Issue and crisis management

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Live Webinar Issue and Crisis Management Date: Wed, March 4, 2015 Instructor: Michal Forstner

Time: 10:00 AM PST | 01:00 PM EST

Duration: 60 Minutes

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Location: Online

Overview: Issue Management is defined as the systematic treatment by an organization of topics raised by the public in the widest sense. Such topics have to be recognized early and have to trigger an appropriate reaction, usually in the sense of an active participation in the public opinion making process or by organizational adaptations. Issue management consists of (1) the identification, observation and analysis of social, technological, political and economic forces and trends that may have an impact on the organization, (2) the interpretation and definition of ensuing implications and options, and (3) the selection and implementation of strategies for managing issues.

Areas covered in the session: Issue Management (how to detect and manage issues before they become a crisis) Crisis Preparedness Crisis Management Plans Business Continuity Planning

Who Will Benefit: Senior and Middle Managers in all business critical areas Communication Managers Risk Managers All staff involved in business continuity planning

About Speaker Michal Forstner Head of Pharmacovigilance Europe, Boehringer Ingelheim Michal Forstner has 17 years experience in the pharmaceutical industry in R&D and Drug Safety, most recently heading the European PV department of a large international

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