Florence Tours & Tuscany Excursions 2018

FLORENCE

TOURS

TuscanNyS

EXCURSIO WWW.ACCORDSOLUTIONS.IT

Valid from: -1st April to -31st October 2018

Maybe the best tours ... not only in town!

DISCOVER TOURS

ITALY SMART TOURS & EXPERIENCES

ACTIVITIES FROM 1ST APRIL TO 31ST OCTOBER 2018

Pag:

MUSEUMS

Last Minute Uffizi

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Last Minute Accademia

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Duomo Smart

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The Duomo Complex

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The Dome Experience

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Pitti Palace

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€ 49 € 39 € 19 € 39 € 39 € 39

Combo Tours

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SPECIAL ACTIVITIES

Art Zoo in Florence

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Florence Boat Tour

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Historical Whodunit

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Horses and Vineyards

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€ 15

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€ 39 € 25 € 139

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from

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CITY WALKING TOURS

Legends of Florence

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Best of Florence

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The Medicis

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Vintage Photo Tour

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€ 35 € 25 € 25 € 35

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SMART WHEELS

I Bike Florence

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Tuscany by Vespa

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Fiat 500 in Tuscany

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€ 35 from € 109 from € 100

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FOOD & BEVERAGE

Wanna be Italiano

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Pizza and Gelato

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€ 79 € 55

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TOURS BY MINIVAN

Romantic Chianti at Sunset

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Siena San Gimignano Monteriggioni Chianti

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Typical Chianti Villages

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Siena San Gimignano Pisa

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Leonardo da Vinci’s Homeland

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Cinque Terre

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from

€ 79

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€ 139 € 110 € 149 € 119 € 169

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EXCURSIONS BY COACH Pag:

Pisa half day Pisa half day

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pm

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Pisa hd am + Tower Tickets

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T W T

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San Gimignano Siena Monteriggioni & Chianti

M

T W T

F

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Pisa San Gimignano Siena

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Pisa & Lucca Pisa & Lucca With Lunch

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5 Terre 5 Terre With Lunch

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M

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Ferrari: Living In The Fast Lane Small Groups

M

T W T

F

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Val D'Orcia Tour

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T W T

F

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Chianti Colours & Flavours

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T W T

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Assisi & Cortona

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€ 49 € 49 € 75 € 63 € 80 € 60 € 73

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€ 90 € 110

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€ 110

18

€ 70 € 45 € 92

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EXCURSIONS BY TRAIN

Easy Pisa

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Easy Venice

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Easy Rome

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from

€ 48 € 115 € 125

CONTACTS

CORSO TINTORI, 6 - 50122 FLORENCE ITALY Telephone : +39 055 2399493 +39 055 2650613 +39 340 8337500 TOURS@ACCORDSOLUTIONS.IT

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WWW.ACCORDSOLUTIONS.IT

YEARS

RECOMMANDED BY

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Small Groups Only

Last Minute Uffizi Don't waste your time, make the most of your visit to Florence and join our Last Minute Uffizi Tour! Skip the line and join our tour led by an experienced official guide!

€ 49 Everyday*

CHECK IN: 15 minutes before departure time; INCLUSIONS: Skip the line tickets, guided tour, earphones; DISCOUNT - CHILD 6-12 € 24,50 - YOUTH 13-17 € 34,00

11:00 a.m.

Uffizi Gallery along the Loggiato at the statue of Dante Alighieri

Please look for our assistant holding a panel advertising our tour.

1h 30'

TOUR AVAILABLE IN:

*except on Mondays and every first Sunday of each month

AL

P TO

DE

Small Groups Only

Last Minute Accademia The David direct! Skip the ticket line & discover the David + other masterpieces

by Michelangelo with a licensed guide - all at an affordable price!

CHECK IN: 15 minutes before departure time; INCLUSIONS: Skip the line tickets, guided tour, earphones; DISCOUNT - CHILD 6-12 € 19,50 - YOUTH 13-17 € 27,00 In front of the main entrance of the Accademia Gallery *except on Mondays and every first Sunday of each month 4

€ 39 Everyday* 09:00 a.m.

12:00 p.m.

1h TOUR AVAILABLE IN:

our Please look for lding a panel assistant hoou r tour. advertising Entrance not allowed in shorts or uncovered shoulders.

Small Groups Only

The Duomo Complex Enjoy a visit with a licensed guide to the most important religious complex at the heart of Florence’s historic center: the Duomo (Cathedral), Baptistery and the Opera del Duomo Museum.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Guided tour of the Cathedral, Duomo Museum and Baptistery. Entrance tickets and earphones; DISCOUNT - Child 6-12 € 19,50 - Youth 13-17 € 28,00

Duomo square in front of the central door of the Cathedral

€ 39 Everyday*

1:00 p.m.

1h 30'

TOUR AVAILABLE IN:

*except Sundays and religious holidays

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Small Groups Only

Duomo Smart30 min

Enjoy a visit with a licensed guide to the most important building at the heart of Florence’s historic center: the Duomo (Cathedral). Short and informative!

CHECK IN: 15 minutes before departure time; INCLUSIONS: Guided tour of the Cathedral.

DISCOUNT - Child 6-17 €10.00

Duomo square in front of the central door of the Cathedral

€ 19 Everyday* 1:00 p.m.

30min TOUR AVAILABLE IN:

*except Sundays and religious holidays

5

E IV S U CL X E our Please look for lding a panel assistant hoou tour. r g advertisin Entrance not allowed in shorts or uncovered shoulders.

Small Groups Only

The Dome Experience Climb to the top of the Cupola with the commentary of our expert guide to see the inside of the Dome up close and enjoy the extraordinary view of Florence.

CHECK IN: 15 minutes before departure time; INCLUSIONS: guided tour of the dome with reserved tickets, Skip the line tickets, earphones. DISCOUNT - CHILD 6-11 € 19,50 - YOUTH 12-17 € 29,00

At the entrance of the Dome (Porta della Mandorla)

€ 39

Everyday * 10:00 a.m.

11:30 a.m.

1h 30'

TOUR AVAILABLE IN:

*except Sundays and religious holidays

W NE

Small Groups Only

Pitti Palace

THE MAGNIFICENCE OF THE MEDICI DINASTY

Guided Tour to the Palatine Gallery and the Royal Apartments, the private art collection of the Medici family inside of their last somptuos residence including remarkable masterpieces by Botticelli, Titian, Rubens, Caravaggio, etc.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Skip the line tickets, guided service, earphones. DISCOUNT: - CHILD 6-12 € 19,50 - YOUTH 13-17 € 27,00.

In front of the main entrance of PITTI 6 PALACE

€ 39 Tue-Sat

2:30 p.m.

1h 30ʼ TOUR AVAILABLE IN:

SPECIAL OFFER

COMBO TOURS ACCADEMIA ACCADEMIA DOME EXPERIENCE DOME EXPERIENCE

+ + + +

€ 80

UFFIZI

BEST OF FLORENCE € 60 DUOMO COMPLEX

€ 59

ACCADEMIA

€ 75

Art Zoo

IN FLORENCE

For Families

This fun & entertaining quiz and “treasure hunt" with animals in Florence’s architecture is a novel way to learn about Florence. Great for the whole family and individuals too!

CHECK IN: 15 minutes before departure time INCLUSIONS: Gift for winners.

ACCORD Main Office, Corso Tintori 6, at first floor

€ 15 Everyday 10:00 a.m.

or whenever you want!

2 hrs TOUR AVAILABLE IN:

7

Historical Whodunit Self Guided Tour A self-guided tour where you discover Florence while collecting clues to solve a murder in the Renaissance. An innovative and unique way to see this storied city.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Gift for winners. DISCOUNT -Children under 5 years free of charge. From 6 to 12 years 50% off.

ACCORD Main Office, Corso Tintori 6, at first floor

€ 25 Everyday 10:00 a.m.

or whenever you want!

from 3hrs up to 6hrs TOUR AVAILABLE IN:

Florence Boat Tour VIP TOUR H 7:00 P.M.

Come aboard this “Florentine Gondola” for a romantic and unique cruise on the Arno river!

CHECK IN: 15 minutes before departure time; INCLUSIONS: Guided short walk of the city center to the embarcadero Mini Cruise on the Arno River (approx. 1 hour) English speaking fully licensed guide DISCOUNT - Children 0-5 years free - 6-12 years 50% off.

Repubblica Square. *from 1st May To 30 Sept.

€ 59

FROM

€ 39

Everyday*

5:00 p.m.

6:00 p.m.

1hrs 15′ TOUR AVAILABLE IN:

8

Horses and Vineyards Chianti by horseback! Enjoy a relaxing ride in the Chianti amongst vineyards, olive groves and medieval villages. Finish with a wine estate visit with tastings and light lunch.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Small-group tour, Transportation IN/OUT town. Orientation horse riding lesson 1-hour relaxing horse ride through the Chianti countryside. Professional horse Guide & Tour Leader,Helmets, Typical Tuscan Meal Wine and olive oil tasting.Guided Winery Tour.

Repubblica Square.

€ 139 Everyday 9:30 a.m.

6hrs

TOUR AVAILABLE IN:

our Please look for lding a panel assistant hoou r tour. advertising

Small Groups Only

Legends Of Florence Romance, ghosts, historical anecdotes & curiosities. Get to know a hidden facet of this historic city. This unique tour takes you on a 2 hour walk through Florence, showing you the city’s places of legend.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Licensed guide, walking tour + 1 dvd Mystery Tuscany; DISCOUNT - Children under 5 years free of charge. From 6 to 12 years 50% off.

Signoria Square at the statue of Cosimo de' Medici on horseback

€ 35

Mon-WedSat 8:30 p.m.

2hrs

TOUR AVAILABLE IN:

9

Small Groups Only

Best Of Florence WALKING TOUR

Admire the monuments which have made Florence so famous for its beautiful architecture.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Licensed guide, earphones to hear your guide perfectly , GELATO (Italian ice-cream) DISCOUNT: Children 0-5 years free; 6-12 years 50% off. HIGHLIGHTS: Signoria Square, Uffizi Gallery, Ponte Vecchio, Pitti Palace, Republic Square, Duomo , S. Croce Church.

Signoria Square (at the Statue of Cosimo deʼ Medici on horseback)

€ 25 Everyday 11:00 a.m.

2hrs TOUR AVAILABLE IN:

W NE

Small Groups Only

The Medicis

MONEY. POWER. MAGNIFICENCE.

On the tracks of the Medicis Family!

Discover the amazing story of the ruling family of Florence.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Licensed guide, earphones to hear your guide perfectly; DISCOUNT: Children: 0-5 years free; 6-12 years 50% off. HIGHLIGHTS: San Lorenzo (Medici Chapels), Medici-Riccardi Palace, Duomo, Republic Square Signoria, Uffizi Gallery, Vasarian Corridor, Pitti Palace.

At the Statue in the middle of San Marco Square.

10

€ 25

Mon-Wed Fri-Sun 3:30 p.m.

2hrs

TOUR AVAILABLE IN:

W NE our Please look for lding a panel assistant hoou tour. r advertising

Small Groups Only

Vintage Photo Tour

BY POLAROID

Walk & Snap! Bring back home an unforgettable souvenir of Florence taking some Polaroid pictures.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Use of a Polaroid Camera - 10 Photos per couplea professional guide DISCOUNT: Children under 5 years free of charge. From 6 to 12 years 50% off.

HIGHLIGHTS: Santa Croce Square, Duomo Square , Signoria Square, Ponte Vecchio

Santa Croce Square - Statue of Dante Alighieri at the facade of the Church

€ 35 Tue-Thu-Sat 5:00 p.m.

2hrs TOUR AVAILABLE IN:

I Bike Florence Florence is perfect for biking and this bike tour takes you where the bus tours can’t go, in pedestrian areas and little tiny streets.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Guided Tour - Original vintage bikes, comfortable and well mantained and a delicious and refreshing GELATO (Italian ice-cream) DISCOUNT - Children: 0-5 years free - 6-12 years 50% off.

Repubblica Square. *from 1st May To 30 Sept.

FROM

€ 35 Everyday

10:00 a.m.

3:00 p.m.

6:00 p.m * 2hrs 30ʼ TOUR AVAILABLE IN:

11

€ 219 endouble for 2 persons

€ 299 in triple

Fiat 500

IN TUSCANY

Drive your Fiat 500 through the breathtaking Tuscan landscapes and gentle Chianti rolling hills. Lunch/Dinner and wine tasting at a 17th century villa.

€ 139 per person

Everyday

CHECK IN: 15 minutes before departure time; INCLUSIONS: Small group tour.Roundtrip transportation by minivan to/from departure point. Original vintage FIAT 500 classic cars.

Typical Tuscan meal. Wine and olive oil tasting.

Guided tour of 2 wineries and their cellars (including an organic farm). Professional Tour Escort Minivan Support.

9:30 a.m.

2:30 p.m.

6hrs TOUR AVAILABLE IN:

Repubblica Square.

A valid driving uired. license is requ not (although yo do need se) en a motorcycle lic

€ 109 € 219

and you must be at least 18 years of age to drive, at least 13 years to be a passenger.

with Smart

endouble for 2 persons

Tuscany by Vespa A true Italian experience! Ride a Vespa scooter along scenic country roads with splendid views of vineyards, olive groves, castles and villages. Lunch and wine tasting at a 17th century villa.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Roundtrip transportation by minivan to/from departure point, Official T-Shirt (no t-shirt for smart solution). Helmets, Tuscan meal ,Wine and olive oil tasting, Guided Winery Tour, Small group Vespa tour, Professional Tour Escort Minivan Support.

Repubblica Square.

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€ 139 per person

Everyday 9:30 a.m.

2:30 p.m 6hrs TOUR AVAILABLE IN:

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Wanna Be Italiano Cooking Class & Market tour

Delicious diversion! Accompany your chef to the Central Market to taste wine & food and select the ingredients for authentic Tuscan dishes you’ll prepare and eat.

CHECK IN: 15 minutes before departure time; INCLUSIONS: lunch with Wine Tasting (2 glasses of wine), Graduation Certificate.

DISCOUNT - 0-5 years free; 6-12 years. 50% off. *Please note that when the Central Market is closed (on Sundays and bank holidays) a special introduction and extra tastings at the cooking school will be substituted instead.

€ 79 Everyday* 9:00 a.m.

5hrs 30ʼ Repubblica Square.

TOUR AVAILABLE IN:

Pizza & Gelato Making

Italian classics! Learn to make the perfect pizza dough and a flavorful, light sauce to top it. Next, discover the secrets for making gelato, Italy’s favorite dessert.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Pizza and gelato lessons. Dinner with wine (soft drinks for children). Graduation certificate. DISCOUNT - 0-5 years free; 6-12 years. 50% off.

Repubblica Square.

€ 55 Everyday 3:00 p.m.

6:00 p.m.

3hrs TOUR AVAILABLE IN:

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BY

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ano, Badia a Passign Greve in Chianti, Montefioralle.

Small Groups Only

with dinner

Romantic Chianti AT SUNSET BY MINIVAN

Afternoon delight! Escape the busy city and relax on this comfortable minivan tour. Enjoy glorious Tuscan countryside, hilltop villages, unforgettable views and a visit to a wine estate for a tasting.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Comfortable air conditioned car or 7-8 seats minivan, expert English-speaking driver, visit to a wine estate, tour of the cellar, wine tasting. DISCOUNT - Children 0-5 years free of charge - from 6 to 10 years 50% off.

Piazza Cavalleggeri 1, at the National Library in Florence

BY

€ 125 € 79 Everyday 4:00 p.m.

4hrs / or 5hrs 30ʼ with dinner

TOUR AVAILABLE IN:

N VA I N

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Siena San Gimignano Monteriggioni

Small Groups Only

Siena San Gimignano Monteriggioni & Chianti Enjoy a small group tour discovering Siena in 1 hour with our guide (it includes the visit to the Cathedral).

CHECK IN: 15 minutes before departure time; INCLUSIONS: Air-conditioned car or 7-8 seats minivan. Expert English-speaking driver, one hour visit of Siena, free time in San Gimignano & Monteriggioni; NOT INCLUDED: extra for lunch and €27,00 p.p; DISCOUNT - Children under 5 years free of charge - from 6 to 10 years 50% off.

Piazza Cavalleggeri 1, at the National Library in Florence 14

€ 139 Mon-Wed Fri-Sun 9:00 a.m.

8hrs TOUR AVAILABLE IN:

BY

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Greve in Chianti, dia a Montefioralle, Ba n Sa o, an gn Passi Gimignano

Small Groups Only

Typical Chianti Villages SAN GIMIGNANO & WINE ROADS

A taste of Tuscany! Visit one of the world’s most enchanting areas with rolling hills, stunning scenery, quaint villages and vineyards. Our comfortable minivan tour includes a visit to a winery with tasting, a stop in typical Chianti villages and finally the discovery of medieval San Gimignano followed by a light lunch and wine tasting.

CHECK IN: 15 minutes before departure time; DISCOUNT: Children 0- 5 years free of charge.

From 6 to 10 years 50% off.

Piazza Cavalleggeri 1, at the National Library in Florence

BY

€ 110 Everyday 8:30 a.m.

6hrs 30ʹ

TOUR AVAILABLE IN:

N VA I N

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Siena San Gimignano Pisa

Small Groups Only

Siena San Gimignano Pisa Tuscany Top Highlights in one day! Enjoy this small group tour on a comfortable air-conditioned minivan. Visit Siena's historic centre with our expert guide, stop in the medieval San Gimignano.

Explore Pisa renowed for its leaning Tower, 30’ visit.

CHECK IN: 15 minutes before departure time; NOT INCLUDED: extra for lunch and €27,00 p.p; DISCOUNT - Children under 5 years free of charge. From 6 to 10 years 50% off.

Piazza Cavalleggeri 1, at the National Library in Florence

€ 149 Tue-Thu

8:30 a.m.

10hrs

TOUR IS AVAILABLE IN:

15

BY

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The tour includes Light lunch

Small Groups Only

Leonardo Da Vinci's Homeland: THE ORIGINS OF A GENIUS Discover the genius of great Leonardo da Vinci through this 5-hour tour by an air-conditioned 8-seat van. You will leave from Florence and cross the countryside through Leonardo's birthplace (Anchiano) and Vinci .

CHECK IN: 15 minutes before departure time; INCLUSIONS: Entrance fees museum in Anchiano and Vinci. English-speaking driver. Wine tasting and light lunch.

DISCOUNT - Children under 5 years free of charge. From 6 to 12 years 50% off.

Piazza Cavalleggeri 1, at the National Library in Florence

BY

€ 119 Mon-Wed-Fri 9:00 a.m.

5hrs

TOUR AVAILABLE IN:

N VA I N

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Cinque Terre Enjoy a full day excursion to the seaside 5 Terre in Liguria. Depart by minivan to reach Manarola and than have time to visit the famous 5 Villages, to have a bath in the sea ( summer season) and walk through the olive trees and vìneyards Paths.

CHECK IN: 15 minutes before departure time; DISCOUNT: Children under 5 years free of charge. From 6 to 10 years 50% off

Piazza Cavalleggeri 1, at the National Library in Florence 16

Small Groups Only

€ 169 Sat 7:30 a.m.

12hrs TOUR AVAILABLE IN:

IN

BY

A TR

New

Easy Pisa Excursion by train from Florence to Pisa.

Visit with the guide in 1 hour Piazza dei Miracoli including the entrance at the Cathedral. Optional entrance to the Leaning Tower.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Roundtrip Train Ticket to/from Pisa, assistance at departure in Florence, 1 hour guided walking tour in Pisa, ticket entrance for the Cathedral. Optional Ticket to enter the Leaning Tower. Children under 8 years not allowed in the Tower.

DISCOUNT - Children under 5 years free of charge. From 6 to 10 years 50% off - Children under 8 years not allowed inside the Tower.

Casa Italo (Italo Home) inside Santa Maria Novella Train Station.

BY

€ 69

with Tower Ticket

€ 48 Everyday, except Sunday english tour 09:30 a.m. spanish tour 12:30 p.m. approx 7hrs

N

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Easy Venice A new Sightseeing tour with daily departure from Florence by roundtrip high speed train.Take your train from Florence and visit Venice on your own!

CHECK IN: 15 minutes before departure time; INCLUSIONS: Roundtrip Train Ticket from/to Florence, assistance at departure in Florence, Vaporetto ticket,skip the line ticket for Basilica of San Marco. OPTIONAL SERVICES: Gondola Ride 34,00€ ; Discover Venice 23,00€; Gondola Ride + Discover Venice 49.00€; The Doge's Palace pm 36.00€. Only Eng. DISCOUNT - Children under 2 years of age free of charge, 3-6 years 20% .

€ 115 Everyday 7:20 a.m.

11hrs PRICES PER PERSON

Casa Italo (Italo Home) inside Santa Maria Novella NO EXPLANATION DURING THE TOUR 17 Train Station.

IN

BY

A TR

Easy Rome A new sightseeing tour with daily departure from Florence by roundtrip high speed train.

CHECK IN: 15 minutes before departure time; INCLUSIONS: Roundtrip Train Ticket to/from Rome, assistance at departure in Florence, Daily Rome Hop on Hop off bus tickets, entrance ticket for Colosseum; OPTIONAL SERVICES: Afternoon, Vatican Museums, Sistine Chapel & St. Peter’s Basilica 56.00€. DISCOUNT - Children under 2 years of age free of charge - 3-6 years 20%

€ 125 Everyday 8:10 a.m.

12hrs

AUDIOGUIDE IN:

Casa Italo (Italo Home) inside Santa Maria Novella Train Station.

EXCURSIONS BY COACH Pisa half day am

8:30 a.m.

5hrs 30ʼ

Pisa half day pm

2:45 p.m.

5hrs

Pisa Hd + Tower Tickets

8:30 a.m.

5hrs 30ʼ

€ 49 € 49 € 75

San Gimignano Siena Monteriggioni & Chianti

8:45 a.m.

10hrs 30ʼ

€ 63

Pisa San Gimignano Siena

8:00 a.m.

11hrs 30ʼ

Pisa & Lucca Pisa & Lucca With Lunch

9:00 a.m.

9hrs

5 Terre 5 Terre With Lunch

7:00 a.m.

12hrs 30ʼ

Ferrari: Living In The Fast Lane Small Groups

8:15 a.m.

11hrs

Val D'Orcia Tour

8:00 a.m.

11hrs 30ʼ

2:30 p.m.

5hrs 30ʼ

8:15 a.m.

11hrs

Chianti Colours & Flavours Assisi & Cortona

Bar Reale at Santa Maria Novella Station 18

€ 80 € 60 € 73 € 90 € 110 € 110 € 70 € 45 € 92

BY MINIVAN

Private Tours PISA HALF DAY

€ 140

SIENA HALF DAY

€ 149

OUTLET SHOPPING TOUR HD

€ 72

GRAND PANORAMIC TOUR OF FLORENCE

€ 105

AREZZO & CORTONA

€ 150

full day

PISA & LUCCA

€ 150

VAL D’ORCIA MONTEPULCIANO & PIENZA full day

€ 189

CHIANTI & WELLNESS

€ 140

full day

Small Groups Only

Our Minivan

19

GENERAL CONDITIONS

ACCORD Tourist Solutions di Ciabatti Simone is a fully licensed Tour Operator and Travel Agency based in Italy, covered by insurance policy n 172779 by Mondial Assistance. Accord Tourist Solutions is not liable in respect of personal injury, loss or damage of luggage by the client, of death. The company is not responsible for any injury, loss, delay, inconvenience caused by force majeure or other events which are beyond our control or which are not preventable by reasonable diligence by Accord Tourist Solutions, such as wars, floods, unusual severe weather, etc.

REFUNDS ON UNUSED SERVICES

ACCORD Tourist Solutions cannot refund a client for services that he/she has decided not to utilize. No reimbursement will be granted to any client who is not at the place of departure at the scheduled time or to clients who lose contact with the guide or do not complete the excursion.

CANCELLATION BY ACCORD TOURIST SOLUTIONS

We reserve the right to cancel the trip without any penalty in case of circumstances beyond our control and when the minimum number of participants, specified in the tour program is not reached. In this case the client will be completely reimbursed only of the sum paid. Accord Tourist Solutions is not responsible for additional expenses that may be incurred by a client in relation to a cancelled tour (i.e. flights, hotels etc).

TRAVEL INSURANCE

We strongly recommend that you arrange travel insurance to cover cancellation due to unforeseen circumstances or those beyond your control. Also we recommend a medical and personal insurance to cover medical expenses and loss of baggage or personal belonging.

DISPUTES

The contract is governed by Italian law and in case of dispute that we can not settle amicably, exclusive jurisdiction is conferred on the Italian court

COMPLAINTS

Any complaint must be communicated in writing to Accord within 10 business days after the date of the tour.

TERMS AND CONDITIONS / CANCELLATION FEE If you cancel a reservation , we apply the following cancellation fees .

Regular tours Up to 7 days prior to arrival: no charge From 7 to 3 days ; 30% of the total cost Less than 3 days: Total amount / No reimbursement will be granted

CONTACTS CORSO TINTORI, 6 - 50122 FLORENCE ITALY Telephone : +39 055 2399493 +39 055 2650613 +39 340 8337500 TOURS@ACCORDSOLUTIONS.IT WWW.ACCORDSOLUTIONS.IT

ITALY SMART TOURS & EXPERIENCES