Apprenticeships-FINAL by Accrington & Rossendale College

accross Apprenticeships Prospectus

Principal: Stephen Carlisle Deputy Principal: Lynda Mason Main Reception T_01254 389933 F_01254 354001 Information+ Centre T_01254 354354 E_info@accross.ac.uk Apprenticeships Programme Leader - Ian Emmott T_01254 354409 M_07843357907 E_iemmott@accross.ac.uk Administrator - Martin Kelly T_01254 354231 E_kelly.m@accross.ac.uk

Training Support Officer - Julie Wrigley T_01254 354220 M_07971049965 E_jwrigley@accross.ac.uk Training Support Officer - Denise Easton T_01254 354230 M_07803658863 E_deaston@accross.ac.uk Higher Education Office T_01254 354047 Pre-apprenticeships Please contact Ian Emmott for further details T_01254 354409 M_07843357907 E_iemmott@accross.ac.uk

Training Support Officer - Jan Bowman T_01254 354351 M_07595204206 E_jbowman@accross.ac.uk Training Support Officer - Dan Pinder T_01254 354341 M_07595204218 E_dpinder@accross.ac.uk Training Support Officer - Janet Strahan T_01254 354345 M_07803658864 E_jstrahan@accross.ac.uk Training Support Officer - Rachel Tinkler T_01254 354361 M_07711082500 E_rtinkler@accross.ac.uk Training Support Officer - Jill Howlett T_01254 354230 M_07595204216 E_jhowlett@accross.ac.uk

Accrington & Rossendale College (accross) exists to provide high quality education and training to the widest range of local people. The details in this course guide were correct at the time of print. The College however, reserves the right to alter the information contained in this publication at any time. Classes will run subject to sufficient student numbers, please check with our staff if you want to be sure that a programme is running or a specific facility is in operation. This prospectus is available in a range of formats eg; large format or braille. For more details please call 01254 354354 or e-mail info@accross.ac.uk Please call the Collegeâ&#x20AC;&#x2122;s main reception with any enquiries you may have on 01254 389933. Designed and written by the accross Marketing Team.

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Contents 4 Welcome 4 What qualifications will you gain? 5 Your questions answered

6 Construction, Building Services, Motor Engineering and Technology

7 Brickwork (Levels 2 and 3) 7 Carpentry and Joinery (Levels 2 and 3) 8 Cleaning and Support Services (Level 2) New! 8 Floor Covering (Level 2) 9 Maintenance Operations (Level 2) 9 General Construction Operations (GCO) (Level 2) 10 Motor Vehicle (Levels 2 and 3) 10 Painting and Decorating (Levels 2 and 3) 11 Plastering (Levels 2 and 3) 11 Plumbing (Levels 2 and 3)

Creative Industries

13 Hairdressing (Levels 2 and 3) 14 Beauty Therapy (Levels 2 and 3) 14 Nail Services (Level 3) 15 Floristry (Level 2) New! 15 Horticulture (Level 2) 16 Hospitality (Level 2) 16 Food Preparation and Cooking (Level 2) 17 Professional Cookery (Levels 2 and 3)

20 Professional Studies

19 Accounting (Levels 2, 3 and 4) 19 Business and Administration (Level 2) 20 Business and Administration (Level 3) 20 Children & Young Persons Workforce (Levels 2 and 3) 21 IT Users - iTQ (Levels 2 and 3) New! 22 Customer Service (Level 2) 22 Retail (Level 2) 23 Travel and Tourism (Levels 2 and 3) 24 Sustainable Resource Management (Level 2) New! 25 Sustainable Resourse Recycling (Level 2) New! 26 Building Cleaning Industry (Level 2) New! 27 Local Environmental Services (Level 2) New! 28 Supporting Teaching and Learning in Schools (Level 2) New! 29 Healthcare Support Services (Level 2) New! 30 Health & Social Care (Level 2) New! 31 Who could you be? 32 Support for you & Extra support 32 Health and safety & Equality and Diversity 33 Safeguarding children 34 Where we are

For full course details go to www.accross.ac.uk

Welcome to the accross apprenticeships guide. If you are looking to kick start your What career by gaining a nationally recognised qualification, yet learn better on the job than in a classroom, then an qualifications apprenticeship pathway may be the route for you. will you gain? Apprenticeships teach you a trade through learning in the workplace, backed up with theoretical knowledge that may be delivered at College. Not only will you get on the job training, you will also earn money from day one.

Apart from the chance to learn a trade, gain real-life work experience and earn money, through an apprenticeship you will gain a range of qualifications. These are:

Plus, did you know that over the course of your career you can earn on average £100,000 more than those who don’t do an apprenticeship.

National Vocational Qualification (NVQ) To gain your NVQ, an assessor will regularly visit your workplace and you will be assessed on work-based tasks.

Apprenticeships are nationally recognised as a fantastic pathway into the career of your choice and accross now offers apprenticeships in almost all industries.

Technical Certificate A technical qualification such as a BTEC or City & Guilds (relevant to the specific apprenticeship). Functional Skills/Key Skills Your apprenticeship will also help to develop your functional skills (maths and english and in some cases IT). You will be taught functional skills at College and you will be encouraged to develop these further in the workplace. Your functional skills monitoring will be through a combination of observations, portfolio based evidence and assessment.

‘Not only will you get on the job training, you will also earn money from day one.’ 4

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You want to know… I’m not sure which apprenticeship I should do. How can I decide? By asking us…we have trained advisors who can help you find the perfect match for your skills, experience and lifestyle. Will this cost me anything? No. You will not have to pay any money towards the cost of your apprenticeship. Depending on your age and the scheme you choose, your employer may have to make a financial contribution. The Skills Funding Agency pay the full cost of your training if you are aged 16 - 18. Your employer may be expected to contribute to your training cost if you are older. How much money will I earn? You will be paid the National Minimum wage rates for an Apprentice. How long will it take? This will be discussed at the beginning of your programme with your Training Support Officer (TSO) who will build you an individual learning plan. Apprenticeships generally take between 12 - 23 months. What hours will I work? Most apprenticeships are based on full-time, working hours, and may be a mixture of time in the workplace and time at College. More time is spent in the workplace than at College (for example four days a week at work and one day at College). How will I be monitored as an apprentice? We will allocate you your own Training Support Officer (TSO) who will come out to your place of work to offer you support, monitor your progress and ensure that you are in a safe and secure environment. They will also meet with you when you are in College and will feedback progress reports

to your employer. Where can an apprenticeship lead? There are a number of routes that you can take after an apprenticeship. You can use the skills that you have developed to carry on in employment. You can also use the apprenticeship scheme to go on to an Advanced Apprenticeship. This is your Level 3 qualification and can take you into higher education. Apprenticeships are constantly evolving and as such many now count towards your university application. What is involved in an apprenticeship? Practical: You will be assessed on your practical ability to do your job. These will take place in the College and in your place of work. Theory: Depending on your course you will complete assignments and tests, based on the modules you take. You will receive regular updates on your progress.

Functional skills: You will complete functional skills evidence and where possible this will be related to your course of study.

Evidence: During your course you will compile a file of evidence which chronicles your experiences and proves you have completed various activities.

Dress codes: Each apprenticeship area has its own dress code. You will be given details of the clothes that you will be expected to wear.

For full course details go to www.accross.ac.uk

Course information Construction, Building Services, Motor Engineering and Technology

(01254) 354354

Brickwork

Carpentry and Joinery

Level 2

Attendance: Venue: Duration:

Part-time day / Block release Hameldon Centre, Broad Oak Campus One year

Details: The learners will be in employment four days per week building a portfolio for NVQ level 2 and will attend college one day a week and block release to study towards:

• Level 2 diploma in brickwork • Employment rights and responsibilities • Functional skills in maths and english

• • •

To achieve level 2 in brickwork the learner must complete six units in total. These units include: • Conform to efficient working practices • Set out masonry structures • Erect masonry structures • Move and handle resources • Place and finish specialist concrete Progression would be on to an Advanced Apprenticeship.

Level 3

also available call 01254 354354 for more info

Level 2 diploma in site carpentry or bench joinery Employment rights and responsibilities Functional skills in maths and english

To achieve level 2 in carpentry and joinery the learner must complete five units in total. These units include: • Conform to efficient working practices • Conform to general workplace safety • Move and handle resources • Set up and use circular saw Progression would be on to an Advanced Apprenticeship.

Level 3

also available call 01254 354354 for more info

For full course details go to www.accross.ac.uk

Cleaning and Support Services Floor Covering Level 2

Level 2

Attendance: Work-based Venue: Employer Premises Duration: 12 - 18 months

Attendance: Part-time day / Block release Venue: Hameldon Centre, Broad Oak Campus Duration: Two years

Details: As an apprentice you will take the following qualifications:

Details: The learners will be in employment four days per week building a portfolio for NVQ level 2 and will attend college one day a week and block release to study towards:

• • • •

Level 2 certificate in cleaning principles (technical certificate) Level 2 certificate in cleaning and support services skills (QCF) Functional skills in maths and english Employee rights and responsibilities

Mandatory units include: • Dealing with routine and non-routine waste • Health and safety for the cleaning and support services industry • Working with customers and others in the cleaning and support services industry • Communicating effectively within the workplace • Developing yourself within your job role

• Level 2 diploma in floor covering • Employment rights and responsibilities • Functional skills in maths and english To achieve level 2 in floor covering the learner must complete eight units in total. These units include: • Conform to efficient work practices • Conform to general workplace safety • Move and handle resources • Install impervious floor coverings • Install textile floor coverings • Set out for using floor coverings

(01254) 354354

Maintenance Operations Level 2

General Construction Operations (GCO) Level 2

Attendance: Venue: Duration:

Part-time day / Block release Hameldon Centre, Broad Oak Campus 18 months

Attendance: Part-time day / Block release Venue: Hameldon Centre, Broad Oak Campus Duration: One year

Details: The learner will be in employment as premises staff or a caretaker four days per week and will combine both block and day release throughout the course. They will work towards their NVQ level 2 and attend college one day a week to study towards:

Details: The learners will be in employment four days per week building a portfolio for NVQ level 2 and will attend college one day a week and block release to study towards:

• Level 2 diploma • Employment rights and responsibilities • Functional skills in maths and english To achieve a full level 2 diploma the learners must complete eight units. Mandatory units include: • Know how to carry out safe working practices in construction • Carry out safe working practices in construction • Knowledge of information, quantities and communicating with others • Knowledge of building methods and construction technology • Carry out small-scale masonry trade repairs • Carry out small-scale painting, decorating and associated trade repairs

• • •

Level 2 diploma in general construction operations (GCO) Employment rights and responsibilities Functional skills in maths and english

To achieve level 2 in general construction operations the learner must complete seven units in total. These units include: • Conform to efficient work practices • Conform to general workplace safety • Move and handle resources • Place and finish non-specialist concrete • Lay domestic drainage • Operate specialist power tools and equipment

For full course details go to www.accross.ac.uk

Motor Vehicle

Painting and Decorating

Attendance: Part-time day / Block release Venue: Hameldon Centre, Broad Oak Campus Duration: Two years

Attendance: Part-time day / Block release Venue: Hameldon Centre, Broad Oak Campus Duration: One year

Details: The learner will be in employment four days per week building a portfolio for the NVQ and will attend college one day a week. Learners can work towards motorcycle, light motor vehicle, auto electrical or fast fit and will study towards:

Details: The learner will be in employment four days per week building a portfolio for NVQ level 2 and will attend college one day a week and block release to study towards:

Levels 2 and 3

• Level 2 technical certificate in motor engineering • Employment rights and responsibilities • Functional skills in maths, english and IT The modules will include: • Safe working practices • Routine vehicle maintenance • Remove and replace light vehicle auxiliary electrical units and components • Remove and replace light vehicle chassis units and components • Remove and replace light vehicle engine units and components Progression is on to the Advanced Apprenticeship.

Level 2

• Level 2 diploma in painting and decorating • Employment rights and responsibilities • Functional skills in maths and english To achieve level 2 in painting and decorating the learner must complete seven units in total. These units include: • Conform to efficient work practices • Conform to general workplace safety • Move and handle resources • Prepare surfaces for painting and decorating • Hang wall coverings (standard papers) Progression is on to the Advanced Apprenticeship.

Level 3

also available call 01254 354354 for more info

(01254) 354354

Plastering

Plumbing

Attendance: Venue: Duration:

Level 2

Part-time day / Block release Hameldon Centre, Broad Oak Campus One year

Details: The learners will be in employment four days per week building a portfolio for NVQ level 2 and will attend college one day a week and block release to study towards: • Level 2 diploma in plastering • Employment rights and responsibilities • Functional skills in maths and english To achieve level 2 in plastering the learner must complete nine units in total. These units include: • Conform to efficient work practices • Conform to general workplace safety • Install direct bond dry linings • Prepare background surfaces for plaster work • Produce external solid render finishes • Install mechanically fixed plasterboard Progression is on to the Advanced Apprenticeship.

Level 2

Part-time day / Block release Hameldon Centre, Broad Oak Campus One year

Details: The learners will be in employment four days per week building a portfolio for NVQ level 2 and will attend college one day a week with one block week and study towards: • Level 2 technical certificate in plumbing • Employment rights and responsibilities • Functional skills in maths and english To achieve level 2 in plumbing the learner must complete six units in total. These units include: • Contribute to the improvement of the plumbing environment • De-commission non-complex plumbing systems • Maintain effective plumbing relationships • Install non-complex plumbing systems and components • Maintain a safe working environment when undertaking plumbing Progression is on to the Advanced Apprenticeship.

Level 3

also available call 01254 354354 for more info

Level 3

also available call 01254 354354 for more info

For full course details go to www.accross.ac.uk

Course information Creative Industries

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Hairdressing

Attendance: One day per week in College Venue: Seasons Salon, Coppice Centre, Broad Oak Campus Duration: 18 - 24 months

Details: The learners will be in employment four days per week studying towards NVQ level 2 and will attend college one day a week to study towards:

Details: The learners will be in employment four days per week studying towards NVQ level 3 and will attend college one day a week to study:

• NVQ Level 2 hairdressing • Employment rights and responsibilities • Keyskills in maths and english

• NVQ level 3 hairdressing • Employment rights and responsibilities • Keyskills in maths and english

Mandatory units include: • Make sure your own actions reduce risks to health and safety • Give clients a positive impression of yourself and your organisation • Advise and consult clients • Shampoo, condition and treat the hair and scalp • Change hair colour • Style and finish hair • Set and dress hair • Cut hair into a basic style • Style dress and finish hair

Mandatory units include: • Monitor procedures to safely control work operations • Promote additional services and products to clients • Provide hairdressing consultation services • Creatively cut hair using a combination of techniques • Colour hair using a variety of techniques • Provide colour correction services • Creatively style and dress long hair • Develop and enhance your creative hairdressing skills

Level 2

Optional units would be negotiated to match the work place and job role.

Level 3

Optional units would be negotiated to match the work place and job role.

For full course details go to www.accross.ac.uk

Beauty Therapy

Nail Services

Attendance: One day per week Venue: Seasons Salon, Coppice Centre, Broad Oak Campus Duration: 18 - 24 months

Attendance: Part-time (day) Venue: Seasons Salon, Coppice Centre, Broad Oak Campus Duration: 18 - 24 months

Details: The learners will be in employment four days per week studying towards NVQ level 2 & 3 and will attend college one day a week to study towards:

Details: The learners will be in employment four days per week studying towards NVQ level 3 and will attend college one day a week to study towards:

• NVQ level 2 & 3 beauty therapy • Employment rights and responsibilities • Keyskills in maths and english

• NVQ level 3 nail services • Employment rights and responsibilities • Keyskills in maths and english

Mandatory units include: • Manicure • Pedicure • Temporary hair removal • Anatomy and physiology • Facial techniques • Make-up • Eye treatments • Health and safety • Customer service

Mandatory units include: • Extend and maintain nails including sculptured gel and acrylic • Electric filing techniques • Fashion and photographic make-up • Anatomy and physiology • Advanced nail art and national competition entry • Health and safety • Promotion of products and services • Effectiveness at work • Workshops covering communication, practical calculations and IT

Level 2 & 3

Optional units would be negotiated to match the work place and job role.

Level 3

Optional units would be negotiated to match the work place and job role.

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Floristry

Horticulture

Attendance: Part-time day / Block release Venue: Employer Premises Duration: One year

Attendance: Part-time day / Work based Venue: Broad Oak Campus Duration: One year

Details: The learner will be in employment working towards a NVQ level 2 and delivered in the workplace:

Details: The learner will be in employment four days per week working towards NVQ level 2 in horticulture and will be assessed in the workplace. Learners will attend college one day a week, alternatively assessment in the workplace can be organised to study:

Level 2

• Level 2 diploma in work-based floristry • Employment rights and responsibilities • Functional skills in maths and english To achieve level 2 in floristry, the learner must complete 43 credits in total. Mandatory units include: • Identify, check and monitor the quality of incoming cut materials • Plan, prepare and construct floral arrangements, tied floristry and funeral designs. • Monitor and maintain health and safety Optional units would be negotiated to match the workplace and job role.

Level 2

• NVQ level 2 horticulture: theory • Technical certificate • Functional skills in maths and english To achieve level 2 in horticulture the learner must complete 37 credits in total of which 15 are mandatory. Mandatory units are: • Monitor and maintain health and safety • Develop personal performance and maintain working relationships • Effective working relationships And a further 18 credits from the optional units would be negotiated to match the work place and job role: • Seeding and planting • Establishing plants and/or seeds in soil

For full course details go to www.accross.ac.uk

Hospitality Level 2

Food Preparation and Cooking Level 2

Attendance: Part-time (day) Venue: 1853 Eatery Duration: One year

Attendance: Part-time (day) Venue: The Globe Centre Eatery Duration: One year

Details: You will need to have a full-time job in a restaurant to enrol on this course and will complete your practical assessments there, whilst studying the theoretical aspects when in college, one day a week. You will need good communication skills and a pleasant outgoing personality. You must have a professional appearance, be dedicated and committed to your chosen career.

Details: This one year course will develop your practical skills whilst allowing you to work one day a week in our well equipped hospitality and catering section. In addition to your practical work you will study the theoretical aspects of the course, undertaking practical assessments and end of unit examinations.

Gaining this level 2 qualification will give you the best possible start in a career in the catering industry and allow you to progress to a level 3 qualification in Hospitality supervision and leadership. Mandatory units include: • Maintain a safe, hygienic and secure working environment • Prepare and clear areas for table service • Serve food at the table • Serve alcoholic and soft drinks Optional units would be negotiated to match the work place and job role.

Mandatory units include: • Maintain Food Safety • Prepare, cook and finish dishes • Prepare, cook and finish sauces Optional units in this qualification would include the following: • Customer Service • Kitchen Documentation • Cook and finish basic pastry dishes • Cook and finish basic sponges and cakes Gaining this Level 2 qualification will provide an opportunity to progress onto the Level 3 Professional Cookery qualification.

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Professional Cookery

Attendance: Part-time (day) Venue: The Globe Centre Eatery Duration: 12 - 18 months

Attendance: Part-time (day) Venue: The Globe Centre Eatery Duration: One year

Details: This one year course will develop your practical skills whilst allowing you to work one day a week in our well equipped, hospitality and catering section. In addition to your practical work you will study the theoretical aspects of the course, undertaking practical assessments and end of unit examinations.

Gaining this level 2 qualification will give you the best possible start to a professional career in the catering industry and allow you to progress to the level 3 professional cookery programme.

Gaining this level 3 qualification will give you the best possible start to a professional career in the catering industry.

Level 2

Mandatory units include: • Maintain a safe, hygienic and secure working environment • Prepare and cook meat and poultry • Cook and finish basic vegetable dishes Optional units would be negotiated to match the work place and job role.

Level 3

Mandatory units include: • Maintain food safety • Prepare, cook and finish dishes • Prepare, cook and finish sauces Optional units would be negotiated to match the work place and job role. This professional programme offers progression opportunities to HNC/HND in Hospitality Management.

For full course details go to www.accross.ac.uk

Course information Professional Studies

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Accounting Level 2

Business and Administration Level 2

Attendance: See below Venue: Broad Oak Centre, Broad Oak Campus Duration: One year

Attendance: Part-time day / Block release Venue: Broad Oak Centre, Broad Oak Campus Duration: One year

Details: Learners on this course can attend either part time day/evening or for two evenings per week.

Details: The learners will be in employment four days per week studying towards NVQ level 2 and will attend college one day a week to study towards:

The course consists of six units in total. Five of these units will be assessed through computer based exams. The unit entitled ‘working effectively in accounting and finance’ will be assessed internally.

• Technical certificate (theory of administration) • Employment rights and responsibilities • Functional skills in maths and english • Portfolio building

The units assessed by computer are: • • • • •

Basic accounting 1 Basic accounting 2 Basic costing Professional ethics Computerised accounting

The unit which will be internally assessed is: • Working effectively in accounting and finance

Levels 3 and 4 also available call 01254 354354 for more info

To achieve the OCR NVQ level 2 in business and administration, the learner must complete a minimum of 21 credits. These include mandatory units which provide nine of these credits. The remaining units would be negotiated to match the workplace and job role. Mandatory units include: • Manage own performance in a business environment • Improve own performance in a business environment • Work in a business environment • Communicate in a business environment Additional units could include: • Produce documents in a business environment • Support the organisation of meetings • Handle mail • Make and receive telephone calls

For full course details go to www.accross.ac.uk

Business and Administration

Children & Young Persons Workforce

Attendance: Part-time day / Block release Venue: Broad Oak Centre, Broad Oak Campus Duration: 15 months

Attendance: Part-time day / Block release Venue: Broad Oak Centre, Broad Oak Campus Duration: 18 months

Details: The learners will be in employment four days per week studying towards NVQ level 3 and will attend college one day a week to study towards:

Details: The learners will be in employment four days per week studying towards NVQ level 2 and will attend college one day a week to study towards:

• Technical certificate (theory of administration) • Employment rights and responsibilities • Functional skills in maths and english • Portfolio building

• NVQ level 2 children & young persons workforce • Technical certificate (theory of working with children 0 - 16yrs) • Employment rights and responsibilities • Paediatric first aid • Keyskills in maths, english and IT • Portfolio building

Level 3

To achieve the OCR NVQ level 3 in business and administration, the learner must complete a minimum of 30 credits. These include mandatory units which provide 13 of these credits. The remaining units would be negotiated to match the workplace and job role. Mandatory units include: • Manage own performance in a business environment • Evaluate and improve own performance in a business environment • Work in a business environment • Communicate in a business environment Additional units could include: • Solve business problems • Supervise an office facility • Design and produce documents

Level 2

To achieve level 2 NVQ in children & young persons workforce the learner must complete seven units made up of six mandatory units and one optional unit. Optional units would be negotiated to match specific work place job roles. Mandatory units include: • Contribute to a positive environment • Help to keep children safe • Support children’s development

Level 3

also available call 01254 354354 for more info

(01254) 354354

IT Users (iTQ)

Attendance: Part-time day / Block release Venue: Broad Oak Centre, Broad Oak Campus Duration: One year

Details: The learners will be in employment four days per week, studying towards the diploma for IT users (iTQ) at level 2, and will attend college one day a week to study towards:

Details: The learners will be in employment four days per week, studying towards the diploma for IT users (iTQ) at level 3, and will attend college one day a week to study towards:

• iTQ Level 2 • Functional skills in maths, english and IT • Employment rights and responsibilities

• iTQ level 3 • Functional skills in maths, english and IT • Employment rights and responsibilities

With over 20 optional units to choose from an apprentice can select from the familiar MS Office based units such as word processing, spreadsheets and presentation software to using IT to find and exchange information with the unit using mobile IT devices, to using IT systems such as the unit optimise IT system performance. The college working with the employer, will help the apprentice choose the optional units to gain a total of 38 credits.

With over 20 optional units to choose from an apprentice can select from the familiar MS Office based units such as word processing, spreadsheets and presentation software to using IT to find and exchange information with the unit using mobile IT devices, to using IT systems such as the unit optimise IT system performance. The college working with the employer will help the apprentice choose the optional units to gain a total of 39 credits.

The mandatory unit is: • Improving productivity using IT

Level 2

Level 3

For full course details go to www.accross.ac.uk

Customer Service

Retail

Attendance: One day per week Venue: Broad Oak Centre, Broad Oak Campus Duration: One year

Attendance: Part-time day / Block release Venue: Broad Oak Centre, Broad Oak Campus Duration: One year

Details: The learners will be in employment four days per week studying towards NVQ level 2 and will attend college one day a week to study towards:

• • •

• • • •

Level 2

Technical certificate (BTEC award in customer service - online test) Employment rights and responsibilities Functional skills in maths and english

To achieve the Edexcel level 2 in customer service, the learner must complete seven units in total; five mandatory units, and two optional units. Mandatory units include: • Prepare yourself to deliver good customer service • Deal with customers in writing or using ICT • Recognise and deal with customer queries, requests and problems • Develop customer relationships

Level 2

Diploma in retail skills Diploma in retail knowledge Employment rights and responsibilities Functional skills in maths and english

To achieve the diploma in retail the learner must complete four units. Diploma in retail knowledge is made up of one mandatory unit and three optional units. Optional units would be negotiated to match specific work place job roles. Learners will gain a wide range of skills and have continual assessment both in the workplace and in college. Successful completion of this course could lead on to a level 3 within the industry.

Optional units would be negotiated to match the work place and job role.

(01254) 354354

Travel and Travel and Tourism Services Tourism Services Level 2

Level 3

Attendance: Part-time day / Block release Venue: Broad Oak Centre, Broad Oak Campus Duration: One year

Attendance: Part-time day / Block release Venue: Broad Oak Centre, Broad Oak Campus Duration: 16 Months

Details: The learner will be in employment four days per week studying towards NVQ level 2 and will attend college one day a week to study towards:

Details: The learner will be in employment four days per week studying towards NVQ level 3 and will attend college one day a week to study towards:

• • •

• Technical certificate (worldwide travel and tourism destinations, travel insurance, UK travel and tourism destinations) • Employment rights and responsibilities • Functional skills in maths and english

Technical certificate (worldwide travel and tourism destinations, additional travel and tourism services, UK travel and tourism destinations) Employment rights and responsibilities Functional skills in maths and english

To achieve the City and Guilds level 2 in travel and tourism services, the learner must complete six units in total; three mandatory units, and three optional units.

To achieve the City and Guilds level 3 in travel and tourism services, the learner must complete six units in total; three mandatory units, and three optional units.

Mandatory units include: • Give customers a positive impression of yourself and your organisation • Ensure your own actions reduce risks to health and safety and develop and maintain your effectiveness at work.

Mandatory units include: • Ensure your own actions reduce risks to health and safety • Organise your work and personal development and improve the customer relationship.

Optional units would be negotiated to match the work place and job role.

For full course details go to www.accross.ac.uk

Sustainable Resource Management: Residual Waste Pathway - Level 2 Venue: Work based Duration: 12 months Qualifications included in the framework: • Employee Rights and responsibilities • Personal Learning and Thinking Skills (PLTS) • Level 1 Key Skills in Application of number • Level 1 Key Skills in Communication Level 2 Certificate in Principles of Sustainable Resource Management (7571) QCF (Technical Certificate) A knowledge based qualification covering the principles of waste management. Minimum of 19 credits over both mandatory and optional units. 15 credits are gained from the 7 mandatory units and a minimum of 4 credits from an optional list. Learner will provide a portfolio of evidence including assignment(s) showing knowledge of the industry followed by a multiple choice exam externally set by the awarding body to demonstrate knowledge.

Level 2 Certificate for Sustainable Waste Management (0746) QCF Final piece of evidence for the Apprenticeship Framework. The Certificate is a 33 credit qualification made up of 7 mandatory units (27 credits) and 3 optional units (3 units with a minimum of 6 credits). Mandatory units cover topics such as waste collection, working as part of a team, complying with procedures and working practices, health and safety customer service. Optional units cover both the role of both a driver and a collection operative, and are to be chosen to reflect their job role and make up the required number of credits. Underpinning knowledge to demonstrate the learners’ knowledge, and evidence from their work to demonstrate skills, ability and technique. Evidence gathered through the framework will also provide support for this qualification.

(01254) 354354

Sustainable Resource Management: Recycling Pathway - Level 2 Venue: Work based Duration: 12 months Qualifications included in the framework: • Employee Rights and responsibilities • Personal Learning and Thinking Skills (PLTS) • Level 1 Key Skills in Application of number • Level 1 Key Skills in Communication Level 2 Certificate in Principles of Sustainable Resource Management (7571) QCF (Technical Certificate) A knowledge based qualification covering the principles of waste management. Minimum of 19 credits over both mandatory and optional units. 15 credits are gained from the 7 mandatory units and a minimum of 4 credits from an optional list. Learner will provide a portfolio of evidence including assignment(s) showing knowledge of the industry followed by a multiple choice exam externally set by the awarding body to demonstrate knowledge.

Level 2 Diploma in Sustainable Recycling Activities (0748) QCF Final piece of evidence for the Apprenticeship Framework. The Certificate is a 37 credit qualification made up of 5 mandatory units (22 credits) and a minimum of 15 credits from the optional units available. Mandatory units cover topics such as developing relationships with colleagues and others, the promotion of recycling services, health and safety, environmentally good practice and developing personal performance.Optional units cover both the role of both a driver and a collection operative, and are to be chosen to reflect their job role and make up the required number of credits. Underpinning knowledge to demonstrate the learners’ knowledge, and evidence from their work to demonstrate skills, ability and technique. Evidence gathered through the framework will also provide support for this qualification.

For full course details go to www.accross.ac.uk

Building Cleaning Industry Pathway - Level 2 Venue: Work based Duration: 12 months Qualifications included in the framework: • Employment Responsibilities and Rights within the Property Industry • Personal Learning and Thinking Skills (PLTS) • Level 1 Key Skills in Application of number • Level 1 Key Skills in Communication BICSc Cleaning Operative Proficiency Certificate (Optional) 10 tasks covered with practical observations to demonstrate competence. Tasks include: Machine safe use and care, chemical competence, storage of equipment, mop sweeping, damp mopping, buffing, spray cleaning, suction cleaning (vacuuming), damp wiping, washing and polish application and cleaning washroom areas. Level 2 Certificate in Cleaning Principles (Technical Certificate) A four-unit qualification for learners already working or wanting to work within the cleaning industry. Three mandatory units (Dealing with routine and non-routine waste, Health and Safety for the Cleaning Support Services Industry, working with customers and others) with one optional unit from a range of internal and external cleaning processes. Learner will provide set coursework showing knowledge of the industry followed by a multiple choice exam externally set by the awarding body demonstrate knowledge. Practical skills will

also be assessed to confirm their skills and technique on the chosen optional unit. Level 2 Certificate in Cleaning and Support Service Skills (QCF) Final piece of evidence for the Apprenticeship Framework. The Certificate is a 7 unit qualification made up of 4 mandatory and 3 optional units. Mandatory units cover Health and Safety, communication effectively in the workplace, developing yourself in the job role and either working alone or within a team. Optional units cover both external and internal cleaning processes. Underpinning knowledge to demonstrate the learners’ knowledge, and evidence from their work to demonstrate skills, ability and technique. Evidence gathered through the framework will also provide support for this qualification.

(01254) 354354

Local Environmental Services Pathway - Level 2 Venue: Work based Duration: 12 months Qualifications included in the framework: • Employee Rights and responsibilities within the Industry • Personal Learning and Thinking Skills (PLTS) • Level 1 Key Skills in Application of number • Level 1 Key Skills in Communication Level 2 Award in Cleaning Principles (Technical Certificate) A three - unit qualification for learners already working or wanting to work within the cleansing/horticulture industry. These units are: • Dealing with routine and non-routine waste • Health and Safety for the horticulture/ cleansing Industry • Working with customers and others

Level 2 Certificate in Local Environmental Services Skills (QCF) Final piece of evidence for the Apprenticeship Framework. The Certificate is a 20 credit qualification made up of 4 mandatory units (9 credits) and optional units from 2 suites. Mandatory units cover Health and Safety, communicating effectively in the workplace, developing yourself in the job role and either working alone or within a team. Optional units cover both cleansing and horticulture; units are to be chosen from both suites to make up the required number of credits. Underpinning knowledge to demonstrate the learners’ knowledge, and evidence from their work to demonstrate skills, ability and technique. Evidence gathered through the framework will also provide support for this qualification.

Learner will provide set coursework showing knowledge of the industry followed by a multiple choice exam externally set by the awarding body to demonstrate knowledge.

For full course details go to www.accross.ac.uk

Supporting Teaching and Learning in Schools Level Level 2 2

Attendance: Part-time day / Block release Venue: Broad Oak Centre, Broad Oak Campus Duration: Two years Details: The learners will be in employment four days per week studying towards NVQ level 2 and will attend college one day a week to study towards: • NVQ level 2 supporting teaching and learning • Technical certificate (theory of teaching and learning in schools) • Employment rights and responsibilities • Keyskills in maths, english and IT To achieve NVQ level 2 in supporting teaching and learning in schools the learner must complete seven units made up of five mandatory units and two optional units. Optional units would be negotiated to match specific work place job roles. Mandatory units include: • Provide support for learning activities • Support children’s development • Help to keep children safe • Contribute to positive relationships • Provide effective support for your colleagues

(01254) 354354

Healthcare Support Services Level 2

Attendance: Part-Time/Block Release Venue: Broad Oak Centre, Broad Oak Campus Duration: 12 months Details: The learners will be in employment four days per week studying towards NVQ Level 2 Certificate and will attend college one day a week to study towards: • • • •

Level 3

also available call 01254 354354 for more info

NVQ Level 2 Certificate in Healthcare Support Services Employment Rights & Responsibilities Key/Functional Skills at Level 1 Portfolio Building

Mandatory units to be achieved: • Introduction to personal development • Introduction to communication • Contribute to health & safety • Introduction to equality and inclusion • The role of the health & social care worker • Contribute to the effectiveness of teams • Moving and transporting individuals within healthcare • Give a positive impression of yourself and the organisation • The principles of infection prevention and control • Emergency first aid • Minimise the risk of infection when transporting

For full course details go to www.accross.ac.uk

Health & Social Care Level Level 2 2

Attendance: Part-Time/Block Release Venue: Broad Oak Centre, Broad Oak Campus Duration: 18 months Details: The learners will be in employment four days per week studying towards NVQ Level 2 and will attend college one day a week to study towards: • • • • •

Level 3

also available call 01254 354354 for more info

NVQ Level 2 in Health & Social care Techincal Certificate Employment Rights & Responsibilities Key/Functional Skills at Level 1 Portfolio Building

Mandatory units to be achieved: • Introduction to communication • Introduction to personal development • Introduction to equality and inclusion • Introduction to duty of care • Principles of safeguarding & protection • The role of the health & social care worker • Implement person-centred approaches • Contribute to health & safety • Handle information in the health & social care setting

(01254) 354354

Who could you be? Here are just a few of the professions you can go into with an apprenticeship at accross…

Construction, Building Services, Motor Engineering and Technology

• Builder • Foreman • Master Joiner • Plasterer • Plumber • Race Mechanic/Engineer • Surveyor • Site Planner • Structural Engineer • Town Planner

Creative Industries

• Barber • Beauty Therapist • Chef • Concierge • Creative Director • Hairdresser • Hotelier • Make-up Artist • Restaurateur • Salon Manager

Professional Studies

• Accountant • Administrator • Business Manager • Cabin Crew • Care Worker • Fire Service • Holiday Representative • Physiotherapist • Police Officer

For full course details go to www.accross.ac.uk

Guidance and support Support for you Support is a key priority at accross and we will work with you and your employer to support all aspects of your apprenticeship, including giving you: • • • • • •

A Training Support Officer (TSO) who will liaise with you on a regular basis to check on your progress. A job with an employer so that you can earn while you learn. Qualified tutors and assessors who will deliver your training. Regular progress reviews to help and support you. Help with writing your CV. All the help you will need to gain your apprenticeship qualifications.

Extra support We realise that everyone learns at a different pace and in different ways. Sometimes a little bit of extra support is needed to help you do the best you can on your apprenticeship programme. For this reason we have a dedicated learning support team that arranges individually negotiated packages of support. This service is in addition to the support that your Training Support Officer (TSO) gives you. As standard you can access:

• Access to every College facility - the library, IT equipment, resources etc

Health and Safety You will undergo an induction at your place of work and at College. During the induction you will have all of the relevant health and safety and personal hygiene information explained to you. You will be expected to adhere to all health and safety and personal hygiene legislation and guidance. If you do not receive an induction at your place of work please tell your Training Support Officer (TSO) immediately.

Equality and Diversity

accross College is committed to

ensuring that all students are treated the same and given the same opportunities. While at College and while working with your employer you should be treated with fairness at all times. If you feel this is not the case or you need advice, please contact your Training Support Officer (TSO) immediately.

• A personal initial assessment • 1:1 specialist teaching (eg. dyslexia and sign language) • Support in class (eg. note taking, signing etc) • Assistive equipment and software • Access to the College counselling service

(01254) 354354

Safeguarding Children

accross College recognises that its

staff and students have an important role to play in safeguarding the welfare of children and preventing their abuse. The College has written a comprehensive protection policy to ensure that the welfare of the child is always placed at the centre of its activities. Anyone who would like to see a copy of this policy should contact the Information+ Centre on 01254 354354.

For full course details go to www.accross.ac.uk

Where we areâ&#x20AC;Ś Accrington and Rossendale College Centres Broad Oak Campus, Broad Oak Road, Accrington, Lancashire BB5 2AW The College Shop, 54 Broadway, Accrington, Lancashire BB5 1EN accross at the Waterside, St James Court West, Accrington, Lancashire BB5 1NA Eatery 1853, The Globe Centre, St James Square, Accrington, Lancashire, BB5 0RE

T_01254 389933 E_info@accross.ac.uk

F_01254 354001 W_www.accross.ac.uk

Accrington & Rossendale College (accross) exists to provide high quality education and training to the widest range of local people. The details in this course guide were correct at the time of print. The college however, reserves the right to alter the information contained in this publication at any time. Classes will run subject to sufficient student numbers, please check with our staff if you want to be sure that a programme is running or a specific facility is in operation. Please call the collegeâ&#x20AC;&#x2122;s main reception with any enquiries you may have on 01254 389933. Greening the College Accrington and Rossendale College (accross) prides itself on being green organisation, which has undertaken a series of initiatives designed to reduce the size of our carbon footprint. We promote the use of sustainable resources and discourage wasteful or damaging environmental practices and continue to raise awareness and understanding of environmental issues among all staff and students.

(01254) 354354

Safeguarding & Protecting Young People and Vulnerable Adults Policy Accrington & Rossendale College (accross) recognises that its staff and students have an important role to play in safeguarding the welfare of young people and vulnerable adults and preventing abuse. The College has a comprehensive protection policy to ensure that the welfare of our students is always placed at the centre of all activities. If you would like to see a copy of this policy please contact the Information+ Centre on 01254 354354. Alternatively the policy can also be viewed on our web site at http://www.accross.ac.uk/thecollege/Learner_Support Equal Opportunities & Cultural Diversity Accrington & Rossendale College (accross) is committed to the active pursuit of an equality and diversity policy which addresses the need and right of everyone in College to be treated with respect and dignity, in an environment in which a diversity of backgrounds experience is valued. It aims to ensure that all staff and students whether existing or potential receive fair and equal treatment when applying to, or working as, members of the College, and to counter any attitudes and behaviour which deny opportunities to people simply or primarily because of their:• Gender • Sexuality • Disability / Learning Difficulties

• Age • Religion

• Marital Status or Domestic Responsibilities • Race, Colour, Ethnic or National Origin

For full course details go to www.accross.ac.uk

Broad Oak Campus, Broad Oak Road, Accrington, Lancashire BB5 2AW

accross at the Waterside, St James Court West, Accrington, Lancashire BB5 1NA Eatery 1853, The Globe Centre, St James Square, Accrington, Lancashire, BB5 0RE The College Shop, 54 Broadway, Accrington, Lancashire BB5 1EN T_01254 389933 E_info@accross.ac.uk

F_01254 354001 W_www.accross.ac.uk

‘The first choice College for a career-focused education’