Home health services ANSWER: POINTS:

b 1

80. IT department ANSWER: POINTS:

a 1

81. Pharmacies ANSWER: POINTS:

a 1

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20 Written Communications 1. Which of the following would be sent to a licensing board? a. informal note b. personal letter c. professional letter d. interoffice communication ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B20.1 - Display professionalism through written and verbal communications TIVES: KB20.2 - Identify uses for different types of correspondence in the medical office. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

2. A form letter would not be appropriate for: a outlining an accident victim’s injuries . b. office visit verifications c. athletic participation approvals d. delinquent account reminders ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B20.1 - Display professionalism through written and verbal communications TIVES: KB20.2 - Identify uses for different types of correspondence in the medical office. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

3. Which of these are used to provide specific written instructions regarding the examinations and diagnostic tests performed in your office? a. email b. informal notes c. interoffice memos d. information sheets Copyright Cengage Learning. Powered by Cognero.

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20 Written Communications ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B20.1 - Display professionalism through written and verbal communications TIVES: KB20.2 - Identify uses for different types of correspondence in the medical office. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

4. Which of these is a disadvantage of using email? a You can only communicate with one person at a time. b. It is not as secure, private, and confidential as people think. c. Patients must be available to receive your message. d. It makes tracing the history of a conversation very difficult. ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 20-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB20.5 - List the pros and cons of using email TIVES: ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

5. Which of these statements is true? a Emails can be sent or forwarded without your knowledge or permission. b. Once deleted, emails can never be recovered by anyone. c. Abbreviations and emoticons should be used liberally in professional emails. d. Internal emails are owned by the individual sender, not the employer. ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 20-1 QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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20 Written Communications HAS VARIABLES: False LEARNING OBJEC B20.1 - Display professionalism through written and verbal communications TIVES: KB20.5 - List the pros and cons of using email ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.8 - Discuss applications of electronic technology in professional communication DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

6. A release would be required to give information about a patient to: a request a consultation from a specialist b. provide results to the referring physician from a specialist c. life insurance questionaire d. the patient’s insurance company for payment of services ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB20.7 - Explain how HIPAA affects correspondence TIVES: ACCREDITING ST ABHES: MA.A.1.4.b - Institute federal and state guidelines when releasing medical records or ANDARDS: information CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.P.2 - Apply HIPAA rules in regard to (a) privacy and (b) release of information DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

7. Adverbs commonly end in: a. -s or -es b. -ly c. ’t d. -ing ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 20-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B20.1 - Display professionalism through written and verbal communications TIVES: KB20.1 - Spell and define, using the glossary, all the Words to Know in this chapter KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, sentence structure, punctuation, capitalization, and treatment of numbers Copyright Cengage Learning. Powered by Cognero.

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20 Written Communications ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

8. A ____ sentence contains two or more independent clauses, separated by a comma. a. compound b. simple c. complex d. compound-complex ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 20-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B20.1 - Display professionalism through written and verbal communications TIVES: KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, sentence structure, punctuation, capitalization, and treatment of numbers ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

9. Which of these words should be capitalized? a. aspirin b. acetaminophen c. ibuprofen d. tylenol ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 20.2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B20.1 - Display professionalism through written and verbal communications TIVES: KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, sentence structure, punctuation, capitalization, and treatment of numbers ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills DATE CREATED: 11/11/2020 5:38 PM Copyright Cengage Learning. Powered by Cognero.

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20 Written Communications DATE MODIFIED: 11/11/2020 5:38 PM

10. When using the three-read system of proofreading, which of the following do you check for first? a. errors in composition b. spelling errors c. punctuation errors d. errors in grammar ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, TIVES: sentence structure, punctuation, capitalization, and treatment of numbers ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

11. The characteristic feature of the _____ letter style is that the dateline, complimentary close, and typed signature begin a bit right of center. a full block . b. modified block c. modified block with indented paragraphs d. half block ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figures 20-5A-C QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, TIVES: sentence structure, punctuation, capitalization, and treatment of numbers KB20.9 - Identify three letter styles S20.1 - Compose professional correspondence utilizing electronic technology. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

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20 Written Communications 12. How many sheets of paper are in a ream? a. 100 b. 500 c. 1000 d. 2000 ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING STANDARDS: ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 13. The first step in composing a letter is to: a compose a rough draft . b. select the type of font and size c. determine what information needs to be included d. select the style for the letter ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, TIVES: sentence structure, punctuation, capitalization, and treatment of numbers S20.1 - Compose professional correspondence utilizing electronic technology. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

14. When typing a business letter, the sender’s name is entered ____ space(s) below the closing. a. 1 b. 2 c. 3 d. 4 ANSWER: d POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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20 Written Communications REFERENCES: Procedure 20-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, TIVES: sentence structure, punctuation, capitalization, and treatment of numbers S20.1 - Compose professional correspondence utilizing electronic technology. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

15. If you receive a letter or package that you suspect is contaminated, you should: a shake it to see if you can determine its contents . b. wash your hands thoroughly with soap and water c. place it on the physician’s desk, unopened d. bring it to the local police station ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB20.4 - Describe how to manage incoming facility correspondence ACCREDITING STANDARDS: ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 16. When you annotate the incoming mail, you: a identify for the physician important points to be noticed b. separate it into different categories c. discard all junk mail d. maintain a list of every piece of mail that comes into the office ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB20.4 - Describe how to manage incoming facility correspondence ACCREDITING STANDARDS: ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies DATE CREATED: 11/11/2020 5:38 PM Copyright Cengage Learning. Powered by Cognero.

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20 Written Communications DATE MODIFIED:

11/11/2020 5:38 PM

17. When addressing a letter, it is recommended that you use a(n) ____ type font to help expedite delivery. a. handwriting b. executive c. script d. standard ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, TIVES: sentence structure, punctuation, capitalization, and treatment of numbers S20.1 - Compose professional correspondence utilizing electronic technology. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

18. Which of these zip codes is written correctly? a. 748202772 b. 74820:2772 c. 74820-2772 d. 74820+2772 ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 20-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, TIVES: sentence structure, punctuation, capitalization, and treatment of numbers S20.1 - Compose professional correspondence utilizing electronic technology. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

19. Which mail service is used to ensure that mail is delivered only to a specific addressee or an authorized agent of the addressee? Copyright Cengage Learning. Powered by Cognero.

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20 Written Communications a. b. c. d.

return receipt COD restricted delivery certified mail

ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Clinical Pearl, page 522 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING STA ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications NDARDS: CAAHEP: X.A.2 - Protect the integrity of the medical record DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM Match each part of speech with its definition. a. noun b. pronoun c. verb d. adjective e. adverb f. preposition g. conjunction h. interjection DIFFICULTY: medium REFERENCES: Table 20-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB20.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, sentence structure, punctuation, capitalization, and treatment of numbers ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 20. Word or word group that expresses action or a state of being ANSWER: POINTS:

c 1

21. Word that connects words, phrases, and clauses ANSWER:

g

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20 Written Communications POINTS:

1

22. Substitute for a noun ANSWER: POINTS:

b 1

23. Word that modifies a verb, adjective, or adverb ANSWER: POINTS:

e 1

24. Word that shows the relationship of an object to some other word in the sentence ANSWER: POINTS:

f 1

25. Name of anything, such as a person, a place, an object, an occurrence, or a state ANSWER: POINTS:

a 1

26. Word that describes, limits, or restricts a noun or pronoun ANSWER: POINTS:

d 1

27. Word used to express strong feeling or emotion ANSWER: POINTS:

h 1

Match each punctuation mark with its usage. a. apostrophe b. colon c. comma d. ellipsis e. exclamation mark f. parenthesis g. period h. semicolon i. question mark j. quotation marks DIFFICULTY: medium REFERENCES: Table 20-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB20.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, sentence structure, punctuation, capitalization, and treatment of numbers Copyright Cengage Learning. Powered by Cognero.

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20 Written Communications ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 28. Used to enclose a direct quote ANSWER: POINTS:

j 1

29. Used to formally introduce a word, a list, a statement or question, a series of statements, or a long quotation ANSWER: b POINTS: 1 30. Used between two clauses of a compound sentence when they are not joined by a conjunction, unless they are very short and are used informally ANSWER: h POINTS: 1 31. Used after words, expressions, or sentences to show strong feelings ANSWER: POINTS:

e 1

32. Used to enclose matter apart from the main thought ANSWER: POINTS:

f 1

33. Used when omitting a word, phrase, line, paragraph, or more from a quoted passage ANSWER: POINTS:

d 1

34. Used to separate two adjectives when the word can be inserted between them ANSWER: POINTS:

c 1

35. Placed at the end of a statement ANSWER: POINTS:

g 1

36. Placed after every direct question ANSWER: POINTS:

i 1

37. Used in contractions to signify that one or more letters have been left out ANSWER:

a

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20 Written Communications POINTS:

1

Match each component of a business letter with its definition. a. letterhead b. dateline c. inside address d. salutation e. reference f. body g. complimentary closing h. sender’s signature i. title j. reference initials k. enclosures l. cc DIFFICULTY: difficult REFERENCES: Figure 20-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B20.1 - Display professionalism through written and verbal communications TIVES: KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, sentence structure, punctuation, capitalization, and treatment of numbers S20.1 - Compose professional correspondence utilizing electronic technology. ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 38. Any identified materials to be sent with the letter ANSWER: POINTS:

k 1

39. Writer’s title, if appropriate ANSWER: POINTS:

i 1

40. Preprinted name, complete address, and phone number (optional) ANSWER: POINTS:

a 1

41. Content of the letter ANSWER:

f

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20 Written Communications POINTS:

1

42. Initials of the letter’s typist ANSWER: POINTS:

j 1

43. Used to identify what or about whom the letter is concerning ANSWER: POINTS:

e 1

44. Address of the person to whom the letter is being sent ANSWER: POINTS:

c 1

45. Signature of the writer ANSWER: POINTS:

h 1

46. Date that a letter is dictated or composed (if not dictated) ANSWER: POINTS:

b 1

47. Identifies another person or persons to whom a copy of the letter is sent ANSWER: POINTS:

l 1

48. Expressing the closing of the letter ANSWER: POINTS:

g 1

49. Greeting to the recipient ANSWER: POINTS:

d 1

50. There are three letter styles. Which of the following is not considered a letter style? a partial block letter . b. full block letter c. modified block letter d. modified block letter with indented paragraphs ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figures 20-5A-C Copyright Cengage Learning. Powered by Cognero.

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20 Written Communications QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB20.8 - Recognize elements of fundamental writing skills, including spelling, parts of speech, TIVES: sentence structure, punctuation, capitalization, and treatment of numbers KB20.9 - Identify three letter styles ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM

Match the type of correspondence in the medical office with the example provided. Note: an answer may be used more than once. a. interoffice communication b. personal letters c. professional letters d. form letters and templates e. information sheets (patient education) f. email g. informal notes DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB20.2 - Identify uses for different types of correspondence in the medical office. TIVES: ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.C.7 - Recognize elements of fundamental writing skills CAAHEP: V.C.8 - Discuss applications of electronic technology in professional communication CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 51. Noncompliance, missed appointments, and dismissal from practice ANSWER: POINTS:

d 1

52. A powerful tool, enabling us to communicate at times without picking up the phone or, worse, getting on a

plane; provides round-the-clock convenience and service, reducing costs, and increasing productivity at work ANSWER: POINTS:

f 1

53. An informal, memo-style communication that is usually specific to one concern ANSWER:

a

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1

54. Referrals, consultations, annual examination reminders, collection letters, school and work releases,

suppliers of equipment and materials, and other correspondence necessary to the office operation ANSWER: POINTS:

d 1

55. Usually are personal and informal in nature ANSWER: POINTS:

g 1

56. Correspondence with travel agencies, mail-order catalogs, uniform or clothing suppliers, and specialty shops ANSWER: b POINTS: 1 57. An effective way of being certain that everyone is aware of some event, policy, concern, and other internal

communication, circulated electronically (email) or by copy of a memo ANSWER: POINTS:

a 1

58. Provide specific written instructions regarding the examinations and diagnostic tests performed in your

office ANSWER: POINTS:

e 1

59. Return-to-work or school approvals (following surgery or illness) ANSWER: POINTS:

d 1

60. Professional associations, licensing boards, and other physicians regarding some issue or concern affecting

personal medical activities or their professional practice ANSWER: POINTS:

c 1

61. Allows for the almost instant exchange of information ANSWER: POINTS:

f 1

62. Used for thank-you, congratulations, or similar expressions ANSWER: POINTS:

g 1

63. Annual diagnostic examination reminders (e.g., CPE, eye examination, Pap test, mammogram,

sigmoidoscopy) Copyright Cengage Learning. Powered by Cognero.

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20 Written Communications ANSWER: POINTS:

d 1

64. Often written on a first-name basis ANSWER: POINTS:

g 1

There are pros and cons associated with using email. Match the description to a “Pro” or “Con” of using email. a. Pro b. Con DIFFICULTY: medium REFERENCES: Table 20-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB20.5 - List the pros and cons of using email TIVES: KB20.6 - List precautions to take to avoid acquiring a virus through email ACCREDITING ST ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications ANDARDS: CAAHEP: V.A.3 - Demonstrate respect for individual diversity including: (a) gender (b) race (c) religion (d) age (e) economic status (f) appearance CAAHEP: V.C.7 - Recognize elements of fundamental writing skills CAAHEP: V.C.8 - Discuss applications of electronic technology in professional communication CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology DATE CREATED: 11/11/2020 5:38 PM DATE MODIFIED: 11/11/2020 5:38 PM 65. Far more likely to be misinterpreted than if you were to have those same communications face-to-face ANSWER: b POINTS: 1 66. Leaves a trail, so the history of a conversation can be traced ANSWER: POINTS:

a 1

67. Enables communication with many people by sending the same email to multiple recipients simultaneously ANSWER: a POINTS: 1 68. Provides an easy reference to past communications ANSWER: POINTS:

a 1

69. The volume of emails received can result in information overload ANSWER:

b

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70. Not the best medium for communicating certain emotional or highly charged issues ANSWER: POINTS:

b 1

71. Does not require customers (patients) to be available to send them a message ANSWER: POINTS:

a 1

72. Often overused as a substitute for phone and in-person communication ANSWER: POINTS:

b 1

73. Not as secure, private, and confidential as people think ANSWER: POINTS:

b 1

74. A virus can be transmitted through email ANSWER: POINTS:

b 1

75. Reduces the amount of paper used, costs, and energy required to deliver mail ANSWER: POINTS:

a 1

76. Enables you to attach pertinent files without the delay of other mail delivery systems ANSWER: POINTS:

a 1

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21 The Office Environment, Computers, and Equipment 1. A bit is either: a. b. c. d.

a or b 0 or 1 hardware or software x or y

ANSWER: b POINTS: 1 DIFFICULTY: easy REFERENCES: Table 21-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.11 - Explain why it is important for the medical office to back up its computer database on a TIVES: regular basis KB21.6 - Differentiate between computer hardware and software ACCREDITING ST ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies ANDARDS: CAAHEP: VI.C.11 - Explain the importance of data back-up DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

2. Which of the following is an example of software? a. application program b. printer c. monitor d. keyboard ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 21-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.6 - Differentiate between computer hardware and software TIVES: KB21.8 - Explain the capabilities of electronic health records, practice management software, electronic medical records software, and encoder software ACCREDITING ST ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

3. How many times can data be recorded onto a DVD-R disk?

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21 The Office Environment, Computers, and Equipment a .

none

b. once c. as many times as you want until the disk is full d. as many times as you want until the disk wears out ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 21-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.11 - Explain why it is important for the medical office to back up its computer database on a TIVES: regular basis KB21.6 - Differentiate between computer hardware and software ACCREDITING ST ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies ANDARDS: CAAHEP: VI.P.8 - Perform routine maintenance of administrative or clinical equipment DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

4. When using a computer, you should not keep your: a shoulders and upper arms in line with your torso b. wrists and hands straight (not bent up, down, or sideways) c. feet flat on the floor or supported by a stable footrest d. thighs perpendicular to the floor and the lower legs parallel to the floor ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 21-4 Figure 21-17 Procedure 21-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.12 - Identify principles of ergonomics TIVES: KB21.3 - Identify safety techniques used to prevent accidents and maintain a safe work environment S21.1 - Evaluate the work environment to identify unsafe working conditions. S21.3 - Use proper ergonomics ACCREDITING ST CAAHEP: XII.C.7 - Identify principles of (a) body mechanics (b) ergonomics ANDARDS: DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

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21 The Office Environment, Computers, and Equipment 5. Which of the following is not a common feature of practice management software? a. claims processing b. financial report generation c. word processing d. appointment scheduling ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.7 - Differentiate between electronic medical records (EMR) and a practice management TIVES: system. KB21.8 - Explain the capabilities of electronic health records, practice management software, electronic medical records software, and encoder software ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

6. When using practice management software, charge entries are typically done on the ____ screen. a. patient demographics b. transactions entry c. utility menu d. file maintenance ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 21-10 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.8 - Explain the capabilities of electronic health records, practice management software, TIVES: electronic medical records software, and encoder software ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

7. When using EHR software, the electronic superbill: a can be done in conjunction with charting b. requires fees to be manually entered individually for each procedure for each patient Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment c. can only exist as a single version d. must be created using separate billing software ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 21-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.8 - Explain the capabilities of electronic health records, practice management software, TIVES: electronic medical records software, and encoder software ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

8. EHR software allows you to do all but which of the following? a obtain information and alerts about specific drugs b. submit prescriptions electronically to a patient’s pharmacy c. determine the best drug for a patient without consulting the provider d. track ineffective, discontinued, and negative reactions to specific drugs ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 21-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.7 - Differentiate between electronic medical records (EMR) and a practice management TIVES: system. KB21.8 - Explain the capabilities of electronic health records, practice management software, electronic medical records software, and encoder software ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

9. When using EHR software, the Provider’s Home Page feature does not: a provide a snapshot view of daily schedules b. automatically post lab results into the patient’s record c. offer an intra-office messaging system Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment d. identify health maintenance items that require immediate attention ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 21-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.8 - Explain the capabilities of electronic health records, practice management software, TIVES: electronic medical records software, and encoder software ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

10. Encoder software is not used to: a. improve coding accuracy b. improve billing performance c. reduce rejected claims d. replace EHR software ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 21-15 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB21.8 - Explain the capabilities of electronic health records, practice management software, electronic medical records software, and encoder software ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

11. Which statement about the Internet is correct? a Some type of web browser is required to access web sites on the Internet. b. All Internet content is reviewed by the Department of Information for accuracy. c. It is not possible to perform business transactions over the Internet. d. Patients should be encouraged to use the Internet for medical advice. ANSWER: a Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.10 - Describe guidelines for finding credible information on the Internet TIVES: ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.P.8 - Perform routine maintenance of administrative or clinical equipment DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

12. If a medical office has a computer network, passwords should be used on: a the server and its software applications only . b. the terminals only c. the terminals and all software applications d. all computers and all software applications ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 21-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: X.P.2 - Apply HIPAA rules in regard to (a) privacy and (b) release of information DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

13. Hardware and software devices that protect an organization’s network from intruders are called: a. lockboxes b. security logs c. firewalls d. antivirals ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.11 - Explain why it is important for the medical office to back up its computer database on a TIVES: regular basis KB21.6 - Differentiate between computer hardware and software Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: X.A.2 - Protect the integrity of the medical record DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

14. It is recommended that all central computer data be backed up: a. daily b. weekly c. biweekly d. monthly ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 21-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.11 - Explain why it is important for the medical office to back up its computer database on a TIVES: regular basis ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.11 - Explain the importance of data back-up DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

15. Modern copy machines: a produce copies at a much higher cost than a printer b. can be programmed to perform functions such as resizing and stapling c. require no routine maintenance d. use liquid ink instead of toner cartridges ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 21-8 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.13 - Describe the functions of common office management equipment found in a medical TIVES: practice ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.9 - Explain the purpose of routine maintenance of administrative and clinical equipment DATE CREATED: 11/11/2020 5:39 PM Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment DATE MODIFIED: 11/11/2020 5:39 PM

16. When using a fax machine, you should not: a remove paper clips and staples from material to be scanned b. use typed words for numbers to avoid problems with interpretation c. transmit material without a cover page d. resend a message if noise on the line resulted in an unclear transmission ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 21-20 Figure 21-19 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.13 - Describe the functions of common office management equipment found in a medical TIVES: practice ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.8.e(1) - Maintain inventory of equipment and supplies (1) Perform routine maintenance of administrative equipment CAAHEP: VI.C.9 - Explain the purpose of routine maintenance of administrative and clinical equipment DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

17. Dragon Naturally Speaking® is an example of ______ software. a. operating system b. EHR c. practice management d. speech recognition ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: page 553 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

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21 The Office Environment, Computers, and Equipment 18. Compared to inkjet printers, laser printers: a have lower ink costs over time . b. are less expensive to purchase initially c. offer lower print quality d. are less popular in office environments ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.14 - Describe the rationale for performing scheduled routine maintenance on all medical office TIVES: equipment S21.4 - Perform routine maintenance of administrative or clinical equipment. ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.9 - Explain the purpose of routine maintenance of administrative and clinical equipment DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

19. Daily equipment maintenance includes all but which of the following? a. cleaning b. ordering replacement parts c. checking consumables d. troubleshooting ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 21-5 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.14 - Describe the rationale for performing scheduled routine maintenance on all medical office TIVES: equipment S21.4 - Perform routine maintenance of administrative or clinical equipment. ACCREDITING ST ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies ANDARDS: CAAHEP: VI.C.9 - Explain the purpose of routine maintenance of administrative and clinical equipment CAAHEP: VI.P.8 - Perform routine maintenance of administrative or clinical equipment DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

Match each computer term with its definition. Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment a. attachment b. back up c. boot d. CPU e. domain f. file g. hardware h. input i. interface j. memory k. modem l. output m. peripheral n. prompt o. server p. software DIFFICULTY: medium REFERENCES: Table 21-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB21.6 - Differentiate between computer hardware and software TIVES: ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.11 - Explain the importance of data back-up CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system CAAHEP: VI.C.9 - Explain the purpose of routine maintenance of administrative and clinical equipment CAAHEP: VI.P.8 - Perform routine maintenance of administrative or clinical equipment DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM 20. Electronic, magnetic, and electromechanical equipment of a computer system ANSWER: POINTS:

g 1

21. File such as a letter or document that you send along with an email message ANSWER: POINTS:

a 1

22. Group of computers and devices on a network that are administered as a unit with common rules or procedures ANSWER: e POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment 23. Messages issued to a user requesting information necessary to continue processing ANSWER: POINTS:

n 1

24. Computer or device on a network that manages network resources ANSWER: POINTS:

o 1

25. Data or commands entered into the computer ANSWER: POINTS:

h 1

26. “Brain” of the computer system ANSWER: POINTS:

d 1

27. Duplicate of data files made to protect information ANSWER: POINTS:

b 1

28. Device or program that enables a computer to transmit data over telephone or cable lines ANSWER: POINTS:

k 1

29. Single, stored unit of information that is given a name by which it can be accessed from storage ANSWER: POINTS:

f 1

30. Internal storage areas on the computer ANSWER: POINTS:

j 1

31. Anything you plug into a computer ANSWER: POINTS:

m 1

32. Start up a computer ANSWER: POINTS:

c 1

33. Computer programs necessary to direct the hardware of a computer system to perform specific tasks ANSWER: POINTS:

p 1

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21 The Office Environment, Computers, and Equipment 34. What the computer produces after recorded information is processed, revised, and printed out ANSWER: POINTS:

l 1

35. Hardware and software that enable individual computers and components to interact ANSWER: POINTS:

i 1

36. A safe environment begins at the front door. The reception room requires a safety check every morning to

ensure that it presents no hazards for patients and visitors. Which of the following is not part of evaluating the reception area? a Check the temperature. b. Observe the physical environment and the room’s appearance. c. Place charts for check-in. d. Display the smoking policy. ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 21-1 Figure 21-2 A & B Procedure 21-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.14 - Describe the rationale for performing scheduled routine maintenance on all medical office TIVES: equipment KB21.2 - List key steps of opening the office for the workday KB21.3 - Identify safety techniques used to prevent accidents and maintain a safe work environment S21.1 - Evaluate the work environment to identify unsafe working conditions. S21.4 - Perform routine maintenance of administrative or clinical equipment. ACCREDITING ST ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies ANDARDS: CAAHEP: XII.P.5 - Evaluate the work environment to identify unsafe working conditions DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

37. Which is not considered part of preparing the front desk at the beginning of the day? a Check the reading material, toys, and books. b. Turn on computers, scanners, printers (and other electronic equipment). c. Retrieve telephone messages, faxes, and printed lab and hospital reports. d. Prepare sign-in sheet and cash balance forms. ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment HAS VARIABLES: False LEARNING OBJEC KB21.2 - List key steps of opening the office for the workday TIVES: ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies CAAHEP: XII.P.5 - Evaluate the work environment to identify unsafe working conditions DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

38. At the beginning of the day, visually inspect all exam rooms and lab areas. What items should you inspect

and tasks should you perform? a Replace examining paper and empty waste receptacles. b. Observe temperature and plug in any disconnected electrical equipment; check the water level in the autoclave and turn it on. c. Restock supplies and maintain inventory. d. All of the above. ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.2 - List key steps of opening the office for the workday TIVES: ACCREDITING ST ABHES: MA.A.1.1.d - List the general responsibilities of the medical assistant ANDARDS: ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies CAAHEP: XII.P.5 - Evaluate the work environment to identify unsafe working conditions DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

39. Chemicals kept in the office for laboratory work: a. can be used past their expiration date b. pose no risk c. must be properly labeled and stored d. are always considered volatile ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.3 - Identify safety techniques used to prevent accidents and maintain a safe work environment TIVES: S21.1 - Evaluate the work environment to identify unsafe working conditions. Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment ACCREDITING ST ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies ANDARDS: CAAHEP: XII.P.5 - Evaluate the work environment to identify unsafe working conditions DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

40. Why is careful monitoring of inventory vital in a medical practice and what is considered best practice? a You do not want to run out of supplies. b. You do not want to over-order items. c. Time-sensitive (date expirations) should be stored in order of expiration, with the first to expire in front. d. All of the above ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 21-3 Figure 21-4 Figure 21-5 Figure 21-6 Procedure 21-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.4 - List steps involved in completing an inventory TIVES: S21.2 - Perform an inventory of equipment and supplies with documentation. ACCREDITING ST ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies ANDARDS: CAAHEP: VI.C.10 - List steps involved in completing an inventory CAAHEP: VI.P.9 - Performing an inventory with documentation DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

Specific steps and care must be taken when closing the office. Match “Yes” or “No” to each step in closing the office or the rationale in the description. a. Yes b. No DIFFICULTY: medium REFERENCES: Procedure 21-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB21.5 - List key steps of closing the office at the end of the workday TIVES: S21.1 - Evaluate the work environment to identify unsafe working conditions. ACCREDITING ST ABHES: MA.A.1.1.d - List the general responsibilities of the medical assistant ANDARDS: ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies CAAHEP: XII.A.2 - Demonstrate self-awareness to an emergency situation CAAHEP: XII.P.5 - Evaluate the work environment to identify unsafe working conditions Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM 41. Each examination room should be restocked and cleaned ANSWER: POINTS:

a 1

42. Leave discarded material for cleaning staff ANSWER: POINTS:

b 1

43. Unplug electrical appliances, except the autoclave ANSWER: POINTS:

b 1

44. Always turn your computer off ANSWER: POINTS:

b 1

45. Leave co-pays and receipts in the reception desk ANSWER: POINTS:

b 1

46. Pull and prep charts (or view electronic schedule) for the next day ANSWER: POINTS:

a 1

47. Activate answering system ANSWER: POINTS:

a 1

48. Lock all doors except the emergency door ANSWER: POINTS:

b 1

49. Activate alarm system ANSWER: POINTS:

a 1

50. Try to leave with a coworker rather than leave alone ANSWER: POINTS:

a 1

51. Name the rule that generally requires covered entities to take reasonable steps to limit the use or disclosure of, and Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment requests for, protected health information (PHI) a HIPAA—Title II . b. c. d.

HIPAA—Title I The Patient’s Bill of Rights

The HIPAA “Minimum Necessary” Privacy Rule

ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Practical Application QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.4.b - Institute federal and state guidelines when releasing medical records or ANDARDS: information CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.P.2 - Apply HIPAA rules in regard to (a) privacy and (b) release of information DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

Match the terms “Hardware” and “Software” to the description. a. hardware b. software DIFFICULTY: medium REFERENCES: Table 21-1 Figure 21-7 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB21.6 - Differentiate between computer hardware and software TIVES: ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM 52. Hard disk drive ANSWER: POINTS:

a 1

53. CPU ANSWER:

a

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21 The Office Environment, Computers, and Equipment POINTS:

1

54. Application programs ANSWER: POINTS:

b 1

55. Monitor ANSWER: POINTS:

a 1

56. Keyboard ANSWER: POINTS:

a 1

Match the types and capacities of computer storage devices. a. CD-R b. CD-RW c. DVD+R and DVD-R d. External hard drive e. USB flash drive DIFFICULTY: difficult REFERENCES: Table 21-1 Table 21-2 Figure 21-8 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB21.6 - Differentiate between computer hardware and software TIVES: ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.11 - Explain the importance of data back-up CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM 57. A peripheral hard drive that can be connected to a computer through a USB port or Firewire ANSWER: POINTS:

d 1

58. A small, portable memory card (sometimes called thumb drive) that plugs into a computer’s port and

functions as a portable hard drive ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment 59. Data can be saved (burned) onto this disk by using a computer burner. After the CD is burned, data can be

retrieved, but no additional data can be added to it. ANSWER: POINTS:

a 1

60. A disk that can record data only once, and then the data becomes permanent on the disc ANSWER: POINTS:

c 1

61. This type of disk enables you to write onto it in multiple sessions ANSWER: POINTS:

b 1

62. To avoid alignment or repetitive injuries while working, use: a. proper ergonomics b. proper light c. standard chair d. wall-mounted computer screen ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 21-4 Table 21-4 Figure 21-17 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.12 - Identify principles of ergonomics TIVES: KB21.3 - Identify safety techniques used to prevent accidents and maintain a safe work environment S21.1 - Evaluate the work environment to identify unsafe working conditions. S21.3 - Use proper ergonomics ACCREDITING ST CAAHEP: XII.C.7 - Identify principles of (a) body mechanics (b) ergonomics ANDARDS: DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

63. Which of the following working postures is not considered proper ergonomics? a Upper arms and elbow extended outward. b. Head, neck, and truck are faced forward, not twisted. c. Forearms, wrists, and hands are straight and in line, forearm at about 90 degrees to the upper arm. d. Shoulders and upper arms are in line with the torso, generally about perpendicular to the floor and

relaxed, not elevated or stretched forward. ANSWER: POINTS:

a 1

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21 The Office Environment, Computers, and Equipment DIFFICULTY: REFERENCES:

medium Procedure 21-4 Table 21-4 Figure 21-17 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.12 - Identify principles of ergonomics TIVES: KB21.3 - Identify safety techniques used to prevent accidents and maintain a safe work environment S21.1 - Evaluate the work environment to identify unsafe working conditions. S21.3 - Use proper ergonomics ACCREDITING ST CAAHEP: XII.C.7 - Identify principles of (a) body mechanics (b) ergonomics ANDARDS: DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

64. Which of the following would not be considered proper seating ergonomics? a Backrest provides support for your lower back (lumbar area). b. Seat front that presses against the back of your knees and lower legs. c. Armrests, if used, support both forearms while you perform computer tasks and they do not interfere

with movement. d. Seat has cushioning and is rounded with a “waterfall” front (no sharp edge). ANSWER: POINTS: DIFFICULTY: REFERENCES:

b 1 medium Table 21-4 Procedure 21-4 Figure 21-17 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.12 - Identify principles of ergonomics TIVES: KB21.3 - Identify safety techniques used to prevent accidents and maintain a safe work environment S21.1 - Evaluate the work environment to identify unsafe working conditions. S21.3 - Use proper ergonomics ACCREDITING ST CAAHEP: XII.C.7 - Identify principles of (a) body mechanics (b) ergonomics ANDARDS: DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

65. The Institute of Medicine published a report titled Key Capabilities of an Electronic Health Record System

(2003) that identified a set of ________ core care delivery functions that electronic health records systems should be capable of performing in order to promote greater safety, quality, and efficiency in health care delivery. Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment a. b. c. d.

10 four 12 eight

ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.7 - Differentiate between electronic medical records (EMR) and a practice management TIVES: system. KB21.8 - Explain the capabilities of electronic health records, practice management software, electronic medical records software, and encoder software ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

The capabilities of an EHR seem endless. Match the capability to the function/description. Note: an answer may be used more than once. a. documenting patient care b. prescribing medications c. lab orders and results d. document management e. health reminders f. patient portals DIFFICULTY: difficult REFERENCES: Table 21-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB21.8 - Explain the capabilities of electronic health records, practice management software, TIVES: electronic medical records software, and encoder software ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM 66. Assist the practice and provider to ensure that continuity of care protocols are followed and that patients who

need to be seen based on their medical condition are alerted as such to the practice and provider when followups are due Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment ANSWER: POINTS:

e 1

67. The provider can route reports with attached notes for others to review, review diagnoses from previous

encounters, select outside providers to be copied on results, produce Medicare waivers for tests that might not be covered, and create charts and graphs ANSWER: POINTS:

c 1

68. Patients may be given rights (as set by office policy) to input or update demographic information, request

appointments and prescription refills, check lab test results, or review billing statements ANSWER: POINTS:

f 1

69. Allow patients to communicate with the practice and providers, using a secure username and password ANSWER: f POINTS: 1 70. A drug formulary allows the provider to make selections based on the patient’s insurance coverage, and a

favorites list can be developed ANSWER: POINTS:

b 1

71. Images (patient photos, insurance cards, other scans) can be embedded in the patient’s chart and easily

accessed ANSWER: POINTS:

d 1

72. E/M coding capability helps the provider ensure accurate coding based on documentation ANSWER: POINTS:

a 1

73. Generate alerts for appointment recall, prescription refills, and laboratory orders ANSWER: POINTS:

e 1

74. Using voice and handwriting recognition, providers can dictate or make notes directly into the patient’s

electronic record for quick input of the progress note and encounter information ANSWER: POINTS:

a 1

75. Faxes can be automatically routed to an email inbox and ultimately posted directly into the patient chart,

eliminating the need to gather paper faxes and scan them ANSWER: Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment POINTS:

1

76. Capabilities include providing information and alerts on dosages, allergies, and possible interactions with

other medications ANSWER: POINTS:

b 1

77. Letters (consult, attorney, and so on) can be generated to merge to a word processing program and stored in

the patient’s record for reference ANSWER: POINTS:

d 1

78. Identify advantages of using encoder software: a. Medicare CCI edits b. noncompliance editing c. decrease in the rules set d. all of the above ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 21-15 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.8 - Explain the capabilities of electronic health records, practice management software, TIVES: electronic medical records software, and encoder software ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

79. The Internet is a system of interconnected computer networks by which to access information from all over

the world. To access the Internet, you need: a. computer b. modem c. web browser d. all of the above ANSWER: d POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment LEARNING OBJEC KB21.10 - Describe guidelines for finding credible information on the Internet TIVES: KB21.6 - Differentiate between computer hardware and software ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

80. Regardless of whether your office has EHR software or not, you must employ best practices for safe computer use. There are a number of considerations for security. Which of the following is not considered best practice for computer security? a placing printers, fax, copier, etc. in high-traffic and visual sight areas b. using passwords for each computer and software application, and set applications to log off

automatically if inactive for a specified period of time c. backing up data to ensure integrity from loss, disaster, human error, hard-drive error, virus, or equipment damage d. using encryption ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.3 - Identify safety techniques used to prevent accidents and maintain a safe work environment TIVES: KB21.9 - Explain when computer downtime would be used ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.P.2 - Apply HIPAA rules in regard to (a) privacy and (b) release of information DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

Match the term to its definition/description. Note: Answer may be used more than once. a. electronic health record (EHR) b. electronic medical record (EMR) c. practice management (PM) QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB21.7 - Differentiate between electronic medical records (EMR) and a practice management TIVES: system. KB21.8 - Explain the capabilities of electronic health records, practice management software, electronic medical records software, and encoder software

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21 The Office Environment, Computers, and Equipment ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: CAAHEP: VI.C.8 - Differentiate between electronic medical records (EMR) and a practice management system DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM 81. Refers to clinical functions ANSWER: POINTS:

b 1

82. Administrative functions ANSWER: POINTS:

c 1

83. Refers to the combined software program that integrates both PM and EMR ANSWER: POINTS:

a 1

84. Software that provides the medical office the electronic component to deal with day-to-day financial and

administrative operations of a medical practice ANSWER: POINTS:

c 1

85. Patient records in a digital format ANSWER: POINTS:

b 1

86. Refer to the interoperability of electronic medical records, or the ability to share medical records with other health care facilities ANSWER: a POINTS: 1 87. Using ________________ in the work environment promotes wellness and minimizes musculoskeletal disorders. a. good hygiene b. proper ergonomics c. best practice d. improper alignment ANSWER: b POINTS: 1 DIFFICULTY: easy REFERENCES: Table 21-4 Figure 21-17 QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment HAS VARIABLES: False LEARNING OBJEC KB21.12 - Identify principles of ergonomics TIVES: KB21.3 - Identify safety techniques used to prevent accidents and maintain a safe work environment S21.1 - Evaluate the work environment to identify unsafe working conditions. S21.3 - Use proper ergonomics ACCREDITING ST CAAHEP: XII.C.7 - Identify principles of (a) body mechanics (b) ergonomics ANDARDS: DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

88. The National Task Force on Violence Against Health Care Providers recommends that medical facilities conduct ______ inventories. a. weekly b. monthly c. semi-annual d. annual ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.3 - Identify safety techniques used to prevent accidents and maintain a safe work environment TIVES: S21.1 - Evaluate the work environment to identify unsafe working conditions. ACCREDITING ST ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies ANDARDS: CAAHEP: XII.A.2 - Demonstrate self-awareness to an emergency situation CAAHEP: XII.P.5 - Evaluate the work environment to identify unsafe working conditions DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

89. If you are the first person to arrive at the office and there is evidence of forced entry, you should: a Go inside and look around to see if there is an intruder. b. Go inside and call building security or the police. c. Leave at once and call building security or police. d. Wait at the door for a coworker to arrive, then go into the office together. ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB21.3 - Identify safety techniques used to prevent accidents and maintain a safe work environment TIVES: S21.1 - Evaluate the work environment to identify unsafe working conditions. Copyright Cengage Learning. Powered by Cognero.

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21 The Office Environment, Computers, and Equipment ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: ABHES: MA.A.1.7.f - Maintain inventory of equipment and supplies CAAHEP: XII.A.2 - Demonstrate self-awareness to an emergency situation CAAHEP: XII.P.5 - Evaluate the work environment to identify unsafe working conditions DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

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22 Scheduling Appointments and Receiving Patients 1. Weekly schedules for the providers should be accessible to: a clinical medical assistants and providers . b. administrative and clinical medical assistants c. administrative medical assistants and providers d. everyone in the office ANSWER: d POINTS: 1 DIFFICULTY: easy REFERENCES: Figure 22-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB22.2 - Identify different types of appointment scheduling methods. TIVES: S22.1 - Manage appointment schedule using established priorities ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.e - Apply scheduling principles ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods CAAHEP: VI.P.1 - Manage appointment schedule using established priorities DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

2. When using a computerized scheduling system, a(n) _____ refers to having specified time periods automatically blocked out. a. audit trail b. boot c. matrix d. cluster ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 22-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB22.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: S22.1 - Manage appointment schedule using established priorities ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.e - Apply scheduling principles CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods CAAHEP: VI.C.2 - Identify advantages and disadvantages of the following appointment systems: (a) manual, and (b) electronic DATE CREATED: 11/11/2020 5:39 PM Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients DATE MODIFIED: 11/11/2020 5:39 PM

3. A disadvantage of clustering is that: a visit paperwork cannot be prepared until the time of the appointment b. if one visit gets off track, it may throw the entire appointment flow off track c. all personnel must be engaged in activities related to the current appointment d. very few patients can be seen in a single day ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 25-1, page 565 QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods CAAHEP: VI.C.3 - Identify critical information required for scheduling patient procedures CAAHEP: VI.P.1 - Manage appointment schedule using established priorities DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

4. The primary benefit of ____ is that patients have an opportunity to present for complaints that have an unexpected onset. a. walk-in/open hours scheduling b. double-booking c. streaming d. modified wave scheduling ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 22-1 Procedure 22-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB22.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB22.2 - Identify different types of appointment scheduling methods. S22.1 - Manage appointment schedule using established priorities ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods CAAHEP: VI.C.3 - Identify critical information required for scheduling patient procedures CAAHEP: VI.P.1 - Manage appointment schedule using established priorities DATE CREATED: 11/11/2020 5:39 PM Copyright Cengage Learning. Powered by Cognero.

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5. The main disadvantage of single-booking is that: a if a problem arises with one patient, it may delay evaluation of another patient b. the provider lacks adequate time to focus on an individual patient c. patients are often made to wait for very long periods of time d. if patients’ problems are easily addressed, there may be gaps in the schedule ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 22-1 Procedure 22-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB22.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB22.2 - Identify different types of appointment scheduling methods. S22.1 - Manage appointment schedule using established priorities ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

6. Which method of scheduling is designed to keep a continuous flow of patients coming through the office? a. clustering b. walk-in/open hours c. streaming d. wave ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 22-1 Procedure 22-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB22.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB22.2 - Identify different types of appointment scheduling methods. S22.1 - Manage appointment schedule using established priorities ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients 7. When using a paper scheduling system, if a patient cancels an appointment at the last minute, you should ____ the original entry. a. erase b. draw a single line through c. scribble out d. not modify ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC S22.1 - Manage appointment schedule using established priorities TIVES: ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7.e - Apply scheduling principles CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods CAAHEP: VI.C.2 - Identify advantages and disadvantages of the following appointment systems: (a) manual, and (b) electronic CAAHEP: VI.P.1 - Manage appointment schedule using established priorities DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

8. When you recognize that a patient in the waiting room will be required to wait much longer than originally expected, you should: a say nothing to the patient b. tell the patient about the delay only if he or she asks c. lie to the patient about how long the wait is likely to be d. notify the patient tactfully and offer the option to reschedule ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 22-9 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.2 - Demonstrate sensitivity to patient rights TIVES: ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: VI.A.1 - Display sensitivity when managing appointments DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients 9. During a telephone screening, you should not: a paraphrase the caller’s description of his or her symptoms b. determine the caller’s identity c. ask whether the caller is a new or existing patient of the practice d. ask the same questions every time of each patient reporting similar symptoms ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.1 - Display sensitivity when managing appointments TIVES: KB22.2 - Identify different types of appointment scheduling methods. S22.1 - Manage appointment schedule using established priorities ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: VI.A.1 - Display sensitivity when managing appointments CAAHEP: VI.C.3 - Identify critical information required for scheduling patient procedures DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

10. Which of the following is not a recommended practice for maintaining a smooth schedule? a Verbally explain the cancellation policy when scheduling the appointment. b. Bill the patient’s insurance company for any missed appointments. c. Give patients a reminder call a day or two before an appointment. d. Include a brief explanation of the cancellation policy on the appointment card. ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.1 - Display sensitivity when managing appointments TIVES: B22.2 - Demonstrate sensitivity to patient rights KB22.7 - Explain patient financial obligations for services rendered S22.6 - Coach patients regarding office policies ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: CAAHEP: VI.A.1 - Display sensitivity when managing appointments CAAHEP: VI.P.1 - Manage appointment schedule using established priorities DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

11. Insurance companies typically require patients to obtain a _____ before they will pay for a visit to a specialist. Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients a. b. c. d.

waiver consultation diagnosis referral

ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB22.4 - Identify critical information required for scheduling patient procedures. TIVES: S22.4 - Apply HIPAA rules in regard to privacy and release of information S22.5 - Apply the Patient’s Bill of Rights as it relates to choice of treatment, consent for treatment, and refusal of treatment. ACCREDITING ST ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health outcomes ANDARDS: ABHES: MA.A.1.7.e - Apply scheduling principles CAAHEP: VI.C.3 - Identify critical information required for scheduling patient procedures CAAHEP: VI.P.1 - Manage appointment schedule using established priorities CAAHEP: VIII.C.2 - Outline managed care requirements for patient referral DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

12. When scheduling a hospital admission for a patient, you should not provide: a the name of the attending physician for the admission b. the type of service the patient is to be admitted for c. a guess of the diagnosis and plan of care for the utilization committee review d. the type of reservation requested ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB22.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB22.4 - Identify critical information required for scheduling patient procedures. S22.2 - Schedule a patient procedure S22.4 - Apply HIPAA rules in regard to privacy and release of information S22.5 - Apply the Patient’s Bill of Rights as it relates to choice of treatment, consent for treatment, and refusal of treatment. ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: CAAHEP: VI.C.3 - Identify critical information required for scheduling patient procedures CAAHEP: VI.P.2 - Schedule a patient procedure CAAHEP: X.A.2 - Protect the integrity of the medical record DATE CREATED: 11/11/2020 5:39 PM Copyright Cengage Learning. Powered by Cognero.

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13. If you have a patient who is habitually late, it is recommended that you: a ask the office manager to discuss the scheduling policy with the patient b. refuse to schedule any future appointments for the patient c. simply do your best to accommodate all patients as they arrive d. require the patient to reschedule, regardless of the circumstances ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.2 - Demonstrate sensitivity to patient rights TIVES: KB22.6 - Summarize the Patient’s Bill of Rights S22.6 - Coach patients regarding office policies ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: VI.A.1 - Display sensitivity when managing appointments CAAHEP: VI.P.1 - Manage appointment schedule using established priorities CAAHEP: X.C.4 - Summarize the Patient Bill of Rights DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

14. When patients arrive at the office, the administrative medical assistant should: a avoid eye contact while listening to their remarks b. explain all instructions thoroughly c. ask any necessary personal questions while they are in the reception area d. greet them as soon as it is convenient for the medical assistant to do so ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 22-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.2 - Demonstrate sensitivity to patient rights TIVES: KB22.5 - Outline typical steps for greeting and receiving new and established patients in the medical office.

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22 Scheduling Appointments and Receiving Patients ACCREDITING ST ABHES: MA.A.1.10.b - Demonstrate professional behavior ANDARDS: ABHES: MA.A.1.7.e - Apply scheduling principles ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: X.A.1 - Demonstrate sensitivity to patient rights CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.P.2 - Apply HIPAA rules in regard to (a) privacy and (b) release of information DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

15. If a new patient appears reluctant to complete the intake forms, you should: a quietly offer to assist in completing them in a separate closed room b. quietly offer to assist in completing them in the reception area c. explain that the physician cannot see patients unless they fill out the forms d. try to fill out the forms on your own, based on what you know about the patient ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 22-12 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.2 - Demonstrate sensitivity to patient rights TIVES: S22.5 - Apply the Patient’s Bill of Rights as it relates to choice of treatment, consent for treatment, and refusal of treatment. ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: V.A.1 - Demonstrate (a) empathy (b) active listening (c) nonverbal communication CAAHEP: X.A.1 - Demonstrate sensitivity to patient rights DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

16. When should a charge slip (or encounter form) be prepared and attached to a patient’s paper chart? a. after the patient is seen b. while the patient is being seen c. before the patient is seen d. after the patient leaves the office ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB22.1 - Spell and define, using the glossary, all the Words to Know in this chapter. Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients ACCREDITING STANDARDS ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health : outcomes DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/22/2020 12:49 PM 17. A patient does not need to provide signed consent for the medical office to release information about: a. genetic testing b. a public health risk c. mental health records d. substance abuse records ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 22-18 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.3 - Protect the integrity of the medical record TIVES: S22.4 - Apply HIPAA rules in regard to privacy and release of information ACCREDITING ST ABHES: MA.A.1.4.h - Demonstrate compliance with HIPAA guidelines, the ADA Amendments Act, ANDARDS: and the Health Information Technology for Economic and Clinical Health (HITECH) Act ABHES: MA.A.1.7.a - Gather and process documents ABHES: MA.A.1.7.c - Perform billing and collection procedures CAAHEP: X.P.4 - Apply the Patient's Bill of Rights as it relates to: (a) choice of treatment (b) consent for treatment (c) refusal of treatment DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

18. Which of the following statements is true? a Patients cannot refuse treatments recommended by the physician. b. Office policies that pertain to patients should be outlined at the initial visit. c. The Patient’s Bill of Rights thoroughly explains the state’s medical laws. d. You should be apologetic when explaining office policies to patients. ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.2 - Demonstrate sensitivity to patient rights TIVES: S22.6 - Coach patients regarding office policies ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: X.P.4 - Apply the Patient's Bill of Rights as it relates to: (a) choice of treatment (b) consent for treatment (c) refusal of treatment Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

19. Patients should never be expected to undergo invasive procedures or surgeries without: a providing informed consent b. making payment prior to treatment c. being given a guarantee of results d. reviewing and signing a copy of the Patient’s Bill of Rights ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC S22.5 - Apply the Patient’s Bill of Rights as it relates to choice of treatment, consent for treatment, TIVES: and refusal of treatment. ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: CAAHEP: X.P.4 - Apply the Patient's Bill of Rights as it relates to: (a) choice of treatment (b) consent for treatment (c) refusal of treatment DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

20. If a patient engages in clearly inappropriate behavior, you should: a try to ignore the behavior and continue with your work b. push the patient away and yell aggressively for him or her to stop c. isolate yourself with the patient and instruct him or her to cease the behavior d. have a witness come in, and instruct the patient to cease the behavior ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 22-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.2 - Demonstrate sensitivity to patient rights TIVES: ACCREDITING ST ABHES: MA.A.1.5.a - Respond appropriately to patients with abnormal behavior patterns ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: V.C.4 - Identify techniques for overcoming communication barriers DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients 21. To help a patient develop a payment plan for elective surgery, the medical assistant should: a write up a contract that locks in the exact cost to the patient b. recommend a course of therapy c. review insurance coverage with the patient d. ask the physician to waive certain fees ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 22-16 Figure 22-17 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB22.4 - Identify critical information required for scheduling patient procedures. TIVES: KB22.7 - Explain patient financial obligations for services rendered S22.2 - Schedule a patient procedure S22.5 - Apply the Patient’s Bill of Rights as it relates to choice of treatment, consent for treatment, and refusal of treatment. ACCREDITING ST ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health outcomes ANDARDS: CAAHEP: VII.A.2 - Display sensitivity when requesting payment for services rendered CAAHEP: VII.C.6 - Explain patient financial obligations for services rendered DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM

22. A _____ sets aside a portion of an employee’s pretaxable income to pay for projected medical expenses or prescription medications. a. 401(k) b. flexible/medical savings account c. Truth in Lending agreement d. profit-sharing program ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.2 - Demonstrate sensitivity to patient rights TIVES: KB22.7 - Explain patient financial obligations for services rendered S22.6 - Coach patients regarding office policies ACCREDITING ST ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health outcomes ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients Match each scheduling method with its definition. a. clustering b. double-booking c. walk-in/open hours d. single-booking e. streaming f. wave g. modified wave DIFFICULTY: medium REFERENCES: Table 22-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B22.1 - Display sensitivity when managing appointments TIVES: KB22.2 - Identify different types of appointment scheduling methods. S22.1 - Manage appointment schedule using established priorities ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods DATE CREATED: 11/11/2020 5:39 PM DATE MODIFIED: 11/11/2020 5:39 PM 23. Appointments are scheduled for a particular amount of time based on patient need ANSWER: POINTS:

e 1

24. Patients are scheduled in the same way as with wave scheduling, with the exception of scheduling patients in the last 30 minutes at 10- to 20-minute intervals ANSWER: g POINTS: 1 25. Same appointment time is given to two or more patients ANSWER: POINTS:

b 1

26. Scheduling patients for specific types of visits or procedures at specific times ANSWER: POINTS:

a 1

27. Each patient is booked for a specific amount of time ANSWER: POINTS:

d 1

28. Patients are scheduled during the first 30 minutes of each hour, leaving the last 30 minutes for same-day appointments Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients ANSWER: POINTS:

f 1

29. No scheduled appointments; patients sign in upon arrival and are seen by the physician in that order ANSWER: POINTS:

c 1

Match each scheduling abbreviation with its meaning. a. BP b. C&C c. C d. Cons e. CP f. CPE (CPX) g. ECG h. FU i. Inj j. Lab k. NP l. NS m. P&P n. PT o. Re p. Ref q. RS r. Sig s. S/R t. Surg DIFFICULTY: medium REFERENCES: Figure 22-5 QUESTION TYPE: Matching HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.3.d - Define and use medical abbreviations when appropriate and acceptable ANDARDS: CAAHEP: V.C.10 - Define medical terms and abbreviations related to all body systems CAAHEP: VI.P.1 - Manage appointment schedule using established priorities DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM 30. Physical therapy ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients 31. Canceled ANSWER: POINTS:

c 1

32. Follow-up examination ANSWER: POINTS:

h 1

33. New patient ANSWER: POINTS:

k 1

34. Complete physical examination ANSWER: POINTS:

f 1

35. Surgery ANSWER: POINTS:

t 1

36. Blood pressure check ANSWER: POINTS:

a 1

37. Sigmoidoscopy ANSWER: POINTS:

r 1

38. Laboratory studies ANSWER: POINTS:

j 1

39. Called and canceled ANSWER: POINTS:

b 1

40. Electrocardiogram ANSWER: POINTS:

g 1

41. Pap and pelvic ANSWER: POINTS:

m 1

42. Referral Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients ANSWER: POINTS:

p 1

43. Chest pain ANSWER: POINTS:

e 1

44. No show ANSWER: POINTS:

l 1

45. Suture removal ANSWER: POINTS:

s 1

46. Consultation ANSWER: POINTS:

d 1

47. Recheck ANSWER: POINTS:

o 1

48. Injection ANSWER: POINTS:

i 1

49. Reschedule ANSWER: POINTS:

q 1

50. Electronic appointment scheduling software (practice management) offers several advantages over paper schedules. Which of the following is not considered an advantage of electronic scheduling? a multiple terminals or computers can be used for scheduling b. capability of locating the next available time or specific date using a “find” or “force” feature c. downtime results in lost information d. none of the above ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Unit 4 Introduction QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients LEARNING OBJEC KB22.3 - Identify advantages and disadvantages of the following appointment systems: manual and TIVES: electronic. S22.3 - Input patient data utilizing a practice management system ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.e - Apply scheduling principles CAAHEP: VI.C.2 - Identify advantages and disadvantages of the following appointment systems: (a) manual, and (b) electronic CAAHEP: VI.P.1 - Manage appointment schedule using established priorities CAAHEP: VI.P.7 - Input patient data utilizing a practice management system DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

51. A disadvantage of electronic appointment scheduling software (practice management) would be: a printing copies of schedules, therefore not reducing the amount of paper consumed b. more than one person can access a patient’s record at the same time c. provides a history of previous and future appointments with the click of the mouse d. provides a search feature by multiple identifiers ANSWER: a POINTS: 1 DIFFICULTY: easy REFERENCES: Unit 4 Introduction QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB22.3 - Identify advantages and disadvantages of the following appointment systems: manual and TIVES: electronic. S22.3 - Input patient data utilizing a practice management system ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.e - Apply scheduling principles CAAHEP: VI.C.2 - Identify advantages and disadvantages of the following appointment systems: (a) manual, and (b) electronic DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

52. Which of the following is an advantage of a paper scheduling system? a Several styles of appointment books allow for scheduling as far out as a year or more. b. Looking up appointments is easier than using an electronic scheduling system. c. Canceling appointments is easier than using an electronic scheduling system. d. All of the above ANSWER: a POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients HAS VARIABLES: False LEARNING OBJEC KB22.3 - Identify advantages and disadvantages of the following appointment systems: manual and TIVES: electronic. ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: CAAHEP: VI.C.2 - Identify advantages and disadvantages of the following appointment systems: (a) manual, and (b) electronic DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

53. A _________ refers to blocking off time slots in a paper schedule with an “X” or having specified time

periods automatically blocked out in the computer’s schedule screen a. cluster b. matrix c. open wave d. modified wave ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB22.2 - Identify different types of appointment scheduling methods. TIVES: S22.1 - Manage appointment schedule using established priorities ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.e - Apply scheduling principles CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

Match the type of scheduling method with its “pro” or “con.” Note: Answers may be used more than once. a. clustering—pro b. clustering—con c. double-booking—pro d. double-looking—con e. walk in/Open hours—pro f. walk in/Open hours—con g. single-booking—pro h. single-booking—con i. streaming—pro j. streaming—con k. wave—pro l. wave—con Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients m. modified wave—pro n. modified wave—con DIFFICULTY: difficult REFERENCES: Table 22-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B22.1 - Display sensitivity when managing appointments TIVES: KB22.1 - Spell and define, using the glossary, all the Words to Know in this chapter. KB22.2 - Identify different types of appointment scheduling methods. S22.1 - Manage appointment schedule using established priorities ACCREDITING ST ABHES: MA.A.1.7.e - Apply scheduling principles ANDARDS: CAAHEP: VI.C.1 - Identify different types of appointment scheduling methods CAAHEP: VI.C.2 - Identify advantages and disadvantages of the following appointment systems: (a) manual, and (b) electronic DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM 54. Focusing on categorized complaints might not leave opportunities to individualize evaluations ANSWER: POINTS:

b 1

55. Offers patients an opportunity to present for complaints that have an unexpected onset ANSWER: POINTS:

e 1

56. When an unexpected problem presents and sufficient time has not been allotted, subsequent visits may be

delayed ANSWER: POINTS:

j 1

57. Enables the provider to focus on one patient and thoroughly assess complaints ANSWER: POINTS:

g 1

58. Visit paperwork can be prepared in batches ahead of time ANSWER: POINTS:

a 1

59. Most effective use might be seasonal, as in flu season or periods where large special events are taking place

in the area ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients 60. Streamlines evaluations of patients with similar complaints ANSWER: POINTS:

a 1

61. A lag in the schedule can adversely affect the flow of the office by altering workflow tempo ANSWER: POINTS:

l 1

62. If a patient’s complaint is more complex, or several patients succumb to the same problem, it can overwhelm

available personnel and resources ANSWER: POINTS:

f 1

63. If a problem arises with one patient, it can delay the evaluation of the other, causing the rest of the schedule

to get behind ANSWER: POINTS:

d 1

64. When used well, may keep a steady flow of patients with the most effective use of time slots ANSWER: POINTS:

i 1

65. Provides ample time for unexpected visits and staff to keep up with charting, filing, and other tasks and

preparing for the next visit in the second half hour ANSWER: POINTS:

k 1

66. When patients’ problems are straightforward and easily addressed, this method might leave gaps in the

schedule that could otherwise be used more efficiently to see other patients or perform needed ancillary tasks ANSWER: POINTS:

h 1

67. Processing two patients at the same time may be more time efficient, enabling the provider to see one patient

while waiting for a result on the other ANSWER: POINTS:

c 1

68. Excessive downtime when the last half hour is not needed and patients do not present ANSWER: POINTS:

l 1

69. Same benefit as a wave with the added benefit of seeing more patients in the same allotted time period ANSWER: m Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients POINTS:

1

70. Same as the wave; however, scheduling more patients in a given period can contribute to a backup when

patients are late, providers delayed, or other unexpected events arise ANSWER: POINTS:

n 1

Match the type of health insurance to its description. a. health maintenance organization (HMO) b. exclusive provider organization (EPO) c. preferred provider organization (PPO) d. indemnity plan DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB22.4 - Identify critical information required for scheduling patient procedures. TIVES: S22.6 - Coach patients regarding office policies S22.7 - Follow established policies when initiating or terminating medical treatment. ACCREDITING ST ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health outcomes ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/22/2020 2:08 PM 71. Similar to an HMO with certain exceptions; subscribers must use network providers ANSWER: POINTS:

b 1

72. A plan where the patient receives more comprehensive benefits by using network providers—doctors,

hospitals, and other health care providers—that participate in the plan; patient does not need to select a primary care physician ANSWER: POINTS:

c 1

73. Plans offer access to any licensed doctor or hospital and are generally more expensive ANSWER: POINTS:

d 1

74. Requires subscribers to use network providers (doctors, hospitals, and other health care providers) ANSWER: a POINTS: 1 75. Posting a _______________________ is one way to communicate the legal rights patients have while under Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients the care of a practitioner or facility but also what rights they have ethically. a. b. c. d.

Patient’s Bill of Rights Provider’s Bill of Rights Treatment Equality for All Best Legal Practices

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.2 - Demonstrate sensitivity to patient rights TIVES: KB22.6 - Summarize the Patient’s Bill of Rights S22.5 - Apply the Patient’s Bill of Rights as it relates to choice of treatment, consent for treatment, and refusal of treatment. ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: X.C.4 - Summarize the Patient Bill of Rights CAAHEP: X.P.4 - Apply the Patient's Bill of Rights as it relates to: (a) choice of treatment (b) consent for treatment (c) refusal of treatment DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

76. One way to ease fears and maintain good rapport with patients is to communicate clearly what is expected from patients of the practice as well as what patients can expect from the office staff. Why would explaining payment options and billing procedures be an important part of communications? a to help avoid misunderstanding regarding financial matters b. to collect the fees up front c. to send the account to a collections agency d. none of the above ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B22.1 - Display sensitivity when managing appointments TIVES: B22.2 - Demonstrate sensitivity to patient rights KB22.7 - Explain patient financial obligations for services rendered S22.6 - Coach patients regarding office policies ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: X.C.4 - Summarize the Patient Bill of Rights CAAHEP: X.P.4 - Apply the Patient's Bill of Rights as it relates to: (a) choice of treatment (b) consent for treatment (c) refusal of treatment Copyright Cengage Learning. Powered by Cognero.

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22 Scheduling Appointments and Receiving Patients DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing 1. A complete and accurate medical record provides legal protection for: a. patients b. physicians c. both patients and physicians d. neither patients nor physicians ANSWER: c POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVEKB23.6 - Describe confidentiality and legal issues associated with medical documents S: ACCREDITING STAND ABHES: MA.A.1.7 - Administrative procedures ARDS: CAAHEP: X.P.3 - Document patient care accurately in the medical record DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 2. A HIPAA Security Rule audit includes a review of all but which of the following categories? a. drug authorizations b. physical safeguards c. technical safeguards d. administrative safeguards ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.2 - Protect the integrity of the medical record TIVES: KB23.1 - Spell and define, using the glossary, all the Words to Know if this chapter KB23.6 - Describe confidentiality and legal issues associated with medical documents ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate to healthcare settings ABHES: MA.A.1.4.h - Demonstrate compliance with HIPAA guidelines, the ADA Amendments Act, and the Health Information Technology for Economic and Clinical Health (HITECH) Act CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.P.2 - Apply HIPAA rules in regard to (a) privacy and (b) release of information DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

3. Which of the following is not an advantage of EHRs? a They facilitate coordination of care among providers. b. They completely eliminate the necessity for paper records. Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing c. They can assign CPT and ICD codes at the time of the visit. d. They make chart notes immediately available when a referral is needed. ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC S23.8 - Utilize an electronic medical record TIVES: ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software CAAHEP: VI.C.2 - Identify advantages and disadvantages of the following appointment systems: (a) manual, and (b) electronic DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

4. Which of the following is an objective statement? a You don’t look well. b. Mrs. Smith says her mouth feels dry. c. I have a headache. d. The patient’s heart rate is elevated at 120 beats per minute. ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 23-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.8 - Differentiate between subjective and objective information TIVES: ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

5. When the patient’s paper chart is opened flat, which of the following is typically found on the right side? a. progress notes b. medication list c. patient data d. immunization records ANSWER: a POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.7 - Define types of information contained in the patient’s medical record TIVES: S23.10 - File patient medical records S23.6 - Create a patient's medical record S23.7 - Organize a patient's medical record ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

6. The patient chart belongs to the: a. patient b. patient’s insurance company c. medical practice d. person who prepared it ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.2 - Protect the integrity of the medical record TIVES: ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

7. When recording progress notes, the specific chief complaint should be: a a paraphrased description of the patient’s condition b. written using the patient’s own words c. a series of codes that correlate to a list of common symptoms d. recorded only by the physician or provider ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing LEARNING OBJEC KB23.7 - Define types of information contained in the patient’s medical record TIVES: ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7.a - Gather and process documents ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. CAAHEP: X.P.3 - Document patient care accurately in the medical record DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

8. Lab reports should be filed in _____ in a separate section of the patient chart. a. alphabetical order b. order of relevance c. chronological order d. order of importance ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.9 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented TIVES: medical record (POMR), and (b) source-oriented medical record (SOMR) S23.10 - File patient medical records ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

9. What does the "P" stand for in POMR? a. problem b. progress c. practice d. plan ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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23 The Medical Record, Documentation, and Filing LEARNING OBJEC KB23.9 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented TIVES: medical record (POMR), and (b) source-oriented medical record (SOMR) S23.10 - File patient medical records S23.6 - Create a patient's medical record S23.7 - Organize a patient's medical record ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.5 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 12/5/2020 7:12 PM

10. What does the P in SOAP stand for? a physician, provider, or medical practice . b. patient c. plans for further studies, treatment, or management d. preventive care ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 23-14A QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: S23.10 - File patient medical records ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record CAAHEP: VI.C.5 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

11. What does the I in the HPIP method stand for? a. investigate b. impression c. insurance d. intestinal ANSWER: b Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing POINTS: 1 DIFFICULTY: easy REFERENCES: Figure 23-14B QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.1 - Spell and define, using the glossary, all the Words to Know if this chapter TIVES: KB23.8 - Differentiate between subjective and objective information ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record CAAHEP: VI.C.5 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

12. What do the two Ds in CHEDDAR stand for? a. details and drugs b. drug to drug c. details and documentation d. dosages and documentation ANSWER: a POINTS: 1 DIFFICULTY: easy REFERENCES: Figure 23-15 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.9 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented TIVES: medical record (POMR), and (b) source-oriented medical record (SOMR) S23.10 - File patient medical records S23.6 - Create a patient's medical record S23.7 - Organize a patient's medical record ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

13. When filing records in a new file cabinet, it is recommended that you: a space out files evenly in all drawers . b. place files in the middle drawers first Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing c. d.

place files in the top drawer first place files in the bottom drawers first ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Practical Application QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.11 - Identify equipment and supplies needed in order to create, maintain, and store medical TIVES: records S23.10 - File patient medical records ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.6 - Identify equipment and supplies needed for medical records in order to: (a) Create, (b) Maintain, and (c) Store DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

14. The ____ is generally the first person to inspect reports. a. patient b. insurance company c. medical assistant d. provider ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.7 - Define types of information contained in the patient’s medical record S23.10 - File patient medical records S23.11 - Gather and process documents ACCREDITING ST ABHES: MA.A.1.1.b - Compare and contrast the allied health processions and understand their ANDARDS: relation to medical assisting ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.P.3 - Create a patient's medical record CAAHEP: VI.p.4 - Organize a patient's medical record DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

15. In regards to filing, _____ is done by marking the index identifier on the paper to be filed. Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing a. b. c. d.

indexing sorting storing coding

ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 23-22 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.13 - Describe filing indexing rules TIVES: ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.7 - Describe filing indexing rules DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

16. It is recommended that filing dividers or guides be constructed of _____ material. a. heavy, sturdy b. light, flexible c. transparent, flexible d. sturdy, magnetic ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.11 - Identify equipment and supplies needed in order to create, maintain, and store medical TIVES: records ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.6 - Identify equipment and supplies needed for medical records in order to: (a) Create, (b) Maintain, and (c) Store DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

17. Most filing systems are based directly or indirectly on a(n) _____ arrangement. a. chronologic b. alphabetical Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing c. d.

geographic subject

ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.11 - Identify equipment and supplies needed in order to create, maintain, and store medical TIVES: records KB23.12 - Summarize the three primary filing systems used in the medical office or clinic KB23.13 - Describe filing indexing rules ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.7 - Describe filing indexing rules CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

18. The primary benefit of a(n) _____ filing system is that it distributes files evenly over given spaces. a. chronologic b. alphabetic c. numeric d. geographic ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Table 23-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.11 - Identify equipment and supplies needed in order to create, maintain, and store medical TIVES: records KB23.12 - Summarize the three primary filing systems used in the medical office or clinic ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.7 - Describe filing indexing rules CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

19. The primary disadvantage of the _____ filing system is that it requires a degree of familiarity of a certain area. Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing a. b. c. d.

geographic subject alphabetical chronologic

ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 23-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.11 - Identify equipment and supplies needed in order to create, maintain, and store medical TIVES: records KB23.12 - Summarize the three primary filing systems used in the medical office or clinic KB23.13 - Describe filing indexing rules ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.7 - Describe filing indexing rules CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

20. When filing alphabetically: a names are filed in a Z-to-A sequence from the first to the last letter b. hyphenated surnames and hyphenated firm names are indexed as one unit c. prefixes are not considered to be part of the surname d. words such as and and for are disregarded and should be omitted ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Rule 9 - Example box QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.12 - Summarize the three primary filing systems used in the medical office or clinic KB23.13 - Describe filing indexing rules ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.7 - Describe filing indexing rules CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing DATE MODIFIED: 11/11/2020 5:41 PM

21. When filing alphabetically, if two names are identical, the address is used to make the filing decision in which order? a. street, city, state b. state, street, city c. city, state, street d. state, city, street ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Rule 12 - Example box QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.12 - Summarize the three primary filing systems used in the medical office or clinic KB23.13 - Describe filing indexing rules S23.10 - File patient medical records ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.7 - Describe filing indexing rules CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

22. Which filing system provides the most patient privacy? a. alphabetical b. subject c. numerical d. geographic ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 23-26 Procedure 23-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.12 - Summarize the three primary filing systems used in the medical office or clinic KB23.13 - Describe filing indexing rules S23.11 - Gather and process documents Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.7 - Describe filing indexing rules CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

23. When you purge a file, you: a. update it b. clean it out c. correct information in it d. make a copy of it ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.1 - Spell and define, using the glossary, all the Words to Know if this chapter S23.10 - File patient medical records ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

Match each example of information to the part of the medical record in which it would be found. a. administrative data b. financial and insurance information c. correspondence d. referral e. past medical records f. medications g. progress notes h. diagnostic imaging information i. lab information DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.7 - Define types of information contained in the patient’s medical record S23.10 - File patient medical records S23.7 - Organize a patient's medical record ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record CAAHEP: VI.C.5 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) CAAHEP: VI.C.7 - Describe filing indexing rules CAAHEP: VI.P.3 - Create a patient's medical record CAAHEP: VI.p.4 - Organize a patient's medical record CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 24. Chronological record detailing a patient’s progression during treatment ANSWER: POINTS:

g 1

25. Referral form from another physician ANSWER: POINTS:

d 1

26. Breakdown of the drugs currently prescribed to a patient ANSWER: POINTS:

f 1

27. Preliminary report of a patient’s test results ANSWER: POINTS:

i 1

28. Patient’s insurance policy number ANSWER: POINTS:

b 1

29. Copy of a patient’s X-ray film ANSWER: POINTS:

h 1

30. Request-of-information letter from a patient’s insurance company ANSWER: POINTS:

c 1

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23 The Medical Record, Documentation, and Filing 31. Patient’s contact information (address, telephone number, etc.) ANSWER: POINTS:

a 1

32. Patient’s immunization record from the previous provider ANSWER: POINTS:

e 1

Match each term with its definition. a. privacy officer b. imaging c. correction fluid d. tickler file e. physician’s order f. color-coding system g. clinical trials h. CHEDDAR i. cross-index j. meaningful use performance measures k. dictated reports DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.10 - Describe how to make a correction to a progress note entry KB23.11 - Identify equipment and supplies needed in order to create, maintain, and store medical records KB23.12 - Summarize the three primary filing systems used in the medical office or clinic KB23.13 - Describe filing indexing rules KB23.4 - Explain the Medicare Promoting Interoperability (PI) Program (formerly known as meaningful use) as it applies to EMR KB23.5 - Explain how to comply with the Medicare Promoting Interoperability (PI) Program (formerly known as meaningful use) KB23.6 - Describe confidentiality and legal issues associated with medical documents S23.10 - File patient medical records ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software CAAHEP: VI.C.12 - Explain meaningful use as it applies to EMR CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record CAAHEP: VI.C.7 - Describe filing indexing rules DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing 33. May offer the advantage of a treatment otherwise unavailable to a patient and additional care that might not have otherwise been provided ANSWER: g POINTS: 1 34. Designated individual who keeps track of which individuals have access to protected health information within a facility ANSWER: a POINTS: 1 35. These indicate that a practice is utilizing the electronic record rather than just having a system in place in order to benefit from the federal incentive program ANSWER: j POINTS: 1 36. Required before any information in a patient chart can be released ANSWER: POINTS:

e 1

37. This term once referred only to Roentgen films, but today also includes ultrasounds, angiograms, MRIs, and other types of images ANSWER: b POINTS: 1 38. These typically bear a disclaimer that states the report has or has not been reviewed for accuracy ANSWER: POINTS:

k 1

39. Method of charting that encourages a clinician to provide greater detail of the information obtained during the interview and examination ANSWER: h POINTS: 1 40. This should never be used when changing an incorrect entry in handwritten progress notes ANSWER: POINTS:

c 1

41. May be used to expedite both filing and finding of folders ANSWER: POINTS:

f 1

42. Reprints are very often filed with this ANSWER: POINTS:

i 1

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23 The Medical Record, Documentation, and Filing 43. Chronologic file used as a follow-up method for a particular date ANSWER: POINTS:

d 1

Place the steps of filing in the correct order. a. Step 1 b. Step 2 c. Step 3 d. Step 4 e. Step 5 DIFFICULTY: medium REFERENCES: Figure 23-20 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.13 - Describe filing indexing rules S23.11 - Gather and process documents ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.7 - Describe filing indexing rules CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 44. Inspect ANSWER: POINTS:

a 1

45. Coding ANSWER: POINTS:

c 1

46. Indexing ANSWER: POINTS:

b 1

47. Sort ANSWER: POINTS:

d 1

48. Storing ANSWER: POINTS:

e 1

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23 The Medical Record, Documentation, and Filing 49. Which of the following would be a subjective statement? a You don’t look well. . b. Your blood pressure is 124/92. c. Your blood sugar is 325 mg/dL. d. The patient’s temperature is 37.9C/100.2F. ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Table 23-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB23.1 - Spell and define, using the glossary, all the Words to Know if this chapter TIVES: KB23.8 - Differentiate between subjective and objective information S23.11 - Gather and process documents ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record CAAHEP: VI.C.5 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

50. What equipment and supplies are needed to create medical records? a. chart, folder, and tabs b. patient records and privacy forms c. computer and EHR program d. all of the above ANSWER: d RATIONALE: All of the above (a and b for paper records; c for electronic medical records). POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 23-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.11 - Identify equipment and supplies needed in order to create, maintain, and store medical records S23.11 - Gather and process documents S23.6 - Create a patient's medical record Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software CAAHEP: VI.C.6 - Identify equipment and supplies needed for medical records in order to: (a) Create, (b) Maintain, and (c) Store DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

51. Identify what would be part of maintaining a patient’s medical record. a patient chart with record of visits b. prescription refills c. calls that pertain to the patient and calls a member of the health care team had with the patient d. straighten and tidy the forms before filing ANSWER: d POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.11 - Identify equipment and supplies needed in order to create, maintain, and store medical records S23.10 - File patient medical records S23.11 - Gather and process documents S23.6 - Create a patient's medical record S23.7 - Organize a patient's medical record ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.p.4 - Organize a patient's medical record CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

52. Identify equipment and supplies needed in order to store paper medical records. a. shelves and file cabinets b. OUTguides c. barcodes and scanners d. all of the above ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.11 - Identify equipment and supplies needed in order to create, maintain, and store medical records S23.11 - Gather and process documents S23.6 - Create a patient's medical record ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.6 - Identify equipment and supplies needed for medical records in order to: (a) Create, (b) Maintain, and (c) Store DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

Match the filing steps for medical records to the description. a. inspecting b. indexing c. coding d. sorting e. storing DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.13 - Describe filing indexing rules S23.11 - Gather and process documents S23.7 - Organize a patient's medical record ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.7 - Describe filing indexing rules CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 53. Step Three: marking the index identifier on the papers to be filed ANSWER: POINTS:

c 1

54. Step Two: requires you to make a decision about the name, subject, or other identifier under which you will file the material ANSWER: b POINTS: 1 55. Step Five: locate the file drawer or shelf with appropriate caption; find the folder; … Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing ANSWER: POINTS:

e 1

56. Step One: divide reports into negative/normal and positive/abnormal for provider to read. ANSWER: POINTS:

a 1

57. Step Four: put papers in alphabetical order ANSWER: POINTS:

d 1

58. What act was signed into law as part of the American Recovery and Reinvestment Act that provides HHS with the authority to establish programs to improve health care quality through the promotion of health information technology? a. HITECH b. HIPAA c. PPACA d. ACA ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.3 - Describe the Health Information Technology for Economic and Clinical Health (HITECH) Act S23.11 - Gather and process documents ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ABHES: MA.A.1.7.c - Perform billing and collection procedures CAAHEP: VI.p.6 - Utilize an EMR CAAHEP: VI.P.7 - Input patient data utilizing a practice management system DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

59. In the HPIP (history, physical exam, impression, plan) system of recording medical information, which is considered a subjective finding? a. history b. physical exam c. impression d. plan ANSWER: a Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.7 - Define types of information contained in the patient’s medical record KB23.9 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) S23.11 - Gather and process documents ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record CAAHEP: VI.C.5 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

60. In the HPIP (history, physical exam, impression, plan) system of recording medical information, which is considered an objective finding? a. history b. physical exam c. impression d. plan ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.7 - Define types of information contained in the patient’s medical record KB23.9 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) S23.11 - Gather and process documents ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record CAAHEP: VI.C.5 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

61. In the HPIP (history, physical exam, impression, plan) system of recording medical information, which is considered the assessment/diagnosis? Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing a. b. c. d.

history physical exam impression plan

ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.7 - Define types of information contained in the patient’s medical record KB23.9 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) S23.11 - Gather and process documents ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: CAAHEP: VI.C.4 - Define types of information contained in the patient's medical record CAAHEP: VI.C.5 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

62. When making a correction to the progress note in an electronic medical record, you should: a. delete the entry and start over b. use the edit feature c. use the correction tab d. all of the above ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 23-17 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.10 - Describe how to make a correction to a progress note entry S23.11 - Gather and process documents S23.9 - Input patient data utilizing a practice management system ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.P.3 - Document patient care accurately in the medical record DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing Each filing system has pros and cons. Match the filing system to the “pros” description provided. a. alphabetic b. numeric c. geographic d. subject e. chronologic DIFFICULTY: medium REFERENCES: Table 23-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.12 - Summarize the three primary filing systems used in the medical office or clinic S23.10 - File patient medical records S23.11 - Gather and process documents ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7 - Administrative procedures ABHES: MA.A.1.7.a - Gather and process documents CAAHEP: VI.C.5 - Identify methods of organizing the patient’s medical record based on: (a) problem-oriented medical record (POMR), and (b) source-oriented medical record (SOMR) CAAHEP: VI.P.5 - File patient medical records DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 63. Distributes files evenly over given spaces ANSWER: POINTS:

b 1

64. Helpful in epidemiology or research or for maintaining business records including insurance ANSWER: POINTS:

d 1

65. Useful for setting up callbacks of patients for follow-up visits at specified intervals ANSWER: POINTS:

e 1

66. Easily understood and followed ANSWER: POINTS:

a 1

67. Useful in community health environments ANSWER: POINTS:

c 1

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23 The Medical Record, Documentation, and Filing 68. HIPAA requires all medical records, signed consent forms, authorization forms, and any other HIPAA-

related documents to be retained for _____ years. a. b. c. d.

six two four indefinitely

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B23.3 - Follow documentation guidelines TIVES: KB23.6 - Describe confidentiality and legal issues associated with medical documents S23.4 - Institute federal and state guidelines when releasing medical record information ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.4.b - Institute federal and state guidelines when releasing medical records or information CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.P.3 - Document patient care accurately in the medical record CAAHEP: X.P.4 - Apply the Patient's Bill of Rights as it relates to: (a) choice of treatment (b) consent for treatment (c) refusal of treatment DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

Occasionally, the medical office or hospital can be compelled to provide an individual's medical record. Which of the following indicate an instance of mandatory reporting? a. Yes b. No DIFFICULTY: Medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B23.1 - Demonstrate sensitivity to patient rights TIVES: B23.2 - Protect the integrity of the medical record S23.1 - Perform compliance reporting based on public health statutes S23.3 - Apply HIPAA rules in regard to privacy and release of information S23.4 - Institute federal and state guidelines when releasing medical record information

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23 The Medical Record, Documentation, and Filing ACCREDITING ST ABHES: MA.A.1.4.b - Institute federal and state guidelines when releasing medical records or ANDARDS: information ABHES: MA.A.1.4.h - Demonstrate compliance with HIPAA guidelines, the ADA Amendments Act, and the Health Information Technology for Economic and Clinical Health (HITECH) Act CAAHEP: X.A.1 - Demonstrate sensitivity to patient rights CAAHEP: X.A.2 - Protect the integrity of the medical record CAAHEP: X.C.11 - Describe the process in compliance reporting: (a) unsafe activities (b) errors in patient care (c) conflicts of interest (d) incident reports CAAHEP: X.C.12 - Describe compliance with public health statutes for (a) communicable diseases (b) abuse, neglect, and exploitation; and (c) wounds of violence CAAHEP: X.P.5 - Perform compliance reporting based on public health statutes DATE CREATED: 12/5/2020 8:34 PM DATE MODIFIED: 12/5/2020 8:38 PM 69. Annual flu vaccination ANSWER: POINTS:

b 1

70. COVID ANSWER: POINTS:

a 1

71. Herpes ANSWER: POINTS:

a 1

72. HIV ANSWER: POINTS:

a 1

73. Gun ownership ANSWER: POINTS:

b 1

74. The number of sexual partners ANSWER: POINTS:

b 1

75. Wounds of violence ANSWER: POINTS:

a 1

76. When terminating or severing the physician/patient relationship the physician should notify patients in writing. Which of the following statements in not true? Copyright Cengage Learning. Powered by Cognero.

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23 The Medical Record, Documentation, and Filing a Advise the last day the physician will be available to render medical care, assuring the patient has been provided at least 5 days of emergency treatment and prescriptions before discontinuing the physician’s availability. b. Advise alternative sources of medical care, i.e., refer patient to other physicians, by name, or to the local medical society’s referral service. c. The information necessary to obtain the medical records compiled during the patient’s care (whom to contact, how, and where). d. Advise the last day the physician will be available to render medical care, assuring the patient has been provided at least 15 days of emergency treatment and prescriptions before discontinuing the physician’s availability. ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIV B23.1 - Demonstrate sensitivity to patient rights ES: S23.5 - Follow established policies when initiating or terminating medical treatment ACCREDITING STAN ABHES: MA.A.1.4.c - Follow established policies when initiating or terminating medical DARDS: treatment DATE CREATED: 12/5/2020 8:44 PM DATE MODIFIED: 12/5/2020 8:51 PM

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24 Health Insurance 1. In a(n) _____ plan, patients are able to see specialists without having to obtain referrals from another physician. a preferred provider organization (PPO) . b. health maintenance organization (HMO) c. independent practice association (IPA) d. indemnity-type insurance ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.C.2 - Outline managed care requirements for patient referral DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

2. Which type of HMO is composed of providers who practice in their own individual offices and retain their own staff and operations? a. staff model b. group model c. PPO d. independent practice association ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

3. Because a primary care physician (PCP) in an HMO makes referrals and approves additional care if needed, he or she is known as the: a. gatekeeper Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance b. patient advocate c. specialist d. care manager ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: KB24.4 - Outline managed care requirements for patient referral ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.C.2 - Outline managed care requirements for patient referral DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

4. Part ___ of Medicare is for payment of medical expenses such as office visits and X-ray and laboratory services. a. A b. B c. C d. D ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: KB24.5 - Differentiate between procedures of private, federal, and state payers ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

5. Medicare pays ____ percent of the approved medical bill amount once the deductible is satisfied. a. 20 b. 60 c. 70 d. 80 ANSWER: d Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.2 - Explain patient financial obligations for services rendered TIVES: KB24.5 - Differentiate between procedures of private, federal, and state payers ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/30/2020 11:11 PM

6. Physicians who treat patients under workers’ compensation plans are usually required to register with the state Workers’ Compensation Board: a anytime they need to file a claim b. only once, unless they move or change the name of the medical practice c. on an annual basis d. every 5 years ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: KB24.5 - Differentiate between procedures of private, federal, and state payers ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: ABHES: MA.A.1.7 - Administrative procedures CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

7. Under workers’ compensation, a patient who has an industrial injury is billed: a for 20 percent of the cost of treatment . b. for 80 percent of the cost of treatment c. for the entire cost of treatment d. if treatment was given without authorization ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance HAS VARIABLES: False LEARNING OBJEC KB24.2 - Explain patient financial obligations for services rendered TIVES: KB24.3 - Identify types of third-party payers ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

8. When patients without health insurance are seen in the medical practice, they are classified as ____ patients. a. pro bono b. self-pay c. reimbursement d. TRICARE ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.2 - Explain patient financial obligations for services rendered TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.p.4 - Inform a patient of financial obligations for services rendered CAAHEP: VIII.C.6 - Explain patient financial obligations for services rendered DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

9. Under the birthday rule, if the parents’ divorce and retain their plans, the parent with _____ is primary. a the greater income . b. the plan in effect the longest c. custody d. the parent with the plan that provides the best coverage ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB24.2 - Explain patient financial obligations for services rendered Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

10. Health insurance offered by private companies to persons eligible for Medicare benefits and specifically designed to supplement such benefits is called: a. Medigap b. Medicaid c. TRICARE d. CHAMPVA ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.2 - Explain patient financial obligations for services rendered TIVES: KB24.3 - Identify types of third-party payers KB24.5 - Differentiate between procedures of private, federal, and state payers ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

11. Part ___ of Medicare was created to provide coverage for both generic and brand name drugs. a. A b. B c. C d. D ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.2 - Explain patient financial obligations for services rendered TIVES: KB24.3 - Identify types of third-party payers KB24.5 - Differentiate between procedures of private, federal, and state payers ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

12. When a patient arrives at the medical office, you should copy (or scan) _____ of the insurance card(s). a. only the front b. only the back c. both sides d. neither side ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.2 - Explain patient financial obligations for services rendered TIVES: KB24.3 - Identify types of third-party payers S24.1 - Interpret information on an insurance card S24.3 - Input data utilizing a practice management system ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VI.P.7 - Input patient data utilizing a practice management system CAAHEP: VIII.P.1 - Interpret information on an insurance card DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

13. The term ____ refers to the discovery of the maximum amount of money that a carrier will pay for primary surgery, consultation services, and so on. a. precertification b. pretreatment c. preauthorization d. predetermination ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 24-2 Figure 24-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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24 Health Insurance LEARNING OBJEC B24.1 - Demonstrate professionalism when discussing the patient's billing record TIVES: B24.2 - Display sensitivity when requesting payment for services rendered B24.3 - Interact professionally with third-party representatives B24.4 - Display tactful behavior when communicating with medical providers regarding third-party requirements KB24.6 - Describe methods for utilization review/management KB24.7 - Describe processes for verification of eligibility for services, precertification, and preauthorization S24.4 - Obtain precertification or preauthorization including documentation ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: VIII.C.2 - Outline managed care requirements for patient referral CAAHEP: VIII.C.3 - Describe processes for: (a) verification of eligibility for services, (b) precertification, and (c) preauthorization DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

14. Once a patient is ready to leave the hospital, ____ is used to ensure that the patient is being discharged to the most appropriate setting. a. discharge planning b. capitation c. utilization review d. diagnostic planning ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: V.P.4 - Coach patients regarding: (b) health maintenance, (c) disease prevention, (d) treatment plan DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 15. A provider may not charge a patient for: a the part of the deductible that has not been met . b. c. d. ANSWER:

an amount reimbursed after accepting assignment any coinsurance that is due a service not covered by the patient’s insurance b

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24 Health Insurance POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.2 - Explain patient financial obligations for services rendered TIVES: KB24.3 - Identify types of third-party payers KB24.5 - Differentiate between procedures of private, federal, and state payers KB24.8 - Describe types of provider fee schedules ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.2 - Outline managed care requirements for patient referral DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

16. When a provider does not accept assignment from Medicare, the most that can be charged to the patient is ___ percent of the Medicare-approved amount. a. 85 b. 100 c. 115 d. 150 ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB24.5 - Differentiate between procedures of private, federal, and state payers ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

17. Ideally, a person in the medical office is designated the ____ and is expected to submit accurate claims in compliance with the many rules and regulations. a. medical coder b. claims filer c. update technician d. seminar specialist ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: KB24.5 - Differentiate between procedures of private, federal, and state payers ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures CAAHEP: VIII.A.1 - Interact professionally with third party representatives CAAHEP: VIII.A.2 - Display tactful behavior when communicating with medical providers regarding third party requirements CAAHEP: VIII.A.3 - Show sensitivity when communicating with patients regarding third party requirements CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.2 - Verify eligibility for services including documentation DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

Match each health insurance term with its definition. a. assignment of benefits b. TRICARE c. CHAMPVA d. coordination of benefits (COB) e. co-payment f. deductible g. effective date h. capitation i. group insurance j. health maintenance organization (HMO) DIFFICULTY: difficult REFERENCES: Table 24-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB24.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB24.2 - Explain patient financial obligations for services rendered KB24.3 - Identify types of third-party payers KB24.5 - Differentiate between procedures of private, federal, and state payers KB24.6 - Describe methods for utilization review/management ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

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24 Health Insurance 18. Specified amount that the insured must pay toward the charge for professional services rendered at the time of service ANSWER: e POINTS: 1 19. Predetermined amount that the insured must pay each year before the insurance company will pay for an accident or illness ANSWER: f POINTS: 1 20. Insurance offered to all employees by the employer ANSWER: POINTS:

i 1

21. Procedures used by insurers to avoid duplication of payment on claims when a patient has more than one policy ANSWER: d POINTS: 1 22. Group insurance that entitles members to services provided by participating hospitals, clinics, and providers ANSWER: j POINTS: 1 23. Date when an insurance policy goes into effect ANSWER: POINTS:

g 1

24. When a health care provider is paid a fixed amount per member per month for each patient who is a member of a particular insurance organization, whether or not services were provided ANSWER: h POINTS: 1 25. Established for the spouses and dependent children of veterans who have total, permanent, service-connected disabilities ANSWER: c POINTS: 1 26. Authorization, by signature of the patient, for payment to be paid directly by the patient’s insurance to the provider for services ANSWER: a POINTS: 1 27. Established to aid dependents of active service personnel, retired service personnel and their dependents, and dependents of service personnel who died on active duty, with a supplement for medical care in military or Public Health Service facilities ANSWER: b POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance Match each health insurance term with its definition. a. managed care b. Medicaid c. precertification d. preexisting condition e. service area f. subscriber g. individual insurance h. indemnity plan i. utilization management (review) j. workers’ compensation DIFFICULTY: difficult REFERENCES: Table 24-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: KB24.5 - Differentiate between procedures of private, federal, and state payers ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.C.5 - Identify types of information contained in the patient's billing record CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 28. Condition that existed before the insured’s policy was issued ANSWER: POINTS:

d 1

29. Geographic area served by an insurance carrier ANSWER: POINTS:

e 1

30. Insurance purchased by an individual or family who does not have access to group health insurance ANSWER: POINTS:

g 1

31. Method of controlling health care costs by reviewing services to be provided to members of a plan to determine the appropriateness and medical necessity of the care prior to the delivery of the care ANSWER: i POINTS: 1 32. Health care delivery system that combines the delivery of health care and payment of the services ANSWER: Copyright Cengage Learning. Powered by Cognero.

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1

33. Joint funding program by federal and state governments for the medical care of low-income patients on public assistance ANSWER: b POINTS: 1 34. A form of insurance providing wage replacement and medical benefits to employees who are injured on the job or who have developed work-related disorders, disabilities, or illnesses ANSWER: j POINTS: 1 35. Approval obtained before the patient is admitted to the hospital or receives specified outpatient or in-office procedures ANSWER: c POINTS: 1 36. Person who is insured; an insurance policyholder ANSWER: POINTS:

f 1

37. Commercial plan in which the insurance company or group reimburses providers or beneficiaries for services ANSWER: h POINTS: 1 Match each health insurance term with its definition. a. advance beneficiary notice (ABN) b. carrier c. coordination of benefits (COB) d. fee disclosure e. fee schedule f. loss-of-income benefits g. participating provider h. patient status i. relative value units j. third-party payer DIFFICULTY: difficult REFERENCES: Table 24-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB24.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB24.3 - Identify types of third-party payers KB24.5 - Differentiate between procedures of private, federal, and state payers

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24 Health Insurance ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.C.5 - Identify types of information contained in the patient's billing record CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.C.3 - Describe processes for: (a) verification of eligibility for services, (b) precertification, and (c) preauthorization DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 38. Numeric values assigned to payment components of the resource-based relative value scale (RBRVS) ANSWER: POINTS:

i 1

39. Provider who has contracted with an insurer and accepts whatever the insurance pays as payment in full ANSWER: POINTS:

g 1

40. Term for an insurance company that reimburses for health care services ANSWER: POINTS:

b 1

41. Procedures used by insurers to avoid duplication of payment on claims when the patient has more than one policy ANSWER: c POINTS: 1 42. Payments made to an insured person to help replace income lost through inability to work because of an insured disability ANSWER: f POINTS: 1 43. When health care providers inform patients of charges before the services are performed ANSWER: POINTS:

d 1

44. Insurance company that intervenes to pay hospital or medical bills per contract with the doctor or patient ANSWER: POINTS:

j 1

45. Required by Medicare when a service is provided to a beneficiary who is either not covered or the provider is unsure of coverage ANSWER: a POINTS: 1 46. List of predetermined payment amounts for professional services provided to patients ANSWER: Copyright Cengage Learning. Powered by Cognero.

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1

47. Patient’s eligibility for benefits ANSWER: POINTS:

h 1

48. Which of the following are considered third-party (insurance) plans? a. Group health plans b. Medicare c. Court-ordered health coverage d. All of the above ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 24-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

49. Which of the following statement(s) is/are true? a When a patient is covered by an indemnity-type plan, most practices will file the claim with the

insurance company on the patient’s behalf. b. When a patient is covered by an HMO, the provider’s office files the claim with the insurance company on the patient’s behalf. c. If the provider does provide a service that is not covered by Medicare, the patient must sign an ABN. d. All of the above ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 24-8 QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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24 Health Insurance LEARNING OBJEC B24.2 - Display sensitivity when requesting payment for services rendered TIVES: B24.5 - Show sensitivity when communicating with patients regarding third-party requirements KB24.2 - Explain patient financial obligations for services rendered S24.5 - Inform a patient of financial obligations for services rendered ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/30/2020 11:57 PM

50. Which type of insurance does not require a referral for patient care and specialists? a indemnity-type insurance b. health maintenance organization c. preferred provider organization d. all require a referral to see a specialist or another provider ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.C.2 - Outline managed care requirements for patient referral DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

51. What is the requirement to generate a referral for a patient with a managed care insurance plan? a Patient must first see his or her primary care provider (PCP). b. The PCP must generate a referral in order for the patient to see a specialist. c. The provider (or MA) must obtain verification of eligibility for services. d. All of the above. ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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24 Health Insurance LEARNING OBJEC KB24.4 - Outline managed care requirements for patient referral TIVES: KB24.6 - Describe methods for utilization review/management KB24.7 - Describe processes for verification of eligibility for services, precertification, and preauthorization ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.2 - Outline managed care requirements for patient referral DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

Match the following terms with its definition. a. precertification b. preauthorization c. predetermination DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB24.4 - Outline managed care requirements for patient referral TIVES: KB24.6 - Describe methods for utilization review/management KB24.7 - Describe processes for verification of eligibility for services, precertification, and preauthorization S24.4 - Obtain precertification or preauthorization including documentation ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.3 - Describe processes for: (a) verification of eligibility for services, (b) precertification, and (c) preauthorization DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 52. Refers to obtaining plan approval for services prior to the patient receiving them ANSWER: POINTS:

a 1

53. Refers to the discovery of the maximum amount of money the carrier will pay for primary surgery,

consultation service, postoperative care, and so on ANSWER: POINTS:

c 1

54. Seeking approval for a treatment (surgery, hospitalization, diagnostic test) under the patient’s insurance

contract ANSWER: POINTS:

a 1

55. Relates not only to whether the services are covered but also whether the proposed treatment is medically

necessary Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance ANSWER: POINTS:

b 1

56. Which of the following would be considered a step or steps to verify insurance coverage and eligibility? a Determine if the insurance is managed care. b. Access the website for the patient’s insurance carrier (or use the EHR application with electronic eligibility features). c. Complete the required fields, verifying you have the correct patient information and that the patient is eligible for services. d. All of the above are necessary steps. ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 24-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: S24.1 - Interpret information on an insurance card ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.3 - Describe processes for: (a) verification of eligibility for services, (b) precertification, and (c) preauthorization CAAHEP: VIII.P.2 - Verify eligibility for services including documentation DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

57. Which of the following would be considered a step or steps to obtain precertification or preauthorization (predetermination) for a procedure for a patient with a managed care plan? a Determine if precertification or preauthorization is required. b. Locate the form on the insurance company website (or call the insurance company if you cannot locate or have questions). c. Complete the form correctly, fax to the insurance company (or send electronic authorization request). d. All of the above are necessary steps. ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 24-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.7 - Describe processes for verification of eligibility for services, precertification, and TIVES: preauthorization S24.4 - Obtain precertification or preauthorization including documentation

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24 Health Insurance ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.3 - Describe processes for: (a) verification of eligibility for services, (b) precertification, and (c) preauthorization DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

58. The traditional type of insurance that once covered the cost of medical care continues to evolve. There are

still individuals who choose to pay higher premiums so that they have the flexibility to seek medical care from health care professionals of their choice. This type of care is still very attractive to many individuals who want the freedom to seek care from any provider and not worry about whether they are remaining in their network, and is known as: a. b. c. d.

fee-for-service preferred provider selection primary care insurance none of the above

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB24.3 - Identify types of third-party payers KB24.5 - Differentiate between procedures of private, federal, and state payers ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 12/4/2020 1:55 PM

59. The standard claim form (format) designed by the Centers for Medicare and Medicaid Services to submit provider services for third-party (insurance companies) payment is known as: a. the Affordable Care Act b. the CMS-1500 c. the coordination of benefits d. the fee disclosure ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 24-5 Figure 24-6 QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance HAS VARIABLES: False LEARNING OBJEC KB24.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: S24.3 - Input data utilizing a practice management system ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 12/4/2020 1:59 PM

60. A nonprofit organization created to improve patient care quality and health plan performance in partnership with managed care plans, purchasers, consumers, and the public sector is known as: a the Affordable Care Act Compliance department b. the Health Insurance Portability and Protection Act (HIPAA) c. the Health Maintenance Organization (HMO) d. the National Committee for Quality Assurance (NCQA) ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Table 24-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

Match the type of consumer-driven health plan to its definition. Note: Answers can be used more than once. a. health savings account b. health reimbursement arrangement c. flexible spending arrangement DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB24.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB24.3 - Identify types of third-party payers ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 61. Referred to as a cafeteria plan ANSWER: POINTS:

c 1

62. The plan is usually funded by the employee with pretax dollars ANSWER: POINTS:

c 1

63. A “use it or lose it” type plan ANSWER: POINTS:

c 1

64. An employer can contribute, but an employee cannot ANSWER: POINTS:

b 1

65. A tax-sheltered savings account that can be used to pay for medical expenses ANSWER: POINTS:

a 1

66. The employer owns the money in this account, and it might not be portable when the employee leaves the

company ANSWER: POINTS:

b 1

67. Any amount not used in a given year remains in the account and continues to gain interest ANSWER: POINTS:

a 1

68. The amount can be rolled over from one year to the next ANSWER: POINTS:

b 1

69. Has a high deductible and must be paired with a qualified health plan ANSWER: POINTS:

a 1

70. Preventive care is not subject to the deductible ANSWER: POINTS:

a 1

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24 Health Insurance Match the Part of Medicare to its definition. Note: Answers may be used more than once. a. Part A b. Part B c. Part C d. Part D DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: S24.1 - Interpret information on an insurance card ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM 71. For payment of other medical expenses, including office visits, X-ray and laboratory services, and the

services of a provider in or out of the hospital ANSWER: POINTS:

b 1

72. Also known as Medicare Advantage ANSWER: POINTS:

c 1

73. Enables beneficiaries to select a managed care plan as their primary coverage ANSWER: POINTS:

c 1

74. For hospital coverage ANSWER: POINTS:

a 1

75. A benefit that was introduced for beneficiaries as of January 1, 2005, was the Initial Preventive Physical

Exam, otherwise known as the Welcome to Medicare visit ANSWER: POINTS:

b 1

76. Provide coverage for both generic and brand-name drugs ANSWER: POINTS:

d 1

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24 Health Insurance 77. In some cases, the Medicare insurance carrier automatically sends the amount not covered on to a private

secondary insurance carrier (known as a _______________________), which may pay the deductible and the 20 percent not covered, eliminating the need to fill out additional forms. a. universal claim b. secondary claim c. crossover claim d. none of the above ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 24-7 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: S24.1 - Interpret information on an insurance card ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

78. Medicare will ______ pay for services or supplies considered medically reasonable and necessary for the

diagnosis given a. only b. not c. sometimes d. none of the above ANSWER: a POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.2 - Explain patient financial obligations for services rendered TIVES: KB24.3 - Identify types of third-party payers S24.5 - Inform a patient of financial obligations for services rendered ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM

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79. Another variable with primary and secondary coverage occurs when a person qualifies for Medicare by

virtue of age but remains employed. If the employee continues to work and is employed by a company with 20 or more employees, the group plan: a is the sole payer b. does not have to pay c. the group plan is billed as primary and Medicare is billed as secondary d. Medicare is billed as primary and the group plan is billed as secondary ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.3 - Identify types of third-party payers TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM DATE MODIFIED: 11/11/2020 5:41 PM

80. The ___________________________ is a method of reimbursement in which the Medicare payment for

patient services is made based on a predetermined, fixed amount: a. b. c. d.

prospective payment system diagnosis-related group geographic practice cost index conversion factor ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB24.9 - Apply Resource Based Relative Value Scale (RBRVS) as it applies to medical provider TIVES: reimbursement ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:41 PM Copyright Cengage Learning. Powered by Cognero.

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24 Health Insurance DATE MODIFIED: 11/11/2020 5:41 PM

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25 Procedural and Diagnostic Coding 1. The International Classification of Diseases, 9th Revision, Clinical Modification (ICD-9-CM) remained in use in the United States until September 30th of what year?

a. b. c. d.

2015 2016 2017 2018

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.8 - Describe how to use the most current diagnostic coding classification system TIVES: ACCREDITING ST ABHES: MA.A.1.7.d - Process insurance claims ANDARDS: CAAHEP: IX.C.2 - Describe how to use the most current diagnostic coding classification system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 2. Who publishes Current Procedural Terminology (CPT)? World Health Organization a . b. American Public Health Association American Medical Association c. d. Department of Health and Human Services ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.2 - Compare the three types of coding systems used in the healthcare setting TIVES: KB25.3 - Describe how to use the most current procedural coding system. ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 3. As a result of the Medicare Modernization Act of 2004, new, revised, and deleted HCPCS/CPT codes must be Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding implemented every year on which date?

a. b. c. d.

June 21 April 15 July 4 January 1

ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.2 - Compare the three types of coding systems used in the healthcare setting TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system CAAHEP: IX.C.2 - Describe how to use the most current diagnostic coding classification system CAAHEP: IX.C.3 - Describe how to use the most current HCPCS level II coding system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 4. Which level of the Healthcare Common Procedural Coding System (HCPCS) includes codes that identify products, supplies, and services not included in CPT? Level I a.

b. c. d.

Level II Level III Level IV

ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.2 - Compare the three types of coding systems used in the healthcare setting TIVES: KB25.7 - Describe how to use the most current HCPCS Level II coding system ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.3 - Describe how to use the most current HCPCS level II coding system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding 5. Which HCPCS Level II codes are temporary codes for procedures, services, and supplies? J codes a. G codes b. L codes c. M codes d. ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Table 25-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.2 - Compare the three types of coding systems used in the healthcare setting TIVES: KB25.7 - Describe how to use the most current HCPCS Level II coding system ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.3 - Describe how to use the most current HCPCS level II coding system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 6. A _____ is used to inform third-party payers that circumstances for a particular code have been altered. modifier a. translator b. qualifier c. provision d. ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB25.6 - Explain how modifiers are used in the CPT coding of services and procedures ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system CAAHEP: IX.C.3 - Describe how to use the most current HCPCS level II coding system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding 7. Services performed in the office are generally selected on a patient’s encounter in the EMR by the: provider. a. clinical medical assistant. b. administrative medical assistant. c. patient. d. ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B25.1 - Utilize tactful communication skills with medical providers to ensure accurate code TIVES: selection KB25.13 - Interpret the form providers use to indicate diagnoses and services provided ACCREDITING ST ABHES: MA.A.1.1.b - Compare and contrast the allied health processions and understand ANDARDS: their relation to medical assisting ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.A.1 - Utilize tactful communication skills with medical providers to ensure accurate code selection DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 12/5/2020 10:35 PM 8. When coding, the primary reason for the office visit is listed first, and other reasons are listed in what order? Chronological order a. Numerical order b. Alphabetical order c. Order of importance d. ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.11 - Explain the rules for sequencing procedures and diagnoses TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system CAAHEP: IX.P.1 - Perform procedural coding DATE CREATED: 11/11/2020 5:42 PM Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding DATE MODIFIED: 11/11/2020 5:42 PM 9. When coding procedures and diagnoses, you isolate the main term from the provider’s statement assessment or description for the service provided and then look it up in the: table of contents. a.

b. c. d.

index. subterm directory. explanation of abbreviations.

ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B25.1 - Utilize tactful communication skills with medical providers to ensure accurate code TIVES: selection KB25.2 - Compare the three types of coding systems used in the healthcare setting KB25.3 - Describe how to use the most current procedural coding system. KB25.8 - Describe how to use the most current diagnostic coding classification system ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system CAAHEP: IX.C.2 - Describe how to use the most current diagnostic coding classification system CAAHEP: IX.P.1 - Perform procedural coding CAAHEP: IX.P.2 - Perform diagnostic coding DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 10. ICD codes are descriptive of the: presenting disease or condition. a. presenting symptoms. b. form of treatment used. c. medications used in treatment. d. ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding LEARNING OBJEC KB25.2 - Compare the three types of coding systems used in the healthcare setting TIVES: KB25.8 - Describe how to use the most current diagnostic coding classification system ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.2 - Describe how to use the most current diagnostic coding classification system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 11. Assigning a procedure code that does not match patient documentation for the purpose or increasing reimbursement is known as: downcoding. a. upcoding. b. unbundling. c. bundling. d. ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB25.14 - Summarize the consequences of the four types of insurance fraud KB25.15 - Discuss the effects of upcoding and downcoding ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.4.a - Follow documentation guidelines CAAHEP: IX.C.4 - Discuss the effects of (a) upcoding, and (b) downcoding DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 12/5/2020 10:51 PM

12. When records are reviewed by third-party payers, if a procedure is not documented, it: a will be reimbursed at only 50% of the standard rate. b. will be reimbursed at only 10% of the standard rate. c. is considered to never have been performed. d. must be resubmitted with a statement of explanation from the provider. ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding LEARNING OBJEC KB25.14 - Summarize the consequences of the four types of insurance fraud TIVES: KB25.15 - Discuss the effects of upcoding and downcoding ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims ABHES: MA.A.4.a - Follow documentation guidelines CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system CAAHEP: IX.P.1 - Perform procedural coding DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM Match each section of the CPT manual with the correct range of codes. 99202–99499 a. 00100–01999, 99100–99140 b. 10021–69990 c. 70010–79999 d. 80047–89398 e. 90281–99199, 99500–99607 f. DIFFICULTY: difficult REFERENCES: Table 25–1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB25.3 - Describe how to use the most current procedural coding system. TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system CAAHEP: IX.P.1 - Perform procedural coding DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 12/5/2020 10:55 PM

13. Pathology and Laboratory ANSWER: POINTS:

e 1

14. Medicine ANSWER: POINTS:

f 1

15. Radiology ANSWER:

d

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25 Procedural and Diagnostic Coding POINTS:

1

16. Anesthesiology ANSWER: POINTS:

b 1

17. Evaluation and Management (E/M) ANSWER: POINTS:

a 1

18. Surgery ANSWER: POINTS:

c 1

Identify whether each of the following is a key component or contributory factor in E/M code descriptions. (Answers can be used more than once.) a. Key component b. Contributory factor DIFFICULTY: difficult REFERENCES: Table 25–2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB25.3 - Describe how to use the most current procedural coding system. TIVES: KB25.5 - Identify the key components of an evaluation and management (E/M) service ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system CAAHEP: IX.P.1 - Perform procedural coding DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 19. Level of history obtained ANSWER: POINTS:

a 1

20. Counseling ANSWER: POINTS:

b 1

21. Coordination of care ANSWER:

b

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25 Procedural and Diagnostic Coding POINTS:

1

22. Level of examination performed ANSWER: POINTS:

a 1

23. Degree of medical decision making involved ANSWER: POINTS:

a 1

24. Nature of the presenting problem ANSWER: POINTS:

a 1

25. HCPCS Level I codes are known as: National codes. a. ICD-10-CM. b. Current Procedural Terminology. c. all of the above. d. ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.2 - Compare the three types of coding systems used in the healthcare setting TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 26. Which of the following statements is true regarding HCPCS Level II codes? a Level II codes were developed to identify products and supplies for which there are no CPT codes. b. Level II codes are composed of one alpha and four numeric characters. c. Level II G codes are temporary codes for procedures/professional services. d. All of the above ANSWER: d POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding REFERENCES: Table 25-6 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.7 - Describe how to use the most current HCPCS Level II coding system TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.3 - Describe how to use the most current HCPCS level II coding system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 27. Which of the following statements is not true when using HCPCS Level II codes? a The search for the correct HCPCS code begins in the Index. b. The search for the correct HCPCS code begins in the Tabular List. c. When appropriate, the correct HCPCS modifier should be appended to provide additional information. d. Both CPT and HCPCS Level II codes can be reported on the same claim. ANSWER: b POINTS: 1 DIFFICULTY: difficult QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.7 - Describe how to use the most current HCPCS Level II coding system TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.3 - Describe how to use the most current HCPCS level II coding system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 28. Upcoding can result in: a increased revenue to the practice. b. capturing all related procedures and diagnoses for the patient visit. c. serious fines and penalties. d. none of the above. ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding HAS VARIABLES: False LEARNING OBJEC KB25.15 - Discuss the effects of upcoding and downcoding TIVES: ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.4 - Discuss the effects of (a) upcoding, and (b) downcoding DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 29. A payer practice in which a reported evaluation and management service is reduced to a lower level based strictly on the diagnosis code reported is known as: upcoding. a. bundling. b. downcoding. c. unbundling. d. ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB25.15 - Discuss the effects of upcoding and downcoding ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.4 - Discuss the effects of (a) upcoding, and (b) downcoding DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM

30. The AMA defines medical necessity as services or procedures that a prudent physician would provide to a patient in order to prevent, diagnose, or treat an illness, injury, or disease or the associated symptoms in a manner that is: a in accordance with the generally accepted standard of medical practice. b. clinically appropriate in terms of frequency, type, extent, site, and duration.

c. not for the intended economic benefit of the health plan or purchaser or the convenience of the patient, physician, or other health care provider. d. all of the above.

ANSWER: POINTS: DIFFICULTY:

d 1 medium

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25 Procedural and Diagnostic Coding REFERENCES: Procedure 25-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.12 - Define medical necessity as it applies to procedural and diagnostic coding. TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.5 - Define medical necessity as it applies to procedural and diagnostic coding CAAHEP: IX.P.3 - Utilize medical necessity guidelines DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 31. Which of the following would not be a required step in utilizing medical necessity guidelines? a Review of the family history section of the progress note b. Review of the narrative diagnostic finding(s) indicated c. Review the order from provider d. Looking over the entire encounter form and progress note to make sure that all procedures and services and diagnoses are identified

ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 25–5 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.12 - Define medical necessity as it applies to procedural and diagnostic coding. TIVES: S25.4 - Utilize medical necessity guidelines ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.5 - Define medical necessity as it applies to procedural and diagnostic coding CAAHEP: IX.P.3 - Utilize medical necessity guidelines DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 32. The CPT manual uses symbols to indicate specific information about code numbers. For example, the + symbol stands for:

a. b.

add-on code. new code.

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25 Procedural and Diagnostic Coding c. d.

revised text. modifier -51 exempt.

ANSWER: POINTS: DIFFICULTY: REFERENCES:

a 1 medium Figure 25–1 Figure 25–2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.3 - Describe how to use the most current procedural coding system. TIVES: KB25.4 - Identify the symbols used in the CPT manual ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 33. The main rule to remember of the ICD coding rules, which says that the reason for the patient visit (encounter) is coded first is known as the:

a. b. c. d.

indexing rule. reason rule. supporting rule. classification rule.

ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.10 - Explain the use of the ICD-10-CM Official Guidelines for Coding and TIVES: Reporting. KB25.8 - Describe how to use the most current diagnostic coding classification system ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.2 - Describe how to use the most current diagnostic coding classification system CAAHEP: IX.P.2 - Perform diagnostic coding DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM

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25 Procedural and Diagnostic Coding 34. Where in the CPT manual would you find information about modifiers? Alphabetic index a. Tabular list b. Appendix A c. Appendix C d. ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.3 - Describe how to use the most current procedural coding system. TIVES: KB25.6 - Explain how modifiers are used in the CPT coding of services and procedures ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM Match the “general rules” for assigning CPT or ICD codes. (Answers may be used more than once.) a. CPT b. ICD c. Both CPT and ICD DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB25.2 - Compare the three types of coding systems used in the healthcare setting TIVES: KB25.3 - Describe how to use the most current procedural coding system. KB25.8 - Describe how to use the most current diagnostic coding classification system ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system CAAHEP: IX.C.2 - Describe how to use the most current diagnostic coding classification system CAAHEP: IX.P.1 - Perform procedural coding CAAHEP: IX.P.2 - Perform diagnostic coding CAAHEP: IX.P.3 - Utilize medical necessity guidelines DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 11/11/2020 5:42 PM 35. Identify the main term in the index Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding ANSWER: POINTS:

c 1

36. Code each problem to the highest level of specificity (fourth through seventh character) available in the classification ANSWER: b POINTS: 1 37. Analyze the provider’s statement or description for the service provided and isolate the main term ANSWER: a POINTS: 1 38. Never code directly from the index ANSWER: POINTS:

c 1

39. Code the minimum number of diagnoses that fully describe the patient’s care received on that visit ANSWER: b POINTS: 1 40. Sequence codes correctly so that it is possible to understand the chronology of events (e.g., the reason for the visit and care). ANSWER: b POINTS: 1 41. The reason for the patient visit (encounter) is coded first ANSWER: POINTS:

b 1

42. Check for any relevant subterms under the main term ANSWER: POINTS:

c 1

43. Review all descriptions of codes listed for main terms and subterms to be sure the correct code is selected ANSWER: c POINTS: 1 44. Code correctly and completely any diagnosis or procedure that affects the care, influences the health status, or is a reason for treatment on that visit ANSWER: c POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding 45. In 2019, the penalty, per violation of the federal anti-kickback statute was: $102,522 per violation a. $20,504 b. $10,461 c. $52,308 d. ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB25.14 - Summarize the consequences of the four types of insurance fraud TIVES: ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.4 - Discuss the effects of (a) upcoding, and (b) downcoding DATE CREATED: 11/11/2020 5:42 PM DATE MODIFIED: 12/5/2020 11:44 PM Match the following description with its term relating to ICD-10-CM. a What the the first three characters designate b. If a code requires seven characters has fewer than six, use this placeholder c. A, D, or S are used for this character extension d. What characters four through seven designate e. Defined as the frequency of the appearance of complications following a surgical procedure or other treatment f. Meaning a pathological condition resulting from prior injury, disease, or attack g. An alphanumeric classification system h. Is/are used to enclose synonyms, alternative wording, or explanation in the tabular list DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB25.10 - Explain the use of the ICD-10-CM Official Guidelines for Coding and TIVES: Reporting. KB25.8 - Describe how to use the most current diagnostic coding classification system KB25.9 - Describe the conventions used in ICD-10-CM. ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.2 - Describe how to use the most current diagnostic coding classification system Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding DATE CREATED: 12/5/2020 11:00 PM DATE MODIFIED: 12/5/2020 11:15 PM 46. Morbidity ANSWER: POINTS:

e 1

47. Seventh ANSWER: POINTS:

c 1

48. Tabular list ANSWER: POINTS:

g 1

49. Category of the diagnosis ANSWER: POINTS:

a 1

50. "X" ANSWER: POINTS:

b 1

51. Brackets ANSWER: POINTS:

h 1

52. Sequela ANSWER: POINTS:

f 1

53. Related etiology ANSWER: POINTS:

d 1

Match the description with the CPT guidelines for NEW or ESTABLISHED patients. a. New b. Established DIFFICULTY: medium REFERENCES: Figure 25-4 QUESTION TYPE: Matching Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding HAS VARIABLES: False LEARNING OBJEC KB25.5 - Identify the key components of an evaluation and management (E/M) service TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system DATE CREATED: 12/5/2020 11:46 PM DATE MODIFIED: 12/5/2020 11:55 PM 54. Patient Jane Morgan moved to the area and has not seen a provider at NVHA before. ANSWER: POINTS:

a 1

55. Patient John Smith was seen by Dr. Brockton 4 years ago ANSWER: POINTS:

a 1

56. Patient Daniel Robels was seen by Dr. Brockton 30 months ago ANSWER: POINTS:

b 1

57. Patient Jacen Jacobs was seen by Dr. Brockton 120 months ago and seen by Dr. Brockton's partner today ANSWER: b POINTS: 1 58. Patient Maricela Moraga was seen by Dr. Brockton today, but was seen by Dr. Aravalo at Urgent Care last week ANSWER: a POINTS: 1 Match the description to the types of presenting problems for E/M coding a. Minimal b. Self-limited or minor c. Low severity d. Moderate severity e. High severity DIFFICULTY: medium REFERENCES: Table 25-4 QUESTION TYPE: Matching HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding LEARNING OBJEC KB25.3 - Describe how to use the most current procedural coding system. TIVES: KB25.5 - Identify the key components of an evaluation and management (E/M) service ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system DATE CREATED: 12/5/2020 11:57 PM DATE MODIFIED: 12/6/2020 12:04 AM 59. A problem where the risk of morbidity without treatment is high to extreme; there is moderate to high risk of mortality without treatment; or, high probability of severe, prolonged functional impairment ANSWER: e POINTS: 1 60. A problem that may not require the presence of the licensed provider, but service is provided under the licensed provider’s supervision ANSWER: a POINTS: 1 61. A problem where the risk of morbidity without treatment is moderate; there is moderate risk of mortality without treatment; uncertain prognosis; or increased probability of prolonged functional impairments ANSWER: d POINTS: 1 62. A problem where the risk of morbidity without treatment is low; there is little to no risk of mortality without treatment; full recovery without functional impairment is expected ANSWER: c POINTS: 1 63. A problem that runs a definite and prescribed course, is transient in nature, and is not likely to permanently alter health status; or has a good prognosis with management/compliance ANSWER: b POINTS: 1 Match the CPT Surgery Section/System with the code range or example code/description a. Integumentary System b. Musculoskeletal System c. Respiratory System d. Cardiovascular System e. Hemic and Lymphatic Systems f. Mediastinum and Diaphragm g. Digestive System Copyright Cengage Learning. Powered by Cognero.

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25 Procedural and Diagnostic Coding h. Urinary System i. Male Genital System j. Female Genital System k. Maternity Care and Delivery l. Endocrine System DIFFICULTY: difficult REFERENCES: Table 25-5 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB25.1 - Spell and define, using the glossary, all the Words to Know in this chapter. TIVES: KB25.3 - Describe how to use the most current procedural coding system. ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: IX.C.1 - Describe how to use the most current procedural coding system DATE CREATED: 12/6/2020 12:04 AM DATE MODIFIED: 12/6/2020 12:12 AM 64. Manipulation under anesthesia, shoulder joint, including application of fixation apparatus (dislocation excluded) ANSWER: b POINTS: 1 65. 38100–38999 ANSWER: POINTS:

e 1

66. 60240: Thyroidectomy, total or complete ANSWER: POINTS:

l 1

67. Insertion of tissue expander(s) for other than breast, including subsequent expansion ANSWER: POINTS:

a 1

68. 39560: Resection, diaphragm; with simple repair (e.g., primary suture) ANSWER: POINTS:

f 1

69. 30000–32999 ANSWER:

c

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25 Procedural and Diagnostic Coding POINTS:

1

70. 59000–59899 ANSWER: POINTS:

k 1

71. Insertion of new or replacement of permanent pacemaker with transvenous electrode(s); ANSWER: POINTS:

d 1

72. Follicle puncture for oocyte retrieval, any method ANSWER: POINTS:

j 1

73. 51040: Cystostomy, cystostomy with drainage ANSWER: POINTS:

h 1

74. 40490–49999 ANSWER: POINTS:

g 1

75. Biopsy, prostate; needle or punch, single or multiple, any approach ANSWER: POINTS:

i 1

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26 Patient Accounts 1. The process of transferring information from one record to another is called: a. posting b. journalizing c. conferring d. balancing ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: S26.1 - Post charges and patient payments to patient accounts ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

2. A professional courtesy discount is an example of a(n): a. deposit b. overpayment c. balance d. adjustment ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB26.9 - Define a professional discount ACCREDITING STA ABHES: MA.A.1.7.c - Perform billing and collection procedures NDARDS: CAAHEP: VII.C.5 - Identify types of information contained in the patient's billing record DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM 3. In the past, the ____ system was exclusively used to record financial transactions. a. checking b. computerized c. pegboard d. investment ANSWER: c POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

4. A(n) _____ form lists the procedures performed in a medical office and their respective codes. a. credit b. coding c. confidentiality d. encounter ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 26-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.3 - List the components of an encounter form TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VII.C.5 - Identify types of information contained in the patient's billing record DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

5. Computerized practice management software does not: a increase efficiency b. require a substantial amount of time to post procedures to patient accounts c. decrease errors d. allow instant access to up-to-date financial information ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.2 - Describe the revenue cycle in practice management TIVES: Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ABHES: MA.A.1.7.c - Perform billing and collection procedures CAAHEP: VI.P.7 - Input patient data utilizing a practice management system CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

6. Patients should be given a receipt: a when they pay by check . b. when they charge the bill to a credit card c. only when they pay in cash d. when they make payment in any form ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Practical Application QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

7. When an entry is made on the day sheet, it is called: a. crediting b. ordering c. journalizing d. balancing ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: S26.1 - Post charges and patient payments to patient accounts ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

8. Discounts must generally be authorized by the: a. provider b. clinical medical assistant c. administrative medical assistant d. patient ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.9 - Define a professional discount TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

Match each term with its definition. a. bookkeeper b. medical record number (MRN) c. account d. day sheet e. accounts receivable f. debit g. credit h. balance i. debit balance j. credit balance k. posting l. charge slip DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES:

Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings ABHES: MA.A.1.7.c - Perform billing and collection procedures CAAHEP: VII.C.5 - Identify types of information contained in the patient's billing record CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 12/6/2020 4:11 PM 9. Indicates that the amount paid is less than the total due ANSWER: POINTS:

i 1

10. Difference between the debits and credits ANSWER: POINTS:

h 1

11. Person who records the financial transactions of a business, keeping a record of accounts receivable and payable ANSWER: a POINTS: 1 12. All patient charges and receipts are recorded here each day ANSWER: POINTS:

d 1

13. Refers to the transfer of information from one record to another ANSWER: POINTS:

k 1

14. All of the amounts due to the office ANSWER: POINTS:

e 1

15. Record for each patient that shows charges, payments, and balance due ANSWER: POINTS:

c 1

16. A payment subtracted from the existing balance ANSWER: POINTS:

g 1

17. Another name for an encounter form ANSWER: POINTS:

l 1

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26 Patient Accounts 18. Also known as patient account number ANSWER: POINTS:

b 1

19. Indicates that the amount paid is greater than was due or that the account is being paid in advance of service provided ANSWER: j POINTS: 1 20. A charge added to an existing balance ANSWER: POINTS:

f 1

Match the following bookkeeping terms with its definition. a. charges b. payments c. accounts payable d. adjustments RATIONALE: Use glossary for some definitions DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB26.9 - Define a professional discount ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.A.1 - Demonstrate professionalism when discussing patient's billing record CAAHEP: VII.A.2 - Display sensitivity when requesting payment for services rendered CAAHEP: VII.C.5 - Identify types of information contained in the patient's billing record CAAHEP: VII.C.6 - Explain patient financial obligations for services rendered CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments CAAHEP: VII.p.4 - Inform a patient of financial obligations for services rendered DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM 21. Money paid by the patient or insurance carrier ANSWER: POINTS:

b 1

22. A fee for services rendered ANSWER: POINTS:

a 1

23. The total accounts owed by the practice to suppliers and other service providers for regular business operating expenses Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts ANSWER: POINTS:

c 1

24. Professional courtesy discounts, write-offs, or amounts not paid by insurance ANSWER: POINTS:

d 1

25. Which of the following demonstrates why it is important to explain patient financial obligations for services

rendered? a It assists the patient in planning a reasonable payment schedule. b. It presents an opportunity to explain why the charges are as stated. c. It allows the patient to concentrate on getting well. d. All of the above ANSWER: d POINTS: 1 DIFFICULTY: easy REFERENCES: Procedure 26-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B26.2 - Display sensitivity when requesting payment for services rendered TIVES: KB26.8 - Explain patient financial obligations for services rendered S26.3 - Inform a patient of financial obligations for services rendered ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: VII.A.1 - Demonstrate professionalism when discussing patient's billing record CAAHEP: VII.A.2 - Display sensitivity when requesting payment for services rendered CAAHEP: VII.C.6 - Explain patient financial obligations for services rendered CAAHEP: VII.p.4 - Inform a patient of financial obligations for services rendered DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

26. The total amount of cash and checks, including credit and debit card payments, should be manually recorded

on a? a. cash control sheet b. debit sheet c. credit sheet d. none of the above ANSWER: a POINTS: 1 DIFFICULTY: easy REFERENCES: Figure 26-8 QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts HAS VARIABLES: False LEARNING OBJEC KB26.7 - Describe the information that should be captured on a cash control sheet TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

Identify whether the feature of a computerized method of bookkeeping would be considered an advantage or disadvantage. Note: Answers may be used more than once. a. advantage b. disadvantage DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures CAAHEP: VI.P.7 - Input patient data utilizing a practice management system CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM 27. Power failure, computer viruses, and hackers are possible problems when using computerized systems ANSWER: b POINTS: 1 28. Formatted screens and built-in databases of patient accounts and vendors allow actions to be performed

faster ANSWER: POINTS:

a 1

29. Many types of useful reports can be produced, which helps management monitor and control the business by

making wise decisions based on financial gains and losses ANSWER: POINTS:

a 1

30. Garbage in, garbage out: After data has been entered in the system, the output is automatically obtained ANSWER: b POINTS: 1 31. Fast and accurate generation of accounting documents such as invoices, credit notes, statements of accounts, Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts purchase orders, and even payroll documents can all be done automatically ANSWER: POINTS:

a 1

32. Proper levels of control and security, both internal and external, must be instituted to prevent dangerous

instances of HIPAA violations ANSWER: POINTS:

b 1

33. The accounting program must be properly set up to meet the requirements of the business; poorly

programmed or inappropriate software or hardware or personnel problems can cause more problems ANSWER: POINTS:

b 1

34. Better use is made of resources and time; cash flow should improve through better debt collection and

inventory control ANSWER: POINTS:

a 1

35. Reduces staff time in preparing accounts and audit expenses because records are neat, accurate, and up-to-

date ANSWER: POINTS:

a 1

36. Programs come with a computerized ledger system, which is fully integrated, so when a business transaction

is entered, it is recorded or linked to a number of accounting records at the same time ANSWER: POINTS:

a 1

37. Account calculations are performed automatically for greater accuracy ANSWER: POINTS:

a 1

38. Information may be accessed almost instantly and made available to different users in different locations at

the same time ANSWER: POINTS:

a 1

39. The data input on a screen displays legible printed data and prevents errors that might be caused by poorly

written numbers and documentation ANSWER: POINTS:

a 1

40. As information is entered in the system, the accounting records are automatically updated; therefore, account Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts balances of patient or vendor accounts remain up to date ANSWER: POINTS:

a 1

41. For many patients and staff members, discussing the subject of money owed is touchy and uncomfortable . Which of the following statements would not be considered a professional way to discuss collections? a “Co-payment is expected at the time of service” or “Your office visit will be approximately $______. For your convenience we accept cash, checks, and credit card.” b. For the patient checking in at the front desk: “You have not paid your prior balance. Your account will be sent to collections if not paid in full today.” c. For patients checking out: “Your charges for today’s office visit are $______. Would you like to pay by cash, check, or credit card?” or “I see your deductible has been met and/or insurance pays 80%. Your portion of the bill comes to $_______. Would you like to pay by cash, check, or credit card?” d. For a patient procedure: “I have an estimate of your costs for your procedure scheduled next week.

Co-payment is expected at the time of service. May I help in making payment arrangements?” ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Practical Application QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC B26.1 - Demonstrate professionalism when discussing patient’s billing record TIVES: B26.2 - Display sensitivity when requesting payment for services rendered KB26.8 - Explain patient financial obligations for services rendered S26.3 - Inform a patient of financial obligations for services rendered ACCREDITING ST ABHES: MA.A.1.5.g - Partner with health care teams to attain optimal patient health outcomes ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: VII.A.1 - Demonstrate professionalism when discussing patient's billing record CAAHEP: VII.A.2 - Display sensitivity when requesting payment for services rendered CAAHEP: VII.C.6 - Explain patient financial obligations for services rendered CAAHEP: VII.p.4 - Inform a patient of financial obligations for services rendered DATE CREATED: 11/11/2020 5:40 PM DATE MODIFIED: 11/11/2020 5:40 PM

42. As outlined in the Medicare Desk Reference for Physicians, the routine waiver of Medicare deductibles and copayments is unlawful for the following reason: a It results in false claims. b. It violates the anti-kickback statute. c. It results in excessive utilization of Medicare items and services. d. All of the above ANSWER: d POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts DIFFICULTY: QUESTION TYPE: HAS VARIABLES: ACCREDITING STANDARDS: DATE CREATED: DATE MODIFIED:

easy Multiple Choice False ABHES: MA.A.1.4 - Medical Law and Ethics 11/11/2020 5:40 PM 11/11/2020 5:40 PM

43. The process of transferring information from one record to another is called: a. posting b. journalizing c. conferring d. balancing ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: S26.1 - Post charges and patient payments to patient accounts ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:43 PM DATE MODIFIED: 11/11/2020 5:43 PM

44. A professional courtesy discount is an example of a(n): a. deposit b. overpayment c. balance d. adjustment ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB26.9 - Define a professional discount ACCREDITING STA ABHES: MA.A.1.7.c - Perform billing and collection procedures NDARDS: CAAHEP: VII.C.5 - Identify types of information contained in the patient's billing record DATE CREATED: 11/11/2020 5:43 PM DATE MODIFIED: 11/11/2020 5:43 PM Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts 45. A(n) _____ form lists the procedures performed in a medical office and their respective codes. a. credit b. coding c. confidentiality d. encounter ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 26-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.3 - List the components of an encounter form TIVES: ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures CAAHEP: VII.C.5 - Identify types of information contained in the patient's billing record DATE CREATED: 11/11/2020 5:43 PM DATE MODIFIED: 11/11/2020 5:43 PM

46. When an entry is made on the day sheet, it is called: a. crediting b. ordering c. journalizing d. balancing ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: S26.1 - Post charges and patient payments to patient accounts ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:43 PM DATE MODIFIED: 11/11/2020 5:43 PM

47. Computerized accounting systems: a offer more room for errors b. typically offer only two types of reporting options c. automatically update records as information is entered into the system Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts d. are more expensive for the practice than manual systems in the long run ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: S26.1 - Post charges and patient payments to patient accounts ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:43 PM DATE MODIFIED: 11/11/2020 5:43 PM

Match the following term with its definition/description. a. debit b. credit c. debit balance d. credit balance DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB26.6 - Explain the differences between debit and credit ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VII.C.4 - Describe types of adjustments made to patient accounts including: (a) nonsufficient funds (NSF) check, (b) collection agency transaction, (c) credit balance, and (d) third party DATE CREATED: 12/6/2020 6:01 PM DATE MODIFIED: 12/6/2020 6:05 PM 48. A payment subtracted from existing balance ANSWER: POINTS:

b 1

49. A charge added to an existing balance ANSWER: POINTS:

a 1

50. Reflects that the amount paid is greater than what was due Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts ANSWER: POINTS:

d 1

51. Reflects that the amount paid is less than the amount due ANSWER: POINTS:

c 1

Match the terms regarding Revenue Cycle Management to the description provided. a. Revenue cycle b. Revenue Cycle Management c. Fee schedule d. Visit capture e. Charge entry f. Adjudication g. Remittance advice h. Explanation of benefits DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB26.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB26.2 - Describe the revenue cycle in practice management ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VII.C.4 - Describe types of adjustments made to patient accounts including: (a) nonsufficient funds (NSF) check, (b) collection agency transaction, (c) credit balance, and (d) third party DATE CREATED: 12/6/2020 6:12 PM DATE MODIFIED: 12/6/2020 6:22 PM 52. Updated annually to reflect the amounts charged by providers for services ANSWER: POINTS:

c 1

53. The process of the insurance company determining benefits and amounts for a patient claim/visit ANSWER: POINTS:

f 1

54. Sometime called visit capture ANSWER: POINTS:

e 1

55. Begins with patient registration and entering in the patient's insurance information in the demographics section of the EHR Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts ANSWER: POINTS:

a 1

56. Sent to the practice with the approved amount and payment ANSWER: POINTS:

g 1

57. Statement received by the patient with the approved amount, adjustment, and payment to provider ANSWER: POINTS:

h 1

58. The administration of financial transactions that result from the medical encounters between a patient and a provider, facility, and/ or supplier ANSWER: b POINTS: 1 59. Sometimes called charge entry ANSWER: POINTS:

d 1

Identify whether the description provided demonstrates professionalism when discussing the patient's billing record. a. Yes b. No DIFFICULTY: medium REFERENCES: Procedure 26-2 Procedure 26-3 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B26.1 - Demonstrate professionalism when discussing patient’s billing record TIVES: B26.2 - Display sensitivity when requesting payment for services rendered KB26.8 - Explain patient financial obligations for services rendered S26.2 - Assist the patient in navigating issues and concerns that may arise S26.3 - Inform a patient of financial obligations for services rendered ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: VII.A.1 - Demonstrate professionalism when discussing patient's billing record CAAHEP: VII.A.2 - Display sensitivity when requesting payment for services rendered CAAHEP: VII.p.4 - Inform a patient of financial obligations for services rendered DATE CREATED: 12/6/2020 6:23 PM DATE MODIFIED: 12/6/2020 6:33 PM 60. Ask the patient if they have any questions ANSWER: POINTS: Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts 61. Answer all questions, even if you don't know the answer. ANSWER: POINTS:

b 1

62. Tell the patient they need to get better insurance for their bills to be paid ANSWER: POINTS:

b 1

63. Explain to the patient how to use the patient portal ANSWER: POINTS:

a 1

64. Advise the patient in the waiting room the copayment is required before seeing the provider since they have a past due balance ANSWER: b POINTS: 1 65. Review the cost estimate with the patient and ask if they have any questions ANSWER: POINTS:

a 1

66. Do not advise the patient how much the service will cost because you know they cannot afford it ANSWER: POINTS:

b 1

67. Offer a professional discount when the patient asks you ANSWER: POINTS:

b 1

Order the step number to post charges and patient payments to patient accounts. a. third b. second c. first d. fourth DIFFICULTY: medium REFERENCES: Procedure 26-1 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC S26.1 - Post charges and patient payments to patient accounts TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts DATE CREATED: 12/6/2020 6:34 PM DATE MODIFIED: 12/6/2020 6:43 PM 68. Print patient receipt for co-payment. ANSWER: POINTS:

a 1

69. Collect and post patient co-payment (cash, check, or credit/debit card). ANSWER: POINTS:

b 1

70. Pull up patient account on the computerized program. ANSWER: POINTS:

c 1

71. Post charges with descriptions. Add charges for a new total. ANSWER: POINTS:

d 1

Which of the following statement is true or false? a. True b. False DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC B26.1 - Demonstrate professionalism when discussing patient’s billing record TIVES: B26.2 - Display sensitivity when requesting payment for services rendered KB26.8 - Explain patient financial obligations for services rendered KB26.9 - Define a professional discount S26.3 - Inform a patient of financial obligations for services rendered ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.g - Display professionalism through written and verbal communications CAAHEP: VII.A.1 - Demonstrate professionalism when discussing patient's billing record CAAHEP: VII.A.2 - Display sensitivity when requesting payment for services rendered CAAHEP: VII.p.4 - Inform a patient of financial obligations for services rendered DATE CREATED: 12/6/2020 6:46 PM DATE MODIFIED: 12/6/2020 6:53 PM 72. According to CMS, the provider or supplier who routinely waives Medicare deductibles and co–payments is misrepresenting the actual charge of that service or supply ANSWER: a POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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26 Patient Accounts 73. Many commercial insurance companies prohibit waiving of copayments or deductibles ANSWER: POINTS:

a 1

74. There are no options for patients that do not have insurance ANSWER: POINTS:

b 1

75. Waiver of Medicare deductibles is allowed under the anti-kickback statute ANSWER: POINTS:

b 1

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27 Preparing Insurance Claims and Posting Insurance Payments 1. The phrase _____ was coined to indicate payment of services rendered by someone other than the patient. a. health care provider b. health maintenance organization c. third-party reimbursement d. two-party system ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

2. Since 2005, providers have been urged to: a require patients to pay the full balance before leaving the office b. bill patients directly, requiring them to seek reimbursement on their own c. send claims manually d. send claims electronically ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.6 - Describe the differences between filing electronic claims and filing paper claims TIVES: ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

3. The CMS-1500 paper form when allowed is accepted by: a. Medicare b. Medicaid c. both Medicare and Medicaid d. neither Medicare nor Medicaid ANSWER: c POINTS: 1 Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.2 - Describe how to complete an insurance claim form KB27.3 - Describe the steps for processing an insurance claim KB27.6 - Describe the differences between filing electronic claims and filing paper claims ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 12/6/2020 12:01 PM

4. When a third-party payer identifies an error on the claim form, the claim is: a rejected with a request to resubmit the form with corrections b. rejected and barred from resubmission c. paid, with a penalty fee subtracted for the error d. held indefinitely until the medical office calls to inquire about its status ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.6 - Describe the differences between filing electronic claims and filing paper claims TIVES: ACCREDITING ST ABHES: MA.A.1.7.d - Process insurance claims ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

5. How many digits are in a National Provider Identifier (NPI) number? a. 18 b. 10 c. 9 d. 5 ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Practical Application Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.2 - Describe how to complete an insurance claim form TIVES: ACCREDITING ST ABHES: MA.A.1.7 - Administrative procedures ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

6. What is the first step in completing a claim form? a Check to see if the patient’s signature is on file for release of information. b. Write the provider’s federal tax ID number in the appropriate space. c. Correctly complete boxes 1–3 on the form. d. Check for a photocopy of the patient’s insurance card. ANSWER: d POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 27-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.2 - Describe how to complete an insurance claim form TIVES: S27.1 - Complete an insurance claim form ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

7. Electronically processing claim forms to insurance carriers: a lengthens the turnaround time b. reduces the amount of preparation time for the claims processor c. is discouraged because of the danger of violating HIPAA d. is more expensive than traditional manual claims processing ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments LEARNING OBJECTIV KB27.6 - Describe the differences between filing electronic claims and filing paper claims ES: S27.2 - Process insurance claims ACCREDITING STAND ABHES: MA.A.1.7.d - Process insurance claims ARDS: CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM 8. Which form is also known as the UB-04 form? a. CMS-1450 b. CMS-1500 c. Explanation of Benefits (EOB) form d. FCC Form 159-C ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Figure 27-4 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: KB27.6 - Describe the differences between filing electronic claims and filing paper claims ACCREDITING STANDAR ABHES: MA.A.1.7.d - Process insurance claims DS: CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM 9. Which of the following is not a fee usually charged by a clearinghouse? a. start-up fee b. flat monthly fee c. customer service fee d. per-claim transaction fee ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.7 - Explain the role of a clearinghouse TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments 10. Which of the following is not an advantage of using an Electronic Claims Tracking (ECT) system? a Claims can be tracked online. b. All claims are guaranteed to be paid if the forms are filled out correctly. c. Far fewer phone calls need to be made to track unpaid claims. d. The use of 24-hour rolling claims problem alerts reduces lost time. ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.8 - Describe the differences between manual and electronic claims tracking ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

11. Manual claims tracking: a frequently causes payment delays . b. requires minimal effort on the part of office staff c. is both inexpensive and efficient d. is commonly used in most practices today ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.8 - Describe the differences between manual and electronic claims tracking TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

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27 Preparing Insurance Claims and Posting Insurance Payments 12. When following up on a delinquent claim, if the carrier tells you that it is still in process, you should: a resubmit the claim by mail . b. resubmit the claim by fax c. send the patient a statement d. request an anticipated date of payment ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.8 - Describe the differences between manual and electronic claims tracking TIVES: KB27.9 - Explain how to follow up on delinquent claims ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

13. When applying an insurance adjustment to a patient’s account, you are not typically required to post the: a name of the insurance company making the adjustment b. name of the secondary insurance company that might be billed later c. amount of the adjustment d. date of the adjustment ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.10 - Identify the components of an explanation of benefits (EOB) form and a remittance advice TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

Match each type of information found on an Explanation of Benefits (EOB) form with its definition. a. patient b. insured ID number Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments c. claim number d. type of service e. date of service f. charge g. not allowed amount h. coinsurance co-payment amount DIFFICULTY: difficult REFERENCES: Figure 27-6 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.10 - Identify the components of an explanation of benefits (EOB) form and a remittance advice ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM 14. Number that identifies or refers to the claim that either the patient or the health provider submitted to the insurance company ANSWER: c POINTS: 1 15. Beginning and end dates of the health-related service a patient received from a provider ANSWER: POINTS:

e 1

16. Amount of money that a patient’s insurance company did not pay the provider ANSWER: POINTS:

g 1

17. Amount of money a patient owes as a share of the bill ANSWER: POINTS:

h 1

18. Amount a provider billed the patient’s insurance company for a service ANSWER: POINTS:

f 1

19. Number assigned to a patient by the insurance company, which should match the number on the patient’s insurance card ANSWER: b Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments POINTS:

1

20. Code and brief description of the health-related service a patient received from a provider ANSWER: POINTS:

d 1

21. Name of the person who received the service ANSWER: POINTS:

a 1

Match each term with its definition. a bartered goods . b. claim form c. third-party reimbursers d. CMS-1500 e. CMS-1450 f. Explanation of Benefits (EOB) form g. Standard Electronic Data Interchange (EDI) Enrollment form h. Remittance Advice form i. manual insurance log j. signature on file k. assignment of benefits clause l. Electronic Data Interchange (EDI) transactions m. Administrative Simplification Compliance Act (ASCA) n. clearinghouse o. Electronic Claims Tracking (ECT) systems p. credit column q. secondary insurance DIFFICULTY: difficult REFERENCES: Procedure 27-2 QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.10 - Identify the components of an explanation of benefits (EOB) form and a remittance advice KB27.11 - Describe the process of billing a secondary insurance company KB27.2 - Describe how to complete an insurance claim form KB27.3 - Describe the steps for processing an insurance claim KB27.8 - Describe the differences between manual and electronic claims tracking S27.2 - Process insurance claims

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27 Preparing Insurance Claims and Posting Insurance Payments ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM 22. Authorizes benefits to be paid directly from a third-party payer to a provider ANSWER: POINTS:

k 1

23. Standard claim form used for billing in medical offices ANSWER: POINTS:

d 1

24. Book in which a list of insurance claims is kept ANSWER: POINTS:

i 1

25. Type of payment used for centuries in the past ANSWER: POINTS:

a 1

26. This must be completed before submitting electronic media claims to Medicare ANSWER: POINTS:

g 1

27. In many instances, this will pay most, if not all, of the balance left over from the primary insurance to your physician and will leave little out-of-pocket expenses for the patient ANSWER: q POINTS: 1 28. Patient’s signature on a form that permits the release of his or her information, allowing the claim to be filed on his or her behalf ANSWER: j POINTS: 1 29. Use of these allows a medical facility or provider’s office to submit transactions faster and be paid sooner ANSWER: l POINTS: 1 30. Form or document that may be sent to the patient by their insurance company after they have had a health care service that was paid by the insurance company (may take up to several months to receive) Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments ANSWER: POINTS:

f 1

31. Developed to report the health care provided to the source of payment when third-party reimbursement was created ANSWER: b POINTS: 1 32. Private or public company that often serves as the middleman between providers and billing groups, payers, and other health care partners for the transmission and translation of electronic claims information into the specific format required by payers ANSWER: n POINTS: 1 33. This amount is posted from the insurance payment or insurance adjustment ANSWER: POINTS:

p 1

34. Paper claim form that may be submitted by an institutional provider that meets certain requirements ANSWER: POINTS:

e 1

35. Sets forth the very specific requirements a provider must meet in order to submit paper claim forms and receive CMS payment ANSWER: m POINTS: 1 36. The most common of these are federal and state agencies, insurance companies, and workers’ compensation ANSWER: c POINTS: 1 37. Similar to the EOB but is the document provided by the pater to the provider ANSWER: POINTS:

h 1

38. These give you immediate access to the status of a claim or group of claims ANSWER: POINTS:

o 1

39. Information required to file a third-party claim on the CMS-1500 form includes all but: a access to a photocopy of the patient’s insurance card . b. c. d.

the co-pay receipt given to patient at time of visit the insured’s name, full address, and telephone number the relationship to the insured

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27 Preparing Insurance Claims and Posting Insurance Payments ANSWER: POINTS: DIFFICULTY: REFERENCES:

b 1 medium Procedure 27-1 Figure 27-3 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.2 - Describe how to complete an insurance claim form KB27.3 - Describe the steps for processing an insurance claim S27.1 - Complete an insurance claim form ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

40. The steps to file a third-party claim and accurately complete the CMS-1500 form include: a check the appropriate box regarding patient’s condition related to employment, auto accident, other accident, and claim codes b. the insured’s policy for FECA number c. the patient’s or authorized person’s signature d. all of the above ANSWER: d POINTS: 1 DIFFICULTY: easy REFERENCES: Procedure 27-1 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.2 - Describe how to complete an insurance claim form TIVES: KB27.3 - Describe the steps for processing an insurance claim S27.1 - Complete an insurance claim form ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

Match the definition/scenario to differentiate between fraud and abuse relating to Medicare claims. Note: Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments Answers may be used more than once. a. fraud b. abuse DIFFICULTY: medium REFERENCES: Practical Application QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.5 - Differentiate between fraud and abuse as related to medical insurance ACCREDITING ST ABHES: MA.A.1.4 - Medical Law and Ethics ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.5 - Differentiate between fraud and abuse DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM 41. When providers seek Medicare payment they do not deserve but have not knowingly or intentionally done

so ANSWER: POINTS:

b 1

42. When a person or company knowingly deceives Medicare as an intentional act to receive inappropriate

payment from the program ANSWER: POINTS:

a 1

43. With intent ANSWER: POINTS:

a 1

44. Without intent ANSWER: POINTS:

b 1

45. Billing for services, supplies, or equipment that were not medically necessary or not provided ANSWER: POINTS:

a 1

46. Which of the following is not considered a true statement regarding the history of claims? a Third-party claims developed to indicate payment of services rendered by someone other than the patient. b. Providers have never been paid using an exchange of services or bartering of goods. c. Since 2005 providers have been urged to send claims electronically. d. All of the above Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

47. Which of the following is not a common claim error? a use of correct ICD codes or ICD codes that support the CPT codes b. the patient’s—not the policy holder’s—Social Security number or identification number used as the

insurance plan ID number c. use of an incorrect national provider identifier (NPI) d. the Coordination of Benefits section not completed ANSWER: a POINTS: 1 DIFFICULTY: easy QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.4 - List five common errors made when filing claims ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

48. A private or public company that often serves as the middleman between providers and billing groups,

payers, and other health care partners for the transmission and translation of electronic claims information into the specific format required by payers is known as:

ANSWER:

a. b. c. d. b

UB-04 clearinghouse CMS-1500 crossover claim

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27 Preparing Insurance Claims and Posting Insurance Payments POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.7 - Explain the role of a clearinghouse ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

Match the following definition of claims tracking to “Manual” or “Electronic.” Note: answers may be used more than once. a. manual claims tracking b. electronic claims tracking DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.8 - Describe the differences between manual and electronic claims tracking ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM 49. Have a “claim scrubber” program that will scrub the claim before it is sent to payers ANSWER: POINTS:

b 1

50. A time-consuming process that frequently causes payment delays ANSWER: POINTS:

a 1

51. Payers typically do not inform providers of the status of their claims ANSWER: POINTS:

a 1

52. Requires office collection staff to perform the extra task of making phone calls to key payers to determine Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments whether claims are being processed ANSWER: POINTS:

a 1

53. Payment is quicker, claims usually received by a payer within 24 hours ANSWER: POINTS:

b 1

54. Office cost is reduced by eliminating the need for stamps, forms, and excess office staff labor ANSWER: POINTS:

b 1

55. Claims can be entered from anywhere with Internet access with real-time response ANSWER: POINTS:

b 1

56. Results can be viewed easily on a computer screen and information printed as needed ANSWER: POINTS:

b 1

57. Which of the following is not one of the necessary pieces of information to have before calling to follow up on a

delinquent insurance claim? a the amount of copay received from the patient b. your practice’s tax identification number c. the patient’s name, identification number, and group name or number d. if the patient is not the insured, the insured’s (e.g., spouse’s) name ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.9 - Explain how to follow up on delinquent claims TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

58. The process of billing a secondary insurance company involves which of the following? Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments a After payment is received from the primary insurance, you must create a new bill with the secondary

insurance information, or perform the electronic task of submitting the claim to the secondary insurer. b. Click the unprinted paper claims link. c. Check the set to bill link. d. Billing at the same time you bill the initial claim to the primary insurance. ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.11 - Describe the process of billing a secondary insurance company ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

Match the type of insurance to its description. Note: Answers may be used more than once. a. IPA b. HMO c. PPO DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM 59. A group insurance that entitles members to services provided by participating hospitals, clinics, and

providers ANSWER: POINTS:

b 1

60. All of the providers in the network are required to file a claim to get paid Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments ANSWER: POINTS:

b 1

61. Patients do not have to file a claim, and the provider may not charge a patient directly or send a bill ANSWER: b POINTS: 1 62. A type of insurance in which contracted services are provided by providers who maintain their own offices ANSWER: a POINTS: 1 63. A network of providers and hospitals that are joined together to contract with insurance companies,

employers, or other organizations to provide health care to subscribers and their families for a discounted fee ANSWER: POINTS:

c 1

64. If a patient receives health care from a network provider, he or she would usually not need to file a claim ANSWER: c POINTS: 1 65. If the patient receives out-of-network services, he may have to pay the provider in full and then file a claim

with the insurance to get reimbursed ANSWER: POINTS:

c 1

66. Patients are responsible for any part of the provider’s fee that the insurance does not pay ANSWER: POINTS:

c 1

67. _____________________ means that the doctor, provider, or supplier agrees (or is required by law) to accept

the Medicare-approved amount as full payment for covered services. a. b. c. d.

Adjudication Scrubbing Ambulatory payment classification Assignment ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False

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27 Preparing Insurance Claims and Posting Insurance Payments ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

68. Ambulatory payment classifications (APCs) are: a the government’s method of paying for facility outpatient services for Medicare b. when physicians are reimbursed via other methodologies, such as CPT c. is the unit of payment under the outpatient prospective payment system (OPPS) d. all of the above ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

69. When claim form errors are identified by the third-party payers, the claim is then rejected. Which of the

following is not considered an error? a the correct place of service code b. the sex of the patient is missing c. a patient’s nickname is used instead of his or her legal name (i.e., Bob instead of Robert) d. incorrect patient birth date ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.5 - Differentiate between fraud and abuse as related to medical insurance TIVES: ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.4 - Complete an insurance claim form Copyright Cengage Learning. Powered by Cognero.

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27 Preparing Insurance Claims and Posting Insurance Payments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

70. When a patient’s health insurance plan supports the ability to check electronically the amount of copayment a

patient will be responsible for and the amount of payment the insurance company will make; this is known as: a. b. c. d.

real-time assessment electronic eligibility real-time adjudication electronic funds transfer

ANSWER: c POINTS: 1 DIFFICULTY: medium REFERENCES: Practical Application QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.10 - Identify the components of an explanation of benefits (EOB) form and a remittance advice TIVES: ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim CAAHEP: VIII.P.4 - Complete an insurance claim form DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

71. Information required to post on the patient account includes all of the following except: a the date the claim was submitted b. the check number of the payment c. the name of the insurance company sending the payment d. the date of the insurance payment or adjustment ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 27-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.10 - Identify the components of an explanation of benefits (EOB) form and a remittance advice TIVES: S27.2 - Process insurance claims

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27 Preparing Insurance Claims and Posting Insurance Payments ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 12/6/2020 1:05 PM

72. The primary insurance information will be placed in _______ of the CMS-1500 form for secondary billing. a. Block 9 b. the [Reserved for NUCC use] block c. the FECA number block d. the resubmission code block ANSWER: a POINTS: 1 DIFFICULTY: medium REFERENCES: Practical Application QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB27.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB27.11 - Describe the process of billing a secondary insurance company S27.1 - Complete an insurance claim form ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.7.d - Process insurance claims CAAHEP: VIII.C.1 - Identify: (a) types of third party plans (b) information required to file a third party claim (c) the steps for filing a third party claim DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

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28 Patient Billing, Posting Patient Payments, and Collecting Fees 1. The account statement does not typically include which type of information? a. diagnosis information b. deductibles c. aging information d. account number ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.2 - List the items the account statement contains TIVES: ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

2. An outsourced billing service does not _____ statements. a. print b. mail c. create d. sort ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.2 - List the items the account statement contains TIVES: ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

3. It is recommended that a practice which uses monthly billing set aside ____ for processing and mailing statements. a. an hour a day b. a few hours a month c. 1–2 days a month d. 4–5 days a month Copyright Cengage Learning. Powered by Cognero.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.3 - Differentiate between monthly billing and cycle billing TIVES: ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

4. The easiest and fastest method of searching for an account in practice management (PM) software is a(n) ____ search. a. chronologic b. omega c. numeric d. alpha ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

5. An adjustment code would be used for which of the following? a. canceled account balance b. co-pay due at the time of service c. payment made with a money order d. payment made with a credit card ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice Copyright Cengage Learning. Powered by Cognero.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees HAS VARIABLES: False LEARNING OBJEC KB28.13 - Describe types of adjustments made to patient accounts including: non-sufficient funds TIVES: (NSF) check, collection agency transaction, credit balance, and third party. KB28.2 - List the items the account statement contains ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

6. The patient’s appreciation for the services received is highest: a during the month following the service . b. during the week following the service c. at the time of service d. prior to arrival at the medical office ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE Multiple Choice : HAS VARIABLES: False LEARNING OBJE KB28.1 - Spell and define, using the glossary, all the Words to Know in this chapter CTIVES: S28.4 - Perform accounts receivable procedures for patient accounts including posting charges, payments, and adjustments. DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIE 11/11/2020 5:44 PM D: 7. When posting a payment to a patient’s account, you must enter all but which of the following into the system? a. date of the payment b. previous balance c. payment amount d. form of payment ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.4 - List the required information when posting payments on a patient account. TIVES: Copyright Cengage Learning. Powered by Cognero.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

8. If a patient’s check is returned to the office by the bank and is marked “NSF,” it means: a The check cleared and the funds were deposited into the office’s account. b. The patient forgot to sign the check. c. The numerical amount on the check does not match the written amount. d. There is not enough money in the patient’s account to cover the check. ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.13 - Describe types of adjustments made to patient accounts including: non-sufficient funds TIVES: (NSF) check, collection agency transaction, credit balance, and third party. KB28.5 - List the general steps in posting a nonsufficient funds (NSF) check ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.C.4 - Describe types of adjustments made to patient accounts including: (a) nonsufficient funds (NSF) check, (b) collection agency transaction, (c) credit balance, and (d) third party DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

9. When processing a credit balance, if a refund is due to a patient, you must: a apply the funds as a credit toward future services b. verify that you have the patient’s current address c. deduct a small processing fee (usually no more than 5 percent) d. send the check to the patient’s insurance company ANSWER: b POINTS: 1 DIFFICULTY: medium REFERENCES: Procedure 28-2 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.13 - Describe types of adjustments made to patient accounts including: non-sufficient funds TIVES: (NSF) check, collection agency transaction, credit balance, and third party. S28.2 - Post adjustments S28.3 - Perform payment procedures (credit balance, nonsufficient funds, refunds) Copyright Cengage Learning. Powered by Cognero.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.C.4 - Describe types of adjustments made to patient accounts including: (a) nonsufficient funds (NSF) check, (b) collection agency transaction, (c) credit balance, and (d) third party DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

10. The best collection opportunity after face-to-face contact is by: a. telephone b. email c. mailing a statement d. mailing a collection letter ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.8 - Explain the steps in making a collection call. TIVES: ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 12/4/2020 10:19 PM

11. Where do aging dates usually appear on a patient statement? a. alongside the amount due b. alongside the description of services c. at the top or bottom d. in the letterhead ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.6 - Explain the aging account process TIVES: ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.p.4 - Inform a patient of financial obligations for services rendered DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM Copyright Cengage Learning. Powered by Cognero.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees 12. The Truth in Lending Act (TILA) requires the disclosure of finance charges if allowing a patient to pay in more than _____ installments. a. two b. four c. six d. eight ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB28.7 - Summarize the Truth in Lending Act (TILA), Fair Debt Collection Practices Act (FDCPA), and statue of limitations laws related to collections. ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.C.6 - Explain patient financial obligations for services rendered DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

13. A signed disclosure of finance charges form must be kept on file for: a. 6 months b. 1 year c. 18 months d. 2 years ANSWER: d POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB28.7 - Summarize the Truth in Lending Act (TILA), Fair Debt Collection Practices Act (FDCPA), and statue of limitations laws related to collections. ACCREDITING ST ABHES: MA.A.1.4.a - Follow documentation guidelines ANDARDS: ABHES: MA.A.1.7.c - Perform billing and collection procedures DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

14. The Fair Debt Collection Practices Act (FDCPA) does not cover which type of debts? a. business b. personal Copyright Cengage Learning. Powered by Cognero.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees c. d.

family household

ANSWER: a POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.7 - Summarize the Truth in Lending Act (TILA), Fair Debt Collection Practices Act (FDCPA), TIVES: and statue of limitations laws related to collections. ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

15. If a statute of limitations is 2 years, and the last date on the patient account was September 2021, it could be collected through: a. September 2022 b. October 2021 c. September 2023 d. October 2023 ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.7 - Summarize the Truth in Lending Act (TILA), Fair Debt Collection Practices Act (FDCPA), TIVES: and statue of limitations laws related to collections. ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 12/4/2020 10:12 PM

16. If you make collection calls before or after the legal hours in your state, you can be liable for: a. stalking b. harassment c. assault d. filing false charges Copyright Cengage Learning. Powered by Cognero.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.11 - Identify common special circumstances related to collections TIVES: KB28.7 - Summarize the Truth in Lending Act (TILA), Fair Debt Collection Practices Act (FDCPA), and statue of limitations laws related to collections. KB28.8 - Explain the steps in making a collection call. ACCREDITING ST ABHES: MA.A.1.7.c - Perform billing and collection procedures ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

17. How often should you run the report that reflects accounts with delinquent balances? a. weekly b. biweekly c. monthly d. bimonthly ANSWER: c POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.3 - Differentiate between monthly billing and cycle billing TIVES: KB28.6 - Explain the aging account process ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

18. It is recommended that you use which of the following words when composing collection letters? a. neglected b. ignored c. failed d. overlooked ANSWER: d POINTS: 1 DIFFICULTY: medium Copyright Cengage Learning. Powered by Cognero.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees REFERENCES: Practical Application QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.9 - List the words to avoid and the words to use when preparing a collection letter TIVES: ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: V.P.8 - Compose professional correspondence utilizing electronic technology CAAHEP: VII.C.4 - Describe types of adjustments made to patient accounts including: (a) nonsufficient funds (NSF) check, (b) collection agency transaction, (c) credit balance, and (d) third party CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

19. Collection agencies may charge _________ for their services. a. $50 b. a percentage of the bill c. 50 percent d. $35 ANSWER: b POINTS: 1 DIFFICULTY: medium QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC KB28.10 - Describe the role of the collection agency TIVES: KB28.13 - Describe types of adjustments made to patient accounts including: non-sufficient funds (NSF) check, collection agency transaction, credit balance, and third party. ACCREDITING ST ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. ANDARDS: CAAHEP: VII.C.4 - Describe types of adjustments made to patient accounts including: (a) nonsufficient funds (NSF) check, (b) collection agency transaction, (c) credit balance, and (d) third party DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM

Match each term with its definition. a patient account statements . b. outsourcing c. monthly billing d. cycle billing e. practice management (PM) software system Copyright Cengage Learning. Powered by Cognero.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees f. electronic medical record (EMR) system g. account history h. alpha search i. patient payments j. aging of accounts DIFFICULTY: medium QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB28.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB28.6 - Explain the aging account process ACCREDITING ST ABHES: MA.A.1.7.b - Navigate electronic health records systems and practice management software ANDARDS: ABHES: MA.A.1.8.b - Obtain vital signs, obtain patient history, and formulate chief complaint. CAAHEP: VI.p.6 - Utilize an EMR CAAHEP: VI.P.7 - Input patient data utilizing a practice management system CAAHEP: VII.C.4 - Describe types of adjustments made to patient accounts including: (a) nonsufficient funds (NSF) check, (b) collection agency transaction, (c) credit balance, and (d) third party CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM 20. The easiest and fastest method of finding an account in a PM system ANSWER: POINTS:

h 1

21. The PM software is often integrated with this system that allows information to be pulled from it and

populated in the financial components of the patient account ANSWER: POINTS:

f 1

22. A way to identify accounts according to the length of time they have been delinquent ANSWER: POINTS:

j 1

23. Type of billing that is typically more efficient in smaller medical practices ANSWER: POINTS:

c 1

24. These must be accurate in every detail for proper patient billing ANSWER: POINTS:

a 1

25. Statements or itemized bills are most often generated using this Copyright Cengage Learning. Powered by Cognero.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees ANSWER: POINTS:

e 1

26. Contracting out a specific business function to another company, rather than having your own company manage that specific work ANSWER: b POINTS: 1 27. Computer terminology for a patient ledger ANSWER: POINTS:

g 1

28. These are vital for the financial health of a medical facility ANSWER: POINTS:

i 1

29. Type of billing commonly used in large medical practices ANSWER: POINTS:

d 1

Match each term with its definition. a third-party check . b. postal money order c. Federal Trade Commission (FTC) d. Fair Debt Collection Practices Act (FDCPA) e. Truth in Lending Act (TILA) f. validation notice g. collection agencies h. statute of limitations i. skip j. bankruptcy DIFFICULTY: difficult QUESTION TYPE: Matching HAS VARIABLES: False LEARNING OBJEC KB28.1 - Spell and define, using the glossary, all the Words to Know in this chapter TIVES: KB28.10 - Describe the role of the collection agency KB28.7 - Summarize the Truth in Lending Act (TILA), Fair Debt Collection Practices Act (FDCPA), and statue of limitations laws related to collections.

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28 Patient Billing, Posting Patient Payments, and Collecting Fees ACCREDITING ST ABHES: MA.A.1.4.f - Comply with federal, state, and local health laws and regulations as they relate ANDARDS: to healthcare settings ABHES: MA.A.1.7.c - Perform billing and collection procedures CAAHEP: VII.C.4 - Describe types of adjustments made to patient accounts including: (a) nonsufficient funds (NSF) check, (b) collection agency transaction, (c) credit balance, and (d) third party CAAHEP: VII.P.1 - Perform accounts receivable procedures to patient accounts including posting: (a) charges, (b) payments, and (c) adjustments DATE CREATED: 11/11/2020 5:44 PM DATE MODIFIED: 11/11/2020 5:44 PM 30. Should not be accepted if it has more than one endorsement ANSWER: POINTS:

b 1

31. Petition to a court by an individual who is stating that he or she cannot pay any debt incurred ANSWER: POINTS:

j 1

32. Person who has disappeared or moved to avoid payment of bills ANSWER: POINTS:

i 1

33. The nation’s consumer protection agency ANSWER: POINTS:

c 1