CONCESSIONAIRE OUTLET AUDIT
Name of Surveyor
: ___________________________
Date
: ___________________________
Location/Outlet
: ___________________________
Time
: ___________________________
Outlet Contact Person : ___________________________
First Impression Appearance of the Outlet
Excellent
Good
YES
NO
Fair
Poor
Comments/Remarks
Cleanliness/Orderliness of the Area Seating Arrangement Freshness / Quality Freshness/Quality of the Product Serving Temperature Taste of Product Pricing / Display Product Displayed Ample Varieties of Display Products Pricing Staff Appearance/Presentation Greet and Smile Order Taking Prompt Service Staff present where and when required or appropriate Staff offering promotion General Light fitting prevent dust, dirt and dead insects? Light fitting have protective cover and adequate light in the area.
N/A (NOT APPLICABLE)
Comments/Remarks
CONCESSIONAIRE OUTLET AUDIT
General
YES
NO
Floors do not have cracks, crevices, holes or other defects? Seating area/furniture in good condition? Ceiling are smooth, durable, do not have cracks, crevices or other defects? Internal walls have no skirting or other moulding? Fixtures fit flush with the walls? Fly and insect killers are available in the area? Adequate rubbish bins are available in the area? Overall Rating / 1-10
Comments / Remarks
Signed Off:
Audit Conducted by
: __________________________
Outlet Representative : _________________________
N/A (NOT APPLICABLE)
Comments/Remarks